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Assistant Care Coordinator Nottingham, NG15 £24,000 - 26,000 Monday – Friday 9am – 5pm + On call duties 1-8 weekends Looking for someone to start as soon as possible Purpose This role is ideal for someone with a care background who wants to progress into a office based role/ The Assistant Care Coordinator position is designed to connect hands on care experience with organisational and support responsibilities. This role lets you step back from direct care while remaining an active part of the care field, applying your frontline knowledge to assist with planning, coordination and ensuring quality support for both staff and clients. Job duties Support the Branch Manager and Field Care Manager in building and maintaining client care packages Handle initial client queries, gather information and share details with managers Assist with recruitment processes, including placing adverts, screening candidates and interviewing healthcare assistants Help resource and set up new care packages, ensuring smooth communication between staff, clients and managers Shadow client visits and, over time, independently attend meetings to discuss care package needs and issues Support day to day running of care packages, including rota planning, covering absences and resolving staff or client issues. Maintain strong communication with clients, social workers and case managers to promote services and build relationships Support quality assurance by sending out staff assignment reports and client questionnaires Carry out supervision meetings and job chats for field staff Regularly contact staff to maintain positive relationships, check availability and update records in the Aspire system Ensure client and staff files comply with CQC, NHS, and other regulatory standards Support with complaint management, including gathering evidence and taking minutes during meetings Provide business reports for your assigned area and work towards set KPIs, targets and objectives Uphold company policies, procedures, and industry best practices, including CQC regulations and health & safety requirements Key Skills Strong people management skills Excellent communication and client relationship skills Organised, reliable and proactive problem-solver Self-motivated with strong leadership qualities Customer focused with a professional, “can-do” attitude Ability to adapt to changing practices and environments. Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car – if available EMA25

Do you want to make a difference to people’s lives? Then come and join us as an Autism Support Worker? This is a job where you really will be making a difference to people’s lives. You’ll be supporting autistic people with a variety of activities that they enjoy and encouraging independent living skills. You’ll find this is a rewarding job, which promises variety as no two days are ever the same. You will be positively supporting people by providing holistic support including personal care, medication administration, integration into the local community and managing their anxieties, which they may communicate through distressing behaviour. No experience is necessary, so don't worry if you don't think you know enough about how to support adults with autism. Full training is given. We are looking for someone who has the right attitude, who shares our values and who we can work with to develop their skills. If you have experience as a support worker, care assistant, nursery assistant, or personal care assistant or have worked in the NHS, health care or in social care, this position will be suited to you too. We have full-time, part-time and casual relief positions available in the Nottingham area and is easily commutable by car from surronding areas such as Mapperley, West Bridgford, Kirkby in Ashfield, Bulwell and Arnold. Our support is 24/7. The working pattern is on a rolling rota and includes a variety of shifts - early, lates, sleep-ins, weekends, bank holidays and flexible shift patterns. Please be aware, we are unable to accept applications from candidates who have restricted hours, and we are unable offer sponsorships. What we offer: * 25 days holiday plus bank holidays (33 days) * Occupational sick pay * Extensive induction with autism specialist training * Fully paid for Care Certificate, which is essential for those wanting to pursue a career in health and social care * Paid job-related qualifications during employment * Free initial DBS Check * Employer pension scheme * Friendly and supportive work environment * Refer a friend scheme worth £500 * Access to the Blue Light Card scheme * Employee Assistance Programme * Paid maternity/ paternity/ adoption leave We reserve the right to close the advert once sufficient applications have been received, therefore, we advise you to submit your application as soon as possible. Autism East Midlands is an equal opportunities employer and we welcome applications from anyone interested in working with people with autism. We are also a Disability Confident Employer. If you meet the person specification criteria and are eligible for the Disability Confident scheme, we will guarantee you an interview – just let us know in your covering letter or in your email when you send us your application form. Either way don’t forget to tell us if you are applying under the Disability Confident scheme. Autism East Midlands is committed to safeguarding and promoting the welfare of children and young people. If you’re a successful applicant you will need an Enhanced Disclosure & Barring Service check, we will meet any initial costs