Office customer service jobs in Richmond - Page 3Create job alerts

Working as a Customer Service Assistant for an exciting startup company launching a new business to business (B2B) marketplace / supply chain technology platform to its industry and looking to scale up swiftly. A fantastic opportunity to grow with the organisation! Available immediately, working Monday to Friday with no evenings / weekends needed. Possible opportunity to move to a permanent position if launch goes well and your performance is excellent. Hours & Shifts: Monday to Friday 9am-5pm (35 hours per week) Pay Rate: £17.03 per hour As a Customer Services Assistant you will be working in their offices based near Imperial Wharf station (SW6 area). You will be the first point of contact for buyers and suppliers, ensuring they receive timely, accurate, and helpful support. You will be assisting with day-to-day enquiries, troubleshooting issues, and guiding users through the platform to ensure a smooth and satisfying experience. You will be responsible for: Dealing with customers via email, phone, webchat, WhatsApp and other communication channels Assisting buyers and suppliers with platform navigation, order placement, payment questions, and account issues Ensuring issues are resolved efficiently and accurately Working with other teams to provide successful resolutions Providing feedback from customers to help improve platform features and service processes Supporting onboarding activities for new buyers and suppliers, ensuring they have a positive first experience Maintaining up-to-date knowledge of platform functionality, policies, and promotions Contributing to the development of FAQs, guides, and self-service resources for customers We are really keen to hear from applicants with the following: Previous experience working as a Customer Service Assistant in an office-based setting, ideally with B2B experience Friendly, patient, and detail-oriented communicator who enjoys helping people Ability to thrive in fast-paced environments Comfortable using digital platforms, and excited to play a key role in supporting a growing B2B marketplace APPLY NOW FOR THIS CUSTOMER SERVICE ASSISTANT ROLE! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Chase Buchanan Senior Sales Negotiator Location: Isleworth Base Salary: £28,500 OTE: £55,000 Hours: Monday to Friday 08:45 to 18:00, Saturday 09:30 to 16:30 (1 in 3) We are currently recruiting for an exceptional Senior Sales Negotiator to join our successful team. We are looking for an individual who wants to stand out from the crowd, thrive on success and relish working in a competitive, professional environment. As home to some of the most successful estate agents in London, the successful candidate will work to exceptionally high standards and take pride in their success, but also the success of their team and the company as a whole. Key Responsibilities: As a Sales Negotiator, you will play a pivotal role in connecting Vendors and applicates ensuring a seamless and rewarding experience for both parties. Registering interest and arranging viewings: Be the catalyst in connecting potential buyers with their perfect property First-Class Customer Service: Delight Vendors and applicants alike with exceptional service, exceeding their expectations every step of the way Going the Extra Mile: Stand out by providing personalised attention and ensuring applicants needs are expertly managed Master of the Offer Process: Take charge of managing the offer process from start to finish, ensuring smooth negotiations and successful outcomes Target Driven: Embrace the challenge of setting and surpassing targets, leveraging your passion for delivering results Desired Attributes: To thrive in this role, we are looking for individuals who possess the following qualities: Approachable and Friendly: Your positive mind-set and friendly demeanour make you the go-to person for clients and colleagues alike Results-Oriented: You have a burning desire to achieve and exceed targets, always pushing yourself to new heights Strong Work Ethic: You bring unwavering dedication and a relentless drive to succeed, ensuring no stone is left unturned Team Player: You relish the opportunity to contribute positively to office life, both independently and as part of a cohesive team Attention to Detail: Your meticulous approach and exceptional eye for detail ensure that no important information goes unnoticed YOU MUST HAVE YOUR OWN CAR FOR WORK TPBN1_UKTJ

Summary £35,200 up to £44,000* per annum | 30 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl bring something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. We are looking for a proactive, organised, and reliable Payroll Officer to join our vibrant team. You will be responsible for delivering a professional service to the UK business, working to the highest standards and ensuring the timely and accurate administration of payroll is dealt with promptly and correctly according to company policies, procedures, and external statutory legislation. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be a diverse, secure and fast-growing business, so well make sure you have access to the right training and real opportunities to build your career as well. At Lidl, we offer a hybrid working model to give you the best of both worlds. Enjoy three days in our Tolworth office and two at home, helping you find the work/life balance that truly works for you. What you'll do Maintenance of employee data in SAP HR Resolving Payroll discrepancies Processing Holiday, Sick, Mat Pay etc. Ensure payroll calculations are correct according to company rules and statutory legislation Maintaining a high level of accuracy and attention to detail at all times Responding to all requests in a timely manner Processing and paying expenses Calculating new hires and termination pay General adminstration and other duties as requested by management Filing and processing paperwork What you'll need Sound knowledge and experience of payroll systems essential An excellent eye for detail with ability to detect errors Significant administration experience essential Excellent verbal and written commmunicaton delivered at all levels SAP HR experience desirable Intermediate level of MS Office, Excel and Word Ability to work under pressure, make decisions and prioritise workload effectively A dedicated team player who can also perform tasks independently Be motivated and proactive carrying out dailly tasks Customer focussed with a can-do approach to problem solving Awareness of CIPP and GDPR statutory guidance desired What you'll receive 30 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Ongoing training Contributory pension scheme Plus more of the perks you deserve *Includes additional 10% Non-Contractual London Weighting We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. TPBN1_UKTJ

Admin & engineer co-ordinator The admin & engineer coordinator role requires a customer focused and pro-active individual whose strengths lie in communication, organisation and administration. A can-do attitude along with great customer service skills will be essential to delivering a first class service to our customers, colleagues and partners. The successful candidate will be working in a small but busy service department. You will be covering various functions including customer liaising, scheduling of engineers work, administration, stock management, warehouse duties and other Ad Hoc duties. You will be working as part of a small team and sometimes you will be working alone. The key responsibilities are: • Be the customers’ main point of contact, ensuring customer requirements are met when taking orders and booking call outs, keeping them updated throughout., • Ensure quality customer service is provided at all times, • Receiving, booking and scheduling of engineer call outs, maintenance visits, • Monitor the service mailbox & respond to customer requests in a timely manner, • Use the office IT systems to generate estimates and other administrative duties, • Effective management of stock levels and customer orders, • Assisting the MD and office manager with any admin duties & emails, • Working closely with our engineers to provide prompt service and technical support to our customers The Ideal candidate: • Previous experience working in a commercial or other service department is an advantage but not essential, • A positive can-do attitude and willingness to deliver exceptional service to our customers and partners is essential, • Must have basic levels of proficiency in IT/office software, • The ability to make decisions and organise yourself effectively will be critical as you will be required to work alone at times Benefits and Hours: • Salary dependent upon experience., • Monday to Friday 8.00am - 5.00pm, • 20 Days Holiday plus Bank Holidays Job Types: Full-time, Permanent

OVERALL PURPOSE OF ROLE We currently have an exciting opportunity for a Data Coordinator role based in our Head Office in Southall. Reporting to the Master Data Manager the Data Coordinator will be part of a team of 4 who manages, controls and maintains core company information such as customer product ranges, prices, terms and new products. The purpose of this role is to maintain a coordinated approach to Microsoft Dynamics D365. The role will manage the efficient collection, verification, and input of D365 and associated master data system. It will also support and deliver the continuous improvement projects to deliver a higher standards of data verification and accuracy through the exploration of D365 reporting to improve efficiencies and controls touching all core areas of the business (Sales, Telesales, Supply Chain, Transport, Quality Control, Finance, Product, Procurement). As a core department in our business and a key component to our Delice customer journey high standards of diligence and customer focus is key to the success of the role, the department. REPORTING AND KEY RELATIONSHIPS Reports to: MDA Manager Direct Reports: None Other Key Contacts : Sales, Telesales, Supply Chain, Transport, Quality Control, Product, Procurement, Accounts Payable, Accounts Receivable, FP&A MAIN DUTIES AND RESPONSIBILITIES Overview: The regulator of sales and transport data verification for DDF Duties and Responsibilities include but are not exclusively: Managing of information input and maintenance in Microsoft Dynamics D365 that is the core of the Delice business such as customers, product ranges, sales channel, delivery days, product working to established SLAs for both internal and external customers Drive continuous improvement projects to deliver a higher standards of data verification and accuracy through the exploration of D365 reporting to improve efficiencies and controls. Log and investigate customer queries to established SLAs to ensure they are resolved in a timely and professional manner Management and maintenance of the Shared Inbox and actioning each request within the Department SLAs ensuring effective communication across the business is maintained Previous knowledge of D365 would be an advantage Sales, Telesales, Supply Chain, Transport, Log and investigate EDI queries to established SLAs to ensure they are resolved in a timely and professional manner Management of third-party portals, encompassing the tasks of generating products and upkeeping pricing information and customer particulars ES SENTIAL EXPERIENCE AND QUALIFICATIONS/TRAINING Background in FMCG desirable/ fast paced environment KNOWLEDGE AND SKILLS Familiarity with integrated ERP system preferably Microsoft Dynamics 365 Good working knowledge of Excel Attention to detail whilst working to deadlines Strong communication, proactive, team player Ability to work on own initiative as well as multi-tasking and working to deadlines KEY MEASURES Achieving established KPIs on time, accurately and in full Feedback from customer groups Proactive collaborative communications Customer Focus (Internal and external) Motivated with continuous improvement focu s BENEFITS Life Assurance Company Pension 50% Discount of Company Purchases Eyecare Vouchers Referral Scheme Long Service Awards Employee Assistance Programme TPBN1_UKTJ

Branch Manager Outskirts of New Malden £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment. This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you. This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact. Branch Manager Key Responsibilities Lead and manage a small branch team Oversee day-to-day branch operations and workflow Handle customer enquiries and support sales activity Manage incoming calls, emails, and general communications Coordinate installation schedules and job planning Provide face-to-face customer support when required Monitor and check incoming deliveries (quantities and condition) Support stock handling and general goods-in processes Assist with hands-on operational tasks as needed Maintain high standards of service, organisation, and efficiency Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience Previous experience in a supervisory or management role Strong background in sales and customer service Proven ability to lead, motivate, and support a team Excellent communication skills (written and verbal) Strong organisational and time management skills Ability to manage multiple tasks in a busy environment Confident handling customer and supplier interactions IT literate (email, systems, and basic Microsoft Office) Strong attention to detail and accuracy Full UK driving licence Comfortable with a hands-on, operational role when requiredDesirable The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage. Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

Are you a graduate or early in your career and want a role where you can genuinely make a difference? Join one of the UK’s largest charities and support people with mental health or physical health challenges back into work. The role: You’ll train as an IPS Employment Specialist, supporting people in the community to find and sustain employment. Manage a caseload of ~25 participants Deliver 1:1 support (CVs, job search, interview prep, in-work support) Work alongside NHS teams, Jobcentres, and local partners Engage employers to create job opportunities There are vacancies in Ealing, Brent and HillingdonThis is a community-based role (no office or home working). You’ll work across partner sites such as Job Centres, council offices, and NHS services. Important to know: You’ll be working with vulnerable individuals, many of whom have experienced significant challenges. The charity classifies this as a high-risk environment, and safeguarding is a key part of the role—you may encounter safeguarding concerns in your day-to-day work. It’s a challenging role where you’ll manage your own diary, work to targets, and juggle multiple priorities. There is a high level of lone working, but check-in systems are in place to support your safety. Being organised, resilient, and able to manage your own wellbeing is essential. Training & development: Full IPS training is provided, including online learning, shadowing, and ongoing support from your Team Leader. This is a practical, real-world role where you’ll gain hands-on experience supporting people with mental health needs, and build a career in the employment support sector. What we’re looking for: You don’t need direct experience, but you should have one of the following: Experience supporting vulnerable people (paid or voluntary), or 12+ months in a target-driven role (e.g. sales, recruitment, customer service)You’ll also need strong communication skills, empathy, and confidence working independently. Details: Full-time, permanent (Mon–Fri, 9am–5pm) Community-based (no home working) Interviews: 18th May (in person) Start: 2–6 weeks from offer (not suitable for September starts)

Are you a Psychology graduate (or early in your career) looking to apply your knowledge in a meaningful, real-world role? Join one of the UK’s largest charities and help people improve their mental health by supporting them into work. We’re recruiting for roles across Ealing, Hammersmith & Fulham, and Brent. The Role: You’ll train as an IPS (Individual Placement and Support) Employment Specialist—an evidence-based, clinically-informed model that helps people with mental health conditions into employment. This is not a therapy role; your focus is on supporting people into work, a key part of recovery. You’ll manage a caseload of around 25 people, deliver 1:1 support (CVs, job search, interviews, in-work support), work alongside NHS teams, Jobcentres, and local partners, and engage employers to create job opportunities. This is a community-based role (no office/home working), meeting people across local sites. You’ll be working with vulnerable individuals, many of whom may have experienced significant challenges in their lives, so the charity classifies this as a high-risk environment. There will be safeguarding incidents to manage as part of the role. It’s a challenging, community-based role where you’ll be managing your own diary, working to targets, and juggling multiple priorities. Full training and ongoing support are provided, and while there is a high level of lone working, check-in systems are in place to ensure your safety. Being organised, resilient, and able to manage your own wellbeing is key. Training: Full IPS training provided, including online learning, shadowing, and ongoing support from your Team Leader. This is a practical, real-world role where you’ll gain direct experience supporting people with mental health needs, and a chance to build a career in the employment support space. What We’re Looking For: Either experience supporting vulnerable people (paid or voluntary) or 12+ months in a target-driven role (e.g. sales, recruitment, customer service), plus strong communication skills, empathy, and the ability to work independently. Details: Full-time, Mon–Fri (9–5). Community-based (no home working). Interviews: 18th May (in person). Start within 2–6 weeks from offer (not suitable for Sept starters)

School Office Administrator & Co Registrar Salary: £35,000 - £41,000 Based in Ravenscourt Park, West London Office Based Role Hours: Term Time Only - 9am - 5pm An independent preparatory school in West London is seeking a professional, organised, and approachable School Office Administrator & Co Registrar to join their busy and welcoming School Office. This is an exciting opportunity to be part of a thriving school community, supporting the smooth day-to-day running of the school while playing a key role in the admissions process for Reception pupils. Key Responsibilities Provide administrative support to ensure the smooth day-to-day running of the School Office Act as a first point of contact for pupils, parents, staff, and visitors Handle enquiries in person, by phone, email, and video with discretion and excellent customer service Manage incoming calls, redirect queries appropriately, and ensure accurate message-taking Oversee and maintain the School's Management Information System (iSAMS), including attendance, pupil records, reporting cycles, and data accuracy Update school calendars and coordinate communications, including weekly parent mailings Support the administration of whole-school events such as photographs, vaccinations, and uniform fittings Prepare correspondence and maintain accurate records to a high standard, ensuring confidentiality at all timesAdmissions (Reception - Co-Registrar Duties) Manage enquiries and the admissions process for Reception entry Organise Open Mornings, including bookings and parent engagement Coordinate interview schedules, prepare offer letters, manage admissions documentation and liaise with feeder nurseries and previous schools for references and safeguarding information Support on boarding of new pupils and communication with incoming parents Provide First Aid support when required and assist with additional administrative tasks as neededExperience required: Previous school administrative experience, within an education setting Excellent communication and interpersonal skills with a warm and approachable manner Strong organisational skills with the ability to manage multiple tasks and deadlines High level of discretion, professionalism, and attention to detail Confidence using Microsoft 365 (Outlook, Word, Excel, PowerPoint) and digital systems Experience with school systems (e.g. iSAMS) Ability to remain calm under pressure and handle sensitive situations effectivelyBenefits include: Pension - Contributory - 5% employee / 6 % employer Term time only-Working 34 weeks in the year + 5 inset days and 14 additional days agreed with the Head Cycle to work scheme Employee Assistance Program Subsidised lunchHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Date Posted: 2026-01-21 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is currently looking for an experienced Design Manager to join our team based in London. As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related challenges. On a typical day you will: Produce drawings and models of a high quality which meet Otis & Client expectations. Support the Operations and Sales Teams on Design related topics. Take ownership/responsibility for relevant assigned projects. Attend Design meetings with Sales team and/or Project Managers through the various stages of the project. Attend site surveys as and when requested. Attend weekly/monthly Drawing Office meetings. Support the site delivery team on technical matters and installation procedures. Be responsible for understanding Design requirements of Tenders. What You Will Need to be Successful : Have an Bachelor degree in mechanical or electrical engineering. Significant experience in 2D drawings and 3D models production with AutoCAD and Revit. A fair understanding of BIM and its standards. Prior experience in construction industry and handling mechanical/electrical schematic drawings. Experience within the elevator and escalator industry is desirable. What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Recruitment Consultant Apprentice Full Time | Office Based GM Recruitment are looking to recruit a Recruitment Consultant Apprentice to join our small team in London. This is an excellent opportunity for someone starting their career and looking to gain hands-on experience whilst working towards a recognised apprenticeship qualification. No previous recruitment experience is required. We are looking for enthusiastic, motivated individuals with good communication skills, a positive attitude and a willingness to learn. Candidates from customer service, retail, hospitality, construction or other people-focused backgrounds are encouraged to apply. Recruitment is a fast-paced industry centred around people, communication and problem solving. You will work closely with both construction companies and candidates, helping to supply skilled labour and management staff to projects across London and the South East. The Role Working alongside experienced consultants, you will receive full training and support whilst learning to: • Speak with candidates regarding current and upcoming vacancies, • Build relationships with clients and construction professionals, • Advertise vacancies and manage candidate applications, • Resource labour and trades for live construction projects, • Conduct telephone interviews and candidate registrations, • Maintain and update the recruitment database, • Support business development and client engagement, • Learn the day-to-day operation of a busy recruitment desk What We Are Looking For • Good communication and interpersonal skills, • A positive attitude and willingness to learn, • Good organisation and attention to detail, • Confidence speaking with people by phone and email, • Motivated and reliable approach to work, • Ability to work in a busy and fast-moving environment, • Basic IT skills including email and Microsoft Office, • Previous customer service or sales experience is helpful but not essential What We Offer • Full training and mentoring from experienced consultants, • Support towards a recognised apprenticeship qualification, • Real career progression opportunities within recruitment, • Exposure to major construction and residential projects across London, • Friendly and supportive working environment, • Practical experience within a professional office setting If you are ambitious, personable and looking to start a long-term career within recruitment, we would like to hear from you. Please apply with your CV or contact GM Recruitment for further information

HVAC Engineer £45k-£50k Company based near Greenford Job Overview My client are seeking two skilled and motivated professionals to join their Engineering team: an HVAC Engineer and an HVAC Engineer (Ventilation Bias). Both roles will be responsible for carrying out planned preventative maintenance, reactive callouts and minor project works across a range of HVAC and associated systems, including general fault finding and repair of assets and services. The successful candidates will ensure all work carried out on plant and equipment is accurately recorded and maintained within site manuals, both in hard copy and electronic formats. You will be required to participate in an out-of-hours emergency call-out rota and demonstrate flexibility outside of core working hours when required. Working as part of my clients team, you will develop and maintain effective working relationships with colleagues, clients and customers. A professional and courteous approach when dealing with clients, customers and the general public is essential to uphold and enhance the reputation of my client. You will be expected to continually demonstrate a strong commitment to customer care and maintain clear and effective communication with customers, line management and office support staff at all times. DUTIES Planning and undertaking scheduled maintenance Responding to breakdowns Diagnosing faults Repairing equipment Supervising engineering apprentices Obtaining specialist components, fixtures or fittings Maintaining accurate records Ensuring compliance with company/health and safety legislation Creating maintenance procedures Managing van stocks of supplies and equipment Out of Hours Rota 'on-call' work To develop an extensive knowledge of mechanical, electrical building services and a good understanding of their interfaces with general building works associated with them. To gain knowledge of the employee’s handbook, my clients policies and processes and clients ISO system of works. KNOWLEDGE • Fault finding, rectification, planned maintenance of split systems, multi systems and VRV systems. service chillers, pumps and all associated chilled water pipework, air handling units, ventilation systems, VRV, VRF, multi and split type air conditioning units, stand-alone/close control units, dry air coolers controls & panels., • Sound knowledge of Health and Safety Legislation, Safe Systems of Work and contingency planning, • Ability to interpret from drawings, instructions and specifications, • Good communicator, verbally and written, and have a good level of computer literacy and working knowledge of IT systems and packages that include MSN Office, Outlook & Internet Explorer., • Self-motivated with the ability to make decisions and resolve problems within clearly defined parameters HVAC Ventilation Bias Engineer • Proven experience in the ventilation industry, including ductwork or fire damper testing/remedials - HVAC Ventilation Bias Engineer (E), • Knowledge of TR19 guidelines and BSEN 15780 (E), • Comfortable working in and around plant rooms, at height, or in confined spaces (E) E - Essential, D - Desirable for both positions; NVQ Level 2/3 (C&G) Heating and Ventilating - Industrial and Commercial Installation (6188-30) or Heating and Ventilating - Ductwork Installation (6188-31) or Planned and Reactive Maintenance on Heating and Ventilating Systems (6188-32) or equivalent (E) NVQ Level 2/3 in Refrigeration and Air Conditioning/City & Guilds 2079 – Handling Refrigerants or F-Gas (Category I) certification (D) Fault finding, rectification and planned maintenance experience. (E) Full driving licence (UK (E)) Knowledge Skills Requirements: - Sound knowledge of Health and Safety Legislation, Safe Systems of Work and contingency planning (E) Ability to interpret from drawings, instructions and specifications (E) Good communicator, verbally and written, and have a good level of computer literacy and working knowledge of IT systems and packages that include MSN Office, Outlook & Internet Explorer. (E) • Self-motivated with the ability to make decisions and resolve problems within clearly defined parameters. (E)Substantial practical experience: - have experience of mechanical services, plumbing and heating maintenance on domestic/industrial/commercial systems.(D)Also experience of mechanical maintenance and repairs. (D)Enhanced DBS – Can be arranged (D)Confined Space (D)City & Guilds 2365 or 2357 in Electrical Installation or equivalent (D) SKILLS • Substantial practical experience required: maintenance in a domestic/industrial/commercial scenario., • Must have relevant mechanical qualifications., • To always present a professional image: onsite, in the office and to clients., • Ability to apply basic problem-solving skills to a variety of situations., • Full - Clean driving license that enables the person to drive in the UK., • Ability to establish good relationships with internal and external team members., • Good levels of verbal and written communication skills. OTHER • The ability to travel to a range of sites., • Appreciation that there might be out of hours working, agreed in advance. Join our my client as an HVAC Technician where your expertise will contribute significantly to the comfort and satisfaction of our clients! Job Types: Full-time, Permanent Pay: £45,000.00-£50,000.00 per year Benefits: • Company pension, • Cycle to work scheme, • Health & wellbeing programme, • Life insurance If this sounds like you please send George your cv in the first instance

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary ranging from £30,000 to £32,000 based on experience plus incentives • Smart uniform provided • Free and healthy meals when on duty • Grow your Career your next position could beas a Reception Manager or Assistant Front Office Manager • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: £16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Administrator - with Construction experience Hybrid (3 days office / 2 days home) The Role Our client is looking for a motivated and organised Sales Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service Experience in construction/building supply Understanding of B2B sales processes Strong organisational and communication skills Comfortable with admin systems and multitasking Proactive, detail-oriented, and eager to learn Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Location: Ealing (Hybrid / Office‑based - up to 5 days per week, workload dependent) Contract: 3 months ( strong likelihood of extension) Start Date: ASAP Interviews: ASAP Pay Rates £20.96 per hour (PAYE) £27.33 per hour (Umbrella) About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering a high‑performing parking administration service. This is a hands‑on, legislation‑driven role focused on parking appeals, statutory compliance, complex customer correspondence, and professional representation at London Tribunals. ✅ Post subject to safer recruitment practices - DBS required. Key Responsibilities Prepare and present appeal cases to London Tribunals, including evidence collation and attendance at hearings Assess and respond to PCN representations, applying discretion in line with legislation and Council policy Update PCN and permit cases on parking systems; produce accurate Excel‑based reports and statistics Handle PCN and permit enquiries by phone, email and post, including complaints and MP / Member enquiries Support special projects such as Controlled Parking Zones and website content updates Stay up to date with parking legislation and embed changes into daily practice Assist with training and induction of new team members Liaise with internal and external stakeholders: London Tribunals, DVLA, Police, bailiffs & Legal Services Process non‑automated permits, refunds, cancellations and debt registrations Manage challenging and confrontational situations with professionalism and empathy ⏰ Work flexibly, including evenings, weekends and across borough sites when required Key Performance Indicators ✅ High first‑contact resolution for PCN & permit enquiries ⏱ Consistent achievement of statutory deadlines and SLAs ⚖ Strong outcomes and quality in appeal submissions Reduction in repeat correspondence Customer complaints resolved within agreed timescales ✅ Essential Experience, Skills & Knowledge (All criteria must be addressed in application) Solid working knowledge of parking legislation, codes of practice and council policies Proven experience preparing appeal submissions for London Tribunals or Court Strong background responding to complex written correspondence and complaints Confident representing the Council at appeal hearings Excellent IT skills: MS Word, Excel and parking administration systems Ability to prioritise workloads and perform under pressure Experience handling difficult or confrontational customers Strong research, reporting and analytical skills Clear, fair and professional written and verbal communication Understanding of Equal Opportunities, public‑sector values and customer service standards Full professional fluency in spoken and written English Essential Qualifications Prior experience within Parking Services (ideally large, multi‑functional organisations) Evidence of continuous professional development GCSE English & Maths (Grades A-C or equivalent) ⭐ Desirable Experience Responding to PCN‑related emails and escalated complaints Hands‑on processing of PCN representations Excellent attendance and timekeeping Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Administrator Location: UK (Office/Hybrid – depending on business needs) Hours: Monday to Friday, 8:45am – 5:00pm (37.5 hours per week) About the Role My client, a well-established brand is looking for a highly organised and proactive Sales Administrator to join their team and support the growth of sales across the independent, foodservice, and wholesale sectors in the UK. This is a varied and fast-paced role where you will provide essential operational support to the Business Development team while ensuring excellent customer service and smooth day-to-day operations. Key Responsibilities Process customer orders and coordinate deliveries with internal logistics teams and external partners Act as a key point of contact for customer enquiries, including logistics, payments, and promotions Build and maintain strong relationships with customers to support sales retention and growth Monitor sales data to identify trends and support initiatives to increase customer orders Assist with the planning and coordination of in-store demonstrations and promotional activities Support seasonal campaigns and ensure timely distribution of promotional materials Manage accounts receivable tasks, including sending invoices, statements, and payment reminders Liaise with the Finance team to ensure accurate customer account management Prepare monthly sales performance reports Maintain organised records, documentation, and sales materials inventory Handle incoming calls, correspondence, and general administrative duties within the sales department About You Previous experience in a sales administration or customer service role Strong organisational skills with the ability to manage multiple tasks efficiently Excellent communication skills and a customer-focused approach Comfortable working with data, reports, and internal systems Proactive, detail-oriented, and able to work both independently and as part of a team Confident using Microsoft Office and CRM systems

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