About the job Company Description Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo is our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. Job Description What you’ll do… Support the Head Chef in leading a large, dynamic kitchen team Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Think outside the box and drive standards, always striving to find efficient solutions whilst maintaining the quality and integrity of the menu Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questions Qualifications What we’re looking for… 2+ years’ experience as a Senior CDP or Sous Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority Proven track record managing large kitchen teams A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B kitchen The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Title: Housekeeping Supervisor (Duty Manager) Reports to: Cluster Operations Manager Location: Crowne Plaza, Basingstoke Shift Details: • Rate of Pay: £12.50 • Flexibility to work weekends, holidays, and early or late shifts as required. • Shift Lengths: May vary depending on the needs of the property. ________________________________________ Role Overview The Housekeeping Supervisor (Duty Manager) is responsible for overseeing the daily operations of the housekeeping department while also handling key responsibilities for the wider operational management of the property. This includes maintaining the cleanliness and organisation of guest rooms, public areas, and other designated spaces, as well as ensuring smooth service across housekeeping, health & safety, maintenance, and security. As a Duty Manager, you will also ensure compliance with hotel procedures, oversee emergency response protocols, and contribute to operational excellence across all hotel functions. This role requires strong leadership skills, an eye for detail, excellent problem-solving abilities, and the capacity to manage multiple areas of responsibility, ensuring the hotel runs smoothly and efficiently at all times. ________________________________________ Key Responsibilities Housekeeping Responsibilities: 1. Room Cleaning & Preparation: o Supervise and ensure guest rooms are cleaned to the highest standards. o Oversee bed-making, linen changes, towel replacements, and replenishing room amenities. o Ensure all in-room equipment (e.g., kettles, trays) is clean and in working order. o Check for damages, leaks, and operational issues (e.g., TV problems) and report them to the Duty Manager (DM)/Facilities/Security Ops. o Ensure rooms are prepared within the required time frame as per SOPs. 2. Public Area Cleaning: o Maintain public areas, including hallways, lobbies, meeting rooms, and washrooms, ensuring cleanliness and safety. o Oversee the emptying of waste bins and manage rubbish disposal protocols according to property guidelines. 3. Laundry & Linen Management: o Supervise the collection and delivery of dirty linens to the laundry room. o Ensure linen storage areas are organised, well-stocked, and all items are properly sorted. 4. Guest Requests & Reporting: o Respond promptly to guest requests and ensure their needs are met efficiently. o Report guest-related issues immediately to the DM or relevant department. o Uphold confidentiality and privacy in line with company policies. 5. Inventory & Supplies: o Monitor and manage stock levels of cleaning supplies, toiletries, and other amenities. o Ensure that housekeeping carts are fully stocked and ready for each shift. 6. Health & Safety Compliance: o Ensure all health and safety protocols are followed, including proper handling of cleaning chemicals and equipment. o Ensure that staff wear necessary PPE as required by the property. Duty Manager Responsibilities: 7. Operations Management & Leadership: o Oversee daily property operations, including housekeeping, maintenance, and guest service operations. o Conduct regular property inspections, identifying maintenance needs, and logging these issues for resolution. o Ensure rooms are ready for guest arrivals, effectively managing resources, time, and staff to meet deadlines. o Report all maintenance and property-related issues in real-time, ensuring they are promptly addressed. o Ensure operational efficiency across all departments and prioritise business needs. 8. Fire & Safety Compliance: o Serve as the Fire Controller, ensuring all fire safety procedures are followed, including emergency evacuation plans. (Training will be provided) o Conduct regular fire safety inspections, fire walks, and ensure fire exits and alarms are in working order. o Respond to emergencies promptly and act as First Aider when required. (Training will be provided) o Ensure compliance with all regulatory health and safety standards, including proper maintenance of safety equipment. 9. Team Management & Support: o Supervise housekeeping and general assistant teams, ensuring smooth shift handovers and proper task delegation. o Manage staff rotas, ensuring adequate shift coverage, especially during peak times. o Provide training to staff on safety protocols, confidentiality, service standards, and operational procedures. 10. Stakeholder Communication & Problem-Solving: o Act as the primary point of contact for operational, security, and maintenance issues. o Respond to emails and operational requests promptly, ensuring not just acknowledgment but follow-through to resolution. o Escalate critical issues to senior management when necessary and ensure proper documentation. o Take proactive steps to resolve on-site issues efficiently, ensuring smooth operations across all areas of the hotel. 11. Maintenance & Security Oversight: o Ensure any maintenance issues are reported and resolved within 24 hours by coordinating with internal teams and contractors. o Oversee and ensure security protocols are adhered to by working with third-party security teams. o Regularly inspect both the interior and exterior of the property to identify and address any potential issues. 12. Reporting & Documentation: o Maintain accurate records of all operational activities, including incident reports, maintenance logs, and health & safety documentation. o Prepare detailed operational reports, ensuring compliance with hotel standards and regulations. o Use Excel and other systems to compile data-driven reports on property safety, electricity usage, and maintenance trends. 13. Compliance & Business Standards: o Ensure adherence to hotel standards, confidentiality policies, and compliance regulations. o Monitor contractor access to ensure safe practices and completion of work. o Maintain high levels of professionalism, proactive problem-solving abilities, and uphold a positive work environment. 14. Emergency Procedures & Protocols: o Be familiar with and ensure staff are trained on emergency evacuation procedures, including the location of exits and assembly points. o Act promptly and efficiently in emergencies, ensuring all staff and guests are safe and protocols are followed. ________________________________________ Skills and Requirements • Experience: Previous experience in housekeeping and operational management or supervisory roles preferred. • Leadership Skills: Strong ability to lead a team, delegate tasks effectively, and ensure high service standards. • Attention to Detail: A commitment to maintaining high cleanliness standards, operational efficiency, and safety. • Communication Skills: Strong communication and interpersonal skills, both for interacting with guests and managing staff. • Health & Safety Knowledge: Basic understanding of health and safety protocols, including the handling of cleaning products and safety equipment. • Problem-Solving Ability: Ability to manage and resolve operational challenges independently. • Confidentiality: Ability to maintain confidentiality and respect guest privacy. • Flexibility: Ability to work varying shifts, including weekends, holidays, and early/late shifts as needed.
About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush Job Description What you’ll do… Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time! Qualifications What we're looking for... You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get things done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary up to £16 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description The Hoxton, Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms and the Apartment, plus our foodie hotspot Rondo. All a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo is our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. Job Description What you'll do... Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time! Qualifications What we're looking for... You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are looking for a passionate Waiter to be part of our team at The Hoxton, Shoreditch in our Hoxton Grill restaurant. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Hoxton Grill: An all-day American restaurant in Shoreditch, East London - complete with cosy leather booths – serving American-inspired fare, many a Hox classic, natural wine, banging cocktails and an unmissable Sunday Roast. Job Description What you'll do... Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time! Qualifications What we're looking for... You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £16 per hour including TRONC. 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you'll do... Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded Qualifications What we're looking for... Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £16 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Host/Hostess The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are looking for part-time Waiter to be part of our team for The Hoxton, Southwark in our Albie restaurant. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night. Job Description Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time Qualifications You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive hourly pay up to £16 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are looking for a Runner to be part of our team for The Hoxton, Southwark in our Seabird restaurant. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you’ll do… You keep things running (pun intended!) by making sure the team have everything to provide that memorable guest experience – from bringing out food, to clearing up tables, getting them set up for the next guests and occasionally taking orders. Qualifications What we're looking for... You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get things done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £15 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Porter The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are looking for a charismatic barback to shake things up with us as part of the team at The Hoxton, Southwark in our Seabird Restaurant. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Albie: Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Working From_: A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions. Job Description What you'll do... You keep things flowing (pun intended!) at our bars by making sure the team have everything to provide that memorable guest experience – from stocking & cleaning the bar, preparing garnishes, to running drinks and occasionally taking orders. Qualifications What we're looking for... You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £13 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Bar The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are looking for a Waiter to be part of our team for The Hoxton, Southwark in our Seabird restaurant. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Albie: Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Working From_: A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions. Job Description Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time Qualifications You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £16 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications What we’re looking for… Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.