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Phone support jobs in United Kingdom - Page 2

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  • Part-Time Remote Booking Agent – Holiday Rentals
    Part-Time Remote Booking Agent – Holiday Rentals
    1 month ago
    Part-time
    London

    Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

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  • Junior Projects Assistant
    Junior Projects Assistant
    2 months ago
    £18000–£25000 yearly
    Full-time
    London

    Job description We are looking for a highly motivated and organised individual to join our team as Junior Projects Assistant. Candidates must have excellent numeracy skills, strong communication abilities, and a positive, proactive attitude. Our Company Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a friendly and dynamic team based at our head office & showroom in Greenwich, London SE8. We specialise in supplying contemporary furniture and bespoke design service globally to the leisure market and work with some of worlds the biggest and most exciting brands, particularly restaurants, hotels, airports, cruise liners & nightclubs. Some of our recent work includes: The Mondrian, F1 Experience, Ascot Racecourse, Hilton Hotels, Wimbledon, KOKO, The Shard, The Royal Albert Hall, Virgin Trains & Hotels, Marriot Hotels, VIP airport lounges, Curzon Cinemas, AMEX VIP Lounge at the O2, Krispy Kreme & Gails Bakeries UK roll out. Inside Out has ambitious international growth plans, with our newly opened New York office and a European office in Berlin supporting our European business. We are also proud winners of the King’s Award for Enterprise in International Trade 2025, recognising our global reach and contribution to UK exports. Job Specification We are looking for a highly organised and ambitious individual to work as Junior Projects Assistant. Candidates must have a good attitude, excellent numeracy skills, polite phone manner, IT skills and strong attention to detail. This is a fantastic opportunity to work in a fast-paced environment directly with our Key Account Manager and be part of the growing team at Inside Out Contracts, one of the best commercial furniture specialists in the UK. Interest in interiors and/or design is helpful. Job General Duties: • Respond promptly to new enquiries, • Calculating costs accurately, • Generating quotes on our CRM, • Liaising with clients and suppliers, • Administrative duties – including ordering samples, • Ensuring that paperwork is prepared for the sales team, • Keeping the CRM updated – including client details and live projects, • New business research Skills/Experience required • Excellent organisational skills and attention to detail, • Excellent Numeracy skills, • Good communication skills – spoken & written, • IT skills with good knowledge of MS Office Suite – Word, Excel & Outlook, • Experience with CRM useful, • Ability to multitask and ability to prioritise tasks and work under pressure, • Positive, can-do attitude, • Initiative and the ability to ‘make things happen’., • Punctual, reliable and adaptable. Start Date September March/April 2026 WHAT WE OFFER • Salary of £18k to £25k depending on experience, • Great prospects in a fast-growing company, • Working hours 9AM-5:30PM Monday - Friday with 1 hour lunch break., • Friendly team with an office dog, • Team nights out when company hits target Please note: This is a full-time, office-based position located above our modern furniture showroom in the heart of Greenwich, London (SE8). Remote or hybrid working is not available for this role. Due to the high number of applications we receive, if you have not heard from us by February 27th you have been unsuccessful on this occasion.

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  • Business Development Executive
    Business Development Executive
    2 months ago
    £26000–£36000 yearly
    Full-time
    London

    Business Development Executive (Field Sales) Location: London, UK Hours: Full-time | Monday – Friday Compensation: £26,000 basic + uncapped bonuses (OTE £35k–£40k) Perks: Oyster Card Provided About Fast Charger Fast Charger is a fast-growing London startup tackling low-battery stress in a smart and sustainable way. Our shared phone-charging stations reduce the need for disposable power banks and unnecessary electronic waste—helping people stay connected while supporting a greener city. In just 7 months, we’ve installed 700 charging stations across London and grown to 80,000 active users. With strong momentum and ambitious expansion plans, we’re building something big—and now is the perfect time to join. The Role This is a field-based sales role where you’ll meet venue owners daily, introduce Fast Charger, and close deals on the spot. You will: • Visit cafés, restaurants, gyms, and retail venues across London, • Build strong relationships with owners and managers, • Present Fast Charger as a convenient and sustainable solution, • Meet and exceed weekly and monthly sales targets, • Accurately record visits, leads, and conversions, • Work closely with a driven, supportive sales team Who We’re Looking For • Confident communicators who enjoy meeting new people, • Target-driven, motivated, and results-focused, • Graduates, career switchers, and experienced sales professionals welcome, • Previous sales or customer-facing experience is a plus, but not essential (full training provided), • Driving licence preferred but not mandatory What You’ll Get (Benefits) • £26,000 base salary plus monthly performance bonuses, • OTE of £35k–£40k, • Paid fortnightly, • Oyster card provided (or fuel, parking, and congestion covered if driving), • Clear progression opportunities in a high-growth startup, • Energetic, social, and supportive work culture Why Join Fast Charger Every deal you close helps venues, customers, and the environment—while fast-tracking your career in a company that’s scaling rapidly.

    No experience
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  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

    Immediate start!
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