Field Service Engineer
2 days ago
Crawley
Forklift Engineer We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast-paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance / service / engineering support and customer care. The duties of the role will include but are not limited to the following; Responsibilities & Duties: • Carry out scheduled Preventative maintenance and servicing of materials handling equipment, • Fault diagnosis & repair of materials handling equipment, • Liaising with Combilift support functions, with regards to issues identified in the field, • Accurately complete service reports & job sheets via Combilift support systems, • Ensure accurate identification & timely ordering of parts via Combilift support systems, • Return of parts where appropriate through Combilift processes and procedures, • Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction, • Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation, • Travel as necessary, • Overtime where required, • Ensure all company and customer health and safety procedures are adhered to, • Ensure company vehicle is maintained and well presented at all times, • Van stock levels to be managed accurately, • Act as a Company Ambassador at all times ensuring the highest standards of presentation are met, • To visit the Combilift factory/HQ as required Working Hours: 40 hours per week Salary: Negotiable, depending on experience Payment door to door Overtime opportunities. Person Specification: We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance / service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised. Qualifications / Skills: • Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required., • Knowledge of Combilift products is advantage but not essential. Product training will be given., • Good communication skills are essential., • Ability to work both, as an individually and as part of a team is essential., • Must be a quick learner and have a willingness to learn new skills., • Must be willing to work additional hours to complete job., • Occasional overnight stays are required., • Must be able to work well under pressure., • IT Skills are required. Schedule: