Remote support jobs in Surbiton - Page 2Create job alerts

Job Title: Homeless Prevention Early Intervention Officer Location: Twickenham, hybrid working once training completed (2-3 days remote) Hourly rate £20.03 PAYE / £26.08 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start At Richmond & Wandsworth Better Service Partnership, we're committed to delivering high‑quality services that help our communities thrive. As part of our joint workforce, you'll be joining a collaborative, innovative team dedicated to supporting residents when they need it most. We're looking for a Homeless Prevention Early Intervention Officer to join our Homeless Prevention & Solutions Service in Richmond. This is a fantastic opportunity for someone with strong customer service experience, excellent communication skills, and a passion for helping people navigate challenging housing situations. About the Role In this vital frontline role, you will: Act as the first point of contact for residents at risk of homelessness. Carry out initial enquiries, gather key information, and assess risk factors. Provide clear, practical advice on housing rights, tenancy issues, welfare benefits, income maximisation, debt, and housing options. Work proactively to prevent homelessness, including: Liaising with landlords, family members, and housing providers Supporting residents with rent arrears Delivering early interventions for victims of domestic abuse Conducting home visits where needed Allocate cases to Homeless Prevention and Solutions Officers when homelessness within 56 days is identified. Maintain accurate case records, data, and documentation to support service delivery and statutory reporting. Support the wider team through collaborative working, customer service excellence, and knowledge sharing.This role contributes directly to helping residents stay safe, secure, and supported-often at critical points in their lives. About You We're looking for someone who can bring empathy, professionalism, and problem‑solving skills to every interaction. You will have: Essential experience and skills Experience in a customer service, housing, or lettings environment Confidence in carrying out interviews, investigations, and negotiations Strong record‑keeping skills, including digital record systems Ability to have honest, sensitive conversations about housing options Excellent interpersonal, listening, and negotiation skills Ability to work effectively with people from diverse backgrounds Creative thinking to identify early intervention solutionsDesirable Knowledge of homelessness legislation and housing-related policy Understanding of local authority services and referral pathways Experience working as a triage officer (desirable) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Third in Charge Wandsworth | Full Time | Up to £30,907 per year We are recruiting a Third in Charge for a busy, well-established nursery in Wandsworth. This is an exciting leadership opportunity for an experienced childcare professional who wants to support the smooth day-to-day running of a nursery while making a real difference in children’s lives. What you’ll be doing: Create an environment that supports the individual needs of all children Maintain systems to monitor, evaluate, and improve the quality of childcare practices Communicate effectively with children, staff, parents, and carers Build positive and open relationships with your team Ensure nursery practices meet the requirements of the Early Years Foundation Stage (EYFS) Support staff by agreeing and reviewing individual targets Take on playroom and additional management responsibilities as required Help keep costs in line with agreed budgets What we’re looking for: Level 3 in Childcare or above (essential) Experience in a leadership or senior practitioner role in an early years setting Strong organisational, communication, and leadership skills Passionate about providing high-quality care and education for young children Pay & Benefits: Up to £30,907 per year, with regular yearly reviews Referral bonus for recommending friends and family Generous childcare discounts 31 days annual leave (including bank holidays) + 3 extra days at Christmas Additional ‘Wellbeing Day’ off Access to an employee benefits portal with discounts and cashback at hundreds of retailers 24/7 remote GP appointments Cashback on medical procedures such as dental care and physiotherapy Staff recognition initiatives, including a monthly appreciation program Work for an employer certified as a Great Place to Work This is a fantastic opportunity for a committed, experienced childcare professional to step into a leadership role, support a dedicated team, and contribute to the growth and development of children in a vibrant nursery setting. INDED

Demand Generation Manager (B2B Marketing Campaigns & Lead Generation) A heritage business supplying premium products to producers and FMCG brands worldwide is entering an ambitious new growth phase. This is a newly created role with real influence, working closely with Sales to build trust and move prospects closer to a buying decision and convert leads into real opportunities and customers, by converting brand awareness into qualified leads and a high-quality pipeline. Offering • Purpose and values: You’ll join a business driven by integrity, agility, sustainability and exceptional service. We treat colleagues like family and celebrate shared success., • Impact: This newly created role sits at the heart of our Sales and Marketing teams. Your work will directly influence the quality and volume of leads, shaping future growth., • Growth & development: We’re committed to your professional development with ongoing training, mentorship and the opportunity to take ownership of performance marketing strategy., • Work‑life balance: Enjoy a hybrid working pattern (remote and onsite), 25 days’ holiday plus bank holidays, private healthcare, a contributory pension, and performance‑related bonuses. The Role • You’ll take ownership of planning and delivering performance-led growth initiatives that generate qualified leads and support revenue growth., • Working closely with sales and leadership teams, you will translate strategy into practical activation programmes that generate leads, support pipeline development and improve conversion., • This role combines campaign strategy, CRM-driven marketing, digital activation and sales enablement in a highly collaborative environment. What You’ll Be Doing • Translate brand and commercial strategy into clear activation plans with measurable outcomes, • Lead account-based activity for priority target accounts, • Plan and optimise digital campaigns across LinkedIn, Google Ads and industry platforms, • Build email campaigns and nurture journeys using HubSpot, • Develop lead generation programmes that convert prospects into sales-ready opportunities, • Create sales enablement materials including presentations, pitch decks and toolkits, • Deliver campaign and product training to Sales and Customer Excellence teams, • Manage trade shows, conferences and events with a focus on lead generation, • Oversee website performance including SEO, UX and analytics with external agencies, • Provide customer insight to support sales conversations and account planning, • Produce performance dashboards tracking ROI, lead quality and pipeline contribution, • Manage marketing technology platforms including CRM, automation and analytics What We’re Looking For • At least 3 years’ experience in B2B demand generation, commercial campaigns or lead generation., • Strong experience across campaign strategy, CRM ownership, pipeline reporting, sales enablement and account-based marketing, • Proven ability to generate and convert leads through data-driven marketing activity, • Experience working with CRM platforms (HubSpot preferred), • Comfortable working closely with Sales teams to align marketing activity with pipeline and revenue goals, • Experience managing agencies and external partners About You • A proactive self-starter who combines strategic thinking with hands-on delivery, • Collaborative and comfortable working across sales, marketing and leadership teams, • Commercially minded, analytical and curious about what drives marketing performance, • Adaptable and resilient in a fast-paced, growth-focused environment, • Values integrity, ownership and continuous improvement

Manpower are currently seeking an interim HR Operations Manager (UK & I), to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run until the end of FEB 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £77,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company.? A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.? Because we know, life tastes better with ice cream.? ROLE OVERVIEW: We are seeking an experienced HR Operations Manager to lead a 12-month transformation and stabilisation programme across HR operations in the UK and Ireland. This role is focused on delivering operational improvements, ensuring continuity during organisational transition activities, and embedding scalable, compliant, and efficient HR operational processes. The role will drive operational outcomes across employee lifecycle delivery, HR systems transition, vendor performance, and workforce compliance, ensuring HR services effectively support all employees during a period of change. The successful candidate will combine strong HR operational leadership with practical understanding of workforce challenges in a transforming business. KEY RESPONSIBILITIES: HR Operations Transformation & In-Country Delivery Deliver stable, efficient, and compliant HR operational services across the UK&I workforce Lead improvements to employee lifecycle processes to increase efficiency, consistency, and service quality Standardise and optimise HR operational processes across locations to support scalable service delivery Improve HR data governance, reporting accuracy, and operational process control Implement measurable improvements in operational efficiency and service outcomes Lead on various in-country projects as requiredHR Systems & Data Transition Act as UK&I operational lead for Workday, ensuring strong data quality and effective system utilisation Support transition and implementation activities linked to Workday separation and system changes (OPUS) Partner with global teams to test, deploy, and embed system updates with minimal operational disruption (OPUS) Ensure system and data readiness to support ongoing business and organisational changesBenefits & Vendor Performance Delivery Ensure third-party HR vendors and benefit providers deliver agreed service outcomes and service levels Strengthen vendor governance and resolve service delivery issues effectively Support delivery of annual benefits activities and employee communications to maintain engagement and compliance Improve vendor performance management and service qualityCompliance & Risk Management Outcomes Ensure HR operations remain compliant with UK&I employment legislation and regulatory requirements Strengthen operational processes supporting right-to-work and immigration compliance Partner with legal, payroll & finance teams to reduce operational risk exposure Implement improvements that increase compliance assurance across HR processesLeadership & Stakeholder Delivery Act as primary HR operational delivery contact for business leaders and HR stakeholders Partner with HR Business Partners to improve operational support and service experience Lead or support delivery of global and regional HR projects impacting UK&I operations Drive accountability and clarity across operational delivery during transformation activity Required Experience & Skills Proven experience in an HR operations or HR services management role Strong working knowledge of Workday HR system Experience managing relationships with external benefits and HR service vendors Solid understanding of UK employment law and immigration requirements Experience with an OH vendor selection is desired Strong analytical and problem-solving skills Excellent stakeholder management and communication abilities Ability to manage multiple priorities in a fast-paced environment independently Preferred Qualifications CIPD qualification or equivalent HR certification Experience working in a multinational or matrix organisation Experience driving HR process improvement initiatives

36 Hours per Week – Hybrid 2 days office (Elmbridge or Reigate and Banstead) 3 days remote Active Staff is seeking a Address Management Lead on a 52 week contract based in Esher, Surrey. Duties and Responsibilities: • Support the Street Naming and Numbering (SNN) process for our client and service partners., • Support the team in maintaining a gold standard LLPG through ongoing cleansing and maintenance of address data, administering data quality improvements in line with the Improvement Schedule requirement and best practice., • Promote the use of LLPG data by providing advice, information and solutions in support of business applications as required., • Support relevant government initiatives and partnership working., • Ensure compliance with national and local standards for data and security (e.g. BS7666, GDPR and Data Protection) Knowledge and Skills • Educated to A Level, • Minimum of 2 years experience in a LLPG or SNN based role, • Experience of working with Gazetteer Management Systems, DTF, property life cycle and data entry conventions for the storing and managing of addresses., • Exposure to LLPG software to capture or maintain address data, preferably IDOX Uniform or iManage., • Excellent technical and IT skills. - Understanding of address databases, data processing, standards, GIS tools and address management., • Knowledge, understanding and experience of maintaining an LLPG and implementation of the property life cycle., • Good organisational skills, • Ability to follow procedures and policies with high attention to detail and accuracy., • Current driving licence

Room Leader Wandsworth | Full Time | £14.65 per hour We are looking for a dedicated Room Leader (toddler room) to join a reputable nursery in Wandsworth, delivering outstanding care and education for children aged 0–5. This is a full-time position offering clear responsibilities, competitive pay, and excellent benefits. Requirements: Level 3 in Childcare or above (essential) Previous experience in an early years setting, ideally in a leadership role Professional, reliable, and passionate about supporting children’s development Role Overview: Lead a team of practitioners to deliver high-quality care and learning experiences Plan, implement, and evaluate activities in line with the EYFS Ensure a safe, nurturing, and engaging environment for children Support and mentor your team, fostering collaboration and professional growth Communicate effectively with parents and carers about children’s progress Contribute to the smooth running of the nursery and support wider nursery initiatives Pay and Benefits: £14.65 per hour Referral bonus for recommending friends and family Generous childcare discounts 31 days annual leave (including bank holidays) + 3 extra days at Christmas Additional ‘Wellbeing Day’ off Employee benefits portal with discounts and cashback 24/7 remote GP access and cashback on medical procedures Work for a Great Place To Work certified employer Staff recognition initiatives This role offers transparency, support, and the chance to make a real difference in children’s early learning, while advancing your career in a nurturing and professional environment. INDED

Manpower are currently seeking Finance Student (Industrial Placement), to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position will be based in Kingston upon Thames, Surrey. This full-time temporary role is for 12 Months, and ideally to start on 22nd June 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £26,107.50 per annum. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Your Future Employer Unilever is one of the world's leading suppliers of Food, Beauty and Wellbeing, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers daily. Founded in Port Sunlight (Wirral) in 1929 by Lord Lever, Unilever has more than 400 brands found in homes around the world, including Dove, TRESemmé, Lynx, Lifebuoy, Shea Moisture, Hellman's, Persil, Domestos, Marmite, Graze, Vaseline, Sure, Colman's and Pot Noodle. Our goal is to deliver best-in-class performance with market making, unmissably superior brands. From our earliest days Unilever has been at the forefront of change always striving towards making a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'Brightening everyday life for all'. What do we look for? It might come as a surprise, but we don't have a specific discipline requirement, so you don't have to have a background in finance or economics. We're looking for strong analytical ability, ambition, a talent for influencing people, and a real desire to comprehend how a business operates and succeeds. Dedication and commitment go a long way. With a strong performance culture, challenging goals, and continuous feedback, we will help you in achieving your potential in an inclusive environment. You will thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. First-hand experience- it's the fastest way to learn. Students must have completed the penultimate year of their undergraduate degree by the time they start their placement and be returning to study after their placement. Our Finance Industrial Placements are a chance to showcase your thinking and skills, with total encouragement from a line manager and a buddy. What could your day-to-day role include (depending on your role)? Working in either a local or global role with a broad range of cross-functional stakeholders. Driving performance by ensuring our resources are driving sustainable and profitable growth. Analysing data to bring impactful insights to the business teams. Developing communication and storytelling skills to translate finance for non-finance partners to drive meaningful actions. Delivering short-term plans, whilst also working on the longer-term strategic horizon Identify fuel for growth opportunities and drive them through to delivery. Budgetary and controlling exposure. Learn about our Profit & Loss and Balance Sheet and how we use these to make decisions Learning how to use business tools such as Excel, Power BI, and PowerPoint to a professional standard. Some of our positions you could be allocated to include: Global Finance Business Partner - Beauty & Wellbeing Finance Business Partner - Foods Personal Care Brand Finance Procurement FinanceSkills required include: Accounting and Reporting Prioritisation Stakeholder management Effective communication Microsoft Office skills (Excel, Outlook, Word, PowerPoint)Please note, that at Unilever, we have development programmes, the skills below are skills that would be good to have at the beginning however you will develop them over the course of the 12 months. What support will you receive? A dedicated buddy to help you onboard and learn about the business. An experienced Line Manager to develop your knowledge and understanding across the year. Connections with the Graduates (UFLPs) who can share helpful tips on how to be successful at Unilever. Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

New Business Account Manager – IT Sector New Malden (Hybrid / Remote Flexibility) £30,000 – £50,000 + Uncapped Commission About the Company: New Business Account Manager Aztrum Recruitment is proud to partner with a fast-growing technology solutions provider helping organisations thrive in today’s digital-first world. Our client delivers comprehensive, end-to-end IT services including cybersecurity, cloud solutions, IT infrastructure, business continuity, and managed technical support. With a strong focus on innovation and technical excellence, they empower businesses to remain secure, efficient, and competitive. The Opportunity: New Business Account Manager We’re seeking a driven and commercially astute Business Development Manager to play a key role in expanding new business revenue and nurturing long-term client partnerships. This is a consultative, solution-focused sales position where you will engage senior decision-makers, identify operational challenges, and deliver tailored IT solutions that create real business impact. It’s an outstanding opportunity for a motivated sales professional looking to accelerate their career within the technology sector. Key Responsibilities: New Business Account Manager Generate new business opportunities through proactive outreach (calls, email campaigns, LinkedIn, and networking) Build and manage a healthy, high-quality sales pipeline Qualify prospects and support broader business development strategies Develop strong relationships with senior stakeholders and key decision-makers Maintain accurate CRM records and pipeline reporting Conduct consultative sales meetings to uncover client needs and present tailored solutions Collaborate closely with internal technical and delivery teams to ensure a seamless client journeyAbout You: New Business Account Manager Proven track record in B2B sales, business development, or lead generation Target-driven, resilient, and self-motivated Strong communication and relationship-building skills Highly organised with excellent attention to detail Comfortable using CRM systems and modern sales tools Ambitious, eager to develop, and motivated by successWhat’s On Offer: New Business Account Manager £30,000 – £40,000 basic salary + uncapped commission Hybrid and remote working flexibility Clear career progression into senior sales or account management roles Ongoing training, mentorship, and development support A collaborative culture that recognises and rewards high performanceInterested? To find out more, contact Kylie at Aztrum Recruitment: (url removed)

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract Type: Permanent Hours: Part time14 hours per week Saturdays 14:00 pm – 22:00 pm plus 7 hours per week flexible hours (Flexible shift times are 9:30am-17:30pm, 10:00am-18:00pm, 14:30pm-22:30pm and 18:00pm-22:00pm daily) Salary: £32,140 per annum pro rata (£18,365.71 actual) ABOUT US Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us.We provide free, confidential support, help and advice by phone, email, text and live chat. THE IMPACT YOU WILL HAVE As a Helpline Supervisor you will oversee multiple volunteers delivering the service as well as delivering it yourself when no volunteers are on shift. You will supervise volunteers’ delivery of the helpline channels – this will include simultaneous remote supervision of several volunteers across different platforms. You will provide feedback for volunteers to assist with their performance and development. You will respond to service users of Missing People’s helpline via phone, email, text, 1to1 Chat and any other means of contact, and handle sensitive calls, deal with crisis intervention situations This position is part of an award-winning helpline team providing crisis support to missing children, vulnerable adults - those who have run away or left home - and the families of missing people. The service operates 10am-10pm, 7 days a week, via multiple channels, currently including telephone, text and 1to1 Chat. ABOUT YOU You’ll bring strong frontline experience, sound judgement and a calm, supportive approach. You will have: Right to work in the UK. Experience supporting children, young people and/or vulnerable adults by phone or digital channels; Experience and/or understanding of safeguarding vulnerable adults and young people. Experience of handling complex and sensitive calls and being able to deal with crisis intervention; Experience of providing online or text-based support, information or guidance such as SMS or messenger services High IT confidence, with the ability to work across multiple systems. Excellent written and verbal communication skills. Able to explain and provide guidance on procedures and systems to other people such as volunteers and colleagues WHAT WE OFFER Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’.We know you’re more than just a job title, and ‘be human’ is an important value here.Missing People is an independent charity that relies on donations. For further details, please see attached job description/person specification and letter to applicants. HOW TO APPLY Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role.We look forward to receiving your application. We reserve the right to withdraw this advert early if we receive sufficient applications, so please apply promptly. Closing date: 23:59 on 18 March 2026 Interviews: 25/26 March 2026 Start date: ASAP April 2026 You may also have experience in the following: Helpline Supervisor, Crisis Support Supervisor, Safeguarding Lead, Helpline Team Leader, Support Services Supervisor, Charity Helpline Manager, Crisis Intervention Worker, Family Support Worker, Vulnerable Adults Support Officer, Child Protection Practitioner, Call Centre Team Leader (Non-profit), Digital Support Coordinator, Volunteer Supervisor, Emotional Support Helpline Advisor, Safeguarding & Support Coordinator REF- (Apply online only)

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on.. We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher. Healix has been providing healthcare and risk management solutions to clients around the world since 1992, offering bespoke services to clients who want control over their health, travel and risk provision. As a result we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more. We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. In this role, the main purpose is to: Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. Anticipate and seek to resolve problems before they occur. Offer solutions and resolutions which work for the members, the clients and Healix.We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch to discuss the further. Hours: 4 days per week giving a week total of 36 hours full-time shift basis including weekends and in line with business requirements. The shift times vary between 8am and 10pm, with a 30 min lunch break. About The Role KEY ACTIVITIES AND RESPONSIBILITIES • Handle all calls with empathy and customer focus. Identify what the Member needs through effective questioning and listening. Accurately document phone calls., • Ensure written communication is accurate, concise and relevant and that actions and notes in the Case Management System are easy to follow and show a clear plan. ., • Formulate a plan of care with the support of the medical team and provide appropriate guarantee of payments on behalf of HMG staff and their dependants., • Monitor on-going cases taking account the medical team’s case direction to ensure that appropriate support is provided, while taking into account local facilities available, patient requirements and cost of care. The ideal candidate will have good case management skills, showing understanding of medical matters involved, and applying knowledge of HMG policies to case manage effectively. REQUIRED SKILLS AND EXPERIENCE We are looking for a candidate who has: • Previous experience working in a telephone based or face to face customer service role (desired)., • The ability to be responsive and empathetic to the needs of others and offer effective solutions., • The ability to communicate professionally, employing excellent listening skills., • Excellent written and verbal skills and empathetic listening skills and is able to speak and write English to a native level., • The ability to appreciate the differing requirements of members, the welfare team, and clients to effectively case manage., • Ability to liaise effectively with all members of the wider team and clients to proactively move cases forward. Foreign language skills are not required but are an advantage. Required Criteria Early, middle and late shift pattern, Monday to Sunday, including Bank Holidays Ability to commute to the Esher office English communication skills, both verbal and written, to native standard Problem solving, managing priorities and ability to cope working under pressure Desired Criteria Foreign, European languages Previous experience in customer services, ideally in travel industry or in medical assistance Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 per year

Technical Author 6-month contract Christchurch – Dorset (3 days a week onsite, 2 remote) Certain Advantage are hiring for a Technical Author. We’re working with a global engineering and professional-services company that provides technology, infrastructure, defence, and mission-support solutions for governments and industries worldwide. Role Overview: The role will be working as part of a small technical documentation team on a wide-area military communications system. The role requires the production, amendment, and management of technical documentation outputs to support the development, operation, and maintenance of the system. Responsibilities Request, gather and assess the required source logistic information from equipment suppliers to inform the required technical publications. Undertake Maintenance Task Analysis (MTA) on electronic computing and communication systems including an array of radios and masts. Author Data modules from the MTA and other publications including operating procedures and training material. This will include technical drawings. Liaise with Training Team to provide assistance with training content. Assist in the creation and maintenance of the Data Modules Requirements List Author from new and update the full suite of descriptive, procedural and IPD data modules to populate the Common Source Database (CSDB). Proofread and review Data Modules produced by other team members, using the CSDB workflow. Produce new IETPs using trilogi software for delivery to the customer. General assistance with other ILS and LSA Tasks The individual: Technical Publications specifications e.g. S1000D 4.1, Def Stan 00-601 Data Module authoring to an S1000D 4.1 standard. Standard Numbering Systems Population and maintenance of a Data Module Requirements List (DMRL) Technical authoring processes and techniques using industry proprietary software tools preferably through an EAGLE LSAR and EAGLE Publishing System to construct a comprehensive CSDB. Knowledge and experience of XML Data Module technical authoring using EAGLE xml editor or industry equivalent. Technical Publications/IETP/CSDB Configuration Management processes Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Manpower are currently seeking an interim eCommerce Analyst B2C, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail?oriented junior professional to support Business Operations within the D?Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross?border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities Document end?to?end business workflows across D?Commerce, Finance, Supply Chain, and cross?functional operations. Build and maintain clear, structured process maps and visual flows. Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides). Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes. Assist with operational planning for cross?border expansion, including payment flows, fulfilment models, last?mile operations, and compliance-related process steps. Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns. Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation. Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners. Ensure processes are aligned with Business Operations governance and evolving D?Commerce strategy.Skills & Experience Required Foundational understanding of Business Operations, business workflow mapping, and documentation. Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints. Basic understanding of Financial Processes (PO management, invoicing, reconciliation). Exposure to or interest in business development, especially market onboarding or new market enablement. Understanding of cross?border commerce considerations (payments, logistics, compliance) is a plus. Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns). Ability to collaborate with external eCommerce agencies and internal stakeholders. Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows. Solid communication and organisation skills; proactive and eager to learn. Proficiency in MS office ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated.Preferred (Not Mandatory) Experience supporting eCommerce operations, digital marketing, or marketplace processes. Exposure to project coordination or cross?functional operations in FMCG, retail, or digital channelsMust Have * Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records. * Experience in digitally managing appointments/records/information or similar via online systems. * Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress. * Strong administration skills. * Used to a fast-moving work environment with strong time management skills. * Can show initiative and prioritise tasks. * Professional telephone manner and communication skills. Nice to Have Amazon Seller Experience Digital Commerce Direct to Consumer E2E Process Finance and Operation Process Mapping Social Commerce PlatformsKingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

Manpower are currently seeking an interim Finance Business Partner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 10 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £62,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. JOB PURPOSE: Contract role to support the finance function as we transition through the next 10 months and exit the Uni.lever transfer service agreement. This is a high-profile role combining business partnering across the sales and marketing teams alongside being a key member of the project team. The project focus includes elements of testing, developing and post go live support for the new systems and processes. KEY RESPONSIBILITIES Business partner to both Customer Development and Marketing Teams. Support the Customer Teams analysing investment proposals to deliver the best data led decisions for the business. Develop the customer S&OP forecast - reviewing it against short and long-term customer targets and ambitions to identify areas where the team needs to focus. Highlight future performance concerns and opportunities and support in planning commercial activities required to remediate any gaps to target. Investment control of promotions, advertising budgets and innovation projects. Support the finance leadership team on period end closing and provide understanding and insight into performance. Project support reviewing global design and configuration decisions against Finance needs in Local review workshops. Coordinates with local Finance SMEs to gather inputs and validate the Day?2 target state for Finance GTM, including local applications, integrations, and customer/ supplier financial practices. Provides support during system integration testing, focusing on local Finance GTM scenarios. Leads and executes local UAT for Finance GTM processes, ensuring compliance with local requirements. Provides dedicated on-site support during go-live and cutover activities, ensuring a smooth transition to the new ERP system. Delivers ongoing support during the hyper care period, addressing user queries and escalating critical incidents. EXPERIENCE & SKILLS Qualified accountant or equivalent experience with experience of finance partnering Sales and or Marketing. Verbal and written communication skills to influence at all levels. Highly analytical, motivated, with excellent collaboration skills. Strong prioritisation and time management skills. Excellent knowledge of core finance business processes. Experienced in supporting testing and cutover readiness in operational finance contexts is desired. Experience consolidating inputs from GTM Finance and other finance SMEs to ensure compliance requirements are accurately represented. Comfortable working independently in fast paced commercial and project environment. Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

Job Title: FM Audit & Health & Safety Manager Location: Richmond and Wandsworth - Hybrid working (3 days office / 2 days remote) Hourly rate £27.46 PAYE / £35.94 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About Us Richmond & Wandsworth's Better Service Partnership is committed to delivering high‑quality, value‑driven services for our communities. We pride ourselves on innovation, collaboration, and creating an environment where staff are supported to develop and progress. We are now seeking an experienced FM Audit & Health & Safety Manager to drive compliance, strengthen assurance, and help us deliver a consistently safe, well‑managed operational estate. The Role As the FM Audit & H&S Manager, you will play a pivotal role in ensuring our Facilities Management services meet all statutory, regulatory and organisational obligations. You will independently audit compliance and Health & Safety across a diverse property portfolio, lead on continuous improvement of FM processes, and provide senior leaders with clear oversight of risks, performance and trends. This role is ideal for someone who thrives on problem‑solving, improving systems, influencing stakeholders, and driving high performance. Key Responsibilities Lead monthly audits covering FM building compliance and Health & Safety, producing clear assurance reports for senior management. Monitor the delivery of the Planned Preventative Maintenance (PPM) programme, identifying risks, delays and required interventions. Review and enhance FM compliance processes, ensuring gaps are addressed promptly to maintain compliance levels above 90%. Conduct regular site inspections to validate statutory compliance, asset data accuracy and the safety and quality of works. Review and authorise Safe Systems of Work (RAMS, site rules, permit systems) for internal teams and external contractors. Proactively intervene to stop unsafe or non‑compliant work and ensure corrective actions are implemented. Maintain strong relationships with key partners including Corporate H&S, Leisure and Culture, GLL, Enable and Places Leisure. Use the Concerto CAFM system to support annual PPM planning and ensure all asset data is accurate and aligned with SFG20 and CIBSE Guide M. Develop SMART management information, including trend analysis of compliance, expenditure, contractor performance and asset health. Escalate contractor underperformance and propose clear corrective action plans. Represent FM at senior governance meetings, offering expert insight into statutory compliance and emerging risks. Drive a culture of continuous improvement and "right first time" service delivery across Facilities Management.About You You will bring: Essential Knowledge & Experience Strong understanding of building compliance requirements, including SFG20 and CIBSE Guide M. Experience working within a local authority FM service. Proven ability to build collaborative relationships with technical partners and contractors. Excellent report writing, communication and stakeholder engagement skills. Proficiency with Microsoft Office and extensive experience using CAFM systems (ideally Concerto). Strong organisational skills and the ability to manage multiple priorities. Desirable Technical knowledge of mechanical & electrical systems. Vocational qualifications in FM, property or building services (e.g. BIFM, RICS, CIBSE). Health & Safety qualifications such as NEBOSH, IOSH or Responsible Person. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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