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Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

Here at Woods Foodservice, we are known as market leaders in the premium quality sector of the restaurant, catering industry. We are at an exciting point of growth in the company, at present, most of our customers are London-based, but we have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! To support our business growth, innovation and supplier relationship management, our Commercial Procurement Category Managers cover the following categories: Ambient/Dry, Chilled, Chocolate, Eggs, Frozen, Patisserie, Molecular Ingredients and Fresh Produce. We’ve also recently introduced some meat products. The Commercial Procurement Category Managers report into the Commercial function, to the Commercial Manager/ Director. Responsible for developing and executing procurement and sourcing strategies for your specific category /categories including pricing lists to optimise cost savings and maximise profit for the business whilst ensuring quality, innovation and managing supply risk and supplier performance. This involves building strong supplier relationships, analysing data including market trends and pricing information and collaborating with internal teams to achieve company KPIs and objectives. • Demand Planning - forecast levels of demand for products and sales, with cashflow in mind in quieter months. Ensure security in the range and have awareness of current and potential factors contributing to the disruption of supply. Create a 12 calendar month plan, taking into account seasonality, sales trends, external factors, bank holidays, new customers, new products, promotions., • Supplier Approval - ensure all suppliers are approved (including food safety, health & safety and environmental risks) via the company Compliance approval process., • Supplier & Procurement Policy – ensure the Supplier & Procurement policy, SOPs are followed., • Product Range – source new products and ensure the product range is on brand/ aligned to Woods core values and conduct research to source the best products and suppliers that align with this whilst keeping in mind: quality, value, sustainability credentials, terms, security of supplier/disruption of supply. Determine which products are ‘story-line’ high quality products, standards products, KVPs. Ensure all Key Value Products (KVPs) are bought at the lowest possible price., • Sourcing – of products directly from manufacturers / growers., • Innovation – keep up to date with food/customer/consumer trends, innovations and new technology that can impact the business., • Tenders - run tenders, evaluate bids, and make range recommendations, based on commercial and technical factors., • Pricing Lists – create pricing lists to maximise profit for your Category (approved by Commercial Director), forecast price trends and their impact on the business, ensuring the company remains profitable. Quarterly Pricing Lists for most Categories and Monthly Pricing list for Fresh Produce. Ensure Group Buying promotions are leveraged/optimised., • Supplier Contracts & Service Level Agreements – negotiate terms and agree contracts including value, delivery schedules, quality, security of supply/range., • Set up new suppliers and set up new products in online systems - SWORDs/ERUDUS/ASSIST etc. including ensuring the product specifications are up to date specifications as required by Compliance., • Underperforming Lines - review underperforming lines and either try to upsell or remove from the range accordingly., • Liaise with Finance to resolve supplier invoice queries and payments., • Buying Group - ensure maximum benefit from the buying group, taking advantage of terms and promotions. Engage with the buying group and provide feedback to them on what suppliers and terms could be more beneficial to us as a business., • Supplier Relationship Management - build and maintain good relationships with new and existing suppliers, making sure they are aware of business objectives and that risks are being managed. Attend supplier and networking meetings and trade conferences., • Reports and Communication – regularly report and communication with the rest of the Commercial Team and others internal teams (e.g. Operations, Finance, Customer Service) so that customer service excellence and company wide objectives are achieved., • Reports to include: financial performance of products (profitability), peak-seasons, Buying Group promotions, supplier management, product innovations, customer buying behaviour and trends., • Collaboration and Teamwork – work closely with Operations (including Stock Replenishment), Finance, Customer Service teams to achieve company-wide objectives and KPIs.Help facilitate communication between suppliers, manufacturers and Woods internal teams., • Fresh Produce Commercial Procurement Category Manager will also work closely with the Nights - Market Fresh Produce Buyer. Role Requirements • Post-Secondary relevant qualification - preferred e.g. University degree in Supply Chain Management, Logistics, Business Administration., • Chartered Institute of Purchasing & Supply (CIPS) qualification or training towards obtaining a CIPs qualification preferred., • Experience in procurement category management, sourcing and purchasing food products within the foodservice or food fmcg industry preferred., • Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with suppliers and colleagues., • Strong Commercial acumen including identifying business opportunities, understanding and executing company approved supplier management plans, keeping up to date with and monitoring competitors, the market and industry information and trends., • Financial acumen and analytical skills, thinks in terms of profit and loss, costs, savings, pricing., • Develop and execute pricing and supplier management plans to achieve revenue and other KPI targets., • Ensures Compliance requirements (legal, company, BRC, food safety, health & safety, environment) policies, procedures and standards are followed., • Strong analytical and problem-solving skills and a pro-active approach to address customer needs, • Very good organization, prioritisation and planning skills with a keen attention to detail., • Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively., • Proficiency in Microsoft Office Suite and CRM software, with the ability to generate reports, analyse data and manipulate data in Excel to inform decision-making., • Must have the Right to Work in the UK and hold a valid UK Driving License Working at Woods Foodservice means you’ll be working alongside a real team-spirited group of people. We value honesty, integrity and big ideas and ensure that work-life balance is enjoyed by all. We are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all staff. We provide the tools and support necessary to ensure our teams remain passionate about their work and deliver excellence throughout their career with us. We are big on learning & development and consistently strive to identify upcoming talent in-house. If you’re willing to work hard and looking for a long-term career opportunity, this could be the role for you! We always aim to live Wood Foodservice company values of Innovation, Adaptability, Positivity and Sustainability. You’ll be a joining a family business where hard work and dedication is highly rewarded. Not only do we pride ourselves on being an official Living Wage Employer that offers a highly competitive salary and access to a number of generous benefits which include company pension, YuLife health & wellbeing benefits, EAP, discounts, 25 days holiday plus bank holidays. Benefits: • Company car/Car Allowance, • 25 days holiday, • Annual 10% Bonus, • Company events, • Company pension, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking, • Sick pay, • Work from home (1 day per week) Hours of Work: 08.00am - 17.00pm What are you waiting for, come Join Us! Strictly No Agencies

CORELevate Are Recruiting Head of Supply Chain & Procurement Location: Uxbridge (Hybrid – 4 days on-site per week required) Salary: £55,000–£65,000 DOE Reports to: Chief Operating Officer Sector: Multi-brand QSR Group The Business CORELevate are partnering with a fast-growing, investment-backed, multi-brand QSR group operating a portfolio of restaurant and takeaway concepts across multiple dayparts. The business has recently undergone a strategic shift from cloud-kitchen operations to a renewed focus on bricks-and-mortar restaurants and franchised growth, supported by a newly formed and ambitious Senior Leadership Team. The organisation is now focused on rebuilding strong operational foundations and scaling with consistency, quality, and commercial discipline. The Role CORELevate are seeking a high-energy, commercially driven Head of Supply Chain & Procurement to build, lead, and mature a best-in-class procurement and supply chain function. This is a critical, high-impact hire. The successful candidate will take full ownership of supplier management, sourcing strategy, contract negotiations, cost efficiency, and performance oversight across multiple brands and a complex SKU range. The role combines strategic procurement leadership with hands-on supply chain execution, operating within a fast-paced, high-growth QSR environment. You will set the standards, create the processes, and deliver measurable improvements to COGS and operational efficiency. Key Responsibilities Procurement & Commercial Leadership • Own supplier sourcing, selection, and contract negotiations across food, beverage, packaging, and equipment., • Drive cost efficiencies through contract renegotiation, product consolidation, and pricing strategy., • Lead end-to-end supply chain performance across multiple brands, ensuring availability, quality, and compliance., • Manage national distribution partners to optimise service levels, logistics efficiency, and inbound costs., • Build and scale the procurement and supply chain function, setting structure, processes, and reporting., • Deliver measurable COGS improvements with clear impact in the first 60–90 days., • Support business growth, including new store openings and franchise expansion., • Partner closely with Operations, Finance, Marketing, Franchise, and Construction teams., • Ensure supplier readiness and alignment for new openings and operational changes., • Strong background in food procurement and/or supply chain management within QSR, casual dining, FMCG, or multi-site food retail., • Proven experience delivering COGS improvements and tangible cost savings., • Expertise in supplier sourcing, negotiation, contracting, and performance management., • Strong commercial and analytical capability with a deep understanding of food cost structures., • Experience in high-growth, entrepreneurial, or multi-brand environments highly advantageous., • Confident senior stakeholder manager with strong cross-functional influence., • High energy, resilience, and adaptability. Why Join? • Opportunity to take a supported next step in your career., • Opportunity to build a supply chain function from scratch with genuine ownership., • Work alongside a newly formed, ambitious senior leadership team., • High commercial impact, directly influencing profitability and brand standards., • Investment-backed business with clear multi-brand and franchise expansion plans., • Strong progression opportunities as the business scales.

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