276 Best product support specialist Jobs in London (July 2025)

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

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Kore

Hair and Beauty Freelancers

💼 Freelance Hair & Beauty Specialist – Commission Only (Streatham) 📍 Location: Streatham, South London 💰 Pay: Commission-based (No rent required) 📅 Type: Freelance/Self-Employed 📝 Requirements: Relevant qualifications, insurance, tools, and products We’re looking for talented, self-motivated hair and beauty professionals to join a vibrant salon space in Streatham on a commission-only basis. If you’re passionate about delivering high-quality treatments and want to work in a supportive, professional environment — this could be the perfect opportunity for you. ✨ Specialists We’re Looking For: Hair braiders / stylists (Afro & textured hair expertise welcome) Nail technicians (gel, acrylic, natural nails) Lash & brow techs Facialists & skincare professionals MUA / occasion glam specialists ✅ What’s On Offer: Commission-only arrangement — no rent, no upfront fees Work in a stylish, well-maintained salon in a busy area of Streatham Flexible working — manage your own bookings and schedule Access to salon facilities (chair/desk, backwash, waiting area) Supportive environment with potential for referrals and client sharing 📌 Requirements: You must be qualified in your field (e.g. NVQ Level 2/3, accredited certificates) Hold valid public liability insurance Be confident working independently and managing your own clients Provide your own products, tools, and marketing materials Be friendly, reliable, and professional at all times

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AWS Distribution

Sales Specialist - Lugagge

Job Summary: As a Sales Specialist, you will play a key role in building strong customer relationships and achieving sales targets across the UK. You’ll be responsible for presenting our product range, handling inquiries, and working closely with the wider sales and marketing team to expand our reach in both retail and online markets. ** Key Responsibilities:** - Promote and sell our luggage products to individual customers and business clients - Identify customer needs and recommend suitable products - Build and maintain relationships with retail partners and distributors - Meet and exceed monthly and quarterly sales targets - Provide post-sale support and ensure customer satisfaction - Conduct product demonstrations and attend trade events as required - Maintain accurate records of leads, sales, and customer interactions - Collaborate with the marketing team to support promotional campaigns ** Requirements:** - Proven experience in sales, preferably in retail, fashion, travel goods, or lifestyle products - Excellent communication and interpersonal skills - Strong understanding of customer service and consultative selling - Ability to work independently and manage time effectively - Goal-oriented mindset with a track record of meeting or exceeding targets - Flexibility to travel within the UK if required (for trade shows, partner visits) ** Desirable:** - Experience in luggage, travel gear, or fashion retail - Familiarity with CRM tools and e-commerce sales platforms - Multilingual (a plus, but not essential)

Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.

Sales Specialist – Test & Measurement Equipment

1 month ago

Full-time

London

Are you a passionate in electrical and electronic equipment? We are looking for Sales Specialist- Test & Measurement Equipment ( UK). Responsibilities: · Build customer relationships: Maintain a relationship of trust and satisfaction with distributors and end customers. Support distributors activities and ensuring their loyalty to KPS. Present and promote KPS products to distributors, during breakfast days, trainings and visiting end customers. Carry out point-of-sale events and end-customer visits independently or jointly with distributors. Follow up with customers and maintain long-term commercial relationships with both distributors and end users. · Business Growth: Identify and contact potential customers in the assigned area, identifying, classifying, and qualifying leads to determine their potential as clients. Promote and present campaigns, new products, etc., at the point of sale and maintain the brand image and corporate identity at those locations (displays, brochures…). Frequent travel within the UK and occasionally internationally. · Technical Advice: Resolve issues at the sales point or with the end customer. Provide pre-sales and post-sales technical support to the distributor. Provide pre-sales and post-sales technical support to the end customer. Ensure that end customers have a positive experience with KPS products. · Training and Development: Train sales point staff on the KPS product range. Contact professional associations, colleges, etc., to conduct training sessions aimed at showcasing the KPS range. · Daily Follow-up: Prepare activity reports (HubSpot, internal process). Manage follow-up on assigned objectives.

Junior Stylist - Full Time Position Location: Fulham, London (Close to Chelsea Harbour) About Our Salon We are a boutique salon specialising in premium hair services including extensions, colour techniques, and hair & scalp therapies. Catering to a discerning, high-end clientele in the prestigious Fulham area, our salon provides exceptional care in a luxurious environment. We pride ourselves on helping our affluent clients achieve their hair goals with personalised service and the highest quality products. The Role We're seeking a passionate and motivated Junior Stylist to join our growing team. This role offers an excellent opportunity for career development in a supportive environment where creativity and technical skills are nurtured and rewarded. Key Responsibilities - Assist with and perform hair services including blow dries, root colours, and highlights - Support senior stylists during complex colour treatments and extension applications - Build strong relationships with our wealthy clientele through engaging consultations - Confidently explain techniques, products and style visions to discerning clients - Create a welcoming atmosphere through friendly, personable yet professional service - Deliver a premium salon experience befitting our high-end clientele - Maintain a clean, tidy, and luxurious salon environment - Provide exceptional customer service at every client touchpoint - Participate in ongoing training programmes to develop technical skills - Support the salon's retail strategy and premium product recommendations - Manage appointments and client records efficiently Training & Development Opportunities Comprehensive training in our specialist hair extension services Full training on all our signature hair and scalp treatments Regular advanced training in colour techniques and application Professional blow dry and styling masterclasses Optional specialised training in hair extension production: Weft making techniques - Micro rings application and production - Keratin bond creation and application Essential Qualities NVQ Level 2 in Hairdressing (minimum qualification) Vibrant, outgoing personality with natural people skills Exceptional customer service and client care abilities Confidence to communicate hair visions and ideas to clients Strong consultation skills to understand and interpret client needs Professional demeanour suitable for our high-end clientele Experience in or adaptability to a luxury service environment Genuine passion for the hair industry and current trends Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Commitment to ongoing professional development Positive attitude and strong work ethic Flexibility and willingness to learn Hours & Working Pattern Full-time position (35-40 hours per week) Monday to Saturday with flexible scheduling options Some evening work may be required for special events Benefits Package Comprehensive salon services benefit (hair services included) Regular complimentary nail appointments Extensive free training and educational courses Pension contributions Wellness package including Third Space gym membership (company contribution) Career progression opportunities Staff discount on professional products How to Apply Please submit your CV and cover letter outlining your experience and why you would be a great fit for our salon. We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company.

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