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Service & Support Technician (level 2) Glasgow - Full time, Permanent Hybrid - home and office (1 to 3 days in office - please note there are no set office days) £28k- £32k, company bonus, annual leave purchase + more We are looking for a Service and Support Technician to play a key role within the CIO IT Service and Support team. With the Service Desk as the front-line of Avidity Group Support, providing excellent customer service to our colleagues and acting as the ‘front of house’ for tickets and queries entering the support ecosystem, your role will be critical as the escalation point for the Service Desk Analysts. You will help to resolve complex technical issues minimising business impact You will come from a 2nd or 3rd line Service Desk analyst role with experience of dealing with 2nd line queries quite easily in a fully cloud based organisation. You will play a key role within our IT Service & Support Team providing excellent service to our colleagues. Working hours are between 8am-6pm, working across 2 shift patterns 8-5 & 9-6 The main responsibilities of the role include, but not limited to: • Ticket and call management, acknowledge and respond to all incoming colleague tickets, managing expectations and prioritising tickets as per prioritization guidelines, • Carry out daily system checks including back up and reporting, • Set up/ remove end user accounts and licences, • Incident management, identifying core issues, follow incident management policy., • Technical support & consultancy, create, update and maintain support knowledge base, Service desk ticketing system., • Perform remote installs via Managed Play Store and/or Company Portal Here are just a few of the reasons our colleagues love working here: • SMART Working, 40 hours Monday- Friday, • We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity., • 25 days holiday per annum + bank holidays, • Family-friendly policies & support such as enhanced maternity or paternity pay, enhanced adoption pay, carers leave & parental leave*, • Plus, lots of amazing discounts, financial & wellbeing support via our EAP, life assurance, enhanced sick pay, • We encourage flexibility, life outside of work and a healthy work/life balance so take advantage of our smart working policy, • Annual pay reviews and access to early pay, • Plus, lots of amazing discounts, life assurance x3 salary, enhanced sick pay, health cash plan, private health care & more, • Fantastic progression opportunities across Avidity Group Do you have what it takes? • You will have at least 2 years of proven and recent experience in an IT support or similar technical role., • Strong ability in using operating systems such as Android, IOS, & Windows 11., • Ability to articulate technical language to all levels across the business, both to colleagues and key stakeholders., • Experience in troubleshooting issues., • Strong communication skills both written and verbal., • Strong workload management and prioritization skills.

You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applic. We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Arnold Clark's Digital department is re

Role: Business Analyst Project: Robotic process automation and AI-enablement Day rate: £400/d (outside IR35) Location: Remote (occasional travel for workshops) Contract: 3 months initial X4 Technology are partnered with a high-growth, PE-backed organisation who are transforming their operations to become automation-first and AI-enabled. As Business Analyst, you’ll drive a major process overhaul within managed payroll - moving the business away from manual, spreadsheet-heavy workflows and toward smarter, scalable, intelligent operations. You’ll lead deep-dive process discovery, redesign end-to-end processes and identify where RPA and AI can remove bottlenecks and unlock efficiencies. Working closely with finance, billing, sales, support, operations and more, you’ll map every touchpoint front-to-back and deliver the blueprint for RPA partner selection and successful delivery. Responsibilities of the Business Analyst (Robotic Process Automation) • Collaborate with functional teams to capture and document as-is processes (BPMN or equivalent), • Run workshops and interviews to gather requirements and identify pain points, • Define success metrics to measure process improvement and RPA impact, • Identify and assess automation opportunities with business units and RPA partners, • Liaise with third-party RPA vendors to translate business requirements into technical solutions Requirements for the Business Analyst (Robotic Process Automation): • Strong RPA knowledge and implementation experience, • Skilled with Visio, Excel, Jira, Confluence, RPA platforms (eg UiPath, Blue Prism), • Excellent stakeholder management and communication, • High-quality BA artifacts (feasibility assessments, RTMs, UAT scripts, training), • Proven ability to work independently and collaboratively across teams This is a 3 month initial contract, working remotely with occasional travel to lead in-person workshops. Day rate is £400/d outside IR35, and there is scope to convert to permanent for the right candidate to support the client’s long-term RPA and AI automation ambitions. If you’re passionate about transforming legacy processes with modern, fit-for-purpose RPA and AI solutions, please apply online for immediate consideration.

Do you thrive in fast-paced environments where attention to detail and problem solving make a real difference? Do you enjoy digging into data, APIs and business logic to make sure everything works exactly as it should? Are you looking for a team that values ownership, communication and getting things done right the first time? This is an opportunity to join a growing software company whose products power the operations of energy providers across the UK. They’re expanding their Test team to keep pace with a rapidly evolving development pipeline — bringing in a Test Analyst to support their platform. You’ll work within the Billing team, alongside a mix of developers and testers, focusing on manual testing across a complex and highly integrated system that underpins energy customer operations. You’ll be responsible for testing new and existing functionality within the billing platform, ensuring the accuracy and reliability of releases before they reach production. You’ll design and execute test plans, write and run SQL queries, validate API responses (JSON) and work closely with developers and BAs to identify and troubleshoot issues. While the role is primarily manual, there’s scope to get involved in automation over time as new tools and processes are introduced. We'd ideally look for: • Strong manual testing background, ideally 2+ years in a similar role, • Experience in CRM and billing systems within the UK energy industry (ESSENTIAL), • Comfortable with MySQL (writing and running queries for validation), • API testing experience (particularly JSON-based APIs), • Familiarity with Agile processes (stand-ups, retrospectives, refinements), • Experience with Jira and Confluence (or willingness to learn), • Ability to work independently, troubleshoot issues and take initiative Formal testing qualifications aren’t essential — if you don’t already hold ISTQB certification, they’ll fund it after probation. Whilst the team are largely remote first, the ideal candidate will need to be comfortable commuting to Lancashire when required - whilst this may only be a handful of times a year, it can be reasonably short notice so being based accordingly will be a huge help. As always, you know where we are...

Reporting Developer Bring your technical expertise to a business that thrives on data-driven decision-making. This is your chance to shape how insights are delivered, powering smarter choices across every corner of the organisation. Role Overview: Location: Remote, candidates must be based in the UK Package: £45,000- £60,000 per annum, Discretionary Annual Bonus & Benefits Industry: Financial Services What You’ll Be Doing: • Develop and maintain reports across multiple systems, ensuring data accuracy and clarity., • Use SQL and scripting to transform business requirements into meaningful insights., • Work closely with Product Owners, Developers, Designers, and DevOps Engineers., • Test and validate MI/BI reports to guarantee data integrity., • Identify opportunities to enhance reporting processes and standards., • Support technical reviews and collaborate with a Lead Reporting Developer and Reporting Analyst. Main Skills Needed: • Experience using SAP Business Objects (Data Services, Information Design Tool) is essential., • Minimum of 3+ years’ experience in reporting, MI, or BI development roles., • Strong SQL expertise (MySQL preferred; Redshift a bonus)., • Background in Financial Services., • Proven experience creating dashboards and BI reports., • Understanding of ETL processes and data integration from multiple sources., • Confident communicator and collaborator within Agile environments., • Experience with JIRA and Confluence. What’s in It for You: • A collaborative team culture that values innovation and curiosity., • Exposure to complex data systems and evolving technologies., • Opportunity to influence business decisions through your insights., • Flexible hybrid working and a supportive environment for continuous learning. Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Senior Power Platform Developer Power Apps, Power Pages, Power Automate, Azure DevOps £500-550 per day, Outside IR35 Initially 4 Months (very likely extensions) Fully Remote (Must be UK based) One of our favorite Consulting partners urgently requires the services of a Senior Power Platform Developer to join a project team, delivering a high profile NHS project. Key Responsibilities: • Design and implement significant enhancements across the Access Portal, focusing on improvements to bulk patient allocation, linked patient account processing, and the overall patient allocation workflow., • Collaborate with the Business Analyst and Service Designer on user research and service design activities to refine requirements and develop new user stories., • Ensure all development aligns as closely as possible with the boards digital standards., • Conduct functional testing of new and existing User Stories., • Create and update business process diagrams and documentation for Power Automate Flows. Essential Skills and Experience: • Proven experience as a Senior Developer with the Microsoft Power Platform, specifically including Power Apps, Power Pages, and Power Automate., • Strong knowledge and practical experience with Azure DevOps for managing tasks, tracking progress, and adhering to Agile development methodologies, including two-weekly sprints., • Experience in implementing bug fixes and applying system improvements based on user-centric design principles., • Ability to work effectively in a team and contribute to a project with strict timescales, • Strong experience in the Public Sector. Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!

Are you an ambitious individual with a passion for uncovering vulnerabilities and strengthening digital defences? As a Penetration Tester you will be playing a key role in protecting our clients’ critical systems. Working in a fast-paced environment you will be working on multiple client engagements. This role has come about due to the amount of requirements they have in the pipeline. Loads of opportunity to progress and learn from experienced consultants working alongside you. There is a wide range of clients that you could be engaged with both Public and Private Sector, some are one off engagements sometimes there will be multiyear engagements. Key Skills • Hands-on experience in penetration testing or IT Health Check delivery, • Eligibility to obtain and maintain UK security clearances., • Familiarity with common tools such as Burp Suite, Nmap, Nessus, Metasploit, etc., • Understanding of network protocols (TCP/IP, OSI model) and common web application, • Current penetration testing qualification such as CREST Practitioner Security Analyst (CPSA), Crest Registered Tester (CRT), or Cyber Scheme Team Member (CSTM)., • Exceptional documentation of your results and deliver the results to the client, • Ability to have technical chats with non-technical individuals to enable them to understand the outcomes. This role is fully remote, however all the support and backing is available within the business, big group chats for you to reach out to if you get stuck. A passionate individual who wants to improve and upskill is perfect for this role.

CSOC Analyst | Permanent | Remote (UK) | £30,000 - £35,000 Peaple Talent have partnered with a consultancy client looking to hire a CSOC Analyst on a full-time permanent basis. Ideally looking for someone with previous and relevant experience, our client will also consider candidates looking to move in to CSOC/Cyber Security, providing you have the passion and enthusiasm for Cyber Security. This role is part of a rotating shift-pattern (once you are up and running) and operates on a shift basis of 8am-8pm/8pm-8am with 4 days on and 4 days off (rotating day/nights). Key Responsibilities: • Oversee and maintain visibility across the full security technology suite., • Actively engage in threat hinting activities during periods without active alerts., • Contribute to the design and configuration of security alerting., • Remain informed on emerging threats, attack methods, and the evolving cyber landscape., • Investigate alerts originating from any of the deployed security systems or solutions., • Prepare detailed incident reports for escalation., • Create, maintain, and document detailed security processes and procedural workflows. Key Requirements: • Previous experience in a similar CSOC/Cyber role (desired)., • Knowledge in Cyber Security with a desire to work and progress in this space., • Industry certifications such as CompTIA CySA+, CCNA etc (desired)., • Practical knowledge of Azure or similar platforms., • Knowledge/familiarity with cyber security defence models. If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV.

Penetration Tester – UK/Remote - £65,000 Are you an ambitious individual with a passion for uncovering vulnerabilities and strengthening digital defences? As a Penetration Tester you will be playing a key role in protecting our clients’ critical systems. Working in a fast-paced environment you will be working on multiple client engagements. This role has come about due to the amount of requirements they have in the pipeline. Loads of opportunity to progress and learn from experienced consultants working alongside you. There is a wide range of clients that you could be engaged with both Public and Private Sector, some are one off engagements sometimes there will be multiyear engagements. Key Skills • Hands-on experience in penetration testing or IT Health Check delivery, • Eligibility to obtain and maintain UK security clearances., • Familiarity with common tools such as Burp Suite, Nmap, Nessus, Metasploit, etc., • Understanding of network protocols (TCP/IP, OSI model) and common web application, • Current penetration testing qualification such as CREST Practitioner Security Analyst (CPSA), Crest Registered Tester (CRT), or Cyber Scheme Team Member (CSTM)., • Exceptional documentation of your results and deliver the results to the client, • Ability to have technical chats with non-technical individuals to enable them to understand the outcomes. This role is fully remote, however all the support and backing is available within the business, big group chats for you to reach out to if you get stuck. A passionate individual who wants to improve and upskill is perfect for this role. Please hit the button to Apply and/or call Jimmy Hearne 020 3950 1996 at InfraView for further info. If this role is not for you, register with us letting us know your preferences and will be in touch when the right role comes in.

Business Analyst (SaaS scale-up) Remote | £35,000 - £45,000 | Annual bonus We’re working exclusively with an award-winning SaaS scale-up, to recruit a Business Analyst to join one of the product teams. This is an exciting opportunity to work on product that directly supports and impacts thousands of individuals across the UK; if you are keen to work on a mission driven organisation with tech for good at their core, this could be for you. The business has grown by 50% year-on-year and has ambitious plans for the next few years. They are a wonderful and inclusive mix of diverse individuals, and the organisation continually supports personal and professional growth. You’ll focus on a mature product with a large customer base, helping refine backlogs, capture requirements, and translate requests into actionable user stories. This is a chance to bring structure and clarity to a high-performing development team, enabling them to deliver effectively and continuously improve the product. We are looking for a Business Analyst who has a few years of experience, and some experience working for a Software as a Service (SaaS) or digital product company. Requirements: • 2-5 years of Business Analysis experience, • Proven experience in an Agile software development environment, • Strong backlog management and user story writing skills., • Experience collaborating closely with developers and product teams, • Excellent communication and stakeholder engagement skills Overview: • Remote first: offices in the SW and SE so you can work onsite if you prefer. You will also go and visit with clients across the UK from time to time, • Start: as soon as possible, but the client can wait a month or two for the right person, • Salary: £35,000 - £45,000 depending on experience, • Annual bonus If you are excited by the idea of working in a scale-up environment that allows you to make a big impact with the work you do, then this could be the role for you. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates with more details.

GIS Technician - Aquaculture Department: Geospatial Analysis & Environmental Planning Reports to: Senior GIS Analyst Employment Type: Full-time (remote) Experience Level: Entry Level Position Overview We are seeking an entry-level GIS Technician to support our aquaculture operations through geospatial data analysis, mapping, and technical assistance. The successful candidate will work closely with our environmental science and operations teams to analyse site conditions, monitor environmental parameters, and create detailed maps and visualisations that support sustainable aquaculture practices. Key Responsibilities Data Management & Analysis • Collect, process, and maintain geospatial data related to aquaculture sites, water quality, and environmental conditions, • Create and update GIS databases for farm locations, equipment placement, and environmental monitoring stations, • Perform spatial analysis to assess site suitability for aquaculture operations, • Generate regular reports on water quality parameters, bathymetry, and environmental conditions Mapping & Visualization • Produce high-quality maps, charts, and technical drawings for internal and regulatory use, • Create visualisations of farm layouts, lease boundaries, and environmental monitoring networks, • Develop web-based mapping applications for field staff and management teams, • Maintain cartographic standards and ensure all maps meet regulatory requirements Technical Support • Assist field teams with GPS data collection and mobile GIS applications, • Support environmental monitoring programs through data visualization and analysis, • Collaborate with biologists and farm managers to optimize site layouts and operations, • Participate in field surveys and data collection activities as needed Documentation & Compliance • Maintain detailed documentation of GIS workflows and data sources, • Ensure all geospatial products meet industry standards and regulatory requirements, • Assist with permit applications and environmental impact assessments, • Support compliance reporting through spatial analysis and mapping Required Qualifications Education & Experience • Bachelor's degree in Geography, GIS, Environmental Science, Marine Science, or related field, • 0-4 years of professional GIS experience, • Coursework or internship experience with GIS software and spatial analysis Technical Skills Proficiency in QGIS, ESRI ArcGIS Desktop and ArcGIS Online Basic understanding of spatial databases and data formats (shapefiles, geodatabases, rasters) Familiarity with GPS equipment and data collection methods Strong analytical and problem-solving abilities Excellent attention to detail and data quality control Core Competencies • Strong written and verbal communication skills, • Ability to work independently and as part of a team, • Time management skills and ability to handle multiple projects, • Willingness to learn new technologies and methodologies Preferred Qualifications Industry Experience • Previous experience or coursework in aquaculture, marine biology, or fisheries, • Understanding of aquaculture operations, site selection criteria, and environmental considerations, • Knowledge of water quality parameters and environmental monitoring practices, • Familiarity with aquaculture regulations and permitting processes Advanced Technical Skills • Cartographic expertise: Experience with advanced cartographic design principles, symbology, and map production workflows, • Programming abilities: Proficiency in Python, R, SQL, or similar languages for data analysis and automation, • Experience with web GIS development (JavaScript, HTML5, CSS), • Knowledge of remote sensing and image analysis techniques

Digital Business Analyst Consultant Salary: Up to £55,000 + benefits Location: UK-wide (London, Manchester, Newcastle, Glasgow) Working Pattern: Mostly remote – occasional travel (1–2 times per month, expensed) About the Company Our client is a leading digital transformation consultancy that blends strategic, creative, and analytical expertise to deliver innovative solutions across both the public and private sectors. Their work combines science, data, and design to create technology that drives meaningful change. The Role We’re hiring on behalf of our client for a Digital Business Analyst Consultant to join their growing Digital Factory community - a collaborative team focused on user-centred design, problem-solving, and the delivery of modern digital services. This is an excellent opportunity for someone passionate about digital transformation and Agile delivery, offering exposure to major UK clients and meaningful, large-scale projects. Key Responsibilities • Support clients in exploring and applying digital technologies and platforms., • Lead the translation of business requirements and user needs into clear user stories and acceptance criteria., • Collaborate within multi-disciplinary Agile Scrum teams across design, product, development, and testing., • Contribute to the delivery of high-quality digital products and services that provide real business value., • Build and maintain strong relationships with internal and external stakeholders. Candidate Profile • Experience in user-centred product or service development projects., • Hands-on Agile Scrum delivery experience, ideally within both public and private sectors., • Strong communication and analytical skills with the ability to bridge business and technical teams., • Proficiency with tools such as JIRA., • Understanding of technical concepts including APIs, microservices, cloud infrastructure, and legacy systems. Desirable: • Cross-sector experience (Public Sector, Financial Services, Utilities, Consumer Products, Retail)., • Experience supporting internal operations such as mentoring, recruitment, or training., • Familiarity with Government Digital Service (GDS) standards., • Certifications in Business Analysis, Agile Delivery, or User-Centred Design. What’s on Offer • Salary up to £55,000 depending on experience., • Predominantly remote working with occasional travel (expenses covered)., • Opportunities for career growth, development, and involvement in major UK transformation projects.

Location: UK Remote Experience: 5–8 years Type: Full-time We’re seeking a Senior Business Analyst to drive operational excellence, process transformation, and data-led decision-making across cross-functional initiatives. What You’ll Do • Analyze and optimize business processes, workflows, and operations., • Translate data and insights into compelling business stories and opportunities., • Collaborate with Service Design, UX, and CX teams to bridge business, design, and technology., • Develop documentation, business cases, and impact models to guide transformation initiatives., • 5–8 years of experience in Business Analysis, Process Analysis, Operations, or Transformation Consulting., • Strong analytical, problem-solving, and storytelling skills with a data-driven mindset., • Proficiency in process modeling and data visualization tools., • Experience in efficiency or transformation programs within consulting or enterprise environments., • Knowledge of Lean, Six Sigma, or process re-engineering methodologies., • Exposure to design-led innovation and collaboration with Service Design or UX teams., • Interest in AI, automation, or ROI modeling for business impact. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to With Ascendion (), you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Bristol, Manchester, Newcastle and Glasgow offering a flexi working model (option of remote or hybrid + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). We are looking for multiple Technical Business Analyst Consultants to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55000 + full benefits + flexi working (option of remote or hybrid + ad hoc client site travel when required). Primary skills and experience required: • Must be eligible or already possess SC Clearance, • Experience in the technical design and development of technology-based products, • Experience working with technical architecture and owning technical writing, • Experience in data analysis, data modelling, and data visualisation tools (e.g. SQL, Excel, Tableau, PowerBI etc.). Willing to learn database schemas, perform data manipulation tasks such as data cleaning, transformation and aggregation, • Ability to learn different delivery methodologies such as Scrum, SAFE and Waterfall, • Proven experience working within technical functions, collaborating with Architects, Data Engineers/Analysts, Technical Designers, Software Developers etc., • Must possess a technical background in either Software Development, QA, or Data. Ideally, you would also have: • Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail, • Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring, • Certifications across Business Analysis, Agile Delivery, User Centred Design etc.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 • Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting SLAs/KPIs. Senior Technical Support Analyst…, • Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed., • Handle “how-to” queries and routine requests with clear, customer-friendly guidance, • Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 • Service Desk/Helpdesk experience (1st / 1st–2nd line), owning incidents through resolution or escalation, working to SLAs., • Experienced in SQL, • Confidence with ticketing systems and incident management (ITIL awareness)., • Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 • Some exposure to web app debugging (ASP/ASP.NET (C#) or JavaScript)., • Experience with iSAMS / education MIS., • Remote (UK) with occasional office visits., • 37.5 hours per week on rotating shifts: 06:00–14:00 / 08:00–16:00 / 10:00–18:00. Ready to apply? 🚀 #Hiring #TechSupport #ServiceDesk #ITJobs #RemoteJobs #ITIL

Please note this role requires an immediate starter and you live near East Kilbride Clean driving licence and access to own vehicle Excellent opportunity for an IT Support Analyst to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month fixed term contract (potential to convert to perm on completion). Are you a dynamic, hands-on IT professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work? to join our UK Services division, based in East Kilbride, with occasional travel to another central Scotland site. In this role, you will be a key part of their UK IT Service Desk, supporting over circa 300 users locally and assisting with remote support for an additional 60 users in Asia. You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: • Provide 1st and 2nd line support across desktop, laptop, server, and printer systems, • Administer Microsoft 365 and Windows 11 environments, • Perform patching and support for various business applications, • Manage IT peripherals and printer systems across multiple UK sites, • Register and manage change requests and trouble tickets, • Participate in IT projects focused on system modernisation What You will Bring: • Degree in an IT-related discipline, • Minimum of 2 years year’s in a similar role, • Strong technical knowledge and analytical skills, • Familiarity with Microsoft applications and general IT infrastructure, • Track record of troubleshooting issues, • Excellent communication and customer facing skills, • Ability to think outside the box, prioritise effectively, and take ownership of issues Bonus experience: • Previous experience working in a manufacturing organisation Additional Info: • Hours: 8am – 4pm (with occasional out-of-hours work), • Location: East Kilbride (with travel to another central Scotland site) This is a fantastic opportunity to gain broad experience in a supportive and forward-thinking organisation. If you're ready to make an impact and grow your IT career, we would love to hear from you

SOC Analyst (L2) – Security Operations Remote (Travel to Reading once per month) Salary: Up to £55,000 per annum + Training & Certifications Areti are delighted to be supporting a rapidly growing cyber services provider in their search for an L2 SOC Analyst to join their expanding UK Security Operations Centre. This organisation partners with a wide range of enterprise customers across Europe, helping them monitor, detect, and respond to threats through cutting-edge tooling, advanced analytics, and proactive cyber defence. As part of their continued investment in UK security operations, they are looking for an experienced analyst with strong technical foundations and a hunger to grow their capability in detection, investigation, and automation. The Role As an L2 SOC Analyst, you’ll be at the forefront of defending enterprise environments, analysing alerts, investigating incidents, and improving detection capabilities across diverse customer estates. Working closely with senior analysts and incident responders, you’ll play a key role in maintaining an effective, high-performing SOC, while continuously developing your skills through structured training and real-world exposure. You’ll be encouraged to contribute ideas, challenge processes, and help refine the team’s approach to detection and response, making a visible impact on how cyber threats are managed and contained. This position sits within a 24/7 security operations model, working as part of a collaborative team that provides round-the-clock monitoring and response for critical customer environments. Key Responsibilities: Build & Enhance: • Tune and optimise security monitoring tools and SIEM rulesets aligned to MITRE ATT&CK., • Maintain and improve internal SOC processes and playbooks., • Assist in testing and validating new detection logic and use cases. Investigate & Respond: • Monitor and triage alerts across a range of SIEM, EDR, and XDR platforms., • Perform in-depth investigations and escalate critical incidents as needed., • Conduct threat hunting and vulnerability analysis activities., • Prepare reports and updates on customer security posture. Improve & Evolve: • Participate in continuous improvement projects focused on tooling, process efficiency, and SOC coverage., • Collaborate with senior analysts to develop new automation and response workflows., • Stay current with emerging threats, attacker techniques, and evolving technologies. About You You’ll be an experienced SOC Analyst (ideally with 2+ years in a 24/7 environment) or an infrastructure/security professional ready to take the next step into advanced operational security. You combine strong technical curiosity with analytical discipline and thrive in fast-paced, high-impact environments. Ideal Experience: • Proven experience in a SOC environment or a strong infrastructure/networking background with security exposure., • Hands-on experience with SIEM platforms – e.g. Microsoft Sentinel, Google Chronicle, or similar., • Working knowledge of EDR/XDR tools such as CrowdStrike, SentinelOne, Palo Alto Cortex, or Microsoft Defender., • Understanding of incident response frameworks (MITRE ATT&CK preferred)., • Experience with vulnerability management platforms such as Rapid7 or Tenable., • Exposure to Cyber Threat Intelligence and its application within SOC workflows., • Experience with ticketing systems (ServiceNow, JIRA, Salesforce) and ITIL-aligned processes., • Strong communicator with solid written and analytical reporting skills. Why Apply? You’ll join a technically advanced team that values collaboration, curiosity, and continuous learning. The company invests heavily in professional development, offering access to vendor certifications, cyber ranges, and hands-on training across the latest tools and techniques. This is an exciting opportunity to sharpen your investigative and technical skills, work with diverse customers, and contribute to one of the UK’s most capable security operations teams. 🌳🌳🌳 Areti Group – Climate Positive Tech Recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit — helping to build a better, more sustainable tech future.

Dynamics 365 Business Central Service Desk Analyst £40,000 to £50,000 Location: Remote or Scunthorpe OVERVIEW Our Business Central Service Desk Analyst plays a crucial role as the frontline contact for technical and software support. This role is dedicated to delivering exceptional customer service by efficiently resolving technical issues as well as, giving customer advice and Guidance in the form of Team calls and Recorded or Live training sessions. By actively engaging with customers and teams, the Service Desk Analyst enhances the overall customer experience while contributing to the organisation’s objectives. The role involves logging and managing helpdesk tickets, meeting service level agreements (SLAs) and KPIs, and collaborating with internal teams to resolve customer issues. Through continuous learning and adherence to compliance standards, the Service Desk Analyst ensures high-quality service delivery and fosters a positive, customer-focused environment. Business Central Experience (Essential) We’re looking for someone with a solid background in Microsoft Dynamics 365 Business Central. You’ll be the go-to expert for all our customer queries, from simple ‘How To’ type queries, through to more complex queries such as Data Investigation and Config Changes. You should be confident in: • Troubleshooting posting errors, transaction discrepancies, and general ledger issues, • Guiding users through standard posting processes such as purchase and sales invoices, receipts, shipments, and journal entries, • Investigating issues like incorrect values, missing lines, or reconciliation differences between modules, • Explaining how master data, dimensions, and document templates impact transactions and reporting, • Supporting users with setup and configuration of customers, vendors, items, and related workflows, • Thinking critically about data accuracy, financial impact, and process efficiency across the ERP, • Providing clear, user-friendly explanations for common confusion points in Business Central workflows (e.g., posting groups, dimensions, or approval chains), • Experience with integrations, reporting tools, and process improvement within Business Central is a plus KEY RESPONSIBILITIES Customer Support: Act as the first point of contact for software support enquiries, providing timely and effective assistance for technical issues as well as advise and Guidance to customers on how they can utilise the solution for their business. You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution. Communicating clearly and constructively using the appropriate communication methods. Providing updates to customers at regular intervals, ensuring expectations are set and met. Proactively encouraging customers to use the self-service portal by offering guidance and sending welcome emails as required. Ticket Management: Log, update, and manage helpdesk tickets with clear and detailed documentation to ensure transparency and accuracy. Prioritising tickets in line with operational targets, ensuring SLAs for response and resolution are consistently achieved. Ensure tickets are resolved to a high standard, getting to the root cause of issues rather than just one-off fixes. Team Collaboration: Work closely with team members and other departments to resolve issues efficiently, sharing relevant knowledge and insights. Participating in team meetings, coaching sessions, one to one/development sessions, product huddles, and handovers to enhance team performance. Assisting other teams by providing accurate and helpful information, ensuring clarity in shared objectives. Meeting targets and deadlines for tasks set by the Management and Leadership teams. Continuous Improvement: Pursue professional development through training, certifications, and self-led learning. Identifying patterns in recurring issues and propose proactive solutions to prevent future occurrences. Suggesting and implement process improvements to enhance service delivery. Compliance and Security: Adhere to GDPR regulations and internal policies to safeguard customer data and maintain confidentiality. Reporting any potential security concerns or incidents promptly to the relevant parties. MAIN TASKS: Specific tasks will include (but are not limited to) Respond promptly to incoming phone calls and emails, ensuring all interactions are logged and prioritised within defined SLAs Maintain internal systems with up-to-date and accurate customer details, such as (but not limited to) 3rd party details, module information, version information, connection information, and user details. Updating internal systems correctly, clearly, and efficiently with ticket detail, ticket summary, time spent on tickets, ticket status, and ticket categories. Communicate software version upgrades, scheduling updates, carrying out the upgrades, and notifying customers of changes. Liaise with suppliers and contractors regarding tickets, projects, and issues, ensuring effective resolution and progress updates. Deliver customer training sessions and participate in customer-facing meetings to provide clear and actionable guidance. Create and maintain customer-facing resources, such as help sheets, video tutorials, training guides, and webinars. Ensure that customer data fixes and manipulations comply with audit requirements and remain transparent and secure. Keep up to date with any industry & legislation changes that may affect our customers through research and discussion/interaction with the team. Contribute towards team strategies, goals, and targets. Contribute towards company strategies, vision, mission, and values QUALIFICATIONS, NEED TO KNOW & TECHNICAL SKILLS • Right to work in the UK., • AAT Level 2 Qualification or equivalent experience in finance or a related field., • 2 + Years supporting multiple customers on Dynamics Business Central, • Proficiency in Implementing or Supporting processes within Business Central, • Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow., • Understanding of ITIL processes or similar frameworks to enhance service delivery., • At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we achieved “Outstanding” accreditation with Best Companies... However, we’re not going to stop there and are focused on achieving 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. So, on top of the normal benefits, we think some of the amazing reasons to join us are: • 28 days of holiday, plus bank holidays = 36 days holiday total! – Prorated for part time employees., • Option to sell back holiday*, • Salary Sacrifice Pension Scheme*, • A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charity, • A friendly inclusive environment across the whole office – we really are a great bunch!, • Enhanced Maternity Pay *, • Enhanced Paternity Pay *, • Enhanced Bereavement Leave, with our “Time to say goodbye leave”, • Free lunches, • Casual business dress code (with option to choose from our free workwear wardrobe selection), • Christmas Thank You Bonus *, • Support and guidance from your very first day!, • Tailored Training Plans to support success in your role., • Personal Development Plans to support career advancement., • On-site parking, • Company Sick Pay *, • Wellness activities, • Salary Sacrifice Electric Car Scheme*, • Salary Sacrifice Bike to Work Scheme*, • Salary Sacrifice Child Care Vouchers, • Length of service / eligibility criteria Salary range between £40,000 to £50,000 per annum (depending on experience). We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our client is seeking a Business Analyst with experience in client integrations within the social housing sector. This is a key role supporting the integration of housing systems with our legacy platform, helping ensure smooth collaboration between clients and our development team. What You’ll Be Doing: • Gathering and documenting client requirements for housing system integrations., • Translating business needs into clear technical specifications for developers., • Collaborating with internal teams to ensure successful delivery of integration projects. What We’re Looking For: • Proven experience with housing systems (e.g., ActiveH, Capita, Aareon, Orchard)., • Strong understanding of integration processes between client and supplier systems., • Excellent communication and stakeholder management skills., • Ability to work in a fast-paced, delivery-focused environment. This is a fully remote, contract role, outside IR35.

I’m currently supporting one of my key clients — a ServiceNow Premier Partner — who are building a dedicated team to deliver a Third-Party Risk Management (TPRM) project. They’re looking for three experienced contractors to join the team in the following roles: • ServiceNow Architect, • ServiceNow Developer, • Business Analyst Key details: • Proven experience on ServiceNow TPRM implementations required, • Outside IR35, • Competitive rate, depending on experience, • Mainly remote, with occasional visits to London, • Initial 6-month contract, • Start date: by the end of the month

ServiceNow Business Analyst Location: UK (Fully Remote) | Contract: 6 Months (Initial) | Outside IR35 We’re seeking a ServiceNow Business Analyst with proven expertise in FSM and Asset Management to support and stabilise an in-flight implementation. This role requires someone confident in assessing current configurations, identifying gaps, and driving improvements to get delivery back on track. Experience Required: • 5+ years as a Business Analyst, with strong ServiceNow FSM & Asset delivery experience, • Hands-on involvement in implementation recovery or optimisation projects, • Excellent stakeholder management and communication skills, • Familiarity with ITIL and agile delivery, • ServiceNow certifications (CIS - FSM) desirable Why Apply: • 6-month initial contract with potential extension, • Outside IR35, • Fully remote (UK-based), • High-impact role shaping a turnaround for a key ServiceNow programme Apply now or message for more details!

Remote Water Procurement & Pricing Analyst | UK | Renewable Energy Sector Are you an analytical thinker with experience in utility procurement, particularly water pricing and contract strategy? Want to play a key role in supporting the UK’s transition to clean energy — all while working remotely? We're a fast-growing renewables firm, and we're looking for a Water Procurement & Pricing Analyst to join our commercial team. This is a fully remote role within the UK, with the opportunity to shape utility strategy and add real value to sustainable operations. What you’ll be doing: • Managing the procurement of water across multiple UK sites, • Analysing water pricing structures, contracts, and consumption data, • Supporting sustainability goals by identifying cost and efficiency improvements, • Working closely with finance, sustainability, and operations teams to support decision-making, • Monitoring market trends and regulatory updates in the UK water sector About you: • Strong experience in utility procurement, preferably water, • Deep understanding of UK water market pricing, frameworks, and contracts, • Excellent Excel and data analysis skills, • Detail-oriented with the ability to translate data into clear insights, • Self-motivated and able to work independently in a remote setting, • Passionate about sustainability and renewables (or curious to learn more!) Why join us? • Work from anywhere in the UK, • Join a purpose-driven business accelerating the UK’s renewable transition, • Be part of a supportive, values-led team, • Competitive salary and benefits, • Clear progression and development opportunities

Senior Business Analyst - D365 CE Remote (occasional site visits when required) Salary up to 65K We are on the search for a senior Business Analyst with strong D365 CE skills to join a UK‑based technology consultancy supporting non-for-profit and charities across the UK. This role is perfect for an individual who has multiple experiences leading full D365 CE implementation projects from start to finish, enjoys collaborating with the CRM delivery teams and someone genuinely loves working directly with stakeholders and clients. This is the perfect time to join as they have a brand new and exciting project starting early next year! As Senior Business Analyst You'll: • Bridge the gap between stakeholders and technical teams, • Design, lead and deliver Microsoft Dynamics 365 CE solutions, working closely with the client's objectives and requirements, • Advise on CRM configuration and development, • Provide guidance and mentorship to other Business Analysts, • Responsible for user Acceptance Testing (UAT) preparation and execution, • Work closely with non-for-profit and charities across the UK What we are looking for: • Strong experience as a Business Analyst in start to finish CRM implementation projects, • Hands-on experience with Microsoft D365 CE implementation, • Great communication and stakeholder engagement skills are a must, • Experienced in process mapping, gap assessment, and solution development Salary up to 65K, Remote working (with occasional site visits), 23 days holiday, Life assurance and Health and Wellness Benefits, + much more If this seems like the right role for you, apply today!

Business Analyst – Cloud Telephony - CCaaS Location: UK Remote Employment: Full Time Are you a Business Analyst with a passion for working with Agile/Scrum teams and the business? In this role, you will translate technical requirements into functional requirements and be the liaison between the business and technical teams for the deployment of a NICE CXone, Geneys Cloud, or Amazon Connect implementation. You will ensure that requirements and design are described clearly and don’t leave room for ambiguity. As a Business Analyst at Navixus, you will work closely with the Client Scrum Master, participate in daily standup meetings, or fill-in as needed. You will work closely with Product owners from one or more Scrum teams to help with decisioning, development priorities and configurations of the business needs, as well as assist in testing and validation to ensure products are delivered to requirements. You will work closely with the technical team members as well and advocate for stakeholders all the while building trust with the Client. Qualifications for success: • 5 or more years of experience working as a Business Analyst in a technical environment, • Knowledge/exposure of CCaaS (Contact Center as a Service) and IVR (Interactive Voice Response), • NICE CXone experience, Amazon Connect and/or Genesys Cloud experience (required), • Experience working with Product owners, • Experience working in an Agile environment, • Experience in performing testing/ validations of IVR call flows, and system configurations, • Contact Center cloud telephony design and/or implementation experience Eventus Solutions Group, LLC, operating under the brand Navixus has successfully merged with its parent organization, Tech Mahindra. This strategic integration strengthens our operational efficiency, enhances our service offerings, and enables us to deliver even greater value to our clients. By combining complementary resources and capabilities, we are better positioned to drive innovation and maintain a competitive edge in the global market. Navixus aims to help clients navigate through their customer journeys with a holistic 4D approach (Define, Design, Develop and Deploy). This comprehensive end-to-end solution suite is personalized to meet an enterprise’s customer facing and back-office requirements. The need for digitalization and automation is on the rise and only those who evolve will stay in the race. Navixus™, TechM BPS’ business unit, offers a 360° digital transformation suite enabling businesses to innovate, automate and accelerate their customer journeys like never before. The pay for this role is per annum. Navixus (Tech Mahindra) also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. We are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .

SOC Analyst Location: Home based/ Remote – Must be Based in the United Kingdom Salary: Up to £35,000, shift based role with 24/7 coverage Qualifications: Must be eligible for SC Clearance The company An exciting opportunity has arisen at an award-winning Microsoft Partner for a SOC Analyst. The business is a fast-growing, industry-leading managed service and managed service security provider, delivering in to mid and large enterprise clients. This is a fantastic opportunity for a SOC Analyst to continue their development at an established Microsoft Partner. The business has a keen focus on developing their staff by providing support for training and earning certifications. You will also gain exposure to cutting-edge technologies, working across security operations and cyberspace. This is a predominantly remote role; you must however be based in the UK to be considered. This role will also require eligibility to gain SC Clearance due to government-based customers. About The SOC Analyst Role As a SOC Analyst, you will support the SOC Manager, acting as an escalation point and technical SME for stakeholders within multiple key clients. This is a hands-on role, that gives you the opportunity to work in a customer-facing capacity as a first point of contact between the customer and security operations centre. As SOC Analyst you will have the opportunity to develop consultancy skills, whilst offering insight into the best technical solutions to secure and report on their client technology stack. Day-to-day tasks include: • Security monitoring and first response., • Incident handling and management., • Vulnerability testing, threat hunting., • Microsoft technology stack experience. Skills and Experience Required for the SOC Analyst Role: • Minimum 2 years’ experience within a similar support based role, ideally in the managed services space across the Microsoft technology stack, • Experience in Entra ID, Intune, and Azure., • Knowledge of Sentinel, and Microsoft Defender., • Experience working within a SOC environment would be advantageous., • Demonstrable experience in forming collaborative working relationships with customers and other internal stakeholders., • Confidence in effectively communicating technical incidents or security threats to non-technical stakeholders., • Previous experience of working with SIEM and log monitoring tools., • SC-200, SC-900 or equivalent certification would be beneficial but not essential. To be considered for this role, you must be UK based and eligible for SC Clearance. JOB ID: #3107759

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: • In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide, • Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Basic Requirements: • Full Professional Proficiency in Odia and English language, • Being a resident in The United Kingdom or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in The United Kingdom, • Ability to follow guidelines and conduct online research using search engines, online maps, and website information, • Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance, • Daily access to a broadband internet connection, computer, and relevant software

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Position Description We’re looking for a motivated Equity Analyst/Researcher to contribute to and help train a new equity research tool for retail investors. You’ll be helping to train the model by applying your expertise to identify and refine how key valuation drivers are interpreted—essentially teaching the system how to think like an analyst. This is a unique opportunity to influence the future of equity research by guiding how analysis is scaled and made accessible to a broader audience. This is a remote position and an hourly role. Weekly hours are flexible, likely just a few per week. Resumes and communication must be submitted in English. Tasks and Deliverables • Choose 10–20 companies you already know well., • For each name, spend roughly 5 hours distilling the core valuation drivers—e.g., revenue growth levers, margin expansion potential, cost structure shifts, regulatory or macro sensitivities, and upcoming catalysts., • Deliver concise write-ups and supporting data that connect each driver to potential equity performance scenarios., • Currently employed or within the past year employed at a equity research firm (sell-side, independent, or buy-side with formal training), with at least 1 year of experience covering companies within the S&P 500., • Ability to turn complex drivers into clear, actionable insights for non-research stakeholders., • Strong written communication and the ability to work independently on a part-time schedule.

Business Analyst Pay rate: £23.38 per hour (£44,988 per annum equivalent) Location: Remote (Wales-based organisation) – Travel to Cardiff required twice in the first month, then once monthly Working hours: Monday to Friday, 37 hours per week We’re recruiting for a Business Analyst to join a prestigious public sector organisation in Wales. This is a fantastic opportunity to contribute to meaningful work in a remote capacity, with occasional travel to Cardiff. Business Analyst Key Responsibilities: • Lead and support data process automation initiatives., • Utilise Azure DevOps for project tracking and delivery., • Analyse and improve existing workflows and systems., • Develop and interpret data process flow diagrams and entity-relationship diagrams., • Collaborate across teams to build effective, scalable solutions., • Work through the phased development lifecycle, ensuring quality and consistency. What We’re Looking For in a Business Analyst: • Strong problem-solving and analytical skills., • Experience with Azure DevOps is essential., • Proven experience in business analysis, especially in data-heavy environments., • Solid understanding of process mapping and solution design., • Background in scientific, environmental, or water-related sectors is advantageous but not essential.

SENIOR INSIGHT ANALYST REMOTE - UK BASED (N.B Sponsorship cannot be provided) UP TO £55,000 THE COMPANY A leading UK industrial supplier is undergoing a major data transformation to improve visibility and decision-making across buying, selling, ecommerce and supply chain operations. THE ROLE As Senior Insight Analyst, you will: • Lead pricing and rebate analysis to support margin optimisation, • Analyse sales, product and operational performance across a high-SKU wholesale environment, • Partner closely with commercial, finance, supply chain and digital teams to influence strategy, • Own eCommerce performance insight across a recently relaunched website, • Conduct proactive analysis to uncover risks and opportunities, • Translate data into clear, actionable recommendations for senior stakeholders, • Support strategic transformation initiatives aligned to a new Microsoft Fabric data platform YOUR SKILLS & EXPERIENCE • Proven experience in Insight or Commercial Analytics, • Background in wholesale/distribution or product-heavy industries strongly preferred, • Strong SQL for data extraction and manipulation, • Power BI experience (dashboarding), • Commercially minded with strong data storytelling capability, • Understanding of pricing, rebates and product margin analytics, • Comfortable working with large, complex datasets BENEFITS • Salary up to £55,000, • Fully remote, • Great opportunity for ownership, • Quick interview process

IFS Data & Integrations Analyst – 6-Month Contract (Possible 12-Month Extension) Start: ASAP Location: Remote with occasional European travel Contract Type: Outside IR35 Overview We’re supporting a global organisation currently rolling out a large-scale IFS ERP transformation programme. As part of this project, we’re looking for an IFS Data & Integrations Analyst to join the team on an initial 6-month contract, with a strong likelihood of extension. You’ll be joining a small, collaborative team responsible for preparing local entities ahead of deployment, focusing on data preparation and system integration activities. Key Responsibilities • Engage with local technical and architecture teams to identify and document integration requirements between local systems (e.g., Transport Management or Finance) and the IFS ERP core solution., • Develop integration specifications and coordinate with 3rd-party integration partners for build and delivery., • Collaborate with local data leads to share IFS data templates, guide on completion timelines, and monitor progress., • Work closely with the programme’s central data lead to ensure full alignment with the global IFS data and integration strategy., • Proven experience as a Data Analyst or Integration Analyst within IFS ERP or similar large ERP transformation programmes., • Strong understanding of data migration processes, system integrations, and working with third-party vendors., • Excellent communication and stakeholder engagement skills across international teams., • Experience with IFS Cloud is highly desirable., • Be part of a global IFS ERP rollout at an exciting phase of deployment., • Work with experienced programme teams and cutting-edge enterprise technologies., • Long-term project with strong potential for renewal or future phases.

We are seeking an Online Safety Analyst to support compliance operations and Trust & Safety initiatives within a leading global streaming platform. This role ensures adherence to regulatory obligations, manages sensitive escalations, and helps maintain a safe environment for users and creators. Customer: Digital Media / Streaming Services Location: Remote Contract: 3–6 months (Immediate start required) Requirements • Bachelor’s degree (mandatory)., • Minimum 1 year of experience in Trust & Safety operations (content moderation, safety issues)., • Strong stakeholder management and communication skills., • Ability to synthesise complex information for diverse audiences., • Passion for online safety and understanding of regulatory landscapes., • Experience in compliance operations or auditing is highly desirable., • Familiarity with Salesforce, SQL, and AI tools is a plus., • Turkish language skills are advantageous. Key Responsibilities • Conduct timely investigations into reported content to ensure compliance with internal policies and regulatory requirements., • Triage and manage high-profile or time-sensitive issues, including crisis situations., • Provide enforcement guidance and training to vendor and operations teams., • Analyse risk trends, identify patterns, and inform operational strategies., • Collaborate with cross-functional teams to improve escalation processes, workflows, and tooling., • Translate moderation insights into actionable reports and visualisations for decision-making. About ElevateFlex ElevateFlex is the flexible resourcing arm of Elevate, a global provider of consulting, technology, and services for law departments and law firms. With over 1,600 professionals across the US, UK, Europe, Asia, and Australia, we’re redefining legal careers through flexibility, innovation, and purpose. We’re proud to be ranked Band 1 in Chambers Global for Flexible Legal Resourcing. Diversity, Equity & Inclusion We believe diverse teams drive better outcomes. ElevateFlex is committed to fostering an inclusive culture where everyone can thrive. We welcome applicants from all backgrounds and encourage you to bring your whole self to work. Apply today and help us change the legal business landscape.

Senior Data Analyst – Member Experience Salary: Up to £65,000 + equity + 10% bonus Location: Fully remote (UK) – quarterly team meetups The Company: We’re working with a fast-scaling, PE-backed consumer tech platform connecting a global membership community through a trusted exchange model. With a recent investment round and a valuation over $100M, the business is in high-growth mode with an exciting exit planned in the next 1–2 years – making equity a meaningful, near-term benefit. The team is close-knit, values-led, and passionate about the product and community. The Role: As a Senior Data Analyst in the Member Experience team, you’ll turn behavioural data into actionable insights that directly influence product and customer strategy. Your work will help reduce churn, increase renewals, and improve lifetime value. You’ll also drive experimentation, support data enablement, and help embed a truly data-led approach across the business. What You’ll Do • Lead analysis on churn, retention, and lifetime value for a membership-based product., • Translate complex data into clear stories and recommendations for product, UX, and leadership., • Design and interpret experiments (A/B tests) to validate hypotheses and improve the product., • Build dashboards and reporting tools to track member performance and engagement., • Collaborate with data engineering, analytics, and product teams to enhance insight delivery., • Support the business in becoming more data-led through enablement and storytelling. What We’re Looking For • Experience in product and customer analytics, ideally in subscription, marketplace, or consumer tech., • Strong SQL skills and hands-on experience with analytical databases., • Understanding of churn, retention, LTV, and experimentation frameworks., • Experience with BI/data visualisation tools (Mode preferred, others acceptable)., • Familiarity with Amplitude, Python, R, or dbt is a plus., • Confident communicator able to translate data into actionable insights., • Self-starter who thrives in a fast-paced, scaling environment.

SENIOR INSIGHT ANALYST SALARY UP TO £55,000 REMOTE Are you a data-driven storyteller who thrives on turning complex information into commercial impact? This is an exciting opportunity for a Senior Insight Analyst to join a fast-paced, forward-thinking organisation where data is at the heart of every decision. You’ll act as a key analytical partner to teams across the business — from finance and marketing to eCommerce and operations — helping them unlock opportunities, improve performance, and shape strategic decisions. THE ROLE AND RESPONSBILITIES: • Act as a trusted data partner, supporting cross-functional teams with insights that drive business performance., • Analyse large, complex datasets to uncover trends, opportunities, and efficiencies across logistics, inventory, marketing, and sales., • Translate findings into actionable insights through compelling data storytelling and visualisation., • Support financial planning and performance reporting with data-led analysis on revenue, margin, and cost trends., • Deliver pricing, profitability, and cost-to-serve analytics to inform strategic decision-making., • Partner with senior leaders to shape the roadmap for data adoption and continuous improvement., • Champion data-driven thinking, helping colleagues interpret and utilise data effectively., • Work hands-on with tools such as SQL, Power BI, and Python to enhance and automate analytical workflows. YOUR SKILLS: • Strong background in analytics, insight, or business intelligence roles — ideally within a wholesale, retail, or distribution environment., • High proficiency in SQL and Excel for data extraction and manipulation., • Experience using Power BI or Tableau for dashboards and visualisation., • Familiarity with Python (pandas, numpy) for advanced analytics and automation., • Commercially focused mindset with the ability to connect data to business impact., • Confident communicator who can explain complex insights to non-technical audiences., • Experience working with large datasets and ERP or CRM systems (e.g. Salesforce, Google Analytics) is advantageous., • Curious, collaborative, and proactive — able to work across multiple projects in a fast-paced environment. HOW TO APPLY: Apply by sending your CV to Joe by the link below

Product Manager – Data & Data Science Remote (UK) Up to £90,000 + Benefits About the Company Our client is an award-winning search intelligence platform that helps global brands, marketers, and agencies gain an unparalleled understanding of the paid search landscape. Powered by patented AI technology, they enable clients to optimise spend, increase ROI, and stay ahead of the competition. Trusted by leading global brands and backed by a top-tier growth partner, they’ve been redefining search intelligence for over a decade. In 2024, they secured multiple industry awards including Best AI Search Software Solution, Best Use of AI for Data, and Best PPC Management Software Suite. You’ll be joining a business that combines the maturity and stability of an established company with the agility, autonomy, and growth potential of a fast-scaling tech organisation. They pride themselves on a strong, people-first culture with a 93% approval rating and high employee satisfaction. About the Role You’ll join the Product function, working alongside leading AI and data specialists. The team is focused on delivering innovative, data-driven products that make a measurable difference to customers and the business. As the Product Manager for the Data & Data Science team, you’ll own the data platform roadmap and backlog - driving strategy, performance, and innovation across distributed data systems, ETL pipelines, and data science capabilities. Key Responsibilities • Define and lead the vision and strategy for data products and services, ensuring alignment with business goals., • Manage the backlog for data engineering and data science teams, prioritising initiatives that enhance performance, scalability, and cost efficiency., • Translate complex data and AI requirements into clear, actionable product stories., • Partner closely with engineering, data science, and design to deliver high-quality data features and platform improvements., • Champion a user-centric approach by collaborating with internal stakeholders to understand their needs and drive data-led decision making., • Define and track KPIs to measure the success and impact of data product initiatives., • Stay ahead of market trends in data engineering, big data, and AI — ensuring the product remains at the forefront of innovation. What We’re Looking For • Experience as a Product Manager, Product Owner, Data Engineer, Data Scientist, or Senior Data Analyst., • Proven experience managing or contributing to data platform or data science roadmaps., • Strong understanding of ETL processes, data pipelines, and data infrastructure., • Working knowledge of agile methodologies (Scrum, Kanban) and tools such as Jira., • Ability to translate technical concepts into commercial impact., • Experience with SQL, Python, and APIs., • Understanding of market research, business case creation, and KPI setting., • Experience working with AWS or GCP., • Exposure to high-volume data platforms in AdTech or MarTech environments.

Lead Marketing Analyst Fully Remote (UK-based) £90,000–£100,000 The Company I’m exclusively supporting a leading games studio, creators of one of the world’s longest-running MMORPGs, to find a Lead Marketing Analyst! This year marks a major marketing scale-up, with spend set to more than double previous years; this is a rare chance to join a globally recognised gaming brand at a pivotal moment, driving the next stage of its growth The Role This is a hands-on lead position, responsible for taking marketing analytics beyond current capacity. You’ll: • Own end-to-end marketing analytics across CRM, paid media, lifecycle, and subscription funnels, • Develop and maintain robust, continuously learning LTV models tied to attribution cohorts, • Build and own forecasts that tie marketing performance to spend and growth targets, • Design and interpret uplift/incrementality experiments where attribution is weak, • Provide attribution oversight across PC vs mobile pipelines, ensuring accuracy and reliability, • Partner with marketing leadership, finance, and exec teams to deliver clear, actionable insights Your Skills & Experience • Experience in the Gaming space - essential for this role, • LTV Modelling – robust, continuously improving models tied to attribution cohorts, • Forecasting – building and owning forecasts that link spend to growth outcomes, • Uplift / Incrementality – designing and interpreting experiments where attribution falls short, • Advanced SQL, • Data storytelling – translating complex analytics into clear recommendations for marketers, CFO, and CEO, • Media Mix Modelling (MMM) – familiar with methods, data needs, vendors, and evaluation (nice to have), • Attribution oversight – deep understanding of pipeline differences (PC vs mobile), data flows, and validation (nice to have), • Vendor literacy – able to evaluate, run RFPs, and manage third-party partners (nice to have) The Benefits • Salary of £90,000–£100,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

🕵️ ♂️ SOC Manager – Incident Response & Threat Hunting | Fully Remote | Up to £90k + Package This one’s for the player-coach types — hands-on SOC professionals who still love getting involved in the tech but want to step up and lead. You’ll run a virtual SOC supporting critical UK operations, driving incident response, threat hunting, and detection engineering. It’s a hybrid of leadership and action — the kind of role where your technical instincts still matter as much as your management skills. 💡 What makes it stand out: • Fully remote (UK-wide) – only quarterly trips to Warrington, • Up to £90k + £6k car allowance + 10–15% bonus + full benefits, • You can start without any clearance (SC sponsored), • Dual nationals welcome, • On-call 1 week in 4 🔐 You’ll be: • Leading and mentoring a team of SOC engineers, • Acting as incident commander on major cyber events, • Hunting for advanced threats and improving detection, • Driving continuous improvement across tools and processes This suits someone who’s equally comfortable getting into the detail of incidents as they are coaching others and improving the wider SOC function. If you’ve outgrown the day-to-day analyst grind but don’t want to lose your technical edge — this is that perfect middle ground.

World Wide Technology (WWT), a global technology integrator and IT solutions provider. World Wide Technology, established in 1990 in St. Louis, Missouri, collaborates with OEMs like Cisco and Dell EMC to offer infrastructure security and custom app development services to Fortune 500 companies in various sectors. With over 10,000 employees globally, we generate $17 billion in annual revenue and operate in regions including the US, UK, Canada, Europe, Costa Rica, APAC, and Middle East. We're proud to be consistently recognized as a top employer by Fortune and Glassdoor for over 13 years. World Wide Technology is looking for Business Analyst. This role is a part of Strategic Resourcing services is a contract role. The candidate will be supporting a WWT customer and will be employed in one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Below is the JD for the role. Please help me with the information needed to process your application, and I will contact you to discuss the role. This is a contract Role & Inside IR35 Business Analyst Contract Duration: 3 months with possible extension Location: United Kingdom (Remote) Responsibilities: • Have to have product MDM experience – no Informatica or SAP is fine, as long as competitor. MDM or ERP systems – Calibri or other. Must have delivered MDM before, • Must have MDM product and implementation skills, • Healthcare is a nice to have – pharma, FMCG, CPG, consumer health all okay. Not looking for somebody from a bank or utilities. Understanding product in the healthcare environment, • Product management lifecycle, • 95% remote, • Initial 3 month but they could extend, or could potentially turn permanent, • Big emphasis on product All candidates will need to go through a background check. Must be eligible to live and work in the UK. Only successful candidates will be contacted. EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in manufacturing solutions, is seeking a proactive, motivated, and entrepreneurial IT Business Systems Analyst to join their growing function. You’ll play a hands-on role in supporting and evolving their D365 F&O platform—delivering continuous improvements, driving optimisation, and influencing how systems deliver value across Finance, Supply Chain and Manufacturing functions. What you’ll be doing: • Provide 2nd and 3rd line support for D365 F&O across the UK and Europe., • Collaborate with business users to streamline and improve key processes., • Lead enhancements, deliver system changes, and adopt new platform capabilities., • Resolve integration and application issues, working closely with IT and stakeholders., • Promote best practice and contribute to knowledge sharing across the team. Why this role? • Join a global organisation with a strong local team of 9 experts., • Be part of a collaborative, entrepreneurial, and supportive culture., • Work on a growing roadmap of international D365 projects., • Full remote working from anywhere in the UK., • Genuine career progression opportunities for those ready to take the next step. What you’ll bring: • 3–5 years of experience with Dynamics 365 Finance & Operations., • Solid understanding of Finance, Supply Chain, or Manufacturing processes., • Confident providing application support and resolving system issues., • A proactive approach and a passion for continuous improvement., • Great communication and teamwork skills. Salary: Up to £65,000 + excellent benefits Location: Remote – UK-based

D365 Finance & Operations Analyst – Up to £55,000 – Remote, occasional travel to London - Manufacturing Overview: An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service. This role offers the opportunity to shape and support Dynamics 365 implementations from the ground up, contributing across design, delivery, and ongoing improvement of business-critical systems. Key Responsibilities: • Lead requirements gathering sessions to understand and define business needs., • Configure, and customise Microsoft Dynamics 365 solutions., • Design end-to-end solutions aligning with functional and technical requirements., • Provide hands-on support, troubleshooting, and issue resolution., • Create and maintain comprehensive documentation across all project stages., • Deliver training and support materials to end-users and stakeholders., • Collaborate across teams to improve and refine processes., • Get involved in both functional and technical aspects of solution development. Requirements: • Proven experience in Dynamics 365 F&O., • Strong understanding of business analysis and requirements gathering., • Solid understanding of both technical and functional Dynamics 365 components., • Ability to work cross-functionally with development, support, and end-user teams., • Excellent communication, documentation, and training skills., • Proactive mindset with the ability to drive process improvement. Package: • Salary: Up to £55,000, • Remote, with occasional travel to London, • Career Development Opportunities, • Benefits: Pension scheme, professional training, paid holiday D365 Finance & Operations Analyst – Up to £55,000 – Remote, occasional travel to London - Manufacturing

EPM Finance Systems Analyst (OneStream/Hyperion) - 100% Remote Working United Kingdom A global industry leader is looking for an EPM Finance Systems Analyst to join the team during an exciting period of transformation. Suitable candidates will have strong experience with either Onestream or Hyperion in an enterprise-level environment. The following experience will be essential for the successful candidate: • Experience with system administration in either Onestream or Hyperion., • EPM and ERP experience, • System ledger mapping., • Report building and experience with either Power BI or Tableau., • Experience overseeing metadata management across other non-system applications., • Day-to-day system support and maintenance., • User training experience and keeping system users up-to-date with system changes. Additionally, suitable candidates will have excellent communication skills and will want to thrive in a rewarding environment. Please send your CV for a confidential chat.

Product Manager (EMS – Hospitality SaaS) Salary: £55,000 – £70,000 Location: UK – Fully Remote Company Overview Our client is a fast-growing SaaS provider within the hospitality space, helping hotels and resorts increase revenue and guest satisfaction through seamless digital experiences. Their platform enables guests to browse and book onsite experiences such as spa treatments, golf, memberships, and activities all with real-time availability, integrated payments, and a unified booking journey. Role Overview We’re looking for a Product Manager who thrives at the intersection of Product Ownership and Business Analysis. Reporting directly to the Senior Product Leadership, you’ll work closely with engineering, design, and commercial teams to translate customer needs and business requirements into well-defined user stories, detailed specifications, and clear delivery priorities. This role is ideal for someone who enjoys being hands-on in delivery, managing backlogs, and ensuring every release delivers measurable value to users. The Experience Management System (EMS) is a B2B2C product, connecting hotel operations with guests through intuitive, real-time booking and management tools. Product Manager (EMS – Hospitality SaaS) - Key Responsibilities • Own and manage the backlog for the Experience Management System (EMS), ensuring stories are well-defined, prioritised, and aligned with business objectives., • Collaborate with stakeholders across customer success, engineering, and commercial teams to gather and refine product requirements., • Translate complex requirements into detailed user stories and acceptance criteria to support sprint planning and delivery., • Work with design and engineering to ensure user flows and feature specifications are fully understood before development begins., • Act as the product expert within delivery teams, clarifying priorities and providing quick feedback during sprints., • Support integrations with PMS and other third-party systems to enhance functionality and automation., • Review completed work to confirm alignment with requirements and user expectations., • Monitor and analyse product usage data, gathering feedback to inform continuous improvement and backlog refinement., • Contribute to release planning and documentation to ensure smooth communication with internal teams and customers. Product Manager (EMS – Hospitality SaaS) - Requirements • Proven experience as a Product Owner, Product Manager, or Business Analyst within a SaaS or technology environment., • Background in Hotel Software or Hospitality Technology is essential., • Experience with payments or payment integrations is highly advantageous., • Strong understanding of Agile delivery, sprint planning, backlog refinement, and user story creation., • Ability to translate customer and business needs into clear, actionable requirements., • Experience collaborating with cross-functional teams (engineering, design, customer success)., • Familiarity with PMS integrations, booking logic, or real-time availability systems is a plus., • Excellent communication and stakeholder management skills, with a keen eye for detail., • Analytical mindset with the ability to interpret data and prioritise effectively based on impact.

Working with a large IT Consultancy who are on the search for a Technical Business Analyst on a permanent basis. • Permanent role, • Paying up to £55,000 per annum, • Remote with occasional client visits, • Candidates must be eligible for SC Clearance As a Technical Business Analyst you will: -Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery -Leverage your understanding of IT Delivery Frameworks and DevOps practices to facilitate continuous integration and continuous deployment (CI/CD) pipelines, ensuring smooth and efficient delivery Conduct system and data analysis to identify improvement areas and pain points which will inform decision making -Support with the management of product roadmap, prioritisation, and backlog refinement. Working collaboratively with product owners, developers, architects and QATs to plan and unblock impediments throughout the development process YOUR PROFILE You will bring below skills and experience: -Experience in the technical design and development of technology-based products -Experience working with technical architecture and owning technical writing Experience in data analysis, data modelling, and data visualisation tools (e.g. SQL, Excel, Tableau, PowerBI etc.). Willing to learn database schemas, perform data manipulation tasks such as data cleaning, transformation and aggregation -Ability to facilitate end-to-end delivery, from research, solution options and design through to development, testing and release. -Ability of building, refining and prioritising an agile backlog for technical implementation of requirements -Ability to learn different delivery methodologies such as Scrum, SAFE and Waterfall -Interest in playing an active role in the growth and development of our internal BA community, to support peer learning and business development -Ability to operate at pace, with ambiguity and be comfortable dealing with fast-moving and changing priorities Ideally, you would also have: -Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail -Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring • Certifications across Business Analysis, Agile Delivery, User Centred Design etc.

HSEQ ANALYST Contract: HSEQ Location: Remote Hours of work: 40 hours per week Contract Type: Fixed Term Contract (6 months) Join our UK & I HSEQ Team as an HSEQ Analyst and play a key role in driving health, safety, environmental, and quality performance across our operations. This is an engaging opportunity for a detail-oriented professional with strong project management skills and a passion for continuous improvement. Job Description As the HSEQ Analyst, you will manage and analyse HSEQ data, support strategic initiatives, and collaborate across multiple teams to enhance operational performance. You will contribute to bids, tenders, mobilisations, and transitions while ensuring accurate reporting and promoting a culture of safety and operational excellence. Key Responsibilities • Collate, analyse, and disseminate HSEQ statistics, insights, and performance reports., • Manage HSEQ purchasing and GRN processes., • Lead insight performance projects, identifying opportunities for improvement., • Collaborate on bids, tenders, mobilisations, and transitions to support operational delivery., • Maintain and enhance HSEQ SharePoint pages and data systems., • Track internal metrics, including incidents, IRP completion, and compliance requirements., • Promote consistent HSEQ practices across teams and sites., • Contribute to the delivery of ISS and customer HSEQ programs., • Identify, assess, and manage HSEQ risks and opportunities effectively. About You • Demonstrable Data Analyst experience, • Advanced Excel user (able to do V Look Ups, Pivot Tables etc), • Experience of manipulating large data sets in a professional environment, • Highly numerate with strong analytical skills, • Detail-orientated with a demonstrably high standard for data accuracy, • Ability to communicate effectively with internal and external customers and third parties, • Willingness and ability to collaborate with senior stakeholders in the business, • Ability to work in the fast-paced FM sector, and embrace a changing working environment & priorities, • Works well under pressure and manage multiple projects in parallel., • A strong multi task approach to work, • Communication and influencing skills at all levels of the business The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

About Us Pimlico is a tech company based in London and San Francisco, building XHS™ to offer compliance teams advanced tools for monitoring, analysis, collaboration, and integration. Our Regulatory AI workspaces empower organizations to transform noise into meaningful signal, and enhance the effectiveness of team processes and collaboration. Join us as we launch XHS™ Beta for Gambling from November 2025 and prepare to start service with our early clients in the Gambling and iGaming sector from January 2025. Role Description This is a contract-based remote role for a Senior Analyst. The role involves analyzing Gambling- and iGaming-related data, identifying industry and legal trends, and constructing internal country reports across global jurisdictions. Other responsibilities include collaborating with the product team based in London and San Francisco, and contributing to the construction of scalable AI-agentic architecture and processes. Qualifications • 4+ years in legal/regulatory research, compliance analysis, policy, or market intelligence - Gambling / iGaming experience strongly preferred., • Strong analytical and research skills, including the ability to review and interpret gambling industry trends, technical compliance data, and compliance standards., • Expertise in data collection, reporting, and documenting actionable insights effectively., • Experience with prompt engineering and the use of advanced tools, • Strong written and verbal communication skills with attention to detail., • Ability to work independently and collaboratively in a fast-paced remote environment., • Familiarity with gambling regulations, compliance processes, or industry practices is a plus., • Bachelor's degree in Data Analysis, Business, Law, or a related field preferred. Preferred • Law degree or compliance certification; multilingual reading ability (e.g., Spanish, Portuguese, Italian, German, French)., • Payments/fintech exposure (AML, sanctions, fraud, KYC)., • Familiarity with responsible gambling frameworks and ad standards. Contract Length & Compensation • Three months contract length, • Compensation negotiable upon experience

As an AI Forward Deployed Engineer, you’ll act as a bridge between product, engineering, and customer success teams. You’ll be embedded with clients to deeply understand their workflows, rapidly prototype solutions, and deliver technical integrations that unlock measurable business value. This role combines enterprise architecture, full-stack engineering, agentic AI application development, and technology consulting (business analyst), with a healthy dose of customer-facing hustle. You’ll work closely with the customer, engineering leads, product managers, and field teams to deliver tailored deployments that demonstrate FYLD’s value in the real world. You’ll spend significant time on customer sites (across the UK), working directly with stakeholders — from field workers to executives — to deliver and iterate solutions that drive adoption and ROI. Key responsibilities include: • Collaborate with customer stakeholders to identify high-ROI operational pain points and translate them into technical solutions., • Rapidly prototype and ship proof-of-concept features, often in collaboration with the FYLD product and AI engineering teams., • Design and deliver agentic AI-driven workflows — e.g., AI assistants, automation agents, or decision-support tools built on top of FYLD’s data and customer data., • Work hands-on across the full stack — typically React/React Native on the front end and Django REST Framework on the backend, in collaboration with our core product team., • Act as a product owner and solution architect in the field — shaping requirements, prioritising improvements, and influencing FYLD’s roadmap through real customer feedback., • Drive measurable customer ROI, using your technical and operational insights to propose, implement, and validate value-creating solutions., • Play a key role in technical sales and solution design, helping secure deployments, deliver impact, and unlock expansion opportunities through demonstrable ROI., • Travel to customer sites for multi-week deployments (UK-wide), working on-site during the week. Experience Key experience: • Demonstrated ability to drive measurable ROI for SaaS customers — identifying value opportunities and leading technical delivery from concept to impact., • Confident with data - you can make sense of diverse customer data sets and identify what’s valuable for the problem at hand, • Proven experience as a full-stack engineer (React/React Native + Python/Django is our stack, but we’re happy for you to learn)., • Hands-on experience or strong interest in agentic AI systems, LLM-powered automation, or intelligent workflow tools., • Have worked with large enterprise IT departments as a vendor of Enterprise SaaS products, • Demonstrated ability to pick up new technologies quickly and deliver end-to-end solutions., • Exposure to field services management or workforce management in regulated or safety-critical industries (utilities, energy, construction, etc.) is highly desirable., • Exposure to machine learning/AI systems, MLOps and how data is leveraged for insights., • Exposure to cloud infrastructure (AWS, GCP) and understanding of scalable architectures., • Experience in solution architecture or as a technology consultant is a strong plus. Additional skills: • Strong problem-solving and ownership mindset — you thrive in ambiguity and love delivering impact fast., • Excellent communication skills — able to translate technical concepts into operational value for non-technical stakeholders., • A self-starter with a “get it done” mentality — comfortable juggling engineering, stakeholder management, and delivery responsibilities. You love working at a super fast pace., • Growth mindset - low ego, humble and eager to learn. Always looking to improve themselves and the company. Location This role is remote within the UK, with commitment to travel to customer sites for multi-week deployments (UK-wide), working on-site during the week. Alongside monthly meetings in Great Portland Street/ Goodge Street, London. This is a full-time role. Inclusivity At FYLD, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We nurture an inclusive work environment and are committed to ensuring equal opportunity in employment for qualified persons with disabilities. In addition, we have implemented a flexible way of working which we believe enables teams and individuals to do their best work, regardless of where they’re based. While we value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, we also appreciate and understand that the world of work has changed. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams.

🚀 About Webigence and Spark Travel Webigence has 25 years of experience crafting UX‑first, often highly complex software. Our engineers pair forward‑thinking agile practices with an obsession for intuitive design, shipping products that feel effortless even when the logic underneath is anything but. Alongside a handful of long‑standing third‑party clients, we’re scaling our own SaaS product—Spark Travel—at pace. You’ll join a smart, collaborative team that pushes each other to articulate and defend every architectural decision in pursuit of best‑in‑class software. Spark Travel itself is on a mission to drag the tailor‑made travel industry into the 21st century. Our cloud‑native platform unifies sales, supplier contracting, dynamic pricing, and on‑trip operations—everything from the first quote to the traveller’s safe return. The market is huge, the incumbents are slow, and we already have meaningful traction: roughly 35 customers and an accelerating sign‑up pace, a very healthy sales pipeline, and a roadmap brimming with genuinely novel features. With a fantastic existing team across engineering, product, customer success, marketing, and sales, we’re gearing up for hyper‑growth. We’re now looking for a detail-driven QA Analyst who’s passionate about ensuring that what ships actually works—beautifully, consistently, and reliably. 🌟 Your Impact 🔍 Be the guardian of quality. You’ll make sure what we deliver not only meets requirements, but feels intuitive and robust in real-world use. 🧭 Think beyond the checklist. You’ll question assumptions, explore edge cases, and ensure the user experience holds up under pressure. 🤝 Collaborate widely. You’ll work closely with developers, product managers, and designers to spot issues early and deliver seamless releases. 🚀 Help us scale confidently. Your testing and feedback will shape our ability to release faster while maintaining exceptional stability and usability. 🧭 Role Snapshot Junior / Mid QA Analyst Responsibilities • Verify application functionality against requirements / acceptance criteria., • Test usability, stability, and performance across the stack including Angular-based front-ends, API-based backends, and databases., • Perform root cause analysis on test failures and system issues., • Help develop and maintain automated test suites., • Work closely with Developers and collaborate cross-functionally with Product, Design, and Customer Success. Required skills • Manual testing of web-based systems., • API testing using tools such as Postman or Insomnia., • In-depth understanding of QA process and software development life cycle., • Understanding CI/CD pipelines such as Azure DevOps or GitHub Actions., • Working knowledge of SQL. Preferred skills • Experience of test automation platforms — ideally Playwright., • Knowledge of Angular and TypeScript/JavaScript., • Basic knowledge of cloud platforms — ideally Azure. You might be our Junior/Mid QA Analyst if… You have a 2:1 degree in Computer Science (or a related discipline) and 2+ years of hands-on experience testing web-based systems. You’re confident in manual and API testing, comfortable with basic SQL, and have a solid understanding of QA processes within modern software delivery environments. You’re curious, methodical, have great attention to detail, and take pride in ensuring that what ships is stable, usable, and robust. You’re keen to build on your experience by learning more about automation, CI/CD, and cloud-based platforms—and you value working in a collaborative environment where quality is a shared responsibility. 🎁 What We Offer • Competitive salary, equity options coming soon, • Remote‑first culture with asynchronous workflows, • Private healthcare, • Employer pension contributions above statutory, • Home‑office setup budget, • Coworking space allowance, • Flexible hours with async core overlap, • Professional‑development budget, • Conference & certification leave, • Choose‑your‑own‑tech toolkit, • Travel‑to‑London expenses for required in‑person meetings, • Collaborative and innovative company culture 📩 How to Apply • Send your CV., • Confirm you are currently living and legally able to work in the UK., • Share one testing challenge or issue you’ve uncovered, how you found it, and what impact your discovery made. Please note: We are only considering UK‑based applicants who fully meet the role criteria. Applications that do not comply will not be considered now or in future hiring rounds. Deadline: 15 November 2025 (rolling review—apply early). Spark Travel is an equal‑opportunity employer and a welcoming neurodiverse team. We celebrate diversity and are committed to creating an inclusive environment for all. We’re not just saying that, we really mean it!

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments. Your Impact • SECURITY CLEARANCE Eligibility Mandatory, • Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM, • Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform, • Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization, • Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform, • Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats, • Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy, • Identify opportunities to enhance analyst alert handling and response through automation., • Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement, • Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise, • Partner with Product and R&D teams to incorporate field insights into roadmap priorities Qualifications Your Experience • A proven track record in modernizing Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR, • Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO, • Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations, • 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments, • 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows, • Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence, • Ability to conceive, architect, and develop effective correlation and detection rules, • Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus., • Strong expertise in Regular Expressions (Regex), • Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus, • Must be able to travel up to 30% Additional Information The Team Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Product Lead Location: UK Remote Type: Permanent We're supporting a leading technology organisation as they continue to scale their digital capability. They're looking for a Product Lead to help shape, deliver and optimise a suite of workforce management solutions that support thousands of users across the UK. This is a hands-on role at the heart of the product lifecycle, bridging the gap between business needs and technical delivery. You'll work closely with stakeholders, engineers and designers to ensure products are intuitive, effective and aligned with organisational goals. What you'll do Act as the subject matter expert for assigned products and features Collaborate with the Product Manager to define vision, priorities and roadmaps Gather and translate business requirements into user stories, process flows and acceptance criteria Analyse data and user feedback to identify trends and improvement opportunities Support go-to-market activity, documentation and training materials Help troubleshoot product issues and act as the link between technical teams and users What you'll bring At least 2 years of experience in a product-related role such as Product Specialist, Product Analyst or Product Coordinator Strong background in requirements gathering, stakeholder engagement and business process mapping Clear understanding of the full product lifecycle and user experience principles Excellent communication skills and an ability to translate technical concepts clearly Proficiency in Azure DevOps or similar tools Nice to have Experience working in a digital, SaaS or technology environment Exposure to BI tools or SQL for data analysis Familiarity with UX and customer journey mapping Relevant certifications such as CSPO or BCS This is a great opportunity to join a modern, forward-thinking organisation that values curiosity, adaptability and continuous improvement. Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. TPBN1_UKTJ