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Join Gilmartins as an Elite Operative Earn £50,000 BasicPlasterer & DecoratorWorking across Brent, Harrow and BarnetWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as an Elite Operative .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across South London (properties are in Brent, Harrow and Barnet - must be willing to work in all areas) in the following trade:Plasterer (patch and some larger areas)willing to do painting & decorating, mould wash, re-pointing andideally basic carpentry.£50,000 BASIC SALARYWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Who we are, and what we are looking for:Fire Alarm Project Manager (High-Rise / Multi-Unit Residential)Are you an experienced Fire Alarm Project Manager with a strong technical background and a proven track record delivering large-scale residential developments?We are a well-established, family-run business and a recognised leader in delivering Fire, Security, Reception, and Data system solutions across high-rise new build and refurbishment projects throughout London and the South East.Due to continued growth, we are looking for a Project Manager who has worked their way up through the ranks, from hands-on Engineer through to Senior Engineer / Supervisor, and is confident managing complex, multi-unit developmentsWhats on OfferUp to £60,000 + £6000 pa car allowance, phone, laptopCompany health insurance20 days holiday + birthday + bank holidays (rising to 25 days)Long-term opportunity within a stable, growing businessSupportive, close-knit working environmentThe Role of our Project Manager:You will take ownership of multiple fire alarm installation projects, typically across new build housing developments and high-rise residential schemes, including refurbishment projects involving multiple blocks (100+ units per block).This is a fast-paced, delivery-focused role requiring strong technical knowledge, commercial awareness, and the ability to manage multiple stakeholders.Key Responsibilities of the Project Manager role:Manage multiple fire alarm installation projects from start to completionLead site teams, subcontractors, and coordinate with clients and consultantsEnsure projects aredelivered on time, within budget, and to specificationOversee RAMS, procurement, labour planning, and subcontractor managementMonitor project financials including P&L, variations, and forecastingEnsure full compliance with H&S and regulatory standards in live environments to BS5839 2025Act as the main point of contact for all project stakeholdersIdentify risks and implement mitigation strategiesEssential Experience & RequirementsProven career progression from Fire Alarm Engineer -Senior Engineer - Supervisor / ManagerStrong experience delivering multi-unit residential projects(not one-off builds)Experience working on high-rise developments and/or large-scale refurbishmentsDemonstrable experience managing multiple projects simultaneously (£1m+ values)Solid technical knowledge of fire alarm systems (design, install, commissioning)Previous responsibility of ensuring compliance and full H & S to BS5839Qualifications:SSSTS or SMSTS (essential)FIA-recognised qualifications (or equivalent)Valid ECS/CSCS cardDesirableExperience on complex refurbishment projects (e.g. multi-block residential sites)Commercial awareness with strong financial/project reporting experienceIf this Project Manager role sounds like you, please click apply below - we look forward to hearing from you soon.TPBN1_UKTJ

ob Title: Plumber Multi TraderLocation: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith)Salary: £50,000 per annum + Company Van & Fuel CardOverviewWe are currently seeking an experienced plumber multi trader to join a well-established reactive maintenance team, carrying out day-to-day repairs and maintenance within occupied social housing properties across Barnet and the surrounding North West and West London areas.This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, therefore candidates must be comfortable travelling between properties throughout the working day.Key ResponsibilitiesCarrying out a range of plumbing repairs and maintenance works within occupied residential properties.Diagnosing and repairing faults on domestic plumbing systems including taps, toilets, showers, sinks, pipework and drainage systems.Completing plumbing installations and replacements as required.Undertaking additional multi-trade duties including: Basic carpentryBasic electrical work (like-for-like)Small area tilingPatch plasteringDiagnosing faults and resolving maintenance issues efficiently and effectively.Ensuring all work is completed safely, professionally and to a high standard.Delivering excellent customer service while working within residents' homes.Managing your own workload and completing jobs within agreed timescales.Taking ownership of jobs from first visit through to completion.We're Looking For People Who:Take pride in delivering high-quality workmanship.Deliver excellent customer service at all times.Complete jobs right first time.Work professionally and safely.Communicate effectively with tenants and office-based teams.Support and mentor other operatives when required.Maintain excellent attendance and punctuality.Respect company vehicles, materials and equipment.Represent the business professionally every day.Successful Applicants Will Be Expected To:Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day.Maintain excellent quality inspection scores.Demonstrate outstanding reliability and timekeeping.Use PDA and mobile technology systems correctly.Work independently with minimal supervision.Take ownership and responsibility for all allocated jobs.Experience & RequirementsApplicants must have:Relevant plumbing qualifications (NVQ Level 2 or equivalent).Proven experience within social housing reactive maintenance.Strong plumbing experience with the ability to undertake additional multi-trade repairs.Experience carrying out basic carpentry, basic electrical work (like-for-like), small area tiling and patch plastering.Experience working within occupied properties.Strong communication and customer service skills.Ability to work under pressure and manage workloads effectively.Full UK manual driving licence (no automatic vans available).What's On Offer£50,000 salary.Company van and fuel card.Permanent, full-time position.Consistent workload with long-term job security.Supportive and professional working environment.Opportunity to utilise a broad range of trade skills.Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary.If you're interested in this opportunity or would like to find out more, please contact Sommer on 07502 427533 .TPBN1_UKTJ

Join Gilmartins as a Senior Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as Senior Operatives .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across North West London in the following trade:Glazier multi trades must have experience in tilt and turn, accurately measure & fit glass, window repairs (wood, sash, Upvc)We are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Senior Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Senior Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Job Title: Floor LayerLocation: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith)Salary: £50,000 per annum + Company Van & Fuel CardOverviewWe are currently seeking an experienced Floor Layer to join a well-established reactive maintenance team, carrying out day-to-day flooring repairs and installations within occupied social housing properties across Barnet and the surrounding North West and West London areas.This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, therefore candidates must be comfortable travelling between properties throughout the working day.Key ResponsibilitiesCarrying out reactive floor repairs and installations within occupied residential properties.Preparing subfloors to ensure a high-quality finish.Installing and repairing vinyl flooring, including safety flooring.Completing cap and cove flooring installations to a high standard.Measuring, cutting and fitting flooring materials accurately.Removing and replacing damaged flooring where required.Diagnosing flooring issues and carrying out effective repairs.Ensuring all work is completed safely, professionally and to a high standard.Delivering excellent customer service while working within residents' homes.Managing your own workload and completing jobs within agreed timescales.Taking ownership of jobs from first visit through to completion.We're Looking For People Who:Take pride in delivering high-quality workmanship.Deliver excellent customer service at all times.Complete jobs right first time.Work professionally and safely.Communicate effectively with tenants and office-based teams.Support and mentor other operatives when required.Maintain excellent attendance and punctuality.Respect company vehicles, materials and equipment.Represent the business professionally every day.Successful Applicants Will Be Expected To:Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day.Maintain excellent quality inspection scores.Demonstrate outstanding reliability and timekeeping.Use PDA and mobile technology systems correctly.Work independently with minimal supervision.Take ownership and responsibility for all allocated jobs.Experience & RequirementsApplicants must have:Relevant Floor Laying qualification (NVQ Level 2 or equivalent) or proven time-served experience.Proven experience within social housing reactive maintenance.Experience installing and repairing vinyl flooring and cap and cove flooring.Experience working within occupied residential properties.Strong communication and customer service skills.Ability to work under pressure and manage workloads effectively.Full UK manual driving licence (no automatic vans available).What's On Offer£50,000 basic salary.Company van and fuel card.Permanent, full-time position.Consistent workload with long-term job security.Supportive and professional working environment.Opportunity to work for a well-established social housing contractor.Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary.If you're interested in this opportunity or would like to find out more, please contact Sommer on 07502 427533 .TPBN1_UKTJ

Role: Community Alarm OfficerLocation: Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough)Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)Contract: Temporary - Initially 3 months, with potential for extensionHours: 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rotaWork Style: On-site / Mobile workingRate: £16.71 per hour PAYEPertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours.Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role.Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable.Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden.Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout.Maintain accurate and detailed records of all actions taken during emergency and routine calls.Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams.In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems.Provide access for contractors and ensure buildings are secure following incidents such as break-ins.Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services.Support Helpline Control Station operations as required, including alarm installation duties and call handling backup.Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies.Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity.Experience of dealing with emergencies calmly and effectively.Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people.Strong written and verbal communication skills, including accurate record-keeping and clear reporting.Current First Aid certificate and willingness to participate in ongoing training and development.Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance).Physically able to assist or transfer frail/disabled residents when required.Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays.Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents.About Us:For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service.The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit www.cifas.org.uk/fpn.TPBN1_UKTJ

A fast-growing AI company in London is hiring a Senior / Strategic Account Executive. The role can be mostly remote, with Hoxton office access preferred but not essential. The package is £80-120k base, plus 75% uncapped OTE.Theyre looking for someone who can own outbound pipeline, book and run strong new business meetings, manage complex multi-stage deal cycles, and sell into large stakeholder groups. The ideal candidate will have experience with high targets, strong commercial intelligence, high agency, excellent charm and empathy, and strong attention to detail.This is a great opportunity to join one of the UKs fastest-growing AI companies, working with customers doing meaningful work across the NHS, public sector, charities, housing, frontline services, and international markets. The role also offers equity, strong OTE, AI exposure, internal progression opportunities, and potential international travel.TPBN1_UKTJ

Join Gilmartins as an Elite Operative Earn £50,000 BasicDomestic Floor Layer vinyl, cap & coveWorking across Brent, Harrow and BarnetWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as an Elite Operative .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across South London (properties are in Brent, Harrow and Barnet - must be willing to work in all areas) in the following trade:Floor Layer (vinyl) flat lay, cap & cove, patch repairs) ideally with basic Carpentry skills.£50,000 BASIC SALARYWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Join Gilmartins as an Elite Operative Earn £50,000 BasicPlasterer & DecoratorWorking across North West London.We Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as an Elite Operative .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across North West London (properties are in Barnet, Harrow, Camden, Ealing, Wembley, Hounslow, Westminster and Hammersmith - (must be willing to work in all areas) in the following trade:Plasterer (patch and some larger areas)willing to do painting & decorating, mould wash, re-pointing andideally basic carpentry.£50,000 BASIC SALARYWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

Job Title: GlazierLocation: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith)Salary: £50,000 per annum + Company Van & Fuel CardOverviewWe are currently seeking an experienced Glazier to join a well-established reactive maintenance team, carrying out repairs and maintenance works within occupied social housing properties across Barnet and the surrounding North West and West London areas.This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, therefore candidates must be comfortable travelling between properties throughout the working day.Key ResponsibilitiesCarrying out a range of glazing repairs and maintenance works within occupied residential properties.Repairing and replacing UPVC windows and doors, including locks, handles, hinges and mechanisms.Diagnosing and repairing tilt and turn window systems, ensuring they are operating safely and correctly.Replacing broken or damaged sealed units and glazing panels.Undertaking adjustments and repairs to UPVC doors and windows to ensure smooth operation.Carrying out remedial works including draught proofing, realignment and making good following repairs.Diagnosing faults efficiently and completing repairs to a high standard.Ensuring all work is completed safely, professionally and in line with company standards.Delivering excellent customer service while working within residents' homes.Managing your own workload and completing jobs within agreed timescales.Taking ownership of jobs from first visit through to completion.We're Looking For People Who:Take pride in delivering high-quality workmanship.Deliver excellent customer service at all times.Complete jobs right first time.Work professionally and safely.Communicate effectively with tenants and office-based teams.Support and mentor other operatives when required.Maintain excellent attendance and punctuality.Respect company vehicles, materials and equipment.Represent the business professionally every day.Successful Applicants Will Be Expected To:Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day.Maintain excellent quality inspection scores.Demonstrate outstanding reliability and timekeeping.Use PDA and mobile technology systems correctly.Work independently with minimal supervision.Take ownership and responsibility for all allocated jobs.Experience & RequirementsApplicants must have:Proven experience as a Glazier within reactive maintenance or social housing.Strong experience working with UPVC windows and doors, including repairs and replacements.Experience repairing and adjusting tilt and turn window systems.Knowledge of window and door hardware including hinges, handles, locks and mechanisms.Experience replacing sealed units and carrying out glazing repairs.Experience working within occupied residential properties.Strong communication and customer service skills.Ability to work under pressure and manage workloads effectively.Full UK manual driving licence (no automatic vans available).What's On Offer£50,000 basic salary.Company van and fuel card.Permanent, full-time position.Consistent workload with long-term job security.Supportive and professional working environment.Opportunity to utilise a broad range of glazing and maintenance skills.Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary.If you're interested in this opportunity or would like to find out more, please contact Sommer on 07502 427533.TPBN1_UKTJ

Location: Twyford Park, Ealing, NW10Salary: £37,854 - £47,319 per annum plus the potential to earn up to 35% commissionHours: 36 per week, including weekends (with days off in lieu)Contract Type: 18 Month Fixed Term ContractAre you passionate about property sales and delivering an exceptional customer experience? Join our dynamic Sales team at Latimer and play a key role in driving success across our developments.We're looking for a confident and motivated New Homes Sales Executive to join our team at Latimer, part of the Clarion Housing Group. You'll be responsible for managing the full sales process across multiple residential developments, from first enquiry through to completion.In this customer-facing role, you'll be the primary contact for buyers, guiding them through their purchasing journey and promoting our homes and services, including those offered by our partner mortgage brokers and solicitors. We're looking for someone capable of achieving high-volume sales of newly built Shared Ownership homes. You'll negotiate sales to secure the best outcomes for the business while consistently delivering a high level of customer service.You'll need to bring experience in property sales, with a strong understanding of Shared Ownership. You'll have excellent communication skills, a professional and personable approach, and the ability to work well both independently and as part of a team. You should also be confident working with external partners such as solicitors, agents, and financial advisers, and be motivated to meet and exceed your sales targets.This is a great opportunity to play a key role in delivering high-quality, affordable homes and to build your career with one of the UK's leading housing developers.Our sales sites are open 5 days a week from 10am-6:00pm, and you'll be required to work weekends as part of your five-day working week. Time off in lieu will be provided for weekend work.If this sounds like an opportunity for you, please take a look at the full role profile on our careers page for more information.Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.At Clarion Housing Group, we support the responsible use of AI.Closing Date: Thursday 13th August 2026 at midnight.Applicants must be able to regularly travel across the region to other sites across London as required.This post is subject to a Standard Criminal Record Check.You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.This vacancy may close without notice.Diversity and InclusionWe want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.TPBN1_UKTJ

Your new companyHays are pleased to have partnered with the London Borough of Ealing to recruit a Career Grade Senior Planning Officer to join the team.The London Borough of Ealing celebrated ranking Platinum by the Planning Magazine for the decision-making service, putting them in the top 12 Authorities across the country in 2024. The council's platinum rating means it performed on average between 33-35% above the national quality threshold, meaning it was rated as the top London borough and placing it amongst the top performers in the country. The Planning team is a very stable department with the entire service being permanently employed by the Council, meaning the team acts well together to deliver a quality level of service to applicants.Here at Ealing, we pride ourselves on fostering a supportive and collaborative work environment. Join a team renowned for high performance and innovative practices and contribute to a vibrant borough rich in culture and opportunity. This is an exciting time to join the council, with our Local Plan at Regulation 19 stage, and you will play a key role in ensuring its successful delivery.Ealing has also set some ambitious housing targets over the years, committing to delivering 4,000 genuinely affordable homes between 2024 and 2026, while our housing and homelessness strategy aims to deliver 28,000 homes over the next 15 years. A high-functioning, delivery focused planning department is central to delivering on these commitments.Your new roleWe are currently recruiting for a Career Grade Planning Officer to join the Development Management team, working on a mixed case load of projects including minors and some major strategic projects. You will be tasked with managing a diverse caseload of planning applications for complex householders, single dwellings, and some small commercial schemes. You will also assess planning merits, interpret development plans, and prepare clear, well-written reports recommending approval or refusal, provide expert planning advice, handle planning applications, and contribute to planning policy and transport strategies. You will help shape the London Borough of Ealing's future through innovative and community-focused planning, advising stakeholders on proposals and processes, handle appeals, draft high-standard decision notices, and provide expert guidance. Ideally, you will continue to be part of a team that values growth, collaboration, and excellence to deliver high-quality, client-focused outcomes for stakeholders.What you'll need to succeedYou will be qualified with a degree accredited by the RTPI or RICS in Town and Country Planning or equivalent. You will need to have experience in Development Management, including assessing planning applications across both residential and commercial areas. You must be confident writing appeal statements and providing practical advice on development proposals, being able to explain complex planning issues to a range of stakeholders. You will need to demonstrate a passion for creating sustainable and vibrant spaces that benefit the wider community.What you'll get in returnThe service offers flexible hybrid working with one core day in the office and flexible working around that. The salary banding has recently been benchmarked and now ranges from £40000 to £45000 plus public sector pension and holiday days. The Principals and Team Leaders in the service were all promoted internally, so career progression is high on the agenda within the Borough, and they pride themselves on developing staff.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ben Styles on 02072598760.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Quantity Surveyor - Housing Capital Programme (Lancaster West Estate) London (Hybrid Working)£58,000 - £63,000 + benefitsClosing date: 17th JulyHays is proud to be exclusively partnered with the Royal Borough of Kensington and Chelsea (RBKC) to recruit a Quantity Surveyor into their Lancaster West Estate (LWE) team, which is one of London's most high-profile and impactful regeneration and investment programmes.The OpportunityThis is a unique opportunity to join RBKC's Housing & Social Investment directorate, working within the Lancaster West Estate (LWE) team, delivering a major £500m capital investment programme over the next 9 years.The programme spans:Building fabric and sustainability improvementsDecent Homes worksMechanical & Electrical (M&E) upgradesYou'll play a key role in ensuring strong commercial management, value for money, and successful delivery across a complex and high-value portfolio of works.The RoleAs a Quantity Surveyor, you will take ownership of cost and commercial management across multiple projects from inception through to completion.Key responsibilities include:Managing financial performance, cost control and reporting across capital worksReviewing contractor valuations, variations, and final accountsSupporting procurement and tender processes, including tender evaluationProducing cost estimates, forecasts, and monthly expenditure reportsIdentifying and managing commercial risksWorking closely with project teams, consultants, and contractorsEnsuring contracts are administered in line with regulations and best practiceSupporting and mentoring junior members of the commercial teamAbout YouWe're looking for a commercially minded, collaborative professional who thrives in a complex delivery environment.You will have:A degree in Quantity Surveying (or equivalent)Proven experience (5+ years) in cost management within housing, capital works, or similar sectorsStrong knowledge of construction contracts and current regulationsExperience managing contractors and supply chainsExcellent analytical, financial, and communication skillsA proactive, solutions-focused approachPrevious experience within a local authority or social housing environment would be advantageous.Why Join RBKC?Be part of a flagship estate regeneration programme with real community impactWork within a collaborative, multidisciplinary team on complex projectsFlexible hybrid working modelStrong emphasis on values-led delivery, including: Putting communities firstWorking collaborativelyActing with integrity and respectApply NowAs exclusive recruitment partner, Hays is managing this campaign on behalf of RBKC.If you're ready to take the next step in your Quantity Surveying career and contribute to a transformative programme in central London, apply today or get in touch with for more information.Closing date: 17th JulyHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Purpose of RoleManage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+.Key ResponsibilitiesLeadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries.Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements.Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation.Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making.Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews.Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety.Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture.Essential RequirementsMandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care.23 years' experience in supported accommodation, residential care, or youth work.Strong understanding of safeguarding, trauma-informed care, mental health, and risk management.Proficiency in behaviour management and conflict resolution.Strong IT skills and experience in record keeping.Proven track record of leadership within supported housing or residential teams.Willingness to fulfil on-call and out-of-hours responsibilities.DesirableFull UK driving licence (or working towards one).Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks.Experience with Ofsted inspection or regulatory audit processes.TPBN1_UKTJ

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Our client is one of the UK’s largest providers of residential retrofit solutions for decarbonisation. They operate across both social housing and private homes, specialising in the management and delivery of large-scale programmes that improve energy efficiency and promote low-carbon technologies. Due to a busy work load, they are looking for a Site Manager with retrofit/decarbonisation experience to join their team in Harrow on a permanent basis. Responsibilities • Ensure weekly progress reports are completed and issued to the contract team., • Review all required RAMS and ensure full compliance with health and safety requirements across all sites., • Regularly monitor the master programme and liaise with the Reporting Manager to ensure adequate labour and subcontractor resources are in place to meet programme requirements., • Deliver weekly toolbox talks to site teams and subcontractors., • Plan and organise site facilities and logistics efficiently, ensuring all equipment is fit for purpose and operated only by suitably trained personnel., • Requisition materials, oversee deliveries, and ensure alignment with the construction programme and procurement schedule., • Ensure workmanship and material standards meet design specifications, building regulations, health and safety legislation, and quality standards., • Liaise with surveyors on cost control, waste management, variations, and confirmation of instructions., • Organise and chair weekly client and contractor review meetings., • Maintain accurate and comprehensive records of project activities to ensure full traceability., • Carry out regular site safety inspections and fulfil all health, safety, and welfare responsibilities in line with company policy. Skills • Proficient in IT, including Excel and Word., • Strong organisational and planning skills., • Excellent people management and leadership abilities., • Ability to motivate and manage teams effectively., • Strong teamwork and communication skills., • Knowledge of PAS 2030 and PAS 2035 requirements (desirable). Qualifications • SMSTS, • CSCS Card, • First Aid (3-Day), • NVQ Level 6 in Construction Site Management (desirable), • Full UK Driving Licence, • Experience A minimum of two years’ experience managing construction projects, including programme delivery and health and safety compliance. Experience within energy efficiency and/or social housing projects.

What you'll do You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain. This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role. But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives. What you'll earn £20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more. What you'll need Essential: • Valid UK driving licence and sole use of a car • Class 1 Business insurance • Right to work in the UK • Willingness to complete a DBS check • Reliable home broadband • Laptop or tablet with camera • Comfortable using basic technology • At least 18 hours available per week • Flexibility for weekdays, evenings and weekends • Strong verbal and written English Personal qualities: • Good at talking to people• Friendly and professional • Resilient and confident • Self-motivated and independent • Having good time management and prioritising skills Who this suits This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments. This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen. Our process is quick and straightforward:· Apply online· One-way video interview (via Willo – do it anytime, anywhere)· Final interview (includes a short role play)· Offer· Background checks (via Zinc)· Start work Need adjustments during the process? Contact: _ We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country. Sandbox

What you'll do You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain. This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role. But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives. What you'll earn £20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more. What you'll need Essential: • Valid UK driving licence and sole use of a car • Class 1 Business insurance • Right to work in the UK • Willingness to complete a DBS check • Reliable home broadband • Laptop or tablet with camera • Comfortable using basic technology • At least 18 hours available per week • Flexibility for weekdays, evenings and weekends • Strong verbal and written English Personal qualities: • Good at talking to people• Friendly and professional • Resilient and confident • Self-motivated and independent • Having good time management and prioritising skills Who this suits This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments. This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen. Our process is quick and straightforward:· Apply online· One-way video interview (via Willo – do it anytime, anywhere)· Final interview (includes a short role play)· Offer· Background checks (via Zinc)· Start work Need adjustments during the process? Contact: _ We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country. Sandbox

Home » Residential » Traditional Private Housing » Senior Site Manager (High End Residential) | £55,000 – £60,000 + package / £240 – £250 per day | Perm / Temp to Perm | SW London Salary: £55,000 - £60,000 + package / £240 – £250 per day Location: South West London Region: London I have a great opportunity for a Senior Site Manager to join a high end residential building contractor on a permanent or temp to perm basis, working on a new build project in SW London comprising 4 x 4 bedroom luxury family homes. The company have been around since the 1980’s, initially carrying out small extensions and alterations within the high end residential sector. Over the years they have continuously evolved, and are one of the most reputable builders in the high end residential sector carrying out prestigious projects to the highest quality. They carry out new build developments, refurbishment projects, extensions and alterations throughout South West London and the surrounding areas. Regardless of the project, the aim remains the same; to exceed their clients’ high expectations. Client focus and an uncompromising attitude to quality of finish are the driving forces behind the success of their business. The project in SW London comprises 4 x 4 bedroom luxury bedroom homes, each benefiting from their own private garden and off-street parking. The houses are within a conservation area and have traditional facades in line with the local architecture. The houses will be built to an exceptional specification and feature their own private, landscaped garden. The project is currently at the groundworks stage and is due to be completed by the summer of 2017. Senior Site Manager: • Experienced No.1 Site Manager with a track record working for a reputable residential developer or main contractor, • Strong background delivering new build residential developments for a reputable housebuilder, • Background working on high end residential developments, • SMSTS, CSCS & First Aid, • Strong on Health & Safety and paperwork, • Presentable with strong client facing skills, • Excellent man management skills, • Able to commute to SW London on a daily basis If you are a Senior Site Manager with the right experience and you are interested in this role, please apply with an updated CV or call Rob Apps on: 020 7401 8886 Title Name Address Postcode Your Email Attach CV #J-18808-Ljbffr

Domestic Gas Service & Repair Engineer – £42,000 - £45,000 basic + OTE Example Recruitment Group have an amazing opportunity for a Gas Engineer to join one of the UK’s leading property services & facilities maintenance companies, covering the West London area. What’s on offer: £42k - 45k basic + very high earning potential (overtime & call-outs) Call-out rota: 1 in 4 (day-by-day, Social Housing) – £50 complete / £40 incomplete jobs Company van + fuel card 23 days holiday + bank hols Training, career progression & wellness packages The role: • Servicing & breakdowns in domestic housing association properties, • Fault finding, diagnostics, boiler & heating system repairs, • All appointments pre-booked – no cold calling! Requirements: • ACS: CCN1, CKR1, HTR1, CENWAT, • Unvented (desirable), • Strong breakdown & repair experience, • Full UK driving licence + clean DBS Patch: West London Apply now with your CV and take the next step in your career

Role: Young Women’s Keyworker Based: Hammersmith Rate: £20 umb Start Date: ASAP Duration: Temp ongoing Hours: 28 hours per week – Hybrid, 2 days home working Our client, a specialist charity, is looking for a Young Women’s Keyworker to be responsible for providing specialist one-to-one keywork and advocacy support to a caseload of young women, aged 15-24 Synopsis of duties: Provide an in-reach prison service to young women via video call/telephone and face-to-face where appropriate prior to leaving custody to assist in preparing them for release and meeting them at the gate upon release. Provide outreach support and advocacy to young women in the community with varying complex needs and across each complexity level. Conduct an initial holistic assessment of young women’s needs. Develop and regularly review individual support plans across all pathways of need. Regularly meet with young women to provide dedicated emotional and practical support, adopting a trauma-informed, non-judgemental approach to empower young women towards an independent, safe, crime-free life in line with the organisation’s vision and mission. Attend the different probation offices in the region you cover, integrate with National Probation Service staff and introduce the Minerva services to the client, encouraging referrals to the service and establishing positive relationships. Develop strong professional relationships and networks with local support services and advocate for young women with external agencies, including at Housing, Social Services, MARAC and IOM panels. Contribute to developing and updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria. Ensure that Advance meets contractual obligations, including the prompt upload of records onto the Ministry of Justice portal Refer & Monitor, alongside swift and accurate record keeping via the case management software (MODUS) and any other record deemed necessary. To support the engagement and attendance of young women at Women’s Centres and activities programme. To support the work of the Minerva Peer Mentor service, supporting the induction of new volunteers, referring to the service and working alongside Peer Mentors to support young women. Consistently review your work, obtaining feedback from young women on exit from the service and using this to inform the development of our services. Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans. Essential Requirements An in-depth knowledge of the needs of young women and of the issues facing young women who are at risk of or who have been involved in the Criminal Justice System. Strong understanding of the context and challenges facing vulnerable young women and girls, including the impacts of domestic violence, mental health and sexual health. Significant experience of working with young women experiencing issues related to offending and experience of community engagement, advocacy and support work with young people Experience of recognising and responding to safeguarding concerns Experience of working within a multi-agency and legislative framework. Enhanced Adult and Child DBS on the update service or dated within the last 12 months MUST HAVE EL1 VETTING (PRISON AND POLICE) AND WORKING IN A ROLE THAT REQUIRES VETTING WITHIN THE PAST 6 MONTHSSupporting Futures Consulting acts as both an employer and an agency

Role title: Senior Finance Officer (Housing Revenue Account) Location: Hybrid, London Borough of Harrow Forward Drive, Harrow, HA3 8NT Contract: 6 months Rate: £400 per day (Umbrella) About the Role: London Borough of Harrow is seeking an experienced Senior Finance Officer to provide expert financial analysis and business partnering support to the Council's Housing Revenue Account (HRA). This is an exciting opportunity to play a key role in ensuring the financial sustainability of housing services while supporting strategic decision-making that directly impacts tenants and the Council's long-term housing delivery objectives. Working closely with senior stakeholders, you will be responsible for delivering high-quality financial advice, ensuring compliance with statutory and regulatory requirements, and supporting the effective management of housing income streams, including rent and service charge setting. Key Responsibilities: Provide expert financial analysis and business partnering support across the Housing Revenue Account. Lead and support the annual rent and service charge setting process, ensuring compliance with relevant legislation and guidance. Deliver accurate financial forecasting, budgeting, and monitoring for housing services. Support strategic financial planning and contribute to long-term housing delivery and investment programmes. Prepare and present financial reports, business cases, and recommendations to senior management and key stakeholders. Ensure robust financial controls and compliance with statutory, regulatory, and corporate requirements. Analyse complex financial data and provide insightful recommendations to support operational and strategic decision-making. Work collaboratively with service managers to improve financial performance and income sustainability.Requirements: Proven experience working within a local authority finance environment, ideally supporting a Housing Revenue Account (HRA). Strong knowledge of HRA accounting, rent setting, service charges, and housing finance regulations. Experience providing business partnering support to senior stakeholders. Excellent budgeting, forecasting, and financial analysis skills. Strong understanding of local government finance and statutory reporting requirements. Ability to communicate complex financial information clearly to both finance and non-finance audiences. Qualified, part-qualified, or qualified by experience accountant (CIPFA, ACCA, CIMA, ACA desirable).About Us: For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions. We are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big, scary, faceless company; quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'Investor in People,' which is reflected across our business in the length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work, and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are great transport links via the Metropolitan Line, Watford DC Line, and national rail service. It is easily accessible to the M1, M25, and A406. The personal information we have collected from you will be shared with Cifas, who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting (url removed)

Job Tittle: Homelessness Prevention & Solutions Support Officer Location: Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - March 2027 Hours: 36 hours per week, Monday to Friday Work Style: Office Based Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance. Key Responsibilities: Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately. Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support. Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them. Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult. Manage complaints and provide initial advice to clients about their housing or homelessness applications.Candidate Profile: Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment. Background in Housing Experience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis. Able to write clearly, accurately and concisely, producing straightforward and easy to understand information.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients. What the Job Will Be Doing • Managing and supporting a team of Housing Options and Homelessness Officers., • Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996., • Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation., • Monitoring caseloads, KPIs, service standards and customer outcomes., • Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection., • Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records., • Managing escalated complaints, legal challenges and high-risk cases., • Developing and implementing effective homelessness prevention and relief strategies., • Working closely with internal departments, Registered Providers, support agencies and external partners., • Supporting the effective use and procurement of temporary accommodation and private rented sector options., • Producing performance reports and identifying opportunities for continuous service improvement., • Managing staff performance, supervision, training, development and absence management., • Ensuring safeguarding concerns are identified, recorded and escalated appropriately. What You Will Need • Previous management experience within a Housing Options or Homelessness service., • Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017., • Experience managing complex homelessness assessments and statutory decision-making., • Excellent understanding of homelessness prevention, relief and temporary accommodation duties., • Experience managing performance, KPIs and operational service delivery., • Ability to lead, motivate and develop high-performing teams., • Strong communication, organisational and decision-making skills., • Experience managing complaints, legal challenges and complex casework., • Good understanding of safeguarding, equality legislation and data protection., • Previous experience working within a Local Authority Housing Service

Title: Plumber Multi-Skilled Location: North London Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am – 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Title: Painter and Decorator Location: North London Salary: £35,060 - £36,905 Working hours/pattern: 40 hours per week between 8am – 6pm. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Managing Quantity Surveyor (Senior QS) West London £85,000-£95,000 + £5,200 Car Allowance (or Company Car) + Bonus + Healthcare + Pension The Opportunity We are recruiting on behalf of one of the UK's leading regeneration and refurbishment contractors, delivering large-scale estate renewal, occupied refurbishment, retrofit and building safety projects for local authorities and housing providers. The business has extensive experience transforming residential communities through external and internal refurbishment, energy efficiency improvements and major capital investment programmes. Due to continued growth, our client is looking to appoint an experienced Managing Quantity Surveyor to join a flagship estate regeneration project in West London. This high-profile scheme comprises the refurbishment of four occupied residential tower blocks on the Estate, incorporating both external and internal refurbishment works as part of a major regeneration programme. The project includes upgrades to homes and communal areas, building safety improvements and energy efficiency measures. This is an excellent opportunity for an experienced Senior Quantity Surveyor ready to step into a Managing QS position, or an established Managing Quantity Surveyor looking to join a business recognised for its collaborative culture, structured processes and excellent work-life balance. The Role Reporting into the Commercial Manager, you will take commercial responsibility for the project while leading and mentoring a commercial team consisting of: 2 Senior Quantity Surveyors Project Quantity Surveyor Assistant Quantity Surveyor Trainee Quantity Surveyor You'll be expected to spend a minimum of three days per week on site, working closely with the client, operational teams and senior stakeholders. Key Responsibilities Lead the commercial delivery of a major occupied refurbishment and regeneration project Manage and develop a team of Quantity Surveyors across multiple levels Oversee subcontract procurement, contract administration and final accounts Manage project budgets, forecasts, CVRs and financial reporting Identify commercial risks and opportunities throughout the project lifecycle Build strong client relationships and act as the commercial lead on the project Work closely with operational teams to ensure successful project delivery Mentor and develop junior commercial staff Ensure compliance with company commercial processes and procedures About You We're looking to speak with experienced Senior Quantity Surveyors or Managing Quantity Surveyors who have a strong background delivering large-scale refurbishment or regeneration projects. Requirements Proven experience within a Tier 1 or leading main contractor environment Experience delivering refurbishment, regeneration or major housing projects Occupied refurbishment experience is highly desirable Strong commercial management and leadership skills Excellent client-facing and stakeholder management abilities Experience managing and mentoring commercial teams Strong knowledge of JCT contracts and commercial reporting Process-driven with excellent organisational skills What's on Offer £85,000-£95,000 basic salary £5,200 car allowance or company car Minimum 5% annual bonus Private healthcare Excellent pension contribution Travel expenses Hybrid working with a minimum of three days on site Excellent work-life balance Long-term career progression within a market-leading regeneration contractor Apply If you're an experienced Senior Quantity Surveyor ready for the next step, or an established Managing Quantity Surveyor looking to join one of the UK's leading regeneration businesses, we'd love to hear from you. Apply now or get in touch for a confidential discussion

Tezlom is currently recruiting experienced and compassionate Support Workers to join our team, working across supported housing services, residential homes, and care settings to support service users with learning disablities and mental health needs in Ealing, London This role involves supporting young adults and adults with learning disabilities, as well as individuals who may have autism, mental health needs, or additional complex support requirements This is a great opportunity for experienced carers looking for flexible bank shifts while making a real difference in people’s lives. Key Responsibilities As a Support Worker, your duties will include: • Providing person-centred support to adults and young adults with learning disabilities, • Supporting service users with daily living skills (cooking, cleaning, budgeting, and personal care), • Promoting independence, dignity, choice, and inclusion, • Supporting individuals with social activities, education, and community access, • Assisting with medication in line with care plans (where required), • Encouraging positive routines and emotional wellbeing, • Supporting individuals with challenging behaviour in a calm and professional manner, • Completing accurate daily notes, reports, and care documentation, • Working as part of a team to deliver safe and high-quality care About You We are looking for candidates who are: • Experienced in working with learning disabilities (essential), • Caring, patient, and compassionate, • Reliable and flexible to work bank shifts (days, evenings, weekends, nights), • Confident supporting vulnerable adults in a respectful and professional way, • Able to build positive and trusting relationships with service users, • Able to work independently and as part of a team Requirements • Previous experience working with learning disabilities (essential), • Right to work in the UK, • Enhanced DBS (or willingness to apply) Desirable (Not Essential) • Care Certificate, • Driver (preferred but not essential) What We Offer • Flexible bank shifts to suit your availability, • Competitive hourly pay, • Variety of work across supported housing and residential settings, • Ongoing support from Tezlom Recruitment, • Opportunity to develop skills within health & social care, • Friendly and supportive working environment Apply Today If you are passionate about supporting people to live fulfilling and independent lives, we would love to hear from you Contact Tezlom Recruitment today and one of our consultants will be in touch

Pay: £22.00 per hour Job Description: Join a respected social housing contractor where your carpentry and multi-trade expertise will make a real difference to tenants' homes and communities. Carpenter / Multi-Trader – Social Housing Location: Brent Salary: £22.00 + Van & Fuel Card Hours: Monday to Friday, 8am–5:00pm Contract: Contract, Full-Time About Us: We are recruiting for a well-established social housing contractor, delivering high-quality repairs and maintenance services to local authority and housing association properties. With a strong focus on customer satisfaction and getting the job done right the first time, we're looking to grow our dedicated team of trades professionals. The Role: We are currently seeking an experienced Multi-Trader to join our responsive repairs team. The successful candidate will carry out a range of carpentry works and associated multi-trade tasks in occupied and void social housing properties. Key Responsibilities: Carry out 1st and 2nd fix carpentry works including doors, skirting, kitchens, and flooring Deliver a range of secondary trades including basic plumbing, tiling, patch plastering, and painting Complete all works to a high standard, ensuring tenant satisfaction Maintain professional conduct and appearance while representing the company Use PDA systems to receive and close jobs Comply with Health & Safety procedures at all times Requirements: Proven experience in carpentry and multi-trade works (preferably in social housing or domestic settings) NVQ Level 2 or equivalent in Carpentry (or time-served) Competence in at least 2 additional trades (e.g., plumbing, tiling, plastering) Full UK Driving Licence (essential) Excellent customer service skills DBS check or willingness to undergo one What We Offer: Company van + fuel card Uniform, PPE & power tools provided Ongoing training and development Job stability with a respected employer in the sector

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Managing a caseload of housing applications from initial assessment through to property allocation, • Assessing applications in line with the Housing Act 1996 (Part VI), Allocations Policy and relevant legislation, • Determining eligibility, banding and priority for applicants on the Housing Register, • Shortlisting and nominating applicants through the choice-based lettings process, • Managing the allocation of both permanent and temporary accommodation in line with policy, • Carrying out verification checks, including income, residency, immigration status and supporting documentation, • Assessing medical, welfare and overcrowding cases, obtaining specialist advice where required, • Providing housing advice to applicants, explaining allocation decisions and review rights, • Liaising with Housing Officers, Lettings Teams, Homelessness Services and external partners to ensure timely allocations, • Maintaining accurate records on housing management systems and ensuring statutory timescales are met, • Responding to enquiries, complaints and member enquiries in a professional and timely manner What You Will Need • Experience working as an Allocations Officer within a Local Authority or Housing Association, • Strong knowledge of Housing Act 1996 Part VI and housing allocations legislation, • Experience assessing housing applications, banding and determining eligibility, • Knowledge of choice-based lettings and housing register management, • Experience using housing management systems such as Locata, Jigsaw, NEC, Northgate or similar, • Ability to manage a busy caseload and work to performance targets, • Excellent communication and customer service skills, • Strong attention to detail with the ability to make fair and robust decisions, • Experience working with vulnerable households and complex housing cases is desirable

Job Title: Customer Service Officer - Council Tax & Housing Benefits Location: Ealing, W5 2HL - Hybrid working (2 days Office, Tuesdays & Wednesdays) Hourly rate £20.96 PAYE / £27.33 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are looking for a Council Tax & Housing Benefit Customer Service Officer to join our Customer & Transactional Services team. In this customer-focused role, you will be the first point of contact for residents, providing expert advice and support on Council Tax, Housing Benefit and Council Tax Support enquiries. You will play a key role in helping customers understand their accounts, manage payments, access benefits and utilise online services. Key Responsibilities Handle a high volume of telephone and customer enquiries relating to Council Tax, Housing Benefit and Council Tax Support. Provide clear, accurate and professional advice on benefit entitlement, council tax accounts and payment arrangements. Negotiate and agree payment plans with customers in accordance with council procedures. Maintain accurate customer records and update accounts using council systems. Process applications, correspondence, discounts, exemptions, direct debits, refunds and account changes. Support residents in using online services and digital platforms such as MyAccount. Liaise with internal departments and external organisations to resolve customer enquiries efficiently. Manage sensitive and potentially challenging customer situations with empathy, professionalism and resilience. About You You will be a confident communicator with strong customer service skills and experience working within Council Tax, Housing Benefits and a local government environment. Essential Requirements Working knowledge of Council Tax and/or Housing Benefit and Council Tax Support legislation. Essential software knowledge of Northgate/NEC/Iworld. Working knowledge of a document imaging system Minimum one year's experience within a customer service or service delivery environment. Proven ability to resolve customer enquiries by telephone. Excellent verbal and written communication skills. Ability to remain calm and professional when handling difficult or distressed customers. Experience using Microsoft Office, CRM systems and other ICT applications. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Title: Carpenter Multi Trade Contract Type: Permanent, Full time, 40 hours Salary: £41,200 per annum Grade: 05 Working Location: South West London and surrounding areas Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date: 6th August 2026 at 9am Interview Date: 11th August 2026 Please click here for the role profile - Role Profile - Carpenter.doc Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Join our Repairs Team at L&Q: Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. This is an excellent opportunity to join a busy and well-established team, carrying out a diverse range of repairs and maintenance work across our housing stock. It is essential to have a manual driving license to carry out this role. Your impact in the role: Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs. It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and/or Housing environment . NVQ or equivalent preferred • Able to deliver excellent customer service • Right first-time approach • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #CVL

SW-007-Plumb-270 Plumber – Planned Maintenance (PPM) £220 - £230 per day Working for a Maintenance Contractor Based at one location in West London Short term temp role This role will be working in your own in closed wing of a Cat C Prison Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility in West London This is a short term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for replacing a straight line of radiators in a closed wing. Important good to knows The facility is a secure unit and therefore personal items (mobile phones) will not be allowed past security checks daily There will be a key holder in each team and as a team you will be responsible for the safe movement, use, storage and removal of a work tool chest and required materials to complete set works The facility could be challenging environment for some due to it’s secure nature and security checks, so you must be happy working in and around a secure facility which houses patients and inmates Key elements of the role and your responsibilities You will be responsible for replacing a straight line of radiators in a closed wing Additional works could consist of: Carry out planned plumbing maintenance and safety checks in accordance with PPM schedules Inspect, test, and maintain hot and cold water systems, including toilets, sinks, showers, and associated pipework Diagnose faults, replace components, and complete minor repairs to plumbing installations Support the maintenance of heating and domestic water services, including flushing systems and checking TMVs Ensure compliance with Legionella control measures and water hygiene standards Complete minor multi-trade tasks when necessary (e.g. sealing, making good) Work collaboratively with facilities management and on-site estates teams Accurately complete job sheets, time records, and compliance documentation What you need to bring to the role as the successful applicant to the Qualified Plumber or Plumbing & Heating Engineer with experience in PPM and facilities maintenance Recognised qualifications: City & Guilds/NVQ Level 2 or 3 in Plumbing or Heating Experience maintaining plumbing systems in commercial or public buildings Knowledge of water regulations, Legionella prevention, and building services Strong customer service and communication skills CSCS card or equivalent Health & Safety awareness Experience in secure, healthcare or educational settings is advantageous Willingness to comply with security and site-specific procedures Next step to apply for this Plumber role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labourer Reference ID: SW-007-Plumb-270

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Title: Groundworker South West London Contra ct Type: Permanent Full time 40 hours per week Salary: £35,530 per annum single trade Grade: 5 Reporting Office: Sidcup DA14 5HU Working Location: South West London Persona: Mobile/Field Based Worker Working Pattern: 8 to 5 Monday to Friday. Call outs per rota basis Closing Date: 6th August 2026 at 9am Please click here for the role profile - Groundworker Role Profile.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous Applicants May Not Apply - (if prior applications were regretted within 12 weeks) With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Join our Repairs Team: We have a fantastic opportunity for an experienced Groundworker to become part of our in-house Maintenance Team. A company vehicle for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. The role will include all aspects of groundwork need to have experience in Fencing, Brickwork and pointing. Concrete works, and Slabbing. We welcome knowledge of additional trades. Candidates will have experience in drainage repair and renewing, flagging, fencing, concrete works, tarmac patching, and manhole repairs. We also carry out High Pressure water jetting of drains, experience of jetting isn't required as full training will be provided to the right candidate. The focus will be on high-quality work, outstanding customer service and the right first-time attitude. You will be required to work as part of a larger team as part of this role. The role requires a knowledge of building and housing preferably with the Social Housing Environment. Customer Service skills and ability to deal with vulnerable people. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #CVL

Role: Caretaker Location: Harrow (Various Housing Estates across the Borough - dependent on Line Manager) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 4 months initially, with potential to extend Hours: 40 hours per week, Monday to Friday Work Style: Field-based, working across housing estates throughout the London Borough of Harrow Hourly Rate: £16.71 per hour PAYE Please note: A valid UK driving licence are required for this role. Pertemps Recruitment Partnership is recruiting for an experienced Caretaker to join the Housing Resident Services Team at the London Borough of Harrow. This is an excellent opportunity to contribute to the delivery of a high-quality, customer-focused estate service, ensuring communal housing areas are clean, safe and well maintained for residents. Working as part of the Estate Services team, you will play a key role in maintaining the Council's housing estates, providing an efficient and reliable caretaking service that enhances the living environment for tenants, leaseholders and residents. Key Duties: Ensure all communal internal and external areas of housing buildings and estates are clean, tidy and safe. Carry out routine cleaning of communal areas, including stairwells, corridors, entrances and shared facilities. Inspect communal lighting, replace light bulbs where appropriate and adjust time clocks when required. Check the operation of communal door entry systems and report faults promptly. Help maintain a safe environment by identifying and reporting health and safety hazards or maintenance issues. Assist with the preparation and checking of community centres, including setting out tables and chairs and checking heating, hot water and fire safety equipment. Work flexibly across the borough and support colleagues to ensure the continued delivery of high-quality estate services.Candidate Profile: Experience working within estate services, housing, cleaning, grounds maintenance or a similar environment. Knowledge of cleaning techniques and safe working practices. General handyperson skills with an understanding of basic repair and maintenance issues. Practical experience of building cleaning and grounds maintenance. Ability to work independently and use initiative to manage workloads effectively. Excellent customer service skills with experience dealing with members of the public in a courteous and professional manner. Manual dexterity and the ability to undertake the physical duties associated with the role. Basic literacy and numeracy skills.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

At Peabody, every home matters. Every letting matters. Every day a property sits empty is a missed opportunity for someone waiting for a home. We're looking for an exceptional Allocations & Lettings Manager to lead a high-performing frontline service. This is a role for a confident and resilient leader who thrives in a fast-paced environment, understands the complexities of social housing, and has the energy and determination to drive performance whilst bringing people with them. About the role North-West London is one of the most diverse and challenging housing markets in the country. Demand is high, expectations are high, and every decision has a direct impact on residents and communities. As our Allocations & Lettings Manager, you'll lead the operational delivery of lettings and allocations across the region, ensuring homes are allocated quickly, fairly and compliantly. A major focus of the role will be reducing void turnaround times and ensuring properties are let as soon as they become available, helping more people access safe and secure housing. You'll be responsible for managing a team of ten Allocations & Lettings professionals, setting clear expectations, holding people accountable, and creating a culture of high performance, continuous improvement and excellent customer service. Success in this role requires someone who is organised, decisive and commercially aware, whilst remaining fair, supportive and committed to developing their people. What you'll be doing • Lead, motivate and develop a high-performing Allocations & Lettings team, providing effective coaching, support and performance management., • Drive service performance, reducing void turnaround times and maximising re-let outcomes whilst delivering excellent customer service., • Ensure homes are allocated quickly, fairly and compliantly in line with legislation, policies, procedures and nomination agreements., • Work collaboratively with Repairs, Neighbourhoods, Customer Services and local authority partners to remove barriers and improve operational performance., • Use data, insight and reporting to monitor performance, identify opportunities and drive continuous improvement across the service., • Manage complex cases, complaints and escalations while leading service improvements and promoting best practice across the organisation. About you We're looking for a confident, resilient and energetic leader who thrives in a fast-paced environment and isn't afraid to make difficult decisions. You'll know how to balance challenge with support, holding people accountable whilst bringing them with you on the journey. You'll be comfortable working in a complex and demanding housing environment, able to build strong relationships, influence stakeholders and maintain focus on delivering excellent outcomes for customers. You'll have: • Experience of managing allocations, lettings or housing management services within a social housing setting., • Strong knowledge of housing legislation, allocations policy and regulatory requirements., • A track record of improving performance and leading teams through change., • The confidence to manage difficult conversations, performance issues and complex operational challenges., • Excellent communication and relationship-building skills, with the ability to influence a wide range of internal and external stakeholders., • Strong organisational skills, sound judgement and the ability to prioritise effectively in a busy environment., • A commitment to delivering excellent customer outcomes and making the best use of housing stock. Why join Peabody? This is an opportunity to make a genuine impact. You'll be leading a service that helps people access homes, supports local communities and plays a vital role in Peabody's performance. If you're a driven housing leader who enjoys delivering results, tackling challenges head-on and developing high-performing teams, we'd love to hear from you. Join us and help ensure every available home is let quickly, compliantly and with the customer at the heart of everything we do. Here’s what you’ll get when you join us: • Flexible and hybrid working, • 30 days' annual leave, plus bank holidays, • Up to 10% pension contribution, matched 1:1, • Two additional paid volunteering days each year, • Flexible benefits scheme, including options for healthcare, dental care, and more What to expect from our recruitment process We’re committed to a fair, inclusive, and transparent recruitment process. Interviews/assessment will be held in person on the 10 August in our Ealing Office. Please read before you apply • You must have the right to work in the UK; we are unable to provide visa sponsorship., • We reserve the right to close this advert early if we receive a high volume of suitable applications., • Due to the pace and operational demands of the service, this role requires a minimum of four days per week in the office. Regular on-site presence is essential to lead the team effectively, manage performance, collaborate with key stakeholders and deliver excellent customer outcomes. We’re committed to delivering Simple, Safe, and Smart services. Our values Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, and Pull together are at the heart of everything we do. If you share these values and want to make a real impact, we’d love to hear from you. Please apply by submitting an anonymised CV, answer our application questions and providing a short supporting statement outlining why you're the ideal candidate for the Allocations and Lettings Manager role. Closing date: 30th July 2026 at midnight

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association. You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. Following a period of initial training, you will have the opportunity to work in a hybrid capacity, with the flexibility to work from home. You can choose to be based from one of three office locations: Westminster, Ealing or the Pitsea site. DUTIES AND RESPONSIBILITIES INCLUDE: Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to provide fair resolutions. Collaborate with internal teams and external contractors to collect evidence and support complaint resolution. Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and relevant regulatory requirements. Maintain accurate and transparent records of all complaint-related interactions within the CRM system. Provide feedback to management and relevant teams on recurring issues to support service improvements and reduce complaint volumes. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience in a similar role within a contact centre or customer service environment. Experience working within social housing or a similar public sector service environment (preferred). Excellent communication skills, both verbal and written, across telephone and digital platforms. Strong organisational and time management skills, with the ability to meet service level agreements (SLAs). Proficient in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience working within a complaints-handling environment. Excellent knowledge and understanding of the Housing Ombudsman Complaint Handling Code. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Central Recruitment is currently working with a London based charity whose mission is to support people experiencing homelessness to find secure accommodation and work towards a positive future. Our client is currently recruiting for a Hostel Manager, to work in the Twickenham area. The hostel is a 14-bed service that provides 24-hour support to people affected by homelessness or rough sleeping to move off the streets and into safe, secure housing. • 37.5 hours per week, • Monday - Friday, 09:00 - 17:00 (with some flexibility to occasionally work evenings, weekends and on-call duties), • £42,000 per annum, • Permanent This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management, • Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times, • Lead regular team meetings, reflective practice sessions, and ensure effective communication across shifts, • Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management, • Oversee key work delivery, ensuring support plans are effective, strengths-based, and outcome-focused, • Provide coaching and guidance to staff on trauma-informed practice, safeguarding, and complex client support., • Ensure appropriate responses to challenging behaviour, supporting staff to use de-escalation and non-punitive approaches, • Act as the safeguarding lead within the service, ensuring all concerns are managed appropriately and escalated where required, • Oversee financial processes including petty cash, rent collection systems, and budget monitoring, • Represent the service professionally in multi-agency meetings, and develop strong working relationships with external partners, including housing providers, healthcare services, and local authorities, • Support residents to access appropriate services and move-on opportunities, • Lead on audits, inspections, and compliance checks WHAT WE’RE LOOKING FOR: • Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma, • Experience of supervising or managing staff within supported housing, hostels, or similar environment, • Strong knowledge of safeguarding, risk assessment, and incident management, with the ability to lead on identifying, responding to, and escalating concerns appropriately, • Demonstrable understanding of trauma-informed and psychologically informed approaches, and the ability to embed these within team practice, • Experience of managing staffing rotas and addressing resourcing gaps, including coordinating overtime, bank/casual staff, or agency cover to maintain safe service delivery, • Strong understanding of the challenges, barriers, and behaviours associated with homelessness, and the ability to implement compassionate and effective service responses., • Ability to manage complex and sometimes high-risk situations, providing clear direction and support to staff, • Strong interpersonal skills, with the ability to build effective relationships with residents, staff, and external partners, • Knowledge of local housing pathways, homelessness legislation, and community resources, • Experience of service performance monitoring, quality assurance, or contract compliance, • Ability to work both strategically and operationally, including providing hands-on support where required FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: Current valid right to work in the UK Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Travellers Liaison Officer – Brent Council Fox Morris Group are working to recruit a Travellers Liaison Officer Role and Responsibilities: • To be the face of the landlord; providing a high level of customer service, taking ownership for every aspect of site management, ensuring that expectations are managed., • Work collaboratively and be the lead contact, keeping stakeholders informed, delivering a seamless ‘one team’ landlord service. This will include setting up and managing professionals’ meetings and action plans as needed for complex issues., • Responsible for keeping all residents’ records and data up to date and accurate in real time, with all interaction recorded, holding other teams to account to do the same., • To undertake a proactive approach to site management by adopting mobile working with the use of appropriate IT and communication systems and adhering to health and safety and lone working requirements. Experience: 1. Knowledge and understanding of local authority statutory and support services related to the housing sector and emerging trends., 2. Awareness of Protection from Eviction Act 1977 and Housing Act 1988 as it relates to the issue, management, and termination of licenses., 3. Knowledge of welfare benefits and related issues, including Universal Credit. ., 4. Knowledge of equality and diversity issues affecting Gypsy Traveller and Roma communities such as stigma, discrimination and isolation., 5. Good knowledge and understanding of standard IT software packages including Microsoft Office and Teams., 6. Comprehensive understanding of the regulatory requirements for social housing landlords and how to embed these into day-to-day practice as a housing professional., 7. Experience and commitment to working on own initiative, setting and managing challenging goals, taking total ownership with pride, wanting to make a difference., 8. Experience of delivering high quality customer services in partnership with the customer, putting them at the heart of your decisions., 9. Experience and commitment to working on your own initiative, setting and managing challenging goals, understanding your contribution, impact and how to make a difference by taking total ownership of a role with pride. IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE. We do not hold CV’s on file without first speaking

Ealing, London – hybrid working Help us build trust, improve services and deliver better outcomes for residents North-West London is one of our largest, most diverse and fast-paced regions. We're looking for an experienced and inspirational Regional Resolution Manager to lead our resolution service, ensuring residents receive fair, timely and high-quality outcomes when things don't go as planned. This is a high-profile leadership role with significant regional responsibility. You'll oversee complaints, Member enquiries and executive correspondence, working at the intersection of resident experience, operational performance, regulatory compliance and organisational reputation. As a trusted partner to Regional Directors and operational leaders, you'll use insight from complaints and resident feedback to drive learning, improve services and strengthen resident confidence. What you'll be doing Leading a team of Complaint Investigators and Coordinators, you'll be responsible for ensuring complaints and enquiries are managed consistently, professionally and in line with regulatory expectations. You will: • Lead the delivery of a high-quality resolution service across North West London., • Ensure complaints, Member enquiries and executive correspondence are handled fairly, consistently and within timescales., • Act as the escalation point for complex, sensitive or high-risk cases., • Oversee responses to MPs, Councillors and other key stakeholders., • Ensure compliance with the Housing Ombudsman's Complaint Handling Code and organisational policies., • Use complaints, Ombudsman decisions and resident feedback to identify trends, root causes and opportunities for service improvement., • Work collaboratively with operational leaders to embed learning and reduce repeat complaints., • Provide performance insight, challenge and support to improve resident outcomes., • Build strong relationships with internal and external stakeholders to protect and enhance resident trust. Serving one of our most complex urban regions, you'll be comfortable managing politically sensitive and high-profile casework, balancing resident expectations, regulatory requirements and reputational risk while maintaining a strong focus on service improvement. About You You'll be an experienced housing professional with strong leadership skills, excellent judgement and a passion for improving resident experience. You'll bring: • Significant experience in complaint handling, customer resolution, investigations or service improvement within social housing or a similarly regulated environment., • Strong knowledge of the Housing Ombudsman's Complaint Handling Code and effective complaint resolution practices., • Understanding of the Regulator of Social Housing Consumer Standards and the wider housing regulatory landscape., • Experience managing complex complaints relating to repairs, housing management, tenancy matters, antisocial behaviour, resident safety or property services., • Experience responding to enquiries from MPs, Councillors, senior executives and other high-profile stakeholders., • Proven success leading, developing and motivating high-performing teams., • Excellent written communication skills, with the ability to produce clear, balanced and evidence-based responses., • Strong analytical skills and experience using insight to drive continuous improvement., • The confidence to challenge constructively and influence leaders at all levels. Why this role matters Complaints provide some of the most valuable insight into our residents' experiences. As Regional Resolution Manager, you'll ensure complaints are not only resolved fairly and effectively but that the learning from them drives meaningful service improvements across the region. Our values and service standards You'll be someone who shares our values of Being Kind, Doing the Right Thing, Loving New Ideas, Celebrating Diversity, Keeping Our Promises and Pulling Together. You'll also champion our service standards by getting things sorted, keeping residents updated, being honest and accountable, listening and supporting, and learning and improving. Why join us? You'll be joining a service that is passionate about helping residents flourish in their homes and communities. You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day. Here’s what you’ll get when you join us: • Flexible and hybrid working, • 30 days' annual leave, plus bank holidays, • Up to 10% pension contribution, matched 1:1, • Two additional paid volunteering days each year, • Flexible benefits scheme, including options for healthcare, dental care, and more What to expect from our recruitment process We’re committed to a fair, inclusive, and transparent recruitment process. Interviews/assessment will be held in person on the 6 August in our Ealing Office. Please read before you apply • You must have the right to work in the UK; we are unable to provide visa sponsorship., • We reserve the right to close this advert early if we receive a high volume of suitable applications., • Regular attendance at our Ealing Gateway Regional Office with travel across our other regions and visits to our Headquarters in London. If you're passionate about resident experience, regulatory excellence and leading service improvement within a complex urban housing environment, we'd love to hear from you. Please apply by submitting an anonymised CV, answering a few application questions and providing a short supporting statement outlining why you're the ideal candidate for the Regional Resolution Manager role. Closing date: 29th July 2026 at midnight

Job Title: Electrician Job Type: Permanent, Full-Time Sector: Property Services Location: London Borough of Hounslow Hours: Monday to Friday, 07:30 am - 4:00 pm Salary: £24-£25 per hour We have an opportunity for an Electrician to provide high-quality, customer-focused service, delivering a range of electrical maintenance and repair works within the reactive maintenance department. This role will cover various properties across the London Borough of Hounslow. Responsibilities: Carrying out partial or full re-wiring to council properties, both domestic and communal, as required, including testing, commissioning, and certifying these works. Tracing, diagnosing, and rectifying faults using appropriate testing and measuring equipment. Undertaking commercial elements of electrical works, including all types of cable containment, wiring for Door Entry/Warden Call systems, fire alarm systems, ICT/Intruder alarms, installation and testing of emergency lighting systems, and 3-phase power switching and distribution. Interpreting work specifications and plans, completing works to a high-specification quality standard. Planning each job and ensuring the required materials are available to complete the programme of works on schedule. Undertaking a range of associated builder's works, including core drilling, lifting/laying floors, chasing masonry, and patch plastering in areas where electrical chasing has been carried out. Understanding and complying with Asbestos awareness procedures and following the necessary safety protocols. Working flexibly on other work streams within the repairs team, including working to tight deadlines, adjusting to changes, and ensuring properties are left in a safe and tidy manner. Working independently or in pairs, using initiative with minimal supervision. Requirements: Full UK Driving Licence (manual) Level 3 Award in the Requirements for Electrical Installations BS7671:2018 City & Guilds 2360 Parts One and Two, or NVQ Level 3 including AM2 (or equivalent) City & Guilds 2391-52 Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations Benefits: Company van, fuel card and uniform provided as part of the package. Mains operated power tools provided Annual pay and contract reviews Free on-site parking 23 days paid annual leave entitlement (excluding bank holidays) Pension scheme Free gym membership Staff well being benefits, including online GP access, Employee Assistance Programme (EAP), health testing, flu vaccinations, and eye care vouchers. EE Rewards - 20% off phone, SIM, and mobile broadband Enhanced maternity and paternity leave If you've previously worked in the social housing environment and meet the requirements listed, we'd be happy to hear from you. Tags; Electrician, Electrical, Electrical Tester LON123

Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations. Key Role Responsibilities Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions. Plans and organises daily activities to maximise the time to achieve targeted leasing numbers Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. Follows up on receipt of required documentation, contract returns and processes payments. Conducts scheduled Residents apartment visits. Manages cancellations. Responds to online (webchat) and email enquiries in a professional and engaging manner Supports other communities when required including cross selling based upon potential resident requirements. Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings Actively understands, updates and improves knowledge of community, amenities, units and local area features. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Supports Resident events and activities within the Community Assists with Community preparations, including move-in and move-out processes. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Screens property visitors, guests and contractors Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure. Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Completes Health and Safety compliance activities in line with the Companys policies and procedures Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Register, secure and correctly issue Resident parcels/deliveries Proactively attends to or organises ad hoc or minor cleaning requirements. About You Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Excellent customer service skills and significant experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. A team player who is evidently approachable and welcoming Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. Proficient at using online and web tools/resources for gathering and presenting research and information High attention to detail in personal presentation Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site. TPBN1_UKTJ

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector. They have a vacancy for a qualified domestic heating engineer to cover the North West London area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local housing association contract. The Role: • Landlord Gas Safety Checks (CP12s), • Fault finding and repairs on central heating systems., • Providing high levels of customer care when dealing with tenants and clients, • Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: • 2 years’ experience as a qualified gas/heating engineer, • Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills., • ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1, • Full UK Driving Licence, • No unspent criminal convictions (DBS Check to be carried out on offer of employment) The Package: • 40 hours per week Monday to Friday, • Overtime paid at hourly rate, • Van, tools, PPE/uniform, and PDA provided., • Salary: £35,000 - £50,000 per annum (DOE & Qaulifications), • Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer, • Monthly bonus, • OTE £60,000+ per annum, • 20 days holiday plus bank holiday (holiday entitlement increases with service), • Pension scheme, • Employee wellbeing programme, • Service level awarded annual leave, • Enhanced maternity and paternity packages, • Dental/Healthcare cash plan, • Company platform for development & career progression, • Team social activities To apply for this vacancy please use an up-to-date CV and one of our team will be in touch. Domestic, Heating, Gas, Maintenance, Engineer

Graduate Quantity Surveyor Ealing, West London | Permanent | Excellent Salary + Outstanding Package Are you a Graduate Quantity Surveyor looking to kick-start your career with a leading main contractor? This is an outstanding opportunity to join an established commercial team delivering a long-term Social Housing Decarbonisation Fund (SHDF) framework across Ealing. With a secure pipeline of work, experienced mentors and genuine career progression, this is the perfect role for an ambitious Graduate QS looking to develop into a fully-fledged Quantity Surveyor. The Role Working alongside experienced Commercial Managers and Senior Quantity Surveyors, you'll gain exposure to all aspects of commercial management on occupied social housing refurbishment projects, including: Cost reporting and budget control Procurement of subcontractors and materials Valuations and payment applications Variations and change management Subcontractor accounts Site measurements and commercial reporting Client and supply chain liaison You'll be involved in delivering SHDF retrofit works including external wall insulation, roofing, windows, doors and energy efficiency improvements, gaining invaluable experience on one of London's most successful social housing frameworks. About You Degree qualified in Quantity Surveying (or due to graduate this year) Placement or work experience within construction is advantageous Passionate about building a long-term commercial career Strong communication and organisational skills Full UK driving licence preferred What's on Offer? Generous salary with regular reviews Car allowance and fuel card Excellent benefits package Long-term, secured framework with years of work ahead Structured training and mentoring from experienced Commercial Managers and Senior Quantity Surveyors Genuine career progression from Graduate QS to Assistant QS, Quantity Surveyor and beyond * Opportunity to join a highly respected main contractor with an excellent reputation for developing and retaining its people This is an excellent opportunity for a motivated Graduate Quantity Surveyor to join a thriving commercial team, gain hands-on experience on a prestigious SHDF framework, and build a long-term career with a business that genuinely invests in its people. Apply today or contact Sarah Taylor at Velocity Recruitment for a confidential discussion

Site Manager - Planned Maintenance Location - Ealing Project: LB of Ealing contract - external works Salary: Up to £60k + car allowance + fuel card (can use for personal use) Must have your own car We are looking for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term programme of refurbishment works across the London Borough of Ealing. This is an excellent opportunity to secure around 3 years of consistent work on a prestigious contract, managing multiple occupied residential properties across the borough. The Role You will be responsible for overseeing refurbishment works on scattered occupied properties, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works External Wall Insulation (EWI) Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience managing occupied residential properties is highly desirable. Strong knowledge of health & safety and quality management. Excellent communication and organisational skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term framework Opportunity to join one of the industry's most respected main contractors Stable, long-term career with an established business and ongoing pipeline of work If you're an experienced Site Manager looking for long-term security with a leading contractor on a high-profile social housing refurbishment programme, we'd love to hear from you

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: · Lead and manage the performance of Customer Service, Operations Coordinators and office staff. · Set team priorities and allocate workloads to meet operational targets. · Manage office rotas and ensure adequate cover during absences and peak periods. · Conduct one-to-ones, appraisals, performance reviews and team meetings. · Monitor attendance, compliance and adherence to company procedures. · Coach and develop staff to deliver excellent customer service and operational performance. · Foster a positive, accountable and collaborative team culture. · Ensure high standards of customer communication across phone, email and resident updates. · Handle escalated complaints and complex customer issues, driving effective resolutions. · Monitor customer feedback and identify opportunities for service improvement. · Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. · Ensure jobs are accurately scheduled, prioritised and completed within service standards. · Monitor engineer diaries, workloads, overdue jobs and follow-on works. · Liaise with engineers, subcontractors and internal teams to minimise delays. · Oversee purchase orders, parts management and job completion processes. · Support emergency response planning and operational continuity. · Produce and analyse performance reports, KPIs and operational dashboards. · Identify trends and implement actions to improve service delivery and efficiency. · Present performance updates and recommendations to management. · Support client meetings, KPI reviews and contract reporting. · Ensure compliance with client requirements and contractual standards. · Support the mobilisation of new contracts and operational processes. · Monitor costs, expenditure and purchasing to support budget control. · Identify cost-saving opportunities and operational efficiencies. · Lead continuous improvement initiatives and implement best practices. · Develop and maintain procedures, templates and operational documentation. · Ensure compliance with GDPR, safeguarding, company policies and quality standards. · Support internal, client and ISO audits, maintaining accurate records. · Identify, manage and escalate operational risks and compliance issues. · Build strong relationships with clients, managers, engineers and support teams. · Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. · Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: · Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. · Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. · Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. · Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. · Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. · Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. · Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. · Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. · Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. · High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. · Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. · A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now