Service Engineer - Global
20 hours ago
Chesterfield
Job Specification: For: Service Engineer Salary: £45,000p/a • Additional uplift when working away, • Working weekends when traveling is double time, • Company Pension Scheme Department: Service Department Location: Chesterfield based, with travel (UK & Overseas) Permanent Position Shifts: Chesterfield Workshop (Mon-Thurs 7.00am till 14.00pm & Fri 7.00 am till 11.00am) Traveling hours (Flexible) Generations are excited to be recruiting a Service engineer to join an innovative and industry-leading company with specialist expertise and experience in the design, manufacture, and installation of environmental machinery. Purpose of Role: • To represent the Company in a positive manner, it is a proactive point of contact for customers and strive to develop and nurture client relationships., • Work with customers at their premises, representing the Company, leading internal and external teams through the Servicing, maintaining and repairing our products., • Be a technical reference point for all Products, feedback to our engineering teams and drive evolution., • Help to drive a positive health and safety culture in every aspect of your role., • To support the delivery of engineered and manufactured products by providing a programming, testing, fault finding and quality inspection service for full electrical control units and components in line with business requirements. Service Responsibilities & Duties: • You will be part of the Projects and Services Teams involved in the breakdowns and servicing of equipment and systems supplied to our global customers., • You will be required to travel at short notice, • The position is a mixed office/shop/site role with regular overseas travel to perform service visits at customer facilities to troubleshoot and resolve electrical, mechanical, and software issues, and/or to handle scheduled maintenance tasks., • Servicing, maintaining and repairing of electrical and mechanical equipment aimed at improving reliability and efficiency., • Coordinate with the customer or third-party contractor to accomplish tasks., • Provide training and useful information to customer representatives, operators, engineers, and management., • Prepare all documentation related to on-site activities including site visit reports, marked up as built drawings, time sheets, and commissioning documents., • Provide technical support to customers to resolve plant breakdown or reliability issues., • Document any issues or product improvement ideas and present this information to the team., • Occasionally remotely supporting customers will be required out of hours, this is due to the global time zones., • Assist with the assembly and factory acceptance testing of products at our facility in the UK, • This role requires frequent and sometimes short notice travel to many parts of the world. It is expected that this could be up to 30-40% of your working time., • Responsible for planning and booking your own travel to the destination required., • When not traveling to customer site the Testing role below will be carried out in our Chesterfield workshop., • Any reasonable work request to support the business needs. Testing Responsibilities & Duties: • Setting up PLCs, HMIs to the required standard, • Testing electrical control units to ensure compliance with the required outputs, • Fault finding in the event of non-compliance of electrical controls and performing root cause analysis investigations to understand the failure mode, • Implementation of corrective and preventative actions to return the controls to required standard and outputs., • Maintaining, supporting and upgrading hardware & software in line with business requirements, • Ensuring all work is completed in line with the business safe operating procedures providing no risk to H&S, • Complete all required electrical controls in line with production schedule, ensuring on time in full, • All work completed to the Quality standard requirements ensuring fully compliant work including but not limited to current safety regulations and external and internal quality standards, • Fully responsible for taking ownership for area of work, maintaining a safe as practically possible working environment ensuring good housekeeping, safe working practices and general workplace maintenance Environment, Health & Safety: In addition to the role Responsibilities, every employee has overall responsibility for: • Taking reasonable care for your own Health and Safety and the Health and Safety of others who may be affected by your actions., • Working with the Company to ensure a high standard of Environmental Health and Safety management by following the site EHS procedures. Ensuring compliance with all relevant quality standards/procedures in your area. This includes reporting any deviations from these standards/procedures, completing corrective actions and making recommendations to prevent similar deviations in the future., • Maintains safe and clean working environment by enforcing procedures, rules, and regulations., • Maintains product and company reputation by complying with applicable regulations. Qualifications & Experience: • Time served (Engineering discipline Electrically biased), • Min. 2 years electrical installation / service experience (mechanical experience would also be an advantage), • ECS / CSCS Card (preferred), • Min 5 GCSEs Grade C and above, • Experience in Plant / Cast House / heavy manufacturing Environments, • Computer literacy with MS Office, Outlook and Adobe software., • Competent in reading both Electrical and Mechanical drawings essential, • Hydraulic experience (preferred), • Basic knowledge of PLCs, HMIs, companys electrical hardware and software, • Ability to identify non-compliance, • Comfortable and a basic understanding of computers/ computerized systems JBRP1_UKTJ