Senior Business Architect
hace 19 horas
City of London
Business Architect / Domain Architect – Healthcare Digital Transformation & Analytics Function: Digital Transformation, Analytics Reporting to: Head of IT / Programme Director Location: London, UK (hybrid — regular client-site presence required) Engagement Type: Permanent / Fixed-term Contract / Consulting Sector: Private Healthcare — Hospitals, Clinics, Integrated Care Providers Salary: £90,000 – £120,000 base salary plus bonus and benefits package Compliance: Enhanced DBS Check required prior to commencement 1. ABOUT THE ROLE Our award winning global systems integrator consultancy are seeking an experienced Business Architect / Domain Architect to lead domain-driven transformation programmes within UK private healthcare. This is a senior, client-facing role that sits at the intersection of clinical operations, business change, data and technology delivery. The successful candidate will act as the essential link between clinical and operational business stakeholders — Consultants, Doctors, Nurses, Schedulers and Finance teams — and the IT and data engineering functions responsible for building and maintaining the organisation’s analytical and digital capabilities. You will bring deep UK private healthcare domain knowledge, exceptional stakeholder management skills and hands-on experience delivering end-to-end analytical and transformation solutions — from initial requirements through to go-live and adoption. This is not an order-taking role. The successful individual will proactively build relationships across clinical and operational teams, influence priorities and help shape the transformation agenda across the organisation. 1. KEY RESPONSIBILITIES Clinical & Business Stakeholder Engagement • Act as the primary domain expert on healthcare operations, clinical workflows and patient pathways, translating clinical and business intent into clear, actionable requirements for IT and data teams., • Build trusted, long-term relationships with senior clinical stakeholders including Medical Consultants, Clinical Nurse Specialists, Schedulers, Finance Directors and Operational Managers., • Lead structured requirements workshops, process mapping sessions and discovery interviews across clinical departments, service lines and business functions., • Navigate the distinct cultures of clinical, operational and technology teams, communicating effectively and credibly with each audience., • Engage independently with C-suite stakeholders and executive leadership teams, translating strategic conversations into prioritised transformation initiatives., • Establish credibility rapidly across complex stakeholder groups and influence decisions without direct authority. Business Analysis & Requirements • Produce high-quality business requirements documents, functional specifications, process maps and data dictionaries grounded in healthcare operational reality., • Define and validate clinically meaningful KPIs and performance metrics including theatre utilisation, patient pathway timelines, cancer care outcomes, outpatient volumes, revenue performance and cost indicators., • Translate complex clinical data models and source-system structures into coherent analytical designs that data engineering teams can build with confidence., • Prepare user stories, acceptance criteria and test scenarios accessible to both clinical end users and technical developers., • Identify data quality issues, missing fields and completeness gaps, defining remediation approaches in collaboration with clinical and IT stakeholders. Domain Architecture & Solution Design • Contribute to the design of healthcare data and analytics architectures, ensuring solutions are clinically meaningful, operationally relevant and technically scalable., • Define data domains, master data entities and semantic models for core subject areas including patient, episode, clinical activity, cost and workforce., • Advise on integration patterns between clinical source systems including EPR, EHR, scheduling, finance and diagnostic systems and central analytics or data platform environments., • Guide legacy-to-modern migrations, ensuring business continuity, data lineage and clinical relevance are preserved throughout transformation programmes., • Support governance of analytical products including access controls, refresh cadences and usage monitoring to track adoption and value realisation. Delivery, Adoption & Governance • Work within agile or hybrid delivery teams, contributing to sprint planning, backlog prioritisation, demonstrations, UAT co-ordination and retrospectives., • Champion adoption as a first-class outcome, working with end users post go-live to ensure solutions are understood, embedded and delivering measurable business value., • Produce transparent programme status reporting, surfacing risks and issues early without optimism bias., • Support the measurement and communication of business value delivered by transformation programmes, connecting outputs to clinical and operational outcomes. 1. SKILLS & EXPERIENCE Essential • 10+ years operating in technology-facing business roles aligning business goals with technology roadmaps and transformation strategies., • Deep healthcare provider expertise with a minimum of 5 years operating as a combination of Business Analyst, Business Architect, Domain Architect or equivalent within UK healthcare environments., • Strong understanding of both clinical and non-clinical hospital operations and patient pathways., • Proven ability to engage independently with C-suite stakeholders within hospital environments and translate strategic conversations into actionable priorities., • Demonstrable experience leading or contributing to at least one end-to-end provider technology transformation programme from discovery through to go-live and adoption., • Strong understanding of provider technologies including EHR/EMR platforms, healthcare data platforms and broader healthcare technology ecosystems., • Data and analytics literacy with the ability to engage confidently with data engineers, architects and development teams on solution design., • Produces requirements, specifications and process models that are clear, accurate and accessible to both clinical users and technical teams., • Experienced working within agile or hybrid delivery models including backlog management, sprint ceremonies and governance frameworks., • Availability to work in Central London two to three days per week., • Strong executive presence, stakeholder gravitas and the ability to influence senior decision-makers. Highly Desirable • Experience with clinical data standards and reporting frameworks relevant to UK private healthcare including activity reporting, cancer data submissions, patient safety datasets and NHS reference standards where applicable., • Familiarity with UK private healthcare financial models including PMI, self-pay, Activity-Based Costing, revenue cycle management and budget variance reporting., • Background in clinical informatics, health data science or NHS or independent healthcare IT leadership., • Experience with major healthcare source systems commonly found within UK private healthcare environments., • Understanding of modern cloud data platforms and migration from legacy infrastructure to contemporary architectures., • Awareness of AI and automation opportunities within clinical and operational settings, including clinical risk, human-in-the-loop design and regulatory considerations. 1. PERSONAL ATTRIBUTES • Deeply curious about healthcare operations and motivated by improving clinical and business outcomes rather than simply delivering technical outputs., • A natural relationship builder who earns trust with clinical and executive stakeholders through knowledge, candour and consistency., • Comfortable operating within ambiguity and complexity while balancing multiple workstreams and stakeholder groups simultaneously., • Rigorous and detail-oriented, producing work that is accurate, structured and suitable for senior executive scrutiny., • Transparent and direct, raising risks and issues early and communicating openly., • Strategic thinker, comfortable navigating complex multi-stakeholder ecosystems and competing priorities. 1. WHAT SUCCESS LOOKS LIKE A strong performer in this role will demonstrate the following within the first six months: • Speaks the language of Consultants and Clinicians without defaulting to IT terminology., • Explains why a metric or KPI matters clinically, not simply how to build it., • Earns stakeholder trust quickly through domain credibility and active listening., • Treats adoption as part of the role rather than an activity that occurs after go-live., • Surfaces programme risks early and honestly., • Builds relationships proactively across clinical, operational and technology teams., • Influences transformation priorities rather than waiting for requirements to arrive., • Demonstrates executive presence and credibility with both frontline staff and C-suite stakeholders. Diversity, Equity & Inclusion Our client are committed to building an inclusive working environment where diverse perspectives are valued and everyone is treated with fairness, dignity and respect. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. They also believe that diverse teams lead to better thinking, stronger collaboration and improved outcomes for the healthcare organisations and communities they support.