Sales - Sales Advisor - UK
21 hours ago
Ballymena
Overview As a Sales Advisor, you support delivering an omnichannel shopping experience with a strong focus on service and brand values. You will work with management to create a welcoming store environment and connect customers with online options when needed. You’ll be the brand ambassador, helping customers look and feel their best while aligning with our customer-obsessed culture. Your role blends in-store service with digital touchpoints to ensure a seamless, one-brand experience. You will contribute to a fun, inclusive team that strives for results and continuous self-development. ResponsibilitiesDeliver excellent customer service and showcase personality to enhance the shopping experienceSupport omnichannel selling by guiding in-store and online product discoveryHelp create engaging store visuals and standards to inspire customersUnderstand local customers and community connections to drive sales and brand awarenessSupport Your Voice initiatives, communicate ideas, and represent store in meetingsAct as a Key Holder when trained, ensuring safety, stock, and service levels in the managers absenceOwn department performance by sharing product expertise and driving store metricsSupport visual merchandising and product showcasing aligned with brand guidelines Key requirementsRetail experience is desirable but not essentialStrong communication and customer-focused mindsetTeam player with resilience and adaptabilityInterest in fashion trends and brand promotionAbility to understand local customer needs and deliver authentic servicecommunicationteamworkcustomer orientationomnichannel sellingdata and reporting usage (for performance)visual merchandising standards