Remote customer jobs in Sunderland - Page 3Create job alerts

You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. Customer Advocacy & Voice of the Customer. Use customer data and feedback to improve lifecycle stra

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). Process customer orders, enquiries, and complaints via telephone and email. Build strong relationships with customers and internal stakeholders.

Remote, self-employed, commission-only sales role – up to £300+ Per Customer. Commission-based income – earn up to £300 per new customer, plus bonuses and ongoing residual payments. Requirements: Strong communication and customer service skills.

In this role, you will handle calls and emails, resolve customer queries, and assist customers with our self-service portal. And Yorkshire Housing Limited is seeking a Customer Experience Advisor to provide exceptional service in our contact centre.

Customer Onboarding & Support Specialist (Remote, South Africa). Run live demos for prospective customers—focused on solving their business pain, not pitching features. SaaS onboarding, support, or customer success.

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Assist clients remotely via email, phone, and messaging platforms. Resolve issues efficiently while maintaining a positive customer experience.

Digital Theatre is looking for a Customer Service Technical Associate in Greater London. This role involves being the first point of contact for customers, assisting with onboarding and technical support for their educational platform. Ideal candidates will have customer-facing experience and a keen

This role involves building relationships with existing customers to create advocates, managing customer advocacy programs, and collaborating across various teams. A leading contact center solutions provider seeks a Customer Marketing Manager for a 12-month contract in the UK or the Netherlands.

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

Travel Customer Service Representative (Remote). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer experiences. Customer service experience (travel, hospitality, or service‑related experience pre

This full-time, remote role involves managing customer communication, scheduling transport services, and overseeing daily logistics operations. Huzzle is searching for an Operations & Customer Support Specialist to join a fast-growing logistics company. Ideal candidates will have experience in the l

Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions. Experience in building face‑to‑face relationships with customers. You have a curious nature to uncover and understand customers’ challenges, industry t

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach. The position offers a remote work opp

A fast-growing technology company is seeking a Customer Success Manager to own the post-sale experience for enterprise clients across the UK and EMEA.

Collaborating with Customer Success Managers, you'll align technical aspects with customer goals. This position fosters a learning mindset and values innovation within a global, fully remote team, allowing you to reach your full potential while helping customers adopt GitLab effectively. GitLab is h

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK.

We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication. Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls. At least 1 year

Immersive Labs is hiring a Senior Customer Success Manager (Spain and Iberia) based in the UK to partner with enterprise customers and deliver onboarding, enablement, and value realization across their lifecycle. Collaborate with the product and customer support teams to share new features. Time off

Building customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features to them;. You can work as part of a team (a remote team so the ability to communicate is even more essential), but also show initiative and take responsibility for your tasks. Customer s

A leading marketing technology firm is seeking a Customer & Event Marketing Manager to drive customer-focused initiatives for engagement and revenue growth. The ideal candidate will have 3-4 years of experience in customer marketing and event organization, possess strong communication skills, and de

Barchester Healthcare Homes Limited is looking for a Customer Care Manager who will provide empathetic support and manage customer complaints across the UK.

A healthcare solutions provider in Greater London seeks a Customer Success Associate. Ideal candidates will have strong communication skills, problem-solving abilities, and experience in a customer-facing role, especially within healthcare.

Qumulo is seeking a Senior Customer Success Manager for the EMEA region, primarily working remotely. Proficiency in French, Italian, Spanish, or Portuguese is required, as the position supports diverse customers across different regions. Candidates should have 8+ years of experience in Customer Succ

A dynamic SaaS company is looking for a Customer Success Lead to manage key accounts and help scale the Customer Success team. This player/coach role involves owning a portfolio of Tier 1 clients, improving customer interactions, and identifying expansion opportunities. You will work from anywhere i

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Diagnose customer business challenges, document solution requirements, and convey a value proposition to the appropriate stakeholders. Identify and close e

This is a remote role, with the team based across the UK and EU. Working remotely with a small specialist firm means more autonomy and more responsibility than the same role at a bigger employer. Fully remote working across the UK and EU.

Conga is seeking an Associate Customer Success Manager to manage global customers and drive solution adoption. This remote position offers the opportunity to work with high-profile Fortune 200 customers in a fun and collaborative culture. The ideal candidate will have a Bachelor's degree and 2-4 yea

A remote support company in the UK seeks individuals for flexible, part-time roles ideal for working from home.

SCALIS is looking for a motivated Customer Success Manager to help e-commerce clients maximize profit using the Intelligems platform. This role requires strong communication skills and a proven track record in customer-facing roles. SCALIS operates as a remote-first company with some travel requirem

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. The role involves driving customer adoption and value realization, leading product training, and collaborating with technical teams to meet client needs. Ideal c

As a Scaled Customer Success Manager, you will own a high-volume customer portfolio and play a key role in ensuring customers realize the value of our solutions at scale. Partner closely with Sales to define customer success criteria before contract signature, or collaborate post-sale to determine t

A leading sustainability solutions company is seeking an experienced Customer Success Manager to drive customer engagement and program execution. You will manage a portfolio, ensuring customer satisfaction and helping clients achieve sustainability goals. The ideal candidate will have 4 to 7 years o

Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. Have excellent customer ser

A leading life sciences firm is seeking a dedicated customer service representative fluent in German, French, and English. You will be responsible for managing customer calls and processing orders while ensuring top-quality service. The role requires at least two years of experience in customer serv

Ideal candidates should have strong multitasking skills, excellent telephone manners, and a passion for customer satisfaction. This position offers flexibility with remote work options and comprehensive training to ensure success. A wellness company in Greater London is seeking a Customer Service Re

Customer Happiness Specialist (London, UK - Remote Role Possible). In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and po

We are looking for a part‑time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication. Freelance Customer Support (Dutch/Polish & English / Remote / Europe Time). You have the ability to fully work remote.

A communications technology firm is seeking a Customer Success Manager to ensure customer satisfaction and retention while aligning their goals with company solutions. The role, which is remote and based in the UK, requires strong presentation skills, technical understanding, and experience in Custo

Analyze and document customer interaction and transaction scenarios. Provide structured insights on service operations and customer handling. Strong experience in counter service, rentals, or customer-facing operations.

A travel services company is seeking a remote Travel Customer Service Representative to support clients through their travel journey. The company offers a 100% remote work environment, flexible scheduling options, and opportunities for professional growth.

A customer success recruitment firm is seeking a project manager to lead customer implementations from post-sale to go-live in the UK. The ideal candidate will have strong project management skills, experience in customer onboarding, and be proficient in tools like Jira and Hubspot. This role offers

A technology firm is looking for a Customer Success Manager in the United Kingdom. The CSM will drive customer retention and satisfaction while managing onboarding and relationships. Responsibilities include identifying upsell opportunities, conducting business reviews, and collaborating with variou

Carl Friedrik is seeking a motivated Customer Service Representative to enhance customer experience and support KPIs in a fast-paced environment. You will engage with customers through various platforms, resolving queries and managing orders. Ideal candidates should be proactive, strong communicator

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

A leading cloud-based contact center solutions provider is seeking a Customer Marketing Manager on a 12-month fixed-term contract to cover maternity leave. The role focuses on building customer relationships and managing advocacy programs.

This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior expe

About the job Senior Customer Support Engineer (EMEA) - Remote. Job Openings Senior Customer Support Engineer (EMEA) - Remote. To support their expanding customer base, we’re looking for a.