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Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Responsibilities: - Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize restrooms, including toilets, sinks, and mirrors - Empty trash bins and replace liners - Clean windows, glass surfaces, and mirrors - Maintain cleanliness of common areas such as hallways, lobbies, and break rooms - Restock supplies such as toilet paper, paper towels, and soap - Follow proper cleaning procedures to ensure efficient and effective results - Adhere to safety guidelines and use appropriate cleaning chemicals and equipment - Report any maintenance or repair needs to the supervisor Experience: (High End Offices - Extremely good standards of work required) - Previous experience in cleaning or janitorial work is preferred but not required - Knowledge of cleaning techniques and products is a plus - Ability to work independently with minimal supervision - Strong attention to detail and thoroughness in completing tasks - Good time management skills to prioritize tasks effectively
Responsibilities: - Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize restrooms, including toilets, sinks, and mirrors - Empty trash bins and replace liners - Clean windows, glass surfaces, and mirrors - Maintain cleanliness of common areas such as hallways, lobbies, and break rooms - Restock supplies such as toilet paper, paper towels, and soap - Follow proper cleaning procedures to ensure efficient and effective results - Adhere to safety guidelines and use appropriate cleaning chemicals and equipment - Report any maintenance or repair needs to the supervisor Experience: (High End Offices - Extremely good standards of work required) - Previous experience in cleaning or janitorial work is preferred but not required - Knowledge of cleaning techniques and products is a plus - Ability to work independently with minimal supervision - Strong attention to detail and thoroughness in completing tasks - Good time management skills to prioritize tasks effectively
Company Description We are looking for a passionate Chef de Partie to be part of our team at The Hoxton, Holborn in our restaurant Rondo. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. Job Description What you'll do... Produce delicious breakfast, lunch and dinner options for our guests by running a section in our busy kitchen Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Qualifications What we're looking for... Previous experience working as part of a kitchen team in a similar sized restaurant Passion for fresh ingredients and strong flavours Individuals. You’re looking for a place where you can be you; no clones in suits here You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you.. Competitive salary up to £18 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We have an excellent opportunity for a Food & Beverage Team Member to join our brigade here at Native Places- Kings Wardrobe. About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. The Deli Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, café and counter deli during the day, serving small plates and drinks in the evening. As our Food& Beverage Team Member you will: be an open and approachable manner and thrive on interacting with people excellent attention to detail immaculate presentation consistently demonstrating high levels of customer service work collaboratively as a team across all restaurant, bar and kitchen functions, and with all other departments within the aparthotel as required Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We have an excellent opportunity for a Kitchen Assistant to join our brigade here at Native Places- Kings Wardrobe. About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. The Deli Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, café and counter deli during the day, serving small plates and drinks in the evening. As our Kitchen Assistant you will: Working as a part of team on a particular section. Maintain high levels of personal hygiene and immaculate presentation Work well within the team, communicating effectively with all necessary team members to ensure all preparation, closing down, and other associated tasks are completed effectively and efficiently Have an open and approachable manner and thrive on interacting with people Excellent attention to detail Immaculate presentation Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feya Café is seeking a friendly and professional Hostess to welcome guests and manage seating arrangements. The Hostess will greet customers with a warm smile, provide accurate wait times, and ensure a positive experience for all patrons. Responsibilities: • Welcome guests as they arrive at Feya Café and provide friendly assistance. • Manage seating arrangements and maintain an organized waiting list during peak hours. • Communicate wait times effectively to customers and update them on table availability. • Assist with taking reservations and coordinating with the kitchen and serving staff. • Provide menus and answer basic questions about the café’s offerings. • Monitor the lobby area to ensure cleanliness and a welcoming atmosphere. • Collaborate with café staff to ensure smooth operations and exceptional customer service.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Do you like solving puzzles? Are you fun, energetic, reliable and confident? Are you ready to learn new skills within striving team? Escape London is looking for a new member to join our team. MAIN DUTIES: Provide outstanding and professional customer service, Run the games using provided system and programme, Be hands on person who is not scared to resolve issues within the venue related to customers or games. MAIN TASKS WITHIN THE VENUE: Greet guests in lobby in a professional manner. Create new bookings in an online booking system Lead guests to game room, do the safety briefing and tell the story Reset game room for next group of guests after previous game. Fix occurring problems within the venue on the spot if possible. We are providing in depth training on customer service and personal skills. Extra incentives available to the right person. If you think You can bring value to our team, please get in touch with us. Full time hours: 35h minimum per week
We are seeking a dedicated Cleaner to join our team FOR IMMEDIATE START. As a Cleaner, you will be responsible for maintaining cleanliness and hygiene standards in various settings, Restaurant and bedrooms (only 2). This is a vital role in ensuring a safe and pleasant environment for both employees and visitors. Duties: - Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize restrooms, including toilets, sinks, and mirrors - Empty trash cans and replace liners - Clean windows, glass surfaces, and mirrors - Maintain cleanliness in common areas such as hallways, lobbies - Cleaning Bedrooms and Making beds - Follow established cleaning procedures and protocols - Adhere to health and safety regulations - Report any maintenance or repair needs to the supervisor - Requirements: - Previous experience in cleaning or janitorial services is preferred - Ability to work independently with minimal supervision - Attention to detail and thoroughness in completing tasks - Physical stamina to stand, bend, lift, and carry heavy objects as needed - Excellent time management skills to prioritize tasks effectively - Strong communication skills to interact with team members and supervisors - Please note that this position may require working evenings, weekends, or holidays based on the needs of the facility. - If you are a reliable individual with a strong work ethic and a commitment to cleanliness, we encourage you to apply for this position.
BREAKFAST CHEF REQUIRED ST MARTINS LANE HOTEL, COVENT GARDEN NOTE - This role is only suitable for Chefs who have Breakfast Chef experience. Chef de Parties with no previous breakfast experience will not be considered. Quick hits: £14 per hour plus tronc (£2k per year tronc) Monday & Tuesday = 5am - 2pm. Friday, Saturday & Sunday = 7am - 4pm WEDNESDAY & THURSDAY OFF! Excellent benefits package including global hotel discounts & plenty of career progression Candidates must be capable of running breakfast service on their own & have experience cooking from an a la carte menu About St Martins Lane: Found just steps away from the lobby, The Restaurant boasts chic ambience, intimately lit with high ceilings and a playlist to match. Start your morning right with our breakfast menu including healthy options like Green Goddess Poached Eggs. Satisfy your lunch and dinner cravings with our new À La Carte menu - a creative fusion of European cuisine blended with influences from the East. For your special occasions, indulge in our delicious Afternoon Tea. We've even got an inviting bar area with cosy high chairs to sit and sip all day. The ideal candidate: Previous experience in a similar role and with a 5* hotel background Able to take charge of Breakfast independently Fun outgoing attitude is a must! If this role sounds like something that you would excel at, apply now and if your skills are suited, one of the team will be in touch to conduct an initial phone call.