Trabajos one time en Newcastle Upon Tyne - Page 2Crear alertas

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Senior VMware, Microsoft & Linux Platforms 24x7 Engineer Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Location: Onsite in Erskine or Newcastle UK Work Mode: Full-time onsite, operating within a 24x7 rotational shift pattern Compensation: Includes a generous 35% shift allowance Be part of a first-of-its-kind infrastructure offering, built from the ground up to support one of the UKs most secure and technically demanding environments. This is a r... JBLK1_UKTJ

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Full-time, Flexible working, Home or remote working Reference Number: G9914-25-0217 Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job • Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported., • Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs., • Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative and qualitative research methodologies, such as contextual interviews, pop-up interviews, surveys and usability testing, to ensure that user needs are fully understood in the service design. 1. Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported., 2. Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs., 3. Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative and qualitative research methodologies, such as contextual interviews, pop-up interviews, surveys and usability testing, to ensure that user needs are fully understood in the service design., 4. Taking an innovative approach to ensure that all customer groups are represented in the research - testing and using a variety of channels to achieve this. Using hands-on and creative techniques to recruit participants as needed on the project., 5. Working collaboratively with the project team, designers and developers to turn user data into actionable product/service requirements that feeds into prototype development, and influences product direction. Listening to the views of others and able to negotiate complex prioritisation and decision making is a key skill., 6. Effectively delivering user research projects within deadlines and maintaining a focus on results despite unforeseen challenges and setbacks. Prioritisation, time-management, flexibility and perseverance are key skills for the role., 7. Presenting user research findings and related design/business recommendations and to senior decision makers both inside and outside of the organisation., 8. Management, development and supervision of the user research team working on the digitisation projects. This entails monitoring of user research methodologies and outputs across the organisation to ensure robustness of approach and consistency across all projects., 9. Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables. Ensuring the team works closely with other NHSBSA colleagues in the areas of Customer Insight and Information Services to identify gaps and patterns from different data sources within the organisation., 10. Training and mentoring junior user researchers and the wider team on user research best practice (e.g. methodology, ethics, recruitment, outputs) and agile methodology., 11. Stay ahead of the curve in terms of emerging user experience and customer insight techniques and methodology., 12. Propose changes to the Customer Insight policies to improve the service., 13. Build a network of user researchers across the NHS, GDS and public sector to share best practice and learning. • Excellent problem solving and analytical skills, • Highly computer literate, • GDS trained and with extensive experience across a wide variety of research methodologies to carry out research to identify user needs following GDS standards, • Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables, • Confident in explaining user needs to senior stakeholders and acting as a persuasive advocate for the customer voice within the project teams and wider organisation, • Experienced in delivering user research outputs from both qualitative and quantitative research and able to constructively critique methodological and analytical choices taken within the organisation, • Ability to draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data, • Demonstrable knowledge, experience in and passion for web user centred design practices, • Good attention to detail and able to work to a high level of accuracy, • Good team player, willing to take on extra work and work additional hours as required, • A self-starter, highly self-motivated and disciplined, able to work under pressure and meet challenging deadlines, • Creative and proactive enough to challenge the status quo with a natural curiosity and inquisitive nature, • A high level of confidence and ability to engage with and influence others including senior managers, • Flexibility, perseverance and maintaining a focus on results despite unforeseen challenges and setbacks, • Excellent communications skills, • GDS trained and with extensive experience across a wide variety of research methodologies to carry out research to identify user needs following GDS standards, • Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables, • Confident in explaining user needs to senior stakeholders and acting as a persuasive advocate for the customer voice within the project teams and wider organisation, • Experienced in delivering user research outputs from both qualitative and quantitative research and able to constructively critique methodological and analytical choices taken within the organisation, • Ability to draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data, • A user experience professional with demonstrable user research and customer insight experience gained within a services organisation, agency or consultancy, • Track record of conducting pro-active user experience research projects through all stages from research methodology planning through to analysis and outputs, • Proven experience of a wide range of research methodologies such as professional and customer contextual interviews, workshops, pop-up, guerrilla research and usability testing, • Demonstrable experience of working in an agile working environment with Digital project teams including designers and developers to create new digital products and services, • Experience of carrying out assisted digital research, • Presenting user research findings to senior managers and external organisations, being challenged on results and research outcomes, • Management, development and supervision of a small team of user researchers, • First degree or equivalent qualifications and experience in relevant business-related discipline, • Trained Government Digital Service researcher

Salary: £64,455 to £74,896 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0227 Job summary The NHS Business Services Authority is leading an NHS-led transformation programme to identify and deliver the Future NHS Workforce Solution. The solution will build on the success of the current Electronic Staff Record (ESR) system in support of the NHS People Plan and the wider NHS workforce priorities. As we move into the next phase of delivery, we're looking for a Management Lead - Quality Assurance to join the programme's leadership team and help ensure the successful transition from the current ESR system to a future-ready, national workforce solution. You'll lead and be accountable for the quality assurance of Supplier deliverables, software, and outputs. This includes ensuring a robust and systematic approach to quality management across all implementation milestones. Your role will involve reviewing Supplier processes, standards, and documentation to ensure high-quality outputs that meet customer expectations and perform as intended. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As a senior leader within the Future NHS Workforce Solution Transformation Programme, your role is pivotal in ensuring the delivery of a high-quality, robust workforce solution that aligns with our strategic priorities and meets the evolving needs of the NHS. Your work will shape how NHSBSA continues to deliver value to the NHS and taxpayers. • Ensure there are appropriate assurances on all functional and non-functional milestone deliverables., • Support quality audits to confirm service readiness and contractual compliance., • Assure that software functionality and integration but also business processes, data migration, training delivery, documentation, security controls, and service desk readiness are delivered to the agreed standards., • Lead assurance functions to ensure benefits delivery and value for money.o Facilitate workshops and attend governance boards with key stakeholders., • Embed operating model outcomes and influence assurance across roles, processes, and governance.o Line manage multi-disciplinary teams within NHSBSA policies as well as enable team performance through aligned objectives and staff development., • Lead recruitment and talent initiatives to meet evolving business needs.o Control budgets in line with NHSBSA policies and regulations., • Plan and monitor resources, training budgets, and input into financial planning. 1. Providing SME and governance expertise, demonstrating a broad understanding and application of the operating model key assurance function(s) to assure and govern the approach and delivery of the future NHS workforce solution and service, continually applying strategic thinking which align to the needs of the business, the Programme and wider NHS workforce strategies., 2. Leading the key assurance function(s) to ensure the future workforce solution is best placed to deliver pre-identified benefits and deliver taxpayer value for money, in accordance with a predefined plan, using established mechanisms, framework(s) and design principles, under a robust governance process designed to take key stakeholders on the delivery journey., 3. Facilitating input to workshops during the design, development, configuration, testing and implementation of the future NHS workforce solution and service from dedicated working groups, consisting of senior representatives from across NHSBSA, Customers, Users and Suppliers. The post holder(s) will also be expected to attend regular governance boards and authorities as defined within the Programme delivery governance structure., 4. Collaborative working with the chosen Supplier, multiple stakeholders, including Programme teams and NHSBSA Corporate and Enabling Services, additionally the postholder(s) will be expected to work alongside the Programmes external assurance partners, leveraging their expertise and insight., 5. It is expected that the postholder(s) will draw on their knowledge and expertise in the appropriate discipline to embed operating model design outcomes and associated Programme governance arrangements into the key assurance function(s), influencing outcomes in the following areas:a. The strategic, tactical, and operational responsibilities shared and/or unique roles.b. How the Authority, partners and suppliers co-exist and operate, recognising the importance of supply change management complexity, relationship management and the need for collaborative engagement;c. Activities, inputs, outputs, controls, and capabilities required; andd. Proposed assurance and governance arrangements aligned to the principle of an Intelligent Client providing a clear fit within the organisations enabling services structures., 6. Line managing colleagues within multi-disciplinary teams operating within the NHSBSA disciplinary, absence and work performance policies., 7. Enabling the performance of others, including agreeing objectives which are fully aligned to department and organisational objectives and goals, and the development and motivation of staff to achieve them., 8. Conducting meaningful appraisals and 1-1s, developing and monitor training and personal development plans, setting performance targets and monitoring progress against agreed quality and performance criteria., 9. Undertaking recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable capability, increase skills levels, and develop talent pools to meet the changing needs of the business landscape., 10. Taking ownership for decision making within own area and across multiple teams, seeking support and feedback to develop well thought out solutions which both enable performance and further develop the teams., 11. Pro-actively allocating, managing, and reviewing colleague workload across multiple teams, management information and resource requests to inform forward planning and resource management., 12. Budget control in accordance with NHSBSAs policies, standing orders, financial regulations, and legislative requirements., 13. Accountable for planning, monitoring and measuring resource estimates assessing and anticipating where skills and needs may change and evolve. This will include being accountable for the resource profile of the teams, developing requirements for funding, managing any associated training, learning and development budgets, as well as inputting into business and financial planning for any additional requirements., 14. Support an effective matrix approach to achieve objectives, including working effectively with the supplier teams, NHSBSA corporate teams, NHSBSA ESR Service team, Assurance Partners, NHSBSA enabling services and wider programme team in supporting the product and service. • Ability to influence, persuade, and motivate others with confidence and to explain/justify decisions to senior stakeholders., • Working to common standards for software development, service management, and/or governance, to co-create the conditions to successfully implement the transformed operating model(s)., • A strong understanding and knowledge of operating models, and the ability to interpret highly complex or ambiguous information., • Knowledge of implementing or working under the ITiLv4 framework including detailed knowledge of service management principles, aims, and their application., • Identifying and solving problems, including the skill to work effectively with competing priorities., • Knowledge of standards relating to digital delivery within the public health sector such as Government Service Standards, Technology code of practice., • User-centred design principles and practices to shape value-based product innovation., • Engaging with Public Sector procurement professionals, to support the delivery of relevant procurement activities., • Interpreting strategy and aligning activities, inputs, outputs, controls and capabilities required across service design, delivery and operations., • Managing contracted suppliers against a KPI and service management/improvement framework., • Meeting the needs of users across a variety of channels, including bringing professional insight and expertise in how user needs change over time to ensure the product continues to meet the business needs, and applying strategic thinking to provide the best service for the end user., • Engaging and building relationships with a range of stakeholders to support delivery of business outcomes., • Business and financial planning, prioritisation of spending and other resources based on return on investment (ROI) and strategic intent., • Managing operational process of designing and running a product or service throughout its entire product lifecycle., • Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter., • Evidence of continuous professional development., • Master's qualification in relevant discipline or equivalent experience.

Salary: £31,049 to £37,796 a year Contract: Fixed term Working Pattern: Full-time Reference Number: G9914-25-0218 Job summary An exciting opportunity has arisen for a Liaison officer to work within the Cost Recovery Team in Overseas Healthcare Services. Working as part of Overseas Healthcare Services within Citizen Services, the Liaison Officer is an integral part of our process to focus on the promotion, analysis, and support of Cost Recovery for chargeable patients. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job Acting as an ambassador for Overseas Healthcare Services (OHS), the post holder will be required to work with Overseas Visitor Managers (OVMs) and healthcare organisations to provide training and support throughout the United Kingdom. On occasion this may include travel throughout the UK. The role requires the constant gathering of up-to-date knowledge regarding legislation, processes and developments to ensure enhanced service delivery. This is a hybrid role, mostly home based, but you must be able to attend the office in Newcastle and be able to commence travel when appropriate. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for: 1. Working closely with colleagues, sharing information and providing support to ensure best practice, the most efficient working practices and limiting duplication of work., 2. Develop and manage the day-to-day relationships with partner organisations, providing the main point of contact, giving them regular feedback and keeping them informed of developments., 3. Represent the BSA at internal / external conferences, meetings, seminars and workshops promoting cost recovery. Create training packages and present to a wide audience., 4. Travel across the UK to promote identification and reporting of chargeable patients and support healthcare organisations., 5. Working closely with the communication team to create and deliver a communications plan., 6. Increase participation and engagement levels with Trusts across the UK. Understand the needs of the Trusts and be able to respond effectively with a plan of how to meet these., 7. Understand and interpreting regulation relating to cost recovery for the EEA and Switzerland and ensure any changes are relayed to OVMs. Work with Trusts to better identify overseas visitors so they can ensure that they are charging the correctly., 8. Support OVMs with the web portal. The portal is the mechanism that allows OVMs to submit all costs., 9. Liaising with Overseas Visitor Managers, member states, customers and any relevant internal and external stakeholders to discuss cases and seek conclusions., 10. Contributing to the ongoing review and development of our Overseas Healthcare operations, ad hoc audits and other quality assurance activities as required. • 1.Comprehensive and demonstrable Events Management experience across public or private sectors, • 2.Experience of marketing, promoting and advertising of events, • 3.Excellent communication in all mediums, e.g. oral / written / presentation, • 4.Experience of initiating and developing working relationships, • 5.Comprehensive ability to analyse data and information to identify trends and monitor performance., • 6.Persistent and proactive approach to achieving goals, • 7.Excellent attention to detail in all areas of work, • 1.Understanding of Confidentiality and Data Protection Act., • 2.Knowledge of NHS issues., • 3.Accurate with the ability to prioritise own workload and work independently within established parameters., • 4.Good oral and written communication skills., • 5.Pays attention to detail., • 6.Flexible and committed team player with the ability to use own initiative., • 7.Capable of delivering within stringent deadlines., • 1.Worked in the NHS or other large organisation.

Salary: £91,342 to £105,337 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0210 Job summary Are you ready to shape the future of digital, data and technology services across the NHS? Do you want to lead architectural strategy that supports transformation today and innovation tomorrow? We're looking for a strategic leader to join us as Head of Enterprise Architecture. This is a rare opportunity to shape the digital, data and technology backbone of NHSBSA's national services. You'll lead a talented architecture team and define a strategic vision that supports ambitious digital transformation programmes. If you're passionate about enterprise architecture, leadership, and making a meaningful impact, we'd love to hear from you. What do we offer? • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours), • Flexi time, • Hybrid working model (we are currently working largely remotely), • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme, • Lead the development and implementation of an enterprise-wide architecture strategy aligned with NHSBSA's business goals., • Chair the Enterprise Architecture Board and Technical Design Authority, ensuring governance and cohesion., • Inspire and lead a team of Enterprise Architects, fostering a culture of collaboration and technical excellence., • Partner with senior stakeholders across NHSBSA and beyond to shape technology decisions and drive transformation., • Define, implement, and oversee the enterprise-wide architectural vision and strategy to align technology initiatives with business objectives., • Develop, implement and maintain the NHSBSA Enterprise Architecture Strategy., • Work with the Director of Cyber and Technology to develop, implement and maintain the NHSBSA Technology Strategy, ensuring that robust and effective governance is in place which ensures architectures and solutions are aligned to the strategy., • Understand and translate organisational strategy into clear architecture strategies and roadmaps with a focus on simplification and reuse., • Contribute to policy making and promote and support policy decisions both internal and external., • Be highly visible at all levels across and outside DDaT, championing the role of enterprise architecture, working closely with senior leaders across DDaT and the wider organisation to align architecture with strategic priorities., • Act as a trusted advisor to senior leaders on technology decisions and their implications., • Build and maintain senior relationships with DDaTs key technology suppliers to understand their strategic direction and assist with the commercial management of suppliers., • Build relationships with other Government, non-Government organisations, statutory agencies and public and private sector organisations, representing the NHSBSA, to develop collaborative approaches which can deliver value to the organisation., • Champion innovation by assessing emerging trends and technologies to identify opportunities., • Horizon scan for external influences or risks for example from the wider NHS, government., • Lead on the strategic oversight of any new research initiatives, legislation, working practices, policies, procedures, contracts and systems keeping abreast of service advances to maintain an excellent understanding of the landscape in which Architecture as a profession is developing and delivering business strategy and goals objectives., • Chair the Enterprise Architecture Board and Technical Design Authority ensuring adherence to architectural strategy and standards., • Define and maintain enterprise architecture strategy, policy and principles and best practices leading on their communication to ensure they are delivered and upheld., • Lead service improvement and new ways of working which continue to deliver a positive experience for colleagues and stakeholders (within and beyond the NHSBSA) realising the ongoing fitness for purpose of the Architect Practice., • Manage, mentor, and develop a team of Enterprise Architects raising the profile of architecture across the organisation and maturing the enterprise architecture practice., • Enabling the performance of others through contributing to GROW conversations within your area, including objective setting fully aligned to directorate and organisational objectives and goals, and the development and motivation of staff to achieve them, including implementing and conducting appraisals and 1-1s to manage performance., • Leading by example. setting the culture of the team to maximise performance and colleague engagement., • Set the direction for the development of the Architecture Community capability., • To continually develop domain knowledge and expertise at the forefront of sector. Promote a culture of collaboration, innovation, and continuous improvement across the wider architecture community., • Budget holder for the enterprise architecture team in accordance with NHSBSAs policies, standing orders, financial regulations and legislative requirements, and the development of business plans including highly sensitive data., • Strategic mindset with the ability to balance technical depth and business acumen. Able to take a long-term, big-picture view of architecture and align it with business goals, • Ability to design, develop, implement, and evaluate the effectiveness of strategic approaches, plans, activities and solutions., • Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels., • Innovative mindset, encourages innovation and stays ahead of emerging technology trends, • Analytical and Problem-Solving Skills - Ability to assess risks, optimize IT investments, and drive cost-effective innovation., • Evaluation, interpretation, and communication of complex data/information from multiple sources to inform decision making, • Collaborative leadership to guide architecture teams, develop talent, and promotes a culture of technical excellence., • Planning and organisational skills across a broad range of activities., • Results-oriented with a focus on delivering value and achieving measurable outcomes., • Understanding of TOGAF and other architectural methodologies., • Awareness emerging technologies., • Understanding of industry regulations, risk management, and security best practices., • Familiarity with regulatory IT compliance and cybersecurity best practices., • Experience in leading and managing cross-functional teams and driving cultural change., • A strong understanding of relevant frameworks and methods relevant to the role, (such as ITIL, COBIT, MoR and ISMS ), • Proven experience in technology leadership role and strategic planning., • Leading and managing teams to deliver organisational goals and objectives., • Ability to mentor and develop other architects and technical leaders., • Engaging and building relationships with a range of stakeholders up to Director level to support delivery of business outcomes., • Extensive experience with industry-standard frameworks such as TOGAF, • Proven ability to define and implement architecture governance, policies, and best practices., • Experience in aligning enterprise architecture with business and technology strategy., • Strong background in digital transformation initiatives and technology modernisation., • Expertise in enterprise integration, APIs, microservices, and modern application architecture., • Experience with risk management, regulatory compliance, and security frameworks., • Understanding of cybersecurity principles and compliance., • Postgraduate degree in a relevant discipline and/or evidence of undertaking rigorous research in a relevant field and/or in-depth experience., • Strong knowledge of architectural frameworks (e.g., TOGAF) and methodologies, • TOGAF certification or equivalent, or willing to work towards this certification, • Relevant foundation level qualification in an DDaT department framework (eg ITIL, COBIT, MoR and ISMS), • Programme and Project Management (PRINCE, MSP, P3O or similar), • Agile Delivery Qualifications (SCRUM)

Salary: £24,937 to £26,598 a year Contract: Fixed term Working Pattern: Full-time Reference Number: G9914-25-0213 Job summary Join the NHS Business Services Authority as a Degree Apprentice in Digital, Data and Technology. Based in Newcastle upon-Tyne , you'll gain hands-on experience in agile digital service delivery, cloud technologies, and system development while working towards a Degree Apprenticeship in Digital Technology Solutions (Software Engineering pathway). You'll support critical systems, contribute to innovative projects, and develop both technical and business skills in a collaborative environment. Applicants must be eligible and committed to completing the degree apprenticeship program. This is a fantastic opportunity to earn while you learn, build a career in tech, and make a real impact on services used nationwide. Eligibility Criteria : • You must not currently be in full-time education or hold an existing qualification at the same or higher level in a similar subject., • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours or reduced hours), • Flexi time, • Hybrid working model, • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme 1. Analyse, interpret and report information and knowledge of technical subjects and concepts to influence decisions., 2. Manages degree course workload and studies. Achieves good results within the University course., 3. Coordinates efforts with colleagues, effectively communicates to achieve a high standard across all aspects of the role., 4. Applies the appropriate methods and procedures for the development and testing of systems., 5. Designs, develops, enhances and tests ICT systems in accordance with ICT standards and customer requirements., 6. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request and change management processes and systems to support successful implementation of system enhancements and fault resolutions., 7. Responsible for analysing and resolving business and technical problems and identifying and assessing solutions in a timely and effective manner demonstrating creativity and innovation., 8. Is aware of their own development requirements, proactively seeks support and development opportunities to enhance their own skills and knowledge., 9. Communicates effectively at all levels to both technical and non-technical audiences, verbally and in writing., 10. Carries out research and development work to support future business needs e.g. pilots, evaluation and trials of new software packages or technologies., 11. Assists other members of the team and other teams within ICT and the wider delivery team where applicable., 12. Plans own work activities to achieve work package objectives. Escalates as appropriate any issues or conflicting priorities which may impact deadlines., 13. Responsible for adhering to data protection and security policies., 14. Contributes to the quality process by actively participating in Quality Assurance reviews., 15. Determine and apply appropriate quality and environmental policies to support best practice., 16. Monitors own and others health, safety and security in accordance with Authority policies., 17. Ensures own actions support equality, diversity and rights., 18. Participate in partnership working with other individuals, groups and agencies. • DDaT PeopleManager, • Head of Software Engineering, • Delivery Manager, • Must meet the apprenticeship providers entry requirements for the relevant degree qualification., • Must be able to commit to completing the course of study., • Team worker, co-operative, flexible, motivated and hard working., • Problem solving, logical, quick learner, • Analytical thinker., • Good communication skills and comfortable working with others, • Can perform a range of varied work activities in a variety of structured environments., • Experience of working in a group with individual responsibilities., • Minimum of 5 GCSEs or equivalent at Grade C/4or above including Maths and English, • 120+ UCAS Tariff points

Salary: £64,455 to £74,896 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0222 Job summary Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in the delivery of the Future NHS Workforce Solution.The solution will build upon the success of the Electronic Staff Record (ESR), which is the HR and payroll system for the NHS. ESR processes £55 billion in payments each year to NHS colleagues, which is 7% of the UK's workforce. If you have experience of delivering digital transformation, strategic leadership in a complex environment and have experience in workforce this exciting role might be for you.You'll lead a team dedicated to supporting NHS organisations to prepare for their workforce transformation. This is not just about implementing a new system - it's about enabling the NHS workforce to thrive in a modern, digital environment, supporting long-term organisational change. Please be aware that all roles require travel across all NHS regions where required. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved ones Main duties of the job We are looking for someone with a deep understanding of workforce systems and experience in service delivery and optimisation within complex organisations. You should have the ability to lead teams, influence stakeholders at all levels, and manage large-scale projects. Excellent communication and data analysis skills, combined with a strategic mindset, will be essential in this role. Accountabilities include - • Lead the optimisation of the current workforce solution across a range of NHS user organisations., • Lead the annual assessments of the workforce solution, identifying opportunities for optimisation that align with strategic workforce objectives., • Maintain an in-depth technical and functional understanding of the current workforce solution (ESR) to effectively influence senior stakeholders and ensure the full benefits of optimisation are realised., • Assist the Senior Implementation Leads in building and developing the Readiness and Implementation team, setting clear strategic goals and ensuring the team has the necessary resources, framework, and operational procedures to support user organisations effectively., • Play an instrumental role in delivering comprehensive support for organisations and support them in their efforts to overcome barriers and secure senior leadership buy-in., • Degree in relevant Discipline (eg. Public Sector Management)., • Master's degree or Postgraduate professional qualification (eg MCIPD), • Leadership qualification level 4 or above., • Change Management qualification (e.g., PROSCI)., • Leadership and Team Management: Strong leadership abilities to manage and mentor a team, ensuring they are aligned with both current system optimisation and the readiness and implementation goals for the future solution., • Project and Programme Management: Strong skills in operational and programme management, project planning, and implementation, including creating frameworks, readiness assessments, delivery plans and monitoring progress., • Stakeholder Engagement and Relationship-Building: Proven skills in building relationships and engaging stakeholders at senior executive leadership levels to foster collaboration and ensure shared goals are met., • Data Analysis and Insight: Expertise in data collection, data quality, and analysis to inform readiness assessment and implementation planning., • Change Management: Expertise in change management principles and methods, in order to be able to work effectively with the future supplier and influence User Organisations to drive their organisational change journeys, manage resistance, and deliver skill development., • Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition., • Ability to operate in a complex, dynamic and challenging environment., • Ability to analyse and plan for emerging changes in the NHS landscape and adapt regional plans to ensure that the different organisation types that make up the NHS are supported in their readiness activities., • Demonstrated experience in a leadership role within an operational service delivery, programme management, or change management setting, ideally in technology or workforce solutions., • Proven track record in managing system implementations and leading teams through significant transitions., • Experience in stakeholder management and relationship-building at a senior executive level, with a focus on strategic engagement and collaboration., • Experience with data insight and reporting to support decision-making and inform readiness and implementation strategies., • Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment., • Experience working in the NHS or public sector.

Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Flexible working Reference Number: G9914-25-0216 Job summary Are you an experienced Business Analyst? Do you enjoy working in a fast-paced environment continually looking to evolve? If this sounds like you, this may be the perfect opportunity for you! Here at the NHS Business Services Authority (NHSBSA) we are incredibly proud of the work we do to support our NHS to be the best it can be. We are looking for passionate Senior Business Analysts who can support a wide range of exciting and transformational change activities across our services, to help us deliver benefits for our NHS. As an NHS organisation, we are aligned to the Agenda for Change NHS Pay scale. This role is at Band 7, and the current full time starting salary is £47,810, with the opportunity for pay progression to £54,710 over 5 years, dependent upon successful performance reviews and achievement of objectives. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job You will be responsible for providing structured analysis to inform business decisions. You should be collaborative and proactive, working on a wide variety of change initiatives using a range of skills and methodologies, working with stakeholders and/or multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the health of millions of people. You will work with internal and external stakeholders to conduct full business analysis across the change lifecycle. Supporting the appraisal of options, risks, benefits, impacts and costs; defining requirements to meet the business changes; supporting the identification of continuous operational improvement opportunities. • Use a wide range of business analysis tools and techniques., • Distil findings into an easy-to-consume format., • Identify, establish, and maintain relationships with stakeholders at all levels, constructively challenging thinking whilst maintaining rapport., • Work on complex strategic analysis, change delivery projects and continuous improvement initiatives., • Work with stakeholders to ensure that the strategic, economic, commercial, financial and management perspectives of change are considered in line with governance and process controls., • Able to demonstrate application of a wide range of business analysis tools and techniques to gather and analyse information in a complex multi-stakeholder environment, where robust analysis is key to understanding business options, • Demonstrable skills identifying, establishing, and maintaining relationships with stakeholders at all levels, • Resilient and tough minded with confidence and energy, with ability to constructively challenge thinking whilst maintaining rapport, • Self-starting and proactive, self-aware, flexible and adaptable, • Good awareness of the NHSBSA's strategy, business plans and major programmes of work, • Awareness of Government Standards for project delivery and analysis (GovS002 and GovS010), • Experience of working on complex change programmes and projects in role of Project Manager or Business Analyst, • Experience of deriving requirements specifications from strategy and business goals, including interpretation between technical and business requirements in complex environments, • Previous work in NHS or large corporate environment, • Knowledge of 5-part business cases and HMT Green Book principles, • Experience of project delivery to Government Digital Service (GDS) service standards, • Experience of Business Process Modelling Notation (BPMN), • Degree-level, or significant demonstrable work-based experience, • PRINCE2(TM) Practitioner, • APMG Agile Business Analysis Foundation & Practitioner or equivalent, • Better Business Cases(TM) Foundation or higher

Salary: £55,690 to £62,682 a year Contract: Fixed term Working Pattern: Full-time, Flexible working Reference Number: G9914-25-0219 Job summary Are you a Digital, Data and Technology (DDaT) professional with experience in strategy development and business planning? Do you have a passion for data and keeping an eye on the horizon for new opportunities and challenges? If so, the DDaT Strategy Partner role could be just the opportunity you're looking for! You'll work as part of a small team to drive the development and implementation of our DDaT and Data Strategies, collaborating with senior stakeholders across the organisation to help shape the strategic direction of the NHS Business Services Authority's largest directorate and support our organisation wide ambition to become a data driven organisation. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job Reporting to the Digital, Data and Technology Strategy Lead, you'll be an active member of a high performing team of Digital, Data & Technology Strategy Partners. You'll collaborate with the team to drive forward the development and implementation of our directorate strategy and the organisation's data strategy. You will help facilitate the directorate's business planning activities, working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan. You will also lead on and contribute to strategic data enablement activities to support the organisation to be data driven. You'll stay up to date on strategic developments and trends and use this knowledge to shape our strategies and plans. You'll also have great communication and engagement skills, developing key relationships and networks both internal and external to the NHSBSA. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for: 1. As Digital, Data & Technology (DDaT) Strategy Partner you will work as a member of a high-performing team utilising your expertise and experience to develop and implement a comprehensive DDaT Strategy, being guided by DDaT, health and organisation policies and ensuring the strategy supports the organisations business objectives; developing and implementing our NHSBSA Data Strategy you will work with a wide range of internal & external stakeholders to enable the organisation to become data driven., 3. The planning, development, and monitoring of Digital, Data & Technology strategies, that includes championing ways of working required to drive adoption of these across the NHSBSA, shaping and designing policies, processes and governance where needed, to ensure strategic objectives are achieved across a large, highly complex organisation., 4. Working collectively as part of the DDaT Strategy team and with relevant stakeholders to develop and maintain a fit for purpose DDaT Strategy and NHSBSA Data Strategy., 5. Being future focused, remaining abreast of strategic developments and best practices within the area of DDaT, providing senior leadership colleagues with advice regarding any opportunities for and/or impacts to our business strategy including on highly complex technical subjects., 6. Researching current and future DDaT trends, identifying opportunities and risks and developing and shaping plans to ensure the DDaT directorate and the wider organisation are prepared for the future., 7. Supporting and facilitating enterprise wide business planning activities for the DDaT directorate including developing and refreshing our annual DDaT Business Plan covering the full Directorate budget (£millions)., 8. Supporting and facilitating medium and long-term financial planning Working with the DDaT Strategy Lead and other DDaT Strategy Partners to contribute to Business Planning for the DDaT Strategy team including agreeing objectives and contributing to budget planning on an annual basis., 9. Guided by organisation policies and frameworks, develop appropriate strategic measures, including financial measures, to monitor progress against our strategic goals and objectives, 10. Collaborating with colleagues to implement strategic measures, ensuring that they are visible to relevant stakeholders, 11. Contributing to and preparing proposals for change including producing necessary estimates and budgets, mandates, and business cases within the relevant departments. Producing cost benefit analysis to understand key cost drivers and benefits for these proposals., 12. Collaborate with senior leaders to identify opportunities for leveraging technology and data to enhance business performance., 13. Devising and delivering specialist training , awareness and engagement events related to understanding, designing, implementing and monitoring of strategies.Strategic Data Enablement, 14. Drives and encourages a data driven culture, collaboration, and partnership across the NHSBSA. Leads and influences colleagues across the business by embedding data and evidence in decision making., 15. Champion the use of data to drive strategic initiatives and operational improvements., 16. Developing & maintaining an inventory of strategic data artefacts, including highly complex data flows, data use cases and data products, 17. Analysing a range of highly complex options to identify opportunities and initiatives to drive the organisation towards being data driven, 18. Defining, leading and/or contributing to strategic data activities to deliver our NHSBSA Data Strategy, for example:, 19. Devising and delivering a comprehensive data literacy training programme for the organisation, 20. Working with data leaders across DHSC and other Arms Length Bodiess to progress opportunities and/or remove blockers, 21. Working with Policy Leads, DHSC and other Arms Length Bodies to ensure appropriate regulatory and governance documents are in place for data initiatives, 22. Develop directorate strategic data plans to support being a data driven organisation. Understands the NHSBSAs and specific domain/directorates need for data, how it is used and be able to lead, influence and communicate opportunities and/or risks., 23. Working closely with the Data Governance Lead and team, to embed the NHSBSA Data Governance Framework to ensure data assets are managed by business areas and quality improvements are driven forward., 25. Develops key relationships with Directors, Heads of Service, Senior Managers, and DDaT Leaders as well as developing relationships with key stakeholders external to the NHSBSA., 26. Collaborating with Senior Managers, communities of practice, and the wider NHS, influencing where necessary, to gain access to resources and co-ordinate work to deliver best practice and projects., 27. Building active internal and external networks with the NHS, other Arms Length Bodies and wider organisations, to share working practices and build innovative ideas, with potential for future partnership working. Explore opportunities to work collaboratively with others, forging enduring peer relationships across the wider NHSBSA and beyond, including provision of expert guidance and / or leading challenging discussions and influencing to ensure successful outcomes., 28. Present and/or communicate highly complex and potentially emotive topics, including to large groups of stakeholders from varying backgrounds both internally and externally, 29. Working closely with Strategy, Performance, Business Development & Growth colleagues to ensure DDaT strategies align to and support current business strategy and informs future strategic thinking at organisation level. Defining new DDaT policies and frameworks where necessary., 30. Analysing highly complex processes and through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation., 31. Working closely with Data Architecture and wider Enterprise Architecture colleagues to develop highly complex As-Is, To-Be blueprints and artefacts aligned to our DDaT and business strategies., 32. Building our employer brand by being an ambassador for the NHSBSA through networking, speaking at external events and partner relationships., 33. Communicate digital, data and technology strategies to stakeholders, including presenting to large groups and groups of senior leaders, ensuring alignment and buy-in. • Ability to lead and build effective and trusting business partnering relationships maintaining the highest standard of integrity, • Ability to work as a strategic partner with both internal and external stakeholders, including Senior Leaders, • Ability to lead and influence at all levels in the organisation and able to develop and build strong relationships with people of different business and technical backgrounds, • Able to use initiative, multitask and prioritise diverse workload and work to deadlines., • Ability to lead and be accountable for decision making., • Produces and develops relevant reports from which Senior Management can make confident decisions, influencing where appropriate, • Proven track record of being able to coach, lead and mentor colleagues, • Ability to analyse highly complex problems and develop solutions, • Analytical thinker with an eye for detail., • Ability to break down highly complex problems and projects into manageable goals, • Ability to get to the heart of a problem and make sound and timely decisions to resolve and influence where appropriate, • Ability to analyse a range of highly complex options and make decisions based on the analysis, • Excellent written and verbal communication and presentation skills, including presenting to large groups, • Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities, • Ability to manage adversity and challenging situations, • Matrix management experience in a cross-functional team environment and / or across a large organisation, • Experience of working in a large organisation, ideally within the NHS, • Understanding user/customer needs and requirements/journeys and improving customer experience, • Experience of developing use cases - and understanding required data flows, • Experience of using business analysis tools/techniques and creating business cases, • Relevant knowledge and experience of data governance approaches, practices, toolkits, and pitfalls in a large organisation, • Knowledge of NHSBSA Risk management and Information Security Frameworks., • Knowledge of Enterprise Data Management concepts., • Knowledge of GDPR and its implementation in the NHS/Public Sector, • Postgraduate level qualification in a relevant subject area (e.g. Business Administration/Strategy/Management/Leadership) or relevant equivalent experience, • Strategy development and / or strategic planning qualification

Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Full-time, Part-time, Flexible working Reference Number: G9914-25-0225 Job summary The Information Governance Lead will support the handling of Freedom of Information (FOI) and Data Protection (DP) information requests across the NHSBSA. The post-holder will be responsible for supporting the implementation of all relevant policies and procedures and for recommending changes to ensure the maintenance of compliance with data protection and information rights legislation across the NHSBSA and its operational services and processes as well as those provided on behalf of other organisations. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job To use their specialist knowledge to provide advice and training around information governance, including FOI, DP, information rights and confidentiality. To make recommendations for the provision of clear and accessible guidance to all staff groups, to ensure the organisation meets both its legal obligations. To take a solution focused approach to Information Governance encouraging a culture of identifying opportunities and designing systems and services in a way that complies with Data Protection, Freedom of Information legislation and in line with our wider NHSBSA governance policies ensuring that the implementation of the service is achieved in a practical and supportive way and that Information Governance is not perceived as an obstacle or blocker. To contribute to the co-ordinated approach for the implementation, ongoing management and monitoring of information governance across the organisation. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for: 1. Working across all areas of the NHSBSA, supporting the development and implementation of new policies, processes, and practices that may be required to support Information Governance in the NHSBSA. This will include evaluating existing and new legislation, standards, practices, identifying opportunities, and designing, developing, and implementing relevant changes that contribute to increased efficiencies., 2. Maintain appropriate records in relation to all work undertaken to comply with Information Governance, FOI and DP rules and regulations., 3. Regularly review and implement procedures and guidance for requesters to improve the NHSBSA handling of high volumes of information requests., 4. To make recommendations regarding the maintenance of the Information Governance web pages on both the intranet and internet websites., 5. Stay abreast of new and innovative approaches to DP and FOI legislation, through horizon scanning to ensure the organisation remains abreast of new developments, risks, or issues., 6. Manage highly complex and sensitive Information Rights appeals and complaints relating to FOI / DP requests and breaches of information rights., 7. Contribute to the development and implementation of information governance policies through participation in the NHSBSAs Information Governance forums., 8. Provide advice and assistance on Information Governance matters for NHSBSA projects, initiatives to ensure the relevant Information Governance products are included in the project. This may include liaison with third party suppliers to ensure compliance., 9. Contribute to NHSBSA compliance with the relevant Data Security & Protection toolkit (DSPT), including the development and implementation of appropriate action plans., 10. Contribute to and work with the relevant Security and Information Governance management forum developing and implement NHSBSA corporate document retention and destruction policies, ensuring arrangements are in place to monitor compliance., 11. Support and undertake highly complex information risk analysis/management., 12. Participate in commercial activities to ensure the procurement of the right services, ensuring that the benefits are realised for the implementation of these services, and adequately reported on so that the organisation can ensure the business needs are met., 13. Required to communicate complex information to a range of audiences and be able to influence and persuade. Responsible for holding awareness sessions for local teams when required and contributing to monthly team updates., 14. Working collaboratively across and within the NHSBSA and forming networks across other government bodies and being an effective member of these networks., 15. Coaching colleagues within the Information Governance function., 16. Pro-active horizon scanning to identify new and innovative ways of working to achieve the right outcomes for the organisation., 17. Escalation risks or issues through the management structure to the Head of Governance, and prioritising work accordingly., 18. Provide governance expertise and clear advice on information disclosure release queries within expected timescales., 19. Provide governance oversight to NHSBSA projects and developments ensuring they are in line with wider NHSBSA governance policy., 20. Own and lead on ensuring NHSBSA data use across networks and file storage are in line with NHSBSA policy., 21. Support any local audits from a governance perspective., 22. Recruiting, and coaching colleagues with a range of skills and experience to deliver organisational goals and objectives., 23. Coaching others and communicating highly complex concepts and information to others to help them understand and execute any actions, 24. Taking ownership of problem solving and prioritising and reporting on the relevant compliance roadmaps. Discerning how relevant plans resolve problems in an uncertain and changing environment, and ensuring benefits are reported and communicated., 25. Regularly dealing with highly complex, ambiguous, and sensitive information, synthesising this and communicating this effectively to Senior stakeholders, Heads of Service and Directors, to influence or negotiate outcomes that fit within the NHSBA governance policy., 26. Representing the Information Governance function at various levels across the organisation, and accountable for making decisions in line with the wider NHSBSA governance policy, by evaluating complex information, with the autonomy to take a risk-based approach to implementing actions., 27. Contributing into the professional community for Information Governance, and implementing new ways of working where needed, demonstrating an awareness of what other sectors are doing, and championing applicable change within this organisation., 28. Contributing to the direction and evaluation of tools or methods to use within the function in conjunction with the relevant technical and business leads. • Strong knowledge of the Freedom of Information Act, • Strong knowledge of Data Protection Legislation, • Strong ability to identify, interpret and prioritise key information governance issues for senior management review and consideration, • Excellent communication skills, including the ability to communicate effectively with individuals and groups about complex matters., • Ability to influence and persuade., • Strong ability to work confidentially and with discretion., • Able to work both as part of a team and on an individual basis., • Able to self-motivate, • High degree of personal integrity, • Versatile, • Strong interpersonal / communication skills (oral and written), • Proactive, • Identifying and solving problems, including the skill to deliver multiple pieces of work, with competing priorities in an environment where there is often uncertainty and could be subject to change, • Planning and organisation skills across all services to support the delivery Information Governance compliance in a timely manner which can be subject to uncertainty and change, • Ability to engage with a wide range of stakeholders including both internal and external customers/suppliers and business managers, to ensure products/services are on track to deliver on time, in budget and with appropriate quality., • Working on own initiative, taking decisions and actions in line with business aims of the organisation, • Broad understanding of the NHS and relevant policies., • Knowledge of at least one NHSBSA service, • Presentational and training skills., • Experience of managing change, • The ability to analyse and review a range of diverse complex information and produce periodic reports for a wide range of audiences, • Experience of developing positive working relationships with a wide range of individuals., • Experience managing multiple priorities against regulatory requirements, • Experience of working with internal and external audits,, • Working within multidisciplinary teams, to enable service Information governance compliance reporting and allocation of people and resources., • Engaging and building relationships with a range of stakeholders to support delivery of business outcomes, • Interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation, • Experience of dealing and responding effectively with the public regarding Information rights matters, • Experience of handling the consequences of a serious security breach and developing remedial actions., • Data Protection / GDPR Practitioner Certificate or IG Apprenticeship, • And either: Degree or equivalent, • Freedom of Information Practitioner Certificate

Salary: £91,342 to £105,337 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0215 Job summary Are you ready to lead cloud transformation at scale and shape the future of digital services in the NHS? Do you want to make a real difference by driving innovation, sustainability, and resilience across a national organisation? We're looking for a visionary cloud leader to join us as Head of Cloud Services. This is a unique opportunity to define and deliver NHSBSA's cloud strategy, lead a talented team, and embed modern cloud practices that support the NHS and its people. You'll be at the heart of our digital transformation, helping us move from on-premise systems to scalable, secure cloud environments. If you're passionate about technology, leadership, and making a meaningful impact, we'd love to hear from you. What do we offer ? • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours or reduced hours), • Hybrid working model, • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme, • Define and deliver NHSBSA's multi-cloud strategy, aligned with our goals and future needs., • Establish and lead a Cloud Centre of Excellence to drive innovation and consistency., • Oversee cloud governance, architecture, and security, ensuring compliance with NHS and UK Government standards., • Lead cloud financial management using FinOps principles to optimise spend and improve transparency., • Support the migration from on-premise systems to cloud, enabling scalable and secure solutions., • Collaborate with senior leaders, architects, and delivery teams to embed cloud into transformation programmes., • Build and develop a high-performing cloud team, fostering continuous improvement and technical excellence., • Develop and execute the organisations rolling 3-year cloud strategy that achieves the organisations business objective, working with stakeholders to identify and implement a long-term vision, • Design, implement, establish and continuously evaluate and improve the Cloud Centre of Excellence (CCoE) structure, you will ensure that the organisation has a robust and capably skilled CCoE which meets the demands of our customers., • Define governance frameworks for cloud technology adoption, decision-making, and risk management, working across the organisation with Enterprise Architects, Developers and other key stakeholders., • Establish and run cloud steering and governance committees with key stakeholders that will accelerate delivery and harness agile techniques, • Create and manage a strategic cloud technology roadmap, with a appetite for horizon scanning and identify opportunities to work with partners and suppliers to deliver ongoing efficiencies through the implementation of emerging technologies, • Establish clear guidelines for consolidating common enablement services centrally, to increase consistency and accelerate deliveryTechnical Leadership and Architecture, • Design a robust cloud architecture that supports multi-cloud (hyperscaler) environments, • Build and lead a skilled cloud services team, fostering professional development and innovation, • Define standards for cloud service design, deployment, and management, • Develop comprehensive shared responsibility models across cloud platforms, • Implement cloud financial management strategies, identifying and working with workload teams to implement financial efficiencies through robust processes and efficiency plans., • Design cost optimisation frameworks and monitoring mechanisms across all of the organisation cloud platforms., • Create transparent cloud spend reporting and accountability processes across the organisation workloads working with owners to implement and identifying platform level opportunities., • Develop mechanisms for tracking and managing cloud expenditure across the organisation, • Manage cloud service provider and key third-party relationshipsRisk Management and Compliance, • Develop comprehensive risk mitigation strategies for public cloud adoption, ensuring that the organisation is compliant with UK Government Standards for cloud and technology with a particular focus upon data and cyber security., • Ensure cloud platforms meet security, regulatory, and compliance requirements, working with the organisations Cyber Security Team and Information Security team as well as external organisations such as NHSE CSOC., • Create frameworks for continuous cloud security assessment and improvement, including monitoring at a platform and workload level., • Collaborate across departments to identify opportunities for cloud adoption that enhance service delivery and operational efficiency, • Accelerate digital transformation through standardised cloud services and tooling, enabling delivery teams to build in a safe and agile way., • Foster a culture of innovation and continuous improvement in cloud technologies, taking feedback from customers (build teams) and looking for enhancements and improvements which meet the demands of customers., • Identify and implement emerging cloud technologies and practices, reviewing the industry direction across cloud technologies horizon scanning and building relations with suppliers to identify opportunities., • Overall management of appropriate functions and teams within the cloud centre of excellence, including staff development, recruitment, resources, delivery and financial elements applying a matrix management approach with staff having a host manager/team but being embedded within different service delivery teams and communities of practice, • Enabling the performance of others through contributing to GROW conversations within your area, including objective setting fully aligned to directorate and organisational objectives and goals, and the development and motivation of staff to achieve them, including implementing and conducting appraisals and 1-1s to manage performance, • Leading on the strategic oversight of any new research initiatives, legislation, working practices, policies, procedures, contracts and systems and keeping abreast of technological advances to maintain an excellent understanding of the use of technology in delivering business objectives., • To continually develop domain knowledge and leadership skills and expertise at the forefront of sector. Investigate research and development to support future business needs and develop an understanding of emerging technologies and business opportunities across a range of topics and engage in the support and development of the organisation, department and team., • Overall responsibility for financial budgets and to effectively manage this in accordance with NHSBSAs policies, standing orders, financial regulations and legislative requirements., • Identify and develop partnership working opportunities, and relationships both within the organisation, with its stakeholders, and to liaise with other Government, Non-Government organisations, statutory agencies and public and private sector organisations to develop collaborative approaches which can deliver value to the organisation., • Establish and maintain effective operational relationships with suppliers, ensuring that the service can deliver its functions throughout the supply chain and that collaboration between internal and external suppliers achieves a positive approach to delivering new solutions and to resolving problems in a timely manner., • Implement processes to review, analyse, monitor and report on a number of areas including agreed service levels, KPI's and standards within team. Reviewing the performance of teams and services in delivery against defined service levels, checking for trends that may trigger reduced performance and investigating where performance is below the agreed thresholds. Ensure that in managing performance a holistic approach is taken and that consideration is given to people, process, changes in demand and tools., • Define and lead workforce planning, ensuring operational, commitments are fully met, business change is estimated, prioritised, and delivered, resourcing issues are identified, mitigated and managed, across multiple teams to deliver business value., • Leading, managing and engaging teams to deliver multiple strands of work such as continuous improvement, project related work, and operational tasks, both within the organisation and across external bodies to meet strategic goals and deliver high quality outputs for the organisation., • Strategic visionary with exceptional leadership capabilities, • Excellent communication skills across technical and non-technical stakeholders, • Ability to drive organisational change and foster innovation, • Strong analytical and problem-solving capabilities, • Adaptable and forward-thinking approach to technological challenges, • Cloud platforms (AWS, Azure, Google Cloud), • Cloud architecture design and implementation experience, • Modern Cloud deployment and implementation tools and practices, • DevOps and SRE practices, • Understanding of public sector digital standards and frameworks, such as the Government Digital Service (GDS) Service Standard and Technology Code of Practice., • Familiarity with sustainability principles in cloud services, including green cloud strategies and environmental impact reduction., • Extensive experience in cloud strategy, architecture, and multi-cloud environments, • Proven track record of leading cloud transformation initiatives, • Advanced understanding of AWS and Azure platforms, • Strong knowledge of DevOps, cloud-native architectures, and modern application development, • Expertise in cloud governance, security, and compliance frameworks, • Demonstrated experience in FinOps and cloud cost management, • Experience leading cloud services in regulated industries, such as health or central/local government., • Familiarity with contract negotiation under government procurement frameworks, • Post graduate degree in Computer Science, Information Technology, or related field, and/or evidence of undertaking rigorous research in a relevant field and/or in-depth experience., • Additional professional IT certifications advantageous

Salary: £38,682 to £46,580 a year Contract: Permanent Working Pattern: Full-time, Flexible working Reference Number: G9914-25-0220 Job summary Are you passionate about improving how we manage governance, risk, and compliance in digital services? We're looking for a proactive and detail-focused Governance, Risk and Compliance Analyst to join our Digital, Data and Technology (DDaT) directorate at NHSBSA. In this role, you'll help shape and maintain governance, risk and compliance frameworks across DDaT, working closely with senior colleagues to assess risks, monitor compliance and support improvement. You'll be comfortable interpreting complex regulations, promoting best practice, and building strong relationships across teams. We're looking for someone with strong communication and analytical skills who's confident working independently and as part of a team. You'll bring proven experience in Governance, Risk, Compliance, Assurance, or Audit -- ideally gained within the NHS or wider public sector -- to help us strengthen our frameworks and deliver real impact. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As a Governance, Risk and Compliance (GRC) Analyst, you'll play a vital role in supporting the development, implementation, and continuous improvement of governance, risk, and compliance frameworks across our Digital, Data and Technology (DDaT) directorate. You'll work closely with senior leaders and stakeholders to identify and assess risks, develop and monitor control measures, and ensure alignment with statutory, regulatory, and NHS-specific standards. You'll help maintain risk registers, coordinate audits, and prepare reports for senior leadership and regulators. You'll also assist in investigating incidents and compliance breaches, ensuring lessons learned are captured and shared. Your input will support the delivery of training and awareness activities that promote a strong compliance culture across the organisation. With a keen eye for detail and a proactive mindset, you'll analyse risk and compliance data, helping drive informed decisions and service improvements. Whether advising teams on best practice, providing data analysis or helping develop policy and process, you'll be a trusted partner in ensuring our services are well-governed, secure, and high-quality. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for Working within NHSBSAs policies, standing orders, financial regulations and legislative requirements: • Personal Qualities, Knowledge and Skills, • oProactive mindset with strong problem-solving and critical thinking skills., • oAbility to work independently and collaboratively within a multidisciplinary team., • oStrong interpersonal skills and confidence to build relationships at all levels., • oCommitment to high ethical standards and confidentiality., • oStrong understanding of NHS-relevant regulatory and legislative frameworks (e.g. Data Protection, Health & Safety, CQC)., • oAbility to interpret complex regulations and communicate them clearly to diverse audiences., • oExcellent written and verbal communication skills with the ability to simplify complex information., • oStrong analytical skills, capable of assessing risk and interpreting data to draw meaningful insights., • oProficiency in risk management and reporting tools/software., • oKnowledge of NHS-specific policies, frameworks and NHS Digital requirements., • oA relevant degree or equivalent professional qualification in governance, risk, compliance or a related discipline, • oProfessional certification in a relevant discipline (e.g. IRM, CISA, CRISC, CGRC, CEGIT)., • oPostgraduate qualification in a related field., • oITIL Foundation qualification.

Field Scheduling Specialist (Customer Services) Newcastle, NE12 8BU Full-time Salary: Starting at £24,500 increasing to £26,500 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off in return. Holidays: 29 days holidays (increases to 31 days after 12 months service) i...

Role: Building Safety Consultant/ Building Regs Principal Designer Location: Newcastle upon Tyne (Projects across the North East) Sector: Principal Designer/ Building Safety Consultancy Salary: Circa £45,000 + attractive benefits package Are you a Registered Architect or Architectural Technologist who is looking to deliver the BRPD service? Would you like to move away from your typical role and deliver a new service for our client? WRG has recently partnered with a newly established Principal Designer and Building Safety consultancy that operates across the North East. The business is looking to hire an experienced Architect or Architectural Technologist to deliver the Building Regs Principal Designer service for the business. Our client has been up and running for just under a year and now have the capacity to appoint a BRPD to support their clients across the region with the BSA and Building Regs compliance. You will be overseeing a diverse portfolio of projects across the built environment - residential, commercial, leisure, industrial, healthcare and education. The role would suit a design professional who would like to take a side step in their career and deliver this new service during a really exciting time for the industry, the role has only been around for the last 12 - 18 months and everyone across the industry and still finding their feet with the new service. Training and support would be provided from day one to upskill your knowledge regarding the BSA, to ensure you make a success of the role. Duties: Develop and implement strategies to ensure all design and construction activities adhere to the Building Safety Act 2022 and relevant building regulations. Liaise with Principal Designer, Fire Engineers, MEP, Principal Contractor, Architects and other parties to ensure buildings regulations compliance on projects. Support clients with the relevant planning gateways. Prepare & maintain project building regulations compliance tracker throughout the project. Attend client and design team meetings to offer professional input relating to building regs compliance. Provide technical advice to clients, contractors, developers, colleagues, and key stakeholders. Ensure projects are completed in line with current building regulations and legislation. Requirements: Degree in a design related field (desirable). Membership to RIBA, ARB or CIAT. Excellent knowledge of the BSA, building regulations, codes and legislation. Excellent interpersonal communication skills. Apply: Salary in the region of £45,000. 25 days holiday + 8 days bank holiday. Company pension plan. Excellent CPD, training and support from day one with the business. Remote working environment. Professional membership fees covered. Clear career pathway with opportunities for progression and development. If you are interested in the role, or would like more information about the position then please contact Mike @ We Recruit Group | 07562 945 690 TPBN1_UKTJ

Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK.As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our s

Sales Support Team Leader £30,773 + OTE £8,000 + Benefits Location: Newcastle |Permanent Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your next role. Working for a tech business that is changing the way people manage their household billsby bundling them into one simple monthly payment. Less admin, less hassle, and a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching, training, and developing your team, from onboarding through to ongoing 1:1s Holding team meetings, leading on updates and training initiatives Owning rota management, return-to-work processes, and QA Improving internal processes to increase efficiency and drive results Collaborating with stakeholders across departments to support business growth Creating training documents and maintaining CRM records to a high standard Providing frontline support for escalated queries and customer challenges About you: Previous experience in a team leader or supervisory role Excellent communicator with strong written and verbal skills Confident decision-maker who thrives on accountability Highly organised, able to prioritise and multitask effectively Comfortable using data to analyse team performance and identify improvements Resilient, empathetic, and solutions-focused Skilled in managing people and driving continuous improvement What youll get from us: £30,773 base salary + up to £8,000 OTE Annual salary uplift every April 25 days holiday + bank holidays, with the option to buy/sell 5 days Up to £1500 towards learning and development directly benefiting your role Access to private GP and counselling services through health benefits Enhanced pension after 3 years Discounted travel options and cycle to work scheme Paid volunteering day and regular opportunities to support local charities Working hours: Monday to Friday 10am6pm 1 in 4 Saturdays (subject to business needs) Sound like a fit? Apply now via the link wed love to hear from you! TPBN1_UKTJ

Job Description We are seeking one Candidate , Full time, that are skilled and passionate to join our team.The ideal candidate will have a strong background in culinary arts, hospitality, and leadership.If you have experience in supervising kitchen operations, ensuring food safety standards, and ma

Great choice, outstanding value, market leading customer service. That’s Topps Tiles. But there’s more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We’d love you to help us make those plans happen.What we’re looking forFirst things first: you don’t need to know about tiles to work in a Topps Tile store. And you don’t need to be someone who spends all their spare time DIYing. If retail’s your speciality and you share our passion for exceptional customer service, you’ll make a great Deputy Store Manager.Working alongside the Store Manager, you’ll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? It’s something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, you’ll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, it’s not just people who’ll improve with you around; you’ll constantly be looking for exciting new ways to improve your store and the customer experience. By having an interest in interior design or being a creative person, you will be able to inspire our customers in their style choices using leading edge technology which really allows our customers’ projects to come to life.No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!Who you areA store customer’s enjoy shopping in and colleagues love working in - that’s what you do brilliantly. You’ve worked in retail, you’ve led teams and you can show us where you’ve exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences – and you’re able to get the best out of team members to make it happen.As Deputy Manager, you’re can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. You’re commercially switched on too, with business acumen to keep ahead of your competition and set your store apart.What we’ll do for youIn a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you’ll need the flexibility to cover store opening hours including weekends, there’s no evening work to worry about – and no working on Christmas Eve or Boxing Day either. We do ask that you are flexible to work in alternative locations if required.Who we areBig things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value. After all, it’s the brilliant, friendly, knowledgeable people that make us special.Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.

Head of Sourcing Unit - Quality3 days a week - WokingCompetitive salary, car allowance, up to 30% bonus and excellent benefits packageWant to join a company that are striving to be the Worlds Frozen Food Champion?We have an excellent opportunity available for you to grow your career and make a difference at Nomad Foods! Joining us as the Head of Sourcing Unit – Quality, you’ll be responsible for a number of Clusters and ensure all Food Safety and Quality standards are up to scratch through strategic leadershipAbout the role...This role is known for providing cluster and SU leadership, advice and expertise across all elements of Food Safety and Quality to ensure that Nomad Foods produces high quality, safe products with minimal environmental impact in a healthy, safe workplace. Supports delivery of the strategy, plans, standards and systems across the Nomad Foods Group, delivering results by acting as a change agent, working collaboratively with key stakeholders and influencing others on organisational quality and food safety, ensuring high standards of product quality. A crucial role in driving maturity & compliance across the entire businessSupports in developing and implementing the vision and strategy for Food Safety and Quality Culture at Nomad Foods.Support and implement Nomad Food’s Quality Management systems.Develop, update and maintain policies, standards, Safe Systems, Safe Assets, Safe Behaviours and Safe Procedures.Work collaboratively with key stakeholders to build and implement executable plans, systems and ways of working to ensure high standards of food safety and quality assurance.Coach and develop both direct and indirect teams to ensure consistency across the groupAbout you...An experienced food safety and Quality specialist who delivers results and changes behaviours by inspiring, influencing and coaching others. Leads by example and with humility, developing strong relationships and building extensive internal and external networks. A leader that is able to manage ambiguity and build clarity around complex situations. Aligns others around the Nomad Foods purpose and values to build and embed our One Nomad culture. Passionate about food, people, our products, the environment and safety. Proactively engages with external bodies at National & European levelTrack record of driving Food Safety and Quality cultural maturityFood manufacturing experience is ESSENTIALComprehensive understanding and exposure to International Food Safety and Quality Legislation and standards.Experience of working collaboratively in a matrix organisation.Extensive crisis management and product recall experience gained within a multi-national food businessEducation or working experience in Quality Assurance Management desired.What we can offer you...An ambitious employer with recognized brands and growth potentialA culture where your part of a team, where you feel encouraged to make a differenceThe potential to progress your career across different areas of the Nomad Foods GroupWe’re on an exceptional adventure and offer a truly purpose led career. We we aim to empower each employee and promote their personal growth all the while ensuring business needs are met now and into the future.Who are we…Headquartered in the UK, with revenues of 2.9 billion and operations in 22 key markets, Nomad Foods is Europes leading frozen food company. We are a young company, founded only eight years ago, and built around a number of iconic brands (including Birds Eye, Findus and iglo and more recently Ledo and Frikom) that invented the frozen category 100 years ago and continue to set the bar for great taste, nutrition, convenience and affordability. Across everything we do, we are guided by our Purpose - Serving the World with Better Food - and how we can make a positive impact on our Performance, People and the Planet.At Nomad Foods were proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.Seniority LevelMid-Senior levelIndustryFood and Beverage ManufacturingFood and Beverage ServicesEmployment TypeFull-timeJob FunctionsQuality AssuranceManufacturingSupply ChainSkillsFood and Beverage OperationsManagementCrisis ManagementFood SafetyQuality Assurance

STRATEGY ENGINEER Job Title: Strategy Engineer Company: Lola Yamaha ABT Formula E Team Location: Kempten, Germany (with travel to race/test events) Contract Type: Full-time Sector: Race Team, Engineering Discipline: Data & Strategy Engineering Experience Level: 1–3 years Education Level: Degree Start Date: As soon as possible Job Description The Lola Yamaha ABT Formula E Team competes in the FIA Formula E World Championship, uniting Lola Cars legendary motorsport heritage, Yamaha’s cutting-edge technology, and the racing expertise of ABT Sportsline. We are looking for a Strategy Engineer to join our performance team and help drive our competitive edge through simulation, real-time analysis, and strategic decision-making. This role is critical in preparing, executing, and reviewing race strategies across the championship season. Key Responsibilities Prepare race strategies through simulations, analysis, and reporting. Deliver live support during races, including plan updates, competitor tracking, and decision-making. Conduct post-event data analysis and prepare review documentation. Develop and maintain internal analysis and decision-support tools. Own and improve in-event race strategy tools. Candidate Profile Must-Have: Proficiency in Python. Comfortable with version control (preferably Git). High competence in Microsoft Excel. Experience with car data analysis (MAT ATLAS preferred). Familiarity with FIA Sporting Regulations. Calm, analytical mindset with fast decision-making in high-pressure environments. Minimum 1 year of experience in high-level motorsport, ideally in a strategy role. Nice to Have: Experience with data science libraries: Pandas, SciPy, Scikit-learn, Matplotlib. Knowledge of Formula E energy management systems. Experience with One Timing. Basic IT networking understanding. MATLAB programming skills. Education & Background Degree in Mechanical, Automotive, Electrical, Motorsport Engineering, or related technical discipline. Strong communication and interpersonal skills. Proactive, self-driven, and committed to performance improvement. What We Offer A dynamic and ambitious racing environment. Involvement in one of motorsport’s most innovative series. Opportunity to contribute to strategic decisions at the heart of a Formula E race team.

Retail Assistant – Part Time, 16 hours, early starts. We are looking to recruit a new retail assistant for our shop in Shiremoor, Tyne and Wear. As one of our retail assistants you will:.

Job Description We are seeking one Candidate , Full time, that are skilled and passionate to join our team.The ideal candidate will have a strong background in culinary arts, hospitality, and leadership.If you have experience in supervising kitchen operations, ensuring food safety standards, and ma

Join the friendly One Motion team on the road.We are looking for friendly drivers who are proud to deliver outstanding customer service.Every day, your primary responsibility will be to ensure that customer orders are delivered by you on time, safely, and with a friendly smile.This crucial role invo

Job Description We are seeking one Candidate , Full time, that are skilled and passionate to join our team.The ideal candidate will have a strong background in culinary arts, hospitality, and leadership.If you have experience in supervising kitchen operations, ensuring food safety standards, and ma