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Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

Role Summary We are looking for an experienced SAP SuccessFactors Consultant to join our UKI Consulting team. You will work across a diverse mix of local and international clients, delivering new implementations and enhancements while supporting existing clients with ongoing requirements. Your primary focus will be on SAP SuccessFactors Employee Central, with opportunities to lead or support additional modules. Ideally, we are looking for a consultant with certification in Employee Central plus at least one additional module such as Time Management, Onboarding, Compensation, or Performance & Goals. We welcome candidates with alternative SuccessFactors certifications, provided they demonstrate a strong willingness to grow and expand their skills across other modules. In this role, you will collaborate closely with clients across the UK, Ireland, and globally to optimise their HR processes through effective system configuration, solution design, and expert guidance, and this may include integration to SAP/EC Payroll. Join us and become a valued member of the Zalaris Consulting team. Please note: This is a home‑based position with travel to client sites as needed (typically this is occasional only). Although the role is for a Senior Consultant, we will consider Consultant‑level candidates who can evidence an appetite and ability to learn and progress rapidly. Your Responsibilities • Lead workshops and requirements‑gathering sessions to help clients maximise the value of SuccessFactors solutions., • Support existing clients with workshops, fixes, solution recommendations, and advisory services., • Understand and document scope, requirements, processes, system configuration, testing plans, and related activities., • Prepare key project documentation such as workbooks, blueprints, and test scripts., • Configure and customise the SAP SuccessFactors Employee Central module., • Assist with the setup of HR environments across client landscapes, including cutover activities and instance migrations., • Coordinate configuration tasks, working with onshore and offshore teams to ensure alignment with client needs., • Participate in testing cycles, identify defects, raise SAP support tickets, and manage defect resolution from build through post‑go‑live., • Deliver end‑user training and create high‑quality documentation., • Prepare and deliver knowledge‑transfer sessions., • Collaborate closely with other SuccessFactors specialists across the organisation., • Communicate regularly with functional teams and customer stakeholders to ensure alignment., • Contribute to a smooth transition of projects into support at project closure., • Produce final handover documentation for clients and the Zalaris support team., • Add value to our customer deliveries in a customer-centric fashion. Education and Experience • At least 5 years of hands‑on SAP SuccessFactors Employee Central experience, including leading and supporting delivery projects., • Proven full-cycle implementations - your true expertise is more important than your bachelor's degree., • Full professional proficiency in English (written and spoken)., • SAP SuccessFactors Employee Central certification., • Experience in additional modules, such as Time Management, Onboarding, Compensation, or Performance & Goals, is a strong advantage., • Knowledge of SuccessFactors integration with SAP/ECP Payroll and replication processes is beneficial., • Strong communication and interpersonal skills, with the ability to engage technical and non‑technical stakeholders effectively., • A high level of accountability, especially when working under pressure., • Demonstrated commitment to problem‑solving, with strong analytical and organisational skills., • Ability to work independently and in collaborative team environments., • Willingness to mentor and coach colleagues and contribute to team development. What we offer - Financial benefits • Customer and Employee Referral schemes, • Occupational sick pay (8 weeks), • Occupational maternity leave package (12 weeks), • Life assurance (3x basic salary), • Employer pensions contributions of 5%, • Bonus scheme with accelerators, • Private Medical Insurance (with option to add dependents), • Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications), • Financial rewards for long service and achievements, • Free eye tests, • Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits • An open and supportive working environment with like-minded, highly skilled consultants, • Work-life balance and flexibility ethos, • Strong leadership with an open-door policy, • Non-hierarchical approach to people management, • Company social and team bonding events, • Annual Leave Purchase scheme, • Additional leave for Long Service (+1d holiday from start of 5th year of service), • Corporate branded merchandise

Non-Regulatory Compliance Manager Main purpose of the job To take accountability for legal and non-regulatory compliance assurance and, as well as engaging effectively at Senior Level (both internally and externally) on behalf of the Director of Risk and Compliance. To lead the provision of legal and non-regulatory compliance assurance service to HCLIBS and its clients that ensures and provides assurance of full compliance with legal regulations and to instil a compliant culture amongst HCLIBS employees. Ensure senior level client legal and non-regulatory compliance assurance relationships are appropriately managed on behalf of the Director of Compliance and Risk. Key tasks & responsibilities • Produce and present legal and non-regulatory compliance focused papers for the Director of Risk and Compliance to present to the RMAC and other internal committees as required, • Act as alternative for the Director of Risk and Compliance at formal committees and to deputise in his absence as and when required, • Oversee the provision of a proactive compliance service to clients ensuring that HCL IBS’s compliance activity meets the requirements of each client contract., • Maintain and develop client relationships, especially senior compliance management for each client and executive level roles at each client., • Lead regular desk-based monitoring of business MI and review/challenge the results of regular compliance control self-assessment results from the business, • Identify requirements for, and direct delivery, of ad hoc projects at the direction of the Director of Risk and Compliance., • Working with our L&D team, ensure the content and scope of training rolled out across HCL IBS is fit for purpose., • Attend client assurance and governance meetings as Director of Risk and Compliance representative, • Develop and maintain Compliance MI so that base data supports both internal and client needs and enables team to work efficiently and effectively., • Lead the development and oversee delivery against a proactive desk-based compliance monitoring and oversight annual plan, • Manage the efficient allocation of work and resources within the team, • Deliver on HCL IBS’s performance management framework in the context of the Compliance Monitoring, Oversight and Advisory Technical., • Constantly review the practices and role of the Compliance team and seek continuous improvement and development of the team, • Support the Director of Risk and Compliance in the execution of his responsibilities as a Board Policy owner. Skill Requirements • Educated to degree standard, • Professional or recognised compliance qualification Special Skills/ Knowledge • Understanding of the rules on conduct of business, market conduct, approved persons, training and competence and working knowledge of complaince requirements., • Excellent knowledge and understanding of compliance requirements for a UK regulated financial services company, • Good knowledge of industry best practice in compliance Excellent Customer Focus and Relationship Management skills., • Good presentation skills., • Good working knowledge of ABI/DPA and HMRC Experience • 12 – 15 years of experience in managing Compliance requirements, • Significant experience of influencing and engaging effectively at Board and Executive levels both internally and externally, • Good technical experience in the retail insurance, • Previous experience of working in the outsourcing industry, • Direct experience of handling difficult compliance situations internally and externally with clients to ensure a positive outcome for the regulated entity

The Workspace Facilities Manager is responsible for the day-to-day coordination and delivery of facilities operations across a leased property portfolio. The role ensures safe, compliant, and efficient workspace environments through effective contractor management, hands-on maintenance support, and strong collaboration with internal teams, suppliers, and customers. Key Responsibilities Facilities Operations & Maintenance • Direct and oversee maintenance programs to ensure workspace condition and presentation meet operational and quality standards., • Diagnose and carry out hands-on repairs of routine maintenance issues, demonstrating strong problem-solving and self-delivery capability within occupied spaces., • Travel between assigned sites to monitor performance, respond to issues, and ensure timely completion of work orders and customer requests. Contractor, Vendor & Work Order Management • Manage contractors and suppliers across multiple sites, ensuring works are properly scheduled, delivered, and signed off in person., • Supervise vendor performance to ensure compliance with contractual, service, and quality standards., • Support vendor selection, tendering, and negotiation of service agreements., • Act as the primary contact for Facilities Management providers, cleaning vendors, and handyman services, ensuring daily task completion and progress against plans., • Maintain accurate records in ticketing systems (e.g. Freshdesk, Elogbooks) and ensure timely job closure and follow-up of outstanding issues. Facilities Coordination & Communication • Coordinate all facilities-related activities across the portfolio, including sourcing quotes, managing contractors, and driving issue resolution., • First line of approval for all cleaning and maintenance related invoices., • Communicate planned works effectively to internal teams to minimize disruption to business operations (e.g., maintenance works, supplier access, noise, inspections)., • Liaise closely with the Senior Workspace Manager to schedule and manage potentially disruptive activities. Health, Safety & Compliance • Serve as the primary point of contact for Property Risk Inspections (General and Fire)., • Support the development and implementation of Environment, Health & Safety (EHS) and Emergency Preparedness plans., • Conduct biannual Health & Safety audits in collaboration with external consultants., • Perform Risk Assessment (RA) reviews every six months where required., • Ensure all compliance documentation is complete, current, and properly maintained. Site Inspections & Quality Assurance • Conduct regular site inspections, including quarterly Health Check audits., • Identify non-compliance issues and coordinate corrective action plans with contractors and internal teams., • Ensure consistent adherence to operational, safety, and quality standards across all properties. Systems & Documentation • Oversee facilities management systems (e.g., Freshdesk, Elogbooks, Safety Culture App), ensuring accuracy, compliance, and effective usage., • Maintain and organize all facilities documentation on shared systems, including up-to-date Operations & Maintenance (O&M) manuals for each building. Budget & Strategic Support • Support the Senior Workspace Manager in managing Facilities Management operating budgets (OPEX)., • Identify opportunities to improve efficiencies, reduce costs, and enhance service delivery., • Contribute to long-term facilities and workspace strategy planning. Energy & Sustainability • Act as the first point of contact for energy consumption reporting and related queries., • Support initiatives to improve sustainability and reduce environmental impact across the portfolio. Training & Team Support • Deliver and coordinate safety-related training for Workspace teams in collaboration with Senior Workspace Managers., • Ensure internal teams are informed and aligned on facilities processes, standards, and planned activities. Qualifications (preferred but not essential) • Certification from IOSH (e.g. Managing Safely), • Experience working within multi-site or leased property portfolios, • Proficiency in CAFM / helpdesk systems (e.g. Freshdesk, Elogbooks, SafetyCulture or similar platforms), • Working knowledge of UK statutory compliance requirements (fire safety, asbestos, water hygiene, electrical testing), • Familiarity with building systems including HVAC, BMS, electrical, and mechanical services, • Experience managing small projects such as office fit-outs, refurbishments, or workspace moves, • Understanding of contractor procurement, tendering processes, and service level agreements (SLAs), • Budget tracking or cost control experience within facilities or operations (OPEX exposure), • Strong stakeholder engagement skills, with experience working in fast-paced, customer-facing environments, • Awareness of sustainability practices, energy management, and ESG initiatives, • Additional certifications such as First Aid at Work or Fire Marshal training, • Basic data analysis and reporting skills (e.g. tracking KPIs, energy usage, maintenance trends)

Power BI Engineer London Up to £55,000 This is an opportunity to play a key role in a growing data and analytics function, designing high‑impact reporting solutions that shape how the business makes decisions. If you enjoy building elegant dashboards, creating robust semantic models, and working closely with stakeholders to turn data into insight, this role provides both ownership and strong career development. The Company They are an established organisation investing in modern data capabilities to improve reporting, analytics and business performance. Their data and analytics team partners closely with commercial and operational functions, enabling better visibility into sales, inventory and customer behaviour. With a growing data estate and a clear focus on insight adoption, they are strengthening their reporting foundations and looking for someone who can elevate their Power BI environment. The Role • Design, develop and maintain Power BI dashboards, datasets and reporting solutions that meet business requirements., • Translate stakeholder needs into actionable visual analytics that highlight trends and performance drivers., • Build and manage semantic models, including measures, KPIs and optimised relationships., • Write clear and efficient DAX to support calculations and time‑intelligence logic., • Work with data engineers to source, shape and transform data using Power Query and SQL., • Connect to a range of data sources such as SQL databases, Azure services, Excel and APIs., • Apply governance best practices, including row‑level security, workspace management and performance optimisation., • Communicate insights clearly to non‑technical teams and support the adoption of reporting outputs. Your Skills and Experience • Strong commercial experience developing dashboards and datasets in Power BI Desktop and Service., • Confident writing DAX and applying semantic modelling principles., • Strong SQL capability and experience working with structured data., • Skilled in Power Query for transformation and shaping., • Able to collaborate effectively with technical and non‑technical stakeholders., • Clear communicator who can present insights in an accessible way., • Awareness of the wider Microsoft data ecosystem, including tools such as Microsoft Fabric, is beneficial., • Experience within a retail environment is advantageous but not essential.

Vice President, Information Systems and Technology London 4 days onsite, West London £90,000 + £105,000 plus excellent benefits A global organisation is seeking a senior IT leader to take end to end ownership of enterprise service delivery across its London operations. This is a hands on leadership role with clear accountability for a business critical Entrata platform, end user support, and local oversight of corporate IT infrastructure. This role sits at the centre of operations, service management, and stakeholder engagement, and will suit someone who can balance strategic direction with day to day execution in a complex, enterprise environment. What you will own • Senior leadership of a dedicated Entrata application service function, treating the platform as mission critical to the business, • Full accountability for Entrata availability, performance, upgrades, incidents, configuration, and vendor management, • Ownership of service standards, SLAs, KPIs, and ongoing service improvement for Entrata and related systems, • Leadership of the London end user support function, • Embedding consistent support processes, tooling, and ITSM best practice, • Building and developing a high performing, customer focused support team, • Local oversight of IT infrastructure including networks, systems, and security, • Acting as the senior escalation point for incidents, audits, and infrastructure initiatives, • Partnering closely with global technology teams to ensure compliance, resilience, and alignment with group strategy What we are looking for • Hands on Entrata experience is essential and non- negotiable (Yardi or alternative wouldn't work), • Strong SAP experience is also essential, ideally within a complex enterprise environment, • Senior leadership experience across enterprise application support and end user services, • Strong understanding of IT infrastructure, networking, and cloud based services, • Experience operating within global or multi region organisations, • Confident senior stakeholder manager with the credibility to operate at VP level Nice to have • Experience supporting complex ERP or property management platforms alongside Entrata, • ITIL or ITIL aligned service management experience, • Proven track record leading teams through operational change and service transformation This role will appeal to a senior IT leader who thrives in structured, enterprise environments and takes pride in running stable, well governed, business critical platforms, rather than chasing greenfield builds or constant reinvention. Please apply with an up to date profile.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Better places, thriving communities. ROLE: Technical Supervisor HOURS: 40 hours per week LOCATION: Charlton Gate Business Park, London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Supervisor who will lead and support the delivery of all operations, installations, and maintenance activities across the estate, ensuring a safe, efficient, and high‑performing environment for all building users. The role spans two sites and leads a team of four engineers, supporting a luxury retail office site and a warehouse/office environment, maintaining a high‑standard, client‑focused service and ensuring practical, fast‑paced maintenance delivery with an emphasis on Health and Safety. Role Responsibilities: • Lead and support a team of 4 engineers across both site locations, ensuring balanced resource allocation and consistent service delivery., • Act as a working supervisor, carrying out maintenance tasks and providing cover when required, and participating in on‑call and weekend rotas in line with business needs., • Ensure all PPM, reactive and statutory tasks meet SLAs and compliance standards., • Serve as the electrically biased lead engineer and undertake AP duties., • Maintain strong relationships with Building & Estates teams, subcontractors, and client representatives., • Issue, manage, and audit all relevant permits and authorisations, ensuring planned works progress safely and in a timely manner., • Ensure all team documentation, reports, and compliance paperwork are completed accurately and on time., • Conduct audits, Toolbox Talks and safety briefings, as required., • Support delivery of contract KPIs and identify improvement opportunities., • Bring innovation to the contract to improve the current systems., • Support staff development and identify training needs., • Procure materials and equipment within operational budgets., • Promote energy‑efficiency initiatives across both locations., • Act as a role model for effective use of PDAs, asset management systems, and digital workflows., • Maintain statutory and non‑statutory logs (e.g., emergency lighting, FCUs, water regimes)., • Oversee water hygiene controls and logbook accuracy., • Ensure strict compliance with company and client safety systems and requirements., • Ensure accuracy, integrity, and quality of engineering and asset data within Mozaic (CAFM), informing maintenance planning and improving asset lifecycle management., • Manage subcontracted resources, ensuring aligned delivery standards and compliance., • Support colleagues and other departments to ensure smooth multi‑site operations., • Carry out all duties in accordance with company policies, procedures, and safety standards., • Undertake all training required for the role and ensure timely completion. Required Qualifications: Applicants must meet the below defined requirements for the role. • NVQ Level 3 in Electrical Installation or equivalent., • City & Guilds 2391 or equivalent certification in electrical testing and inspection., • 18th Edition IEE Wiring Regulations., • Competent to undertake Authorised Person duties for LV systems as required, and for different disciplines (or willingness to train to AP level)., • Excellent technical skills in mechanical and electrical systems and knowledge of general building repairs and maintenance., • Excellent communication skills and ability to culture and maintain client confidence., • Excellent customer service experience, preferably with an emphasis on dealing with customers and clients both face‑to‑face, through email and over the phone., • A professional attitude in all areas of the job role with the ability to challenge issues comprehensively and resolve them effectively., • Ability to work efficiently within a team as well as under own initiative in a demanding environment where accuracy is paramount., • Knowledge of Health & Safety and safe working practices, ideally IOSH or equivalent certified., • Strong understanding of working at height activities and physically capable of carrying out related tasks., • Enthusiastic, proactive, and hardworking, with a positive attitude to problem‑solving and teamwork. There's a place for you at Mitie – join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers guidance and direction for all digitalisation initiatives on the ServiceNow platform. As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Skills: • Outstanding Communication skills, professional and approachable, • Experience leading requirement gathering workshops, • Proven experience in the documentation of user stories and acceptance criteria, • Confident in the translation of user stories and process designs to technical teams, • Good knowledge of ServiceNow and its capabilities, • Consultancy experience working with complex organisations, • Process design and ownership background, • Experience communicating with senior stakeholders, • Proven ITIL or other process best practice knowledge, • Excellent client facing and engagement management (trusted advisor), • Strong analysis and problem-solving skills, • In depth understanding of Service Management best practice - ITIL, • Proven ServiceNow implementation experience including non-IT processes, • Experience designing and implementing custom applications is advantageous Desirable certifications • ServiceNow Certified System Admin, • ServiceNow Implementation Specialist, • ITIL (or another process best practice such as Six Sigma or COBIT), • Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): • Run discovery workshops across all aspects of the ServiceNow platform, • Be the expert in ServiceNow and its underlying process, • Be the expert in process improvement, • Be a trusted advisor to your customers on how to improve processes, • Form part of the senior project team providing process and requirement oversight and advice throughout, • Assist customers in training, • Assist and advise customers with Business Change initiatives, • Document and publish workshop output including but not limited to stories, process maps and wireframes, • Prepare and manage all customer facing deliverables regarding process, • Input into pre-sales activities to define project and service scope and deliverables, • Advise and drive customer testing best practice and assist with the creation and management of test cases and scripts, • Provide business analysis skills to solve problems, understand and document customer requirements, • Be an advocate of UP3 and our professional services, • Manage customers’ ServiceNow roadmap development and delivery to support their business change initiatives, • Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of:, • ITIL best practice, • ServiceNow best practice, • Industry trends and use of ServiceNow, • Provide leadership and mentoring to less senior staff as required, • Keep abreast of industry trends in the Service Management arena and developments in the ServiceNow platform and applications, • Share best practices and knowledge with colleagues across UP3, • Gain and maintain sufficient high-level ServiceNow knowledge to be able to have effective conversations with customers, including the ‘art of the possible’. Act as sounding board for customer ideas and demonstrate an understanding of the capabilities and benefits of ServiceNow What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Manpower are currently seeking an interim Repack & Stock Planner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until 31/12/2026, and to start ASAP, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £33,200 – £41,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. MAIN JOB PURPOSE: The repack & stock planner is responsible for controlling the correct movement of stock between different areas of the business, and for oversight of the repack planning process. They work in close cooperation with all key functions in the business to ensure we can deliver optimum availability at the lowest possible cost. Each event is fully planned and requires the coordination of packaging and component supplies into a contract packers whose performance is reviewed and benchmarked. The stock planner is part of a team which stretches across TMICC in most functions. On time and in full delivery of over various schemes is the key deliverable. JOB SUMMARY Stock Management Responsibilities • Operational management of the manual transfer of stock between different physical / SAP locations. This is to include the management of non-integrated warehouses, ensuring that stock movements are captured accurately and in line with audit requirements., • Relevant tasks around stock management include the manual receipt of inbound goods, manual dispatch of customer of customer deliveries or internal stock transfers and daily stock reconciliation between SAP and manual records., • Communication of proforma outbound delivery sheets to hauliers, and to follow up on any under-performance or non-compliance by third parties., • Working closely with third party business services to validate orders placed with TMICC. Repack Responsibilities • Operational management of all repack SKUs, including the purchasing of materials from pack suppliers., • Ownership of relevant new product funnel to support full process coordination of all repacking activities within TMICC., • Issue management and resolution, through clarity on the status of all planned events with clear explanations of live risks and opportunities, consequences and actions that need resolution to meet agreed objectives., • Relationship management, with packaging suppliers, repacker, TMICC Sourcing units, ensuring that deliveries are received, and prompt payment is delivered., • Manage the tendering process for individual jobs, identifying late differentiation opportunities, tracking the historical costs, and ensuring that economic advantage is maintained., • To ensure delivery of special packs on time & and in full in line within the required timelines and at optimal cost., • Management of packaging, components and repackers simultaneously to deliver project on time in full. Increasingly also, is the requirements that a repack planner is able to manage short project lead-times, reduced inventory levels, obsoletes and the increased levels of repackers flexibility., • Updating SAP reflecting production by raising POs and contracts ensuring clear signals are being sent internally to sourcing teams and externally to material suppliers., • Stock planners may also required to conduct stock takes at repackers on a yearly basis and conduct stock reconciliations, to ensure accuracy of component, packaging, and gift stock., • Regular business performance reviews with 3rd party packers and material suppliers. Monitoring and maintenance of KPIs and holding them accountable for their performance levels in terms of both service & quality of delivery and communication., • Regular contact with Brand, Category and Customer Development teams within the head office, setting expectations and clearly project managing each scheme ensuring that deadlines and delivery is met., • Regular contact with response planners to ensure, clear visibility of key milestones, delivery of component materials to resolve issues, and to ensure obsoletes on pack and finished goods are minimised throughout the project. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area.Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for a Resource Planning Manager to join our Operations team in Uxbridge, London. You will be responsible for managing a resource planning function across operational departments, which supports the requirements and campaign strategies in accordance with business direction. This will include assessing resource requirements and maximising resource capacity across operational areas, ensuring customer contact is optimised through various strategic and tactical campaigns. This a hybrid role with the requirement of two days per week office attendance. As a Resource Planning Manager, some of your key responsibilities will include: • Building Dialler campaigns (both automated and bespoke) and filters, inbound IVR’s and scripters., • Building Forecasting weekly/monthly/quarterly based on historical inbound calls volumes and campaign activity., • Managing change requests coming into the dialler team and prioritising/managing these accordingly., • Line management of the dialler team members, including 1-2-1’s, coaching and performance management., • Creating and maintaining documented processes and procedures within the dialler team., • Completing Audit and Quality control checks across all processes and procedures., • Incident Management of any dialler outages, both internally and with outsourced vendors, • Building files for text message campaigns to be sent to customers., • Reviewing agent adherence and agreeing agent SLAs with Team Managers to ensure maximum productivity., • Creation of automated and bespoke dialler campaigns, • Effective forecasting and planning, • Establishing and maintaining appropriate internal control safeguards., • Interacting with other managers to provide project management expertise to deliver change., • Considering Consumer duty and other customer/business outcomes in all aspects of strategic planning. Essential Skills: • Prior experience in a Resource Planning Manager role, • Intermediate-advanced proficiency level in Excel., • Experience in building dialler campaigns, • Experience in team management, • Awareness of the principles of Consumer Duty, • Basic statistics knowledge, • Knowledge of Ofcom requirements, • Strong interpersonal skills. Benefits • Salary of up to £60,000 per annum, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday (increasing with length of service) plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow.\nOn Offer:\n * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review\n * Working Hours: Monday – Friday, 8:30am – 5:30pm\n * 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish\n * After completing six months’ service, Death in Service equal to three times your annual salary\n * After one year’s service the company offers enhanced Pension contributions of 9% annual salary\n * After one year’s service employees are eligible to join the Private Medical Scheme (application process required)\n * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household\n * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more\nMain Purpose of the Customs Coordinator role:\nReporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods.\nDuties and Responsibilities of the Customs Coordinator:\n * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable\n * Understand and execute the departments vision of good business development in order to successfully move Customs products\n * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction\n * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations\n * Immediately report any amendments to the customs declaration forms to line manager\n * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly\n * Always maintain and utilise the operational system, Descartes\n * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments\n * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager\n * Follow up late customer payments in conjunction with credit control\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format\n * Implement and improve new efficiencies in customer workflow in conjunction with line manager\n * Ensure all reports are generated by given deadlines and handed to line manager\n * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager\n * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay\nTo Be Considered:\n * Working experience of Exports/Imports and Customs Compliance and regulations\n * Knowledge of customs requirements and formalities with particular focus on UK & EU imports\n * Experience in road transport, logistics or haulage (Desirable but not essential)\n * Working knowledge of the CDS system both Imports and Exports\n * Knowledge of transit procedures and ETSF (Desirable but not essential)\nFor full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Manpower are currently seeking an interim Demand Planner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE This role has overall responsibility for the quality of the forecast, translating business strategy and insights into demand drivers, and using shipment trends and insights to enable the ICLT to course-correct the business strategy. This role directly contributes to turnover by helping the CS and CD team deliver exceptional customer service. Market Collaboration Planners are accountable for the forecast quality KPI’s (accuracy and bias), and leading the business through transitions (innovations, phase-in phase-outs, discontinuations, etc.). This role will have less of a focus on ‘hands-on’ manual work in the systems than similar roles in the past and more emphasis on collaboration with business stakeholders to deliver results. This role is highly skilled in collaboration and navigating trade-offs, is a master of demand planning and S&OP, and possesses strong understanding of the marketing and sales plans, and deep mastery of their portfolio and supply chains. They are data driven in their approach, use exception-based planning to ensure effort is spent in the areas that can add most value. The role also uses the latest tools and technology to deliver results, including looking at the forecast through different lenses (customer, category, brand, building block, etc.) RESPONSIBILITIES • Accountable for Forecast Accuracy, Bias, Forecast Value Add, VVD and Extreme Bias, • Support the ICLT discussions with deep understanding of the market, product portfolio, and supply chains, • Gather business insights and help translate them into demand drivers for auto forecast models, aiming to continuously improve the forecast quality, • Understand in detail the drivers that power the auto-forecast and be able to articulate them to colleagues in the ICLT and CD, • Lead the business through transitions and innovations by co-creating a business plan and translating into precise forecast inputs, • Use exception-based planning to focus most time on those SKUs which are hardest to forecast, • Typically working in a horizon from 4wks to 18mths, • Ensure updated and agreed volume forecast is submitted and aligned with financial forecasting, • Monitor and evaluate different forecast building blocks, • Planning Mastery – “What we know” -A clear understanding of end to end planning, including demand planning, material requirements planning, production planning and innovation planning. Able to see the bigger picture, and recognise constraints and challenges in other parts of the supply chain., • Performance Management & Digital Mastery – “How We Operate” - Understands how to analyse and extract valuable insights from data, and uses them effectively. Can collect and analyse data to make informed decisions. Knows when to question data, based on accuracy, and identified inconsistencies. Provides insight that enables the team to predict future trends, optimise current operations and identify new opportunities, which lead to business growth., • Technology Expertise – “What we know” –Kinaxis, Power BI, FEU and TPM - Understands the different technology platforms and how they communicate with each other. Uses insight to root cause problems and identify relevant solutions. Sees the benefits of better utilising the technology, and of accurate master data. Enjoys learning new tools and systems., • Business Partnering- Ability to partner with a range of stakeholders using effective communication and collaboration skills. Seek to provide supply chain expertise to help create business value and achieve a desired business goal. ▪ Collaborate with Marketing, CD and Finance to deliver the input-led forecast, including non-forecastable segments, innovations, and local brand building for all horizons ▪ Collaborate with CS in UKI and End-to-End Planning Teams in Katowice, On Demand quality, product availability constraints and mid and long term planning ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions

About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together. The Role The Digital Platforms Technical Analyst plays a critical role in maintaining end‑to‑end technical visibility across core banking, card processing, and digital channels. Working closely with internal Business, Operations, and IT teams, as well as external managed service providers, you will ensure effective system integration, platform stability, and strong governance. This role combines hands‑on technical analysis with stakeholder engagement, requiring the ability to investigate incidents, challenge vendor outputs, and clearly articulate technical issues and their operational impact. What You’ll Do • Maintain end‑to‑end technical oversight across core banking, card processing, and digital banking platforms, • Act as the bank‑side technical liaison for managed service providers and third‑party vendors, • Analyse incidents, challenge vendor root cause analysis, and support long‑term fixes, • Support system integrations, UAT, release validation, and change governance, • Work closely with Core Banking, Cards Operations, Customer Services, and IT teams, • Analyse card transactions, payment routing, authorisation, clearing, and settlement flows, • Translate technical issues into clear operational and business impact, • Support scheme changes (Visa / Mastercard) and regulatory-driven initiatives such as PSD2 and SCA, • Identify risks, recurring issues, and opportunities to improve platform stability and resilience What We’re Looking For • Experience in banking, payments, fintech, or digital platforms, • Exposure to card issuing, payment processing, or digital banking environments, • Strong understanding of API-based integrations and system-to-system interactions, • Experience working with third‑party vendors or managed service providers, • Strong analytical, problem‑solving, and stakeholder management skills, • Ability to clearly explain technical issues to non‑technical audiences Why Join Us? At Alpha Bank London, our values shape everything we do: • Innovation – Contribute ideas to improve processes and efficiency., • Collaboration – Work closely with a supportive team to achieve shared goals., • Excellence – Deliver accurate, high-quality work that makes a difference., • Delivery – See the results of your efforts in real-time operations., • Empowerment – Take ownership of your tasks and build skills for your next career step.

Company Description Schmidt Barnet is the largest Schmidt furniture showroom located in Barnet, UK. We provide top design solutions for kitchen, bathroom, living room, bedroom, dining room, or home office interiors with German precision engineering, French flair, and excellent customer service. Our components consist of high-density fiberboard, premium grade BLUM hinges and accessories, non-slip mats, full extension and soft close runners, and flawless design for long-lasting use. We offer a 10-year warranty on units and a 25-year warranty on all hinges, pull-out drawers, and wall brackets. Our functional showroom has fully comprehensive kitchen and home living displays as well as a large creative studio to help you visualize and feel your kitchen. We welcome all visitors 7 days a week with on-site parking. Role Description This is a full-time on-site Sales Design Consultant role located in Barnet and Hampstead areas and may require the right candidate to work from both stores. The Sales Design Consultant will be responsible for providing personalized service to clients and promoting sales of Schmidt's interior design, furniture, and furnishings. Day-to-day tasks include conducting consultations, creating designs, presenting and closing sales, and providing excellent customer service. Qualifications • Customer service and sales skills with a proven record of achieving targets, • Interior design skills with experience in creating designs for kitchens, bathrooms, living rooms, bedrooms, dining rooms, or home offices, • Knowledge of furniture and furnishings with the ability to match clients' needs and preferences with Schmidt products, • Excellent communication and interpersonal skills with the ability to build strong relationships with clients, • Degree or Diploma in Interior Design or related field is preferred, • Proficient in design software such as AutoCAD, Sketch-up, or 3D modeling is a plus

About the Company An exciting opportunity has arisen for a Legal Counsel / Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Service Area Manager - Lift Industry\n\nLocation: City Of London.\n\nWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?\n\nOtis is growing and we are recruiting a Service Area Manager for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.\n\nOn a typical day you will:\n\n * \n\n Ensure all aspects of field safety across your engineers/mechanics.\n\n * \n\n Direct the performance of field maintenance and contractual service operations, performing regular 1:1 with your team.\n\n * \n\n Conduct field education training with your engineers.\n\n * \n\n Maintain customer quality assurance, managing the expenditure of labor and materials\n\n * \n\n Improve efficiencies, managing route schedules and callback rates\n\n * \n\n Authorise repair orders and tracking completion\n\n * \n\n Lead change to better efficiency and communication\n\nWhat you will need to be successful:\n\n * \n\n Experienced in service delivery, and field management. Able to engage with a team of field based engineers.\n\n * \n\n Elevator/lift/Vertical Transportation industry experience is desired, but not required.\n\n * \n\n Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment\n\n * \n\n Strong computer and technology skills, business acumen and a passion for customer service.\n\nWhat’s In it For Me/Benefits:\n\n * \n\n You'll get a highly competitive salary, bonus scheme and company car or car allowance.\n\n * \n\n Full personal development, working within an experience service team to gain first hand experience directly from them.\n\n * \n\n The opportunity to work within a global frame work and to get the opportunity to apply for positions around the world.\n\nWe will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.\n\nApply today to join us and build what’s next

Company Overview A large, international, multi-site consumer business operating across a range of retail and service environments. The organisation partners with landlords and suppliers to deliver commercially optimised customer propositions and continues to invest in growth across multiple channels and categories. Job Title: Commercial Finance Business Partner Location: London - Zone 1 Reporting Line: Finance Director, with a dotted line to Commercial Leadership Contract Type: Permanent, Hybrid, 3 days in the office, 2 from home Role Overview This role acts as a senior finance business partner to commercial stakeholders, translating strategic initiatives into clear financial insight. The position focuses on pricing, margin performance, and commercial decision support. The role works cross-functionally with teams across Finance, Commercial, Operations, and Procurement to ensure alignment between financial planning and business execution, while clearly articulating risks and opportunities to senior stakeholders. Key Responsibilities Business Partnering • Partner with commercial teams to support pricing, promotions, and margin optimisation., • Translate strategic initiatives into financial models and scenario analysis to support decision-making., • Deliver analysis on pricing and promotional performance, including ROI and key commercial drivers., • Support negotiations and commercial discussions through financial modelling and scenario planning., • Analyse financial and commercial performance, identifying trends and key drivers of profitability., • Highlight risks and opportunities with actionable recommendations., • Support budgeting and forecasting processes with detailed modelling., • Produce regular reporting with variance analysis and supporting commentary., • Must have pricing and margin experience, • Experience in commercial finance, FP&A, or business partnering roles, ideally in a multi-site or consumer-facing environment., • Strong financial modelling and analytical capability., • Experience supporting senior stakeholders with clear, insight-driven analysis., • Advanced Excel skills; experience with ERP or reporting tools is beneficial., • Understanding of margin dynamics and commercial performance drivers., • Strong commercial awareness and ability to link financials to business performance., • High level of accuracy and attention to detail., • Strong analytical and problem-solving capabilities., • Ability to manage multiple priorities effectively., • Clear and confident communication with both finance and non-finance stakeholders.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role As an Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development and ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations. Responsibilities & Duties Project & Delivery Management • Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities., • Monitor progress and proactively identify risks, issues, and dependencies to keep projects on schedule., • Maintain clear documentation, roadmaps, and implementation plans for all digital initiatives. Cross-Functional Collaboration • Serve as the primary liaison between ecommerce, web development, design, content, merchandising, and external development partners., • Partner with the Ecommerce team to ensure strong governance, accurate reporting and clear communication across delivery steams., • Facilitate regular project meetings, sprint planning, and monthly/weekly service review sessions to drive consistent communication and accountability. Quality Assurance & Operational Excellence • Oversee testing, QA processes, and validation of all site releases to ensure accuracy, performance, and brand consistency., • Ensure integrations—such as payment gateways, fulfilment partners, customer service tools, analytics, and CRM systems., • Maintain high operational reliability by reviewing issues, troubleshooting platform problems, and coordinating swift resolutions., • Commercially aware, with a good understanding of contract management and profitability analysis. Stakeholder Communication • Provide clear, structured updates on project status, risks, and next steps to senior stakeholders., • Support business teams with training, documentation, and guidance on new tools and processes., • Translate business requirements into actionable technical briefs, ensuring clarity for all contributors (including a non-technical audience) Skills & Experience • Proven experience in service delivery management, or similar experience in project management., • In depth knowledge of IT infrastructure, networks, and emerging technologies, • Solid understanding of the Cloud, ecommerce platforms, digital transformation, development workflows, and integration processes., • Excellent communication skills and ability to translate technical concepts into business language and influence senior stakeholders., • Highly organised, detail-driven, and comfortable managing multiple projects simultaneously., • A passion for elevating the digital presence of a premium, heritage-driven brand. *Please note this role is based 4/5 days on-site

It is essential that all applicants have experience in a bank based in the UK within Banking Operations. Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our Client is looking for a Fluent Mandarin Banking Operations to join their small team on a permanent basis. This position is full time in office, 5 days per week. The successful candidate will be involved in clearing activities and reconciliation & regulatory reporting activities and other operational processes. Key areas of competence include maintaining high levels of customer service to both internal and external customers, focused and accurate transaction booking, processing and payments; completion of timely and accurate collateral calculations; timely confirmations and netting processes, valuations of securities and balance enquiries. Key Responsibilities (but not limited to): Responsible for transaction flows for treasury products including: FX/MM, Derivative, IRS, Securities, CD’S & bond transactions from Trade Capture, Instruction Routing, Settlement Management and Custodian reconciliations. Responsible for main booking, processing, settlement, confirmations and reconciliation tasks and project work for the Operations department, within Clearing, Loan Administration and Treasury activities. Confirmation matching, identifying differences and resolution by liaising with the business and external clients. Investigating and resolution of issues, e.g. non receipt of funds. Maintenance of static including SSI’s, security set up and rate fixes for both securities and derivative transactions. Ability to understand and generate the relevant Swift messages. Ability to complete and act as support and cover for the transaction reporting required under both MiFID II and EMIR. To support the production of daily, weekly and monthly management information. Ensure all applicable processes and procedures are adhered to and updated as and when required. Skills, Experience and Qualifications: Degree/Tertiary qualifications. 3 years’ experience in Treasury Operations role either in the UK or other global markets. Must be digitally competent on MS Office suite e.g., Excel, PowerPoint. Fluent Mandarin is desirable. For more information on this role please contact Barbara Houghton by sending your CV to and quoting ref 16965BH

Lift Repair Engineer\nSouth London\n\nRole Overview\nWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?\n\nOtis is growing and is looking for a maintenance mechanic for one of our entities located in Reading. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units.\n\nOn a typical day you will:\nCarry out 100% of the elevator maintenance and service visits of the units within your territory\nWork within your defined geographical area / territory, managing the portfolio of elevators within it\nRespond proactively and quickly to fix any breakdowns, aiming to achieve first time fix\nCarry out minor repairs to achieve continual operation\nLiaise directly with the customer while on site to build a good working relationship\n\nWhat you will need to be successful\nHold NVQ3 in Lifts maintenance\nHold a drivers license\nYou have good skills in electricity and electrical engineering\nYou are a committed professional, with safety as your priority\nYou are comfortable communicating to others\nYou are curious, adaptable, and you know how to work alone or in a team\nYou are comfortable using electronic and digital tools.\n\nWhat’s In it For Me / Benefits\nCompetitive salary package\nWe will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.\nYou will receive modern and high-quality work clothes, your own tools, an iPhone and a company van\nThe health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.\n\nApply today to join us and build what’s next

Job Title: GSE Technician\nLocation: Heathrow\nHours: 4on 4off – 6am to 6pm OR Monday to Friday 9am to 530pm\n\nAbout your new company:\n\nMy client, a market leading company who have been in business for over 35 years, are looking for a GSE Technician to join their team in Heathrow.\n\nKey Responsibilities for this GSE Technician role:\n\nCarry out repairs and maintenance on vehicles and plant equipment as instructed by the Workshop Supervisor.\nPerform inspections, brake tests, and smoke tests; report all defects to the Workshop Supervisor before starting repairs or booking parts.\nDiagnose faults and communicate required work and parts to the Workshop Supervisor prior to commencing repairs.\nAccurately complete job cards and inspection sheets, updating progress to the current point of repair, and submit them at the end of each shift.\nRecord all non-productive time on the appropriate job card for authorisation.\nNotify the Workshop Supervisor immediately of any additional work or parts required.\nPresent job cards to the stores team to enable parts supply, and ensure all booked parts are correctly recorded.\nReport any VOR (Vehicle Off Road) parts requirements without delay.\nLabel and store parts correctly (e.g. warranty items, exchange units) and ensure out-of-hours parts use is properly documented.\nNotify the Workshop Supervisor as soon as jobs are completed.\nQuarantine, label, and report defective tools or equipment immediately.\nSubmit accurate manual timesheets at the end of each shift.What the successful GSE Technician will need:\nExperience in vehicle maintenance and repair, preferably within an operational or logistics environment\nProven background in a customer-focused or service delivery role\nStrong mechanical knowledge and understanding of motor vehicle systems\nAnalytical and numerate with effective communication skills\nCustomer-focused with a service delivery mindset\nSolid understanding of Health & Safety regulationsIdeal qualifications for this position:\n\nLevel 3 Light Vehicle Maintenance and Repair qualification (essential)\nHGV licence (desirable)\nForklift licence (desirable)What is on offer:\n\n6% employer pension contribution\n3x salary Life Assurance\nPrivate Medical coverage for you and family\nEmployee Assistance Programme (EAP)How to Apply\n\nInterested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed)\n\nReference: INDMM

Job Title: Refrigeration Engineer\n\nLocation: x\n\nContract Type: Permanent\n\nWorking Hours: 40 Hours Per Week\n\nSalary: Up to £52,429 Total Salary Inclusive of LWA [depending on location] + Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time\n\nAn exciting opportunity has emerged for an experienced Refrigeration Engineer to join our company to work with one of our major UK supermarket clients.\n\nThe role will involve carrying out planned and reactive refrigeration maintenance across several retail stores, maintaining, and repairing a range of refrigeration equipment. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer.\n\nKey Responsibilities:\n\n * Carrying out PPM and reactive refrigeration maintenance across a number of sites.\n\n * Service and repair a range of CO2 refrigeration pack equipment.\n\n * Identify non-repairable faults in plant and machinery and promptly advise the Refrigeration Manager of findings, with recommendations regarding suitable replacement.\n\n * Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications.\n\nQualifications / Experience:\n\nEssential\n\n * SVQ/NVQ Level 3 within Refrigeration or Equivalent Qualification.\n\n * City and Guilds 2079-1 FGas Category 1.\n\nDesirable but not essential:\n\n * City and Guilds 7671 18th Edition.\n\n * City and Guilds Carbon Dioxide (CO2) Refrigeration System Services.\n\nThe ideal candidate:\n\n * Multiple years’ experience working with supermarket refrigeration systems.\n\n * Flexible to be part of the 24/7 on-call rota every 1:4 weeks.\n\n * Full driving license.\n\n * Experience using a PDA system.\n\n * Ability to read technical drawings.\n\n * Carried out PPM and reactive maintenance within a similar retail environment.\n\nWhat We Offer:\n\nAt City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:\n\n * 33 Days Holiday (Inc. Bank Holidays)\n\n * Private Pension\n\n * HealthShield Cashback Plan - Reclaim part of your dental/optical costs.\n\n * OneCity – Employee Discount Platform\n\n * Employee Value Awards up to the value of £250\n\n * Access to Costco Personal Membership Subscription\n\n * Mental and Physical Health Services (Wisdom, Thrive, SkinVision)\n\n * Electric Car Scheme (Criteria Applies)\n\n * First Bus Commuter Club – Discounted Bus Travel\n\n-\n\nRefrigeration Engineer - South London\n\nRefrigeration Engineer - London\n\nRefrigeration Engineer - South East

Logic360\nHGV / GSE Engineer – Aviation Sector\nLocation: Heathrow Airport (LHR)\nPosition: Full-Time | Permanent\nShift Pattern: 4 on / 4 off (2pm to 2am)\nSalary: Competitive Package on offer\n\nLogic 360 is working in partnership with a leading aviation services provider to recruit an experienced HGV / GSE Engineer to support operations at Heathrow Airport.\nThis is a hands-on, technical role within a fast-paced airside environment, offering long-term stability and the opportunity to work on specialist ground support equipment.\n\nThe Role\nYou will be responsible for the servicing, maintenance and repair of a wide range of ground support and heavy vehicle equipment, ensuring operational readiness and compliance within a safety-critical environment.\n\nKey duties include:\n\nCarrying out servicing, maintenance and repair of ground support equipment and heavy vehicles \nCompleting all job documentation accurately and to a high standard \nDelivering a professional and customer-focused service \nEnsuring full compliance with Health and Safety legislation and site procedures \nSupporting planned preventative maintenance (PPM) schedules \nDiagnosing mechanical and electrical faults efficiently \nWorking collaboratively with operational teams to maintain fleet availability \nAbout the Employer\nOur client is a well-established operator within the aviation sector, supporting airport operations through specialist equipment, engineering services, and fleet management solutions.\nWith a strong presence across major UK airports, they are recognised for maintaining high service standards, investing in modern equipment, and providing a stable, structured working environment for their engineering teams.\n\nWhat We’re Looking For\nWe are looking for experienced engineers who can operate confidently in a regulated, high-security environment:\n\nProven experience in HGV or heavy plant maintenance \nStrong mechanical and electrical diagnostic skills \nRelevant engineering qualification (e.g. City and Guilds or equivalent) \nHGV Class 1 Licence (desirable) \nAbility to provide a 5-year checkable work history (for airside clearance) \nWillingness to complete required compliance checks and airport training \nA proactive, reliable approach with strong attention to detail\nSalary and Benefits\n\nBasic Salary: £47,047.50 \nShift Allowance: £3,500 \nLondon Weighting: £500 \nBonus scheme \nPension contribution \nIncreasing annual leave entitlement with service \nLife assurance \nEmployee wellbeing support and benefits platform \nFull Airside Security Pass\nOn-site parking \n How to Apply: \nIf you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment done differently. \n\nRepresentation and Compliance\nLogic 360 Ltd is acting as an Employment Agency in relation to this vacancy.\n\nBy applying for this role, you consent to Logic 360 processing and storing your data in accordance with our privacy policy. Due to the nature of this role, successful candidates will be required to complete full compliance checks, including employment history verification and security clearance relevant to working within an airport environment.\n\n INDAUT

Start Your Career as a Trainee Field Service Engineer with Hotpoint\n\nAre you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! \nIf you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.\n\nAbout the Role \nAs a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. \nWhat you'll be doing:\n\nDriving your own Hotpoint van to customer appointments\nDiagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines\nProviding top-notch customer service\nManaging your tools and spare parts stock\nPromoting our trusted Hotpoint products \nYour Training Journey \nWe'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:\n\nWelcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info\nShadowing - Join an experienced engineer on the road to see the job in action\nPhase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough\nOn-the-Job Learning (6 - 9 months) - Build your skills with real customers\nPhase 2 Training (1 week) - Level up your knowledge learning another appliance\nWhat You'll Need \nWe're looking for people who are:\n\nPassionate about customer service\nInterested in electrics, mechanics, or hands-on problem-solving\nHold a full UK manual driving licence\nPhysically fit - able to move and lift appliances\nEligible to work in the UK\nNo previous field engineering experience is required - just a great attitude and a willingness to learn!\nWhat's In It for You?\n\nPay: £29,367.00 - £30,512.00 per year (daily rate equivalent via umbrella company)\nBonuses: Commission + overtime opportunities\nVehicle: Fully equipped company van + fuel card\nTime Off: 20 days holiday + bank holidays increasing to 25 days once permanent\nBenefits: Access to Perkbox (discounts, perks & treats)\nProgression: The chance to move into a permanent role within 12 months with even more rewards\nWhy Choose Hotpoint?\n\nLearn from the best with industry-leading training\nJoin a globally respected brand trusted by millions\nEnjoy a secure career path with opportunities to grow\nBe part of a team that values skill, effort, and dedication \nReady to Apply? \nThis is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.\n\nHit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona

New Sales Assistants are needed for this exciting new sales assistant opportunity. Our client is looking to expand their sales assistant team with enthusiastic new individuals who are looking to start their sales assistant careers. They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to represent widely known brands and also engage with customers as a sales assistant.\n\nIdeal Candidates will have:\n\n· Great Customer Service Skills\n\n· An Ability to perform in a team environment\n\n· Great Communication Skills\n\nBenefits for this role will:\n\n· Travel Opportunities – both national and internationally\n\n· One on One coaching\n\n· Fun social culture\n\nPLEASE NOTE WE CANNOT ACCEPT STUDENT VISA'S.\n\nIf you would like to start a career as a fundraising sales assistant , click the apply button, attach a copy of your CV and the recruitment team will be in touch with you.\n\nWithin this role you’ll enjoy the opportunity to earn on a commission only self employed basis meaning you have uncapped earnings potential. It is my client’s ongoing mission to support your personal development throughout this incredible opportunity with unbound potential. You will be getting the chance to speak to customers on a face to face events basis for non-profit clients.\n\nOur client supports and prides itself on developing successful applicants in all areas of the business and customer service, endorsing an entrepreneur mindset.\n\n* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Recycle Driver/Loader\n\nPermanent \n\nSouthall Lane Depot - UB2 5AG\n\n£39,474\n\nMon - Fri - 40 hour week - 6.30am - 3.30pm \n\nAbout Lampton Recycle\n\nLampton Recycle is part of Lampton Group and was established to provide, cost-effective and efficient, high-quality recycling and waste collection services for its customers. We successfully deliver waste and recycling collection services to 106,000 households across the London Borough of Hounslow. The service we deliver helps reduce the carbon impact of the company’s business activities, with this being achieved through investment in a modern, fuel-efficient fleet.\n\nWhy join Lampton Recycle?\n\nWe offer annual pay reviews and incremental pay increases\n21 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years\nFree gym membership\nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nAs a Recycling Collections Driver and Operative you will work as part of a small team and will be pivotal in the roadside collection of waste and recycling across the Borough of Hounslow. You will be collecting a variety of waste streams including dry recyclables, refuse, garden waste and food waste from residents and businesses. The recycle team take great pride in the work they do, taking full responsible for their allocated waste collection vehicle whilst ensuring that materials are carefully loaded into vehicles.\n\nKey Responsibilities:\n\nBe responsible for driving our waste collection vehicle\nEnsure that all allocated works are completed within the planned timescales and that all non-collections are reported using the in-cab system.\nCarefully load material into vehicles clearing all spillages made during operations.\nReturn all containers neatly to the curtilage of the property.\nTo assist the driver when manoeuvring the vehicle to ensure safety of your team and the public.\n\nAbout You\n\nWe are looking for someone who puts the customer at the forefront of everything they do. You will enjoy working outdoors in all weather, be flexible to changing tasks and previous experience working in manual handling roles. You will be a team player, able to communicate clearly and have a passion for providing excellent customer service. You will participate with energy as a member of the Lampton Recycle team, working collaboratively with peers and to support the development and growth of Lampton Services as a whole.\n\nEducation and Qualifications Required\n\nA current HGV2 driving licence\nDriver Qualification CPC Card.\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply

An experienced Transport Night Shift Manager is required to oversee and optimise night-time freight operations, ensuring efficiency, compliance, and excellent service delivery. The role involves leading a team, resolving operational issues, and driving continuous improvement within a fast-paced logistics environment.\n\nClient Details\n\nOur client is a leading player within the freight and logistics sector based in Hounslow, specialising in time-critical solutions for customers across multiple industries. With a strong reputation for operational excellence and customer service, they are seeking a highly motivated Transport Manager - Nights to join their dynamic team during a period of growth and innovation.\n\nDescription\n\nReporting directly to the Operations Manager, you will take full responsibility for managing the transport operation during the night shift. You will ensure that all transport activities are completed efficiently, safely, and in line with company standards and legal compliance.\n\nKey responsibilities will include:\n\nLeading, managing and developing a team of drivers and night operations staff.\nOverseeing the dispatching and routing of vehicles to meet service level agreements.\nEnsuring compliance with all transport legislation, health & safety policies, and operational procedures.\nProactively identifying and resolving any operational issues that arise during the night shift.\nMonitoring KPIs and implementing continuous improvement initiatives.\nActing as the key point of contact for any escalations during night operations.Profile\n\nThe ideal Transport Night Shift Manager candidate will have:\n\nProven experience in a transport management or supervisory role within a logistics/freight environment.\nStrong knowledge of transport legislation, driver hours, and compliance requirements.\nExcellent leadership and communication skills, with the ability to motivate teams in a fast-paced environment.\nA proactive, problem-solving mindset with a focus on delivering results.\nFlexibility to work permanent night shifts.\nCPC qualification (desirable but not essential).Job Offer\n\nOn offer for the successful Transport Night Shift Manager:\n\nBasic Salary - £50k\n\nOvertime Package\nPension scheme\nHoliday allowance 22 days (increment's)Days of work:\n\n4 on 4 off\n6pm to 6amLogistics Distribution and Supply Chain

Commercial Gas Engineer UK Wide £47,752.38 (salary including on call standby 1:4) Permanent My client is on the lookout for an experienced Commercial Gas Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Commercial Gas Engineer • Carrying out PPM and reactive maintenance across a number of sites., • Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's., • Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications., • Order spares to the laid-down procedures., • Identify non-repairable faults in plant and machinery and promptly advise the HVAC supervisor of findings, with recommendations regarding suitable replacement. Qualifications & Experience – Commercial Gas Engineer • SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification., • ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum. On Offer – Commercial Gas Engineer • £47,752.38 (salary including on call standby 1:4), • 25 days + 8 bank holidays, • Overtime, • Travel time after ½ hour each way, • Van, fuel card, tools, uniform, IT equipment provided For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website

On behalf of our client, we are hiring for a Software Engineer (Python). 📍 Relocation to London | 5 days/week in office | Visa sponsorship & relocation package offered The company is building the next generation of customer service through AI Agents. Their agents handle calls, respond to emails and WhatsApp messages, make bookings, process payments, and operate CRM systems in the same way a human would. Founded in June 2023, the company participated in the Y Combinator S23 batch. The founding team spent several months in San Francisco immersed in AI development. Since then, they have achieved ~30% month-on-month revenue growth while rapidly shipping new features. Most recently, they raised a $13M Series A to accelerate their expansion. They are developing AI voice agents designed to help trade businesses operate more efficiently, scale faster, and deliver improved customer experiences. As an early-stage engineer, the successful candidate will play a key role not only in building products, but also in shaping how the company evolves, interacts with customers, and scales. Who You Are • Customer-focused: You prioritise user needs, ask the right questions, and build solutions with impact in mind., • Action-oriented: You move quickly, experiment, and continuously learn., • Ownership mindset: You take responsibility for outcomes and proactively raise standards., • Ambitious and curious: You are excited by new ideas, technologies, and challenges., • Collaborative: You contribute to a positive team environment and support others., • Quality-driven: You care deeply about your work and strive for excellence. What You Bring • Strong software engineering fundamentals, with the ability to design, debug, and deliver reliable systems., • Proficiency in Python or TypeScript, or the ability to quickly learn new technologies., • Experience building and shipping AI-driven products end-to-end (startup, personal projects, open source, or enterprise)., • Comfort working across the stack (frontend, backend, and infrastructure)., • Ability to collaborate with both technical and non-technical stakeholders., • A demonstrated track record of initiative and ownership. Nice to Have • Experience in early-stage startups, particularly within AI, voice platforms, or event-driven systems., • Familiarity with modern cloud infrastructure (e.g., Kubernetes, serverless architectures, distributed systems)., • Strong customer empathy, whether through support, founding experience, or building user-centric products. Perks & Benefits • 💸 Competitive salary and equity, • 📚 Ongoing learning and development in AI, • ✈️ Team socials and annual offsites, • 🏥 Private healthcare

Financial Crime Business Analyst Initial 4-6 months £65-68k 6 month FTC 2 days on site - London emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seeking a highly skilled Financial Crime Business Analyst to drive analysis and change delivery across Financial Crime (FC) investigation workflows, with a focus on Financial Intelligence Unit (FIU) processes. This role covers end-to-end business analysis—from requirements elicitation and process design to UAT and production readiness—ensuring controls, MI/reporting, and policy-to-procedure alignment meet global regulatory expectations. Main Responsibilities Requirements & Analysis * Elicit, document, and maintain business, functional, and non-functional requirements (BRD/FRD/Use Cases) for FIU operations, case management, and investigation workflows. * Translate policy and regulatory changes (e.g., FATF, FCA/JMLSG, EU AMLDs) into actionable process specifications and control designs. * Define data requirements for investigations, including customer, transaction, KYC/CDD/EDD, screening hits, transaction monitoring alerts, and adverse media. * Map current-state FIU processes (intake, triage, investigation, escalation, SAR/STR submission) and design target-state workflows with clear SLAs, hand-offs, and audit trails. * Define control points, quality checks, QA sampling, and key risk indicators/KPIs (e.g., alert aging, false positive rates, time-to-close, SAR conversion). Stakeholder Management & Delivery * Partner with operational teams, compliance, and technology to ensure requirements are implemented effectively. * Support UAT, production readiness, and process adoption across FIU and wider Financial Crime operations. * Ensure MI/reporting and controls are aligned with policy, regulatory expectations, and operational excellence objectives. Key Requirements * Experience as a business analyst within Financial Crime environments. * Proficiency in requirements gathering, documentation, and process mapping. * Strong understanding of regulatory frameworks (FATF, FCA, EU AML). * Strong analytical and investigative skills with experience in case management and workflow design. * Proven ability to map processes and design efficient, compliant workflows. * Experience with regulatory reporting tools and AML transaction monitoring systems. * Background in financial services, banking, or compliance sectors.. Our People The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. We pride ourselves on; * Providing our people with a supportive culture, rooted in our values and driven by our purpose. * Promoting a culture of inclusion, collaboration, well-being, and learning and development. * Providing increased agility and flexibility within our hybrid working model * Investing in employees’ growth through ongoing training and development * Autonomy to take ownership of projects, making decisions and demonstrating individual expertise * Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as: * Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction * Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs * Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview We’re looking for an Divisional Director / Broker to join our Facultative reinurance team in London. How you'll make an impact • Lead the placement of large, complex risks throughout the Asia region., • Monitor progress towards targets and produce monthly reports highlighting corrective action where required., • Support the Leadership Team in developing, growing and delivering operational plans and revenue targets., • Cert CII, Dip CII qualification desirable along with a robust knowledge of general insurance products and services., • Consistent record of running concurrent work-flows, interpreting data, happy to act upon findings which contribute to improving efficiency., • Excellent interpersonal skills, proficient in presenting to any audience, with a strategic mindset and problem solving attitude., • Excellent customer service focus, keeping our clients and customers at the centre of your actions. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

NDT Level 2 Technician Romford Full time, permanent Salary: £30,000 - 35,000 per annum 23 days plus bank holidays (increasing after 5 years service) Healthcare employee contribution scheme Life Assurance (four times salary) Family Friendly working hours (some flexibility possible on start / finish times and shorter working day on Friday) Pension Scheme (Company Contribution 3%) Whirlpool Discount Scheme On-site parking Our client is seeking an experienced NDT Level 2 Technician to join their established aerospace manufacturing team. This role is critical to ensuring components meet stringent aerospace quality standards through non-destructive testing methods, primarily dye penetrant inspection. Key responsibilities • Perform dye penetrant inspection (FPI) on aerospace components in accordance with customer specifications, engineering drawings and relevant standards, • Conduct daily inspection equipment checks and calibrations to ensure accuracy and compliance, • Interpret and work to customer orders, engin...

Commercial Gas Engineer (HVAC) Brentford, Romford, Epping £53,004.76 (salary including on call standby 1:4 and 11% LWA) Permanent My client is on the lookout for an experienced Commercial Gas Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Commercial Gas Engineer Carrying out PPM and reactive maintenance across a number of sites. Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's. Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications. Order spares to the laid-down procedures. Identify non-repairable faults in plant and machinery and promptly advise the HVAC supervisor of findings, with recommendations regarding suitable replacement. Qualifications & Experience – Commercial Gas Engineer SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification. ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum...

Job Type: Part-Time. Starting Salary: £37108 - £40166 per annum plus benefits To find out more about the job please click the ‘apply for job’ button to be taken to Imperial job site About the role As our Engagement Administrator, you'll play a key part in bringing Imperial's approach to Engagement to life and helping us deliver a great employee experience. You will support the smooth running of our engagement and recognition activities, from staff surveys to awards ceremonies, while helping colleagues feel informed, connected and valued. This is a varied, people‑centered role at the heart of the Employee Experience & Culture team, ideal for someone who enjoys organising, communicating and making things happen. What you would be doing In this role, you will: * Support the delivery of engagement, recognition and staff‑experience activities, including events, communications and digital content. * Coordinate key administrative processes such as inbox triage, diary support, budget updates, purchase orders and event logistics. * Help run Imperial's formal recognition Programmes-managing invitations, RSVPs, guest lists and on‑the‑day support for ceremonies and celebrations. * Work closely with colleagues across HR, Communications, Events and other professional services to keep projects on track and information flowing smoothly. * Support the staff survey and follow‑up action planning to ensure feedback leads to meaningful improvements. * Keep our engagement and recognition webpages and communications up to date, clear and engaging. What we are looking for We're looking for someone who: * Enjoys working with people and building positive relationships across teams and levels. * Has excellent organisational skills and can manage multiple deadlines with accuracy and care. * Brings strong written and verbal communication skills, with confidence in creating clear, engaging content. * Is proactive, reliable and comfortable working in a fast‑paced environment with changing priorities. * Has experience providing high‑quality administrative support and delivering great customer service. * Is confident using Microsoft Office and able to learn new systems quickly. * Brings an inclusive mindset and a genuine interest in staff experience, engagement and culture. (Full essential and desirable criteria can be found in the job description.) What we can offer you Imperial offer a range of staff benefits, including generous annual leave, family leave and additional closure days. As part of our Total Remuneration Package, you receive a range of financial and non-financial benefits as a member of staff. These include exclusive loans and money-saving offers, as well as a variety of non-financial benefits such as wellbeing support, development opportunities and staff networks. For an overview of everything available to you as part of your total remuneration package, explore our comprehensive Employee Benefits Booklet. Benefits | Administration and support services | Imperial College London Further information This is a 0.8 FTE, Fixed Term Contract until July 2027 position based at White City with access to Imperial's hybrid‑working approach and occasionally working at South Kensington Campus for Events. You'll be joining a collaborative, friendly and purpose‑driven team within the Talent & Culture function, working closely with colleagues who are passionate about creating a positive staff experience.

Principal Engineer - Software Assurance £65.98 p/hr - Inside IR35 12 months Defence 1-2 days a month on site, Coventry, Barrow, Frimley or Weymouth Our complex platforms are increasingly driven by Software, assuring the quality of this and the proper integration is critical to our success. Software assurance is the ongoing process to ensure that software products meet and comply with software engineering, quality and safety standards. It is a systems engineering activity that that supports the achievement of functional and multiple non-functional requirements and is applicable to the whole engineering lifecycle from concept design to in service support. This is a growing role within our business and industry with significant potential for development and further growth. We expect the candidate to quickly develop an understanding of the development, use and control of software in our complex and unique application. Being actively involved in the decision making and problem resolution for some of the most critical aspects of our design. This opportunity offers a uniquely broad view of the programme, business and customer organisations which offers significant development both technically and personally. Working in the deployed Program software assurance team you will work with system designers and our suppliers to ensure the quality and reliability of the delivered products. You will ensure that the boat's safety and functional requirements are met and that risk is identified and managed. This responsibility breaks down into the following tasks. • Work with our customer to agree an acceptable approach to risk, • Plan and carry out software assurance activities including reviews of plans, processes, witnessing testing, inspections and auditing, • Review software plans, documentation and software aspects of system level plans and documents to provide timely and meaningful feedback, • Engaging with system designers, other engineering disciplines and software developers to in the design process to ensure that software meets requirements, • Document the level of risk, provide evidence and reporting for senior management, • Work with a range of stakeholders at all levels to resolve non-conformances and programme risks. Requirements and skills Experience Essential • There are large number of software types and includes programmable electronics. Detailed knowledge of all types is not required, but a good understanding of the principals of the software lifecycle and the application to other types of software is critical to the role., • Understanding of Systems engineering lifecycle and how this relates to software, • Experience of Software Assurance Methods and processes, including audit and review., • Understanding of the application of software engineering, security, quality and safety standards, • Problem Solving: The analysis and resolution of problems., • Writing of clear and concise reports with clear recommendations. Typically with software assurance there are no completely right answers. Often it deals with opinions. So it is critical to be able to clearly describe problems, its analysis and link it to recommendations., • Stakeholder management

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

About CleverChain CleverChain is a growth-stage RegTech company, an award-winning KYB platform recognised by Chartis Research for Best Know Your Business (KYB) and by Datos Insights for Best KYC/KYB Innovation. Our cloud-based platform automates compliance processes, streamlining customer onboarding and risk monitoring for financial institutions, fintechs, payment providers, and any organisation that needs to verify and manage their customers. We're at a pivotal moment of growth and looking to make critical hires that help us get there Role Overview We've recently built a new platform from the ground up, a multi-tenant, multi-region distributed microservices platform that serves as the foundation for all of our products. The platform was purpose-built to remove engineering as the bottleneck in product development: it provides a workflow and agent execution engine, a provider framework, and a tooling layer that allows our product teams to ship new agents, workflows, and products in days or weeks, not months. Because of this, the core engineering focus isn't building individual product features on repeat. It's building and maintaining the engine itself, extending its capabilities, expanding its toolsets, and ensuring the platform gives product teams and customers the flexibility they need to build on top of it without waiting for engineering cycles. We're looking for a Principal Software Engineer to join as one of the first hires on this platform. You'll work across the full backend, from database schema design and API implementation through to workflow orchestration, AI integrations, and infrastructure. This isn't maintenance work. It's building. The platform has genuine depth: multi-region deployments with data residency compliance, a durable workflow execution engine, autonomous AI agents, and a 3-tier database architecture with physical tenant isolation. You'll encounter hard problems regularly, and you'll have the room to solve them properly. Critically, this is a high-traffic, low-latency, high-availability platform. We're building toward handling millions of requests per day across multiple regions, and non-functional requirements such as scalability, data storage optimisation, latency, availability, cost optimisation are first-class concerns, not afterthoughts. Every feature you build needs to be designed with these considerations from the start. We service global financial institutions and are subject to some of the strictest regulatory requirements around data residency, data transfer, and information security. Security isn't bolted on, it's a foundational layer. Data isolation, encryption in transit and at rest, GDPR compliance, and jurisdictional data storage and processing are built into the architecture from the ground up, and you'll be expected to maintain and extend that standard in everything you build. What You'll Do • Build and extend the platform engine — new workflow node types, control flow improvements, human-in-the-loop infrastructure, provider capabilities, and tooling that product teams consume, • Design for scale and performance — optimise data storage patterns, manage connection pooling across a large number of tenant databases, reduce latency in high concurrency multi-tier data access and in workflow / agent orchestration, and ensure the platform handles high throughput without degradation, • Build event-driven integrations — services that subscribe to workflow and agent completion events and trigger downstream actions, extending the platform's reactive capabilities, • Integrate AI/LLM capabilities — Multi modal, tool calling / MCP, semantic routing, provider management, agent orchestration including A2A, token and cost tracking, streaming patterns, • Uphold security and compliance standards — tenant data isolation, encryption, access control patterns, credential management, and audit logging in a regulated financial services context, • Work across the data layer — schema evolution across multiple database tiers, migration tooling, tenant provisioning, query optimisation, and caching strategies, • Contribute to infrastructure — Terraform modules, Docker builds, CI/CD pipelines, deployment automation, monitoring and observability, • Maintain platform quality — comprehensive testing, strict TypeScript, shared library architecture, structured error handling, performance benchmarking Who You Are • End-to-end owner — you take problems from understanding through to deployment and monitoring. You don't wait to be told what to do next, • Platform thinker — you understand the difference between building a feature and building a capability. You design with product teams and customers in mind, • Performance-minded — you instinctively consider how things behave under load. It's part of how you think, not a box you tick before release, • Security-conscious — you treat security as a responsibility, not a checklist. You care about getting it right because the data matters, • Strong communicator — remote work demands clear writing. You're effective in PRs, documentation, and async conversations, • Pragmatic about quality — you care about code quality as a tool for moving faster, not as an abstract ideal. You write tests because they help, not because someone told you to, • Collaborative and open — you bring strong ideas to the table and you're happy to debate them, but you're equally comfortable being convinced otherwise Skills & Experience Must Have • Strong TypeScript / Node.js — you write strict, type-safe code and are comfortable with generics, decorators, and advanced patterns, • Backend framework experience — Express, NestJS, Fastify or similar structured MVC or modular frameworks with dependency injection, middleware, and guard patterns, • Relational database proficiency — schema design, migrations, indexing, query optimisation, transactions, and connection management at scale, • Containerisation — building, running, and debugging containerised services in local and production environments, • API design — RESTful services with proper authentication, authorisation, pagination, error handling, and rate limiting, • Performance and scalability — you've built systems that handle significant traffic. Caching strategies, connection pooling, query optimisation, and low-latency design are second nature, • Security fundamentals — encryption, secrets management, data access boundaries, audit logging. Experience in regulated industries is a strong plus, • Distributed systems experience — services communicating across network boundaries, consistency trade-offs, multi-region deployment challenges, • Durable workflow / orchestration engines — experience with systems that guarantee execution completion across failures and long-running processes (e.g .DBOS, Restate). Experience with Temporal is a strong plus., • Infrastructure-as-code — managing infrastructure declaratively with version-controlled tooling, • Testing — unit and integration testing, mocking strategies, high coverage targets, • CI/CD and Git — automated pipelines, branching strategies, PR-based workflows, • Event-driven patterns — pub/sub, message queues, event subscriptions, async processing, • Cloud infrastructure — deploying and managing services, databases, caching layers, and storage on a major cloud provider, • Multi-tenant architecture — database-per-tenant patterns, tenant isolation, data residency compliance, • AI/LLM integration — working with LLM provider APIs, function/tool calling, agent patterns, prompt engineering, • ORM tooling — type-safe database access with migration management, • Monorepo management — build orchestration, affected detection, shared library architecture Nice to Have • NoSQL databases — single-table design patterns, global replication, • RegTech, FinTech, or compliance domain experience, • Enterprise authentication providers — SSO, OIDC, SAML, directory sync, JWKS validation, • Real-time streaming — server-push patterns for live data delivery, • Workflow graph interpretation — topological sorting, branching logic, loop execution, • DSL Based Workflow Orchestration - Working with YAML/JSON-based domain-specific language allows the definition of workflows declaratively. What We Offer • Shape Our Future, Together: You'll be one of the earliest engineering hires. You'll have a direct hand in shaping not just the product, but how we build software and what kind of engineering team we become., • Build the Engine, Not the Features: Your work empowers product teams and customers to move fast. You're building capabilities and tooling, not grinding through feature tickets. It's platform engineering with real leverage., • Technical Depth: Multi-region infrastructure, durable workflow execution, AI agent orchestration, and a data architecture with real complexity. The problems here are interesting and the codebase is well-structured., • Flexible Hours: We have core hours for alignment, but we trust you to manage your time. Get the work done, pick the schedule that works for you., • Unlimited PTO: Take what you need to stay sharp and healthy. We trust you., • Direct Impact: In a small team, your work ships and matters immediately. You'll see the results of your contributions every day., • A Culture of Trust and Collaboration: Kanban-style workflow with minimal ceremony transitioning to full Agile / Scrum as we scale our team. Open and frequent communication, mutual respect, and a shared commitment to building something that matters. How to Apply Click apply and attach your CV. If you have a GitHub profile, side project, or writing that shows how you think about software, include it in your CV as we'd love to hear about it, but it's not required. Our process is a conversation about your experience, a practical technical discussion about real problems, and a short take-home exercise that reflects the kind of work you'd actually do here.

The Lampery - Seething Lane, London (Central), EC3N 4AX Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Bartender in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts As a Bartender, you will contribute to achieving profitability and quality goals. This role is focused on, but not limited to, the hotel bar where you will be responsible for the setup, service and the closedown of the bar department. You will also be responsible for the service of both food and drinks to guests.You will be multiskilled across the Food & Beverage department and closely work with the Food and Beverage Assistants in making sure there is a smooth delivery of service to all guests, following Apex standards. You will have a passion for drinks, and enjoy creating unique, storytelling cocktails which create memories our guests will love. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will: • Prepare and serve alcoholic and non-alcoholic drinks consistent with Apex drink recipes., • Prepare coffee if need be to our guests and table service., • Set bar according to Apex standards., • Record drink orders promptly and accurately after receipt., • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas., • Receive and serve food orders to guests seated at the bar., • Report all equipment problems and bar maintenance issues to your manager., • Assist the restocking and replenishment of inventory and supplies., • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you,click apply. we look forward to hearing from you!

Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting • Prepare and reconcile annual service charge budgets and actuals., • Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985)., • Manage and report on reserve funds, ensuring correct contributions and balances., • Monitor expenditure, compare against budgets, and post adjustments as needed., • Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales., • Lead on the rent increase process, ensuring accurate calculations and communications., • Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency., • Liaise with SNG to ensure the bank balance is topped up with the correct amounts., • Reconcile the individual leaseholder accounts and produce and send out yearly financial statements, • Handle leaseholder and tenant queries on service charge estimates, statements, and variances., • Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments., • Support internal and external audits, tribunals, and court proceedings with required financial data., • Ensure compliance with relevant legislation and obtain dispensation where necessary., • Review lease agreements to ensure all service charge elements are captured., • Identify non-collectable charges and prepare write-off documentation as required., • Arrange and attend leaseholder service charge meetings and community events., • Provide input to legal and tribunal cases as required. Experience, Qualifications & Skills: • Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience., • Possession of or working towards a recognised accounting qualification is desirable., • Experience in Service Charge accounting and general leasehold management preferable within housing or property sector., • Experience of creating performance reports and implementing service improvements is desirable., • Experience of working in social housing or local authority is desirable., • Knowledge of leases and understanding of the issues of leasehold management., • Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook., • Excellent interpersonal skills to support work with customers across a range of circumstances., • Strong verbal communication skills and the ability to adapt this approach for different audiences., • Excellent analytical skills to identify a range of issues from information gathered., • Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility., • Excellent numerical skills to calculate estimated and actual service charges., • Demonstrable knowledge of Section 20 and other leasehold legislation., • Ability to manage difficult conversation, • Able to manage and prioritise demanding workload, • Meet deadline and KPIs, • Calm and professional, • Self-motivated and personal with a 'can do' approach, • Seeks opportunities for improvements Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.

Airfreight Manager – Heathrow Salary C: £60K - £70k (Neg) plus Benefits Job Description & Role The Airfreight Manager is responsible for designing, implementing, and optimising the Group’s global airfreight network strategy. The role will ensure strategic network designing, cost-effective airline procurement, optimal route-to-market selection, maximum utilisation of protected capacity, and strong commercial positioning across all key trade lanes, and establishing global relationships with key airline and consolidation partners. This position is both strategic and operational, combining network design, airline relationship management, commercial negotiation, and day-to-day tactical decision-making. Your general tasks include: Network Strategy & Development • Create and continuously optimise the Group’s global airfreight network., • Identify the most efficient and commercially viable airline port pairs across key trade lanes., • Develop route air freight linehaul strategies aligned with customer demand, net achieved yield targets, and service commitments., • Control airline products and determine approved port pair options., • Evaluate airline performance (net achieved cost, service reliability, capacity, claims ratio)., • Maintain preferred carrier programmes and global incentives, • Negotiate and manage BSA agreements and non-BSA capacity contracts, • Ensure contractual compliance and service delivery against agreed KPIs., • Monitor market rate fluctuations and adjust agreements accordingly., • Maintain strong strategic relationships with key airline partners. Capacity & ULD Management • Manage utilisation of purchased airfreight capacity to ensure maximum load factors., • Oversee ULD (Unit Load Device)allocation, rotation, and reconciliation., • Improve Net Achieved Rate (NAR) through proactive planning of densities, • Make daily routing and airline allocation decisions based on:, • Cost, • Service level requirements, • Transit times, • Capacity availability, • Margin protection, • Provide escalation support for operational challenges affecting airfreight performance., • Lead commercial negotiations with airlines and strategic partners., • Secure competitive rates to maintain and improve gross margin., • Support pricing teams with airline cost intelligence., • Contribute to tender responses and major commercial bids., • Drive profitability through cost control and strategic capacity management, • Maintain a good sense of seasonality and understanding of competitor strategies Success Measures • Improve NAR across key airfreight trade lanes., • Achieve targeted load factor utilisation on bulk agreements., • Reduce cost per kilo through strategic procurement., • Maintain high on-time performance across selected carriers., • Establish and maintain a structured airline performance scorecard. Requirements • Proven airfreight leadership experience within logistics or freight forwarding, • Strong airline negotiation and BSA management background, • Deep understanding of global trade lanes and cargo routing, • Commercially astute, decisive, and data-driven, • Strong stakeholder and relationship management capability, • Existing airline industry relationships., • Experience designing multi-country airfreight networks., • Exposure to both express and general cargo operations., • Familiarity with cargo management systems and yield optimisation tools., • Experience working within a global logistics network. Apply Vicky

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. Youll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery Lead the safe delivery of lift maintenance and repair services across the region Ensure service delivery meets contractual commitments and customer expectations Drive operational efficiency through planning, scheduling and resource allocation Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership Take full responsibility for regional P&L performance Deliver revenue, margin, profitability and cash targets Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management Build strong relationships with key customers, consultants and stakeholders Act as escalation point for operational and service-related issues Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development Lead, coach and develop Service Delivery Managers, Repair Managers and engineers Build and maintain a high-performing, accountable culture Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance Maintain the highest EH&S standards across all operations Ensure compliance with regulations, industry standards and company policies Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have Proven experience in a senior operational leadership role Strong track record of improving operational performance and profitability Experience managing P&L and delivering commercial targets Ability to build relationships with major clients and senior stakeholders Experience leading and developing high-performing teams Strong organisational skills with high levels of ownership and accountability Excellent communication skills across technical and non-technical audiences Confidence handling escalations and complex operational challenges Commercial awareness with the ability to identify growth opportunities Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values Open-minded and inquisitive embraces continuous improvement Extreme ownership takes accountability for results and solutions Customer centric prioritises long-term relationships and service excellence Honesty and integrity acts with transparency and professionalism Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits Pension Aviva Car allowance Holiday 25 days plus bank holidays Employee Assistance Programme Death in Service 3 x Salary Employee Referral Scheme Discounts Platform Enhanced family policies Why Join Liftec Express? Senior leadership role with full operational and commercial ownership Opportunity to lead a key region within a growing PE-backed business Strong focus on operational excellence, safety and customer satisfaction Influence business transformation and performance improvement Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Department: FinanceReports to: Accountant (Property Budgets & Customer)Location: Marylebone, LondonThe Howard de Walden Estate (HdWE) is one of London’s largest and most prestigious estates, comprising over 800 properties across 95 acres of Marylebone. The Company owns, manages and leases its buildings to a diverse customer base across five sectors: healthcare, office, residential, retail and education. The property portfolio is managed through an in‑house team with a strong focus on long‑term stewardship, operational excellence and continuous improvement.The Company is embarking on a business-wide modernisation programme, to revitalise ways of working, data, systems and processes. Project Elevate has been initiated to replace the current Property Management and Accounting system (MRI Platform X), in place for nearly three decades.The programme will deliver a unified, scalable and supportable SaaS platform covering finance, property management, procurement, project accounting and reporting. It is a strategically important initiative that will fundamentally change how the organisation operates and how colleagues interact with core systems.Project Elevate is a multi‑year transformation programme to implement Microsoft Dynamics 365 Finance & Supply Chain Management as the organisation’s core ERP platform, integrated with existing Microsoft Dynamics 365 Customer Engagement and M-Files Document Management applications. The project will also incorporate specialist Independent Software Vendor (ISV) solutions, including Yavica’s FlexProperty and SignUp’s ExFlow products. This role is specifically concerned with Phase One of Project Elevate, which is expected to last around 12 months starting April 2026, with a target go‑live of April 2027.This role is a share-responsibility position, alongside the existing Service Charge Accountant. You will jointly be Subject Matter Experts on service charge governance and financial transactions for Project Elevate, and will provide advice, validation and assurance on end‑to‑end service charge requirements and future‑state design. The aim is to ensure that service charge processes, controls, reporting and data structures are robust, compliant and workable in practice.The role will be involved in both day-to-day Service Charge activities in our existing ERP system, as well as contributing to Project Elevate by supporting requirements gathering, process design, data transformation and readiness activities for service charging arrangements across the entire portfolio.HdWE requires an ERP solution to manage the full lifecycle of service charges across its estate: from schedule set‑up at unit level; lease variations affecting recovery; apportionments, floors and caps; on‑account charging based on budgets; expense capture and coding; balancing statement preparation and review; issuance to occupiers/leaseholders; and posting of charges/credits to customer accounts.The estate includes both residential and commercial buildings, including mixed‑use properties where residential leaseholders and commercial occupiers exist within the same building. The service charge model, disclosures, statutory processes and reporting therefore need to support both residential and commercial regimes, and accommodate split schedules and apportionments within a single asset.The role will also act as a key bridge to the technical project delivery team. The role is not a technical systems configuration role; it exists to help the business successfully adopt the new platform through process standardisation, data improvement and user readiness.A key requirement of this role is to champion the programme principle of “adopt, not adapt” — adopting standard solution capability and best practice wherever possible to protect ease of use, upgrade pathways and long‑term sustainability. Customisation should be treated as the exception and only pursued where absolutely necessary, as a critical business differentiator. • Lead requirements definition for service charge set‑up, budgeting, on‑account demands, expense capture, apportionment, caps/floors, & year‑end reconciliation (balancing statements & postings)., • Translate lease provisions and service charge regimes into clear system requirements, controls and data models (including audit trails and evidencing)., • Define and validate service charge reporting outputs needed by Finance, Property Management and Asset Management for decision‑making and tenant/leaseholder communications., • Support standardisation of coding and allocation approaches to improve consistency and management information quality across the portfolio., • Support standardisation of accrual reporting basis for service charge accounts., • Apply knowledge of relevant professional standards and guidance for service charges in commercial and/or residential contexts, to inform design decisions., • Ensure the future design supports both residential and commercial service charge regimes, including mixed‑use buildings with distinct schedules, differing consultation/disclosure expectations, and clear, defensible apportionment methods., • Apply knowledge of relevant UK service charge legislation and statutory processes (e.g., consultation requirements for qualifying works/long-term agreements, and information/disclosure expectations for service charge statements) to inform system requirements and controls., • Ensure future processes support appropriate transparency, timeliness, and dispute‑reduction measures through clear documentation, tenant/leaseholder information and consistent reporting., • Advise on how independent review / audit requirements (where required by lease or policy) should be supported by data, controls and reporting packs., • Define the minimum viable service charge data model for go‑live (properties/units, schedules, cost categories, apportionments, caps/floors, reserve/sinking funds where applicable)., • Support data cleansing and validation activities to ensure balances, budgets and apportionments are accurate and fit for migration., • Work with stakeholders to ensure service charge expenditure coding and workflow approvals are aligned to the budget structures and recoverability rules., • Support integration and reporting needs (e.g., ensuring data can be extracted for audit/review and management reporting, and that document evidencing can be linked where required)., • Support planning and execution of User Acceptance Testing (UAT) for service charge scenarios, including test data set‑up, reconciliation checks and defect triage., • Review and sign‑off service charge process designs and key outputs as part of go‑live readiness., • Support training content and ‘how we do service charges’ guidance for Finance and operational colleagues, including practical examples and controls., • Support decision‑making by helping stakeholders distinguish between essential requirements / true differentiators and preferences rooted in historic ways of working that should be addressed through process change, data improvements, or training., • Where deviation from standard is proposed, ensure the rationale is evidence‑based and aligned to long‑term maintainability., • Support review, cleansing and standardisation of datasets (properties, units, leases, occupiers/customers, service charge and planned works data), recognising that improved data quality underpins a successful go‑live., • Participate in data validation exercises and help confirm data definitions and reporting outputs relevant to commercial property and asset management., • Support testing and readiness activities and provide practical support to colleagues through training, UAT preparation and early life support as needed., • Provide hypercare for service charge processes, ensuring issues are resolved quickly and controls are maintained, • Service Charge Accountant (in-situ SME), • Finance leadership and core Finance team (GL, AP/AR, reporting), • Commercial Property Management and Residential Property Management teams, • Asset Management team (budgeting, planned works, recoverability considerations), • Facilities Management (planned maintenance/PPM and service charge recoverability inputs,, • Reporting accountants (as required for service charge accounts), • Director of Operations, Business Analysts, IT Project Manager (internal support stakeholders), • External System and Change Management partners (Avanade & Yavica), • Demonstrable experience in service charge accounting in a UK property context (commercial, residential, mixed‑use), including annual budgets, year‑end reconciliations & stakeholder queries., • Experience working across both residential and commercial service charge regimes (or a mixed‑use portfolio), including understanding how differences in lease structures, statutory processes and reporting expectations affect budgets, demands and year‑end statements., • Strong working knowledge of how service charge costs are captured, allocated, and reconciled (accruals, prepayments, journals, balancing charges/credits, & funds statements where applicable)., • Ability to interpret leases/tenancy documentation to determine service charge recoverability, caps/floors, apportionments and disclosure requirements., • Experience partnering with property and facilities teams to improve coding discipline and ensure expenditure is accurately captured against budgets., • Advanced Excel skills and confidence working with large datasets and reconciliations; able to explain variances clearly to non-finance colleagues., • Strong analytical and problem‑solving skills, with the ability to think laterally., • Excellent stakeholder engagement skills, including management and communication skills, with the ability to work effectively with colleagues across multiple business functions., • Professional accounting qualification - qualified, part-qualified or qualified by experience.Knowledge of professional standards and technical releases relevant to service charge reporting (commercial and/or residential), and experience preparing audit/review packs., • Experience with property management accounting systems (e.g., MRI or similar) and supporting ERP or finance transformation projects., • Experience of VAT considerations within service charges & VAT position reconciliations., • Experience supporting service charge aspects of acquisitions/disposals (handover packs, balancing statements, and true-up processes)., • Exposure to change programmes, systems replacement, structured process improvement, or data transformation work., • Familiarity with structured testing / readiness concepts (e.g., SIT/UAT, cutover, hypercare), even if not previously owned as a specialist., • Interest in emerging technologies, including artificial intelligence, autonomous agents, and automation., • Highly detail-oriented with a strong control mindset and commitment to accuracy., • Pragmatic and improvement-focused, able to simplify and standardise processes (‘adopt, not adapt’) while maintaining compliance., • Comfortable working in an environment with mixed change maturity levels., • Able to balance assurance with delivery pragmatism. while remaining constructive and business‑focused., • Collaborative, curious and proactive, with interest in learning and continuous improvement. This role description reflects the current requirements of the position. As Project Elevate progresses, responsibilities may evolve to reflect the needs of the business., • 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure., • Private medical insurance with Bupa., • Defined contribution pension scheme with 12.5% employer contributions., • Life assurance at 7x salary., • Group income protection scheme., • Interest free season ticket loan., • Employee Assistance Programme (EAP) and wellbeing app “ ”., • Cycle to work scheme., • Onsite gym with 7 weekly classes and 2 Wattbikes., • Regular staff socials and an annual company away day., • Free fruit and breakfast cereals., • Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period)., • Hybrid working arrangements -minimum of 155 days in the office per year with minimum of 2 days (not fixed) per week in the office.

Change Strategy & Planning Lead, Operations Excellence Location: London Type: Permanent About the Role The Strategy & Planning Lead plays a critical role in shaping and driving the strategic agenda of the Operations Excellence function within a well known insurance company. Reporting into the Head of Operations Excellence, there will be a strong focus on developing value propositions that can transition into formal programmes of work, conducting internal strategic assessments on organisational objectives and external analysis of peers and how the business can compete to become a top‑quartile organisation. This role will also help shape service models for the Operations organisation, developing future‑state personas to support the policy lifecycle and driving implementation of those models through strategic programmes. The role combines strategic foresight with execution discipline, ensuring business priorities align with organisational objectives and deliver measurable outcomes across operations. Key Responsibilities Strategic Planning & Alignment • Partner with the Head of Operations Excellence to shape the operating model and roadmap for the Operations Excellence function, its capabilities and value proposition, • Develop operating and service model designs to enable efficient operations with a focus on quality of service, automation, and scale, • Develop materials, including strategic playbooks, to articulate the value of key Operations Excellence initiatives and secure stakeholder buy‑in, • Apply planning and analysis skills to effectively solve complex business issues, • Develop knowledge of developments and advancements inside and outside the insurance industry and translate these into relevant recommendations, • Partner with Operations leadership to assess and align initiatives with overall strategic goals, • Design and implement common frameworks to embed across the organisation, • Support process optimisation, standardisation, and automation initiatives across Operations, • Champion continuous improvement and data‑driven methodologies (Lean, Six Sigma, Kaizen) to enhance efficiency and customer experience, • Establish, monitor, and assess KPIs, KRIs, and dashboards to translate performance into insight and action, • Conduct periodic business reviews, highlighting achievements, challenges, and corrective actions, • Act as an advisor to the Head of Operations Excellence and Operations stakeholders on strategic initiatives and transformation efforts, • Engage and influence cross‑functional teams, building strong partnerships with underwriting, claims, IT, finance, and risk, • Monitor insurance industry trends, regulatory changes, and competitive activity, • Provide insight and recommendations to support long‑term success Experience & Skills • Experience in strategic planning, operating model design, consulting, or change delivery is highly desirable, • Excellent verbal and written communication skills with the ability to engage effectively with senior stakeholders, • Strong team player with the ability to build and maintain cross‑functional relationships, • Ability to analyse and solve complex business problems, • Capability to articulate complex issues and solutions in a clear and logical manner, • Experience owning initiatives from planning through to delivery, • Comfortable working in a fast‑changing environment with incomplete information About the Company The organisation is a well known insurance company with a strong market reputation and global presence. It is committed to putting people first and fostering an inclusive environment that supports career development, diversity, equity, and continuous improvement. The Operations Excellence function plays a key role in driving efficiency, innovation, and strategic delivery across the business.

Job Description Location: Hybrid working with 2-3 days per week in United Utilities Lingley Mere office. Site visits as required. Permanent full-time(40 hours) Competitive salary plus benefits We are seeking Electrical Engineers with extensive experience and understanding of sewage treatment processes and the equipment/system requirements. What this role requires: Ability to generate innovative and/or technically differentiated solutions to problems, to deliver added value for clients. Extensive experience and expertise in the production of Electrical, Instrumentation, Control and Automation (EICA) design deliverables. Ability to manage a CAD resource to produce engineering drawings. Ability to manage and mentor junior engineers including training and development. Line management responsibilities. Ability to foster and develop positive relationships through support of business partners and key clients. Extensive experience in feasibility, outline, and detailed design. • Extensive experience proposal fee / hours estimation for design schemes. Extensive experience conducting technical reviews. Commercial and contractual awareness. Desire to understand and promote the Company purpose, vision, values, and culture. Working knowledge of Microsoft (Office) 365 packages. An industry applicable BEng, BSc, or equivalent in an electrical discipline. Chartered Engineer or working towards this. Relevant experience will also be considered. Personal qualities: The engineering services we offer to our clients require us to be able to deliver in an agile way. The following are therefore examples of the type of skills and qualities we need you to have or be working towards: Recognition that satisfying the customer is the key to achieving other objectives, and that customers include everyone receiving benefits from our processes, whether end-users or other departments within the company. Ability to work remotely whilst successfully achieving deliverable-based outcomes through a virtual team. Ability to prioritise a varied workload and demonstrate good time management to comply with deadlines. Organised, structured and professional, with a passion for excellence. Encouraging and motivating those around you to work to your own high standards of quality and compliance. Desire for continual learning and drive to improve those around you by sharing information, lessons learnt and best practice. Being driven to push yourself and work outside of your comfort zone when the need arises with a "can do" attitude, willingness to work through problems and make decisions. Ability to build and maintain strong relationships with colleagues and clients. Good interpersonal, verbal, and written communication skills. Trustworthy and ethical approach, exercising discretion where required. An industry applicable BEng, BSc, or equivalent in electrical engineering. Chartered Engineer or working towards this. Relevant experience will also be considered. Examples of work types Site surveys and assessments of the capacity of the plant to meet future demands. Feasibility, outline, and detailed electrical design, including P&IDs, instrument schedule, load schedules, load assessments, MCC specifications, cable calculations, system architectures, user requirement specifications, cable calculations, fault studies, block cable diagrams, single line diagrams, earthing diagrams, I/O schedules, loop diagrams, SCADA and telemetry design and lightning assessments. Technical report writing at all stages of the project lifecycle. Production of general arrangement drawings and detail electrical design drawings. Support fee proposals or offers of service; development of activity schedules/work plans. Understanding of DSEAR, CDM, WIMES, British and European Standards and other statutory, regulatory, and non-regulatory provisions and guidance. Participation in Hazard Studies including HAZOP, HAZCON and HAZCOM. Development of standard and bespoke design solutions for the water industry and beyond. Check and review calculations and reports prepared by others. Considering CAPEX and OPEX implications of design decisions at all stages of a project. Qualifications Desirable Skills/Attributes • Undertaking Layers of Protection Analysis (LOPA)., • Undertaking Safety Integrity Level (SIL) Assessments., • Undertaking DSEAR assessments., • Experience with AMTECH/TRIMBLE to produce cable calculations, cable schedules, fault studies and discrimination studies., • Experience with AutoCAD although not essential., • Experience with HV electrical systems design and specification. Although not essential., • Knowledge of United Utilities engineering standards and specification. What we would like to offer you: Competitive salary + discretionary bonus Company pension 25 days annual leave + Bank holidays + option to purchase additional leave. Salary Sacrifice Pension scheme Company mobile phone and laptop provided. Training and career progression opportunities Professional Membership fees paid. Life Assurance Scheme 4 x annual salary Employee Assistance Programme (with access to GP appointments, Physio appointments and Mental Health Support) Medicash cash plan (Money back on everyday healthcare costs such as dental, glasses, contact lenses) Refer a friend scheme. Enhanced maternity, paternity and adoption pay and leave Why Aqua Consultants? We are a fast-growing organisation with highly experienced staff at the heart of everything we do. We offer more than just a day job - Aqua offers very competitive salaries and a great working environment. You'll be able to input into the development and growth of our business whilst we help you progress in your career. Additional Information Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

Recycle Driver/Loader Find out more about this role by reading the information below, then apply to be considered. Permanent Southall Lane Depot - UB2 5AG £39,474 Mon - Fri - 40 hour week - 6.30am - 3.30pm About Lampton Recycle Lampton Recycle is part of Lampton Group and was established to provide, cost-effective and efficient, high-quality recycling and waste collection services for its customers. We successfully deliver waste and recycling collection services to 106,000 households across the London Borough of Hounslow. The service we deliver helps reduce the carbon impact of the company's business activities, with this being achieved through investment in a modern, fuel-efficient fleet. Why join Lampton Recycle? • We offer annual pay reviews and incremental pay increases, • 21 days holiday allowance, plus bank holidays - an additional day per year for each completed years' service, up to five years, • Free GOLDgym membership, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Be responsible for driving our waste collection vehicle, • Ensure that all allocated works are completed within the planned timescales and that all non-collections are reported using the in-cab system., • Carefully load material into vehicles clearing all spillages made during operations., • Return all containers neatly to the curtilage of the property., • A current HGV2 driving licence