Office customer service jobs in Greenford - Page 3Create job alerts

Description LOCATION: World Business Centre Heathrow CONTRACT: Permanent HOURS: 40 per week SHIFT PATTERN: Monday - Friday 08:00 - 17:00 3 days in the office and 2 remotely SALARY: 32000.00 per annum If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help! Main Duties& Responsibilities: Regional ContractSupport supporting contracts UK wideprovidingperformance reports to theAccount Manager to ensure 100% compliance against all maintenance reactive and quoted works tasks. General: • Understandanticipateand deliver internal and external customer needs while building effective relationships., • Efficiently respond to both internal and external customers through effective communication and personal accessibility., • Ensuring systems both internally and externally are updated with the correct information and documentation., • Helpdesk; including but not limited to; logging distributing andclosing downof reactive calls., • Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance., • AssistAccountManager in production of the contract monthly report., • Ensuring compliance to policies and procedures., • Raising quotes onto in house system and following through process / requirement to the completion of the works., • Liaise organise and raise purchase orders tosubcontractorsfor both annual contract maintenance works and specialist reactive works., • Manage spend against budget when raising reactive purchase orders., • Collate monthly forecasting on reactive works for ABM and client. Essential • 2 years experience within an administrator role, • You will be able todemonstrateexcellent customer service skills and commercial awareness, • Financial reporting experience, • Intermediate / Advanced level in Excel, • Computer literate, • IOSH Managing Safely Benefits Were proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work our innovative employee app where you can find:, • Perks: discounts gift cards cashback and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health money and work About ABM: ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together. For more information visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Key Skills IVR,SOAP,Avaya,Solaris,Cost Accounting Standards,Database Design,Hibernate,ITIL,Weblogic,Express.js,Contracts,ASP Employment Type : Contract Experience: years Vacancy: 1

7.5T Delivery Driver Location: Hayes Contract: Ongoing, full-time (4050 hrs/week) Shifts: MondayFriday, 08:00 starts Pay: £19.00 per hour Overtime £22.50 after 40 hrs About the Company Youll be driving for a specialist food wholesaler supplying Chinese products including Chinese sauces , dry noodles , and related ambient itemsto trade customers across London and the South East. Clean depots, organised routes, and supportive transport team. The Role Deliver ambient Chinese food products (e.g., Chinese sauce, dry noodle) to businesses and stores on planned routes. What youll do Complete up to 25 drops per day (London routes included) Load your vehicle before departure and secure the load Provide two days assisted training before going solo Obtain POD/EPOD , keep paperwork accurate, and report issues promptly Carry out daily vehicle checks and report defects Liaise with the transport office to keep routes on time Skills & Experience (What youll bring) Reliable, flexible, can-do attitude and good timekeeping Clear, polite face-to-face customer service at delivery points Confident communicating with the central office/transport team Minimum 1 year recent commercial driving experience (multi-drop preferred) Essential Requirements Valid UK 7.5T (C1) licence Maximum 6 penalty points (no DD/IN/DR) Right to work in the UK Physically fit for loading/unloading and manual handling Able to pass a short assessment/induction (Driver CPC & Digital Tachograph card preferred; training/refreshers can be discussed.) Shifts & Pay MondayFriday , 08:00 starts 4050 hours/week £19.00 per hour Overtime £22.50 after 40 hours How to Apply Click Apply and upload your CV. TPBN1_UKTJ

The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date. Actively seeks interaction with residents to proactively seek to improve service delivery. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Ensures advertising and promotional activities are effectively implemented. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the communitys occupancy and results. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors lease/tenancy agreement terms expirations to control vacancy exposure. Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Works with the Community Manager and Asst Community Manger to engage and motivate the team to achieve Team satisfaction targets. Assists the Community Manager and Asst Community Manger in developing the capability of Team Members in order to meet key performance goals and future succession requirements, coordinating with Learning & Development to ensure training is provided and addresses performance if required. Assists the Community Manager and Asst Community Manger with ensuring on-site teams understanding of applicable statutory UK tenancy legislation, Health and Safety compliance and Companys policies and procedures. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions. Identify and implement opportunities for generating revenue streams and maximise efficiency of utilities. Acts up covering the Asst Community Manger responsibilities in his or her absence, ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience & Skills Essential Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of UK Health and Safety policies What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

The Assistant Manager Leasing is responsible for coordinating and delivering all leasing and reservations activities to achieve budgeted revenue, occupancy targets, resident retention, and leasing goals. This role leads by example, ensuring the team delivers exceptional service and builds a vibrant, welcoming community for residents. Key Role Responsibilities Lead and motivate the leasing team to achieve occupancy and leasing targets. Act as a brand ambassador, ensuring all team members represent company values. Partner with marketing to shape and implement local leasing strategies based on market data and future occupancy levels. Propose and drive leasing initiatives and regularly review competitors to stay ahead of the curve. Compiling and verifying for accuracy any weekly reporting that is submitted from site. Monitor and flag occupancy levels and future (3-6 month) occupancy gaps with proposed initiatives that require addressing by the leadership team. Ensure all outstanding tasks in PMS are updated daily and nothing remains outstanding under lead and leasing sections as well as renewal and approval sections. Liaise with support teams (like CTS) to coordinate and ensure greatest applicant satisfaction. Oversee on-site enquiries, maintain inventory of ready apartments, recommend rent pricing, and monitor daily leasing activities. Participate in the leasing process: generate and monitor traffic, qualify prospects, prepare tenancy documentation, and manage move-in/move-out procedures. Promote resident satisfaction and retention by responding promptly to queries and resolving service issues. Coordinate tenancy management, including pre move in inspections, initial moneys received and accuracy of the resident ledger. Monitor expiration's and ensure renewals are approved and sent in line with the company policy and anyone who shouldnt be renewed, raised to the GM attention. Develop team capability, coordinate training, and address performance as needed. Complete team performance reviews and 1-2-1 conversations to drive engaged team . Conduct performance review for Leasing team in line with GS policies. Ensure compliance with company policies, procedures, and relevant legislation as well as mandatory training records. Act up for the Community/General Manager in their absence. Ensure data accuracy in the PMS system and hold team members accountable for ensuring one source of truth is maintained. Coordinate with external agents if needed to liaise on availability, training, standards and overall performance. Carry out Mystery Shops with the Leasing Team to check on quality delivery and performance Hold and conduct Yield meetings with the Facilities Manager on Stock Levels and Presentation of available stock About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Financial understanding of accounts and Budgeting , further development will be provided Experience & Skills Essential: Proven experience in leasing/sales performance and property operations, including P&L and budget monitoring. Strong leadership and team motivation skills. Excellent communication, organisation, and numerical skills. Knowledge of UK Health and Safety and Landlord/Tenant legislation. Proficiency in property operations software (training provided). Ability to work autonomously and adapt to a fast-paced environment. Commitment to delivering exceptional customer experiences. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of Fire legislation Understand of the Debt collection process What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Mobile Vehicle Technician Location: Twickenham Salary: £33,000 basic per annum, OTE £40,000 (Uncapped) overtime at 1.5 Hours: Monday to Friday 8.00am 5pm, NO WEEKENDS Ref -29256 We have exciting new opportunities for Mobile Vehicle Technicians covering the Twickenham & surrounding areas, this Mobile Vehicle Technician vacancy is perfect for Mobile Vehicle Technicians seeking a new long term opportunity. Benefits package that includes: Company Van With Personalised Workshop Equipment Company Pension Scheme Ongoing training & support Career Progression Full Uniform provided Mobile Vehicle Technician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service. Mobile Vehicle Technician Requirements: Time Served experience (Minimum 4 years) no Formal qualifications required Minimum 4 years experience within the vehicle workshop or working as a Mobile Vehicle Technician A full UK driving licence - no more than 9 points or bans on the licence Ability to demonstrative technical, electrical, and diagnostic experience Consultant Jack Adams - Octane Recruitment VTSTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

Location: Wembley WA Salary: $34.78 ph Superannuation NFP salary packaging benefits Employment status: Full Time Ongoing Role Hey you! genU is looking for a professional and welcoming Access & Enquiry Officer to be the first point of contact for clients families carers and service providers providing accurate guidance and a positive this role youll ensure enquiries are managed efficiently and empathetically while supporting smooth front-of-house and administrative operations across genU sites. At genU were a profit-for-purpose organisation reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives were here to help people live their best lives. We offer flexible hours though this role is based in the office What youll do As an Access & Enquiry Officer in our Access Support team youll: • Respond promptly and professionally to client and stakeholder enquiries via phone email and in-person providing accurate information and appropriate referrals, • Maintain a welcoming inclusive and accessible reception environment across genU sites, • Assist with general administrative tasks including mail distribution data entry and document handling, • Provide support for fleet coordination ensuring vehicles are booked monitored and records are maintained, • Process cash transactions and daily reconciliations in line with organisational procedures and financial controls, • Deliver services consistently in alignment with genUs values contributing to continuous improvement initiatives, • Work collaboratively with colleagues to foster a positive team culture and cohesive service delivery, • Strong communication and interpersonal skills with the ability to engage professionally and empathetically with clients families and stakeholders, • Excellent organisational and administrative skills with attention to detail, • Experience in reception customer service or client-facing roles, • Ability to manage multiple tasks efficiently while maintaining a positive and professional demeanour Bonus points for • Experience in disability or aged care services At genU our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. Were committed to creating a welcoming safe and respectful space where everyone feels valued and can thrive. Youll also get • Salary packaging - up to $15900 tax-free plus meal/entertainment benefits, • Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility., • Discounts - savings at 450 retailers including Coles Woolworths & JB Hi-Fi, • University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University., • Wellbeing support - 24/7 access to a holistic employee assistance program Dont wait to apply! We are reviewing applications as they come in. We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process please contact our team at Therese Cruise on ___

Provide administrative support to senior property managers. Experience in AST management, lettings, property administration, or customer service is highly advantageous. Proficient in Microsoft Office (Word, Excel, Outlook); experience with property management software is beneficial.

A major UK & International freight forwarding organisation are looking for an Air Export Clerk to join their rapidly expanding air Export Freight Team. ROLE: Air Export Clerk LOCATION: Hounslow BASIC SALARY: £25k to £30k ROLE: As an Export Coordinator, you will be responsible for managing the outbound shipment process, ensuring timely customs clearance, managing vendor relations, overseeing compliance with international shipping regulations, and liaising with customers for the final delivery of cargo. You will also handle invoicing and billing for services rendered, playing a crucial role in ensuring smooth and efficient import operations. Key Responsibilities: Oversee and manage the Export process for shipments, ensuring timely and efficient handling. Coordinate with suppliers, carriers, and customs brokers to ensure proper clearance and delivery. Prepare and review import documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin. Ensure compliance with all customs regulations and international trade laws. Maintain up-to-date knowledge of customs requirements and tariff codes. Communicate effectively with customers to arrange the final delivery of cargo and resolve any issues related to shipment. Manage the invoicing process, including preparing and sending invoices to customers, tracking payments, and handling any billing-related inquiries. Track shipments and ensure they are delivered on time and within budget. Liaise with finance and accounting teams regarding invoicing and payment processes. Handle the preparation and submission of customs declarations and other necessary documentation. Collaborate with internal teams (e.g., customer service, warehouse, transport) to ensure smooth coordination of import activities. Provide status updates to customers and internal teams regarding cargo movements and delivery timelines. Skills & Qualifications: Previous experience in freight forwarding, logistics, or import/export operations (preferably 3+ years). Strong knowledge of import/export documentation and customs procedures. Proficiency in shipping software and Microsoft Office Suite. Excellent communication and organizational skills. Ability to work under pressure and manage multiple tasks simultaneously. Strong attention to detail and problem-solving abilities. Knowledge of international trade laws and regulations is highly desirable. Experience in invoicing and customer billing processes. Ability to work in a fast-paced and dynamic environment TPBN1_UKTJ