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Director of Business Improvement Salary: £70,000 - £80,000 per annum Contract Type: Permanent, full time (37.5 hours) Team: Technology Reports to: Chief Technology Officer Location: Hybrid / Remote (occasional travel to CMAC HQ in Accrington and other offices) As Director of Business Improvement, you’ll be the driving force behind how CMAC Group evolves and improves. You’ll lead high impact transformation across the Group by shaping smarter, more connected ways of working that deliver real commercial value. You’ll bring people, technology and insight together by, guiding a talented team of Business Analysts and empowering stakeholders to make data‑driven decisions that ensures sustainable change and continuous improvement. This is your opportunity to shape the future of how we operate and make a lasting impact on the experience of our customers and colleagues. This role is perfect for a strong collaborative, commercially minded leader who thrives on developing others, improving systems and taking full accountability for results. Play your part in our team succeeding Success in the role means consistently delivering measurable, organisation wide performance gains. This includes identifying inefficiencies, leading strategic transformation initiatives and embedding a culture of continuous improvement across teams. You’ll spot opportunities others may miss, turn insight into action and lead improvements that make an impactful difference. Whether that’s streamlining processes, boosting performance or enhancing customer experience. By building strong relationships and championing a culture of continuous improvement, you’ll ensure that change isn’t just delivered, but also sustained in a way that helps CMAC Group become more efficient, agile and future ready. Success in this role is driven by strong collaboration. You’ll unite stakeholders, technology teams and a talented Business Analyst function to drive data‑led decisions and champion change that sticks. Together, you’ll embed a culture of continuous improvement and learning that helps CMAC Group evolve. Core Responsibilities: 1. Strategic Leadership & Transformation · Lead the identification, prioritisation and delivery of high impact business improvement initiatives aligned to CMAC Group strategy. · Shape and influence the long term improvement roadmap, ensuring initiatives deliver measurable commercial and operational value. · Act as a strategic partner to senior leadership, providing challenge, insight, and direction on business performance and transformation opportunities. 2. Process Excellence & Optimisation · Establish and embed consistent methodologies for process mapping, analysis and redesign across CMAC Group. · Oversee the end-to-end optimisation of core business processes to improve efficiency, scalability and customer experience. · Ensure processes are aligned to regulatory, commercial, and operational requirements, with clear ownership and governance in place. 3. Systems Thinking & Problem Solving · Apply systems thinking to understand complex organisational challenges, identifying interdependencies and root causes. · Design and implement sustainable solutions that address underlying issues rather than short term fixes. · Continuously evaluate the effectiveness of improvements, ensuring long term benefits are realised and maintained. 4. Change Management & Adoption · Lead the development and execution of change management strategies that support successful delivery of new processes and systems. · Engage stakeholders at all levels to build understanding, commitment and readiness for change. · Ensure effective communication, training, and support mechanisms are in place to embed new ways of working. 5. Business & Technology Alignment · Translate strategic business needs into clear, prioritised requirements for technology and delivery teams. · Collaborate closely with digital and IT functions to ensure solutions are fit for purpose, scalable and aligned to future needs. · Act as a bridge between commercial and technical stakeholders, ensuring clarity, alignment and successful delivery outcomes. 6. Stakeholder Engagement & Influence · Build and maintain strong, trust based relationships with senior leaders and key stakeholders across the Group. · Influence decision making through clear communication, evidence-based insights and well structured recommendations. · Facilitate cross functional collaboration to break down silos and enable joined up delivery of improvement initiatives. 7. Data, Insight & Performance · Use data, analytics and business insight to identify opportunities, track performance and measure the impact of initiatives. · Develop robust business cases and investment proposals, ensuring clear return on investment and alignment to strategic goals. · Establish performance frameworks and KPIs to monitor and sustain improvements over time. 8. Leadership & Capability Development · Lead, coach and develop a high performing team of Business Analysts, setting clear standards and expectations. · Build organisational capability in business analysis and continuous improvement methodologies. · Foster a supportive and high performance culture that encourages learning, accountability and professional growth. 9. Culture & Continuous Improvement · Champion a culture of continuous improvement, innovation and curiosity across the CMAC. · Promote best practice, knowledge sharing, and collaboration across teams and functions. · Ensure continuous improvement becomes embedded in day-to-day operations, not just discrete projects. The Essentials: · Demonstrable strategic experience operating at a senior level, shaping strategy and leading large scale transformation or business improvement programmes. · Proven track record in business improvement delivering measurable performance improvements including process optimisation, cost efficiency and enhanced customer outcomes. · Advanced analytical and problem solving capability with the ability to interpret complex data, apply systems thinking and translate insight into clear, actionable solutions. · Extensive experience leading organisational change, with a strong understanding of how to drive engagement, adoption and sustained behavioural change. · Expert knowledge of process improvement approaches (e.g. Lean, Six Sigma, or equivalent) and experience embedding them at scale. · Ability to build robust business cases, evaluate investment decisions, and ensure initiatives deliver tangible return on investment. · Confident engaging and influencing at executive level, building credibility and trust across a wide range of stakeholders. · Experience bridging business needs with technology delivery, translating requirements clearly for digital and technical teams. · Proven ability to lead, inspire, and develop high performing teams, creating a culture of accountability, growth and excellence. · Able to convey complex ideas clearly and persuasively, tailoring messages to different audiences. · Comfortable operating in a fast paced, evolving environment, managing ambiguity and driving progress through complexity. About You: You are a strategic and forward thinking leader, with a natural ability to see the bigger picture while remaining focused on delivering tangible outcomes. You bring a curious and analytical mindset, always seeking to understand the root cause of challenges and identify opportunities for meaningful, long term improvement. Comfortable operating in complexity, you use insight, data and sound judgement to guide decisions and shape the direction of travel at a senior level. Your leadership style is collaborative, inclusive, and empowering. You build trust quickly, creating strong relationships across all levels of an organisation and you know how to bring people with you on the journey. You communicate with clarity and authenticity, adapting your approach to engage different audiences and you are equally comfortable challenging constructively where needed to drive the best outcome. You are passionate about developing people and building high performing teams. You set clear expectations, provide support and challenge in equal measure. You create an environment where individuals feel valued, motivated and able to grow. You lead by example, demonstrating accountability, resilience and a strong sense of ownership. Above all, you are driven by impact and excited about improvements. You take pride in delivering sustainable change, embedding a culture of where the business can evolve and leaving the organisation stronger, more efficient and better equipped for the future. Interested in Applying? If this role sounds like the right next step for you, please send your CV and a covering letter to by Monday 6th April 2026. Tell us what makes you stand out and the skills and experience you’d bring to the role, we’re excited to learn more about you and what you can bring to CMAC Group.

Vacancy No 5498 Job Title ASSISTANT BRANCH MANAGER- TIMBER Job Description We are retained by a leading and long-established Timber Merchant & Importer who due to internal promotion are seeking an experienced, professional Assistant Branch Manager. The role will require an ambitious individual who will assist the Branch Manager in promoting and developing this already busy and established branch. This is a fantastic opportunity for a career driven individual who will play a vital role within the business and continually look on ways of improving procedures and driving the Branch forwards. Reporting to: DEPOT MANAGER As Assistant Branch Manager you will assist the Branch Manager develop and manage the Depot and provide the highest levels of customer services, in order to maximise the sales and profitability, you will lead, motivate and support your team. Key Responsibilities as Assistant Branch Manager * Ensure Branch is compliant with all Health & Safety * Support, motivate, coach and help raise the performance standards of your team. * Understanding customer needs and requirements, research accounts, identify key players. * Build both supplier and customer relationships to improve the sales and margin capability of the Branch. * Ensure all sales orders, following up sales enquiries and delivery schedules and done quickly and efficiently. Skills and Experience Required as Assistant Branch Manager * ...

Horticultural Manager | Burnley Salary: £30,000 Hours: Full-time, Alternate Weekends Benefits: Career progression opportunities Join a fast-growing business On-site car parking Staff discount for their Garden centres, Restaurants, and Leisure Park Are you passionate about plants and working outdoors, and ready to take the next step into a management position? Whether you're already working in horticultural leadership or someone with good plant knowledge looking to step into your first management role, this could be a fantastic opportunity to grow your career. About the business: This role is based at their garden centre in Burnley, part of the UK's largest family-owned garden centre group. While benefiting from the support and standards of a well-established group, each centre has its own personality - allowing you to make a real impact at site level. As a leading garden centre group, they pride themselves on delivering exceptional customer service and offering a diverse range of high-quality plants and products. Committed to innovation and growth, they aim to create a thriving environment for both customers and team members. Responsibilities: Lead and develop a busy plant department, driving sales growth and ensuring excellent customer satisfaction. Assist with the wider garden centre operation to support the Garden Centre Manager (GCM) and Assistant Garden Centre Manager (AGCM). Manage KPIs, including sales growth, waste, and stock loss, while ensuring compliance with health and safety regulations. Mentor and coach team members to foster a motivated, knowledgeable, and high-performing team. Take accountability for team management, including recruitment, training, and performance management. Conduct weekly ordering through web shops to ensure seasonal stock levels are correct. Work flexibly, including weekends, and act as a designated key holder for opening and closing duties. Requirements: Horticultural knowledge desired Leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal abilities. Commitment to maintaining high standards of customer service and sales performance. If this sounds like the right step for you, contact Elleanna at and we'll take it from there

BMW Performance Improvement Coach(s)Location: Covering the Midlands, North and SouthSalary: £43,000 per annum + £5,000 Annual Bonus + Car AllowanceContract: Full-Time, PermanentBenefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contrib

Performance Coach Salary: £33,000 per annumLocation: BarnetAs our Performance Coach, you will work closely with our frontline Employment Advisors to offer actionable feedback through one-to-one and group coaching observations, helping advisors strengthen their skills, overcome performance barriers,

Any other adhoc duties as deemed necessary by the Lead PGA physical performance coach. Excellent delivery and communication skills that can motivate behavioural change with players and coaches to have a positive impact on performance. Assist in the design and delivery of the women’s strength and c

This role involves designing and delivering sales training programs while providing one-on-one coaching to enhance team performance. The ideal candidate should have a proven B2B sales background, experience in sales training or coaching, and excellent communication skills. A market-leading HR Consul

Design and facilitate leadership programmes to strengthen Channel Sales Manager and Team Lead capability across coaching, performance leadership and team engagement. Use performance data and insights to measure impact, identify gaps and drive ongoing optimisation. As our UK sales organisation contin

A professional services group in the UK is seeking a Sales Induction & Performance Trainer to enhance the performance of telesales teams. You'll deliver training programs, coach individuals, and support best-practice sales behaviors while traveling regularly to regional offices. The ideal candidate

Coach and support the Netball Performance Programme. Netball Performance Programme Coach Ref: WC1211. Are you an ambitious, energetic and inspiring Netball Coach looking to make a real impact in a nationally recognised performance environment? The.

A mental wellbeing platform is seeking a Wellbeing Coach to support clients facing challenges such as stress and low mood. The role involves delivering remote sessions aimed at improving clients' wellbeing and performance. Candidates should be fluent in Romanian and hold relevant qualifications in p

A leading coaching service provider in Greater London seeks a Performance Coach to enhance frontline staff performance through individualized and group coaching. The ideal candidate will have a strong background in coaching and mentoring, excellent communication skills, and the ability to motivate t

We’re currently recruiting a Physical Performance Coach within our Professional Girls Academy to assist in the development and implementation of the physical performance strategy, aligned with the Women’s first team. Work within the wider physical performance team to ensure a streamlined perform

Responsibilities include assessing training needs, delivering sessions, and providing ongoing coaching.

A premium coaching service is seeking a Certified Nutritionist for a full-time remote role.

A global data solutions provider is seeking a highly skilled Senior Performance Consultant to empower sales teams through coaching and tailored learning experiences. This role focuses on enhancing performance by developing effective coaching programs, identifying opportunities for skills development

The role demands self-motivation and excellent time management, providing an opportunity to shape store performance and enhance the customer experience.

A dynamic training organization in the UK is seeking a passionate Sales Trainer to enhance the skills of their sales team.In this role, you will develop and deliver comprehensive training programs to new and existing personnel, focusing on sales techniques and customer service strategies.Ideal candi

A premium karaoke brand in London is seeking an Assistant Manager to enhance the guest experience and drive service excellence.You will oversee the full guest journey, develop your team, and create engaging experiences in a lively entertainment venue.The ideal candidate will have prior experience in

This hands-on role emphasizes improving business development and recruitment standards, with responsibilities including coaching on lead generation, enhancing CRM use, and challenging performance. A recruitment specialist firm in Greater London is seeking a Sales Performance Trainer.

A growing Sales Transformation and Training Company in London is seeking a Sales Performance Coach to enhance the performance of sales teams through effective training and engagement.

A leading educational institution in the UK is seeking a skilled Netball Performance Programme Coach to inspire young athletes. This part-time role involves coaching, mentoring, and facilitating their sports and academic growth.

A leading retail brand is seeking a Lead Store Advisor to drive sales and mentor team members in a vibrant store environment.This role demands strong leadership and communication skills, along with a passion for the retail industry.You will be responsible for superior customer experiences, operation

This role involves directly coaching managers, delivering leadership programmes, and improving performance standards in a fast-paced environment. The ideal candidate will have extensive experience in coaching within sales-driven contexts and a strong understanding of performance metrics. A rapidly s

A premier coaching firm in London is seeking a dedicated Performance Coach to instruct clients, conduct health assessments, and maintain client engagement. The ideal candidate will have at least two years of coaching experience and a degree in Kinesiology or Sports Science.

A prominent football club in Greater London seeks a Junior Performance Coach to oversee athletic development for youth players aged U9 to U16. The role involves planning and delivering training sessions, conducting performance monitoring, and collaborating with multidisciplinary teams.

A global data solutions provider in the UK is looking for a Senior Performance Consultant to enhance the performance of their global sales organization. This role involves coaching, skill development, and designing tailored learning experiences. The ideal candidate should have a successful backgroun

A leading consultancy firm is seeking a Supercoach Sales Trainer to enhance the performance of their telesales team. The position requires strong communication skills and a proven track record in coaching within a call center environment.

A prominent further education college in the UK seeks a dynamic coach for the Netball Performance Programme. This role involves coaching, collaborating with staff, and fostering both athletic and academic success.

This role focuses on hands-on training, coaching, and fostering a high-performance culture. A leading executive search firm in Greater London is seeking an L&D Specialist to drive consultant performance development.

Physical Performance Coach (Development Squad). As part of the IDP process, collaboratively create bespoke physical performance programs and strategies that clearly underpin football performance, physical development and robustness. Lead the development and delivery of physical profiling and monitor

A leading mental health platform in the UK seeks a Wellbeing Coach to provide remote coaching sessions.

A sports organization in Greater London is seeking a Physical Performance Coach for its Women's Academy. You will implement performance strategies, collaborate with various teams, and monitor players' growth. Required qualifications include a post-graduate degree in Strength and Conditioning, coachi

A leading soccer academy in the United Kingdom is seeking a Strength & Conditioning Coach to enhance player fitness and performance using best practices. The role involves collaborating with technical staff and managing performance programs, ensuring player safety and compliance.

The ideal candidate has a proven sales leadership track record, is a supportive coach, and utilizes data for performance management. This role involves coaching a sales team in the field to build effective habits and achieve ambitious targets. A leading environmental services provider in the United

Performance Coach page is loaded## Performance Coachlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 26-77Job Summary:We are seeking a dedicated and passionate Performance Coach to join the Exos team. As a Performance Coach your responsibili

They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. Coach franchisees to improve commercial performance. Franchise Performance Coach – Boutique Fitness Brand (UK).

What You’ll Be Doing Franchisee Coaching & Performance Build strong, trusted relationships with franchisees across your region Coach franchisees to improve leadership, decision-making and business maturity Conduct regular in-person club visits focused on performance and execution Commercial & Fina

Support Assistant – Make a Real Difference Every Day.Bring your genuine, friendly nature to a role where you’ll help students grow in confidence, self-belief, and motivation.As a Support Assistant, you’ll work closely with our team to identify learners who may benefit from extra one-to-one sup

Studio Launch Support Deliver and oversee a structured 12-week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on-the-ground operational support during launch phases Ongo

Sports coaching, community work or voluntary roles with vulnerable groups.

Mental Health Support Worker - SEMH School.Join Tradewind Recruitment and make a meaningful impact.Are you passionate about supporting young people with Social, Emotional and Mental Health (SEMH) needs? Do you thrive in environments where every day presents a new opportunity to change a life?.Tradew

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Optimising revenue streams through detailed analysis and forecasting potential revenue performance against targets. Reviewing business plans, identifying performance gaps and supporting proactive strategies to maximise capacity and meet revenue targets.

Children's Residential Support Worker Location: Houghton RegisSalary: GBP ph About the Role We are looking for a compassionate, resilient, and dedicated Children's Residential Support Worker to join our team.You'll be supporting children and young people aged 8-18 who have experienced trauma, advers