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Who we are HatHats is a specialty coffee company with ten sites across Kent, an events trailer, a coffee van, a growing e-commerce business, and a fleet of HatHats To Go vending machines. Our sites run from Reculver and Faversham to Folkestone, Herne Bay, Canterbury and Discovery Park, with a presence at Hangloose Bluewater too. We are a small team doing work that a much larger business would need twice the headcount to deliver, and we are proud of that. Our people are curious, commercially minded, and genuinely invested in what we are building. We have recently completed a significant piece of internal work called Project Mirror, a full review of how we are structured, who owns what, and where we are headed. One of the clearest things to come out of that work was a new role: the person who will sit at the heart of how this business runs day to day. That is the role we are now hiring for. The role This is a PA role at the start. Within 12 to 18 months, it is designed to become a Chief of Staff function. Whether that happens depends on the person, and we will be honest with you about that from day one. Day to day, you will be the person who makes sure nothing falls through the gaps. You will manage the founder's diary and protect his time for the things that actually need him. You will make sure every instruction that leaves the leadership team has a named owner, a deadline, and a follow-up. You will chase actions, coordinate across departments, and be the calm person at the centre of a fast-moving business. You will also own some things outright from day one: all business insurance across every HatHats entity, booking and administration for our Events Division and Barista 999, oversight of our HatHats Hub support tickets, and day-to-day coordination of our IT and maintenance teams. You will support the build and tracking of our health and safety framework, help with new site projects, and very occasionally be available at weekends when the business needs you. There is variety, genuine responsibility, and real room to grow. There is also a lot to get your head around, and we would rather be upfront about that than undersell it. What you will own • Managing the founder's diary and ensuring his time is protected for strategic priorities, • Making sure every instruction from the leadership team has a named owner, a deadline, and a route for follow-up, • Chasing and logging actions from leadership meetings and briefings, • All business insurance across HatHats entities: named owner, renewal schedule, coverage tracking, • Booking and administration for our Events Division and Barista 999, • HatHats Hub ticket oversight and chasing, • Day-to-day coordination of our IT and maintenance teams, • Research and build of a head office health and safety framework within your first 90 days, • Supporting Project Mirror implementation: tracking progress, chasing outstanding actions, • Supporting new site projects and key hires as directed, • Head office compliance certificate filing and renewal scheduling, • HatHats To Go route administration and logistics coordination with Central Operations, • Maintaining the leadership action log after every meeting and briefing, tracking what is outstanding, and chasing named owners across the business before the next meeting so actions are completed not just recorded, • Booking and scheduling head office fire alarm and security checks, and forwarding related invoices to Finance You do not need a background in coffee or hospitality. You need to be organised in a way that other people notice. You need to be the kind of person who sees something falling through a gap and closes it before being asked. You need to be comfortable talking to a founder one minute and coordinating a maintenance engineer the next. • Experience in a PA, EA, or office coordination role, • Strong written communication and a clear, direct style, • Comfortable working in a fast-moving, multi-site business where priorities shift, • Confident managing up: the kind of person who will nudge a founder when something needs chasing, • Genuinely motivated by building something, not just maintaining it, • Comfortable with very occasionally being available at weekends for out-of-hours on-call cover What we offer • Salary of £28,000 to £33,000, dependent on experience, • A structured review at 12 months tied to role development toward Chief of Staff, • A real seat at the table: you will know what is happening in this business because you will be the person making it happen, • Staff discount across all HatHats sites and products, • A team that is genuinely invested in getting things right, • Based at our head office in Whitstable, Kent How to apply Apply through our listing on Reed. Please include a short covering note with your application telling us why this role is the right next step for you. We do not want a template. We want to hear from you.

Transport Planner (PM Shift) Canterbury Up to £37,000 DOE Permanent We are working in partnership with a well-established and reputable transport and logistics business based in Canterbury, who are looking to appoint an experienced Transport Planner to join their team on a permanent basis. This is a PM shift role, so candidates must be flexible and comfortable working later shifts as part of a rotating or set afternoon/evening operation. This is an excellent opportunity to join a busy, fast-paced road haulage environment planning a fleet of approximately 30 vehicles, consisting of both Class 1 and Class 2 HGVs. The Role As Transport Planner, you will be responsible for the efficient planning and coordination of daily transport operations, ensuring all deliveries are completed on time, in full, and in the most cost-effective manner. Key responsibilities include: Planning and routing a mixed fleet of Class 1 and Class 2 vehicles Optimising loads and maximising vehicle utilisation across daily schedules Managing driver schedules, allocations, and briefing requirements Responding quickly and effectively to operational disruptions, delays, and changes Ensuring full compliance with all transport legislation including driver hours and WTD regulations Liaising with drivers, customers, and internal teams to ensure smooth daily operations Maintaining accurate records using transport management systems (TMS) Supporting continuous improvement in route efficiency and operational performance About You The successful candidate will have: Previous experience in transport planning / route planning within road haulage Strong understanding of HGV operations (Class 1 & Class 2) Experience working in a fast-paced, time-sensitive logistics environment Good knowledge of transport compliance and driver regulations Strong communication and problem-solving skills Ability to work effectively on a PM shift pattern with flexibility What’s on Offer Salary up to £37,000 depending on experience Permanent, stable position within a growing operation Opportunity to work with a well-established transport business Fast-paced and engaging operational environment If you are an experienced Transport Planner looking for your next move within road haulage, we would love to hear from you. This role is being handled by Emily Powell, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment

As Sales Operations Executive, you'll be a key part of our commercial team, supporting the smooth running of our sales processes from order management through to customer delivery. A proactive, solutions-oriented mindset with the commercial awareness to understand how operations supports revenue gro

A leading UK residential retirement business, backed by a prominent international private equity group, is seeking an exceptional Group Operations Director to join at a pivotal moment in its growth. The Group Operations Director will serve as the primary bridge between Construction, Sales, and the C

Operations Executive - helping build and run a professional, well-organised club environment. Experience in operations, logistics, events or sport (preferred). This is a hands-on role at the centre of the organisation keeping both the team environment and the wider club operations running smoothly.

You’ll be at the centre of operations, managing an ever-changing schedule, coordinating international travel across multiple time zones, and acting as a trusted liaison across the firm's global offices. Extensive experience supporting a C-suite executive within finance, private equity, asset manag

A growing group in the healthcare and life sciences space is hiring a Sales Operations Executive to support sales and marketing teams across two specialist businesses. B2B sales, marketing or operations role.

We are seeking an Operations Director from a Construction background to join our prestigious client. As an Operations Director, you will bring your expertise in pre and post contract management and will be pivotal in the delivery of existing and future projects from inception through to handover.

Proven experience in operations alignment, business process optimisation, or system governance roles. To align OpCo operations with group standards, ensuring consistent AMOS processes and operational excellence. This role acts as the bridge between group-level governance and local operations, provid

Harrison Scott Associates is seeking a high calibre account executive in England.

A leading consultancy firm in Greater London is seeking a proactive Executive Assistant to support Partners and facilitate smooth office operations.

This role involves managing complex calendars, arranging travel, and ensuring effective team operations while maintaining confidentiality. Ideal candidates will have proven executive support skills, strong communication abilities, and excellent attention to detail.

Candidates should have 2+ years of experience in client servicing or financial operations, strong communication skills, and proficiency in analytical tools like Excel and SQL.

Executive search methodologies (retained-style, research-driven approaches). Senior / Lead Recruiter or Executive Search Consultant. Operations and industrial environments.

We’re looking for an EA & HR Operations Manager to support our Managing Director, leadership team and people function during a 12‑month maternity cover. Business Management / Operations. Highly experienced in EA, HR or operations roles.

A pioneering AI start-up in the UK is seeking an experienced Executive Assistant to support the CEO.

This role entails overseeing all production operations, managing teams, and ensuring effective resource allocation. Harrison Scott Associates is seeking an Operations Director for a leading large format print production company in the UK.

Senior Executive Assistant & Operations Manager – Private Family Office / Film. Experienced in a senior EA, PA, or operations support role. A brilliant opportunity for a high‑calibre EA / operations professional who loves variety, thrives in a fast‑paced environment, and enjoys being at the ce

This role supports the Managing Director and operational team, ensuring efficient day-to-day operations and excellent client service.

Salary: £Highly Competitive Executive Package. Our Client is a leading and award-winning London printing company who are looking to appoint a highly experienced Operations Director. This is a rarely available opportunity for a target-driven high calibre Operations Director to join the Board and an

Lead end-to-end executive and senior-level hiring across robotics, manufacturing, and operations functions. We are looking for a Senior / Lead Executive Recruiter with deep expertise in executive search within robotics and advanced manufacturing environments. Executive search methodologies (retained

You might currently be operating as a Senior Executive Assistant, Chief of Staff, Founder Associate, Operations Coordinator, Business Operations Manager or Project Lead within a high growth or scale up environment, either way your CV should demonstrate:. An Operations & Executive Coordinator is need

IMPACT is seeking a proactive and organized Executive Assistant to support the coaching team.

Reporting to the Event Operations Manager, the Event Operations Executive is a hands‑on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. Working closely with sponsors, Event Managers, and the wider operat

As our Event Operations Executive, you get the unique opportunity to be a key player in building the greatest conferences across our portfolio companies By providing you with the ownership of our conferences, we want to constantly push you out of your comfort zone. Do you thrive in a fast-paced envi

A health tech company in London is seeking an Executive Assistant to provide high-quality support to its CEO. Ideal candidates will have experience supporting senior executives, strong organisational skills, and the ability to handle confidential information discreetly.

The HR Executive (Operations & Compliance) is responsible for overseeing day-to-day HR administration, staff attendance and leave compliance, and internal coordination. Follow up with Legal Executives and team members on outstanding tasks. Minimum 2–4 years HR or HR operations experience.

Lead adoption of automation and AI tools across operations. Broad remit spanning operations, performance, and digital enablement. We're supporting a globally licensed payments business—processing hundreds of billions in annual transaction volume across multiple markets as they hire a Senior Operat

A leading insurance association in Greater London seeks an experienced Executive Assistant to support the CEO and manage office operations.

Space Executive have partnered with a fast growing Fintech in the Embedded Finance space. Lead and scale the Credit Operations function, building and managing a team of underwriters and KYC specialists and growing the team to approximately 25 employees within the first year. Own day-to-day credit op

A leading animal charity in the UK is looking for an Operations Executive Assistant to support the Chief Operations Officer and senior leadership team. Candidates should have prior experience as an Executive or Personal Assistant, excellent organization skills, and a pragmatic approach to communicat

As a Commercial & Sales Operations Executive, your experience will include:. Experience in a sales support, operations, administration or executive support role. If you enjoy being the operational backbone behind revenue-generating activity, this Commercial & Sales Operations Executive opportunity c

A growing mobile app company in Central London is seeking an Operations & Finance Analyst. This entry-level position offers an exciting opportunity to support both client-facing and internal operations.

AI Operations Executive Assistant. This is not a traditional Executive Assistant role. Founder, Sales, Operations, Marketing, eCommerce.

A recruitment firm is looking for a dynamic HR Executive to join their team in the West Midlands.

To help drive the delivery of affiliate operations for Spotlight Sports Group, primarily focused on our UK brand, Racing Post.

Make operations a strategic enabler of growth and innovation. Bristol hub but to up-skill the Operations team in modern manufacturing practices, service delivery, and leadership — enabling the business to scale its hybrid physical/digital offering while maintaining the high standards that have def

Operations & Client Relations Executive DACH. We are looking for a passionate and dynamic Operations & Client Relations Executive - DACH to join our team in London. In this role, you will be responsible for executing group tour bookings and delivering reliable operational support across the group op

They will lead the technical interface for global clients, support compliance operations, and contribute to site growth.

Commercial Operations Executive - Rights Management. Are you looking for your first move into Sports Rights and Commercial Operations? DAZN could be the perfect next move for you! Help drive the development of DAZN’s sports content partnerships! You'll be working with internal stakeholders, maximi

As Executive Assistant, you will provide high-quality, trusted support to Numan’s CEO, enabling them to operate effectively and focus on the highest-impact priorities. Demonstrable experience supporting a senior executive, ideally at CEO or C-suite level.

A higher education institution is seeking an Administrative Assistant to support the Director of Operations.

A university in Northern Ireland is seeking an Executive Assistant to provide comprehensive administrative support for the NWCAM2 project.

Responsibilities include leading manufacturing operations, ensuring compliance with quality standards, and driving cost optimization. A leading automotive technology firm in the UK is seeking a Chief Operating Officer (COO) to oversee operations in automotive wiring harness manufacturing.

A financial services firm in the East Midlands is looking for a Financial Planning Administrator to provide specialized administration services and manage client relationships.The role requires attention to detail, analytical skills, and proficiency with Microsoft Office.Candidates should have 2+ ye

A private investment firm is looking for an experienced Office Manager with executive assistant skills. This dual-role position involves managing complex diaries, coordinating meetings, and overseeing office operations while supporting a busy team.

NexGen Cloud is seeking an Executive Assistant to the CPTO to manage priorities and ensure effective operations within Product & Engineering.

An education trust in the United Kingdom is seeking a Chief Finance & Operations Officer to provide strategic leadership across finance and operations.