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Airbnb Property Manager / On-Call Support – Belfast We are seeking a reliable, hands-on, and flexible Property Manager / Go-To Person for our growing portfolio of Airbnb properties in Belfast. This is a part-time, on-call position, ideal for someone who is looking to top up their hours alongside other work or commitments. It is not a full-time role. You’ll be our “boots on the ground,” ensuring that properties and guests are looked after to a high standard. You’ll respond to guest issues as they arise, carry out minor maintenance, and help keep the properties well maintained through regular inspections. Key Responsibilities: Attend to guest issues quickly and professionally (e.g., topping up boiler pressure, delivering missing items, troubleshooting heating or appliance issues). Carry out quarterly property inspections to ensure the properties are in excellent condition and flag any maintenance needs. Stock and replenish property essentials (toiletries, cleaning products, tea/coffee, etc.). Handle minor maintenance tasks and coordinate with tradespeople for larger repairs. Provide emergency support for urgent property issues (e.g., leaks, heating failures). Keep basic records of time spent and tasks completed for billing and transparency. Communicate efficiently with the management team and respond promptly to messages, primarily via WhatsApp. Occasionally assist with guest lockouts or on-site support. Act as a friendly and professional face of the property for any guest interactions. Requirements: Based in or near Belfast for quick response times. Must have a car and be able to travel easily between properties. Handy with basic household maintenance and troubleshooting. Must use WhatsApp for communication with the team. Strong communication skills – must be responsive and reliable. Trustworthy, self-motivated, and able to work independently. Flexible schedule, including occasional evenings and weekends when needed. Previous experience in hospitality, Airbnb management, maintenance, or property management is a plus, but not essential for the right person. Compensation: Call-out fee for quick visits/tasks. Hourly rate for tasks requiring over 1 hour on-site (rates to be agreed based on experience). How to Apply: If you’re practical, personable, and looking for flexible part-time work to top up your hours, we’d love to hear from you!

Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.