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This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to _. Job Title: Senior Platform Engineer (DevSecOps) Company Description: _ - Series C AI platform for debt markets Job Description: Join 9fin's high-seniority Platform team to lead the security function from the ground up. You will design and implement the automated guardrails, policy-as-code, and secure-by-default systems that allow engineers to move fast while protecting a platform used by 300+ blue-chip institutions across the $145 trillion global debt market. Location: Remote, UK Why this role is remarkable: Opportunity to build a security function from a "cold start," defining the standards, tooling, and culture for a unicorn-stage fintech. 9fin just closed a $170M Series C at a $1.3B valuation, providing massive growth trajectory and stability with 300+ institutional clients. Work in a high-autonomy, low-ego environment within a senior Platform team that functions as an internal product group rather than a ticket-based service. What you will do: Design and implement automated security guardrails across a multi-account AWS environment using Terraform and policy-as-code. Build and maintain secure CI/CD pipelines in GitHub Actions, including secret scanning, dependency analysis, and build integrity checks. Partner with the Head of InfoSec to translate SOC 2 compliance requirements into pragmatic, engineering-led platform features and automated gates. The ideal candidate: Proven experience owning or significantly improving cloud security posture, ideally building security functions from scratch in a startup/scale-up environment. Expert-level proficiency with AWS, Infrastructure as Code (Terraform), and modern application security patterns like decentralized authentication. Strong communicator who can balance security requirements with developer experience to influence engineering teams across the entire organization. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit _. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, IBM, DoorDash, and Elastic to secure infrastructure for an AI world. About the Role: As Senior Channel Sales Manager for EMEA, you'll own the regional partner ecosystem end-to-end — recruiting and onboarding channel partners, building joint business plans, and driving the co-sell motion that generates partner-sourced pipeline and revenue. You'll run regional account mapping and work shoulder-to-shoulder with our Enterprise AE teams to ensure partners are enabled, engaged, and closing. This is a quota-carrying role where you'll be expected to build and grow a focused set of go-to partners that consistently deliver against regional sales goals. If you know how to turn partner relationships into revenue and thrive in a lean, fast-moving environment, this role was built for you. What you'll be doing: Own partner sourced (partner originated) pipeline and revenue (quota) number in region Recruit, on-board and manage partners to drive co-sell Establish and build business plans for regional go-to partners that align to sales goal Present the Teleport portfolio and partner program benefits to partner leadership Continuously work with cross-functional teams to train/enable/certified partners in region Drive account mapping and regional sales meetings to build partner relationships Own regional partner MDF plans and budgets for accelerating end-user pipeline Monitor and report on sales and operational results based on OKRs Manage and drive partner engagement with internal sales organization for resell and co-sell Work closely with regional AE teams on partner engagement and co-sell goals and support them on quota attainment and pipeline generation What We're Looking For: Proven track records of sales over-performance 8+ years partner/channel sales experience Deep understanding of how channel partners work with ISV’s to drive successful co-sell Key partner relationships and network within EMEA channel partners Strategic business and marketing planning capabilities Excellent interpersonal skills and a proven capacity to build strong relationships and close business with partners Demonstrated ability to work cross-functionally especially with internal sellers MSP and distribution experience preferred Must be self-motivated, have strong self-management skills and should demonstrate basic leadership qualities Bachelor’s degree or equivalent required Must be located in the UK or Ireland Nice to Have: Ideally fluent language skills in German or French Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. • Extensive health coverage, • Annual expense budget, • Rest and recovery policies that maximize your ability to recharge, • Investment in your future with retirement savings plans, • Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at _

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. Ability to manage multiple responsibilities

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to _. Job Title: Senior Full Stack Engineer Company Description: LendView, Inc. - AI-native property lending platform Job Description: As the sole engineer driving the product build, you will lead the transition from a traditional SaaS architecture to an AI-native system. Working directly with the CEO, you will own the technical direction, building automated underwriting and document extraction tools that cut property lending times by 50% for UK-based clients. Location: Remote, UK Why this role is remarkable: Take full ownership of an existing, revenue-generating platform and shape its future as an AI-first operating system for property finance. Direct path to a CTO role with equity, offering a unique opportunity to transition from an individual contributor to a technical co-founder position. Work in a high-impact, lean environment where your architectural decisions directly influence the efficiency of multi-million pound real estate transactions. What you will do: Build and maintain a full-stack TypeScript application, extending a complex configurable field and formula system within a PostgreSQL-backed data model. Develop an AI document ingestion layer that utilizes LLMs to automatically read financial documents and populate structured data for underwriting. Orchestrate async processing queues and third-party financial data integrations while managing the cloud infrastructure across AWS, Supabase, and Heroku. The ideal candidate: 5+ years of full-stack experience with deep expertise in TypeScript, React 18, Node.js, and PostgreSQL schema design and migrations. Proven track record of shipping production-grade AI/LLM features, specifically around document parsing, OCR, or structured data extraction pipelines. Professional background in fintech or financial services, possessing a strong understanding of loan mechanics, interest calculations, and data integrity. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit _. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. Making outgoing calls arranging deliveries for customers. Answering incoming calls from customers or healthcare professionals.

Part-Time Block Manager ?? West Norwood (Hybrid) ?? 1 day per week (flexible) | Potential to grow to 2 days Our client is an independent estate agent in West Norwood is looking for an experienced Block Manager to take ownership of a small but growing portfolio of residential blocks. This is a flexible, part-time role ideally suited to someone local who is looking for work-life balance. About the Role: You will be managing 12 small to mid-sized blocks of flats, overseeing all aspects of block management. The role is estimated at 1 day per week, which can be split across two half-days if preferred. Most tasks can be done remotely from home, though occasional site visits for inspections and meetings are required—so proximity to West Norwood is essential. Key Responsibilities: Ensure all safety certificates are up to date Organise surveys, inspections, and routine maintenance Respond to client maintenance requests Issue and manage basic Section 20 notices Track invoices and manage basic financial admin Liaise with clients and contractors as needed Attend property inspections and meetings onsite About You: Proven experience in block or property management Strong organisational and communication skills Knowledge of Section 20 processes Familiarity with Dwellant (preferred but not essential) Based locally with the ability to attend site when required Self-motivated and able to manage responsibilities independently What We Offer: Flexible part-time hours Hybrid working (majority remote) Opportunity to grow the role as the business expands A supportive and professional team environment ?? Salary: Competitive and dependent on experience - open to discussion If you're a seasoned block manager looking for a flexible role with future growth potential, we’d love to hear from you.

About Us: DOHE is a global EdTech championing group headquartered in Singapore, with a branch in the United Kingdom.We are on a mission to transform education by leveraging technology responsibly to enhance educational quality and foster meaningful societal progress. We are building EdTech Hub, a global ecosystem designed to empower startups, foster collaboration, and strengthen innovation across the education sector worldwide.Through our Go-Together Accelerator Programme, we support EdTech founders in turning their vision into reality through tailored coaching and strategic support. Guided by our proprietary Navigator methodology, we create structured and efficient pathways to success for education innovators. Over the next decade, our ambition is to accelerate more than 5,000 EdTech startups globally EdTech Hub IT Team The EdTech Hub IT Team powers the digital foundation of our ecosystem. We design, build, and maintain secure, scalable, and reliable technology infrastructure that enables startups, partners, and stakeholders to collaborate seamlessly. From platform development and data management to cybersecurity and system optimisation, our team ensures that innovation is supported by strong and future-ready technology. By combining technical expertise with a deep understanding of the EdTech landscape, we help create an environment where startups can focus on growth — while we take care of the technology that drives it. We are building a high-impact core team of 9 professionals across engineering, product, and design. Detailed Job Descriptions are available for each role. AI/ML Engineer DOHE Global is using AI to reshape how startup consulting works. AI analyzes coaching sessions and generates reports, matches startups with the right experts, and in the long run, AI Agents will deeply analyze Problem-Solution Fit. This team turns all of that into reality. This is not a prompt engineering role. You'll design and build end-to-end AI pipelines — recording → transcription → summarization → coaching report. Fine-tune LLMs for domain-specific models and architect Multi-Agent systems. [한국어] About Us DOHE는 싱가포르에 본사를 두고 영국에 지사를 운영하는 글로벌 EdTech Championing Group으로, 에듀테크 스타트업이 사회적 가치를 만들고 글로벌로 성장할 수 있도록 에코시스템 (EdTech Hub) 구축 , 글로벌 액셀러레이션 프로그램 (Go-Together) , 데이터 기반 Methodology(Naviagator)를 제공하는 에드테크 전문 그룹입니다. 현재 EdTech Hub, Go-Together 등 내부 핵심 업무 시스템을 고도화하며 글로벌 팀과 함께 일할 시스템 엔지니어를 찾고 있습니다. EdTech Hub IT Team EdTech Hub는 전 세계 에듀테크 스타트업 커뮤니티를 지원하고, 교육 혁신 생태계 전반의 협력을 강화하기 위해 설계된 글로벌 플랫폼입니다. DOHE Global은 현재 전 세계 스타트업의 성장을 지원하는 통합 EdTech Hub 플랫폼을 처음부터 새롭게 구축하고 있습니다. 우리는 이 혁신적인 여정을 함께할 9개의 핵심 포지션에 합류할 전문 인재를 찾고 있습니다. · Build the end-to-end pipeline: recording → transcription → summarization → coaching report · Auto-generate Pre-Diagnosis Reports from survey responses and startup data · Design expert matching algorithms using startup profiles and diagnosis results · Architect and implement Multi-Agent systems · Fine-tune LLMs and train domain-specific models · Design prompts, build evaluation frameworks, manage model versions, and run A/B tests · Intensive Hands-on ML/AI experience · Building applications with LLMs · Model fine-tuning experience mandatory · Python-based AI/ML pipeline design and implementation · Hands-on experience with agent frameworks · NLP fundamentals and speech-to-text integration experience · Business-level English fluency required — daily collaboration with a global team · True believer in AI. You're convinced AI can genuinely change how people work — and you want to build it. · Pipeline thinker. You see the full flow: collection → preprocessing → model → serving → monitoring. · Experiment-driven. You thrive on rapid hypothesis → experiment → measure → improve cycles. · Domain-deep. You want to understand startup incubation deeply and design AI tailored to it. Tech Stack Language Python 3.11+ LLM GPT-5 · Claude · Gemini Framework LangChain · LangGraph · FastAPI ML PyTorch · Hugging Face Transformers STT Whisper · Google Cloud STT Vector DB Pinecone · Weaviate MLOps MLflow · Weights & Biases Infra AWS SageMaker / GCP Vertex AI · Docker DOHE Global은 AI로 스타트업 컨설팅의 패러다임을 바꾸고 있습니다. 코칭 세션을 AI가 분석하고 리포트를 생성하며, 스타트업과 전문가를 AI가 매칭하고, 장기적으로는 AI Agent가 Problem-Solution Fit을 심층 분석합니다. 이 모든 것을 현실로 만드는 팀입니다. 프롬프트 엔지니어가 아닙니다. 녹취 → 전사 → 요약 → 코칭 리포트라는 엔드투엔드 AI 파이프라인을 설계하고 구축합니다. LLM 파인튜닝으로 도메인 특화 모델을 학습시키고, Multi-Agent 시스템을 아키텍팅합니다. · 녹취 → 음성 전사 → 요약 → 코칭 리포트 자동 생성 파이프라인을 구축합니다 · 설문 응답과 스타트업 데이터 기반으로 Pre-Diagnosis Report를 자동 생성합니다 · 스타트업 프로필과 진단 결과를 활용한 Expert 매칭 알고리즘을 설계합니다 · Multi-Agent 아키텍처를 설계하고 구현합니다 · LLM을 파인튜닝하고, 도메인 특화 모델을 학습시킵니다 · 프롬프트 설계, 평가 체계 구축, 모델 버전 관리, A/B 테스트를 수행합니다 · ML/AI 실무 경력 · LLM 기반 애플리케이션 개발 · 모델 파인튜닝 경험 필수 · Python 기반 AI/ML 파이프라인 설계 및 구축 경험 · Agent 프레임워크 실무 경험 · NLP 기초와 음성 인식 서비스 연동 경험 · 비즈니스 수준의 영어 커뮤니케이션 능력 필수 — 글로벌 팀과의 일상적 협업 · AI의 가능성에 진심인 분. AI가 사람들의 일하는 방식을 실제로 바꿀 수 있다고 믿고, 그것을 직접 만드는 분입니다. · 파이프라인을 보는 분. 모델 하나가 아니라, 수집 → 전처리 → 모델 → 서빙 → 모니터링 전체를 설계하는 분입니다. · 실험을 즐기는 분. 가설 → 실험 → 측정 → 개선 사이클을 빠르게 돌리는 것이 즐거운 분입니다. · 도메인에 깊이 들어가는 분. 스타트업 인큐베이팅이라는 도메인을 이해하고, 거기에 맞는 AI를 설계하는 분입니다. Language Python 3.11+ LLM GPT-5 · Claude · Gemini Framework LangChain · LangGraph · FastAPI ML PyTorch · Hugging Face Transformers STT Whisper · Google Cloud STT Vector DB Pinecone · Weaviate MLOps MLflow · Weights & Biases Infra AWS SageMaker / GCP Vertex AI · Docker Language Python 3.11+ LLM GPT-5 · Claude · Gemini Framework LangChain · LangGraph · FastAPI ML PyTorch · Hugging Face Transformers STT Whisper · Google Cloud STT Vector DB Pinecone · Weaviate MLOps MLflow · Weights & Biases Infra AWS SageMaker / GCP Vertex AI · Docker Employment: • Working hours: Full-time 40 hours a week., • Location: Remote - South Korea based or open to global applicants, • Contract: Fixed Term Contract

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You'll be joining Crimson, one of Spotted Zebra's AI Augmented Delivery (AAD) Crews - a lean team made up of a Product Manager and two Product Engineers. This is a role for someone who genuinely lives and breathes building for end users. You'll partner directly with your PM to shape and define what gets built, bringing your own product intuition to every conversation, and then go away and execute - owning the build out largely solo, with the support of your crew and subject matter experts in Data Science and Design, and seeing it all the way through to production. No long hand-off chains, no waiting on others to unblock you. Just ownership, momentum, and shipping things that matter. Key responsibilities: • Partnering closely with your Product Manager to define, scope, and prioritise features - bringing your own product thinking to the table, not just taking a ticket and running with it, • Owning features end to end, from architecture decisions through to production, across the full stack (front end, back end, and everything in between), • Leveraging AI tooling throughout your workflow to move fast, bridge skill gaps, and operate effectively within a lean crew, • Writing and maintaining clean, well-considered TypeScript across both frontend (React) and backend (NestJS), with GraphQL APIs connecting the two, • Collaborating with subject matter experts - including a Staff Engineers, Engineering Managers, Designers, Data Science, QA, and DevOps - on an ad hoc basis as your work demands, • Contributing to a delivery culture that values speed, ownership, and continuous improvement over bureaucracy and hand-offs Requirements • Proven experience as a full stack engineer with strong proficiency in TypeScript and React, • A product-oriented mindset - you care about the why behind what you're building, not just the how, • Demonstrable experience taking features from concept to production independently, • Comfort using AI tools (e.g. Cursor, Copilot, Claude) as a genuine part of your engineering workflow - not just experimenting, but integrating them meaningfully, • Strong communication skills and the ability to self-manage within a small, high-trust team, • Experience working in a startup or early-stage environment, • Experience working in a B2B SaaS environment, • Enthusiasm for helping shape how AI-augmented delivery teams actually work in practice - we're building this model as we go, and your input will matter, • Familiarity with our broader tech stack, including NestJS, PostgreSQL, Redis, RabbitMQ, GraphQL, Apollo, or similar technologies, • Experience in HR tech Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria). This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort o

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surround

Customer Service Adviser / Sales Support Agent.We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail.W

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria). This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from hom

It is always a good idea to include a covering letter outlining your experience as a Customer Partner Agents with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Partner Agentsrole you desire. If you feel that you have the skills an

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-

Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services. Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and r

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit. Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in studies that match your interests and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities No experience needed, including no previous call centre agent background. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based on the selected focus group or research assignment) If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today. Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

Some studies are available for immediate start. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based o

EIS Group is seeking a Lead AI System Architect to oversee the architecture of EIS's agentic AI platform, focusing on the design of multi-agent systems that automate insurance workflows end-to-end across various domains.

This role will be focused on developing strong relationships with agents, managing pricing solutions, and ensuring the delivery of compliance-driven services tailored to different state markets.

Provide effective Video Remote Interpreting. We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. Interpreters will work remotely and may support scheduled or on-demand inte

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay.Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far a

As a Reservations Sales Agent, you are responsible for the management and processing of all inbound Sales and reservations enquiries from various channels, as well as answering customer/agent enquiries. Reservations Sales Agent - Dublin 8.

FOH Receptionist / Administrator -24 hours contract.Atria is a premium, multi-tenant office destination in the heart of Edinburgh, known for its high-quality service and strong tenant community.Youll play a key role in creating a warm, professional first impression while providing essential administ

Residential Worker Residential Family Support Service.Full-Time, 37 hours per week Shift Rota (including weekends, lone working, and sleep-ins).Overtime Opportunities + Sleep-ins.HSC are recruiting for a Residential Worker on behalf of a well-established charitable organisation providing residenti

Build a Career That Changes Lives.At MacIntyre, we believe everyone should have the opportunity to live a gloriously ordinary life – a life filled with choice, independence, relationships, purpose and the freedom to be themselves.We're looking for caring, compassionate and committed people to join

Friendly and chatty support worker wanted in Glossop.Want to support people with learning disabilities to lead fun and independent lives?.Hello, we are three ladies that live in Glossop.We are looking for someone friendly that can involve us in our support and enable us to be active.We like to have

German Speaking Customer Service Advisor.Love travel? Fluent in German? Ready to build a career in customer service?.Were looking for a German Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh.This is a fantastic opportunity for someone who enjoys helping people, solv

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Russian Speaking Customer Service Advisor.Love travel? Fluent in Russian? Ready to build a career in customer service?.Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh.This is a fantastic opportunity for someone who enjoys helping people, s

Superior Healthcare is recruiting.Senior Community Healthcare Support Workers.This is a rewarding night-shift role working with children who have complex clinical needs within their family homes.Your role will focus on ensuring each child is safe, comfortable, and supported to live a.Outdoor activit

Support worker - Supported living.Are you passionate about making a real difference in peoples lives? 21HSC are recruiting on behalf of Care Support Scotland who support people with a diverse range of care needs to live fulfilling, independent lives within their communities.The people they support i

Pay: £17 per hour, Weekly or monthly options available.We are seeking caring, reliable and confident Support Workers to join a small, consistent 2:1 team supporting an adult male living independently in his own home.He has a brain injury and is a wheelchair user, requiring full personal care and sa

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.Empower a caseload of service users to manage their health and wellbeing.As part of a team, you will suppor

Full-Time | Newhaven Road, Edinburgh.Join Newhaven Road in Edinburgh as a Support Worker and play a key role in providing high-quality care and comfort to our service users.Newhaven Road is a residential service in the north of Edinburgh supporting seven adults with physical disabilities.Located nex

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for a confident.This is a specialist residential service for adults with learning disabilities and complex needs.The team

At RBH we believe our people are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for a confident.This is a specialist residential service for adults with learning disabilities and complex needs.The team s

Counterbalance Forklift & Warehouse Operative.Weekly Pay | 6-Month Temporary Contract | Potential for Extension or Permanent Opportunity.Manpower Scotland is recruiting on behalf of a well-established manufacturing client based in Leith, Edinburgh for a Counterbalance Forklift & Warehouse Operative.

Support Worker, Female - Immediate Start.Edinburgh, Mid Lothian, EH8 9LD.Visa support for those already in the UK and who have completed their probationary period.Employers' contribution into your pension.Health and Wellbeing Activities.Opportunities for career development-Support from SVQ to Degree