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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

Description Who are Yapily Yapily is on a mission to enable innovative companies to create better and fairer financial services for everyone, through the power of open banking. Yapily is an open banking infrastructure platform solving a fundamental problem in financial services today: access. Historically, card networks have monopolised the global movement of money, and banks have monopolised the ownership of, and access to, financial data. Yapily was founded to challenge these structures and create a global open economy that works for everyone. We exist behind the scenes, securely connecting companies - from growth to enterprise - to thousands of banks worldwide, enabling them to access data and initiate payments through the power of open banking. What we’re looking for We are seeking an experienced and passionate Technical Software Engineering Lead to drive the design, development, and delivery of our core microservices. This role requires a blend of hands-on technical excellence, strong architectural oversight, and effective people leadership to ensure the team delivers high-quality, scalable solutions aligned with product strategy. You will be responsible for driving an AI-native engineering culture, including the adoption of agentic coding workflows to improve developer velocity. Learn more: _ Requirements Key Tasks … • Own the Stack: Drive architectural decisions and set technical standards while maintaining deep, hands-on expertise in our stack: Java, Spring Boot, and Kubernetes (k8s)., • Design APIs: Champion an API-first mindset by designing, documenting, and ensuring the quality of robust, efficient HTTP/REST APIs for microservice communication (including using tools like OpenAPI/Swagger)., • Ensure System Health: Oversee and implement strategies for system scalability, resilience, and high availability, including ownership of monitoring, alerting, and performance optimization., • Drive Delivery: Monitor team progress and ensure consistent deliverability and performance throughout agile sprints, proactively identifying and resolving technical impediments., • Plan Strategically: Collaborate closely with the Product Manager on capacity planning, roadmap definition, and balancing new feature delivery against essential technical debt management., • Guide Solutions: Guide the team in selecting appropriate technical solutions, evaluating new technologies, and resolving the most complex engineering challenges., • Handle Ambiguity: Thrive in a fast-paced environment by proactively identifying and resolving ambiguities in technical requirements and product strategy., • Lead High-Performing Teams: Foster a culture of excellence by managing team performance, defining and tracking key KPIs (e.g., cycle time, velocity, error rates), and driving continuous improvement to ensure high-impact delivery. This list is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start-up, priorities change and we all need to be adaptable. Not only will you be comfortable when asked to input and lead in other areas, but you’ll be comfortable being a self-starter and instigating changes yourself. For your new role • You are a proactive leader in monitoring and ensuring the team's consistent deliverability and performance, identifying and removing impediments quickly., • You are a strategic partner, comfortable collaborating closely with the Product Manager on capacity planning and balancing technical needs with product timelines., • You are passionate about coaching and mentoring individual contributors (ICs) within the team, fostering a culture of continuous learning and professional growth., • You are an effective delegator who can appropriately guide or delegate technical solutions and tasks across the team, ensuring accountability and skill development., • You are an exceptional communicator, adept at articulating complex technical concepts clearly to engineers, product stakeholders, and non-technical audiences alike., • You are a cross-functional focus point, thriving as the technical leader facilitating effective communication between your team and other engineering groups. Benefits OUR BENEFITS • 25 days holiday a year (plus bank holidays) in the UK, • We also offer an additional holiday day after 1 year's service, up to the value of 5 days, • We’re serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, working from our amazing office space or work abroad for up to 30 days per year ‘Nomad Working’, • Comprehensive Private Medical Insurance, • Company Pension Scheme, • Enhanced Paternity and Maternity leave, • £200 annual Learning and Personal Development budget, • Cycle To Work Scheme, • Employee Referral Scheme which offers £1,000 per employee referral, • Monthly social budget, • Daily snacks provided in the office, • Dog friendly office OUR VALUES We obsess about quality • Our customers have entrusted us with a critical function in a regulated industry…and we take that responsibility seriously. We always assume ownership and hold ourselves accountable. We are curious • Our innovation is powered by our collective growth mindset. We’re lifelong learners who challenge assumptions, experiment, and iterate. We act with integrity • We’re guided by our mission and earn and maintain trust by doing what’s right, even when it’s not easy. We are do-ers • We reject indifference and agility is our strength., • We’re motivated by challenges, and biassed towards action. We problem-solve together • We’re diverse people in diverse places, and know the best solutions are born out of collaboration. We win, lose, and learn…together.

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: _. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service. Please note: this position requires availability on weekends as per business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom). Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in Runpod’s products or services. Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements. Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams. Use diagnostic tools and techniques to find the root cause of issues and implement fixes, updates, or changes as needed. Analyze software code and logs to spot bugs or performance issues, developing solutions or workarounds where necessary. Conduct thorough analysis of system performance, errors, and configurations to ensure our systems remain stable and reliable. Proficiency with Datadog, Grafana, SQL databases, and ease with CRM tools are considered strong assets for this role. Assist customers with software configuration tasks, such as installation, setup, and customization, to help them get the most out of our products. At least 5 years professional experience in technical customer support. Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems. Strong problem-solving skills and the ability to analyze and resolve technical issues. Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS. Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python. Excellent communication skills, both verbal and written. Advanced knowledge of operating systems, including: Proficiency with SSH and the use of terminal commands Experience with Linux (server versions specifically) Strong asset: proficiency in Docker and deployment on the docker Strong technical skills, including proficiency in Django, Flask, PyTorch, JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development. Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms. Experience in AI fine-tuning or AI inference What You’ll Receive: The competitive base pay for this position ranges from 70,000 to 82,500 euro. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 USD Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate; however, we are currently unable to sponsor employment visas

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10, 000 software sellers in 245 territories globally. Self-serve today represents a meaningful part of Paddle's revenue. This role owns the commercial mandate to grow that significantly. Not just to run self-serve, but to build the strategy for where and how it scales, and execute against it. We're hiring a Director of Self-Serve to take full commercial ownership of Paddle's self-serve motion, running and scaling it as a business line. Self-serve is a material and fast-moving part of our revenue, and it needs an owner who thinks in unit economics, not just funnel metrics. You'll set the strategic direction, and work across Finance, Product, Engineering, Demand Generation, Partnerships, and RevOps to align everyone behind it. Getting this right is a genuinely cross-functional endeavour, and your ability to bring people with you will be just as important as your commercial acumen. You'll operate with a small, focused team including engineering capacity. This is a role for someone who wants to build and run the engine hands on, not manage through layers. Own the line. Carry the commercial number for self-serve end to end, from acquisition through adoption, to revenue and net retention. Own the unit economics, and how they improve. Set the strategy. Form a clear commercial view of where self-serve creates value, ensure Finance and Product alignment, and translate it into a plan the business can execute against. Own activation and time-to-value. Evolve who and how we onboard through self-serve, how we nurture them through lifecycle stages, and the in-product experience that gets them to value fast. Increasing volume while decreasing time-to-value, not trading one for the other. You fundamentally approach the self-serve experience as a product, running structured discovery and experimentation, not defaulting to only marketing levers. Shape the demand. Define the customer profile that makes the economics work and work collaboratively with Demand Generation on the targeting you need, co-owning a single funnel against a shared ICP. Orchestrate cross-functionally. Codify the work into clear streams with clear owners, influence the Product, Engineering, and Risk roadmaps, and run a regular business cadence that keeps people aligned on priorities and impact. Deepen partner integrations. Work hand-in-glove with Partnerships to turn distribution relationships into deep well-integrated channels, owning the commercial outcome of partner-sourced volume. Build and run the engine. Design and run the experimentation, tooling, and tracking to improve funnel codification, time-to-value, activation, and conversion using AI where it raises velocity and quality, applied to the right customer. As the motion scales, you'll shape the team around it. Make the economics stack up. Working closely with finance you own self-serve pricing and packaging as a lever, to ensure profitable scale. Go get the answer yourself. When something doesn't add up, you pull the data, run the analysis, and don't wait to be handed a conclusion. Self-reliance is core to how you operate, not a fallback when support isn't available. You interrogate, not just observe. Live the ‘five whys’ principle, with the ability to take a plausible looking number, trend, signal and stress-test it until you've found the actual driver, not the first explanation that fits. You default to hypothesis and experiment before you default to opinion or output, treating the funnel as something to be iteratively shaped, not just optimised within. Given a mission, you don't let go of it. You have a real hunger to find and unlock value you believe is there, working through blockers, organisational, technical, or data. Deeply experienced in a PLG or self-serve motion in a high-growth tech business, where you've built and owned the funnel rather than a sales-assisted or enterprise motion, and have been accountable for the number, not adjacent to it. A commercial operator who has owned a revenue line, channel, or segment. Someone who operates in founder mode with the instinct to understand the economics, not just the funnel beneath them. You think like a product manager: prioritizing ruthlessly, scope experiments tightly, and see the boundary between growth and product as something to work across. Fluent at moving from data to a commercial conclusion, with the discipline to separate signal from noise and turn analysis into a clear decision rather than a list of observations. A sharp critical thinker who interrogates the brief rather than taking it at face value, challenges assumptions (including ours), and is as willing to conclude "this isn't where we should be investing" as to confirm the plan. A genuine cross-functional leader who has brought structure to messy, multi-team programmes, influenced roadmaps you don't control, and run the cadence that holds a programme together. A credible presence in front of senior stakeholders up to executive level; you communicate with clarity and authority and can take a room with competing priorities to a clear decision. Equally comfortable operating at altitude and dropping into the detail, and always coming back up with a point of view, not just findings. Able to use AI pragmatically; dynamic onboarding, predictive scoring, real-time segmentation, as a means to commercial outcomes, not an end in itself. At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training. We're a 'digital-first' company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. We recognise that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration. Our Paddle hubs: In Europe: UK (London headquarters), Lisbon, Amsterdam and Dublin In North America: Toronto (Canada) Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work. To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We're recruiting for a part time Client Manager / Senior Accountant with strong general practice experience to join our client, a friendly and successful accountancy firm based in the Finchley area. \n This is a varied and interesting role. You will mange your own client portfolio, carrying out higher level accounts and tax work, reviewing the work of more junior members of the team, ensuring deadlines are met and being the first point of contact for clients. \n If you are looking for a part time client manager role, this offers flexibility, autonomy and the opportunity to work with some high profile clients. \n About you: \n\n • ACCA/ACA/AAT qualified\n, • Solid background in a UK accountancy practice environment with strong accounts and tax knowledge\n, • Experience of reviewing work, supporting/developing juniors and managing workflow\n, • Hands on approach with strong customer focus and enthusiasm for working with SME and owner managed businesses\n, • Live within commuting distance of Finchley\n\n The firm has a stable and happy team,and are now recruiting to cope with a growth in the volume of business.They are offering an attractive salary and benefits package. The role is for 20-25 hours per week, but this is negotiable. If this sounds like you please apply or get in touch for more details. \n Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: _. We are seeking a highly organized and proactive HR Advisor to support our growing UK and European population. This role sits at the heart of our People & Culture team, managing the end-to-end employee lifecycle and providing critical daily guidance to managers on policy, compliance, and employee relations. If you have a solid foundation in UK employment law, hands-on experience with HRIS management (ideally Dayforce), and a passion for delivering a world-class employee experience, this is an incredible opportunity to make a visible impact on our regional operations. • Act as a trusted first point of contact for managers and employees across the UK and Europe, providing timely, accurate guidance on HR policies, processes, and employment matters., • Support managers in handling employee relations cases, including attendance, performance, disciplinaries, and grievances, and escalating complex cases to the HRBP where appropriate., • Own the employee lifecycle end to end including; supporting with onboarding, probation, contractual changes, leave administration, and offboarding., • Support the creation and deployment of People & Culture initiatives and projects across our EU population, with oversight from the HRBP., • Maintain accurate, up-to-date employee records in our HRIS, Dayforce., • Partner with our TA function to support a high-class candidate experience, such as giving advice or interpreting pay, benefits, and culture information., • Apply working knowledge of UK employment law basics to day-to-day queries, flagging areas of risk or complexity to the HRBP for guidance., • Support the rollout and communication of people policies, contributing to awareness and compliance across UK and European teams in collaboration with the HRBP., • Ensure all HR documentation, letters, and employee communications are completed accurately, professionally, and within agreed timelines., • 1-2 years of experience in an HR Advisor or HR Coordinator role, ideally within a fast-paced, scaling, or multi-site business., • Working knowledge of UK employment law and HR best practice, with the confidence to apply it in day-to-day situations., • Exposure to, or genuine interest in, multi-country HR environments; experience with European employment practices is a plus., • Strong interpersonal and written communication skills and able to build trust quickly with managers and employees at all levels., • High attention to detail, particularly when handling employee data, contracts, and sensitive documentation., • Organised and calm under pressure, with the ability to manage multiple priorities and deadlines simultaneously. £30,000 - £35,000 a yearIn an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings. Equal Opportunity Employer At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-Remote Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary: £55,000 - £65,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Salesforce Developer Department: IT Click here to read the and view our This role operates primarily on a remote working arrangement that could require monthly attendance at one of our UK sties for team meetings. Our remote working model arrangements are a non-contractual benefit which could change at any point during your employment, so for this reason an Arden work location is added to our employment contracts. Unfortunately we cannot sponsor skilled worker visas for this role. About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education, by leading the thoughtful integration of AI into teaching and learning and equipping our students to thrive in an AI-enabled world. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department: The Salesforce Developer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team. About the Opportunity: As an experienced Salesforce Developer within Arden University’s Technology team, you’ll play a key role in designing, developing and maintaining solutions across our Salesforce platform, helping us deliver technology that creates value for our students, colleagues and wider University. You’ll work across Salesforce Service Cloud and Sales Cloud, designing and building solutions using Apex, Lightning Web Components and declarative automation. You’ll also develop and support integrations, contribute to technical solution design and take ownership of assigned development work, ensuring solutions are delivered to a high standard and in line with agreed development practices. Alongside development, you’ll contribute to BAU support, technical investigations, releases and continuous improvement, helping to maintain and enhance the Salesforce platform as our needs evolve. You’ll work closely with Functional Consultants, Business Analysts, Administrators and the Lead Salesforce Developer to understand requirements and deliver effective technical solutions. This is a hands-on development role where you’ll have the opportunity to work independently on complex development tasks, while also sharing your knowledge and supporting the development of less experienced members of the team. It’s an exciting opportunity to make a direct contribution to the continued development of Salesforce at Arden University and the services it provides to our students and colleagues. About You: If you're passionate about Salesforce development, thrive on solving complex technical challenges, and want to lead the delivery of enterprise-scale solutions in a collaborative and purpose-driven environment, we'd love to hear from you Essential requirements: Salesforce Platform Developer I and Platform Developer II certifications. Salesforce Platform Administrator or Platform App Builder certification. 5+ years’ professional experience in Salesforce development, including designing, developing and maintaining Salesforce solutions. Strong experience developing with Apex, including classes, triggers, asynchronous processing and unit testing. Strong experience developing Lightning Web Components (LWC). Strong knowledge of SOQL and SOSL, including query optimisation. Strong experience with Salesforce Flow and declarative automation, with sound judgement about when to use configuration versus custom code. Strong understanding of the Salesforce data model, object relationships, security and sharing model. Experience developing and supporting integrations between Salesforce and third-party systems, including REST/SOAP APIs and common integration patterns. Experience using Git and version control, including branching and pull request workflows, and working with Salesforce DX. Experience with CI/CD and Salesforce deployment pipelines, using tools such as Bitbucket, Copado, Gearset or similar. Experience managing Salesforce releases and deployments between environments. Experience conducting and responding to code reviews, working to agreed development standards and quality practices. Experience working within an Agile delivery environment, including sprint planning, backlog refinement and effort estimation. Experience resolving BAU incidents and complex technical issues, including systematic troubleshooting, debugging and technical investigation. Strong understanding of Salesforce architecture across data, security, automation and integration layers, including bulkification, governor limits and common design patterns. Understanding of release management, version control and deployment processes. Understanding of data governance, GDPR and information security best practice. Ability to translate business requirements into scalable technical solutions and communicate effectively with both technical and non-technical stakeholders. Desirable requirements: Experience working within the Higher Education sector. Experience working with large datasets and data migration. Knowledge and practical experience of JavaScript, HTML and CSS. Experience working with middleware or third-party integration platforms. Experience mentoring, coaching or supporting junior developers. Knowledge and experience of Salesforce Service Cloud and Sales Cloud. Salesforce Sales Cloud Consultant or Service Cloud Consultant certification. Salesforce Agentforce Specialist certification. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% BUPA Cash Plan Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other _ Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: 13th October We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to _ here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. • Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers • Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year • Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family, • Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home, • SimplyHealth healthcare cash plan, • Bupa Health Insurance and Dental Insurance plan, • Specsavers eyecare scheme, • Weekly virtual yoga sessions, • Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance, • Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident, • Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start, • Access to Spaces co-working locations across the globe, • We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year, • We cover the costs of personal development resources and have regular time set aside for learning and growth, • Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule, • 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles), • Competitive salary which is reviewed twice a year, • Generous equity package, • Discretionary 10% quarterly bonus scheme, distributed quarterly, • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters, • £500 recruitment referral bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role Environment Bank is on an exciting journey, optimising our structure, processes and governance to support rapid growth. As a Project Manager covering the North or South of England, you will play a pivotal role in governing, shaping, and overseeing the successful delivery of habitat creation and enhancement projects. This role goes beyond day-to-day delivery management: you will act as a guardian of process, quality, and project discipline, ensuring that all projects at any stage in their lifecycle adhere to Environment Bank’s governance framework, project controls, and lifecycle standards. You will work closely with ecologists, habitat delivery specialists, land managers, and wider stakeholders to embed a robust, repeatable way of working across the project portfolio. You will own the end-to-end project lifecycle, from early design and legal processes through capital works and into long-term asset management. You will also support the setup and ongoing management of complex sites, ensuring visibility, traceability, and strong control across all activities. Capital works may include the creation and enhancement of woodland and scrub, species-rich grassland, wetland habitats, and associated infrastructure. This role will sit under our PMO team. Responsibilities Governance, Process & Project Controls • Act as the primary governance and process enforcer across all projects in your region, ensuring adherence to Environment Bank’s project management framework, standards, and gateway requirements., • Own and manage the full end-to-end project lifecycle, including gateway approvals, assurance activities, and documentation., • Establish and maintain strong project controls, including risk, schedule, cost, change, and quality management., • Lead the creation, maintenance, and optimisation of project processes to improve visibility, traceability, and organisational control., • Provide oversight across multiple concurrent projects, ensuring they are well-governed, compliant, and progressing in line with agreed methodologies. Planning, Delivery & Oversight • Provide top level oversight of all projects in your region becoming the single point of contact and information for the national programme manager and Ops Director., • Develop and own the integrated, end-to-end project plan, coordinating inputs from ecologists, habitat creation specialists, consents managers, and contractors., • Monitor and support the setup and ongoing management of complex habitat bank sites, ensuring robust planning, sequencing, and operational readiness., • Chair project meetings, drive decision-making, and maintain high-quality communication across multidisciplinary teams., • Manage the project risk register, programme, and assurance schedule, ensuring proactive mitigation and escalation where required., • Ensure safe delivery of all works, promoting a positive safety culture and ensuring compliance with relevant legislation and internal standards. Commercial & Financial Management • Set, manage, and monitor project budgets across the full lifecycle, ensuring accurate forecasting, cost control, and financial governance., • Oversee contractor performance, KPIs, and delivery quality, ensuring works meet specification, timescales, and budget. Reporting & Continuous Improvement • Provide clear, timely reporting on project progress, risks, issues, and performance to internal stakeholders., • Maintain accurate and up-to-date project information across relevant systems and tools., • Lead lessons-learned activities, ensuring insights are captured, shared, and embed with the prog manager into future ways of working., • Contribute to continuous improvement initiatives, helping to refine processes, strengthen governance, and enhance project delivery capability across the organisation. Essential • Proven ability to lead and govern multidisciplinary project teams, ensuring strong project control and adherence to process., • Experience managing project controls functions, including planning, estimating, financial control, and commercial management., • Excellent communication and presentation skills, with the ability to influence, challenge, and drive action across diverse stakeholders., • Strong project management capability, with a deep understanding of both the technical and behavioural aspects of programme delivery., • Experience delivering projects with consent/permit restrictions and/or seasonal constraints., • Demonstrable experience in risk management and structured project governance., • Full UK clean driving licence and willingness to travel for regional site visits and events. Desirable • APM accredited or equivalent., • Educated to degree level in a relevant subject, or equivalent professional experience., • Experience in habitat creation, restoration, or nature recovery projects, ideally in a project management capacity. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁Performance-based annual bonus up to 10% of salary 💸Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Hybrid flexible working option 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs 🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: • OpenTelemetry SDK onboarding and configuration, • Automatic instrumentation experiences, including OBI/Beyla and SDK injection, • Client-side OpenTelemetry Collector deployment and onboarding, • Collector configuration, authentication, and initial connectivity, • Guidance and machine-readable context that help people and agents choose the right instrumentation approach, • Workflows that allow coding-agents to implement, configure and verify instrumentation safely, • Troubleshooting missing, incomplete, malformed, or unhealthy telemetry, • Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud, • The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: • Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions, • Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require, • Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry, • Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey, • Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion, • Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation, • Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation., • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience, • Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: • 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain, • Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority, • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions, • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure, • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments, • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences, • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes, • Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem, • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation, • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner, • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

View our much better version of this job spec on our careers page: https://juro.notion.site/... * Location: We can currently only accept applications from candidates that are located and have long-term working rights in the UK. Flexibility: We operate a _ that lets you work fully remotely from Day One even if you’re near our London office hub. Salary: We benchmarked £90,000 + equity at IC4 level in our _ for someone based in the UK. If you like the look of the role but the salary doesn’t match what you’re looking for, let us know in the application. Interviews: 3 stages totalling around 3 hours over 2-3 weeks. See FAQ for detail. Start date: As soon as you can start. Reporting to: Keith Reid, Head of Product More info: The FAQ below, , our or ask talent@juro.com anything. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that _ with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. Signing a contract is the easy part. Everything before it (multiple parties, several legal documents, opposing interests, a redlining process most companies still run through email attachments) is where contracting actually gets hard. That's the part of Juro you'll own. It's the most ambitious area of the product and the one with the most room to change how contracting feels for the people doing it day to day. We're not handing you a blank page. There's a roadmap in place and a team ready to build it. We want you shipping against it while you're forming your own view of the problem, then tell us which parts of it were wrong. Every PM at Juro is hired to make product bets that pay out. Great means that: the bets you own deliver real outcomes for customers quickly, and those outcomes show up in revenue. What you're here to do: Ship against the contract workflow roadmap in your first few weeks. Get close to the problem rapidly. Talk to customers and prospects yourself. Form your own view of the jobs to be done rather than inheriting ours. Take on AI review. It's a deep agentic system (evals, flows, failure modes) and "good redline" isn't a pass/fail, which is what makes it hard. It also spans your team and our Agentic team, so some of what you own won't sit neatly in one place. Work shoulder to shoulder with engineering, design and GTM to turn all of that into something people actually enjoy using. Measure whether any of it worked and be honest when it didn't. Iterate or pivot when necessary. Six months in, success looks like customers telling us unprompted that contracting in Juro got a lot more delightful and reaching for it in places they used to reach for Word. We care about building a diverse team where everyone feels they belong. That’s why our and approach are designed with inclusivity in mind. Read more in our _. Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. To succeed here: Every Juror finds their balance across our four core _ — we hire, develop and celebrate people who live them every day. Curious how you’d fit? Try our _ to see how you map against our principles. On top of that, you have been part of a journey where: You've landed in a domain you knew nothing about and were making judgment calls within weeks. Ideally more than once. You've owned something complex and multi-quarter from discovery through launch and iteration + were accountable when it slipped. You've worked shoulder to shoulder with GTM and engineering through launches + have been the trusted go-to person for them in past companies. You understand why evals matter and how agentic loops work.* You run your own discovery. Customer calls, prospect calls, synthesising messy qualitative input into a clear view of what to build. You've brought ideas unprompted and built them without waiting for permission. Something small shipped in days beats a perfect spec written in weeks. BONUS #1: You've owned the quality of an agentic system in production. BONUS #2: Legal tech or contracting experience. *What we care about is that you will dig into how a system actually behaves when you need to: work out why a flow is producing rubbish, go back and forth with engineers until it isn't. You don't need to have done this full time. This job likely isn’t for you if: You need someone to teach you the domain before you can be useful. You think of AI as something the engineers deal with. You want a settled team and a clean remit. Our product org will change, and some of your scope will cut across other teams. You'd want to spend your first quarter rewriting the roadmap before shipping any of it. You'd rather run the process than talk to customers. You've been managing PMs and want to carry on doing that. This is hands-on. Juro exists to help the world agree faster by making it incredibly easy for anyone to agree and manage legal contracts. Frustrated by the absurdly slow process of taking a contract from inception through to agreement, Juro co-founders Richard and Pavel thought there must be a better way. They set out in 2016 to build a flexible, collaborative platform that anyone could use to process a legal contract end-to-end in their browser. Fast forward 8 years and we have helped our customers process 2 million contracts in over 85 countries. Some of the world’s fastest-growing businesses, like Deliveroo, Remote, and Trustpilot have relied on Juro to help them streamline routine contracts at scale across multiple years of their growth. But our story is just beginning.‍ Read more about _. Check if they're answered on: Our extended job description for this role: https://juro.notion.site/... Our company handbook: _ Our careers page: _ There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.

The client is planning a group-wide rollout of Rightsline to manage rights workflows across the media it acquires, produces and publishes: video, images, audio and fonts, each with its own contract and asset management tools. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. You will set the product direction for each phase of deployment, own configuration and workflow design for all global business units and the global strategy team, and act as the bridge between regional stakeholders and technical teams. This is a new role for the client and central to delivering Rightsline as the rights management tool for every business unit. What you will do • Act as product owner for Rightsline, becoming a superuser who can translate current workflows into future-state ones inside the product. Support requirements gathering, base configuration, training, workflow development and reporting., • Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts., • Partner with global architecture and the business units to set and enforce system-wide configuration standards., • Translate complex operational needs into streamlined, automated workflows across Rightsline and the connected media management tools., • Create and run training sessions for new users., • Serve as the Tier 3 escalation point for complex system issues affecting global operations., • Evaluate new features, manage global rollouts and lead technical validation of updates., • Oversee the integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have • 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience., • Background in IP management, legal operations, contract management or media supply chain systems., • Track record managing stakeholders across time zones and business cultures., • Business analysis skills: able to document current processes and map them into a future-state environment., • Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack., • Experience with role-based access control, SSO configuration and security frameworks such as SOC 2., • SQL and Snowflake (or similar) for building cross-departmental dashboards., • Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code. Nice to have • Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows. Who does well here • Relationship builder with strong written and verbal skills, able to work diplomatically across departmental and national boundaries., • Self-driven, and sees projects through to completion., • Comfortable supporting a distributed team across global time zones

Aim high, go beyond! At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on… Working in our Chief Operating Office (COO) Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. What will you be doing? This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. You will: Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools. Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions. Meet SLAs and communicate clearly with users and stakeholders. Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID. Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines. Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed. Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding. Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations). Improve automation, self-service, reporting and monitoring through scripting and tooling. Champion security best practice across patching, hardening, device compliance, and access controls. What You’ll bring Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical users. • Subject-matter expertise in at least one of the following: Microsoft tenant migrations Microsoft Intune Microsoft Endpoint Configuration Manager SharePoint Administration JIRA Administration API integrations AI adoption For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. When applying, please submit your CV in English Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe. A mission-driven company making space accessible to help solve real-world challenges. A diverse, ambitious, and supportive team.

This role welcomes a full-remote work arrangement, however applicants must be based in UK and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE Launchmetrics connects the world's leading Fashion, Lifestyle and Beauty (FLB) brands to the data and insights they need to make smarter decisions. As Customer Marketing Coordinator, you'll help us stay close to the customers who matter most -the ones already on Launchmetrics who we want to grow, energize and turn into advocates. This is a full-time, remote role based in London. Reporting to the Marketing Director, You'll be in the room (physically and virtually) for some of our most important customer moments: supporting the events where our customers show up, building the personalized content and workshop decks that start a conversation with a brand and becoming a familiar, trusted face for a group of smaller accounts across cities like New York, London, Paris, and Milan. This role is about relationships as much as it's about process and strategy. You'll need to sync closely with Sales and Customer Success to understand what each account needs next, and you'll own the coordination and launch of outreach campaigns to client contacts -from a first personalized email, to a workshop conversation, to a relationship that lasts. It's a role for someone who enjoys the people's side just as much as the discipline of making a multi-stakeholder program run on time. RESPONSIBILITIES Customer event support. Support the Marketing Engagements Executive and the Director in the planning and on-site execution of events where our customers attend -coordinating logistics, guest experience and follow-up. We're looking for someone who doesn't just execute the plan, but brings ideas on how to make these moments better. Growing the database. Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. This broader "account awareness" makes it easier to spot growth and expansion opportunities down the line. Personalized content & data stories. Own and develop account-specific content - data stories, talking points and materials- that give Sales and the Director a compelling, tailored way to open or deepen a conversation with a customer. Customer workshops. Support the research, customization and development of individual workshop decks, working closely with the Marketing Engagements Executive on strategy and format, and with the Director on prioritization, translating Launchmetrics data (including Media Impact Value® / MIV®) into a narrative tailored to each brand. Outreach coordination. Own and coordinate personalized customer outreach campaigns (email and beyond), building genuine working-layer relationships with the people who use Launchmetrics day to day. Relationship development. Build and maintain relationships with Tier 2 client contacts across our customer base, becoming a known, reliable point of contact for smaller accounts in key cities (NYC, London, Paris, Milan, Spain, and beyond). Target list enrichment. Collect and track engagement, scoring and intent signals on our target accounts from multiple sources (ZoomInfo, LinkedIn Sales Navigator, Lemlist), and turn them into something the team can actually act on -flagging and sharing the right signals with Sales, Customer Success and the Director so we spot opportunities for expansion and growth quickly, before they go cold. Customer reporting support. Support the regular tracking of customer marketing objectives, keeping reports current so the team always has a clear read on what's working. ABOUT YOU Who you are 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area — comfortable with both relationship-building and hands-on execution. Curious about brands and people: you like understanding what makes a specific account tick and enjoy shaping a message around it. Comfortable being the point of contact for external stakeholders, including customers more senior than you. Confidence with data: you can pull, clean and interpret numbers and turn them into a story a customer would find compelling. Strong written communication skills, with an eye for how information is presented. Organized and dependable: you can run several workshops, campaigns or events at once without losing track of the details. Familiarity with tools like Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not a requirement, you'll get training. Familiarity with the Fashion, Lifestyle or Beauty industry is a plus. A proactive approach: you spot what needs doing and act on it rather than waiting to be told. ABOUT LAUNCHMETRICS Launchmetrics is the leading Brand Performance Cloud used by FLB executives to make smarter decisions around their branding efforts. With over a decade of industry expertise, we have helped more than 1,200 customers create inspiring, impactful and measurable experiences. Founded in NYC and with operating headquarters in Paris, we have employees in ten markets worldwide and offer support in five languages. We have been the trusted brand performance technology to brands worldwide such as Dior, Fendi, Shiseido, NET-A-PORTER and Adidas as well as industry partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale della Moda Italiana. ABOUT THE MARKETING TEAM We are a global and highly diverse team, distributed across six different countries, with multiple nationalities and varied expertise, and we always work collaboratively to understand each other in a “glocal” way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting Launchmetrics' target audience, carrying out strict measurement and monitoring of KPIs to ensure the maximum possible ROI. Our mission is to make them fall in love with the Launchmetrics brand and to ensure their interest in our solutions grows every day until they become customers, and from there, to maintain their satisfaction and happiness. WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an _ building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

About OneView Commerce Retailers with thousands of shops have had two options, and neither is good. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser. Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year programme. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty. We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers. Position Summary OneView is looking for an experienced Product Manager to own the vision, strategy, and backlog for the store experience: the front-end applications that store personnel use to serve customers, take payment, manage cash, handle stock, and get through a shift. Reporting to the Chief Product Officer, this Product Manager owns the store experience for the front-end development team building it. The retail estates we build for encompass thousands of stores, so decisions made in this role change what tens of thousands of store colleagues around the world do every shift. The store experience is where our platform meets the person serving the customer, so the role starts with the user. You will plan and run research with store associates and managers, form a clear point of view about what the store actually needs, translate that into design direction a UX designer can act on, and then write the specifications, user stories, and acceptance criteria that turn it into shipped software. You will be supported by a UX designer, and you will be the person who knows what the design has to achieve and why. This is a role for someone both experienced and confident enough to set direction and argue for it in front of head office business and technology leaders, and still willing to get their hands dirty in the backlog. You will decide without waiting for consensus, and own the outcome either way. We are also looking for someone who wants to improve how we build, not only what we build. We use AI throughout our day-to-day work and expect you to find uses for it we have not thought of. We also expect you to be able to do this job well if it were switched off tomorrow, because the creativity, judgment, and relationships that make the work good are yours rather than the tool's. Responsibilities • Own the product vision and strategy for the store experience, and keep it aligned with the commercial objectives and the revenue that those store journeys carry., • Plan and run user research with store personnel: store visits, observation, interviews, usability testing, and post-release feedback. Turn what you find into evidence that changes the backlog., • Translate research findings into clear design direction for the UX designer: the problem to solve, the users and journeys affected, the constraints that apply, and the outcome the design has to achieve., • Manage the backlog: create and prioritise epics and user stories, define acceptance criteria, and keep a ready, prioritised queue ahead of the team., • Rank work with stakeholders by value and return on investment, and re-cut priorities during the sprint when progress or circumstances change., • Define the interface requirements between the front-end store experience and the platform services behind it, working with solution architects, integration leads, and platform engineers., • Represent the store user in every forum where the experience is decided, including design reviews, architecture discussions, and governance forums., • Ensure that Scrum team deliverables meet agreed standards for quality and non-functional requirements, with particular attention to accessibility, performance on store hardware, and behaviour when connectivity drops., • Own the release plan for the store experience, and set expectations for when new functionality lands., • Update or draft the documentation for every feature at the moment it ships, across functional descriptions, technical documentation, release notes, and training material., • Coordinate dependencies with other development teams, platform teams, and third parties whose work the store experience relies on, and surface conflicts early. Required skills & Experience • 3+ years as a Product Manager or Product Owner on customer-facing or associate-facing software. Point of sale, self-service, or store operations experience strongly preferred., • Has owned product vision and strategy, and writes user stories and acceptance criteria personally., • Decisive, and right most of the time. Owns the calls that go badly, spots them early, and adjusts. We do not decide by committee., • Has planned and run research with real users in their own working environment, and can name the product changes it produced., • Reads wireframes, prototypes, and design systems fluently, and briefs a designer precisely enough that the first design comes back close to right., • Understands how a store actually runs, from staffing pressure to queues to peak trading, and designs for the user under pressure rather than the ideal one., • Communicates credibly with a store associate and a head office technology leader on the same day. Takes technical critique on the merits, without ego., • Writes testable, complete, unambiguous acceptance criteria that account for adjacent features, integrations, and existing platform behaviour., • Sound grasp of cloud-native, API-first architecture and how a headless front end consumes platform services, enough to judge the cost of a requirement before committing to it., • Defends a backlog ranking to the people funding it., • Has run a dependency tracker that the rest of the delivery actually used, spanning internal teams and external suppliers., • Stands behind the documentation they ship, and catches drift between what shipped and what it says., • Can do all of this unaided. AI tooling is expected, but the judgement behind the strategy, the stories, and the acceptance criteria must be their own. Preferred skills & Experience • Has personally identified, designed, tested, and implemented an improvement to the practice of product management, and can show that it made the requirements, user stories, and acceptance criteria handed to their teams significantly better., • Treats the quality of what reaches the team as something to be engineered rather than a matter of personal diligence. Has built the assets that make that repeatable, for example prompt sets, story and acceptance criteria patterns, traceability checks, or review passes that catch ambiguity, gaps, and untested edge cases before a developer ever meets them., • Experience delivering against a formal accessibility conformance obligation, for example WCAG 2.1 or 2.2 at level AA., • Experience shipping the same experience across several device form factors and operating systems, for example a fixed desktop, a handheld device, and a self-service unit., • Experience on a product where design approval sits with the customer, so direction has to be agreed rather than asserted., • Time spent working in a store, or in a field role supporting stores, at any point in a career. Why OneView Alongside the global retailers we already serve, we have just been selected by one of the largest store networks in the world to replace their legacy store system, and are actively pursuing more of the retailers who have decided that decades of accumulated inertia is a problem worth solving properly. The person in this role will be on that work from the start. Work of that size only moves quickly in a company built for it. Ours is. Our teams operate with real independence and the authority to set their own direction. Nobody here waits to be told what the priority is, and nobody needs a committee's permission to fix something that is plainly broken. We are always looking to change, to evolve, and to accelerate, and we do not merely encourage our people to identify what should be done differently; we expect it of them. When they do, they have the support of their team and of leadership to make the change stick. If you have spent time in a larger organisation where you could see improvement opportunities clearly and never got the room to implement them, that is the frustration we are built to remove. We are looking for people who find that prospect exciting. If you would rather be handed a roadmap than build one, this will not be the right fit. We're building a team that does great work and enjoys doing it, and it shows: OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing, so the independence comes with people who know the terrain and will back your judgement. Join us as we work with global retail leaders to innovate everything. OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We do not accept CVs from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Applicants must have current, ongoing right to work in the UK. OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future. Evidence of right to work will be required prior to any offer of employment.

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). The hours are completely flexible and no previous experience is n

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Properly document In-Home Usage Tests as instructed in the In-Hom

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). The hours are completely flexible and no previous experience is n

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Executive Assistant to the Founder & CEO Location: UK – Hybrid / Flexible Working Contract: Permanent | Full-time Thomas & Co International is a growing, multi-award-winning tax and advisory firm supporting entrepreneurs, privately owned businesses, high-net-worth individuals and internationally mobile clients across the UK and overseas. The firm has doubled revenue for four consecutive years and now operates with a team of 35+ high performers. As the firm continues to scale, we are looking for an exceptional Executive Assistant to provide direct, high-trust support to our Founder & CEO. This is a senior support role for someone exceptional at managing complexity, anticipating needs and operating with absolute discretion. The successful candidate will work as the Founder’s right hand across the full spread of his commercial, content and personal commitments. Our Founder & CEO Josh Thomas was recently named in the Forbes 30 Under 30 Europe list in the Finance category. He has built one of the largest personal brands in the tax advisory space, reaching millions of views each month and landing him in entrepreneurial circles out of reach to most. You can explore his thought leadership and insights via his _. The Role This role provides direct, comprehensive support to the Founder across the full spread of his commercial and personal commitments. You will own his diary, travel and communications, coordinate across the firm’s commercial workstreams and content production, and act as a trusted gatekeeper for his time and standards. On any given week, you may be coordinating complex international travel, preparing briefing notes for a high-net-worth client meeting, supporting a podcast or speaking engagement, liaising with editors on content campaigns, and managing inbound requests from media, partners and prospective clients. The work spans operational, strategic and personal, and requires someone who can hold all of it with discretion, polish and pace. Key Responsibilities: • Own and manage the Founder’s diary, ensuring time is allocated effectively across commercial, content, partnership and personal commitments., • Coordinate complex domestic and international travel, including flights, accommodation, ground transport and full itineraries., • Manage inbound communications, prioritising correspondence and acting as a first-line filter for the Founder’s time., • Prepare for meetings, including agendas, briefing notes and supporting documents, and ensure agreed actions are tracked through to completion., • Coordinate across internal team members and external partners to keep commercial workstreams progressing on the Founder’s behalf., • Act as a key point of contact for high-profile clients, partners and brand collaborators, representing the Founder’s standards in every interaction., • Support the Founder’s content and personal brand operation, coordinating with editors, podcast hosts, event organisers and partnership brands., • Manage personal commitments, lifestyle administration, restaurant and event bookings, and ad-hoc personal tasks., • Maintain absolute discretion across all confidential business and personal information at all times. Experience and Qualifications: • Significant experience as an Executive Assistant or Chief of Staff to a Founder, CEO or senior public-facing executive., • Track record supporting a Founder or principal who attracts inbound media, podcast, public speaking and investment opportunities is highly advantageous., • Highly commercially aware, with the capability to act and operate on the Founder’s behalf in commercial conversations and inbound opportunity discussions., • Demonstrated ability to manage complex domestic and international diary and travel logistics with precision., • Experience operating within high-net-worth, professional services or comparable environments such as luxury, finance or talent management is highly advantageous., • Confident handling sensitive and confidential information with absolute discretion., • Excellent written communication, with strong drafting and proofreading skills., • Highly proficient with diary, productivity and project management tools (Google Workspace, Slack, Asana or equivalent)., • Comfortable coordinating with content production teams (editors, videographers, podcast hosts) is advantageous., • Willingness to travel domestically and internationally as required, including to the Founder’s overseas base., • Willingness to flex working hours where required to support the Founder’s schedule, with appropriate boundaries respected. Personal Qualities: • Highly polished, professional and well-presented, with the ability to represent the Founder and the firm to an exceptional standard., • Anticipatory by nature, with a strong instinct for what the Founder needs before being asked., • Calm and composed under pressure, with the resilience to manage competing priorities and last-minute changes., • Discreet, trustworthy and committed to absolute confidentiality., • Strong judgement, comfortable making decisions on the Founder’s behalf where appropriate., • Excellent communicator, both written and verbal., • Genuinely committed to enabling the Founder to operate at his highest level. What We Offer A highly competitive remuneration package designed to recognise both individual contribution and collective team success. Our approach combines financial reward, career progression and personal wellbeing to support our people in continued growth and development. Joining us means working directly alongside one of the most recognisable founders in UK tax advisory, with full visibility of the commercial, content and brand operation that has built Thomas & Co International into the firm it is today. We measure contribution, not just length of service. If you are looking for a role with genuine pace, real proximity to decision-making and the chance to enable a high-profile founder to operate at his absolute peak, then Thomas & Co International is your calling. Benefits Package: • Highly competitive base salary., • Wellness subscription., • Life assurance cover., • An additional day’s leave for your birthday, plus a holiday buy-back scheme., • Hybrid and flexible working arrangements., • Direct daily proximity to senior leadership and decision-making., • Clear opportunity for career progression in a fast-growing firm. We are an equal opportunities employer and welcome applications from all backgrounds. Applicants must have the right to work in the UK, as visa sponsorship is not available for this role.

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Senior Contracts Manager - Power Job Title Senior Contracts Manager Reporting To Construction Director Purpose of the Role The Senior Contracts Manager is responsible for the successful leadership, management, and delivery of multiple electrical infrastructure and power projects, ensuring that all contractual, commercial, operational, safety, and quality objectives are achieved. The role provides strategic oversight of project delivery teams, driving performance across all stages of the project lifecycle from pre-construction through to completion and handover. The Senior Contracts Manager will ensure projects are delivered safely, on programme, within budget, and in accordance with contractual obligations while maintaining strong client relationships and supporting business growth. Key Responsibilities Project & Operational Management Lead and oversee the delivery of multiple projects simultaneously. Ensure projects are delivered safely, efficiently, and to the required quality standards. Monitor programme performance and implement corrective actions where required. Review project progress, costs, risks, and resource requirements on a regular basis. Drive continuous improvement initiatives across project teams and delivery processes. Support project mobilisation, commissioning, handover, and close-out activities. Commercial & Contract Management Manage projects in accordance with NEC, JCT, FIDIC, and other relevant forms of contract. Provide guidance on contractual obligations, risk management, and dispute avoidance. Oversee variations, compensation events, claims, extensions of time, and final account negotiations. Support commercial teams to maximise project profitability and minimise contractual risk. Ensure robust change control procedures are implemented across all projects. Review project financial performance and implement measures to achieve budget targets. Health, Safety, Environment & Quality Promote and maintain a strong health, safety, and wellbeing culture across all projects. Ensure compliance with statutory requirements, company policies, and industry regulations. Lead investigations into significant incidents where required and ensure lessons learned are implemented. Monitor project quality standards and ensure compliance with client specifications and company procedures. Champion environmental sustainability and best practice initiatives. Leadership & People Management Lead, mentor, and develop Project Managers and wider delivery teams. Conduct performance reviews and support professional development initiatives. Identify resource requirements and work with senior management to ensure projects are appropriately staffed. Foster a collaborative and high-performing team culture. Support succession planning and talent development activities. Client & Stakeholder Management Develop and maintain strong relationships with clients, consultants, subcontractors, and key stakeholders. Represent the business at client meetings, project reviews, and industry events. Act as the primary escalation point for contractual and project delivery matters. Support business development activities and maintain high levels of client satisfaction. Pre-Construction & Business Support Support tender and bid submissions by providing operational and delivery expertise. Contribute to project planning, methodology reviews, and programme development. Identify opportunities for innovation, efficiency improvements, and value engineering. Assist with strategic business planning and operational improvement initiatives. Knowledge, Skills & Experience Essential Significant experience in a Contracts Manager or Senior Contracts Manager role within infrastructure, utilities, power, energy, civil engineering, or construction sectors. Proven track record of successfully delivering high-value, complex, multi-disciplinary projects. Extensive knowledge of NEC, JCT, and FIDIC contractual frameworks. Strong commercial awareness and contract administration experience. Demonstrable experience managing client relationships and key stakeholders. Experience leading and developing project delivery teams. Excellent communication, negotiation, and leadership skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects and priorities simultaneously. Full UK Driving Licence. Desirable Experience delivering power transmission, distribution, substations, utilities, renewable energy, or major infrastructure projects. Experience working on projects within highly regulated environments. Chartered status or membership of a relevant professional institution. Qualifications Essential APM, PRINCE2, or equivalent Project Management qualification. SMSTS, IOSH Managing Safely, or equivalent Health & Safety qualification. Desirable Degree, HNC, or HND in Engineering, Construction Management, Project Management, Quantity Surveying, or a related discipline. Chartered status (MCIOB, MAPM, MICE, MRICS, or equivalent). Key Competencies Leadership and team development Strategic thinking Commercial acumen Contract negotiation Stakeholder management Risk management Planning and organisation Decision making Communication and influencing skills Customer focus Continuous improvement mindset Travel Requirements This role requires regular travel to project sites and client locations across the UK. Flexibility to travel and, where necessary, stay away from home is essential. Role Objective To ensure the safe, compliant, commercially successful, and efficient delivery of projects while maintaining strong client relationships, developing high-performing teams, and contributing to the continued growth and success of the business. To find out more about Real, please visit TPBN1_UKTJ

Vehicle Progressor / Handover Specialist Location: Renault Enfield (EN1) Salary: £26,437 pa Hours: 40 hours per week Join Our Sales Support Team Renault Retail Group is looking for a Vehicle Progressor / Handover Specialist to join our team at Renault Enfield. This is a varied role that combines vehicle progression, customer handovers, sales administration, and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection. Working closely with the New Car Sales Manager, Used Car Sales Manager and other members of the Sales Team, you'll support the smooth operation of the department by coordinating vehicle preparation, maintaining presentation standards, and delivering a positive customer experience throughout the handover process. For the right individual, this role also provides valuable exposure to the day-to-day operation of a busy franchised dealership sales department. You'll gain experience working alongside Sales Executives and Sales Managers, developing an understanding of customer handovers, lead management, vehicle sales processes, digital sales tools, and the wider customer journey. As a result, this position can provide an excellent foundation for candidates who may wish to pursue a future career in automotive sales. What You'll Do Progress vehicle orders from point of sale through to customer handover Ensure vehicles are prepared and presented to dealership standards prior to collection Welcome customers and support handover appointments Liaise with customers and sales colleagues to ensure a smooth customer journey Coordinate vehicle preparation and accessory fitting in line with customer orders Support the preparation, presentation, and online marketing of used vehicle stock, including vehicle photography Maintain demonstration and display vehicle standards in line with dealership requirements Process vehicle handover documentation accurately and efficiently Support the administration of ECOS/ECOP vehicle handovers and returns Manage vehicle keys, parking arrangements, and vehicle movements around the site Maintain high standards of organisation, housekeeping, attendance, and professional presentation Report vehicle damage, site hazards, or Health & Safety concerns promptly Undertake driving and other duties that support the efficient operation of the dealership What We're Looking For We'd be pleased to hear from candidates who can demonstrate: Previous experience as a Vehicle Progressor, Handover Specialist, Vehicle Administrator, Vehicle Valeter, or similar automotive support role A customer-focused and professional approach Strong organisational skills and attention to detail Ability to prioritise workload and manage multiple tasks Clear communication skills Confidence working within established processes and procedures A positive and collaborative approach to supporting colleagues and customers Previous experience within a franchised dealership environment would be beneficial but is not essential. Licence Requirement A full UK driving licence (manual and automatic vehicles) is essential for this role. Hours & Pay £26,437 pa Monday to Friday 8:30am–5:30pm with 1-hour unpaid daily lunch break 40 hours per week Company Benefits 33 days' annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme after probation period Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please. TPBN1_UKTJ

Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. First point of contact for customers and colleagues visiting the

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

Pear Recruitment - Commercial Property Manager Location - Enfield Salary - £40,000 - £45,000 Hours - Mon Fri 9:30am 5.30pm Driver and own car required Our client, established in 1968, is an independent, multi-faceted property practice based in Enfield. For more than 50 years, they have built a strong reputation forindependence, integrity and personal service, developing long-standing relationships with clients through their expert local knowledge and professional approach. They cover a broad range of property services, including sales, lettings, property management, leasehold matters and professional surveying advice. Due to their continued growth, they are looking for an experienced and motivatedCommercial Property Managerto join their established property management team. This is an excellent opportunity for a property professional who enjoys working closely with clients, tenants and contractors and who takes pride in delivering a responsive, commercially minded management service. You will assist with the management of 50 commercial buildings, making sure they are well maintained and managed in accordance with lease obligations and client requirements. If this is you, we would love to hear from you! Key Responsibilities Act as the main point of contact for tenants, handle enquiries and complaints, manage lease-related matters, and maintain good tenant relationships. Monitor rent collection, service charges, budgets, expenditure, arrears, and property income. Arrange planned and reactive maintenance, inspections, repairs, cleaning, security, landscaping, and other facilities services. Appoint and oversee contractors, obtain quotations, monitor performance, and ensure work is completed to the required standard. Ensure the property meets relevant legal and regulatory requirements, including fire safety, risk assessments, inspections, and statutory testing. Monitor lease obligations, renewals, rent reviews, break clauses, insurance requirements, and tenant compliance with lease terms. Carry out regular inspections to identify maintenance issues, risks, unauthorised alterations, or breaches of lease conditions. Prepare or oversee service charge budgets, expenditure, reconciliations, and communications with tenants. Manage property insurance arrangements and assist with claims where necessary. Coordinate refurbishment, improvement, or major repair projects, including budgets, contractors, timelines, and tenant communications. Coordinate responses to incidents such as flooding, fire, power failures, security issues, or major building defects. Maintain accurate property, tenant, contractor, financial, compliance, and maintenance records. Skills 2 years experience in Commercial property management Excellent communication skills Motivated and a forward thinker Highly organised and meets deadlines A Problem Solver IT and administrative skills Property and building Knowledge Clean UK Licence and Car If you are interested in this Commercial Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client. TPBN1_UKTJ

Senior Sales Controller Used Car Superstore | Big Stock. Big Numbers. Big Opportunity. If you're the person already driving performance on the showroom floor - but not getting the recognition, autonomy, or earnings you should be - this is your move. We're working with a high-volume, independent used car superstore that's scaling fast and doing things properly. No restrictions on stock. No ceiling on performance. Just a serious operation that needs a strong leader to take it up another level. They're now hiring a Senior Sales Controller to take real ownership of the sales floor, drive the numbers, and help shape the future of the business. What Makes This Different You can sell anything - every brand, every price point, every type of customer High-volume = high earning potential (no fluff, just opportunity) A business that's growing, investing, and pushing forward You'll have real influence , not just a title What You'll Be Doing This isn't a sit-back-and-manage role - you'll be in the thick of it. Driving performance across the showroom day-to-day Pushing deals through and maximising every opportunity Coaching and developing the team to hit (and beat) targets Keeping standards high - from first enquiry to handover Managing pipeline, deal flow, and daily activity Working closely with senior management on performance and strategy What You Bring Solid background in automotive sales (you know the pace) Experience stepping up - mentoring, managing, or running the floor Strong closer - confident, credible, commercially sharp You're competitive, driven, and don't shy away from targets Comfortable with systems, CRM, and tracking performance You lead by example - not from behind a desk The Setup 4-5 days per week Long days, rota-based Weekend working included The Money £42,000 - £49,000 basic Up to £2,000 per month bonus OTE £70,000+ Plus incentives, comps, and recognition Bottom Line If you want a bigger stage, more control, and the chance to genuinely impact results - this is it. TPBN1_UKTJ

Ensure the highest standards are maintained in SOC operations. Be the first point of escalation for internal and external customer complaints, preparing responses and escalating serious matters to the SOC Manager. Support management by providing evidence-based reporting, identifying causes and propo

We're currently recruiting a dedicated Co-Ordinator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you bring your spark to Healthcare? Here's what you need to know before applying: • Key Responsibilities, Tasks and Activities, • First point of contact for hospitality enquiries, • Fulfilment of all incoming sales and hospitality enquiry calls, • Supporting the Hospitality Team, • Client liaison and account management, • Processing of all hospitality client bookings including the processing of finances, • Departmental administration and filing, • Preparing all function sheets for the week ahead and updating the CPU clipboards daily, • Updating event consumptions within 24hrs, • Update daily event calendar with enquiries as they come in., • Updating the events in the calendar as required., • Add new enquires to the hospitality pipeline tracker and updating as required, • Adding confirmed events to planon, • Ownership of hospitality emails and ensuring responses within 24hrs, • Ownership of hospitality phone, • Working with the Dispatch Supervisor and Hospitality Supervisors to ensure we meet all deliveries and customer requirements Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2809/72387005/52835996/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr

Job Title: Data Centre Shift Leader Business Sector: Data Centre Solutions - Critical Environments Location: London, UK Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. • Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff, • Work with management to ensure training plans are in place and implemented, • Maintain the image, appearance and professional standing of CBRE GWS technical team at all times, • Supervision of technical M&E shift team and senior technical representative out of hours., • Act as point of contact for technical service delivery, • Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM, • Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board, • Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card, • Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed., • Permit to Work System (all project work to be controlled via CBRE GWS), • Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes, • Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised, • Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors, • Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required, • Adherence to CBRE GWS business processes and procedures with correct financial approvals., • Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE), • Provide a weekly performance report on workload status using maintenance management system (Real Suite), • Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights, • City & Guilds Electrical Competency Parts 1 & 2 or equivalent, • Good building services knowledge, • Critical Environment Experience, • Good Customer relationship skills, • Working knowledge of "Permit to work" systems, • Understand and interpret technical drawings / processes, • Experience of CMMS and BMS systems, • Desirable, • Time served electrical apprenticeship, • Experience of working in Data Centres, • HV switching qualification/experience, • 18th Edition IEE Regulations, • Experience of Microsoft Office applications, • ACoPs L8 We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

Protocol Education Ltd. is seeking a diligent School Administrator to join an Enfield primary school. You will be the first point of contact for pupils, parents and staff, ensuring smooth daily operations and a welcoming environment. This temporary role starts immediately or in September, offering hands-on experience in a busy education setting. Strong IT skills and accurate records are essential; DBS checks and safeguarding training are referenced in the advert. #J-18808-Ljbffr

Job: Sales Executive Salary: £28,200 per year (OTE £35,220) Bonus: Fantastic monthly bonus and annual bonus based on company performance Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved. We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more. As a Sales Executive with WBAC you will: • First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers., • Contact customers and prioritise your diary to achieve appointments and meet targets., • Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers., • Liaising with the back office and work colleagues through., • A current full UK manual driving license, • Experience of working in a target driven environment, • Customer-focused with excellent communication skills and telephone manner, • Ability to work well under pressure and by yourself (lone working), • Ability to organise and prioritise own workload, • Be able to build lasting relationships with clients/customers., • Excellent administration and IT skills, • Discounted Gym Membership, • Team social events budget available to all!, • Monthly & Annual Bonuses, Incentives & Rewards, • Accrue Extra Holidays for Length of Service!, • Healthcare Cash Plan, • Pension Scheme, • Structured Progression Programmes & Pay Increases The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand. #J-18808-Ljbffr

If you are interested in travelling and cold calling practices promoting our NHS ophthalmology service, we want to hear from you! This role will cover North Central London, North London and will include covering , Haringey, Camden, Islington, Barnet, Enfield. The successful candidate must live in one of these areas. • £37,504 per annum salary and is increased following a successful 6 month probation., • Annual pay reviews and increases., • 30 days holiday including bank holidays., • 37.5 hours a week., • Mobile Phone, tablet and laptop., • Company car., • Quarterly Bonus which is based on referrals, contact rates and post accreditation attendees and ratings., • Length of Service Rewards., • Recommend a Friend Scheme (£350 reward for both you and your friend), • Time in Lieu scheme (if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued))., • Paid DBS., • Continuous Training and Development Programme., • Employee Assistance Programme (EAP)., • Company Events – Christmas & Summer works events. You will be promoting our services, hospital locations, patient benefits, how patients can be referred to us and new developments within the business. You will also promote and assist in co-ordinating our optometrist events, co-management schemes and you will be the first point of contact for both existing and prospective referrers. This role will suit an individual who is proactive, enjoys meeting new people, is able to win attention and who is confident amongst senior and professional members of the ophthalmic community and beyond. Relying on self-motivation, you will manage your own diary, meetings and route planning. You will also be responsible for updating the administration system with meetings you have attended, outcomes of visits and details of new contacts and referrers. Being flexible and able to drive is essential and you may be required to visit new areas to promote our service as the business continues to grow. • Establish, develop and maintain external relationships with new and current referrers., • Route planning and travelling around your area., • Promote all aspects of the SpaMedica service., • Updating our internal administration system., • Act as a 1st point of contact for new and existing referrers and handle queries and complaints as appropriate., • Promote and attend events, open evenings and presentations. May also include attending conferences and exhibitions and assisting in co-ordinating events where required., • Analyse territories and identify market share potential., • Adhere to pre-agreed monthly KPIs., • Self-motivated, • Enthusiastic about learning new, specialist knowledge, • Takes responsibility for developing own knowledge and skills This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions. SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at . Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process. #J-18808-Ljbffr

Bookkeeping Manager - Enfield VN1974 Permanent N/A Enfield United Kingdom Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate in collaboratively, combining collective expertise to maximise potential. We are seeking an experienced and organised Bookkeeping Manager to oversee a team and ensure the accurate and timely delivery of bookkeeping services. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to manage both client relationships and internal workflows effectively. • Oversee and manage a bookkeeping team, ensuring high‑quality output and adherence to deadlines., • Review and maintain accurate financial records using Xero accounting software., • Oversee the preparation of VAT returns, ensuring all submissions are accurate, complete, and compliant with HMRC regulations., • Review VAT workings and ensure correct VAT treatment is applied across all transactions., • Manage and oversee CIS (Construction Industry Scheme) processes, including deductions and filings., • Perform and review balance sheet reconciliations, ensuring accuracy and completeness., • Act as the main point of contact for clients, handling queries and providing financial insights., • Ensure all work is completed in line with internal processes and regulatory standards., • Support team development, training, and performance management., • Identify and implement improvements to processes and efficiencies., • Proven experience in a bookkeeping or accounting role, ideally in a managerial or supervisory capacity., • Strong working knowledge of:, • Xero, • VAT returns and HMRC compliance, • CIS regulations, • Balance sheet reconciliations, • Excellent attention to detail and organisational skills., • Strong communication skills with the ability to build and maintain client relationships., • Ability to manage and motivate a remote team., • Comfortable working independently and as part of a small team., • Proactive and solution‑oriented mindset., • AAT qualified or equivalent., • Experience working in a practice environment., • Familiarity with additional accounting software or apps., • Strong attention to detail, ensuring accuracy and compliance in financial reporting., • Excellent communication skills to collaborate effectively with internal and external stakeholders., • Good attention to detail and organisation, and a proactive and enthusiastic attitude are essential., • Experienced and capable using tax software and Microsoft Office., • Strong analytical and problem‑solving skills to support decision‑making in a dynamic, fast‑paced environment., • Ability to prioritise and manage multiple tasks effectively. Office Based Competitive • Company Pension Scheme, • 25 days of annual leave + bank holidays, • Additional annual leave days from certain levels of seniority, • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum, • Business closure over Christmas*, • Life Assurance x4 annual salary, • Enhanced family leave policies, • Enhanced Company Sick Pay, • Employee Assistance Programme – 24/7 support, free and confidential, • Corporate Discounts Platform Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as: • PMI single or family, • Critical Illness Cover, • Cash plan, • Cycle to work, • Eye care, • Dental, • subject to exceptions and business needs #J-18808-Ljbffr

Job title: Engineer Surveyor Category 3 Location: London & Greater London (inside M25) Total reward package:£53,376.00 per annum plus London weighting depending on location Salary: £38,500 per annum, plus car allowance of £6000 per annum and £4000 per annum London weighting for home locations inside the M25 Working hours: 40 hours per week (inclusive of travel time), additional hours worked paid as overtime We don’t just inspect—we protect. At HSB, you’ll join a team with a clear purpose, strong values, and a supportive culture where your expertise is respected and your contributions matter. From flexible working to wellbeing support, we invest in you so you can bring your best self to work—every day. Apply today and become part of a company that doesn’t just engineer safety—but inspires trust. As an Engineer Surveyor you will carry out statutory and contractual inspections across a range of mechanical equipment. This is a varied role where no 2 days are the same, from completing inspections at a football ground, to ensuring equipment is safe and compliant at a zoo. You’ll play a key role in helping our clients stay compliant, safe, and operational, all while working within a supportive, expert-led environment. • Meaningful impact: Your work directly protects people, assets, and businesses., • Customer connection: Build strong relationships and become a trusted partner to clients., • Continuous growth: Access to first-class training and career development opportunities., • Trusted brand: Be part of a company known for technical excellence, integrity, and innovation. Part of the wider Munich Re Group., • Strong communication skills and a genuine drive to deliver outstanding service, • A proactive, professional approach with high attention to detail, • The ability to work unsupervised and under your own initiative, with excellent time management., • A flexible mindset and commitment to working safely and effectively across varied environments, • Ability to follow and apply statutory requirements and guidelines and company defined policies, processes and procedures., • 1 – 3 years’ experience in general engineering environments., • Minimum Level NVQ 3, or equivalent award, in an engineering discipline, • Knowledge/understanding of statutory regulations, such as, LOLER, PUWER, PSSR, COSHH, and British Standards., • Holder of UK Driving licence, no more than 6 points In addition to a competitive salary, excellent work-life balance and a bespoke training package, you will also receive a rewards package of approximately £13,000: • Annual car allowance of £6000, • 25 days annual leave (with the ability to purchase more), plus 2 wellbeing days and volunteer days., • Annual profit share bonus, • Free private medical and dental (with the option to upgrade), • Pension – up to 13% employer contribution, • Access to health and wellbeing programmes, employee assistance programmes and occupational health support., • Stay connected with mobile phone and tablet devices provided for work, • Cycle to work scheme and access to discounts through various retailers with Reward Gateway, • Enhanced maternity, paternity, and adoption leave., • Reimbursement for professional fees At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. #J-18808-Ljbffr

Waltham Cross, Hertfordshire Shift pattern: 5 over 7, including Sunday working Hours: 45 hours per week Shift times: 2:30pm - 11:30pm Please note: This role is based in a chilled environment, with temperatures ranging between 3°C and 5°C. We have an immediate requirement for Warehouse Team Leaders to join our National Distribution Centre in Waltham Cross. As a Warehouse Team Leader, you will be the first point of contact on the warehouse floor, supporting the day-to-day operation and leading a team of 20+ warehouse operatives. You will help ensure the warehouse runs efficiently while meeting operational targets, KPIs and service levels. • Manage day-to-day warehouse operations, including the receipt, storage, picking and dispatch of products., • Lead, motivate and support a team of 20+ warehouse operatives., • Ensure operational KPIs, productivity targets and service levels are achieved., • Support the scheduling, training and performance management of team members., • Monitor stock levels and carry out regular stock checks to minimise discrepancies., • Ensure health and safety procedures and company policies are followed., • Work closely with the Quality team to maintain product quality and picking and packing standards., • Ensure warehouse equipment and systems are used safely and effectively.`, • Prepare and maintain accurate reports on warehouse performance and operational activity., • Identify opportunities to improve processes, efficiency and productivity., • Support cost control and help identify opportunities to reduce waste., • Provide cover and support across different areas of the warehouse operation when required. To be successful in your application, you will need to demonstrate: • Proven experience in a warehouse leadership or supervisory role, preferably within a chilled FMCG environment., • Strong leadership and team management skills., • Experience managing and motivating a team of 20+ employees., • Good knowledge of warehouse processes and KPIs., • Strong organisational and problem-solving skills., • Knowledge of health and safety regulations and best practices., • Experience using warehouse management systems and Microsoft Office., • Excellent communication and interpersonal skills., • A proactive approach with the ability to work in a fast-paced environment., • Annual pay reviews., • 28 days holiday inclusive of Bank Holidays, increasing to 33 days with service., • Retail Discount Membership., • Health Care Cash Plan Membership., • Company contribution stakeholder pension., • Career development opportunities within a growing business. If you're an experienced warehouse leader looking for your next opportunity, we'd love to hear from you. Reynolds Food Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Reynolds Food Group, we’ve spent over 80 years sourcing and supplying the freshest ingredients to the UK’s food service industry. From our roots as a family-run fruit and veg stall in Hackney, we’ve grown into the UK’s only national family-run greengrocer - trusted by chefs, restaurateurs, and caterers across the country. #J-18808-Ljbffr

Job Title: Field Service Engineer – North London Location: North & North West London (Field-Based) Contract: Full-time, Permanent Are you an experienced engineer with a background in construction plant, heavy equipment, agricultural machinery, HGVs, or a similar mechanical environment? We're looking for a Field Service Engineer to join our Customer Support team, providing maintenance, diagnostics, and repair services to customers across North and North West London. This field-based role covers areas including Watford, St Albans, Hemel Hempstead, Harrow, Barnet, Enfield, Uxbridge, and the surrounding region. You'll play a key role in supporting Volvo construction equipment customers, ensuring machines are maintained to the highest standards and remain operational in demanding environments. Working independently across your territory, you'll build strong customer relationships while delivering expert technical support and exceptional service. Please note: Applicants must hold an NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline, and have experience maintaining and repairing construction plant equipment. Applications from candidates who do not meet these requirements are unlikely to be progressed. In this role, you'll be responsible for servicing, maintaining, diagnosing, and repairing Volvo construction equipment within your designated territory. Working directly with customers, you'll ensure equipment is maintained to the highest standards while identifying opportunities to improve machine performance and maximise uptime. • Carrying out diagnostics, servicing, maintenance, and repairs on Volvo construction equipment and associated machinery., • Identifying and resolving mechanical, hydraulic, electrical, and engine-related faults using technical expertise and diagnostic equipment., • Acting as the primary point of contact for customers, providing updates on machine status, repair progress, and recommended actions., • Completing all job documentation, inspection reports, timesheets, and electronic records accurately and in real time., • Maintaining high standards of safety, professionalism, housekeeping, and compliance with company policies and procedures. We're looking for a self-motivated and customer-focused engineer who enjoys working independently while providing an excellent service to customers. • NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline., • Proven experience maintaining and repairing heavy construction plant, with strong knowledge of diesel engines, hydraulics, drivetrains, electrics, and diagnostic systems., • Advanced fault-finding and problem-solving skills with the ability to work independently in a field-based environment., • Strong communication and customer service skills, with the confidence to build effective working relationships., • A full UK driving licence and the flexibility to travel, work overtime, and support customer requirements when needed. Alongside a competitive salary, we offer a comprehensive benefits package designed to support your health, wellbeing, finances, and work-life balance. Benefits include a Health Cash Plan, 24/7 GP access, free physiotherapy support, enhanced family leave, enhanced sick pay, IVF support, pension contributions matched up to 5%, car leasing and cycle-to-work schemes, plus access to a wide range of retail and lifestyle discounts. You'll also benefit from our refer-a-friend scheme, paid volunteering day, long service awards, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards programme. We review applications on an ongoing basis and may close this advert early should sufficient suitable applications be received. Early applications are therefore encouraged. Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we're doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose. SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly. Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details #J-18808-Ljbffr

Nuffield Health The Holly Hospital |Buckhurst Hill IG9 5HX | Pre-Assessment | Bank | Department Opening Hours Mon-Friday 8:30am – 18:30pm | W e are seeking candidates who can offer consistent and regular availability Who is Britain’s largest Healthcare Charity? We are. Through our award-winning hospitals and leisure facilities, we’re looking after the nation’s health like no-one else. We’ll give you more time to care and get to know your patients and their families. So, if you want to work where you can bring your passion for nursing to life, look no further. As a Bank Staff Nurse in Pre-Assessment at The Holly Hospital, it’s vital that you’re a nurse registered with the NMC and you will bring post-registration experience and be passionate about patient care. • Be part of a close-knit team delivering matron-led care in a consultant-led service, • As the first point of contact you will work with leading talent and professionals to make the right assessments for patients prior to their surgery, • Demonstrate a broad knowledge base and assessment skills to ensure patient care, • Fully understand and support the needs of each patient and their family, • Offer comfort and reassurance, providing the highest standards of care, • Build your experience across new practices, equipment and facilities, • Work with practitioners in other areas, understanding that continuity in patient care is key The Holly Hospital is located in Buckhurst Hill, Essex and is one of the South East’s leading private hospitals. For over 35 years, we have provided first-class independent healthcare for the local community. We are renowned locally for our high standards of nursing care and friendly atmosphere. The Holly Hospital works with over 300 consultants and other specialists in the South East. Many of these healthcare professionals also work in the NHS and are leaders in their field. The breast unit has recently achieved Bupa centre of excellence status and is part of the successful holly oncology unit who also have Macmillan accreditation. Both the breast and oncology teams are proud to be part of specialist multi-disciplinary teams including nurses, consultants in oncology, surgery and radiology, mammographers; And are interdependent on other teams within the hospital • 24 consulting rooms, • 39 beds, • 5 theatres, • 6 treatment rooms, • 8 day care beds/seats, • 6 private rooms with seats, • 6 chemotherapy bays/beds, • Pharmacy, • 2 MRI, • CT, • 3 Ultrasound, • X-Ray, • DEXA, • Mammography, • BUPA accredited breast and bowel care centre, • Oral surgery and dentistry suite, • Physiotherapy and sports centre, • Pathology laboratory, • Decontamination Department We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at 35.00 a month. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Due to the nature of this service, we are seeking candidates who can offer consistent and regular availability. #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr

Think schools are all about teaching? Think again. Behind every successful classroom is a brilliant support team - and Protocol Education is looking for an organised, friendly and confident School Administrator to join a primary school in Enfield. As the first point of contact for pupils, parents, staff and visitors, you'll play a key role in keeping the school running smoothly. • Welcoming visitors and dealing with enquiries, • Answering telephone calls and emails, • Maintaining accurate school records and databases, • Supporting attendance and pupil administration, • Assisting teachers and senior leaders with administrative tasks, • Communicating professionally with parents and carers, • Helping create a friendly, organised school environment, • Has strong organisational and communication skills, • Is confident using IT and school administration systems, • Can manage multiple tasks and prioritise effectively, • Is professional, approachable and reliable, • Enjoys working as part of a busy team, • Has previous administrative or school experience This is a fantastic opportunity for someone who wants to use their administrative skills in a rewarding education environment. Location: Enfield Start: Immediate/September Role: School Administrator Setting: Primary School All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website. #J-18808-Ljbffr

NXTGEN are delighted to be partnering with a prestigious and rapidly growing business based south of Norwich, looking to welcome an experienced Payroll Team Leader to their team. With ambitious growth plans and a track record of success over the last 18 months, this is a fantastic opportunity to join a forward-thinking company that continues to go from strength to strength. As Payroll Team Leader, you will play a pivotal role in driving the payroll function, managing a small team of payroll administrators while ensuring the seamless delivery of payroll across multiple sites. This is a chance to step into a leadership role where you’ll not only oversee payroll operations but also shape processes and contribute to the continued success of a thriving business. • Lead and manage a team of 5 payroll administrators, providing guidance and support., • Deliver a professional and efficient payroll service, ensuring accuracy and compliance., • Drive process improvements and efficiencies within the payroll department., • Train the team on payroll systems, ensuring compliance with the latest legislation., • Oversee end-to-end payroll for employees across multiple sites., • Generate payroll reports and provide insights to senior management., • Ensure accurate recording and processing of employee benefits., • Manage all RTI reporting and liaise with HMRC as required., • Handle payroll queries promptly, ensuring excellent service delivery. I am looking for a payroll professional with proven experience in end-to-end payroll processing, alongside a strong track record in leading or managing teams. You should have up-to-date knowledge of payroll and pensions legislation and be confident in delivering results in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills will be essential, as you will be a key point of contact for payroll-related queries and improvements. If you’re ready to take the next step in your career and make a real impact within a growing organisation. #J-18808-Ljbffr