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Customer Service Representative Temporary Contract – 6 Months Sandbach £25,500 - £27,000 per annum DOE Monday - Friday • 9am - 5pm We are currently recruiting for a Customer Service Representative to join a busy and fast‑paced environment on a temporary basis. This role is ideal for someone with strong communication skills and proven experience in customer service and complaint handling. Key Responsibilities Responding to customer enquiries via phone, email, and online channels in a timely and professional manner Assisting customers with general enquiries, order processing, and issue resolution Handling customer concerns and complaints through to resolution Identifying opportunities to upsell products or services while maintaining a customer‑focused approach Accurately recording customer interactions and updating internal systems Working closely with colleagues to ensure consistent service delivery Maintaining up‑to‑date knowledge of internal procedures and policies Skills & Experience Required Strong verbal and written communication skills in English Proven experience handling customer complaints (minimum 1 year required) At least 3 years’ customer service experience Confident telephone manner with excellent phone etiquette Strong problem‑solving and analytical skills Ability to work independently and as part of a team High level of accuracy with data entry and record keeping Ability to work effectively in a fast‑paced environment Contract Details Temporary role 6‑month contract In‑person position Benefits Company pension Employee discount Health and wellbeing programme Sick pay To apply or to discuss this role in more detail, please contact (phone number removed) or email (url removed). INDCOM

Team Leader Crewe, CW1 £13.21 per hour Rolling rota My client is a well-established provider of high-quality care to elderly residents. Offering 24/7 care for all residents. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. You will be required to To supervise a team of Healthcare Associates and to ensure that good quality care is provided, in accordance with departmental procedures, guidelines and professional standards, ensuring that individual members maintain their maximum potential and independence. To uphold the standards of the Company in day to day practice and to represent the Company in a professional and positive manner when dealing with others. Skills & Qualifications required Working towards an NVQ Level 3 Health & Social Care Must be able to work as part of a team to cultivate a safe, homely and trusting environment Must be able to communicate effectively Promote good team working by example and sharing of best practice Must be able to relate to the people who live at the care home Must be able to work in a professional manner at all times Responsible for attending and maintaining ongoing mandatory and other training as required A satisfactory DBS check Maintain and improve professional knowledge and competence Qualification in safe handling of medicines As a Team Leader you will be responsible for Support and training of junior staff members in all aspects of their work in the home, under the supervision of the Home Manager. To ensure that tasks are performed that a caring relative might normally carry out. To respond to the physical, personal, emotional, religious, cultural and spiritual needs of the resident. Ensure care staff have received a handover either verbally or written. Report to the Home Manager or person in charge, any illness of an infectious nature incurred by a resident, colleague, self or another. Order, store and dispense medication and ensure correct recording of all relevant information relating to medication Complete supervision for care staff Completing audits when required Review assessment of need and individual care planning consultation with the Home Manager, family and Social Services Report on the well-being of residents and liaise with GP's and other professionals as necessary. This may include personal care around continence management, bathing, household/domestic tasks, and providing general support in a sensitive and empowering way: ensuring at all times that privacy, dignity and self-esteem are respected To encourage communication with residents, to assist the individual in retaining their sense of identity. This may include reminiscence work, life history albums, reassurance techniques etc, under the direction and guidance of the Home Manager, family and other professionals To use equipment and aids safely and appropriately. To ensure effective, clear channels of communication with other staff and professionals, and to work as part of a team with colleagues to cultivate a safe, homely and trusting environment. To respectfully maintain professional relationships and clear boundaries with residents, visitors and staff. To honour confidentiality by protecting residents and staff information at all times. To continually strive to work in a respectful and tactful way, with regard to equal opportunities, and challenging negative attitudes to; age, disability, ethnicity, religion, gender, class and sexuality. To regularly report to the Home Manager any problems, concerns, training needs and other relevant issues. To understand and follow policies and procedures. To undergo personal supervision and performance appraisals with line manager To assist the line manager with monitoring and evaluation of home activities Report incorrect use or wasting of resources to the Home Manager. Notify the Home Manager or person in charge as soon as possible of your inability to report for duty and also on your return to work for your next shift from all periods of absence. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Supportive and inclusive working environment. Well-being hours and your birthday off If you have the relevant experience and are based in the Crewe area and would like to learn more, then please contact SaferHandCare and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies

Grounds Maintenance Operative required for a housing association working in Crewe and Nantwich for an initial 6 month period. Role Provide general gardening and grounds‑maintenance services across estates, ensuring high standards, safe working practices, and good customer interaction. Key Duties Grounds maintenance across gardens and communal areas Customer interaction and reporting issues (repairs, fly‑tipping, graffiti, safeguarding) Safe equipment use including PPE, COSHH and incident reporting Vehicle checks and keeping vehicles clean and compliant Accurate recording of work and inspectionsEssential Experience Grounds‑maintenance experience Knowledge of lawn, shrub and plant care Ability to work physically and safely Good customer‑service skills Able to work independently and in a team Understanding of COSHH, PPE and Health & Safety Full driving licenceRate is paye or umbrella, 35 hrs per week. RG Setsquare is acting as an Employment Business in relation to this vacancy

Ownership of a smartphone capable of recording audio. Access to a quiet indoor space for recording (remote work-friendly). Reliable, attentive approach to following recording guidelines.

Do you want to lose the time recording?.