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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Want to come and be a part of it? Electricity Transmission Division We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. We arethe only Overhead Lines Transmission provider supporting 3 major UK Transmission Frameworks over the next 12-year period; National Grid (Great Grid Upgrade Project - GGP), SPEN and SSE. What will you be doing? • Erecting and reconductoring of existing and newoverhead power lines up to 400kV in accordance with industry standards, companyprocedures, and safety regulations., • Climbing, rigging and associated tasks to facilitate the erection and dismantling refurbishment ofoverhead line equipment, • Steelwork and replacement, • Maintenance ofany existing power lines, • Responsibility for the safety of yourself and colleagues, • Participating in training to enhance knowledge and skills in overhead line operationsWhat youll bring;, • Previous demonstrable experience working with high-voltage towers (132-400kV), • Client authorisation (NG, SPEN, NGED & SSE), • Working at height experience, • Proven track record of working with different configurations of conductor and conductor types, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Employee Referral Bonus Scheme, • Industry Competitive Salary, • Flexible working patterns for additional days off when hitting programme, • Retention Bonus Scheme, • Increased lodge payments (including further uplift for works within M25), • Discretionary bonus scheme, • 21 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Overtime, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE #LI-HW1 INDNAT JTRA1_UKTJ

Service Technical Manager – LAVAZZA On The Move - Applicants must have VENDING and or Remote retail experience An exciting opportunity to join our technical division supporting our rapidly growing LAVAZZA On The Move channel. Location - This is a remote role covering the UK, however regular visits to Basingstoke in North Hampshire will be required Who are we? Lavazza Professional is the Business-to-business (B2B) arm of the Lavazza Group. As a brand, we have grown over the last 130 years from a small Italian artisan company to an industrial giant. Throughout our growth, we have remained family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel the workplace and high-volume public places where consumers demand high quality Coffee to Go. We currently bring high performance coffee and other vending technologies to over 10,000 businesses across the UK, across multiple channels. With significant investment into research and development, we now offer a wide range of solutions, and our range is ever expanding. Lavazza is already the UK’s favourite retail coffee brand for beans and we see the Coffee to Go channel as an exciting opportunity, utilizing our Lavazza on the Move brand, offering the public the opportunity to access the LAVAZZA brand in even more places. Do you want to be part of this exciting journey? The role? We are seeking a passionate field-based Service Technical Manager to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers and consumers in multiple LAVAZZA On The Move retail locations. The Service Technical Manager will manage a national workforce so extensive travel may be required. Regular attendance at our Basingstoke, North Hampshire office will be required. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values. Leading their team by example and motivating a field based team Key responsibilities will include: Field Service Operational Excellence Manage and increase the effectiveness and efficiency of the Customer Service Technicians (CSTs) by measuring productivity and improving the operational systems, processes and policies in support of the organisation’s key targets. Embed best practice across the CSTs UK-wide Prioritise daily operational requirements across the team ensuring that customer response times are maintained Continuous Improvement Collaborate with ASM Peer group and Line Manager to evolve Field Service to provide best-in-class service to customers, across all vending technologies. Play a significant role in planning capacity versus demand, including continuous improvement initiatives and opportunities that deliver operational excellence, generate revenue, improve the customer experience and support the growth of the business. People Management Engage, develop, and manage the performance and growth of the Field Service individuals successfully across the UK Attend regular work-with-days with the team Projects and promotions Represent Field Service in cross functional projects, detailing insights, timelines, capacity, new ways of working and execute new product roll outs Drive revenue generation projects and deliver cost saving initiatives Compliance Ensure Health & Safety culture is embedded whilst building a quality related focus for all Field Service associates. Roll out any new regulatory requirements as per agreed timelines. Ensure all compliance and training needs of the Customer Service Technicians are delivered, following up on actions from work-with-days and audits Budget Budget responsibility of £900k (SWB & General expenses). Ensure spend is in line with budget constraints whilst seeking efficiencies where appropriate. Industry Standard Display good working knowledge of industry standards, best practices, and relevant qualifications Change Management Align Field Services with the business goals, driving change positively The successful candidate will nurture and grow relationships with both internal departments and external suppliers and clients. The Service manager will be the line manager for 14 Customer Service Field Based Technicians. Experience with a field-based portfolio of direct reports is needed. · Comprehensive Technical Knowledge; Completion of Electrical recognised qualification · Strong People Management Experience – Demonstrated ability to effectively manage a large remote team · Strong Customer Centric approach with robust customer management experience · Demonstrate the ability to make sound strategic decisions and have an agile approach to provide the most cost-effective solutions in the Field for the future in an ever-evolving market · High Drive for Results, demonstrating tenacity and self-motivation · Demonstrable experience of leading change positively and a passion for continuous improvement · Analytical skills to review performance, identify trends and track improvement initiatives · Ability to understand and prioritise business needs and able to work 1 in 4 weekends standby support · Be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision - Essential · Hold a Full UK driving licence and willing to travel various locations in a day - Essential In exchange we will offer you: • A competitive salary, • 1 in 4 weekend standby payment c. £2000 pa., • Annual company bonus, • 25 days holiday plus bank holidays, • Pension Scheme, • Private Health Care, • Additional range of health and well-being benefits, • Company vehicle – A car or van will be provided. This is a full-time, permanent position, extensive travel maybe required and on site attendance in the office in Basingstoke, Hampshire is also required. Pay: £50,000.00-£60,000.00 per year (depending upon experience) plus £2k annual standby allowance for 1 in 4 weekends Benefits: • Additional leave, • Canteen - Basingstoke, • Company car, • Company pension, • Employee discount, • Free parking - Basingstoke, • Health & wellbeing programme, • Life insurance, • On-site gym - Basingstoke, • On-site parking - Basingstoke, • Private medical insurance, • Referral programme

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Planner £29,773 - £31,340 1 x Full Time Permanent role 2 x 12 month Fixed Term Contracts As a Works Planner you will be responsible for effectively deploying Metworks employees to make repairs to properties. You will also be responsible for operating Metworks systems to ensure that planning, finance and administration tasks are maintained and enable the company to meet all of its contractual and performance. You must be able to work as part of a department rota basis between the hours of 8am-4pm, 9am -5pm and 10am-6pm. This role requires office attendance every day and is not eligible for home working. Our office has free onsite parking (subject to availability) and is easily accessible from Beeston train station. What you'll need to succeed as Works Planner • Ability to understand Construction related terminology would be advantageous, • Previously experience of working within either a local authority, social housing, construction, or property environment would be beneficial, • Previous experience of working with NEC would be desirable but full training will be given, • Three GCSEs at Grade C or above and including Mathematics and English, • Demonstrable proficiency in Microsoft Excel and Word, • Proven background in a customer service focused environment, • Ability to multi-ta...

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Travel Consultant (Office based/Hybrid in Hull) Full time, Hull, United Kingdom As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Travel Agent, you will • Search and confirm travel reservations for the customer, • Have a general understanding of a client travel policy and can consistently provide consultation to the customer, • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.), • Provide the client with the required industry information, such as low fares, exchange costs, and penalties, • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement, • Extensive experience within the Travel industry is not a must as training will be provided, • Relevant skills in GDS Sabre and/or Amadeus a preference Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of ___. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-MN1

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today! Senior Entertainment Travel Consultant (Hybrid) Full time, Iver, United Kingdom As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Senior Entertainment Travel Consultant, you will * Search and confirm travel reservations for the customer * Have a strong understanding of a client travel policy and can consistently provide consultation to the customer * Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) * Provide the client with the required industry information, such as low fares, exchange costs, and penalties * Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement * Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you * Extensive Travel Agent experience * Working knowledge of the travel industry, policies, procedures, and processes * Advanced skills in GDS Sabre and Amadeus * Strong verbal and written communication skills in English About BCD Media & Entertainment We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice! About BCD Travel We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about ___. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of ___. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-MN1

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. What will you be doing: We're recruiting for an Electrical Safety Compliance Advisor. Your principal duty is to provide support to all the businesses and contracts within the energy division at M Group. Ensuring all staff that work or operate on or near the various electricity networks conduct themselves in accordance with the companies and Client safety procedures to maintain Safety from the System and return home each day safely. MGroup Energy Division are a national business and travelling throughout the UK with up to several nights away is an integral part of the role (Car benefit included). A full UK driving licence is required for this role. The Energy Division Electrical Safety Compliance Advisor reports to the Divisional Electrical Safety Manager. • Ensuring all staff are assessed as competent and authorised for their assigned duties., • Management of the safety passport scheme supporting contracts in the completion of technical audits on operatives., • Acting as the assessing officer on a wide range of electrical civil disciplines:, • Substation access LV up to 400kV (Essential), • Jointing LV up to 400kV (Essential), • Electrical fitting (Essential), • Authorised persons and Senior Authorised persons (Essential), • Overhead linesman (Desirable), • Commissioning engineers (Essential), • BS7671 electricians (Desirable), • Support the wider business interest including business opportunities., • Develop and implement in association with other personnel electronic field records., • Complete electrical assurance audits on a variety of sites from DNOs to smart metering, • NEBOSH General or Construction certificate, • Previous experience as a Safety Advisor in a construction environment., • Extensive knowledge and experience of CDM Regulations, • Full driving licence and willingness to travel, • Environmental Qualifications desirable, • Consistently demonstrate high standards of safety behaviour, leading by example and promoting a positive safety culture, • Ability to manage potential conflict during site inspections with operational teams, • Capable of delivering confident articulate presentationsWhats in it for you?, • 25 days annual leave plus bank holidays, • Company Car/Salary Sacrfice Scheme/Car Allowance, • Private Health Care, • Discretionary bonus scheme, • Pension Scheme, • Life assurance, • Online GP service, 24 hours a day, 365 days a year, • Enhanced maternity, paternity leave and adoption leave JBRP1_UKTJ

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor / Account Coordinator on a hybrid basis. As a Dutch Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Dutch speaking region and covering the Dutch speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Dutch Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitudeThis is a full time, permanent position offering an annual salary of up to £25,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 2 days office based in Nottingham City Centre, 3 days remote each week Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Trade Parts Advisor – Mercedes- Benz Nottingham Want to be the best you can be? It's what drives us too. Working in our parts department as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask What you’ll do day to day • Deliver outstanding customer service in a fast‑paced call‑centre environment, handling high volumes of inbound and outbound calls while converting enquiries into sales., • Proactively engage trade customers through telesales, promoting parts, services, offers, and relevant promotions to build lasting relationships., • Provide accurate, knowledgeable guidance on parts availability and suitability, ensuring customer requirements are met efficiently., • Receive, log, and accurately allocate parts and consumables from suppliers, maintaining correct system records and documentation., • Maintain strong working relationships with manufacturers, suppliers, and internal stakeholders through clear and effective communication., • Ensure full compliance with parts department procedures, systems, and processes at all times. Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. • Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment, • Capable of maintaining a methodical and logical approach, particularly during busy periods, • Excellent communication and customer service skills, • Exceptional time management skills and the ability to thrive under pressure, • Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook, • Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Flexible Opportunity (Full or Part-Time) Looking for a flexible opportunity that fits around your life — whether you’re seeking full-time or part-time work? Imagine running your own local business, close to home, working at your own pace and around your lifestyle and commitments. This opportunity allows you to be self-employed while benefiting from a proven business model and ongoing support. The Role You’ll visit customers in their homes to: Advise on a range of home improvement product solutions Measure and provide tailored recommendations Place orders and manage customer relationships Return to install products once manufactured, ensuring a high-quality finish every time No previous experience is required. Most people who succeed in this role start without industry experience and develop their skills through structured training and ongoing support. If you’re approachable, confident communicating with people, and passionate about delivering excellent service, you’ll be well suited to this opportunity. Why This Opportunity Works You’ll enjoy the benefits of working for yourself, without being on your own: Customers are provided for you — no need to self-generate leads High customer conversion rates Focus on delivering outstanding service and repeat business Flexible working hours — manage your own diary and workload Training & Support You’ll receive a comprehensive support package designed to set you up for long-term success, including: Full professional and practical training as you start and grow Ongoing local business and management support A complete sales toolkit, including product samples, tablet, and software A full installation toolkit, including measuring equipment and tools Branded clothing and personalised marketing materials to present a professional image Apply online today and discover whether this opportunity is the right fit for you

At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time global shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for a minimum of 9 months. Working hours are 8:30am - 4:30pm with hybrid working pattern after completing training. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideasWhat you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliersAre PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

MET Bodyshop Technician ToyotaNottingham North Time to switch up a gear? Be part of something better. Enjoy support thats second to none as a MET Bodyshop Technician at Group 1 Automotive. With training at some of the best facilities in the industry, youll learn new skills while becoming an expert. And best of all, youll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover Were open to flexible working options just ask What youll do day to day Preparing vehicles to a high standard. Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process. Working in a team to complete large jobs and assist colleagues where necessary to meet deadlines. Maintaining thorough and up-to-date product knowledge. Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals. Maintaining good housekeeping standards and orderly administration of your work. Helpful skills and qualifications Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification Thorough understanding of vehicle safety standards and guidelines Strong problem-solving skills, ensuring accuracy in all aspects of work Proven ability to meet efficiency targets while maintaining a keen eye for detail Ability to collaborate and contribute positively within a team environment A current valid MOT licence is advantageous but not essential Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

Job Title: Senior Material Planner Location: Nottingham Contract: Fixed Term 12 months Salary: £40,000 Hybrid Working SF Recruitment are supporting a Nottingham-based manufacturing business seeking a Senior Materials Planner to join their Procurement & Supply Chain team on a fixed-term contract. This is a permanent, full-time role working Monday-Friday with the option to work from home one day per week. As part of the Planning team, you will play a key role in managing material planning across the UK. You’ll be responsible for ensuring the right products are available at the right time, while maintaining optimal stock levels and driving operational efficiency. Acting as a key point of contact for suppliers and internal stakeholders, you’ll build strong relationships and ensure smooth communication across the supply chain. With full end-to-end visibility, you’ll also get involved in new product launches and end-of-life planning within your portfolio. This role is ideal for someone who enjoys improving processes, as you’ll be encouraged to lead and implement continuous improvement initiatives across planning and supply chain operations. Key Responsibilities -Managing supply vs demand to deliver strong service levels and product availability -Leading demand forecasting across new products and promotional activity -Driving continuous improvement initiatives and enhancing planning processes -Coaching and mentoring MRP Controllers to embed best practice -Managing stock levels and replenishment in line with budgets -Handling and communicating stock shortages with customer service teams -Designing and implementing MRP processes, policies, and controls -Optimising SAP MRP, including planning parameters and master data -Ensuring accurate visibility of stock, orders, and in-transit materials -Supporting the S&OP process with insights alongside commercial teams -Monitoring KPIs such as OTIF, stock availability, and lead times -Collaborating cross-functionally with sales, procurement, manufacturing, and finance -Driving automation and data-led decision making across planning functions Essential: -Available immediately or at short notice. -Previous experience in a similar materials, supply chain, or inventory control role for 3-5 years -Advanced knowledge of SAP is required -Confident managing supplier relationships and working collaboratively with stakeholders. This is a busy period for the business, so you will need to hit the ground running. There is potential for the role to be extended or made permanent. If this sounds like the right opportunity for you, please apply today with your CV

Customer Service Adviser (Student Support) Pay Rate: £12.79 Location: Nottingham Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at NG5 1AH (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying £12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Comfort participating in remote, part time studies. Earn up to £700 a week in you

Many couriers exceed this once they’re up to speed! Start delivering parcels from your training session onwards Guaranteed earnings for your first deliveries while you learn* Plenty of work available from flexible part time work to fixed round options from Day 1 Your pay explained –

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Earn up to £700 a week in your free time by providing feedback on everyday products and ser

Many couriers exceed this once they’re up to speed! Start delivering parcels from your training session onwards Guaranteed earnings for your first deliveries while you learn* Plenty of work available from flexible part time work to fixed round options from Day 1 Your pay explained –

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-person. Earn u

Opportunity to shape an emerging specialist service.

Consultant Gynaecologist with a particular interest in pain management. You will assess and manage patients with endometriosis, pelvic pain, fibroids and complex women’s health symptoms within an innovative prescribing framework.

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work at home part-time opportunities — this is your chance!. Comfort participating in remote, part-time studies. Earn up to £700 a week in your

Receptionist Derby Perm Part time 20 hours a week. About the RoleWe are looking for a professional, friendly, and highly organised Receptionist / Administration Assistant to join our client's team on a part‑time basis. Ability to prioritise tasks and work independently.

This is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have

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Has an overall passion for customer service. Ability to work in a fast-paced environment.

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. No customer service representative experience required. Earn up to £700 a week in your free

Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from rais

Working as part of a multidisciplinary team, you will support patients to access the right care, at the right time, in the right place. Refer patients to appropriate services, including GP, urgent care, or emergency services. Work collaboratively with other healthcare professionals to deliver high-q

Why not use your skills to make a difference and join our Home Tech Team in Newcastle? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. Just a few ways we’re doing this include giving

Service AdvisorVacancySalisbury Salary:up to £36,000 Basic + Bonus & Overtime OTE £42,000Working hours: Monday Friday, 8am - 5pm, Saturday mornings on a rotaVacancy Ref:30184 We have a new vacancy for a Service Advisor for my clients Main dealership in Salisbury. Excellent opportunity for a Servi

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Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours)Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first po

A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between. About the role…We are excited to be recruiting for a

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.