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Job Overview We are seeking a dedicated and organised Lettings Co-ordinator to join our dynamic team at our Ormskirk Estate Agency Office. The successful candidate will be responsible for managing the lettings process, liaising with prospective tenants and landlords, and ensuring smooth communication throughout the rental cycle. This role offers an excellent opportunity for individuals with strong administrative skills and a passion for property management to contribute to a reputable organisation. The position is paid and suitable for applicants seeking a rewarding career in lettings. Responsibilities • Manage the end-to-end lettings process, including advertising available properties and organising viewings, • Liaise effectively with prospective tenants and landlords to answer queries and provide information, • Coordinate property inspections, tenancy agreements, and move-in/move-out procedures, • Maintain accurate records of all lettings activities and update relevant databases (Vebra Alto) regularly, • Assist in resolving tenant issues promptly and professionally, • Support the team with administrative tasks such as preparing documentation, scheduling appointments, and managing correspondence, • Ensure compliance with relevant legislation and company policies throughout all stages of the lettings process Experience • Previous administrative experience within the residential lettings sector is essential, • Experience of Vebra Alto is highly desirable, as is an understanding of the Renters Rights act., • Excellent communication skills, both written and verbal, to liaise confidently with clients and team members, • Strong organisational skills with the ability to prioritise tasks efficiently in a fast-paced environment, • Proven ability to work independently whilst maintaining attention to detail This role offers a stimulating environment where organisational prowess and excellent communication are valued. The successful candidate will play a vital part in delivering outstanding service to clients while developing their career within property management.