Part time customer service work from home jobs in BirminghamCrear alertas

Leisure Membership Advisor - Shirley The first step on the road to fitness, is making the decision to get started. Joining a gym is a little like dating. You want to know what you're committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you're dreaming of. So, as Membership Advisor, it's your job to ensure a perfect match. You'll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You'll get to know what they're looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you'll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club. You'll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service -A passion for leisure, fitness and customer service -An ability to understand the individual needs and wants of our members and tailor your service and communication around them -A drive to achieve and exceed targets -A team mentality, forming great relationships within leisure and other departments Come and be part of something new & something special - Work, Grow & Play the Village Way! This role is offered with uncapped commission, realistic OTE of an additional 4,800 per annum

Field Service Engineer / Maintenance Technician - Industrial Automation Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automation equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK with a focus on South. Why This Company? This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in the UK. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality. Rewards & Benefits • £45K – £55K Basic (dependent on experience), • Company Car, • Private Healthcare, • 4 x Life Assurance, • 5% Matched Pension, • Company Credit Card (Travel Expenses), • Overtime (1.25x paid on any hours worked above contracted 39 hours per week), • 25 Days Holiday + Bank Holidays About The Role As a Field Service Engineer / Service Technician you will work from a home office and be responsible for: • Operating in an 80% mechanical and 20% electrical role., • Working within a service engineering team supporting pharmaceutical manufacturers in the UK with a particular focus on the South., • Attending a low number of customer calls as each case can be extremely complicated and time consuming., • On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training., • Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs., • Working with the engineering planner to coordinate activities and movements., • Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair., • Completing service visit reports. About You The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery. Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery. A valid local driving license is required, as is the right to work in the UK. My client doesn’t offer sponsorship. Interested in this role? Here’s what happens next… Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: 162-3773-LI Field Service Engineer / Maintenance Technician Location: Ideally South UK or Midlands – Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey, Northampton, Birmingham, Bedfordshire, East/West Sussex Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Mechanical Components, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment

Field Sales Manager - Coleshill Job Type: Full timeIn a Nutshell… We have a new opportunity for a Field Sales Manager to join our team within Vistry South West Midlands, covering various sites within the region and reporting to our office in Coleshill. As our Field Sales Manager, you will work with the sales teams to ensure the agreed sales targets and objectives are met through the effective management of people and activities in line with the Customer Journey. You will motivate and support teams to perform to the best of their ability and achieve the required performance. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role requires weekend working Let’s cut to the chase, what’s in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality Previous experience in sales for a volume house builder Proven ability to meet and exceed personal sales target Experience of working with multiple stakeholders across different disciplines Excellent IT skills and proficiency with MS Office A good understanding of the sales and legal process. Strong attention to detail. Excellent organisational skills Able to produce accurate work, in a high pace environment. Business and commercial awareness. Able to communicate effectively at all levels within the business. Able to work both as part of a team and independently when required. Confident when dealing with challenging customers. Ability to maintain an effective line of communication between Sales Management and Sales Consultants Full UK Driving License with a willingness to travel within the region More about the Field Sales Manager role… Train, motivate and lead the on-site sales team to achieve agreed KPI’s, including but not limited to, sales rates and CRM usage. Support the Company’s continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and act if required Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant Ensure sales are negotiated to required sales rates, achieving maximum revenue with minimal incentives. Close supervision of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions with specific attention to monthly forecast, ensuring all are working to a common goal and stakeholders are aware of potential risks. Maintain strong knowledge of the local market, for both new build and secondhand competitors, with awareness of the market conditions. Make recommendations for improvements to marketing activity in order to drive enquiries Responsibility for the successful operation of the marketing suite, including H&S, site presentation & staffing. Provide market research information in order to agree sales volume and prices. Work with other departments to plan plot releases to ensure the optimum mix, and availability of units. Ensure any customer and / or plot issues are dealt with in a timely manner. Attend internal and external meetings as required and ensure completion of relevant reports. Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction. Ensure compliance with H&S and any other mandatory training requirements across the team Ensure Vistry SOPs and H&S policies and procedures, are observed by the team at all times. Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Follow the principles of Vistry values of ICQ at all times Assist with internal or external audits as required in line with Vistry Values of ICQ. Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions) About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve business objectives while providing high-quality service to customers. Key Responsibilities Support the rollout and exchange of smart meters, ensuring appointments are booked and customer access arrangements are in place. Negotiate, influence and manage stakeholders (internal and external) to agree the appropriate delivery model for both customer and business objectives. Manage day-to-day customer and internal queries via telephone and mailbox communications, ensuring timely and accurate responses. Deliver metering services in line with business, customer, and compliance obligations. Carry out outbound calling to residential and commercial businesses to arrange meter upgrades (from 3G to 4G). Manage business-as-usual processes, including deployment, maintenance, site visits, and customer interactions, supporting I&C in demonstrating all reasonable steps to achieve regulatory rollout deadlines. Review and validate industry data flows to ensure accurate records and compliance are maintained. We need someone who is: Customer-focused - able to engage effectively with customers, build rapport quickly, and manage sometimes challenging conversations to achieve positive outcomes. Organised and detail-driven - able to handle multiple processes simultaneously, keep accurate records, and work to tight regulatory deadlines. A strong communicator - confident in both written and verbal communication, with the ability to influence and negotiate with internal teams, external stakeholders, and customers. Resilient and proactive - able to manage high volumes of work, adapt to changing priorities, and take ownership of tasks from start to finish. Commercially aware - understands the importance of compliance, regulatory requirements, and the customer experience in delivering business objectives.Essential Skills & Experience Previous experience in a customer service, operations, or metering/energy industry role. Demonstrable ability to manage stakeholder relationships effectively. Strong organisational skills with attention to detail. Excellent IT skills, with confidence using industry systems and MS Office applications. Proven ability to handle high-volume, deadline-driven workloads. Confident in dealing with customer contacts via telephone and email.Company information: This contract vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

New Opportunity - Field Service Engineer (Installation Team) Salary: £39,000 basic + Company Van + Paid Travel Time OTE: Up to £50,000 (Overtime paid after 50 hours) Location: UK & EU travel with regular overnight stays (all expenses covered) Base Location: Good commutable access from the Midlands area The Role We are working with a well-established engineering client who is looking to appoint a Field Service Engineer to join their specialist installation team. This is a hands-on, field-based role delivering bespoke material handling systems to customer sites across the UK and Europe. It's an excellent opportunity for a mechanically minded engineer who enjoys site work, variety, and being part of a mobile project team. Responsibilities ·Installation and commissioning of engineered material handling systems across the UK and EU ·Working as part of a mobile installation team on multi-day customer projects ·Mechanical installation, repair, and decommissioning work on-site ·Liaising with system integrators and end customers to ensure projects are delivered to a high standard ·Regular overnight stays, including international travel (all accommodation and subsistence fully covered) Equipment & Systems Projects will include the installation and support of: ·Conveyors ·Cranes ·Automated storage systems ·Racking and other material handling equipment Candidate Profile Our client is open to candidates from a range of mechanical backgrounds, including: ·Mechanical installation engineers ·Vehicle mechanics or crane engineers ·Hands-on mechanical engineers looking to move into a field installation role Full training is provided, making this suitable for engineers looking to transition into international field-based project work. Requirements ·Strong mechanical aptitude and practical experience ·Willingness and flexibility to travel within the UK and EU ·Comfortable working on customer sites and staying away from home ·Full UK driving licence ·Passport valid for international travel ·Good communication and teamwork skills Package ·£39,000 base salary ·Company van ·Overtime paid after 50 hours per week ·Paid travel time ·Accommodation and subsistence covered when working away (UK & EU) ·Full training and long-term career development Next Steps If you're based in the Coventry or the Midlands area and looking for a long-term opportunity that offers UK and European travel, strong earning potential, and hands-on engineering work, we would like to hear from you. Apply today or contact us for a confidential discussion

We are looking for an experienced MV/HV Electrical Field Service Engineer for a very successful company who design, manufacture and install electrical equipment for a range of industries, from heavy material handling such as cement works, mining and rail, through to hospitals and the food industry, to carry out repair, maintenance, servicing, commissioning and upgrades of all electrical equipment on client sites across the UK. Head office is in Sheffield, however, after initial training, you can be based from home, if willing to travel as necessary to client sites. Extensive overtime is available, which can take the annual salary up to c.£75k+, on average, Engineers will be on client sites for up to 50% of the week, fully expensed, which can include weekends, but Monday to Friday is possible. As part of a team of 9, this Electrical Field Service Engineer will also carry out site surveys on MV/HV electrical equipment, investigate customer issues, develop solutions, produce detailed work packages, risk & method statements, and be the point of contact for customers. Typically a project could be: MV starter maintenance - Insulation & operation testing Transformers - tap changer testing/breather replacement and oil testing General cleaning/inspection Partial discharge/thermography testing LV Switchboard - MCCB testing/protection relay testing Installation/commissioning includes: General works to install electrical equipment Bolting together / end to end testing Insultation / protection relay testing HV flash testing Commissioning For those who have suitable knowledge and experience, you will provide technical support for colleagues, potentially training newer Engineers. Essential qualifications, experience and knowledge: Demonstrable knowledge of high voltage distribution and supply equipment with a good level of fault finding and repair knowledge Understanding and experience with electrical capital equipment and design Qualified to work in an electrical hazardous area and willing to undertake relevant training Ability to work with high level technical data with a high level of attention to detail Able to work under own initiative, and work to defined plans and specifications Ability to prioritize workload and get it right first time Work independently with a good customer focus and commercial acumen Benefits include overtime, 25 days holiday plus Bank Holidays, company vehicle, food allowance. If you have not received a response within 3 working days, then you have not been successful on this occasion. Gibson Search acting as an Employment Agency. TPBN1_UKTJ

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Assistant Finance Business Partner Salary: £44,700 to £50,949 Reporting to: Finance Business Partner Vetting: Recruitment Vetting Required Contract: FTC 12 Months Start date: From May 2026 Hours: Full-time (36.5 hours per week) Location: The role is generally based in the office in central Birmingham, with an expectation of working on-site three days per week and two days working from home. There may be occasions where you are required to attend other locations for meetings, and working arrangements may vary in line with business needs.About the role We're looking for an Assistant Finance Business Partner to join our Finance Business Partnering team and play a key role in supporting the effective financial management. In this role, you'll work closely with a Finance Business Partner to provide insightful financial analysis, constructive challenge and practical advice to operational leaders. Your work will help ensure that they achieve value for money and makes the best use of its resources to support policing outcomes. You'll build strong, credible relationships with budget holders and operational teams, acting as a trusted finance contact and contributing to informed decision-making at all levels. What you'll be doing As an Assistant Finance Business Partner, you will: Support the Finance Business Partner by providing clear, timely and insightful financial advice and analysis Analyse actual and forecast financial performance, highlighting risks, opportunities and options to support operational priorities Work closely with financial accountants, shared services and workforce planning teams to ensure financial and workforce data is accurate, well-controlled and fit for purpose Complete journals and reconciliations, and review and challenge financial submissions from business areas Build strong working relationships with budget holders and operational leads to influence decision-making and drive value for money Support the annual budget-setting process and longer-term financial planning, ensuring budgets and savings plans are robust and realistic Prepare detailed costings for project and business cases as required Monitor and track project spend, supporting delivery within agreed timescales and budgets Contribute to the development of financial and operational analytics, helping to understand demand and investment Oversee the completion of statutory financial returns Deputise for the Finance Business Partner when required Share knowledge and good practice across the finance business partnering team What we're looking for Essential experience and skills: Experience of compiling, analysing and interpreting financial data, with the confidence to check and challenge performance against targets Knowledge of relevant statutory, regulatory and professional accounting standards Strong analytical and judgement skills, with the ability to carry out options appraisals and make evidence-based recommendations Excellent organisational skills, with the ability to manage competing priorities and deadlines Confident communication and interpersonal skills, able to explain financial information clearly to non-finance colleagues A professional and constructive approach to challenge, both operationally and strategically A proactive, motivated approach with a strong focus on delivery and quality Ability to work collaboratively and build effective working relationships Strong customer and stakeholder focusQualifications: Part-qualified accountant, currently studying towards a CCAB qualification (ICAEW, ACCA, CIMA or CIPFA) or equivalentTechnical skills: Experience using industry-standard accounting systems Strong working knowledge of Microsoft Office, particularly complex spreadsheetsDesirable: Degree-level education Experience using Oracle Fusion Working arrangements Flexible working is required to meet changing workloads and priorities Occasional travel to other locations will be needed to build effective working relationships Agile working applies, including hot-deskingDue to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a driven individual passionate about connecting with people and achieving goals, they're seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry. Key Information: Salary: £24,500 per year Bonus Potential: Average additional earnings of £8,000 per annum Contract: Permanent, Full-Time Shift Pattern: Fixed weekly Location: Remote - Work from Home Training: 6 Weeks - paid Your Role & Contribution: As a n experienced Remote Outbound Customer Tele Sales Executive you'll be a vital part of their virtual contact centre. You'll proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome. While this is a remote, work-from-home position, you'll never feel isolated. You'll be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It's a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives. Who You Are: We're looking for experienced telesales professionals: Essential Experience Required: At least one full year of tele sales experience in a single role in the past 3 years. Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements. Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust. Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment. Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions. Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards. Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.Your Journey Starts Here: From day one, you'll receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes. The Benefits of Joining Our Team: Competitive Starting Salary: £24,500 6 weeks of excellent training: Setting you up for success. Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality. Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs. Remote Working: Enjoy the flexibility and convenience of working from home. Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role At Morgan Sindall Construction we are passionate about removing inefficiencies and giving our team the tools they need to be the best. We have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Project Manager to join our dynamic team and work with the business to make the development programme a success. We are seeking a highly skilled and strategic Project Manager to join our Business IT team as part of the SIMS programme, working alongside a Programme Manager, Business Analysts and Solutions Architects. The Project Manager will play a crucial role in driving the activity required to re-develop our SIMS platform by developing and managing project plans, collaborating with internal and external stakeholders, and working in an agile manner to achieve key business objectives. This role involves deep engagement with stakeholders at all levels, active dependency and resource management, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will drive new and potentially disruptive approaches to performing business activities. You will lead project teams to successfully develop and deliver key components in the SIMS platform, ensuring critical technological and business dependencies are considered and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of the Morgan Sindall, or third-party, offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You We are looking for a Project Manager with credible experience and a proven track record of delivering in projects as part of a programme, from small-scale process changes to large, complex technical initiatives including system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as leading a project team, ensuring clear and effective communication and reporting between Projects and Programme, Internal Stakeholders, IT and 3rd party vendors. You need to be adept at identifying risks and dependencies in a fast-moving environment, managing multiple projects through associated budget and resource constraints and drive quality standards throughout the project team. A project management qualification (e.g., APM Practitioner, PRINCE2 etc.) is required. A certification in Agile Project Management or previous experience of delivering in an Agile environment is an advantage. Benefits We strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years’ service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. Our Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. At Morgan Sindall Construction we encourage diversity of people and thought, and we embrace peoples’ differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where you can be yourself at work. It’s this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation. We are also an Investors in People company

18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role At Morgan Sindall Construction we are passionate about removing inefficiencies and giving our team the tools they need to be the best. We have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join our dynamic team and work with the business to make the development programme a success. We are seeking a highly skilled and strategic Business Analyst to join our Business IT team as part of the SIMS programme, working alongside programme/project managers, business co-ordinators and Solutions Architects. The Business Analyst will play a crucial role in shaping the business vision of our SIMS platform by leading complex analysis, developing robust solutions, and working in an agile manner to elicit business requirements. This role involves deep engagement with stakeholders at all levels, comprehensive analysis, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will create new and potentially disruptive approaches to performing business activities. You’ll develop models and diagrams to represent and communicate data/business requirements and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of the Morgan Sindall, or third-party, offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You We are looking for a Business Analyst with credible experience and a proven track record of delivering in projects as part of a programme, from business process level changes to system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as working well as part of a project team, ensuring clear and effective communication between project managers, stakeholders, IT and 3rd party vendors. You need to be adept at identifying, analysing and documenting user stories and business acceptance criteria, using analytical and critical thinking abilities to dissect complex problems and propose appropriate solutions. Familiarity with project management practices and frameworks (e.g., Agile, Waterfall) is a must. A certification in Business Analysis (e.g., CBAP, CCBA), Project Management (e.g., PMP, PRINCE2) and / or Process Improvement (e.g., Lean Six Sigma), or previous experience of working in an Agile environment is an advantage. Benefits We strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years’ service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. Our Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. At Morgan Sindall Construction we encourage diversity of people and thought, and we embrace peoples’ differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where you can be yourself at work. It’s this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation. We are also an Investors in People company

About The Role Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe. Location - Birmingham Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £29,200 Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, youll play a vital role in assisting with the maintenance and repair of water supply systems in our customers homes. Youll help deliver industry-leading service, enhance our reputation, and support customer growth. This is more than just a job its the first step towards a career as a Water Supply Pipe Engineer. Were looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development. About The Candidate What you must have: Awareness of safe digging practices. Full UK Driving Licence (no more than 6 penalty points). Excellent customer service skills this is a customer-facing role. A proactive, can do attitude and forward-thinking approach. Keen eye for detail and problem-solving skills. Physically fit this is a manual, all-weather role. Adaptable team player you may work with different team members daily. At HomeServe, youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathwaydesigned to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and well give you the tools, training, and support to succeed. Training & Development To help you settle into your career and prepare for progression: Week 1:Attend our Head Office in Walsall (MondayFriday) for induction, health & safety training, and to receive your tools and equipment. Week 2:Buddy up with an experienced HomeServe Engineer for hands-on learning. Ongoing:Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role. Where geographically appropriate, well cover accommodation and meal allowances during induction. The Next Steps If youre ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now! At HomeServe, its our people who make what we do so special. Join us, put our customers first, and well give you everything you need to make it happen. About The Company Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Were looking for an experienced Technical Writer, where youll play a key role in shaping how our corporate systems are documented and understood. Were looking for a skilled professional to create and maintain high-quality technical documentation that supports critical systems and informs technical design decisions across the organisation. Working closely with Solution Architects, project teams, and subject-matter experts, youll produce clear, accurate, and compliant documentation, while owning and managing our central documentation repository. Youll also help shape and influence supplier-provided materials, ensure alignment with industry and organisational standards, and drive continuous improvements to our documentation processes, enhancing usability, accessibility, and the overall stakeholder experience. Please note that this is an 11 month Fixed Term Contract. What you will be doing. Demonstrable evidence of producing high quality technical documentation. Research and gathering of technical information. Presenting and testing understanding of technical documents to end users. Collaborating with developers, business analysts, infrastructure engineers and other technical specialists to ensure that they understand the subject. A working knowledge of at least 2 of the following areas; Information and Data Management, Security, Application Management, ERP systems, CRM systems, Networking and Microsoft Solutions. Analytical mindset with strong problem-solving skills. An outstanding working relationship with end users in exceeding their expectations with excellent customer service, communication and presentation skills. Whats essential. Communicate complex IT designs in business terms to internal and external decision makers, engaging with them to clearly explain the technical drivers and how your designs address their current and future needs Identify opportunities, costs, issues and risks for business stakeholders and make recommendations. Effectively manage a technical documentation library, advise users of these documents and communicate these with all user groups. Develop, own, deliver and support technical designs and documents for the WMCA Work with business and technology stakeholders to translate business problems into technical designs and documents You can create technical documents through an iterative process, aligning the user need with the system requirements and organisational objectives Understand the business needs, documenting those needs and producing technical documents based on the business requirements. Document systems characterised by managed levels of risk, manageable business and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns Ensure all key processes for the team are documented and owned and establish and embed a culture of continuous service improvement. Location. The location for this role is 16 Summer Lane, Birmingham, B16 3SD with at least 2 days a week spent in the office. How to apply . Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

Ready to lead a game-changing CRM transformation? Join our Digital and Data team and play a pivotal role in shaping the future of our workplace. Were harnessing the power of Microsoft technologies to revolutionise how we work, and we need your expertise to make it happen. As our CRM Specialist, youll take ownership of our Microsoft Dynamics 365 environment, leading its development, optimising performance, and becoming the go-to expert for all things CRM. This role is central to an exciting new project: implementing a Microsoft Dynamics-based Contact Centre that will transform customer engagement and streamline operations. Please note that this is a 24 month Fixed Term Contract. What youll be doing Develop and deliver a CRM strategy aligned with our Digital and Data vision. Manage and optimise CRM services on the Dynamics 365 platform. Harness AI-powered features in Dynamics 365 to automate workflows and improve customer experience. Explore AI-driven chatbots and virtual assistants to enhance Contact Centre efficiency. Continuously evaluate emerging AI technologies to keep our CRM platform ahead of the curve. Oversee migration of legacy systems and data into Dynamics 365. Work with stakeholders to transform operations into a data-driven, customer-centric model. Create a single view of the customer using integrations, APIs, and modern technology. Define and manage CRM security, ensuring compliance with enterprise standards. Recommend and implement process improvements to enhance efficiency. Identify and manage risks, issues, dependencies, and opportunities for CRM services. Collaborate with Architects, Cyber Security, and Data Protection teams to ensure compliance and security. Partner with external suppliers to deliver solutions aligned with best practice and WMCA standards. Explore emerging CRM technologies to maintain a modern, scalable architecture. Whats essential. Educated to degree level or equivalent in an IT discipline. Experienced in the Microsoft Dynamics space. Skilled in transforming a business into data-driven customer-centric organisation. Experience with Dynamics 365 and other CRM platforms would be advantageous. Alignment of CRM architecture against enterprise standards and principles. Experience in Dynamics Contact Centre is highly desirable for this post. Location. The location for this role is 16 Summer Lane, Birmingham, B16 3SD with at least 2 days a week spent in the office. How to apply . Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

We are looking for an Assistant Delivery Manager Place Based Development to join our Employment, Skills, Health and Communities Directorate. This is a fast-moving, hands-on role where insight, relationships and action matter in equal measure. Youll work with a caseload of Learning Organisations delivering Skills Funding Programmes across the West Midlands. Your job is to understand how those programmes are performing, what the data is telling us, and what needs to change to ensure funding delivers real impact for local communities. Youll spend a lot of time working with Excel, dashboards, provider data and economic and labour market intelligence, turning numbers into insight and insight into action. This isnt a desk-only role. Youll be out with providers and local authorities, asking the right questions, spotting risks early and helping delivery partners improve. Youll be close to delivery, close to data and close to impact. The work you do will directly influence how public funding is used and how well skills provision meets local need across the West Midlands. What youll be doing. Managing and developing a caseload of Learning Organisations, supporting high-quality, compliant delivery of Skills Funding Programmes Building strong place-based relationships with Local Authorities and key partners in the employment and skills ecosystem Interrogating performance data using Excel and dashboards to track KPIs, spot trends and identify issues early Using provider data and labour market intelligence to inform recommendations and decisions Producing clear, insightful reports and briefings for colleagues and senior stakeholders Leading and supporting thematic and place-based projects linked to new strategies and Single Settlement priorities Proactively identifying delivery and compliance risks, monitoring action plans and escalating where necessary Supporting providers to improve performance and addressing underperformance when required Sharing best practice across the provider network to strengthen delivery capacity Spending time on site with providers, with regular weekly visits and local authority co-location Whats essential. Experience in contract management, performance management or compliance Experience working with grant-funded programmes, including funding claims A good understanding of the 16+ skills sector and Skills Funding Programme delivery Strong Excel skills and confidence working with dashboards and performance data The ability to interpret economic and labour market intelligence Strong report writing and communication skills The confidence to challenge constructively and support improvement Excellent organisation skills and attention to detail Location. The location for this role is Summer Lane with at least 2 days a week spent in the office. There will also be a requirement to attend face-to-face meetings with Providers on a weekly basis. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Birmingham Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £44,900. Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Are you looking for a career withuncapped commission, industry-leading training, annual company holidays and clear pathways for progression? Niyaa People are looking for an eagerTrainee Recruitment Consultantto join us in our Birmingham City Centre office. Benefits youll get as a Trainee Recruitment Consultant: Starting salary of £26,000 per annum rising to £28,000 after 9 months when you pass career review Uncapped commission Earn what you deserve with one of the best commission structures in the industry £1000 bonus if you pass your 9-month career review first time Career progression Clear pathways to Senior Consultant, Team Leader, and even Director Industry leading training & development Access to an unrivalled 12-week training programme with our Learning and Development team, plus ongoing support & training from external trainers Hybrid & flexible working after 9 months Work around your lifestyle with flexitime and working from home options Perks & incentives Annual company holidays, access to Bupa Well+, lunch clubs, paid volunteer days and regular team events Well-being support -Access to ourmental health support, employee assistance programme and financial planning support Collaborative culture Be part of agrowing, supportiveteam that celebrates success and values every voice When you join Niyaa People youll join an award-winning Recruitment Agency working with some of the biggest public sector companies in the UK. Were a down-to-earth team of 46 where everyone's viewed as equal. We have an open-door policy and everyone's voice matters. Responsibilities as a Trainee Recruitment Consultant: Working in a fast-paced, sales environment Making a high volume of telephone calls - cold-calling candidates and clients Generating sales leads Building relationships with candidates and clients Researching your market and learning about your sector to become a specialist Using recruitment tools to source candidates and fill vacancies Conducting business development calls to attract new business from clients Interviewing candidates for roles Working towards targets and daily KPIs Skills you need as a Trainee Recruitment Consultant: Great sales skills and the ability to influence Exceptional customer service skills with the ability to build rapport Professional and confident telephone manner Ability to work in a fast-paced environment Must be highly organised Dedication and the ability to prioritise Resilience and able to handle pressure You'll need to be ready to buckle down and fully commit to the role. Some days are fun, and some days are challenging, but if youre tenacious and self-motivated with the ability to handle pressure, well support you every step of the way to help you reach your goals and make some serious money. This is a full-time role where you'll be working Monday - Friday, from 8am - 5pm. Are you ready for a challenge? Please apply today. TPBN1_UKTJ

Consultancy Coordinator Location: UK - Home based Salary: up to £35k base + up to £10k commission Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health & Safety (part of Wilmington plc) has a brand new opportunity for a Consultancy Coordinator to join our growing consulting team! We're looking for someone who is confident handling client conversations - including proactive outreach - and enjoys roles where organisation and communication really matter. You’ll be comfortable supporting inbound and outbound calls, coordinating busy schedules, and keeping client journeys running smoothly from first contact onwards. If you're looking for a role with variety, ownership, and a mix of outreach, service delivery and business growth, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc’s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”! Job Purpose, Tasks and Responsibilities Job Purpose You’ll be the central point of contact for Phoenix's clients, combining coordination and business development. You'll handle inbound and outbound calls to warm and cold leads, book initial meetings, and support the sales process. Once a client is secured, you'll onboard them and manage the scheduling of consultations with our H&S Consultants. Tasks and Responsibilities: Client Coordination & Communication: • Act as the main point of contact for clients, managing inbound and outbound calls and emails. • Coordinate the client journey from enquiry through booking, delivery support, and follow up. • Issue confirmations and pre and post visit communications to ensure clients are well prepared. Scheduling & Diary Management: • Book and manage health and safety review appointments and follow up calls/visits. • Optimise consultant diaries for efficiency, travel, and service priorities. • Proactively manage changes, cancellations, and re-bookings, highlighting delivery risks where needed. Documentation & Administration: • Prepare and issue client documentation in line with Phoenix standards. • Track deliverables and ensure actions are progressed on time. • Maintain accurate records, templates, and version control. CRM & Reporting: • Keep CRM records up to date, including client status, notes, and next steps. • Produce basic management reports to support pipeline, delivery, and reappointment oversight. Commercial Support: • Support client retention and conversion through timely follow-ups and proposal support. • Capture and progress additional opportunities identified by consultants. • Contribute to improving client experience and identify process improvements. Quality & Ways of Working: • Ensure communications and records meet quality, audit, and compliance standards. • Follow agreed processes and escalation routes, helping to keep SLAs on track. • Take part in continuous improvement across systems, processes, and templates. What’s the Best Thing About This Role You will be at the heart of Phoenix’s consultancy services, ensuring clients receive a seamless, professional experience while working closely with consultants to support business growth and client success. What’s the Most Challenging Thing About This Role Balancing multiple client journeys, schedules, and administrative processes simultaneously, while maintaining accuracy, responsiveness, and a high level of service. What We’re Looking For To be successful in this role, you must have / be: • Demonstrable experience in a coordinator / scheduler / operations support role, ideally within a professional services, compliance, or field-based delivery environment. • Strong customer service and communication skills with the ability to build rapport quickly and handle challenging conversations professionally. • High level of organisation and attention to detail, able to manage multiple moving parts simultaneously. • Strong commercial awareness: understands the importance of conversion, retention, and delivering a premium client experience. • Excellent written English, able to produce clear, client-ready communications and maintain accurate records. • Confident IT user (Microsoft 365, CRM/workflow tools); able to learn new systems quickly and work with structured templates. • Able to work calmly under pressure, prioritising tasks effectively and maintaining service standards. To be successful in this role, it would be great if you have: • Experience supporting health & safety, compliance, or consultancy services (or similar regulated professional services). • Understanding of key H&S documentation types (e.g., policies, risk assessments, action plans) and typical client needs. • Experience using telephony/booking systems and producing MI reports for operational leadership. • Experience supporting sales/service conversion workflows (e.g., follow-ups, proposals, renewals, reappointments). • Familiarity with quality assurance, evidence trail, and process-driven environments. We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington Plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington Plc, we help global customers to do the right business in the right way – providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning. Join us and make a real difference. Click on “APPLY” today

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officer youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less than 6 points. Strong customer service background with the ability to remain calm and professional in challenging situations. Whats in it for you? Salary: Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LW #Seeka INDREG TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be working in our Distribution and connectionsteam. As one of the largest Independent Connection Providers (ICPs) in the UK, we support distribution network operations across infrastructure. Our team installs and maintains distribution networks and ensures reliable connections for customers. carrying out electrical planned work, customer connections and network reinforcement. This role is part of NGEDs Substation Build Team, delivering across the 11kV to 132kV network. What will you be doing? As the Project Manager, youll be the one keeping everything moving on HV/LV substation projects across the Midlands - leading the team, staying ahead of any bumps in the road and giving the client confidence that everythings in safe hands. If you enjoy variety, taking ownership and being the person people trust to get things done, youll thrive in this role! What will you be doing? Running day-to-day site operations and supporting the team Pulling together H&S Plans, RAMS and other safety paperwork Keeping standards high across safety, quality and environment Acting as Temporary Works Coordinator when needed Making sure projects follow M Group processes and legislation Meeting with the client for updates, audits and pre-starts Spotting and sorting design issues early Planning and programming upcoming works Getting involved in CVRs Procuring and managing subcontractors Producing compliant H&S Files on time Helping out with tenders for future schemes What youll bring Solid experience running multiple HV sites NEC contract know-how (great if youve got it) Background working on 11kV132kV networks Experience installing plant in Primary/Grid substations Good understanding of CDM and acting as Principal Contractor HNC/Degree in Electrical Engineering SMSTS and NGED Substation Entry Confident communicator who works well with different teams Comfortable with budgets, estimates and CVRs Happy using Word, Excel and Project Familiar with contract docs, specs and ITPs Up-to-date on H&S and environmental legislation Full driving licence and willingness to travel Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from Private health care and health care cash plan for you 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Overtime About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LP1 #LI-Onsite INREG About The Company . TPBN1_UKTJ

Commissioning & Qualification Engineer (Pharmaceutical) Competitive salary with bonus, staying awayallowance, lunch allowance, paid overtime, company vehicle + other benefits Home-based with travel throughout UK & Ireland travel An established engineering company specialising in sterile process and water treatment equipment for leading pharmaceutical and biotech manufacturers is looking for a Commissioning & Qualification (C&Q) Engineer to join their growing team. This is a hands-on field-based role offering variety, technical challenge, and genuine deveopment opportunities! You'll join a close-knit team who pride themselves on quality, integrity, and looking after their engineers. Travel is primarily across the UK and Ireland, with regular staying away from home for extended periods of time - but the company ensures balance with time away from home being followed by periods at home. The company is a small-medium enterprise an so offers a stable yet dynamic environment for career development with progression opportunities readily available for those seeking a long term career move! The Role: You'll take responsibility for the installation, commissioning, qualification (IQ/OQ), and calibration of high-end process and water systems used in pharmaceutical manufacturing. You'll work directly with clients on-site, troubleshooting, testing, and ensuring all equipment meets strict quality and validation standards. Key Responsibilities: Commissioning, and qualifying sterile process and utilities equipment Performing installation, calibration, and validation of automation and control systems Producing clear, accurate, and concise technical documentation and reports Providing customer support, troubleshooting, and training where required Representing the business professionally and working independently on-siteExperience & Skills Required: Strong hands on electrical skills with solid mechanical skills Proven experience in commissioning, installation and calibration of any large machinery within a pharmaceutical environment. Confident interpreting technical drawings, wiring diagrams, PFDs, PD&Is and validation protocols Experience working within and writing technical documentation within a GMP / highly regulated manufacturing environments Excellent communication, problem-solving, and self-management skills Full UK driving licence and willingness to travel throughout the UK & Ireland (with occasional travel to Europe)Regrettably only UK, or EU citizens with UK RTW can be considered. Those on UK visas without an EU passport cannot be considered due to limitations around travel to the EU. Package & Benefits: Competitive salary - flexible depending on experience Paid Overnight allowance Annual bonus (6-10%) Company vehicle, laptop, tools, and credit card Private pension scheme - employer contribution increases with service 25 days' holiday + bank holidays (increases with length of service & sell/buy back scheme) Company wide Christmas shutdown Regular salary and development reviews Career progression!This role would suit an experienced Commissioning Engineer, Service Engineer, Installation Engineer, Equipment Engineer or Utilities Engineer or Electrical/Mechanical Engineer with a background working on any machinery within pharmaceuticals. It's ideal for someone who enjoys variety, problem-solving, and being part of a supportive, forward-thinking team. Click APPLY NOW for your CV to be sent to CBSbutler. Should you be suitable a representative will be in touch within 5 working days

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills – Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly

Are you a Surveyor seeking a new opportunity with OTE of up to £60k PA plus ? Do you have window and door, fenestration or a home improvement background? Join our national multi branded company where we value expertise, accuracy and a right first-time methodology. We are seeking Fenestration Surveyors to work in and around Borehamwood, alongside the surrounding areas. You will verify our customers’ requirements, and provide accurate measurements and drawings to facilitate a timely and successful installation. The ideal candidate for this role is someone with a strong background in construction, architecture, or engineering, specialising in home improvements. They should possess excellent technical knowledge of fenestration products, building regulations, and standards. Strong analytical skills, attention to detail, and the ability to communicate effectively with clients, contractors, and design teams are crucial. Key Responsibilities Making arrangements with the customer to carry out their technical survey in line with our survey completion targets Travelling within the region to undertake the customer’s survey following our high standards, to ensure accurate measurements and drawings are provided in line with our Right first time, methodology Confirm with the customer all details and designs ordered are suitable, ensuring they are happy to proceed and have a full understanding of what they have ordered as well as offering solutions where applicable. Liaise with the wider Anglian team reporting any discrepancies or changes which need to be made after surveying the customers property Input survey details onto the survey network and order materials as required Dealing with any issues or changes that may occur in a timely manner About You Customer Focus, with excellent people and communication skills NVQ level 3 in Surveying or equivalent experience of surveying in the window and door industry Previous experience or equivalent qualification, of installing uPVC products Proficient IT Skills including Microsoft Office Ability to multi task, organise and good problem solver Full driving licence What we Offer Competitive salary Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme. Company Car 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders Heavily discounted employee purchase scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! If you are a proactive and dedicated surveyor looking for the next step in your careers, we would love to hear from you. Be a part of our journey and help us shape the future home improvements! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Job Title: Service Centre Consultant Location: Birmingham City Centre (B3) Contract Type: Temporary - 12 months Start Date: 23rd February 2026 Pay Rate: £14.02 per hour Working Pattern: Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working: Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities Deliver first-class customer service across a range of queries including payments, mandates, online banking, and complex issues Build rapport quickly and resolve queries with professionalism and empathy Use AI tools and digital platforms to enhance customer interactions and streamline service delivery Maintain accurate records and follow compliance procedures Continuously improve customer experience through feedback and learningBenefits: Work 3 days per week from home (once initial onsite training has been completed) Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more 30 days annual leave per year Great access to shops and restaurants First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Employee Assistance Programme Access to Able Futures Eyecare vouchers Workplace Pension scheme Key Skills & Experience Proven experience in customer service, ideally in a telephony or banking environment Strong communication skills-verbal and written-with the ability to handle sensitive queries Confidence using digital tools and AI platforms to support customer journeys Ability to adapt quickly to new processes and thrive in a fast-paced setting Resilience and a proactive mindset to manage high call volumes and varied customer needs Compassionate approach with a focus on fair outcomes, especially for vulnerable customersAbout our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Were excited to be recruiting a Digital Asset Management and Service Catalogue Specialist into a brand-new role that will play a key part in transforming how our organisation manages, governs, and delivers digital services. This is a rare opportunity define best practice and embed structured ways of working from the ground up. Working at the heart of our Technology and Insight / Digital and Data Team, youll support the development of robust asset management processes, creating and maintaining our Service Catalogue, and driving a high-quality, data-driven approach to asset and configuration management. Youll collaborate with service owners, digital support teams, and key stakeholders to ensure our catalogue and asset repositories are accurate, accessible, and continuously improving. If you thrive on creating clarity from complexity, enjoy building new processes, and want to play a pivotal role in strengthening our digital foundations, this is the perfect opportunity to make your mark. What you will be doing. Develop and implement formal service management processes, including policies, process flows, and measurement systems to manage the Service Catalogues effectively Deliver dashboards and configurable reports to enable data-driven decision-making. Work flexibly and with integrity to meet the needs of the WMCA and Technology and Insight / Digital and Data Team. Work closely with service owners, digital and data support staff, and customers to ensure the catalogues meet their needs and accurately represent available services. Identify and communicate discrepancies in asset and configuration data or required adjustments to the relevant teams for resolution. Maintain the Request Catalogue within the ITSM tool, ensuring it includes new services, updates existing ones, and removes retired services Create, populate and update the Business and Technical Service Catalogue, ensuring alignment with the Request Catalogue Ensure all service information in the catalogue is accurate, up-to-date, and relevant by investigating data sources and ensuring the catalogue reflects the current service landscape Regularly review the catalogues usage and value, seek feedback, and make improvements to its structure, content, and accessibility Ensure the Service Catalogue is integrated with ITSM tools and processes, supporting service requests, incident management, and change management workflows Oversee the lifecycle of assets, from maintenance to disposal. Ensure all assets are correctly configured lifecycle management, using systems such as the MS Intune, Ivanti Neurons, Snow and FreshService. Maintain a central repository for asset and configuration data, ensuring auditability, version control, and hierarchical structuring. Verify the accuracy of assigned maintenance plans and use checklists and system-generated reports to confirm correct application. Schedule regular inspections and capture evidence to meet statutory and regulatory requirements, ensuring alignment with compliance principles. Review non-conformance reports, categorise issues by severity, and assign ownership for resolution Route requests, track progress, and integrate with internal/external suppliers using ServiceDesk and work orders. Support automation thresholds and efficiency improvements through workflow configuration and mobile capabilities for field data entry. Whats essential. Proven experience as an IT Asset Management Specialist, covering hardware, software licensing and compliance following the ITAM framework. Software Asset Management (SAM):Strong experience in managing software assets, including licensing, compliance, and utilisation. Familiarity with tools such as Snow SAM, Microsoft Intune, Endpoint Management, and Office 365/Azure AD/Active Directory/Exchange/M365 is highly valued IT Asset Management (ITAM):Strong experience in inventory management and reconciliation of hardware, peripherals, software services, and licences. This includes maintaining accurate records, overseeing the full lifecycle of assets (provisioning, decommissioning, compliance tracking, and disposal), and ensuring compliance with contractual and regulatory standards Configuration Management:Experience with configuration management databases (CMDB), ensuring all assets are accurately represented, physically present, and compliant with documentation standards. This includes cross-referencing physical assets with digital records and managing asset data entry and maintenance in systems such as AMIS Service Catalogue Management: Strong experience in managing a Service Catalogue for an organisation, or IT team. Strong knowledge in preparing regular and ad hoc reports from asset registers to support governance activities, audits, and continual service improvement Skilled in identifying, logging, and resolving technical problems with software applications and hardware issues relating to Asset Management and Service Catalogues. Strong analytical abilities, effective communication, and the ability to work collaboratively across teams Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

We are working with a well-established facilities and engineering services provider who is looking to appoint an experienced Mobile Commercial Gas Engineer to support service, maintenance and reactive works across a national commercial portfolio. This is a mobile role covering warehouses, offices and retail premises throughout the UK, working on a wide range of commercial and some domestic gas systems. The Role Service, maintain and fault-find on commercial heating systems including boilers, burners and warm air heaters Carry out planned preventative maintenance (PPM) and reactive breakdowns Complete Gas Safety Certificates and service documentation electronically Diagnose faults across various manufacturers’ equipment and rectify efficiently Install new heating and hot water systems when required Liaise with suppliers and manufacturers for parts, warranties and technical support Provide high levels of customer service while representing the business professionally Participate in the on-call rota (nights and weekends – paid at premium rates) Work away from home when required (accommodation provided) Essential Requirements Commercial Gas Safe Registered Valid UK driving licence Commercial gas qualifications (domestic desirable) Experience with air handling and ventilation systems IPAF and PASMA (essential due to high-level radiant heater work) Strong communication skills (verbal and written) Ability to work independently and as part of a team Flexible approach to travel and overnight stays High standards of workmanship and compliance Required Qualifications COCN1 CDGA1 CIGA1 CORT1 ICPN1 TPCP1 & TPCP1A CCN1, CEN1, CPA1 CKR1 & CENWAT1 G3 – Unvented Hot Water Heaters IPAF PASMA LPG qualifications (PD, LAV, RPH & B) desirable but not essential. Package & Benefits £22.30 per hour Guaranteed 37.5 hours per week (£43,485 per annum) Overtime paid at time and a half (OTE £45k–£55k) Door-to-door paid travel On-call standby: £10 per day (1 week in 7) Company van and fuel card Accommodation provided (Premier Inn / Travelodge) Company mobile phone / PDA 24 days holiday + 8 bank holidaysPension scheme Why Apply? National role with varied commercial environments Strong earning potential with overtime and call-out Fully equipped mobile package Long-term, stable opportunity with a reputable employer

Salary: £26,500 - £32,000 (DOE) Are you detail driven, highly organised, and passionate about making sure everything’s done by the book? If you thrive in a fast-paced environment and want to play a key role in ensuring safe recruitment within education, then this is the role for you! At TeacherActive, we’re on the lookout for a Compliance Administrator to join our team. You'll be instrumental in ensuring every candidate we place meets the highest safeguarding and vetting standards, making a real difference in the lives of educators and learners. Our Culture: Our office is a collaborative, supportive environment where precision is valued, effort is recognised, and every team member plays a part in delivering excellence. You’ll be surrounded by passionate, motivated colleagues who take pride in doing things the right way and celebrating the wins along the way. The Role: Compliance Administrator In this vital role, you’ll own the compliance journey for your own group of candidates from initial audit through to full clearance. Your work ensures our schools receive fully vetted, high-quality professionals they can trust. What you’ll be doing: Managing your own portfolio of candidates through the full compliance lifecycle Verifying ID, Right to Work, references, DBS checks, and identifying CV gaps Conducting annual audits and ongoing eligibility reviews Working closely with branch teams to ensure fast, accurate registrations Making outbound calls to chase documentation and references Maintaining standards in line with REC, Department for Education, and internal policies Meeting daily KPIs and compliance targets Performing Payroll administration duties from time to time including: Timesheet Administration Identifying and querying discrepancies with timesheets Answering phone and email queries from candidates and internal stakeholders What We’re Looking For: You’ll bring energy, professionalism, and a sharp eye for detail – keeping safeguarding at the heart of everything you do. Key attributes we value: Track record of meeting and exceeding targets Previous customer service or administration experience Extremely high accuracy and attention to detail Great organisational and time management skills Excellent verbal and written communication Confidence on the phone and in chasing key information A strong customer service mindset Experience in dealing with difficult and challenging situations Working in a fast paced environment and ability to deliver at fast pace What’s in It for You? We’re a values-driven business that celebrates performance, teamwork, and career growth.: The benefits: Clear progression path from day specific to your compliance role and career 23 days annual leave + bank holidays (A/L increasing with service by 1 day per year) Extra day off for your birthday and a life admin day to use when you need it 40 days work from home allowance per year (After passing probation, pro rata'd) Charity day - a paid day to volunteer where you choose! Regular company events that celebrate your success. Working Hours: In term time, (Mon to Thurs) Wk1: 07:30-16:00; Wk 2: 08:30-17:00 • Fridays (wk 1 & wk 2): 8:00-16:30 Office based full time If you want to work in a people-first company that can offer a fantastic, vibrant working environment surrounded by people who love their job and are always striving for excellence- apply now

Field Sales Representatives Home Rescue UK Ltd Full time From £20 000 - £25 000 per annum About us We are on a mission to ensure that council/housing associations fulfil their obligations to complete the essential repairs for social housing. Our teams are on hand to arrange a free survey to evaluate defects & unresolved housing disrepair. Our teams of 'rescuteers' are passionate about making a difference & our sales/marketing staffs play a pivotal role. By being the first point of contact, helping families discover their rights to live in a safe healthy homes. What we're looking for We are seeking enthusiastic and motivated individuals to join our team as canvasses/marketing sales staffs. In this role, you will be responsible for engaging with the community & gathering details to identify unresolved housing disrepair from council/housing association tenants. This position is ideal for those who possess strong communication skills, possess emphaty & a friendly disposition. Bilingual candidates are highly encouraged to apply, as your language skills will enhance our outreach efforts. Responsibilities Conduct sales outreach to identify unresolved housing disrepair issues reported by council/housing association tenants Gather details & information for management to further qualify. Engage with community members & build rapport with residents from diverse backgrounds. Provide information about our offerings and answer any questions from potential customers Collaborate with team members to develop effective canvassing strategies Qualifications Strong marketing knowledge or experience is preferred Excellent communication skills verbally Proven customer service experience with a focus on building relationships Bilingual abilities are a significant advantage, enabling effective communication with diverse communities Ability to work independently as well as part of a team A positive attitude and willingness to learn Join us in making a difference in the community while developing your skills in marketing and customer engagement. We look forward to welcoming dedicated individuals who are ready to contribute to our mission! TPBN1_UKTJ

Are you a Surveyor seeking a new opportunity with OTE of up to £60k PA plus ? Do you have window and door, fenestration or a home improvement background? Join our national multi branded company where we value expertise, accuracy and a right first-time methodology. We are seeking Surveyors to verify our customers' requirements, providing accurate measurements and drawings to facilitate a timely and successful installation. The ideal candidate for this role is someone with a strong background in construction, architecture, or engineering, specialising in home improvements. They should possess excellent technical knowledge of fenestration products, building regulations, and standards. Strong analytical skills, attention to detail, and the ability to communicate effectively with clients, contractors, and design teams are crucial. Key Responsibilities Making arrangements with the customer to carry out their technical survey in line with our survey completion targets Travelling within the region to undertake the customer's survey following our high standards, to ensure accurate measurements and drawings are provided in line with our Right first time, methodology Confirm with the customer all details and designs ordered are suitable, ensuring they are happy to proceed and have a full understanding of what they have ordered as well as offering solutions where applicable. Liaise with the wider Anglian team reporting any discrepancies or changes which need to be made after surveying the customers property Input survey details onto the survey network and order materials as required Dealing with any issues or changes that may occur in a timely manner About You Customer Focus, with excellent people and communication skills NVQ level 3 in Surveying or equivalent experience of surveying in the window and door industry Previous experience or equivalent qualification, of installing uPVC products Proficient IT Skills including Microsoft Office Ability to multi task, organise and good problem solver Full driving licence What we Offer Competitive salary Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme. Company Car 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders Heavily discounted employee purchase scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! If you are a proactive and dedicated surveyor looking for the next step in your careers, we would love to hear from you. Be a part of our journey and help us shape the future home improvements! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Welcome to Supply Heroes, an established Education Recruitment agency specialising in Teachers and Support Staff across Birmingham and the West Midlands. As a fast-growing agency, the opportunities to shape and progress your career with us are many. With the support of the Leadership team and a rapidly growing office around you, you will be mentored and supported to learn a wealth of skills to help you exceed in Education Recruitment. The role of the Education Resourcing & Compliance Consultant is an integral part of our business. You will be responsible for ultimately Safeguarding children in nurseries and schools across Birmingham and the West Midlands. Your key accountabilities will be Candidate Resourcing; Candidate attraction through various job boards, placing and responding to adverts, referrals and generating new ways to source candidates. This leads to Candidate Compliance; Candidate registrations online and face to face, processing candidate applications ready to be placed into schools and Customer Service for candidates (and Clients where necessary), whilst keeping up to date with relevant legislation such as KCSIE, DfE, APSCO. This is a fast paced and rewarding role where you will learn the fundamentals of working in Education Recruitment. What’s more, we are delighted to announce that following a strict vetting process and annual audit Supply Heroes are members of APSCo’s Compliance+ Standards, which sent the precedent for our organisations fundamental processes. The ideal candidate will: • Have outstanding attention to detail,, • Be investigative and a good judge of information presented to you,, • Be organised and able to multi-task and work in a timely manner,, • Be self-motivated with a resilient mind set to overcome challenges and busy periods,, • Be both a team player as well as having the ability to use own initiative,, • Excellent customer service skills; both verbal and written,, • IT Competence to be able to navigate around Software; CRMs, Microsoft Office and External websites,, • Be able to manage and prioritise workloads as the demands of the business change including your weekly diary to meet deadlines and expectations,, • A confidence in networking and collaborating with a wider partnership of individuals outside of Supply Heroes,, • Adhere to GDPR and confidentiality – training will be provided,, • Have a growth mindset and an ability to reflect, Main Duties and Responsibilities: • Your ultimate priority is to vet and check candidates correctly against APSCO Compliance+ Standards and industry standards before they are placed in to schools by consultants in an efficient but safe manner. You will be communicating with candidates and clients via phone, text message, email and also in person,, • You will manage a candidate pipeline and assist Consultants with sourcing new candidates on Job Boards using Adverts, contacting and obtaining Referrals and other new resourcing strategies, further, booking them in where necessary in the diary for a Consultant to meet online / face to face to begin the compliance process,, • Your goal is to support Consultants place Live candidates into bookings and meet the demands from clients. This requires thinking ahead, responding to new files immediately whilst prioritising candidates through a robust clearance process, whilst adapting quickly to changing guidelines. You will be required a variety of checks whilst providing the best candidate experience,, • Load candidates on to our CRM, and generating vetting forms for registered candidates to be issued to schools,, • To make it your mission to provide candidates with excellent care and guidance through the registration process,, • Pre-empting which candidates are due to expire in the upcoming period, notifying both the candidate and their consultants in advance, so the candidates do not have to stop working during an assignment,, • Scanning files and storing confidentially,, • Keeping the database tidy,, • Work centrally and collaboratively in the team and assist Consultants and other tasks determined by the needs of the business., • Building good relationships with external Education Recruitment Agencies to obtain references and other information quickly and efficiently. Start Date: 16th February 2026 Contract: perm full time Hours of Work: 7:30am – 4:30pm Pay: £25,000 Benefits 35 days Reduced hours during school holidays (9am – 3pm with a 30-minute break) Hybrid Working – 1 Day Working from home Centrally based office A clear career pathway in Compliance or Recruitment Consultant Mentored approach, No KPIs Training and Development

The Role We have an exciting opportunity for an Electrician to join us on our Birmingham contract on a permanent basis. This role is in our Damp & Mould team and reports to the Damp & Mould Supervisor. The core working hours are Monday to Friday 8am-4:30pm. You will be responsible for carrying out all aspects of maintenance and repairs on all electrical engineering services as required, ensuring all work is undertaken to a high standard with the minimum of Supervision. You will take ownership of work, aiming for 'First time Fix' on all jobs whilst remaining within budget and time parameters. The Customer You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This is an expanding £50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. Duties and Responsibilities The Electrician's duties and responsibilities will include the following: Installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring Regulations Installation, repair, inspect & test electrical installations and have the ability to fill in correctly, the appropriate Electrical Certificate or Electrical Condition Report Carry out EICRs and remedial upgrades to properties. Completing reactive maintenance work as per the specification. Advising Supervisor in a timely manner when other trades are required. Working in partnership with other operatives to complete projects. Completing daily work sheets detailing work undertaken and materials used after each job undertaken. Working in a timely and productive manner to complete projects. Provide excellent customer service to both tenants and clients. What You Will Need Essential criteria: C&G 2360 Part 1&2 Electrotechnical Competences plus the NVQ 3 Certificate 2356 with Technical Certs L2&3 plus the NVQ 3 Certificate or NVQ 3 2356 certificate C&G 18th Edition Certificate Full UK driving license (maximum 5 points) Desirable: Unvented Hot Water Certificate Water Regulations Certificate Part P JIPB H&S Test Certificate with Current JIBP card Testing & Inspecting Certificate C&G 2377 PAT Certificate Benefits Electrician benefits: We provide a company van and fuel card for work purposes PPE provided Overtime and call outs available Eligible for bonus up to 5% 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Up to £3,000 colleague referral fee Private pension Life Insurance Private healthcare and dental care Cycle-to-work scheme Retail and mobile phone provider discounts Discounted gym memberships at national and local gyms Vast directory of training on bespoke in-house Learning Management System Who We Are Established in 2002, Fortem provides specialist property solutions for the social housing sector. Tailored to keep homes running smoothly, Fortem prides itself on working with Social Landlords to provide a warm, safe and decent place for people to live and call home. Fortem operates exclusively within the Social Housing Sector, employing customised systems, procedures, and methodologies to assist landlords in fulfilling their distinct requirements and complying with regulations. Fortem delivers a range of internal and external property repairs on a 24/7 basis, refurbishes vacant properties back to lettings standards, provides statutory compliance services including gas, electrical and fire safety as well as installing a wide variety of home improvements such as Kitchens, Bathrooms, Roofs and Windows and energy efficiency measures though retrofit programmes. Fortem are a Willmott Dixon Group Company. As such, they benefit from the credibility and recognition associated with a large and long-established brand - whilst as a standalone business within the Group, they maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable. TPBN1_UKTJ

If you enjoy working on complex change that genuinely matters, bringing clarity to ambiguity, building trust across organisations, and helping public services work better for communities, this role offers a rare opportunity to do exactly that. As Strategic Lead Fire and Police Transfers, you will play a central role in one of the most significant public service programmes in the West Midlands. You will support WMCA to take on new responsibilities for fire and police governance under the English Devolution and Community Empowerment Bill, shaping how change is delivered safely, lawfully and with public confidence. You will work closely with senior leaders across WMCA, emergency services and partner organisations, operating at the intersection of strategy, governance and delivery. You will have the opportunity to make a lasting contribution to public safety and public service innovation. Please note that this role is a fixed-term contract until 31st August 2028. We welcome applications from candidates seeking an external secondment. Please indicate in your application if you wish to be considered on this basis. What you will be doing. You will lead the strategic coordination of the proposed Fire and Police and Crime Commissioner Transfer Programmes, helping to turn national policy into well governed, locally deliverable plans. This will include: Supporting Senior Responsible Owners with programme direction, governance and delivery assurance Leading and servicing programme governance arrangements, including boards, reporting and assurance processes Coordinating activity across WMCA directorates and partners, including policy, legal, HR, finance, IT, estates and communications Identifying, managing and escalating programme risks, issues and dependencies Overseeing readiness planning for the transfer of staff, assets, liabilities and operational responsibilities Monitoring progress and milestones to ensure the fire transfer is operational by potentially 2027 and the police transfer is prepared for 2028 Supporting operational continuity and service resilience throughout the transition Preparing and presenting reports to internal boards, partners and government departments Supporting financial planning, budget management and value for money Ensuring equality, diversity, inclusion and public sector values are embedded throughout the programme Whats essential. Experience of leading complex programmes involving multiple organisations and stakeholders A proven ability to work effectively in matrixed environments across organisational boundaries Experience of governance, organisational change or public service innovation/reform programmes Strong risk management skills and sound professional judgement Excellent communication, influencing and relationship building skills The ability to manage competing priorities and deliver work at pace You will also bring: An understanding of public sector governance. Awareness of statutory obligations, including employment law, public safety and equality duties Knowledge of the English Devolution and Community Empowerment Bill, or the ability to develop this quickly. Location. The location for this role Summer Lane with at least 2 days a week spent in the office. How to apply . Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

We have a brand-new opportunity for a Senior GIS Analyst to join our growing, innovative Data Insight team. If youre searching for a unique experience where youll be supporting the delivery of high-quality geospatial insight and analysis that informs strategy, policy, modelling and operational decision-making across the West Midlands Combined Authority, this is the job for you. Our Data Insight team are forward thinking, and they are changing the way GIS is managed and maintained. As Senior GIS Analyst, you will provide project and technical leadership within the team to deliver best-in-class spatial analytics that supports policy, transport modelling and operational analytics. You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery. The team have been working collaboratively with the organisation to move GIS forward and have been focusing on producing and maintaining operational dashboards, mapping applications for the public and interactive and visual solutions. Within the Modelling and Mapping team, you will help research, prepare, and analyse data for teams across the organisation, help in upgrading systems and support the development of digital twins and future generation models. Some examples of our award-winning work (link) include GIS systems developed for the Regional Transport Coordinate Centre (link). We need someone who is precise, detail orientated and imaginative to help us promote the use of GIS across the whole organisation.With exposure to a wide variety of analysis rather than a single subject area, this role offers an excellent foundation for someone who has experience in GIS or a related field, either through work, or through a geography or related degree. Theyll be keen to further develop their skills and leadership within a team that leads the way in forward-thinking geospatial work. What you will be doing Leading geospatial analytics projects to support our partners Take a key role in the GIS centre of excellence that brings together best practice from across the whole organisation Establish, lead and deliver data insight projects Specialise in the analysis of spatial and geo-referenced datasets, seeking to correlate and integrate these with other secondary and primary data sources to generate insight Design, develop and maintain GIS web applications to inform stakeholders planning and decision making Maintain the integrity of the GIS database using quality control procedures Manage up to two direct reports, supporting learning needs and personal and professional development Develop partnerships/relationships and maintain liaison with a network of partners, suppliers and stakeholders Respond efficiently to requests for data from colleagues, partners and stakeholders Develop and deliver training and support to users of the GIS spatial asset management data tools Write programmes/scripts to automate GIS processes and workflows Review and improve existing systems Whats essential Previous employment using GIS in a commercial environment Experience with ESRI ArcGIS Enterprise platform including Desktop, Server and Online Experience with QGIS Experience of data capture, analysis and management of complex datasets across a variety of applications Experience of designing and developing web-based mapping solutions Experience of collecting and validating intelligence, assessing the credibility of information and reliability of sources Excellent at analysing complex data sets High level of accuracy and attention to detail Demonstrable legal understanding of data licensing Knowledge of the relevant Acts of Parliament and related legislation for data protection Strong analytical and problem-solving skills, with the ability to analyse data, determine data quality and apply the findings using and developing PC based analysis and graphics software Ability to interact with internal and external partners in a diplomatic and professional manner Excellent verbal, presentational and report writing skills Ability to determine and develop appropriate data visualisation to communicate data meaning effectively and efficiently Knowledge of performance information methodologies/statistical techniques Evidence of working as a member of a team to ensure shared goals are achieved Ability to prioritise own workload effectively, organise project-based priorities and work to tight deadlines Bachelors or Masters degree in GIS, Geography or related fields OR equivalent, relevant experience Location. The location for this role is 16 Summer Lane with at least 1 day a week spent in the office. How to apply . Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

Domestic Abuse Support Worker Location: Walsall Salary: £13.16 per hour Contract: Permanent Hours: Full Time - 35 hours per week (rota-based, including evenings and weekends) Make a Real Difference Every Day We are looking for a compassionate and committed Domestic Abuse Support Worker to join our team in Walsall. This is a rewarding frontline role supporting children, families and adult victims (male and female) living in domestic abuse safe accommodation. You will play a vital role in helping individuals rebuild their lives, regain independence and feel safe again ?" using a person-centred, trauma-informed approach. About the Role As a Domestic Abuse Support Worker, you will: Provide practical and emotional support to residents in domestic abuse safe accommodation. Manage a caseload of clients, offering tailored, one-to-one support. Complete needs and risk assessments and develop personalised support plans. Carry out ongoing risk assessments and safety planning. Support clients around domestic abuse, forced marriage, honour-based violence, and FGM. Work closely with local and national partner agencies Support residents to maintain their tenancy and move towards independent living.Travel between safe accommodation settings within the Walsall area as required Work on a rota basis, including evenings and weekends About You You will be passionate about supporting vulnerable individuals and confident working in a fast-paced environment. You will have: Experience providing housing-related support and/or working with victims of domestic abuse. The ability to manage complex cases and challenging situations. Strong organisational skills, with the ability to prioritise and meet deadlines. Experience producing accurate monitoring and casework information. A proactive, flexible, and solution-focused approach. Knowledge of safeguarding procedures, MARAC referrals, and risk management. Confidence using Microsoft Word, Excel, and Outlook (intermediate level)A full UK driving licence and access to a vehicle Additional Information This role requires an Enhanced DBS check, which will be arranged upon offer. This post is open to female applicants only and is exempt under the Equality Act 2010 (Part 1, Schedule 9) due to a Genuine Occupational Requirement. We are committed to being an Equal Opportunities Employer and expect all staff to actively support this commitment. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: Trust based flexible working and supportive and friendly teams 20 days annual holiday entitlement, increasing to 22 days Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick payAll individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know

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