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Job Description Overview: The role forms part of a small team, all of whom provide the important first connection for any customers who comes into contact with the company. The role involves sales, maintenance and operations. All of these require a high level of customer service skills and integrity. Job Specification: The role consists of an annual average of 40hrs per week working on a shift basis including weekends. There is a ‘summer’ and ‘winter’ rota, where the months of March to September are the busiest. The successful candidate will be involved with all enquires and responsible for the whole sales process through to a conclusion. They will deal with existing customers, with the ability to answer and act on questions given to them. They are an integral part of the operational team and will be launching, lifting and caring for all the members’ boats. The maintenance on both sites also forms part of their shared responsibilities within the team. On a shift basis they will be responsible for opening and locking up the sites. Above all, their role is to ensure that any customer coming in contact with ‘Southampton Dry Stack’ has an experience that exceeds their expectations!