Recovery jobs in United Kingdom - Page 11

Support Worker – Albanian Speaking Location: Community based Client: Private Patient Type: Support Worker / Rehabilitation Support We are looking for an experienced and reliable Albanian-speaking Support Worker to support an adult male in the community. This role involves supporting the client to attend appointments, access the community safely, and regain confidence and independence during recovery. The ability to speak Albanian is essential in order to support effective communication and build rapport. The role will include: * Supporting the client to attend hospital, medical, therapy, and rehabilitation appointments * Assisting with safe community access and travel * Providing practical and emotional support during outings and appointments * Supporting with day-to-day structure, routine, and community engagement * Monitoring pain, fatigue, mobility, and general wellbeing during activities * Encouraging independence while providing support where needed * Working alongside family members and professionals involved in the client’s rehabilitation * Maintaining clear records and acting within professional boundaries at all times The ideal candidate will have: * Experience supporting adults with orthopaedic injuries, reduced mobility, rehabilitation needs, or physical health conditions * Be fluent in Romanian and able to communicate confidently in English * A calm, reliable, and professional approach * Good communication and observation skills * An understanding of risk, safeguarding, and community-based support * The ability to adapt support according to pain, fatigue, and mobility levels * Previous experience supporting clients following serious injury or road traffic accidents is desirable Personal qualities: We are looking for someone who is patient, dependable, empathetic, and confident supporting individuals in the community. The successful candidate will be able to build rapport, promote confidence, and provide safe and consistent support throughout recovery

The Role: As the Assistant Contract Manager, you will support the delivery of planned and major works projects from inception through to completion. This includes assisting with procurement, contractor management, resident consultation and performance monitoring. You will work closely with Contract Managers, commercial teams and internal stakeholders to ensure projects are delivered safely, on programme, within budget and to high standards of quality and resident satisfaction. Key Responsibilities: • Support Contract Managers in delivering planned, cyclical and major works projects., • Assist with procurement and tendering processes, ensuring specifications and contract documentation are complete and compliant., • Support preparation of project briefs, specifications and stakeholder communication plans., • Assist with ensuring compliance with CDM Regulations 2015, the Building Safety Act and relevant legislation., • Help monitor budgets, programme delivery, KPIs and risk registers, escalating issues where required., • Support the organisation and attendance of contractor and consultant progress meetings., • Assist in ensuring statutory and non‑statutory resident consultation is carried out effectively., • Liaise with internal teams including asset management, compliance, procurement and home ownership services., • Support leaseholder notification processes and cost recovery in line with lease requirements., • Maintain accurate records, reports and project documentation. What We’re Looking For: • Experience working in a housing, construction or contract management environment., • Understanding of procurement processes, contract administration and building safety requirements., • Knowledge of health & safety, compliance and regulatory frameworks., • Strong organisational skills with the ability to manage competing priorities., • Excellent written and verbal communication skills., • Confident working with contractors, consultants and internal stakeholders., • Proficient in Microsoft Office, including Excel., • Proactive, detail‑focused and committed to continuous improvement. Qualifications & Requirements: • HNC/HND/Degree (or equivalent experience) in construction, property or a related discipline., • NEBOSH Construction Certificate desirable., • Experience within social housing or local government environments desirable., • Commitment to equality, diversity, health & safety and professional development

About The Role Are you excited by large-scale investment programmes, transforming homes, and leading high-impact capital projects? If yes then this could be the role for you. Were looking for a skilled and driven Capital Works Manager to lead major programmes across our organisation. What will I be doing? Youll lead the planning and delivery of our capital investment programme shaping the future of our homes. You will: Deliver major repairs, refurbishments and planned programmes Lead the management of the Voids Programme Manage the Major Fire Works Programme Conduct surveys and technical scoping Develop specifications, tenders and contract documentation Ensure regulatory and building safety compliance Manage contractors to ensure quality, performance and value for money Oversee project budgets and report to senior stakeholders Support sustainability and decarbonisation initiatives (including Warm Homes Wave 3) Engage residents to ensure considerate project delivery Maintain high-quality asset data and records This is a highly visible role requiring regular travel nationally. About The Candidate What do I need to apply? Degree or HNC/HND in Building Surveying, Construction, Engineering or similar Professional membership (RICS, CIOB, APM, CIBSE or MIET) or working towards Experience delivering capital works programmes Strong technical and contract management knowledge Understanding of CDM and building safety regulations Strong fire safety legislation knowledge Strong stakeholder engagement skills This is a great opportunity for someone who loves hands-on project delivery and making a tangible difference. Whats in it for you Competitive salary package Generous annual leave Hybrid working with flexibility Wellbeing and health benefits A culture rooted in inclusion, respect and empowerment About The Company A registered social landlord andone of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. Thats where you come in. As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. TPBN1_UKTJ

Do you have a passion for empowering others to live healthier lives? Do you have experience as a service manager in services that support with alcohol addiction or other vulnerable clients? This is an opportunity for an experienced service manager to play a pivotal role in an efficient and encouraging service based in Seven Sisters supporting service users make positive changes in their alcohol use recovery journey. Your key responsibilities include Providing strategic leadership and day-to-day management for the service. Developing and maintaining strong partnerships with key stakeholders, providers, and community organisations. Leading, motivating, and supporting a team of skilled staff, ensuring effective supervision and guidance. Ensuring compliance with all statutory, regulatory, and safeguarding requirements. Fostering a culture of continuous improvement, innovation, and high performance. Please apply via this advert—we aim to respond to everyone. If you haven’t heard back within 72 hours, please complete the “Send Us A Message” form on the Contact Us page on the Red 5 People website, and we guarantee a real person will get back to you. For more details, call the office and ask for David (contact details can be found on the Red 5 People website)

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

We currently seeking a Substance Misuse Recovery Worker for our client in Croydon on a 3 month contract to start ASAP. The rate of pay will be negotiated between £22-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: • Supporting service users from point of entry into the service and through their treatment/recovery journey;, • Providing screening, assessment, and recovery planning and onward referral;, • Reducing alcohol related harm to service users and the wider community;, • Promoting carer, service user and community involvement;, • Providing advocacy for access to partnership services;, • Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Higher Level Teaching Assistant (HLTA) Location: East London Contract: Term Time Only Reporting to: Deputy Headteacher The Role Our client is seeking a dedicated and resilient Higher Level Teaching Assistant (HLTA) to join their specialist therapeutic primary provision. This is a rewarding opportunity to work within a nurturing educational environment that supports pupils who have been excluded from mainstream education or are currently not attending school. The role combines supporting high-quality teaching with a strong focus on pastoral care, underpinned by therapeutic approaches to behaviour and learning. The HLTA will play a key role in supporting the delivery of lessons, leading small group and whole-class learning where appropriate, and helping to create a safe, structured, and supportive environment where pupils can rebuild confidence and re-engage with education. Key Responsibilities The HLTA will: • Support the planning and delivery of engaging lessons tailored to individual pupil needs, • Lead small group interventions and, where appropriate, deliver whole-class teaching, • Work closely with teachers to implement the curriculum using nurturing and therapeutic approaches, • Support differentiated learning for neurodiverse pupils and those with complex needs, • Assist in monitoring pupil progress and contributing to assessment and reporting, • Implement individual education and behaviour plans in collaboration with teachers and therapeutic staff, • Promote literacy and numeracy development through targeted support, • Use positive reinforcement and consistent behaviour strategies, • Build positive relationships with pupils to support engagement and emotional regulation, • Help maintain a safe, structured, and inclusive learning environment, • Ensure safeguarding, risk assessments, and health and safety procedures are followed About the Pupils Pupils within this provision often have complex needs, including neurodiversity and social, emotional, and mental health (SEMH) challenges. Many will have experienced disrupted education, including exclusion or prolonged absence from school. The provision focuses on rebuilding trust in education through strong relationships, consistency, and a highly personalised approach to learning. Candidate Profile The ideal candidate will be a committed and adaptable HLTA with experience supporting children with additional needs. Key requirements: • HLTA qualification or equivalent experience, • Experience working in a primary school setting, ideally Key Stage 2, • Experience supporting pupils with SEMH needs and/or autism (desirable), • Strong understanding of inclusive and differentiated support strategies Key skills and attributes: • Ability to build positive, trusting relationships with pupils, • A calm, consistent, and nurturing approach, • Strong communication and teamwork skills, • Confidence leading learning activities and supporting teaching delivery, • Resilience and adaptability in a dynamic environment, • Commitment to safeguarding and pupil wellbeing The Organisation’s Approach Our client delivers education through a therapeutic model, combining strong pastoral care with structured, consistent approaches to learning. Their approach is built on: • Understanding neurodiversity and attachment, • Using relationships to support recovery and engagement, • Viewing behaviour as communication, • Promoting emotional literacy and life skills, • Delivering inclusive, strengths-based education What’s on Offer • A supportive and collaborative working environment, • Opportunities for professional development and training, • A rewarding role with real impact on young people’s lives, • A varied position where no two days are the same Safeguarding Statement Our client is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and adhere to safeguarding policies and procedures. If you feel this would be the ideal vacancy for you, then please apply below or contact our team direct and ask for John Stokes @ SENCare Recruitment. SENCare Recruitment is fully committed to the safety and welfare of children, and by applying for this vacancy, you are consenting to SENCare Recruitment Ltd storing your personal details in line with the new GDPR regulations

Single Homeless Project has an opportunity for a Project Worker to join our experienced and committed teams based in Camden?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: At the heart of Camden’s mission to end rough sleeping, the Gray's Inn Road project offers short-stay accommodation for 16 individuals experiencing some of the most challenging periods in their lives. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service plays a pivotal role in ensuring rough sleeping in Camden is not only rare but brief and not repeated. Residents typically stay between three to six months, during which time the focus is on creating pathways into safe, sustainable housing and renewed independence. You’ll be part of a dynamic, forward-thinking team dedicated to delivering trauma-informed, psychologically informed support. You’ll work closely with clients facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and histories with the criminal justice system. With your own caseload, you’ll conduct in-depth assessments, build tailored support plans and facilitate interventions that reflect the needs, strengths and aspirations of each person. Every day brings new opportunities to connect people with education, training or employment, to help them rebuild practical life skills, and to foster progress towards long-term goals. This is a role where no two days are the same, and the impact you’ll make is tangible. From supporting someone through a housing move to witnessing the first steps towards recovery or reconnection. You’ll work alongside a wide range of services including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway, as well as contribute to the operational running of the service and uphold high standards in safety and compliance. At SHP, you’ll be part of an organisation that values learning and growth, offering you access to high-quality training, reflective practice and real opportunities to progress your career. Most importantly, you’ll be part of a team that believes in people’s potential and in your ability to help unlock it. About you: You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 3rd May at Midnight Interview date: Tuesday 12th May online via Microsoft Teams Please note, there will be a second stage interview for suitable candidates in our service in Camden. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Central Recruitment are working with a charity dedicated to supporting people experiencing mental distress to work through trauma, build supportive relationships, and explore ways to live fulfilling lives. Our client is currently recruiting two Therapeutic Practitioners to work in a residential service in the Coulsdon area. Adopting a Psychologically Informed Environment (PIE) approach, the service offers a 24/7 safe, supportive environment for adults living with severe, complex mental health conditions, dual diagnosis and who may have experienced multiple placement breakdowns. • 40 hours per week, • Monday - Sunday (rota basis), • Shifts: 9AM – 5PM and 1PM – 9PM, • Temporary: 1 month with the possibility of transferring to permanent, • £16.95 per hour (£14.80 per hour, with £2.15 holiday pay) This is a fantastic opportunity to join a trauma-informed residential service supporting adults with complex mental health needs. Key responsibilities: • Support a caseload of 3-4 clients to progress their recovery and achieve personal goals, • Facilitate community groups under the guidance of the Service Manager and Community Psychologist, • Work within a Psychologically Informed Environment framework, • Co-produce structured recovery, risk and move-on plans and support clients to achieve them, • Build therapeutic relationships through meaningful engagement, • Maintain strong partnerships with care teams and families, • Support clients to integrate within the service and wider community, • Assist with medication in line with organisational procedures, • Participate in reflective practice sessions, • Lead delegated administrative tasks, • Promote safeguarding, dignity and mental capacity awareness What we’re looking for: • Experience supporting adults with complex mental health conditions using a recovery-focused approach, • Understanding of recovery principles and associated support needs, • Ability to build attachment-focused working relationships, complete assessments and develop action plans, • Strong interpersonal and communication skills, including active listening and clear information sharing, • Ability to manage and de-escalate challenging or violent behaviour, • Good written, numeracy and administrative skills, • Awareness of health and safety in residential settings Desirable: counselling qualification or relevant training/experience, including engagement in personal therapy Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area. The Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment. The role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation. Key Responsibilities • Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager., • Responsibility for warehouse health, procurement, KPI’s and operational performance., • Responsibility for disaster recovery planning which is regularly reviewed and tested, • Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately., • Monitor forecast accuracy and prepare scenarios for volume fluctuations., • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation., • Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement., • Identify the most operational and cost-efficient movement across all modes of transport, • Analyse data to support smarter, faster, and more efficient decision-making., • Work alongside operational managers to drive performance against KPIs and service levels., • Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks. Operational Coordination • Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput., • Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes., • Identify operational bottlenecks/constraints and build suitable mitigation plans. Audit and Regulatory Compliance • Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards., • Support teams with any remedial actions in response to audits., • Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business., • Training matrix, • Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc Customs Clearance, Civil Aviation Authority and Contractual Agreements • Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently., • Support with Civil Aviation Authority compliance requirements such as clearance checks on employees., • Support the Head of Legal in cascading key contractual requirements to relevant departments. Health and Safety Compliance: • Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. Cost Control • Responsibility for the operations budget & operations/warehouse P&L, • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation. Security • Develop and implement security processes and procedures. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

D365 Business Systems Manager / Project Lead required to work anywhere within the UK. This is a primarily remote role, though you’ll need to travel to other offices on rare occasions. Please note: We are unable to offer visa sponsorship for this position, so you must have the existing right to work in the UK to apply. No Student Visa’s either! Primary purpose: As the Business Systems Manager, you’ll leverage your expertise in application support and development, including understanding business needs, and interpreting into technical requirements. Working closely with the IT Director and Security Manager you’ll oversee and implement programs to ensure the proper architecture serves the business requirements and it meets the desired performance and optimised to meet business goals. Your goal will be to ensure our business systems and IT framework operate effectively. Business Systems Manager responsibilities: - • Ability to create technical specifications and architecture diagrams, • Develop architecture standards, policies, and guidelines aligned to business goals., • Working with the IT team to design functional technology solutions and necessary integration, • Overseeing development, configuration, automation and DevOps, • Providing technical support to software development teams, • Communicate system requirements to external partners/ development teams, • Monitor systems to ensure they meet both user needs and business goals, • Overseeing supply chain and vendor management Skills required: • Essential knowledge of Microsoft Dynamics 365, • Preferably knowledge of MECOMS/MEEP modules in D365, • Azure cloud platform., • Understanding of integrating CRM to multiple back office systems is desirable, • Hands-on experience in technical business solutions design and track record of overseeing implementation., • Hands-on experience with supply chain management and software development, • Understanding of strategic IT solutions, • Understanding of Office 365 and Admin Centre to support IT Team, • Over 5 years of industry experience, • Degree in Computer Science, Information Technology, or related experience, • Knowledge of best practices for scalability, availability, backup and disaster recovery, • Problem-solving aptitude My client is offering a salary of £60,000 - £70,000, depending on your skills and experience, along with a great benefits package. If you’re a D365 leader with the qualities my client is looking for, please send us your CV. This is a fantastic chance to join a well-established company and make a real impact on their IT team

Vacancy: Senior Associate - Operational Resilience Contract: Permanent Salary: Up to £27,500 per annum Location: West London Start Date: Immediate requirement We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis. This is an office-based role suited to a motivated professional with experience in operational resilience, business continuity, and third-party risk management within a regulated environment. Candidates will be assessed on their knowledge and research of the role and job description, and those with hands-on experience in Business Continuity Planning, Vendor/Outsourcing Management, and Operational Risk will be given preference. Role Overview The role supports the development, implementation, and ongoing enhancement of the Operational Resilience framework. You will assist senior management in ensuring critical services remain resilient, identifying gaps in processes and controls, and embedding resilience practices across the organisation. Key Responsibilities Operational Resilience Develop, review, and support implementation of Operational Resilience policies and action plans Support Business Impact Analysis (BIA) processes, including data collection, training stakeholders, and producing consolidated reports Act as first-line point of contact for Operational Resilience matters Coordinate third-party resilience assessments Support incident management activities and governance reporting Assist with cyber resilience, IT resilience, and business continuity oversight Participate in Operational Resilience working groups and governance forums Review and challenge operational risk impacts of new projects Assist in embedding a strong Operational Resilience culture through training, workshops, surveys, and awareness initiatives Collect and monitor MI for Senior Management and Board reporting Ensure appropriate record keeping and GDPR compliance Business Continuity Planning Support the design and delivery of Business Continuity standards Assist with recovery arrangements and annual BCP testing Support development of continuity plans and staff training Maintain BCP timetables and reporting Outsourcing & Third-Party Risk Support the Outsourcing framework in line with SYSC 8 requirements Assist with embedding outsourcing policies, regulatory requirements, and audit findings Support contract oversight and annual reviews Prepare MI and reporting for Senior Management and the Board Policy, Training & Audit Assist in drafting policies, processes, strategies, and frameworks Support workshops and training on crisis management, outsourcing, and BCP Assist in responding to and closing audit actions Skills & Experience Required Minimum 3 years' experience in operational risk / operational resilience within a bank or regulated financial services environment Strong understanding of Operational Resilience, Business Continuity, and Regulatory expectations Experience developing and implementing policies and procedures Ability to work to tight deadlines and under pressure Strong communication and stakeholder management skills Collaborative team player with a proactive mindset Commitment to organisational aims and objectives This is an excellent opportunity for a candidate looking to build long-term experience in Operational Resilience within a regulated financial services environment

Vacancy: Senior Associate - Operational Resilience Contract: Permanent Salary: Up to £27,500 per annum Location: West London Start Date: Immediate requirement We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis. This is an office-based role suited to a motivated professional with experience in operational resilience, business continuity, and third-party risk management within a regulated environment. Candidates will be assessed on their knowledge and research of the role and job description , and those with hands-on experience in Business Continuity Planning, Vendor/Outsourcing Management, and Operational Risk will be given preference. Role Overview The role supports the development, implementation, and ongoing enhancement of the Operational Resilience framework. You will assist senior management in ensuring critical services remain resilient, identifying gaps in processes and controls, and embedding resilience practices across the organisation. Key Responsibilities Operational Resilience Develop, review, and support implementation of Operational Resilience policies and action plans Support Business Impact Analysis (BIA) processes, including data collection, training stakeholders, and producing consolidated reports Act as first-line point of contact for Operational Resilience matters Coordinate third-party resilience assessments Support incident management activities and governance reporting Assist with cyber resilience, IT resilience, and business continuity oversight Participate in Operational Resilience working groups and governance forums Review and challenge operational risk impacts of new projects Assist in embedding a strong Operational Resilience culture through training, workshops, surveys, and awareness initiatives Collect and monitor MI for Senior Management and Board reporting Ensure appropriate record keeping and GDPR compliance Business Continuity Planning Support the design and delivery of Business Continuity standards Assist with recovery arrangements and annual BCP testing Support development of continuity plans and staff training Maintain BCP timetables and reporting Outsourcing & Third-Party Risk Support the Outsourcing framework in line with SYSC 8 requirements Assist with embedding outsourcing policies, regulatory requirements, and audit findings Support contract oversight and annual reviews Prepare MI and reporting for Senior Management and the Board Policy, Training & Audit Assist in drafting policies, processes, strategies, and frameworks Support workshops and training on crisis management, outsourcing, and BCP Assist in responding to and closing audit actions Skills & Experience Required Minimum 3 years' experience in operational risk / operational resilience within a bank or regulated financial services environment Strong understanding of Operational Resilience, Business Continuity, and Regulatory expectations Experience developing and implementing policies and procedures Ability to work to tight deadlines and under pressure Strong communication and stakeholder management skills Collaborative team player with a proactive mindset Commitment to organisational aims and objectives This is an excellent opportunity for a candidate looking to build long-term experience in Operational Resilience within a regulated financial services environment . TPBN1_UKTJ

Supply Chain Coordinator Location: Chessington with parking Salary: £30k to £35k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials and more!! Working Pattern: Full Time Start Date: ASAP Our client, a dynamic and purpose-driven organisation, is seeking a passionate Supply Chain Coordinator to join their innovative team. If you thrive in a fast-paced environment and are eager to contribute to sustainability excellence, this could be the perfect opportunity for you! They are a collective of forward-thinking brands dedicated to empowering change and leaving a positive legacy for future generations. Committed to sustainability and providing award-winning services set industry standards for compliance and ethical practises. What You'll Do: As a Supply Chain Coordinator, you will play a pivotal role in ensuring seamless product delivery and exceptional customer service. You'll be the key operational link between account management, logistics, suppliers, and customers. Managing the full purchase order lifecycle from creation to delivery and reconciliation. Raising purchase orders and liaising with suppliers to meet service level agreements (SLAs). Monitoring estimated times of arrival (ETAs) and shipment tracking information. Ensuring accurate delivery documentation and compliance. Maintaining stock allocations in line with sales team requirements. Analysing supplier performance and addressing any issues promptly. Providing administrative support to purchasing and recovery departments. Maintaining data integrity and updating CRM systems. What we need: Proven experience in supply chain management or a related administrative role. Excellent communication skills, able to build effective relationships across all levels. Strong problem-solving abilities with a knack for addressing issues pragmatically. Proficiency in Microsoft Office, especially Excel, Word, and Outlook. An understanding of how operational accuracy impacts customer outcomes. A commitment to maintaining high standards of data accuracy and integrity. Why Join? Fun Environment: We believe in working hard and playing hard! Enjoy engaging events and celebrations that bring our team together. Responsible practises: Be part of a movement that challenges wastefulness and promotes sustainability. Supportive Culture: We care for one another, providing constructive feedback and celebrating our successes together. Energetic Atmosphere: Stay updated with the latest innovations, and bring your creativity to the table! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Salary: £31,000 per annum plus benefits Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview) Contract: Permanent Location: Walton on Thames (Elmbridge) Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you. What You’ll Be Doing You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing & Support Deputy Manager: Supporting the manager and acting up in their absence Staff supervision and development Working with the manager to create new opportunities and plan implementation Daily operational planning Working with a small number of clients Family mediation and support, bringing families back together Working with a community of professionals to support the right outcomes Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice Supporting the team with repair issues and repayment agreements for rent arrears Property and health and safety checks It is an exciting time for our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know. What You’ll Need To be successful in this role, you will need: Ability to develop non-judgmental professional relationships with clients The ability to manage your own time, delivering outcomes and meeting deadlines An Enhanced DBS check (to be completed by us upon successful application) A full, valid driving licence and use of your own car for business purposes Experience in homelessness and homeless housing pathways Knowledge of support services, including legislation on safeguarding, data protection and benefits Experience supporting or managing staff Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How We’ll Set You Up for Success We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification. Why Work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible. Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 wellbeing day per annum (pro rata) A defined contribution pension scheme Interest-free staff loans The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover What’s Next At Transform, we’re all about celebrating diversity because we know it’s key to our success. We’re committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you. If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager. REF-(Apply online only)

Freightserve recruitment are looking for a Operations Lead Agent looking after Key Accounts for a Worldwide Freight Forwarder based in the Heathrow area. The Operations Lead for Airfreight oversees day-to-day execution of critical air cargo movements for high-value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast-paced, deadline-driven environment. Daily Duties:- • Lead airfreight teams responsible for bookings, pre-alerts, tracking, and exception management., • Ensure all shipments meet airline cut-offs, security requirements, and customer-specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance., • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root-cause analysis for delays, rollovers, or documentation errors., • Oversee end-to-end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather-related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines., • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence., • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data., • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Experience • Experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade compliance and customs procedures., • Experience managing time-critical shipments and high-pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight systems, airline portals, and visibility platforms. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is recruiting a Project Worker (Complex Needs), to work at a service in the Westminster area. The service is a 68 bed men's hostel providing 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, experience of rough sleeping and criminal justice contact. • Monday – Friday, 37.5 hours per week, • Shifts: Early- 08:00 - 16:00 and Late- 13:00-21:00 (rotating weekly between early and late shifts), • Temporary: approx. 3 months, • £17.14 per hour (£15.29 per hour, with £1.85 holiday pay) KEY RESPONSIBILITIES: • Hold a caseload of up to 10 key clients and conduct regular key working sessions resulting in Support Plans that are person-centred, trauma informed and enable progression, • Complete comprehensive risk and needs assessments, • Conduct skilled and sensitive support and safety plans with people who may be ambivalent about taking-up support and who may have had difficult experiences in the past, responding in a psychologically informed way to the challenges posed by complex needs in a residential setting, • Respond to all referrals within agreed timescales, • Make use of the service cluster by ensuring that residents who are readying/willing to move to step down are able to do so without the creation of unnecessary barriers, • Assist in the delivery, evaluation and development of the in-house recovery programme in partnership with the Recovery and Opportunities Coordinator, • Enable residents and other staff to identify the psychosocial factors that impact the use of coping mechanisms such as hospital presentations, substance use, aggression/conflict which may be no longer be helpful, • Work with residents to maximise benefit entitlements and secure project income through efficient rent collection and the minimisation of arrears and void loss, • Support individuals to address and/or challenge benefits sanctions/suspensions, including where benefits have not been awarded., • Work with those who have no recourse to public funds (NRPF) to secure an income and/or access services to meet their basic needs and support the development of independent budgeting skills where appropriate through the use of information and advice giving as well as looking at practical skills, • Ensure that all voids are prepared to an acceptable standard and re-let in a timely fashion in order to maximise income receivable from rents and charges, • Monitor, record, report and follow up all maintenance issues within the scheme, • Participate in housing management procedures, such as room checks, locality checks and Health and Safety checks WHAT WE’RE LOOKING FOR: • Experience of working with people who have experienced or been threatened with homelessness including those who live in temporary or insecure accommodation, • Case/key working experience, including working with people who have complex or troubling experiences and/or behaviours, • Ability to produce high quality, personalised support and safety plans that are reflective of the clients you are working with, • An understanding of how trauma and adversity have the potential to create re-occurring incidences of multiple disadvantage, • An awareness of the legislation that governs mental health services and the application of such legislation, • An understanding of the multiple issues that can lead to homelessness and how such experiences can impact on people's willingness to then engage with services, • Ability to navigate across various specialties whilst working with multi-agency professionals, to create support and safety plans for clients, • Ability to spend time getting to know people and understand them, particularly when it seems that they are disinterested., • Strong I.T skills including the use of Microsoft Office programmes and database recording systems FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Critical Shift Engineer – Client Side | EC London | Continental Shift Location: EC Postcode, Central London Excellent Earning opportunity through strong Salary, OT & Bonuses (£60,000-£70,000 POT earnings) Shift Pattern: Continental (Days & Nights) – 4 Engineer Rota Environment: High‑Resilience / Mission‑Critical Financial Institute. A leading client‑side organisation is seeking an experienced Critical Shift Engineer to join their in‑house engineering team at a flagship, mission‑critical site in the heart of the EC postcode. Why This Role? ✔ Work directly for the client, not a managing agent or contractor ✔ Take ownership of standards, resilience, compliance & engineering excellence ✔ Join a high‑calibre 4‑engineer shift team responsible for 24/7 estate uptime ✔ Be part of a highly invested, mission‑critical environment with strong career progression What You’ll Be Doing ▪️ Deliver PPM and reactive maintenance across all critical electrical & mechanical systems ▪️ Support key infrastructure including UPS, generators, LV distribution, switchgear, CRAC/CRAH units & chillers ▪️ Carry out isolations, switching, and permit‑to‑work in a strictly compliant environment ▪️ Respond to incidents and faults, performing rapid recovery while maintaining uptime ▪️ Monitor and operate BMS/EMS, ensuring real‑time system stability ▪️ Lead and contribute to incident reports, root‑cause analysis, and resilience improvement plans ▪️ Maintain accurate engineering logs, statutory compliance records, and audit‑ready documentation ▪️ Work collaboratively within a 4‑person continental shift team, ensuring flawless handovers What You’ll Bring 18th Edition NVQ Level 3 in Electrical or Mechanical Engineering Prior experience in banking, data centres, telecoms, pharma, or other mission‑critical environments ⚡ Strong competency across LV systems (HV exposure an advantage) Excellent fault‑finding and diagnostic capability in pressured environments Professional, steady, and confident in client‑facing situations What’s on Offer Competitive Salary + Overtime Long‑term, stable career within a prestigious client‑side environment Ongoing training & investment in your technical development Exposure to a world‑class, high‑resilience corporate estate E:(url removed) T:(phone number removed) We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Static AC Engineer - Victoria, London Hill McGlynn is proud to be recruiting on behalf of a well-established and growing building services contractor for an experienced Static AC Engineer to join their team on a static site in Victoria, London. This is an excellent opportunity for a skilled engineer looking for stability, strong earning potential, and long-term career progression. Salary & Package • £42,000 - £45,000 basic (dependent on experience and skill set) - OTE £55,000 - £60,000 with overtime and bonuses - Regular overtime opportunities to boost earnings - Monthly travel card paid for by the business - 29 days paid holiday - Company pension scheme - Full-time, permanent position Role Overview You will be responsible for the service, maintenance, fault-finding, and repair of air conditioning systems on a static commercial site in Victoria, London. Key Requirements • Minimum 5 years' experience within the M&E / air conditioning sector - Strong experience with fault-finding and repair of: - VRF systems - Split systems - Ability to work independently on: - Refrigerant recovery - Pressure testing - Brazed repairs - Compressor changes (VRF and split systems) - Experience working with major manufacturers such as: Daikin, Mitsubishi Electric, Toshiba, Panasonic - Ability to produce clear and detailed remedial and repair reports - Comfortable working both independently and as part of a team - Previous experience working within commercial environments Qualifications • F-Gas Category 1 (essential) Why Apply? This role offers the security of a static site position, excellent earning potential through overtime, and the opportunity to join a reputable company that values its engineers. Ideal for someone looking for stability while still benefiting from strong earning potential. If you're an experienced AC Engineer looking for a static role in Victoria, London, we'd love to hear from you. Please apply by submitting your up-to-date CV today. TPBN1_UKTJ

Job Title – Plant Operator Location – Wandsworth, London Salary – £32,760 + Overtime (1.5x Saturday / 2x Sunday & Bank Holidays) Shift – Monday to Friday (2:00pm – 10:00pm) Job Role of the Plant Operator A fantastic opportunity has arisen for a Plant Operator to join a well-established and essential environmental services business operating within the waste and recycling sector. This role offers the chance to work in a fast-paced, operationally critical environment where you will play a key part in keeping site operations running efficiently and safely. As an experienced operative, you will take ownership of managing bunker levels and coordinating incoming material, ensuring waste is processed effectively and operations run smoothly. You will also act as a key point of contact on shift, supporting and guiding junior and agency operatives while maintaining high standards across the site. This is a hands-on role, ideal for someone who thrives in a busy environment and enjoys responsibility, teamwork, and problem-solving. Responsibilities of the Plant Operator Operating plant machinery safely and efficiently Managing bunker levels and coordinating incoming waste material Supervising and supporting junior and agency operatives on shift Ensuring all work is carried out in line with health & safety procedures Liaising with control teams, supervisors, and sampling teams Supporting smooth material flow and maintaining quality standards Completing daily paperwork, check sheets, and shift handovers Assisting with site maintenance, cleaning, and general operational tasks Supporting wider operational planning and coordination where required Sector – Recycling Non-Negotiable Requirements Experience as a Plant Operator or experience operating plant machinery Desirable Requirements Experience within material recovery or waste transfer operations Flexible approach to working hours and responsibilities The Plant Operator will benefit from: Working for a well-established and essential services provider Opportunities for progression across multiple sites and roles Stable Monday–Friday shift pattern Overtime opportunities at enhanced rates Pension scheme (up to 5%) Holiday allowance increasing with service (20 + 8 bank holidays + additional per year of service) Easily accessible site with parking and strong public transport links TPBN1_UKTJ

Lead with elegance. Curate calm. Redefine wellbeing. At Hotel Indigo & K West Spa Shepherds Bush , our Spa sits at the heart of a hotel defined by individuality, creativity and neighbourhood energy. We are seeking an experienced and driven Director of Spa & Wellbeing to shape and lead one of Londons most distinctive urban wellbeing destinations. This is a rare opportunity for a commercially minded hospitality leader with a genuine passion for holistic guest experience to create a spa that balances performance with purpose, ritual with innovation, and luxury with local character. If you have the ambition to build one of Londons most compelling urban retreats, wed love to hear your story. Whats Our Story? Set in the heart of Shepherds Bush, our hotel draws on the character and rhythm of the neighbourhood to create something distinctively vibrant yet effortlessly comfortable. Within this setting, our Spa & Wellbeingoffering provides a refined urban retreat, combining immersive thermal experiences, bespoke treatments and thoughtfully curated spaces designed for restoration, connection and escape. Heres what you can look forward to as our Director of Spa & Wellbeing: Annual salary: £65,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a healthcare cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery. Owning the end-to end wellbeing journey, from arrival through thermal experiences, treatments, relaxation, and departure; embedding signature rituals that define the Spa experience. Overseeing the safe and effective operation of all thermal, hydro and fitness facilities, including water quality, compliance, preventative maintenance and optimal guest flow. Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards. Curating distinctive spa, retail and relaxation concepts, including private Garden Suite experiences, lifestyle retail, and wellbeing food and drink offerings that enhance guest experience and engagement. Integrating spa, fitness and recovery into a cohesive wellbeing proposition for both hotel guests and local members. Collaborating with marketing and PR teams to build partnerships, wellness activations and community engagement aligned with the Hotel Indigo neighbourhood story. Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards. Whats Your Story? Proven leadership experience as a Spa Manager or Director within a luxury, lifestyle or destination wellness environment. Preopening experience a distinct advantage. A recognised qualification in spa therapy or holistic wellness (CIDESCO, CIBTAC, NVQ or equivalent) supported by strong knowledge of treatments, premium skincare and evolving wellbeing trends. Commercial astute, with a track record of driving revenue performance across treatments, memberships and retail through KPI management and strategic planning. Experience in operating thermal or wet leisure spa environments, with a strong understanding of health, safety and water hygiene compliance. Strong leadership and coaching ability, capable of building high-performing teams and a culture of excellence, accountability and care. Experience developing destination spa concepts, wellness programming and partnerships that attract both hotel guests and local members. Confident using spa management and booking systems, with strong operational oversight and attention to detail Excellent knowledge of spa treatments, wellness trends, premium skincare, and guest experience design Emotionally intelligent, calm under pressure, and naturally polished in guest and stakeholder interactions. As Director of Spa & Wellbeing , you will set the tone for one of Londons most distinctive new urban spa destinations. Your influence will extend from the treatment rooms to the team culture, from commercial performance to the serenity each guest experiences from the moment they arrive. If you are ready to build such to shape and lead this experience at the Hotel Indigo & K West Spa Shepherds Bush, we look forward to your application. All applicants must hold existing rights to work in the UK. TPBN1_UKCT

Are you looking for the right role for you? Then look no further... HGV Driver (C+E) - Spare Driver Salary: £16.79 p/h Hours: Full-time, 46.50 hours per week Location: Herefordshire As an HGV Driver (C+E), you will operate hook lift vehicles to transport waste between our sites across Worcestershire and Herefordshire. You will play a key part in ensuring the smooth running of our waste management operations and provide excellent service in line with safety, environmental, and operational standards. This vacancy is for a full-time position, working five days a week, Wednesday to Sunday. Our promise to you • Competitive salary - The equivalent of 28 days’ annual leave - Pension scheme - On-the-job training and progression opportunities - Recognition scheme - Refer a friend scheme - Flexible benefits, including high street savings, cycle-to-work scheme, and holiday purchase (where applicable) - Access to an Employee Assistance Programme and Best Doctors Service via our Wellbeing Platform What will you be doing? • Driving HGV hook lift vehicles to service FCC sites and third-party waste facilities - Carrying out daily vehicle inspections, safety checks, and defect reporting - Ensuring loads are secured safely and in line with company procedures - Complying with transport legislation and maintaining accurate driver records - Wearing issued PPE/uniform and always maintaining high safety standards - Providing a polite and professional service to colleagues, customers, and the public - Supporting additional operational duties as required What are we looking for? • A valid C+E driving licence (clean licence preferred) - Experience as an HGV driver (hook lift experience desirable, but training can be provided) - Knowledge of the local area (advantageous) - A flexible, reliable, and safety-conscious approach - Strong customer service skills and ability to work well in a team - A commitment to health and safety in all aspects of work About us Severn Waste Services is the public face of municipal waste management in Worcestershire and Herefordshire. We are proud to be part of FCC Environment, one of the nation’s leading waste and resource management companies. Committed to sustainability, we strive to minimise waste sent to landfill by transforming it into valuable resources wherever possible. We operate numerous facilities across England, Scotland, and Wales, employing around 4,200 dedicated people. The UK's recycling and waste management industry has never been more critical. We need innovative individuals who are up for the challenge of tackling climate change. We need people with fresh ideas. We need you. Together, we will meet the UK’s waste management and energy recovery needs. FCC Environment is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. How to apply So, if you want to advance your career as an HGV Driver (C+E), please apply via the button shown