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We’re seeking an experienced Technical Manager/Associate to lead the delivery of roads and infrastructure projects in Edinburgh. This is a senior role for a driven civil engineer who enjoys combining technical leadership, project management, and team development.\n\nYou’ll oversee design quality, coordinate multidisciplinary inputs, and ensure compliance with UK standards. You’ll also support business growth, client engagement, and the financial performance of the team.\n\nWhat you’ll bring:\n\nChartered Civil Engineer (CEng, MICE or equivalent)\nStrong background in infrastructure design and delivery\nKnowledge of UK design standards and statutory procedures\nProven leadership and stakeholder management skills\n\nWhat’s on offer:\n\nHigh‑profile projects and career growth in a multidisciplinary environment\nCompetitive pay, flexible benefits, and bonus schemes\n33 days’ annual leave, contributory pension, healthcare & wellbeing perks\nAn inclusive, collaborative consultancy where your technical expertise drives sustainable engineering solutions.\n\nIf you would like more information or a confidential chat then please call Marie on (phone number removed) quoting J46838.\n\nLegal Information:\n\nWe act as an employment agency for permanent work and as an employment business for temporary work.\n\nFor roles in the UK, applicants must be eligible to live and work in the UK.\n\nWe value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application

Senior Business Travel Consultant - Spanish speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Accountant Edinburgh (Hybrid) We are currently partnering with a growing and well-established business in Edinburgh that’s looking to appoint a Customer Accountant to join their team. This is an excellent opportunity for someone with a background in accounting or bookkeeping who enjoys working closely with people and is looking to step into a more client-facing, varied role. The Role You’ll be joining a collaborative and supportive team, using your finance knowledge to deliver a high level of service to customers while helping them navigate accounting processes and systems. This role offers a strong mix of finance, problem-solving and customer interaction, making it ideal for someone who enjoys working beyond purely transactional tasks. Key responsibilities: • Acting as the first point of contact for customer queries via phone, email and live chat, • Supporting users with queries relating to accounting processes, transactions and system usage, • Delivering training and guidance to both new and existing customers, • Proactively reaching out to customers to provide support and improve overall experience, • Troubleshooting issues and providing clear, practical solutions, • Assisting internal teams with testing new features and system updates, • Building strong relationships with customers and acting as a trusted point of contact About You To be successful in this role, you’ll be someone who combines strong finance knowledge with excellent communication skills. Key requirements: • 2–3+ years’ experience in an accounting, bookkeeping or transactional finance role, • Exposure to areas such as VAT, payroll processes and general ledger activity, • A solid understanding of core accounting principles and financial processes, • Strong IT skills, with experience using accounting software (e.g. Sage, Xero or similar), • Confident communicator, able to explain financial concepts clearly to non-finance individuals, • A proactive, solutions-focused mindset with strong attention to detail Why apply? • Opportunity to move into a more client-facing and varied finance role, • Join a supportive and collaborative team environment, • Strong focus on training, development and progression, • Hybrid working model with a good work-life balance, • Competitive salary and benefits package

About Us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role As Customer Operations & Analytics Executive at Strathberry, you will serve as the primary point of contact for customer enquiries and concerns, ensuring the highest standards of service in line with the brand's luxury positioning. This role involves managing customer relationships, resolving issues, and enhancing customer satisfaction, fostering long-term loyalty, and contributing to the overall success of the brand. Please note: this role will be fully office-based, working alongside the rest of the Customer Service team from our beautiful Townhouse in Edinburgh city centre. Key Responsibilities Reporting & Insights: • Collaborating with the Head of Customer Relations to develop and enhance strategies aimed at improving customer retention and loyalty., • Overseeing the use of the customer service platform, ensuring its optimal functionality and effectiveness in supporting customer service operations., • Monitoring and improving customer feedback and satisfaction metrics, with a focus on continually improving service delivery., • Collecting and analysing customer service data, feedback and trends, generating reports for management to support decision making., • Utilising insights from data to refine and optimise customer service strategies, ensuring a high quality customer experience., • Take the lead in delivering personalised and exceptional customer experiences, ensuring all customer interactions reflect the company’s values and standards., • Identify and resolve inefficiencies or bottlenecks within customer service operations. Implement solutions to streamline processes and enhance overall service delivery., • Maintain accurate, up-to-date customer information and case records, ensuring seamless interactions and continuity of service., • Engage with customers proactively to assess their needs, offer tailored product recommendations, and ensure high levels of satisfaction at every touchpoint., • Collaborate with other teams across the organisation to facilitate smooth operations and resolve customer issues promptly., • Stay informed on the latest industry trends, competitor offerings, and customer service innovations to ensure the brand remains competitive in delivering exceptional service., • Identify opportunities for automation, self-service options, and other technological solutions to improve the customer experience, driving efficiency and satisfaction., • Ensure all customer enquiries, whether via phone, email, chat, or social media, are resolved quickly and effectively, maintaining a high standard of service., • Regularly evaluate workflows and customer touchpoints, proposing actionable improvements to enhance both customer satisfaction and operational efficiency., • Virtually cultivate an exclusive and professional atmosphere that reflects the values and ethos of our brand, ensuring a consistent and positive experience for every customer. About You With a friendly persona, you should be able to demonstrate the following skills and experience: • 3-5 years of experience in an administration/operations role., • Exceptional interpersonal and communication skills., • Strong problem-solving and conflict-resolution abilities., • High attention to detail and ability to work under pressure., • Ability to multi-task in a fast-paced environment. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Employer pension scheme, • Employee Assistance Programme Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 17th May 2026. Please note that CVs submitted without a covering letter will not be considered.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Our client is a 5 star housebuilder - known for supplying high-quality homes.\n\nThey bring together some of the brightest minds, cutting-edge technology, and a genuine commitment to putting customers first. Their ambition is to attract the very best talent in the industry to help shape the future of building.\n\nThey are creating an organisation where driven, talented individuals can build the career they truly want.\n\nThey are looking for individuals who can contribute innovative thinking and creativity, while also demonstrating strong commercial awareness in managing teams, budgets, and costs.\n\nThe Role\n\nReporting to the Contracts Manager, you will take full responsibility for overseeing the delivery of a housing development. This includes managing all related activities before, during, and after construction, ensuring key objectives are achieved in health and safety, programme delivery, build quality, customer satisfaction, and cost control.\n\nYou will ensure that all site operations consistently meet company health and safety policies, adhere to NHBC standards, comply with building regulations, and maintain high-quality workmanship.\n\nThe role involves organising and coordinating site labour and resources to meet construction timelines, as well as planning trades effectively to maximise productivity. You will also manage materials on site, maintaining sufficient stock to support progress while avoiding unnecessary surplus.\n\nYou will be accountable for ensuring each plot is completed to a high standard, in line with NHBC guidelines, building regulations, specifications, and recognised best practices. This includes carrying out scheduled quality checks and inspections, addressing defects promptly to prevent delays, additional costs, or compromised standards.\n\nWith guidance from the Contracts Manager, you will lead and support the site team, ensuring they are appropriately resourced, clearly directed, and supported through effective communication, training, and organisation of workloads.\n\nYou will set a strong example in all aspects of site conduct, including health and safety, professionalism, organisation, and quality standards.\n\nTo succeed in this role, you should demonstrate:\n\nStrong experience managing projects against structured build programmes and balancing competing priorities\n\nA track record of meeting weekly targets through effective workforce planning and teamwork\n\nExcellent communication skills, with the ability to clearly convey information and secure cooperation\n\nProven leadership capability, with a confident and decisive approach to achieving high standards on site\n\nThe ability to adapt priorities in response to changing business demands, supported by solid problem-solving skills\n\nProfessional membership of the Chartered Institute of Builders and/or an NVQ Level 5 in Construction Management, or significant experience as a qualified tradesperson across multiple disciplines\n\nComprehensive knowledge of housebuilding processes, including relevant legislation such as health and safety requirements, NHBC standards, and Building Regulations\n\nWell-rounded experience in customer interaction, including providing guidance, resolving issues, and ensuring company procedures are clearly communicated\n\nCompany benefits include:\n\n• Competitive salary package\n\n• Performance-related bonus scheme\n\n• Company car or cash allowance option\n\n• Private healthcare cover\n\n• Flexible benefits options\n\n• Enhanced family-friendly policies\n\nTo find out more, please forward your latest cv OR call Gregg Swan on (phone number removed) for a confidential chat.\n\nJames Gray Recruitment is acting as an Employment Agency in relation to this vacancy. We welcome applications from all suitably skilled or qualified candidates, regardless of race, sex, disability, beliefs, sexual orientation, or age

A leading multidisciplinary engineering consultancy is seeking an experienced Senior Civil Engineer – Roads to join its growing infrastructure team in Edinburgh.\n\nThis role offers the opportunity to lead the design and delivery of highways, active travel, and infrastructure projects within a collaborative, technically focused environment. You will take ownership of projects from concept through to construction, ensuring high-quality, compliant, and sustainable solutions.\n\nKey responsibilities include:\n\nLeading design of road and infrastructure schemes (DMRB, Manual for Streets)\nManaging project delivery, budgets, and programmes\nCoordinating multidisciplinary teams and stakeholder inputs\nActing as a key client contact and supporting business development\nMentoring junior engineers and contributing to team growth\n\nRequirements:\n\nDegree in Civil Engineering (or similar)\nChartered or near-chartered (CEng MICE or equivalent)\nStrong UK roads/highways design experience\nProficiency in Civil 3D, OpenRoads, or similar tools\nExcellent project management and communication skills\n\nWhat’s on offer:\n\nCompetitive salary and flexible benefits package\nClear career progression and professional development\nExposure to high-profile infrastructure projects\nSupportive, collaborative working environment\nIf you would like more information or a confidential chat then please call Marie on (phone number removed) quoting J46839.\n\nLegal Information:\n\nWe act as an employment agency for permanent work and as an employment business for temporary work.\n\nFor roles in the UK, applicants must be eligible to live and work in the UK.\n\nWe value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences, not just fixing problems but understanding why they happen? Do you take ownership, think critically, and go the extra mile to make things right for the customer? We're recruiting for a leading online retail brand that truly puts the customer at the heart of everything they do. In this role, you won't just resolve queries, you will play a key part in improving the overall customer journey by identifying issues, investigating root causes, and helping shape better outcomes. Start Date: Monday 25th May Key Responsibilities • Handle inbound and outbound customer queries across phone, email, live chat, and social media, • Guide customers confidently through their journey, providing clear, helpful advice, • Resolve issues efficiently while delivering a high-quality, empathetic customer experience, • Take ownership of problems and dig deeper to understand root causes to prevent repeat issues, • Work closely with suppliers and internal teams to ensure seamless service delivery, • Manage complaints with professionalism, empathy, and a solutions-focused mindset What We're Looking For • A genuine passion for putting customers first and doing the right thing, • Strong problem-solving skills, with the curiosity to ask "why" and look beyond the surface, • Excellent communication and active listening abilities, • High attention to detail and the ability to manage multiple tasks effectively, • A positive, proactive attitude and team-oriented mindset, • Previous experience in customer service, contact centre, or retail support is preferred Location & Working Pattern • Based in Edinburgh (Stockbridge area), • Hybrid working available after initial training, with 2 days working from home, • 4-week initial training period on-site, • 1 in 3 Saturdays required after training Salary & Benefits • 27,000 per annum, • Hybrid working model, • Structured training and onboarding programme, • Opportunity to build a long-term career in a customer-focused organisation Why This Role? This is more than a customer service role. It is an opportunity to be part of a business that treats its customers as its champions. If you are someone who cares about delivering meaningful experiences and improving how things are done, you will thrive here. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Regional Sales Manager - Automotive Aftermarket\n\nAre you ready to take the wheel and drive your career forward? We're partnering with a globally recognised manufacturer to hire a Regional Sales Manager with proven experience in the Automotive Aftermarket. Your mission? To build and strengthen an expansive UK Distributor Network while influencing key players across the entire Aftermarket industry. This is your opportunity to shape relationships with large Motor Factors, ITG Buying Groups, and Aftermarket Retail & Accessory outlets across both the Passenger Car and Commercial Vehicle sectors.\n\nIdeal Location: Scotland - Glasgow / Edinburgh\nSalary: c.£47K + Bonus + Executive Car + Pension + Training & PPD\n\nOur Perfect Fit\n\nYou'll have hands-on experience in the Automotive Aftermarket, possibly as a Sales Representative, Business Development Manager, or Key Account Manager, with a strong understanding of parts distribution and supply chains, from suppliers to workshops, garages, and repairer networks.\n\nKey Skills You'll Bring:\n\nExperience in Account Management within the Automotive Aftermarket.\nAn ability to communicate at all levels-from boardroom discussions to garage floors.\nProficiency in Microsoft Excel and PowerPoint.\nStrong people skills to build relationships and sell concepts effectively.\nHighly organised and tenacious with a solid work ethic.\nFlexibility to travel across the region, including overnight stays when needed.\nSmart in appearance, punctual, and able to make excellent first impressions.\nAmbition to work with a global leader in the Automotive Aftermarket.£££ What We're Offering:\n\nA chance to grow your career with a prestigious global brand.\nCompetitive salary package with bonuses, car allowance, pension, and personal development opportunities including career advancement.Ready to Apply?\n\nWe're hiring now, so don't miss out! To apply, send your CV to detailing how your experience matches our requirements.\n\nFor an informal chat, call Glen Shepherd on (phone number removed). Online interviews and questions are being handled by our exclusive recruitment partner, Glen Callum Associates.\n\nDrive your future with us.\n\nJOB REF: 4334GS\n\nGlen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

Our client is a 5 star housebuilder - known for supplying high-quality homes.\n\nThey bring together some of the brightest minds, cutting-edge technology, and a genuine commitment to putting customers first. Their ambition is to attract the very best talent in the industry to help shape the future of building.\n\nThey are creating an organisation where driven, talented individuals can build the career they truly want.\n\nThey are looking for individuals who can contribute innovative thinking and creativity, while also demonstrating strong commercial awareness in managing teams, budgets, and costs.\n\nReporting directly to the Site Manager, you will play a key role in supporting the successful delivery of the development through to completion. This will involve helping to meet programme deadlines, quality standards, and cost objectives by effectively coordinating the site team and subcontractors.\n\nKey responsibilities include:\n\n• Assisting the Site Manager with the organisation of trades, labour, and materials to ensure the build programme stays on track\n\n• Collaborating with the Sales Team by attending regular Sales/Build meetings, following agreed procedures, and carrying out inspections of show homes\n\n• Taking on additional duties as required by the Site Manager, including stepping in to cover their responsibilities when necessary\n\n• Supporting the Site Manager in ensuring the site team is properly resourced, clearly directed, and equipped with the guidance, communication, and training needed to perform effectively\n\n• Delivering a high standard of customer service in line with company expectations\n\nWhat we’re looking for:\n\n• Proven experience working to structured construction programmes\n\n• A confident and proactive approach to ensuring site teams and subcontractors meet targets\n\n• Strong organisational skills with the ability to adapt priorities as business needs change\n\n• Comprehensive knowledge of construction processes and relevant regulations, including Health & Safety, NHBC standards, and Building Regulations\n\n• Solid experience in handling customer service matters effectively\n\nCompany benefits include:\n\n• Competitive salary package\n\n• Performance-related bonus scheme\n\n• Company car or cash allowance option\n\n• Private healthcare cover\n\n• Flexible benefits options\n\n• Enhanced family-friendly policies\n\nTo find out more, please forward your latest cv OR call Gregg Swan on (phone number removed) for a confidential chat.\n\nJames Gray Recruitment is acting as an Employment Agency in relation to this vacancy. We welcome applications from all suitably skilled or qualified candidates, regardless of race, sex, disability, beliefs, sexual orientation, or age

Are you a Mortgage & Protection Advisor looking for that next step in your Advisor Career?\n\nTired of getting a low level of leads or lack of lead quality?\n\nDue to growth plans within the business, Our Award Winning Mortgage Brokerage Client are looking for highly motivated individuals with previous experience to join their team as Mortgage & Protection Advisor.\n\nThe position is on a self-employed basis so the successful candidates must be self-motivated and disciplined. The successful candidates will be client-focused delivering the best possible advice to our clients.\n\nTo be considered for the role of Mortgage Advisor you must have the following requirements:\n\n * CeMap Qualified\n\n * Minimum 18 months as a mortgage advisor\n\n * Comfortable charging fees\n\n * Confident over the phone/video chat\n\n * Exceptional customer service attitude\n\n * Preferably whole of market experience\n\nWorking hours:\n\nAs a Mortgage & Protection Consultant, you’ll have the ability to work from home. The hours are very flexible with diary management, and it is up to you to the hours that you do.\n\nBenefits:\n\n * Earning potential of between £80,000 – £240,000 per annum.\n\n * Lots of quality Leads Provided\n\n * Market leading commission package\n\n * Support and development from a group with over 1,000+ years of combined experience\n\n * No sales targets, figure reporting or pressure – Our only expectation is for you to give exceptional customer service to every client at all times.\n\n * Full flexibility to ensure your career balances with your lifestyle.\n\n * Access to our market leading Mortgage, Commercial Finance, Equity Release and Protection proposition.\n\n * Administration support packages available to enhance your work/life balance or to enable you to be more productive.\n\n * Ability for you to grow and develop your own team within the YBM family.\n\n * Compliance and systems support, along with access to market leading tools to assist you in helping your clients.\n\n * A team environment sharing best practice and great ideas\n\n * Working with a Nationally recognised and acclaimed independent and whole of market first-charge mortgage brokerage rated 5 stars on Trustpilot.\n\nIf you want to explore a new opportunity that offers more in terms of Flexibility, Leads Provided and Greater Overall Earnings please apply to be considered for interview

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences, not just fixing problems but understanding why they happen? Do you take ownership, think critically, and go the extra mile to make things right for the customer? We're recruiting for a leading online retail brand that truly puts the customer at the heart of everything they do. In this role, you won't just resolve queries, you will play a key part in improving the overall customer journey by identifying issues, investigating root causes, and helping shape better outcomes. Start Date: Monday 25th May Key Responsibilities • Handle inbound and outbound customer queries across phone, email, live chat, and social media, • Guide customers confidently through their journey, providing clear, helpful advice, • Resolve issues efficiently while delivering a high-quality, empathetic customer experience, • Take ownership of problems and dig deeper to understand root causes to prevent repeat issues, • Work closely with suppliers and internal teams to ensure seamless service delivery, • Manage complaints with professionalism, empathy, and a solutions-focused mindset What We're Looking For • A genuine passion for putting customers first and doing the right thing, • Strong problem-solving skills, with the curiosi...

Handling customer enquiries via phone, email, and live chat.

Handling customer enquiries via phone, email, and live chat.

Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Fluent in English and Dutch (written and verbal).

A global travel service provider based in Edinburgh is seeking a Customer Service Advisor fluent in German and English. This full-time role involves delivering exceptional customer service across various channels including phone, chat, and email.

Senior Engineer - Bridges Permanent | Full-Time | 36 Hours per Week | An exciting opportunity has become available for an experienced Bridge Engineer to take a leading role within a well-established highways and infrastructure engineering function. This position is ideal for someone with a strong background in bridge engineering, structural asset management, and maintenance design, who is looking to step into a senior role with real responsibility for technical delivery, team leadership, and programme oversight. The Role: As Senior Engineer (Bridges), you will oversee the day-to-day management of a diverse portfolio of highway structures, including bridges and related assets. Working closely with senior management, you will lead the development, assessment, and delivery of structural improvement and maintenance schemes. Key responsibilities will include: ·Leading the design and delivery of new structural works and upgrade projects ·Managing general and principal inspection programmes for bridges and structures ·Developing maintenance solutions and long-term asset strategies ·Overseeing structural surveys, contract documentation, and works supervision ·Managing structural asset databases and ensuring accurate reporting ·Supporting procurement and contract management, including claims and variations ·Providing technical leadership on abnormal load routing and structural safety ·Ensuring compliance with health & safety legislation and CDM regulations ·Mentoring and supporting engineers within the structures team ·Contributing to budgets, programme planning, and service performance targets What We're Looking For: To succeed in this role, you will bring strong technical expertise combined with the ability to manage multiple priorities in a busy engineering environment. Essential requirements include: ·Significant experience in bridges and highway structures ·Strong project and programme management capability ·Knowledge of contract administration and delivery frameworks ·Excellent communication and stakeholder management skills ·A proactive approach to risk management and structural safety Desirable experience: ·Degree in Civil or Structural Engineering (or equivalent) ·Experience leading or supervising a technical team ·Familiarity with AutoCAD or structural/highway asset software ·IOSH Managing Safely (or similar qualification) Why Apply? This is a fantastic opportunity to take ownership of critical infrastructure programmes, lead meaningful structural works, and play a key part in shaping long-term asset investment and safety. You'll join a supportive engineering environment offering: ·Long-term career progression ·Salary between £50,000 - £57,000 (dependent on experience) ·High-impact structural and bridge programmes ·A varied workload across inspections, design, and delivery FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 40+ years' experience in this market. Please call Charlie at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email

Senior Engineer- Road Safety and Traffic Management Permanent | Full Time | 36 Hours per Week An established organisation in Scotland is seeking an experienced Engineer to lead on road safety and traffic management across a busy and diverse transport network. This is a senior, high-profile role offering the opportunity to take ownership of key safety programmes, traffic operations, and engineering improvements that directly benefit road users and local communities. The Role As a key member of the transport and infrastructure team, you will provide day-to-day leadership across road safety engineering and traffic management activities. Working closely with senior colleagues, you will oversee a specialist team delivering critical schemes, policies, and operational priorities. Key responsibilities will include: ·Leading road safety and traffic management services and improvement programmes ·Developing and implementing safety policies, procedures, and strategic initiatives ·Managing accident investigation and prevention programmes, including site assessments and scheme prioritisation ·Overseeing the maintenance and development of collision and accident data systems ·Supporting school route safety projects, including stakeholder engagement and engineering solutions ·Managing traffic regulation activity relating to parking, safety schemes, and network operation ·Providing technical oversight of traffic signage, signals, and wider network safety measures ·Ensuring effective contract delivery, including design, supervision, payments, variations, and dispute resolution ·Coordinating road safety audits, allocating tasks, and liaising with internal and external partners ·Overseeing accessibility-related parking schemes, including disabled parking provision Leadership & Team Management You will play an important role in team management and service delivery, including: ·Allocating workloads and ensuring sufficient resource across the function ·Mentoring and supporting the development of junior engineers ·Contributing to recruitment, appraisal, and team briefing activity ·Managing enquiries, complaints, and stakeholder expectations Professional Requirements Applicants should demonstrate: ·Registration with the Engineering Council at Incorporated Engineer level (or equivalent experience) ·Membership of a relevant professional institution ·Strong technical expertise in road safety engineering and traffic management ·Excellent written and verbal communication skills ·Proven ability to manage multiple priorities and deliver programmes under pressure ·Experience of project delivery and database management Desirable Experience The following would be advantageous but not essential: ·Formal qualification in Road Safety Engineering (RoSPA or similar) ·Road Safety Audit certification and/or membership of relevant safety bodies ·Working knowledge of contract management and procurement ·Previous experience leading or supervising an engineering team ·Familiarity with software such as AutoCAD or accident analysis platforms Salary & Benefits ·Salary range: £52,000 - £57,000 per annum (dependent on experience) ·Permanent opportunity with strong long-term progression prospects ·Generous annual leave and public holiday entitlement ·Pension provision and employee wellbeing support ·Ongoing professional development through annual review and training FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 40+ years' experience in this market. Please call Charlie at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email

Lead / Founding Engineer (Stealth Consumer Startup).We’re currently partnered with a stealth, early-stage consumer startup building a new interactive web platform.They’re looking for a Lead / Founding Engineer to join at an early stage and take ownership of building the product from the ground u

Job Description: iOS Engineer at everyLIFE.Head Office located in Farnborough, Hampshire.Christmas, early finish Friday, private medical insurance, life insurance, Cycle-scheme, free non-fiction book scheme.Following the successful launch of PASSgenius™, our cutting‑edge suite of AI, data, and a

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry.From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life.In a period of growth and looking to bolster our software eng

Contract: Self-employed • Ad-hoc.Doctorcall is one of the UK’s longest-established private GP services, with over 35 years of experience delivering high-quality medical care.Based in London, we pioneered the UK's first visiting doctor service and now provide thousands of private GP visits each y

Search, Ranking, Retrieval and LLM Modelling.We are working with a fast growing early stage company that is building a new intelligence layer for the next era of product discovery.With AI assistants becoming the first place consumers turn to for information and recommendations, brands need to unders

Senior Software Engineer (Backend - Rust).A high-scale technology platform is looking for experienced Rust engineers to join a backend team building core services.The team develops distributed systems and event-driven infrastructure that power high-traffic applications used by millions of users.This

Clear understanding of the need to maintain confidentiality in all areas of work including phone conversations, written materials and computerised materials and processes.

Location: Inverness preferred; hybrid working also available from Aberdeen, Perth, or Glasgow offices.Working Pattern: Hybrid – 50% office based, 50% home based.Security Clearance: BPSS required.Contract Length: up to 31/03/2027.Rate: £575 – £675 per day via PAYE Umbrella (dependent on experie

Competitive, based on experience.We revolutionize sound creation by making Hollywood-quality sound accessible to everyone.Our groundbreaking software, featured in blockbuster productions like.Our mission is to change the way people design and perform sound.As a fast-growing, remote-first company, we

Join a Leading Helicopter Maintenance Team – B1.I’m currently working with a highly regarded helicopter maintenance organisation who are looking for.Flexible shift patterns available.Annual salary reviews every January.Additional allowances for B2 licence, dual B ratings, CAT 66 Part C.Private m

Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

A typical day will see you carry out telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their ability to perform work-related activity.

Senior Java Engineers (12x) — Contract - (Financial Services / Investment Management).Day Rate: £600 - £700 Per Day (Monthly Pay).Our client is a leading UK investment management platform currently undertaking a major back-office transformation programme.The programme centres on the integration

Do you know people in the takeaway and restaurant trade? Or do you know how to find them?.Either way, we want to hear from you.Independent takeaways form the backbone of communities across the UK.They feed people, provide jobs, and give our towns and cities their character.And for too long, they hav

We have an exciting opportunity for a HIAB Operator / Lorry Mounted Crane Driver to join one of Scotland’s leading Remote Access location specialists, working throughout the UK to support and deliver critical contract and logistics solutions.HGV Class 1 / Class 2 HIAB Driver.Full-time, permanent H

Global brand hiring: Senior AWS / Full Stack Engineer - 12 month contract - Remote/UK based🚀.I’m looking to connect with experienced engineers who thrive in cloud-native environments and enjoy building scalable, data-driven applications.AWS services including Aurora, Postgres, Redshift, S3, Dyn

EV Charging Installation Engineer - Nationwide - £41k-£45k + Van and Fuel card + Overtime Pay.EV Charging Installation Engineer / Electrician.Nationwide, Remote with Travel and occasional overnight stays.Company van, tools, workwear & fuel card.Strong long-term career opportunity in a fast-growing

Machine Learning Engineer (NLP).Location: remote only within the UK.As a Machine Learning Engineer (NLP), you will work with our small but growing team and play an active role in building our Machine Learning/NLP capability.You will be responsible for developing and refining the NLP algorithms and i

Designer Group is a leading international mechanical & electrical provider specialising in turnkey packages for the design, supply, and installation of M&E services.Headquartered in Dublin, we work with some of the world's largest multinational companies and our common purpose is delivering ambitiou

Job Title: Field Service Engineer (Commercial Catering).Locations: Midlands / London / Southampton.We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry.We work alongside clients from the initial designs throu

We are currently looking for a Senior Director of Regulatory Strategy and Labelling Lead to join a leading global pharmaceutical company supporting global healthcare innovations.This exciting opportunity offers the chance to shape and drive our client’s regulatory strategies across a diverse portf

Spacelabs Healthcare is advancing patient monitoring technology to improve clinical outcomes.We’re seeking a Senior Software Development Engineer in Test to join our R&D team, focused on developing automated tests for our next-generation patient monitoring platform.In this hands-on role, you’ll

Project Engineer – Onshore Wind.Contract until end of 2026 | Potential Extension.Hybrid working with a base office in Edinburgh, Durham, Cardiff, London or Dublin.Are you an experienced Project Engineer with a passion for renewable energy and large-scale infrastructure delivery? This is an opportu

WeDo is partnering with a global technology business undergoing a major platform transformation following the merger of two established product lines.The organisation is building a unified, next-generation platform designed to support multiple verticals and scale globally.This is a rare opportunity

This Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business.You will take real ownership of curated data models, shape how data is structured and served across the organisati

Company laptop and mobile phone.

Kiloh Associates, a LaBella Company, specializes in civil, structural, geotechnical, and environmental engineering for the property and energy markets across the UK.With extensive experience in pre-planning advice, transportation, hydrology, and site investigations, we offer comprehensive engineerin

We are working with a leading broadcast and media technology company who are currently recruiting for a Senior Project and Support Engineer to join their team.This role offers a blend of project delivery and technical support, ideal for an engineer who enjoys working on complex systems, engaging dir

CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE*.Building and configuring applications in a Microsoft Dynamics / Power Platform stack.Documenting and refactoring complex programs/scripts.Ensuring team adherence to project quality standards.Applying agreed standards and tools to achieve well-engineered