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  • Warehouse and Supply Operative
    Warehouse and Supply Operative
    2 days ago
    £32000 yearly
    Full-time
    London

    The Warehouse and Supply Operative here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to ensure consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (highly desirable), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Assisting in the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date

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  • Commercial Activities Lead
    Commercial Activities Lead
    2 days ago
    £35000–£45000 yearly
    Full-time
    Dagenham

    Rising Star Commercial Activities Lead Full time Outer East London OTE £40k+ (linked to the delivery of financial growth in our social enterprises) Why Rising Star? – because we want to attract confident, faith filled Leaders, progressives who make things happen… Our charity work and social enterprises have a sustained impact on the lives and opportunities of local people. You will lead our established commercial activities to be bigger and better, delivering increased financial surpluses alongside community benefit! We are an award-winning Christian charity, almost 100 years established, with social action written deeply into our DNA. We are highly respected within our Borough, based on our consistent commitment to improving this place. We have new-build facilities within a housing and social action campus, and an exciting extension site newly opened. Alongside our charity work, we have strong commercial social enterprises – childcare, café, facilities hire and selling food and other essentials through our social supermarket. The Street Kitchen café is busy, a bustling public welcome space open 7 days a week, all day and into the evenings. These businesses all have scope to expand and extend – can you deliver ambitious value-driven growth? The businesses need managers equipped for larger responsibilities, - can you inspire, teach and example excellence? We believe in allowing people to fly high, to reach their potential, and to exceed their own expectations. Personality, attitude, ambition and industry will weigh heavily in our assessment of candidates – perhaps more so than qualifications or experience. We will want to be confident that you can deliver financial results through enterprise. You will demonstrate business acumen, financial literacy, innovation and switched on marketing to grow our brand. We want everyone in Barking and Dagenham – and wider! - to know about Kingsley Hall, what we do and how they can become stakeholders, customers and partners. You will work with our Directorate Team and as you grow our business, you will have a key role in our Leadership succession planning. This role is designated by us as a ‘Central Post’, which means there is requirement that the postholder has a living and practised Christian faith. Applicants will need to provide evidence and an appropriate reference on this point. We believe there are Rising Stars looking for great opportunities – could you be the match for us? You should submit your application by 5.00pm on Monday 23rd February, and selected candidates will be invited to interview. Interviews will be held in Dagenham on 3rd and 4th March.

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  • Sales & Customer Service Representative
    Sales & Customer Service Representative
    13 days ago
    £30000–£50000 yearly
    Full-time
    London

    Role Overview We are seeking a professional, reliable, and customer-oriented team member to deliver exceptional customer service and support sales activities. Location : East London , Charlie Browns Roundabout Key Responsibilities • Deliver a high standard of customer service, • Respond to customer enquiries in a timely, professional, and effective manner., • Promote and sell services aligned with company objectives., • Accurately process orders, payments, and customer information., • Resolve customer issues and complaints efficiently and professionally., • Collaborate with colleagues to achieve individual and team targets. Candidate Requirements • Previous experience in sales or customer service, • Excellent verbal and written communication skills., • Strong interpersonal skills with a customer-focused approach., • Professional appearance and conduct., • Ability to work independently and as part of a team., • Basic computer literacy., • Strong organisational skills and attention to detail. What We Offer • Highly competitive salary, • Attractive commission and performance-based incentives, • Clear earning potential well above industry average, • Comprehensive training and continuous professional development, • A professional, supportive, and performance-driven working environment, • Excellent opportunities for career progression Application Process Interested candidates are invited to submit their CV along with a brief cover letter outlining their suitability for the role.

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  • Care Coordinator
    Care Coordinator
    14 days ago
    £25000–£26000 yearly
    Full-time
    London

    JOB OVERVIEW: • To provide leadership to care staff within the service., • To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager., • To supervise the care delivery within the service., • To maintain skills at a current level, and undertake such training and development as may, from time-to-time, be required to maintain practices as up to date., • This job description should be read in conjunction with the company’s staff handbook, which outlines additional policies and procedures relevant to this role. BASIC SKILLS REQUIREMENTS (including numeracy, literacy,and English-speaking abilities: • Experience in Care Coordinating minimum of 1 year, within a similar environment., • Knowledge of rota planning, ensuring adequate staff on duty with correct skill mix and fair allocation on off duty/annual leave., • Knowledge and understanding of Dols/Mental Capacity Act/Safeguarding., • Preferably NVQ level 2 or similar qualifications., • Good written and oral communication skills including an ability to be sensitive to the needs of clients with mental health issues and an ability to work collaboratively with a wide range of people including Social Workers, practitioners, and other professionals., • Good IT skills including proven experience of using Microsoft Office, particularly Word, Excel, and PowerPoint. PERSONAL ATTRIBUTES: • Listening & responsive skills., • Organised and flexible., • Able to problem solve and to recognise when to refer to senior manager., • Able to manage by example., • Able to delegate and to give clear instructions., • Ability to work under pressure, independently and as a team player., • Approachable & sympathetic., • Observant. MANAGEMENT RESPONSIBILITIES: General responsibilities of the position include: 1. Deploy and supervise team/carer when necessary., 2. Mentor new members of staff., 3. To supervise staff and ensure that all staff contribute to the efficient running of the service., 4. Maintain a smart and tidy appearance and always wear the appropriate clothing whilst on duty., 5. Be responsible for promoting and protecting the welfare of those individuals supported by the service., 6. Attend/Lead training sessions and fire drills, as required., 7. Ensure confidentially and Data Protection is adhered and no matters concerning clients or business operational are not discussed with other clients or outside the office with anyone one else., 8. Observance of Health and Safety requirements, 9. Report any accidents involving either staff or clients., 10. Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users., 11. Be prepared to do extra or other duties on occasions as requested in line with the job.

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