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  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    19 days ago
    £29000–£30000 yearly
    Full-time
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

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  • Experienced Telesales Agent
    Experienced Telesales Agent
    1 month ago
    £1000 monthly
    Part-time
    London

    Commission-Only Sales Representative Proposal Position Overview We are seeking a motivated and results-driven Sales Representative to work on a commission-only basis. This role is suitable for individuals who are confident in sourcing their own leads, managing client relationships, with guidance and strategic input from management. The role can be performed remotely (from home) or from our office, depending on the candidate’s preference and operational requirements. We are happy for applicants to choose their working hours, as long is they are suitable for both the applicant and ourselves MCS Contract Services Ltd. ⸻ Scope of Work The Sales Representative will be responsible for: - Sourcing and generating new sales leads - Planning lead generation activities in collaboration with management - Presenting and selling company services/products to prospective clients - Managing initial client communication through to job confirmation - Maintaining professional conduct and representing the company brand appropriately All sales strategies and lead-generation approaches must be aligned with management-approved plans. ⸻ Commission Structure - The Sales Representative will be paid 35% of the net profit generated from each job. - Commission applies only to the first payment received from the client for each job. - “Net profit” is defined as revenue received minus agreed direct job costs. - No basic salary, retainer, or guaranteed income is provided under this arrangement. ⸻ Payment Terms - Commission becomes payable only after the company has received payment from the client. - No commission will be paid in advance of client payment under any circumstances. - Commission payments will be processed within 7–14 business days after cleared funds have been received by the company. - Payments will be made via bank transfer (or another agreed payment method). ⸻ Working Arrangement - This is a self-managed role with flexible working hours. - The Sales Representative may work from home or from the office, subject to operational needs. - Regular check-ins and planning sessions with management will be required to align sales activities and targets. ⸻ Lead Ownership - Leads generated by the Sales Representative during their engagement remain the property of the company. - Any active or completed jobs introduced by the Sales Representative will be tracked internally for commission purposes. ⸻ Performance Expectations - Consistent lead generation and sales activity - Transparent communication with management - Accurate reporting of prospects and job status - Professional and ethical sales practices at all times ⸻ Agreement & Review This commission-only arrangement will be reviewed periodically to assess performance, profitability, and overall suitability. Either party may terminate the arrangement with reasonable written notice, subject to agreed commission entitlements for completed and paid jobs. Thank you for your time.

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  • General Manager
    General Manager
    1 month ago
    £48000–£52000 yearly
    Full-time
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

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  • Bar Supervisor
    Bar Supervisor
    2 months ago
    Full-time
    London

    Welcome to The Ivy Asia Chelsea, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. We’re searching for a dynamic Bar Supervisor to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bar Supervisor: You will oversee bar operations in the absence of the Bar Manager. Bar Supervisor responsibilities include managing stock, serving guests, placing stock orders, and ensuring product quality. You will assist in the training of all employees, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. They make sure customers receive the best service possible, upholding a constant level of staff productivity. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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