Logistics operations manager jobs in CambridgeCreate job alerts

We’re working with a fast-growing B2C healthcare retailer to hire a Customer Service Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You’ll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You’ll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We’re looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we’re open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware—either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you’re interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we’d love to hear from you. Zero Surplus is one of the UK’s premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Site Manager – Stonemasonry / Restoration Location: Cambridgeshire & surrounding counties (including London & East Anglia) Salary: Competitive + package (DOE) Job Type: Full-time, permanent The Company: A long-established, family-run stonemasonry contractor with a heritage dating back to the 19th century, specialising in stone restoration, conservation and new build masonry works across the South East. Projects range from listed buildings and heritage sites to high-end residential and bespoke stonework. The Role: An experienced Site Manager is required to oversee masonry and restoration projects from inception through to completion. You will play a key role in ensuring works are delivered safely, on time, and to the highest standards of craftsmanship. Key Responsibilities: • Manage day-to-day site operations across multiple masonry and restoration projects, • Coordinate subcontractors, stonemasons and site labour, • Ensure all works are carried out in line with health & safety regulations, • Monitor programme, progress and quality of works on site, • Liaise with clients, architects, conservation officers and senior management, • Order materials and manage site logistics, • Conduct site meetings and provide regular progress reports, • Maintain high standards of traditional workmanship and attention to detail Requirements: • Proven experience as a Site Manager within construction (ideally stonemasonry, restoration or heritage projects), • Strong knowledge of traditional building methods and materials, • SMSTS, CSCS (Black/Gold card preferred) and First Aid, • Ability to read drawings and manage programmes effectively, • Excellent communication and leadership skills, • Full UK driving licence Desirable • Background in heritage, conservation, or listed building works, • Experience managing high-end residential or bespoke stone projects, • Trade background in masonry or similar What’s on Offer: • Opportunity to work on unique, high-quality heritage and bespoke projects, • Long-term career progression within a respected specialist contractor, • Supportive, close-knit team environment, • Competitive salary and benefits package Site Manager – Stonemasonry / Restoration For the purposes of the Conduct Regulations 2003, Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job, you agree to our Privacy Policy, which can be found on our company website

Hands-on operations role in cutting-edge scientific manufacturing This small and well-established engineering company develops and manufactures bespoke and low-volume scientific equipment used by public and private laboratories around the world. These instruments require very particular components and custom mechanical and electronic parts. As a result, procurement and supply chain management is critical. With their current operations manager looking to retire shortly they are seeking someone to take on these responsibilities. Due to the small size of the company this role has a wider remit than might be typical for an operations role. You will start the procurement process with engineering drawings and BOMs and working with the engineers to ensure components are suitable and contract manufacturers produce parts correctly. At the other end of the process, you will be key to ensuring instruments are assembled and delivered to customers intact and in a timely fashion. While many of these steps will be conventional procurements, compliance and logistics -type tasks, there will be surprises and so you will need to be adaptable and flexible. Requirements: • Commercial experience with procurement, supply chain or operations in a manufacturing environment. Ideally for scientific instruments or in another low-volume high-value sector., • Experience working in small companies and an understanding that you will pick up various responsibilities over time that aren’t directly related to your job title., • Full and unrestricted rights to work in the UK. While not required, a technical / engineering background would be beneficial for both understanding manufacturing requirements and general communication with the rest of the team. The work environment is friendly and supportive and features old traditions such as the Friday pub lunch. You will be provided a large degree of autonomy and aspects of the role will require you to work independently for extended periods. With lots happening on-site requiring your input, including manufacture and assembly, remote or hybrid working is not possible. The remunerations package is good, and the office is conveniently situated close to road and rail links. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27631) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate

Store Manager | Cambridge | up to £40,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences.For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement.Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics BH35828

Site Manager Up to £60,000 + benefits Cambridge Curve Recruitment are proud to be partnering with a highly respected and long-established main contractor in Cambridge, seeking an experienced Site Manager to deliver a range of high-quality projects across Cambridge and the surrounding areas. With over 100 years of heritage across East Anglia, this contractor has built an outstanding reputation for delivering sustainable, design-led schemes to an exceptional standard. They are equally committed to investing in their people, offering genuine opportunities for professional development and long-term progression. Projects typically range from £1m to £15m and span sectors including commercial, education, and healthcare. Performance Objectives • Managing all on-site operations from start to completion, • Maintaining strict health, safety and environmental standards, • Driving quality control and ensuring exceptional site presentation, • Coordinating subcontractors, trades and site personnel, • Overseeing materials procurement, plant and logistics, • Working closely with the wider project team to ensure seamless delivery Person Specification • Proven experience delivering high-quality construction projects, • Background within commercial, education or healthcare projects preferred, • Strong leadership and communication skills, • Highly organised with excellent attention to detail, • Proactive and solutions-focused on site, • SMSTS essential (SSSTS considered with strong experience) Apply For further information or a confidential discussion, please apply directly or contact Martin Lively at Curve Recruitment on (phone number removed). Whilst we endeavour to respond to all applications individually, due to high volumes this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Site Manager – Tier 1 Residential Developer Location: Cambridge Salary: £55,000 – £60,000 + Benefits + Car Allowance Our client, a leading Tier 1 residential developer with an outstanding reputation for delivering high-quality, large-scale housing schemes, is seeking an experienced Site Manager to join their team on a flagship project in Cambridge. This is an excellent opportunity to work with a top-tier business known for its strong pipeline of work, high build standards, and commitment to employee development. The Role: As Site Manager, you will take full responsibility for the day-to-day management of a key phase of the development, ensuring delivery is safe, on programme, within budget, and to the highest quality standards. You will lead site teams, manage subcontractors, and report directly to the Project Manager. Key Responsibilities: Oversee all on-site operations from groundworks through to completion Manage and coordinate subcontractors and site personnel Ensure strict adherence to health & safety regulations Drive the construction programme and manage key milestones Maintain exceptional quality control in line with company and NHBC standards Conduct regular site inspections and progress meetings Manage materials, logistics, and site resources efficiently Liaise with clients, consultants, and senior management Ensure accurate site reporting and documentation Requirements: Proven experience as a Site Manager within residential construction, ideally with a Tier 1 developer or main contractor Strong knowledge of NHBC standards and UK building regulations Excellent leadership and communication skills Ability to manage multiple trades and deliver to tight deadlines SMSTS, CSCS, and First Aid qualifications (essential) What’s on Offer: Competitive salary of £55,000 – £60,000 Car allowance Comprehensive benefits package Opportunity to work on a high-profile development with a Tier 1 developer Clear pathway for career progression within a market-leading organisation If you are an experienced Site Manager looking to join a Tier 1 residential developer on a flagship scheme, we’d love to hear from you. Apply today or contact us for a confidential discussion

A well-established and growing company is looking to appoint a proactive and hands-on Transport Manager to join their on the outskirts of Cambridge. This is a fantastic opportunity for someone who enjoys a varied role, combining transport planning, compliance, and customer interaction within a busy, fast-paced environment. The Role You’ll play a key part in ensuring the smooth day-to-day running of transport operations, working closely with the Depot Manager. Responsibilities will include: Coordinating and planning multi-drop deliveries to customers Maximising route efficiency through strong geographical knowledge Managing vehicle maintenance schedules and bookings Monitoring driver compliance, including tachograph downloads and records Ensuring adherence to driving hours regulations and Working Time Directive Supporting the wider team with customer interaction, including answering calls and assisting at the trade counter This is a hands-on position where no two days are the same, offering exposure to both operational and customer-facing aspects of the business. About You The ideal candidate will bring: Previous experience within a busy transport or logistics environment CPC qualification and strong tachograph knowledge (essential) A solid understanding of driver compliance, WTD, and transport regulations Experience within a builders merchants, construction supply, or similar environment (highly desirable) Confidence dealing with customers both over the phone and face-to-face Strong organisational skills and the ability to prioritise in a fast-paced setting A positive, “can-do” attitude with a willingness to support across the team What’s on Offer Salary: £34,000 – £38,000 (depending on experience) Full-time, permanent position Company pension On-site parking Casual dress Company events If you’re looking for a role where you can take ownership, develop your skills, and be part of a supportive and growing business, this could be an excellent next step. If you have any questions please dont hesitate in contacting Simon Rapley - ARC Recruitment operates in accordance with the Employment Agencies Act 1973, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, and all applicable UK employment legislation. We are committed to equal opportunities and comply with the Equality Act 2010 and all relevant data protection laws, including UK GDPR and the Data Protection Act 2018

We're working with a fast-growing B2C healthcare retailer to hire a Customer Service/Experience Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

We're working with a fast-growing B2C healthcare retailer to hire a Customer Success Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

Supply Chain Manager Location: Multi-site role – North & South England within Food Production / Milling Recruiting an experienced and driven Supply Chain Manager to oversee and optimise end-to-end supply chain operations across two production sites in the North and South of England. This role is critical in ensuring customer requirements are met efficiently while maintaining high service levels, inventory accuracy, and strong relationships with third-party partners. The successful candidate will lead a small team and work cross-functionally to align production, logistics, and commercial priorities within a fast-paced food manufacturing environment. Key Responsibilities Customer Service & Commercial Alignment • Work closely with the commercial team to ensure customer needs are clearly understood and consistently met, • Maintain high service levels through effective planning and execution, • Act as a key point of escalation for customer-related supply issues Planning & Operations • Align production plans with customer demand and forecasts, • Collaborate across functions as part of the S&OP (Sales & Operations Planning) process, • Ensure efficient coordination between both sites to optimise supply chain performance Logistics & Distribution • Manage relationships with third-party warehousing and distribution providers, • Oversee transport and shipping operations to ensure timely and cost-effective delivery, • Monitor performance of logistics partners against agreed KPIs Procurement & Inventory • Manage ordering of third-party sourced products, • Maintain high levels of inventory accuracy across both sites, • Lead forecasting and stock management activities to balance availability and working capital Systems, Processes & Continuous Improvement • Ensure robust systems and processes are in place to support supply chain activities, • Drive improvements in data accuracy, reporting, and operational efficiency, • Utilise ERP systems (preferably JDE) to support planning and execution Administration • Oversee supply chain-related administration to ensure accurate documentation and reporting, • Maintain compliance with internal and external standards People Management • Lead, develop, and support a team of 5 across two locations, • Set clear objectives, manage performance, and foster a collaborative team culture, • Ensure workload is effectively prioritised and managed across the team Key Skills & Qualifications • Strong communication skills with the ability to collaborate across multiple functions, • Proven people management experience, with a focus on team development, • Ability to manage and prioritise workload across a multi-site team, • Demonstrable supply chain management experience, ideally within a food manufacturing environment, • Experience working with third-party logistics and warehousing providers, • Strong understanding of inventory management and demand forecasting, • Experience using ERP systems (JDE preferred), • Proficient in Microsoft Office Suite

We are looking for a commercially driven Transport Manager to oversee daily transport operations while supporting a sales-focused, customer-first delivery service. This role is ideal for someone who understands that efficient logistics directly impacts customer satisfaction, repeat business, and revenue growth. This role would be suitable for someone working as a transport co-ordinator or supervisor looking to step up into a managerial role. Monday to Friday 7.30am - 5pm Salary dependant on experience Parking on site Office based role focusing on sales with bonuses reflecting results. Key Responsibilities: Plan and allocate deliveries by area, weight, volume, and time constraints to maximise efficiency and profitability Select the most cost-effective vehicles and delivery methods, including pallet carriers and parcel services Liaise with drivers regarding routes, workloads, and flexible start/finish times Work closely with yard and warehouse teams to ensure smooth next-day deliveries Proactively resolve delivery issues and ensure customers are informed and satisfied Support the wider commercial team by ensuring deliveries meet agreed customer expectations and service levels Compliance & Fleet Management: Ensure all vehicles (over 3.5T) meet legal requirements, including PMI inspections, MOTs, tachograph calibration, and defect reporting Manage servicing, repairs, fuel supply, and contractor invoicing Oversee forklift, crane, and Moffett servicing, including LOLER and safety inspections Maintain accurate transport records and ensure DVSA compliance Monitor driver licenses, CPC requirements, and tachograph data Keep drivers updated on legislation, company policy, and best practice What We’re Looking For: Strong transport and compliance knowledge with a commercial mindset Ability to balance operational efficiency with customer service and sales support Confident communicator who can work with drivers, managers, and customers Organised, proactive, and solution-focused If the above role sounds of interest and you have the relevant experience please apply today

Branch Manager Are you a sales-focused leader with a strong commercial mindset? Were looking for an ambitious Branch Manager to work closely with our current Branch Director, leading our Leeds operation into 2026 and beyond. This is a fantastic opportunity for someone who thrives on building customer relationships, coaching teams, and driving business growth from the front. What Youll Be Doing Leading from the front to grow sales and achieve profit targets. Building strong, lasting relationships with customers and suppliers. Overseeing day-to-day operations: staff management, stock, logistics, and performance. Supporting and developing your team to deliver exceptional service. Championing a culture of accountability, service excellence, and you can rely on us values. Marketing your branch to attract new business and boost brand reputation. What Youll Bring Proven experience in a sales-led or branch leadership role , ideally in B2B or trade environments. Strong commercial acumen with the drive to grow and develop a branch. Effective people management and coaching skills. Operational know-how in stock, logistics, and customer service. Confident communicator with a proactive, hands-on approach. Familiarity with CRM systems (Salesforce a bonus) and Microsoft Office. Why Join Us? This is more than a management roleits your chance to shape the future of one of our key branches. We offer: A supportive and collaborative work culture. Recognition for performance and results. Opportunities for career progression within a growing business. Ready to take the next step in your leadership career? Apply now and be part of a team where your ambition and results will be rewarded. REF-227 790 TPBN1_UKTJ

Project Office Manager - Special Projects Division Cambridge Monday - Friday - Full-Time Salary - Flexible depending on experience A fast-growing, agile engineering and projects business is seeking a Project Office Manager to join its high-performing Special Projects division. Operating across complex, fast-paced sectors including data centres and pharmaceuticals, this team also delivers major projects across Europe. This is a varied, high-profile role where you will support both leadership and project teams as the business continues to expand. The Role As Project Office Manager, you will take ownership of project coordination, financial administration, and office operations, ensuring the smooth running of the division. You will act as a central point of contact across multiple functions, working closely with senior stakeholders and technical teams. Key Responsibilities Produce financial reports, KPIs, and management dashboards Raise and manage purchase orders across the supply chain Support applications for payment, invoicing, and financial reconciliation (GBP/EUR) Track and chase outstanding and retention payments Maintain document control to ensure project quality and consistency Provide business support across Sales, Projects, Engineering, and Operations Coordinate travel, accommodation, and logistics for European-based teams Manage the Cambridge office, facilities, and supplier relationships Support onboarding of new employees (equipment, systems, logistics) Assist with audits, compliance, and accreditation processes (PQQ/vendor) Support Project Managers in producing client reports Organise training sessions, meetings, and team activities Experience/skills required Previous experience working within an engineering, construction, M&E or facilities organisation Strong organisational and time management skills Excellent attention to detail Excellent IT skills Benefits: 25 days annual leave, rising to 26 after 2 years' service and 27 after 8 years' service Option to purchase or sell additional holiday Pension scheme: 7.5% employer contribution, rising to 8.75% after 5 years and 10% after 10 years Company performance-related bonus scheme Employee referral scheme Competitive sick pay Private healthcare Discounted gym memberships Savings on home gym equipment Meal prep partner discounts Cycle to work scheme Electric vehicle salary sacrifice scheme EV charger loan scheme Smart Tech Scheme Employee discounts via online portal