Retail stock jobs in United Kingdom - Page 3

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

Department: Commercial Reports to: Head of Retail Operations & Business Development Location: Central London Hybrid working: 3 days in office, 2 days from home Hours: 40 Hours, Monday to Friday Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: The Retail Operations Partner is responsible for supporting within the maintenance of the operational framework that enables all boutiques to run efficiently, accurately, and in line with luxury brand standards. You will serve as a partner within the retail channel, ensuring strong cross-functional alignment between our boutiques and headquarters and continuity across all Direct-to-Consumer stores. This role requires excellent project management skills, the ability to deliver on multiple priorities at pace, and the confidence to streamline complex workflows into efficient and effective execution, whilst supporting the Head of Retail & Business Development. Responsibilities: Operational Partnering • Act as a primary point of contact for all Direct-to-Consumer stores, supporting the Head of Retail in ensuring boutiques operate efficiently and in line with brand standards, resolving issues quickly and ensuring clear communication between boutiques and HQ., • Support in driving the continuous improvement across retail processes to optimise efficiency., • Support retail strategy through operational insight, store feedback, and data-driven recommendations., • Assist with the planning and execution of new store openings., • Partner with Store Managers to provide support with scheduling tools, training compliance and best practices., • Oversee staff scheduling alongside Store Managers, including holiday/TOIL management, and the coordination of temporary staffing resources., • Manage vendor and supplier relationships to ensure quality, reliability, and commercial value., • Oversee inbound and outbound stock movements and collaborate with Logistics and Merchandising to ensure smooth product flow., • Support stock control processes including stock takes, cycle counts, and shrinkage investigations., • Manage retail packaging forecasting, ordering, and distribution., • Partner with suppliers to improve packaging quality and sustainability initiatives., • Act as the key contact for retail systems including POS and operational technology., • Provide training and support to store teams and collaborate with IT on troubleshooting and system improvements., • Support health, safety, and compliance across boutiques in partnership with Facilities., • Conduct regular store visits to maintain operational standards and support teams., • Produce operational reporting and analyse data to identify trends, risks, and opportunities., • Communicate updates, priorities, and insights clearly to store teams and leadership., • Develop and maintain Retail Standard Operating Procedures (SOPs) across all boutiques., • Create clear guides, tools, and training materials to support operational consistency., • Coordinate and schedule retail team meetings, workshops, and training sessions., • Book travel and logistics for retail teams and store visits., • Maintain clear operational communication channels (newsletters, operational updates, and internal platforms) to ensure consistent information flow across boutiques. Skills and Experience Required: • Experience: At least 2-4 years prior experience in retail operations with a strong awareness of client service, administration and project coordination., • Organisational excellence: The ability to manage multiple tasks, priorities, and deadlines with precision., • Analytical mindset: Confident working with retail data, KPIs, and reports to extract actionable insights., • Attention to detail: Ensures accuracy across reporting, communications, and execution of brand standards., • Strong communication skills: Clear, professional, and persuasive in both written and verbal interactions., • Problem-solving ability: Proactive in anticipating issues, proposing solutions, and following through., • Collaboration & relationship building: Works effectively across retail, merchandising, logistics, and marketing teams., • Technical proficiency: Strong knowledge of Microsoft Office Suite, including Excel, and previous experience using retail management systems (POS/ERP)., • Ambassador: Representing Manolo Blahnik products and values with passion. High level of finesse and excellence required in delivery of all tasks., • Luxury mindset: Passionate about craftsmanship, client experience, and the nuances of high-end retail service., • Additional languages would be beneficial, specifically French, Italian or Cantonese. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 25 days holiday with an additional day off for your birthday, plus bank holidays., • Option to buy an additional 5 days holiday., • Hybrid working model (core hours 10am-4pm)., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery – salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know.

KJ West One is one of the UK's leading high-end audio retailers. Our Central London showroom is built around giving clients an exceptional advice and listening experience. We're looking for a Sales & Operations Associate to join our small but highly skilled and experienced team to continue KJ's 60-year success story as a purveyor of high-end audio. A successful candidate will focus on providing exceptional customer service, generating sales, handling deliveries and installations at customers’ homes, maintaining store standards. Strong communication skills, teamwork, and the ability to work in fast-paced environments are all required. Key Responsibilities and Duties • Customer Service: Welcoming customers, offering advice, assisting with product queries, organising product demonstrations in the store and at customers’ homes, replying to enquiries and resolving complaints efficiently., • Sales and Transactions: Operating POS systems, handling cash and card payments, processing refunds, and upselling products., • Stock Management: Receiving deliveries, unpacking stock, replenishing shelves, maintaining and updating accurate stock records, conducting regular inventory counts., • Store Appearance: Maintaining, cleaning, and merchandising displays to visual standards. Required Skills and Qualifications • Interpersonal Skills: Strong verbal communication and a friendly, engaging attitude., • Physical Stamina: Ability to spend long hours on foot, lifting, delivering and installing., • Technical Aptitude: Familiarity with inventory management and POS systems, computers and mobile devices., • Reliability: Flexibility to work shifts, including weekends and evenings., • Valid UK driving license, • Previous experience in luxury retail is a plus, • Strong interest or passion for high end audio and sound systems is a necessity, • Experience and knowledge of the high end audio brands and products are advantageous but in-house training will be provided, • Love of music is a must Compensation A competitive basic salary plus sales commission How to apply Send your CV and a short note about yourself to:

Flagship Store Director Industry: Designer toys and collectible pieces Location: London Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Flagship Store Director is responsible for the overall leadership, performance and operational excellence of the company’s flagship retail location, operating across a large, multi-level retail space. This role oversees all store functions, including sales performance, customer experience, team management, visual merchandising, stock control and compliance. The position requires a strong and experienced retail leader capable of managing a large team within a high-traffic, high-volume environment. The Flagship Store Director ensures alignment with company strategies and objectives, driving consistent execution of brand standards and operational procedures. A key focus of this role is to recruit, develop, and motivate a high-performing team, fostering a positive, customer-centric culture that reflects the company’s values. The Flagship Store Director also collaborates cross-functionally with internal departments to support business goals, major activations, and seasonal initiatives. This position plays a critical role in representing the brand at its most visible retail location, setting the benchmark for operational excellence, employee engagement, and customer satisfaction across the store network. Responsibilities • Provide strategic leadership and inspire a team of 60+ employees, fostering engagement, motivation and high performance., • Cultivate a dynamic, customer-centric culture that reflects the brand’s values and enhances the in-store experience., • Drive sales growth and achieve ambitious targets while maintaining exceptional operational standards and KPIs., • Oversee all store operations, including workforce planning, inventory management, visual merchandising, and overall store presentation., • Lead recruitment, onboarding, coaching and professional development initiatives to build a skilled and committed workforce., • Ensure flawless execution of seasonal launches, brand activations and flagship-specific promotional events., • Collaborate cross-functionally with key departments to align store priorities with broader business objectives., • Maintain strict compliance with health & safety, loss prevention and operational procedures in a fast-paced environment. Required Qualifications • At least 5+ years of proven track record in managing and developing large retail teams (60+ employees) within high-traffic, high-volume environments., • Exceptional leadership, coaching and communication skills, with the ability to inspire and develop teams., • Results-driven with a strong focus on achieving commercial objectives while maintaining operational excellence., • Extensive experience in scheduling, performance management, reporting, recruitment and large-team coordination., • Highly organized, adaptable and capable of thriving under pressure in a fast-paced flagship setting., • Genuine passion for pop culture, collectibles, and delivering memorable customer experiences. Desired But Not Essential • Knowledge of CEGID, • Knowledge of Mandarin and/or European languages If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Position: Refrigeration Engineer (commercial & retail) Contract: Permanent Location: Knightsbridge, Central London – Static position Salary: up to £57K depending on experience, plus benefits package. Industry: Retail Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK. Due to team expansion and winning new projects, we are seeking a Refrigeration Engineer with a background in commercial or retail refrigeration to support business requirements and servicing projects. This is a static, on-site position based in Knightsbridge, Central London for a prestigious high end client/customer. This is a Night Shift position working 4 on, 4 off shift pattern. Working hours 1800 - 0600 Refrigeration Shift Technician To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: • Support to day / night shift service engineers, • Management and daily service operations of the store, • Health and Safety management of Site based service operations and staff, • Maintaining effective communication with contracted customers, • Recruitment of Service Engineer resource, • Interaction and support with Projects BU, • Create and maintain comprehensive technical documentation. i.e. F-Gas logs inc. CO2 / Glycol / A2L., • Ensure all engineering processes and decisions are well-documented., • Client relationship management, • Provide regular updates on high profile jobs, risks, and issues to senior management., • Work with office to help complete KPI deadlines on PPM’s and reactive., • Prepare technical reports as required., • Encourage and facilitate ongoing learning and skills development within the team., • Identify potential risks and develop mitigation strategies., • Identify opportunities for process improvements and innovations., • Lead efforts to implement new tools, technologies, and methodologies., • Communicate effectively with stakeholders, including clients, project managers., • Translate technical concepts into non-technical terms for various audiences., • Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: • Relevant service supervision experience in the Retail Refrigeration sector and service operations., • Ability to interface with client and provide technical expertise, • Good technical knowledge of RAC systems and equipment, • Good commercial and negotiation skills, • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives, • Ability to develop a good understanding of our customers business requirements and operations, • Proactive approach to all tasks undertaken – a ‘can-do’ attitude, • Excellent interpersonal and communication skills, • Ability to work overtime when required, • Good Working knowledge of Microsoft software including Excel and Word, • Time Served Refrigeration Engineer, • CITB Safety Passport., • City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, • City & Guilds 207 - Refrigeration & Air Conditioning., • NVQ1, 2 & 3 - Refrigeration & Air Conditioning., • Pressure Testing Competency., • Specific Compressor Manufacturers Training Courses., • Controls and Strategy experience, • Product courses on chillers beneficial

GROUP FINANCIAL ACCOUNTANT - LUXURY FASHION - ACA/ACCA - £55-60K + BONUS + BENEFITS (SHORT NOTICE A MUST) Your New Company I'm currently supporting a well-known luxury fashion retailer looking for a Group Financial Accountant to join the finance function! They are open to ACA's coming straight from a top-tier practice with retail client experience OR ACCA industry-trained retail accountants. This role is a nice blend of statutory management accounts, tax compliance / VAT, cash flow forecasting and supporting the external audit. short notice is a must for this role, under 3 months notice Your New Role Reporting into the Finance Director, you'll be responsible for: • Financial reporting & control: ownership of the month-end duties ensuring balance sheet integrity and month-end reporting, • Monthly balance sheet reconciliations, including inventory, fixed assets, accruals, and prepayments, • Maintaining IFRS financial reporting policies group-wide, • Stock and WIP reconciliation, • Support with process improvement and systems optimisation, • Budget vs actuals variance analysis, • Cash flow forecasting and control, • Led statutory audit delivery - primary contact for external auditors, • Manage quarterly VAT and assist in tracking tax returns 1. an ACA coming from a Top 6 firm with Retail client experience What You’ll Get in Return • Competitive salary of £55,000 - £60,000 + bonus + benefits, • Exposure to senior leadership and strategic projects

Join the Team Where Solutions Live! Robert Dyas isn’t just a shop. For over 150 years, we’ve been the "everything store" for our customers—from DIY experts to kitchen enthusiasts. We are looking for energetic, retail-loving Store Managers to lead our teams across the London Region. We need leaders who can turn a "where do I find a lightbulb?" moment into a five-star customer experience. The Role: What You’ll Do As a leader in our London stores, you aren’t just watching the clock; you’re running a business. Your mission is to make your store the heart of the high street. • Lead with Heart: Inspire, coach, and develop a diverse team to reach their full potential., • Drive the Numbers: Use your commercial savvy to hit KPIs, manage stock, and maximize sales., • The Customer First: Set the gold standard for service, ensuring every customer leaves with exactly what they needed (and maybe a few things they didn’t!)., • Master the Floor: From eye-catching merchandising to slick operations, you’ll keep the store looking sharp. What We’re Looking For • Retail Pedigree: Experience in a fast-paced retail management role is essential., • London Energy: You thrive in the fast-moving, unpredictable nature of London retail., • Problem Solvers: You’re proactive, resilient, and ready to tackle any challenge with a smile., • Commercial Spark: You understand how to read a P&L and turn data into floor-level action. Why Robert Dyas? We value our people as much as our history. When you join the family, you get: Competitive salary, performance based bonus, generous holidays, discount at Robert Dyas and sister companies - Ryman and Boux Avenue, not to mention the career growth. Ready to lead the way? If you have the passion for products and the people skills to match, we want to hear from you. Apply Now: Send us your CV and a brief note on why you’re the perfect fit for the Robert Dyas London team.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCP NEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK *Terms & conditions apply If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be. 8765

Stock Assistant / Runner – Central London Work with Prestigious Luxury & High-End Fashion Brands About the Company Join some of the most iconic fashion houses and luxury retailers in the industry. This is a fantastic opportunity to enhance your CV, gain hands-on experience in high-end retail, and expand your professional network. Permanent opportunities may be available for the right candidates. About You • Minimum 3 months’ experience in stockroom operations, retail stock management, or a similar role in fashion or luxury retail., • Exceptional attention to detail, strong organisational skills, and the ability to work efficiently in a fast-paced environment., • Flexible availability to work 3–4 days per week, including weekends, often at short notice., • Well-presented, reliable, and a collaborative team player with a proactive mindset. What’s on Offer • From £13 per hour (up to £15ph on Sundays / up to £20ph on bank holidays) + holiday pay + pension contributions., • Weekly or monthly pay options, with immediate start and flexible shifts., • Career growth opportunities and potential for a permanent position. 📅 Group video interviews are taking place now – apply today with your CV to be considered! 360 Talent London is a boutique recruitment firm specialising in luxury retail and e-commerce. Follow us on LinkedIn, Instagram, and Facebook for our latest job opportunities.

The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. The salary for this role is £34,500 + the potential to earn commission and bonuses. Training for this role will take place in our city centre Peterborough store. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

🧴National Account Manager – Household 🛍️Grocery 📍London – 1-2 days per week in the office 💰up to £65k + 15% bonus This is an opportunity to join a fast-growing, design-led challenger brand on a mission to transform the household cleaning category. Built around refillable, low-waste solutions, the brand is redefining how consumers approach cleaning, combining sustainability with beautifully designed, high-performing products. Already gaining strong traction across UK retail, the business is scaling quickly and disrupting a traditionally static category. This role offers the chance to take real ownership, drive growth with key grocery customers and play a part in building a more sustainable future. 🌱 Purpose-led and sustainability focused 🧴 Premium, design-first products that stand out on shelf 📈 Strong momentum across UK grocery 🚀 Ambitious growth plans with real opportunity to make an impact What You’ll Do ✨ Support the delivery of sales strategies to drive distribution and rate of sale 🤝 Build and nurture strong relationships with key grocery retailers 📊 Contribute to joint business plans and identify growth opportunities 📦 Work closely with Operations to support forecasting and stock management 📈 Monitor sales performance and ensure excellent customer service 🌍 Spot opportunities to reduce plastic waste and improve sustainability 💡 Support team initiatives and share insights to drive performance What We’re Looking For 🧠 4+ years FMCG experience within account support or account management 🛒 Strong understanding of the UK grocery retail landscape 💰 Commercial awareness with exposure to P & L 🚀 Growth mindset, ideally within a challenger or high-growth brand 🗣️ Confident communicator with strong relationship building skills 💪 Hands-on and proactive, happy to roll up your sleeves 🔄 Adaptable and comfortable working in a fast-paced environment 🌱 Passion for sustainability and purpose-led brands What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

NATIONAL ACCOUNT MANAGER - PREMIUM BEVERAGE BRAND ABOUT THE OPPORTUNITY This is a pivotal commercial role within the UK's fastest growing premium beverage brand. We are expanding our presence across a recently widened product portfolio beyond our now well-established Grocery channel. We are seeking experienced National Account Managers to drive distribution and activation across key channels, including: • Leisure: Cinemas, theme parks, stadiums, entertainment venues, • HORECA: Hotels, restaurants, cafes, catering, • On-Trade: Pubs, bars, nightclubs, licensed venues, • Travel: Airports, train stations, service stations, travel retail, • Operators: Contract caterers (Levy, Aramark, Compass, Sodexo) This role offers significant autonomy and the opportunity to shape our channel strategy from the ground up in a private equity-backed, high-growth environment. We are building a team of specialist account managers, each focusing on specific channel expertise. You will be joining at a critical growth phase with the ability to make a lasting impact on our market penetration and brand development. Important Notes: We are hiring multiple National Account Managers to cover the full channel spectrum. Each hire will specialise in one or more specific channels while collaborating as part of a cohesive team. Channel assignments will be discussed during the interview process based on candidate strengths and experience. Given the size of the business and early stage of growth outside of Grocery, your primary immediate focus (and your performance / bonus will be set by your performance) on growing new accounts, rather than maintaining existing accounts. ROLE OVERVIEW Position: National Account Manager Industry: Premium Beverages / FMCG Location: Hybrid - Commuting distance to London (2 days/week in office) Reporting to: Sales Director Timing: ASAP, with notice expected Team Structure: Part of specialist team covering full channel spectrum COMPENSATION PACKAGE • Basic Salary: £55,000 - £70,000 per annum (experience-dependent, inc. car allowance), • Bonus: Above-average performance-based bonus scheme (20-35% OTE), • Benefits: Comprehensive benefits package + others to be discussed ROLE PURPOSE To drive sales growth through expert management of both distribution (RTM) and channel activation, including channel operators. You will leverage existing distributor relationships to secure new listings while activating demand through targeted operator partnerships, implementing a sophisticated push-pull strategy for sustainable growth. KEY RESPONSIBILITIES Dual-Channel Strategy Execution • PUSH (Distribution): Secure and maintain listings with key RTM partners (wholesalers, distributors), • PULL (Activation): Drive demand through operator partnerships and venue-level activations, • Channel Specialisation: Focus on one of: Leisure, HORECA, On-Trade, Travel, or Operators, • Strategic Planning: Develop and execute channel-specific push-pull strategies RTM (Route to Market) Management • Leverage existing + build / maintain new relationships with key distributors: e.g. LWC, C&C, Booker, Carlsberg Britvic, Bidfood, Creed, Brakes, Freemans, • Negotiate listing agreements, margin structures, and promotional support, • Ensure optimal stock levels and ordering cycles with distributors, • Manage distributor performance and relationship development Operator Activation & Development • Build strategic partnerships with key operators: Levy, Aramark, Compass, Sodexo, etc., • Secure menu placements, pouring rights, and promotional activations, • Conduct staff training and product education at venue level, • Develop joint business plans with key operator partners Commercial Management • Achieve monthly/quarterly sales targets for assigned channel(s), • Manage pricing, margin structures, and promotional effectiveness, • Provide market intelligence on channel trends and competitor activity, • Coordinate with marketing on channel-specific campaigns CANDIDATE REQUIREMENTS Essential Experience (Non-Negotiable) • Minimum 4+ years total sales experience with at least 2+ years in soft drinks/beverage sales, • Strong existing distributor relationships with key RTM partners (Booker, Bestway, Brakes, etc.) with a minimum 2+ years working with distributors in your respective channel (Leisure, HORECA, On-Trade, Travel, or Operators), • Demonstrable operator activation experience in one of: Leisure, HORECA, On-Trade, Travel, Catering Operators Personal Attributes • Highly motivated self-starter with entrepreneurial mindset, • Excellent relationship builder across both distributor and operator levels, • Autonomous worker comfortable with field-based role Practical Requirements • Already living within 1 hour commuting distance of Central London - required 2 days/week in office, • Expenses for travel into the office will not be reimbursed, • Extensive field travel across assigned territory/channel, • Right to work in UK - no sponsorship available RECRUITMENT PROCESS • Stage 1: CV screening and initial discussion with JW Markets, • Stage 2: Q&A / Intro with founder CEO, • Stage 3: Presentation of 90 day plan to senior management, • Timeline: 2 week process from application to offer

About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company (also trading under the name Kering Beauté UK&I). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Retail Key Account Manager- Health, Beauty & Wellness Retail You will take ownership of key international retail accounts, driving growth, improving in-store execution, and identifying opportunities for expansion across markets. Alongside the international focus, you will also support selected UK retail accounts from more of a business development perspective, giving you a broad and commercially exciting retail remit. You’ll act as the main point of contact for buyers and category teams, working closely with internal functions to deliver joint business plans, promotional activity, and strong retail performance across all markets. Key Responsibilities International Retail Account Management (Primary Focus) • Manage and grow relationships with international retail buyers and category teams, • Deliver joint business plans, promotions and new product launches into retail, • Monitor sales performance, rate of sale and stock levels across markets, • Identify opportunities for new listings and increased distribution, • Ensure consistent brand execution across retail environments UK Retail Account Support (Secondary Focus) • Support key UK retail accounts across pharmacy and grocery, • Assist with JBPs, promotions, launches and performance reviews, • Work closely with buyers to maximise commercial opportunities Sales & Commercial Strategy • Analyse sales data, shopper trends and competitor activity to inform decisions, • Drive revenue growth across both international and UK retail accounts, • Support retail expansion plans into new markets Cross-Functional Collaboration • Work closely with marketing, supply chain and finance to support retail success, • Provide accurate forecasting and demand planning across markets, • Share retail and shopper feedback with product and brand teams What They’re Looking For • Experience managing retail accounts within Europe or UK, • Experience growing accounts strategically, • Strong commercial awareness and negotiation skills, • Ability to analyse sales data and turn insights into action, • Experience delivering JBPs, promotions and retail launches Desirable • Experience within natural, organic, beauty or wellness categories, • Understanding of EPOS data, retail KPIs and category management principles

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Senior Buyer – Garden Supplies Location: London Salary: Up to £80,000 basic (depending on experience) A leading high street retailer is seeking an experienced Senior Buyer to take ownership of its garden supplies category. This is a key role within the commercial team, responsible for driving product strategy, supplier performance, and category growth. The Role: • Full accountability for a garden supplies category comprising circa 1,500 SKUs, • Management and development of a supplier base of approximately 50 partners, • Leading, coaching, and developing a team of 2 direct reports, • Building and executing commercial strategies to deliver sales, margin, and stock targets, • Negotiating with suppliers to secure optimal terms, pricing, and product innovation, • Proven buying experience within a retail environment, • Strong background in a relevant product category (garden, outdoor, DIY, or similar), • Commercially astute with a track record of delivering category growth, • Experienced in supplier negotiation and relationship management, • Confident team leader with the ability to develop and inspire others

Logistics & Operations Co Ordinator Are you early in your logistics or operations career and hungry to build something meaningful within a high growth Fashion brand? Do you thrive in a fast growth Fashion environment where operational excellence and commercial control go hand in hand? Are you confident managing international freight, 3PL partners, and cross functional stakeholders to deliver on time and in full? MacGregor Black are partnering with a high growth Fashion brand on the search for a Logistics & Operations Co Ordinator. This is a permanent role based in London. As Logistics & Operations Co Ordinator, you will take ownership of global supply chain operations, with a particular focus on wholesale fulfilment, international shipping, and operational performance. You will ensure every wholesale order is delivered on time, in full, and in line with retailer inwards requirements across the UK, EU, USA and other international markets. Alongside day to day execution, you will play a key role in driving process improvement, cost control, and partner performance as the brand continues to scale. Key Responsibilities: • Lead wholesale logistics, ensuring full compliance with customer inwards manuals and routing guides across multiple territories., • Manage 3PL partners, setting KPIs, monitoring service levels, and forecasting volumes to support growth., • Own international freight and compliance, including customs documentation, HTS codes, EIN and MID registrations, and duty and VAT oversight., • Partner with Finance on logistics budgets, cost tracking, and invoice approvals., • Raise wholesale invoices and resolve delivery or compliance queries with retail partners., • Oversee outsourced Customer Service performance, improving delivery experience, returns processes, and review ratings., • Track inventory movements, investigate discrepancies, and support accurate stock reporting., • Drive sustainability initiatives across packaging, shipping methods, and supply chain efficiencies., • Provide regular KPI reporting and operational insights to the leadership team., • Support wider operational requirements including storage, facilities, and health and safety compliance. What We're Looking For: • 2 plus years’ experience in logistics, supply chain, or operations, ideally within Fashion or a wholesale led consumer brand., • Proven experience managing wholesale deliveries and retailer compliance requirements., • Strong knowledge of international shipping regulations, particularly USA imports and customs processes., • Commercially astute, with experience managing costs and challenging external partners where required., • Highly organised, detail focused, and comfortable working autonomously in a scaling environment., • Confident communicator with the ability to build effective cross functional relationships., • Strong Excel and logistics systems capability. Salary - 40k basic For more information, please contact Fraser Graham.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Branch Merchandiser | Outlet & Off‑Price £50,000–£55,000 |London | European Travel We’re looking for a commercial, hands‑on Branch Merchandiser to take end‑to‑end ownership of factory outlet performance across key European locations. This is a senior, trading‑focused role where you’ll control assortment, inventory, pricing, and in‑store execution — with full accountability for sales, margin, and stock health. If you thrive in outlet / off‑price environments and love turning product and data into profit, this role has your name on it. The Retail Branch Merchandiser role You’ll own the day‑to‑day performance of multiple outlet stores, including: • Full P&L ownership: sales, margin, and profitability, • Building outlet‑specific assortment and buying plans, • Driving inventory turns through allocation and replenishment, • Owning pricing, markdown, and discount strategy, • Monitoring daily & weekly trading performance and KPIs, • Producing clear, actionable trading insight and recommendations, • Leading visual merchandising execution to maximise sell‑through, • Working closely with store teams, supply chain, and brand stakeholders This role balances strategic planning with sleeves‑rolled‑up trading execution. About you You’ll likely bring: • 8-10 years’ experience in retail branch merchandising, • Strong background in outlet, off‑price, or value channels, • Proven strength in **inventory, markdown, and pricing management, • Sharp commercial mindset with deep KPI understanding, • Highly analytical skills — confident using Excel and ERP systems, • Strong stakeholder influence and communication skills, • Willingness to travel regularly across European store locations Why this opportunity? • Ownership role with real commercial impact, • High autonomy in a fast‑moving outlet environment, • International exposure across European retail, • Competitive salary with scope and seniority, • Opportunity to shape outlet strategy and execution Interested? Apply directly via LinkedIn or message for a confidential conversation.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Supply Chain Manager • End-to-end ownership of forecasting, purchasing and international supply, • High-impact role in a fast-growing D2C / subscription-led consumer business Overview I’m working with a fast-growing consumer goods business operating across D2C, subscription and retail channels, with a complex international supply chain and ambitious growth plans. They are looking for a Supply Chain Manager to take full ownership of planning, purchasing and supplier management, playing a critical role in ensuring product availability across a high-SKU, fast-moving portfolio. About the role This is a true end-to-end supply chain role, combining demand planning, purchasing, supplier management and logistics. You’ll own the full cycle from forecast through to product landing in the warehouse, working closely with international suppliers and logistics partners. Key responsibilities include: • Owning demand forecasting across D2C, subscription and retail channels, • Translating forecasts into purchasing plans and managing the full PO lifecycle, • Managing international suppliers, including regular performance reviews and planning alignment, • Coordinating inbound freight (sea and air), including long lead-time supply chains, • Working closely with 3PL partners to ensure stock accuracy and availability, • Monitoring forecast accuracy, stock levels and service performance, • Supporting NPD launches and product lifecycle planning, • Driving improvements in reporting, processes and data accuracy Your experience ✔ 3+ years’ experience in FMCG supply chain, purchasing or planning roles ✔ Strong demand and supply planning experience with a focus on forecast accuracy ✔ Experience managing international suppliers (ideally Far East / long lead-time supply chains) ✔ Proven ownership of purchasing and PO management ✔ Experience with high SKU portfolios and fast-moving environments ✔ Exposure to D2C or subscription-based businesses is highly advantageous ✔ Strong Excel and data capability, with a high level of attention to detail ✔ Comfortable working cross-functionally with commercial, NPD and operations teams What’s on offer • High ownership, end-to-end role with real impact on business performance, • Exposure to international supply chains and complex operations, • Fast-paced, high-growth environment with strong progression potential, • Opportunity to shape processes and improve ways of working

Supply Chain Manager 🎇 High-Growth D2C Brand 📍 London (Hybrid – 3 days in the office) 💸 £40,000 -£50,000 + bonus + stock options We’re partnering with one of Europe’s fastest-growing DTC brands on a mission to deliver exceptional products, seamless operations, and unforgettable customer experiences. This is an exciting opportunity to join a category‑defining team obsessed with operational excellence, data‑driven decision making, and continuous improvement. As the Supply Chain Manager, you’ll take ownership of end‑to‑end supply chain execution from forecasting and supplier management through to freight, logistics, and inventory health. You’ll play a pivotal role in ensuring products are always available, costs are optimised, and the supply chain scales smoothly with the brand’s rapid growth. What will you be doing? You’ll own the operational heartbeat of the supply chain across D2C and Retail channels, building robust forecasts, managing global suppliers, coordinating freight from Asia, and ensuring stock lands smoothly into the 3PL. This is a hands‑on, high‑impact role where accuracy, communication, and proactive problem‑solving are essential. Expect autonomy, cross‑functional collaboration, and the opportunity to shape world‑class supply chain processes in a fast‑growing environment. Key Responsibilities: ⭐ Owning demand forecasting across all channels, incorporating sales trends, seasonality, promotions, and NPD. ⭐ Building and maintaining supply plans, aligning production capacity, lead times, and shipping schedules. ⭐ Managing the full purchase order lifecycle, creation, placement, tracking, amendments, and closure. ⭐ Acting as the primary operational contact for suppliers across Thailand, Vietnam, and future regions. ⭐ Monitoring supplier performance (OTD, quality, responsiveness) and driving improvements. ⭐ Coordinating inbound freight (ocean, air, road) and managing freight forwarder relationships. ⭐ Owning customs documentation and ensuring full import compliance. ⭐ Liaising daily with the 3PL, ensuring accurate goods‑in, inventory accuracy, and smooth operational flow. ⭐ Managing stock availability, identifying risks early and avoiding stock-outs or excess. ⭐ Tracking landed costs and supporting cost reviews and optimisation initiatives. ⭐ Producing weekly operational reports across POs, shipments, supplier performance, and inventory health. ⭐ Driving continuous process improvement across tools, documentation, workflows, and reporting. What skills do you need to have? ⭐️ 2-3 years’ experience in supply chain, purchasing, or procurement (FMCG or food/pet food ideal). ⭐️ Demonstrable experience in demand & supply planning with strong forecasting capability. ⭐️ Experience working with international suppliers and understanding import/customs. ⭐️ Strong excel/sheets skills and high comfort working with data and timelines. ⭐️ Experience with freight coordination (ocean and air). ⭐️ Highly organised, proactive, and process‑driven ⭐️ Excellent communicator who escalates risks early and solves problems before they escalate. In return, you’ll get 🚀: ⭐️ Competitive salary up to £40k-£50k + bonus + stock options. ⭐️ 25 days’ holiday + bank holidays + your birthday off. ⭐️ Private health insurance and mental health support. ⭐️ Generous L&D budget and coaching. ⭐️ Monthly wellness contribution and paid charity days. ⭐️ Hybrid working in a collaborative, fast-paced environment.

The Company This is an amazing opportunity to join an innovative and award-winning food brand, highly regarded for their delicious, nutritious products. With new sustainable packaging and a recent expansion of their frozen range, the business is experiencing phenomenal growth. They’re now looking for a tenacious and proactive Supply Chain Manager to help take the business to the next level. The Role Reporting in to the Head of Supply Chain, you will ensure that the day-to-day running is smooth and effective. Working closely with the commercial team, you’ll co-ordinate the demand forecast and production planning, taking into account retailer needs and manufacturing partner capabilities. You will ensure inventory is managed and aligns with internal systems, ordering stock as and where required to mitigate waste and risk. The relationships you build and maintain with suppliers, manufacturers and partners will be vital in securing continuous supply. You will navigate any challenges that may arise within the supply base, analysing and investigating to resolve any distribution or availability issues and ensure best-in-class service to customers. Continuous improvement is another key part of this role, and you will identify opportunities for improved efficiencies in the supply chain and ways of working with suppliers and manufacturers. You will support with developing sustainable solutions for new channels and or products, and will lead execution stages of gated development processes to enable NPD and EPD projects to be launched successfully. The Candidate We are looking for a motivated and confident Supply Chain Manager with 4+ years of experience in supply chain within food manufacturing or retail FMCG. You will be a self-starter, comfortable working on your own initiative as well as being hands-on and collaborative as part of a team. With a strong continuous improvement mindset, you will be commercially minded and analytical, able to manipulate data with ease with your excellent Excel abilities. You’ll have great attention to detail and exceptional time management, able to work at pace and be flexible around evolving company priorities. Experience with chilled products and UK retailers will aid with your success in this role. Ref: 6968 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Unleash Your Buying Power: Senior Buyer opportunities at Robert Dyas Do you have a sharp eye for trends and a drive for results? Whether you’re a retail strategist or a commercial powerhouse, we want your expertise. Robert Dyas is looking for Senior Buyers to help lead one of the UK’s most iconic brands into its next chapter of growth. If you’re ready to shape the future of our Garden, DIY, and Homeware categories, this is your moment. Are you a dynamic, results-driven individual with a pulse on the latest trends and a passion for shaping the retail landscape? If you're ready to step up and drive massive growth in one of the UK's most loved retailers, this is your moment. Robert Dyas, a leading retailer of Garden & Outdoor, DIY, Electricals, and Homeware, is searching for exceptional Senior Buyers to join our future-focused team. This is your chance to: • Lead the way: Contribute to and execute strategic plans that drive sales, income, and profitability within our stores., • Become a product guru: Develop exciting and innovative product ranges that keep our customers coming back for more., • Be a master negotiator: Secure the best deals with suppliers to maximise profitability., • Embrace growth: Play a key role in our expansion across this category., • Develop expertise in your markets: Maximise the latest social media trends to understand changing consumer behaviour and consistently introduce new, innovative and culturally relevant products., • Is a highly organised and experienced Senior Buyer with a proven track record of translating market trends into sales success., • Possesses strong analytical skills and experience with budgeting and reporting., • Has a deep understanding of multi-channel retail and a history of delivering growth in this environment., • Understands the product lifecycle in a seasonal business., • Has at least 3 years of experience in Buying/Product Selection at a senior level., • Excels at negotiation, consistently exceeding targets for margins, profit, and growth.

Merchandiser– Luxury Ecommerce Brand Location: Remote in London with some the potential for limited international travel and meeting with the team Employment Type: Full-time Salary: £50,000 plus Our client is a luxury fashion retailer based in the Middle East, known for exceptional quality, a relaxed aesthetic and a distinct fashion-forward point of view. The brand celebrates craftsmanship, innovation, and contemporary elegance – captured through a Gen Z lens. Our client is seeking a detail oriented experienced Merchandiser to support the growth of their luxury e-commerce platform across the Middle East. This role will assist in product assortment planning, online merchandising, and performance analysis to ensure the best digital shopping experience. Key Responsibilities: • Support product uploads, categorisation, and merchandising on the website, • Assist in planning and executing seasonal assortments and product launches, • Monitor stock levels and coordinate with buying and logistics teams, • Analyse sales performance, customer behaviour, and key KPIs, • Optimise product placement, cross-selling, and site navigation, • Support promotional campaigns and trading strategies Requirements: • 5 years plus experience in merchandising, e-commerce, or retail (luxury preferred), • Strong analytical skills and attention to detail, • Familiarity with e-commerce platforms and Excel, • Passion for luxury fashion and understanding of Middle Eastern market trends, • Ability to work in a fast-paced, collaborative environment, • Previous experience working for a ecommerce luxury environment This is an excellent opportunity to grow within a dynamic luxury digital business What We Offer • Competitive salary, • Creative, supportive team culture, • Access to exclusive fashion events and industry experiences This is an immediate start but will wait for a notice period.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

About Hauser & Wirth Hauser & Wirth is one of the world’s leading commercial galleries for Modern and Contemporary art with locations across the UK, USA, Europe and Asia. Publishing has been a cornerstone of Hauser & Wirth’s activity since the gallery’s founding in 1992. From publishing artists’ writings and exceptional exhibition-related books to commissioning new scholarship and pursuing the highest levels of craft in design and bookmaking, Hauser & Wirth Publishers creates vital, lasting records of artists’ work and ideas, forging critical gateways to the cultural discourse they inspire. Role Summary Based in London, Hauser & Wirth Publishers are looking for an experienced Commercial Operations Manager to lead the strategic coordination of our bulk warehouse operations across our European and US facilities, oversee the day-to-day management of our 7 Shopify storefronts, and manage the end-to-end logistics of our printer delivery operations. With responsibility for coordinating stock movements and purchase orders across the gallery including our ecommerce warehouses, you will have a commercial outlook and experience managing multiple projects at the same time. The position will suit someone able to work as part of a small team willing to use their initiative, with exceptional communication and organisation skills, an ability to work well under pressure, and experience handling multiple projects at once. Key responsibilities include: Inventory & Logistics Management Oversee global book inventory of up to 10k SKUs, stock movements, and replenishment across all 17 Hauser & Wirth gallery locations plus our distribution partners, ensuring efficient distribution, accurate reporting, and strong relationships with shippers and storage sites. E‑commerce & Retail Operations Manage the Hauser & Wirth e‑commerce platform, including product launches, promotions, and marketing automations, while collaborating with fulfilment centres and bookselling teams to maintain excellent customer experience and commercial best practice. Publication & Production Coordination Coordinate delivery and distribution of publications—including Ursula magazine—while supporting book production cost management and communicating stock levels, forecasts, and shipment updates to key stakeholders. Responsibilities include but not limited to: • Liaise with colleagues across the gallery to build complex printer delivery instructions for each upcoming HW publication, considering potential cost savings and following deliveries through to arrival., • Coordinate delivery of Hauser & Wirth’s quarterly magazine, Ursula, including subscriber delivery and client mail outs., • Oversee book inventory and stock movements across all HW locations, plus our external warehouses and trade distributors, regularly analyzing our stockholdings to initiate stock replenishments as needed., • Own and build on existing HW relationships with shippers and our storage sites, creating cost and time efficiencies., • Manage and maintain Hauser & Wirth’s ecommerce site (2k+ orders annually) initiating new promotions, marketing automations, and creating new product pages – working closely with Associate Director, Sales & Distribution and our Marketing teams., • Actively collaborate with our 2 ecommerce fulfilment sites to ensure excellent customer service and efficient turnaround of orders., • Collaborate with local bookselling teams across both our dedicated bookshops and gallery locations on stock availability + commercial best practice, offering training in Shopify and coordinating POs & transfers in our inventory system for accurate reporting., • Work closely with editorial and freelance production teams across book production and shipping costs., • Communicate with key stakeholders on stock inventory levels, forecasting, shipment tracking and stock availability, producing monthly and ad hoc stock reports., • This role does not hold any line management responsibilities. Skills/Competencies Required Experience • Minimum of 4 years' experience in managing multiple projects internationally, ideally within a retail or operations setting., • Ability to analyse inventory data, forecast demand, and identify revenue growth opportunities., • Background in supply chain and logistics., • Previous experience in publishing or creative sectors appreciated, but not mandatory. Technical Skills • Proficiency in Excel and Power BI., • Experience with Shopify or other e-commerce platforms. Soft Skills • Highly organised with the ability to manage multiple priorities simultaneously., • Proactive problem-solver comfortable working in a fast-paced, evolving environment., • Analytical and data-driven decision maker. Additional Requirements • Willingness to travel to Hauser & Wirth locations when required.

Visual Merchandising Manager The Brand: Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. Basic Information: Reporting to Head of Visual Merchandising Location Head Office Hours 3 days a week Job Purpose: The Visual Merchandising Manager role is essential to create and uphold Anya Hindmarch’s high level of visual presentation across our stores. We need a visionary lead with a strong understanding of visual merchandising and retail marketing as well as a passion for creating strong and memorable in store experiences. You will play a key part in the protection of the playful Anya Hindmarch aesthetic whilst ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets., • Work with each individual location's stock on hand, to adapt guidelines effectively and ensure product stories are both cohesive and commercial., • Assist with, and strive to lead, the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are actioned and communicated effectively., • Work closely with the Head of Visual to continuously elevate the in-store client experience, bringing the brand vision to life and ensuring creative, aspirational product and window displays are aligned across the UK and ROW stores., • Collaboration with the Head of Visual in the creation of store windows across the UK and ROW., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Head of VM and wider team., • Attend weekly trade meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends., • Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate., • Create individual product styling deck to share with UK / ROW stores and concessions, implementing best practice across London locations which can be shared with all relevant partners for inspiration and creative direction., • Support the Head of Visual with any new store or concession openings and refurbishments within the company., • Support the Head of Visual with the creation of detailed plans for new store openings. Showing the full range plan, product placement, capacity and window displays., • Communicate VM updates effectively with Store Managers and wider Store teams to ensure key stakeholders are aligned and informed., • Update Head of Visual with VM requirements per store, including VM toolkit and styling supplies. Responsible for maintaining VM tools and communicating any VM maintenance requirements., • Support the Head of Visual with the coordination of VM related projects including seasonal activations, marketing events and UK/ROW brand pop ups., • Supplier management and budgeting for the department. About You: • 3+ Years in a managerial VM role within contemporary/luxury fashion, preferably in a multi site environment., • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments., • Experience in producing Visual Merchandising guidelines., • Strong eye for detail with the ability to balance creative vision and commercial impact., • Confident communicator, experienced working with senior stakeholders and external partners., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons., • Must be able to travel to store locations within the UK and ROW where and when required., • Solid background in visual merchandising within luxury or premium retail, • Experience in concept development, 3D visualisation and production of window displays, • Proficient in Adobe Creative Suite, SketchUp, Microsoft Suite / CAD, • Experience in elevated and creative VM styling / window styling, • Excellent organisational and communication skills are required, as well as the ability to work cross functionally with both internal teams and external partners., • The ability to work in a fast paced environment / to work to tight deadlines effectively is essential., • Adaptability and problem solving skills., • Proficient in Microsoft Suite / Adobe Suite / CAD software Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Supply Chain Manager / Senior Supply Chain Manager 📍 London (Hybrid – 3 days in office) 💰 £50,000 – £70,000 (DoE) 🏭 High Growth FMCG / Consumer The Opportunity We’re working with a high-growth, sustainability-led consumer brand that’s scaling rapidly and investing heavily in the future of its supply chain. This role sits at the intersection of operations, data, and automation, with a clear mandate to modernise how Supply Chain is run end-to-end. This isn’t a traditional supply chain role. It’s about moving beyond spreadsheets, leveraging AI and automation, and building scalable systems that can support rapid growth. You’ll take ownership of the end-to-end supply plan, from production through to fulfilment, while driving transformation in how the business operates, plans, and makes decisions. What You’ll Be Doing Own End-to-End Supply Chain • Manage the supply plan from purchasing and production through to fulfilment, • Own supplier and contract manufacturer relationships, • Oversee production schedules, POs, and product availability, • Balance service levels, cost, and working capital across the supply chain Drive AI & Automation • Identify inefficiencies and eliminate manual processes through automation, • Leverage AI and data tools to improve supply visibility and decision-making, • Build scalable systems and processes to support business growth, • Introduce more data-driven approaches to planning, inventory, and supplier performance Improve Performance & Commercial Outcomes • Own inventory control, stock levels, and supply continuity, • Monitor stock health, ageing inventory, and risk exposure, • Drive improvements in service levels, lead times, and operational efficiency, • Deliver cost savings and margin improvements across the supply chain Influence & Lead • Work cross-functionally with Demand Planning, Commercial, and Finance, • Support S&OP processes to align demand and supply, • Communicate risks, trade-offs, and opportunities to stakeholders, • (Senior level) Lead initiatives and support development of junior team members What They’re Looking For Experience • Background in supply chain, operations, or supply planning within FMCG, retail, or D2C, • Combination of "Blue Chip" Global companies and Fast Growth challenger start-up/scale-ups, • Experience managing suppliers and/or contract manufacturers, • Exposure to end-to-end supply planning and S&OP environments AI & Automation (Key Focus) • Experience implementing automation or AI within supply chain or operations, • Strong interest in applying emerging tech to real operational challenges, • Proven ability to identify inefficiencies and build scalable solutions Technical & Analytical • Advanced Excel / Google Sheets, • Strong data manipulation and analytical capability, • Experience working with supply chain KPIs and performance metrics, • Exposure to ERP, planning systems, or BI tools is a plus Mindset • High ownership and proactive problem-solving approach, • Comfortable in fast-paced, ambiguous environments, • Strong communicator with commercial awareness, • Process-driven with a focus on continuous improvement Why This Role? • Be part of a business scaling rapidly with a strong sustainability mission, • Work in a role with real ownership and visibility, • Play a key part in transforming supply chain through AI and automation, • Join a team that values pace, innovation, and impact over process for process’ sake Process • Initial screening interview, • Short, automation-focused take-home task (1–2 hours), • Final stage: practical + panel interview If you’re a data-driven supply chain professional looking to step into a role with real ownership, transformation exposure, and growth, this is a standout opportunity. 📩 Feel free to apply or message directly for more details

Supply Chain Coordinator (Agriculture) - Borehamwood, onsite Our client, a global leader in the agricultural and fresh produce sector specializing in a vertically integrated "seed-to-shelf" supply chain, is looking for a Supply Chain Coordinator to provide critical organizational support to their UK logistics team. In this role, you will be a vital addition to the logistics team, providing support to the current lead during a period of growth. We are looking for a methodical, highly organized professional who can navigate a fast-paced environment where vessel delays or shifting logistics require immediate, analytical re-planning. You will act as a central hub between international suppliers, third-party logistics providers, and major UK retail customers to ensure the seamless flow and accuracy of high-volume stock. Responsibilities: • Liaise daily with customs clearance agents, forwarders, haulage providers, and various receiving sites., • Capture shipments and set them up within the internal ERP system., • Arrange delivery slots from ports to designated receiving sites., • Ensure all shipping documentation is accurate, compliant with UK regulations, and meets group requirements., • Track the real-time progress of shipments to ensure timely deliveries to retailers., • Analyze supply chain data to identify potential disruptions and implement alternative logistics plans., • Monitor freight rates to ensure correct billing and accurately input charges into the company software., • Coordinate with packing service providers regarding arrival notifications and maintain accurate log files., • Provide necessary data for intake quality checks and capture arrivals on partner systems., • Assist in stock management and the allocation of produce to meet customer orders. Requirements: • 3+ years of experience in logistics, freight forwarding, or supply chain coordination., • Proven experience working within the fresh produce, perishables, or FMCG industry., • Advanced proficiency in Microsoft Excel, specifically using formulas to analyze and reference complex data sets., • Extensive experience coordinating with 3rd-party logistics providers, including haulage, forwarders, and customs agents., • Hands-on experience managing shipping documentation and arrival notifications., • Demonstrated ability to use ERP systems for data entry and supply chain tracking., • A Degree in Logistics, Supply Chain Management, or Business Administration is preferred but not mandatory

Are you a driven and experienced Buyer with a passion for fashion, looking for an opportunity to truly shape a market-leading Linens, Home Accessories & Dine offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. We are also open to applicants based in Newcastle Upon Tyne to be based in our functional hub in our Newcastle Flagship store. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Linens, Home Accessories & Dine categories across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated, design-led assortment that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging home and lifestyle trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Data-led insight and intuition will support decision-making as you analyse performance and identify opportunities for growth. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Home & Dine offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with relevant category experience, strong influencing skills and a passion for design, storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Home & Dine Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

We are partnering with a highly regarded super luxury fashion house to find a Stock Manager for their boutique within a leading London department store. This is a rare opportunity to join a brand operating at the highest level of craftsmanship, precision, and creative expression. The environment is fast-moving, detail-led, and demands absolute excellence across all operational touchpoints. The Role As Stock Manager, you will take full ownership of stock operations, overseeing two stock rooms and managing a stock controller. This is a highly hands-on role requiring structure, discipline, and the ability to maintain exceptional standards across a complex luxury environment. You will: • Oversee all stock processes including deliveries, transfers, returns, and replenishment, • Maintain absolute accuracy and organisation across both stock rooms, • Lead and develop a stock controller, ensuring consistency and accountability, • Work closely with the shop floor to ensure seamless product flow and availability, • Support the wider boutique in delivering an elevated client experience through operational excellence, • Experienced in stock management within luxury or high luxury retail environments, • Have previous experience in department store, • Exceptionally organised with strong attention to detail, • Confident managing multiple stock spaces in a structured, fast-paced setting, • Strong communicator across both operational and retail teams, • Calm, efficient, and solutions-led under pressure, • Commercially aware, understanding how stock impacts trading performance This is an opportunity to join a design-led luxury environment where precision, standards, and execution are critical to the brand experience. Eligibility Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.

Senior Buyer – Garden & Seasonal South London (office based) circa £65,000 I am currently recruiting for an experienced Senior Buyer to join an established UK retailer based within their Head Office function. This role is responsible for Garden which is a huge category for the business and the desired candidate will have existing or prior experience buying this category. As the Senor Buyer, you will be responsible for developing and implementing the range strategy to maximise the budgeted financial business targets ensuring the right products are purchased at the correct prices and within the relevant time frames. Reporting into the Buying Director some of your duties will include. • Responsible for maximising the delivery of the Sales / Margin & Stock turn of your category range to deliver a market beating product and seasonal proposition., • Building & maintaining strong relationships with suppliers, • Sourcing suppliers & negotiating best cost prices to improve margins., • Responsible for buying both Own Brand and Branded ranges., • Ensuring selected product lines achieve availability timeframes., • Deliver an inviting & practical product range that is in line with current trends on design and lifestyle., • Presenting product range & trend information to the Senior Management team, • Monitoring & reviewing competitor information to ensure your product area stays relevant in a changing market., • Working alongside other departments i.e. Marketing, eCommerce & Retail outlets to plan successful future lines., • Managing your category budget, • Analysing sales figures to plan successful future lines. Key requirements for the role. • Proven previous experience as a Senior Buyer, General Merchandise is essential / garden and outdoor preferred, • willingness to be office based, • Good level of education, • Ability to influence and negotiate effectively at all levels., • Excellent communication skills and the ability to lead a team., • Able to adapt swiftly in a fast paced, ever changing seasonal retail market., • Excellent numerical ability, with an analytical mindset., • Strong IT skills including MS Office. If you think you have the right experience as a Senior Buyer within Outdoor / Garden and are looking for a new opportunity, then get in touch and apply today.

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.

STOCK CONTROLLER – LUXURY READY-TO-WEAR FULL-TIME | SALARY UP TO £27000 OFFERING: • Competitive salary up to £27000 per annum, • Opportunity to join a globally recognised luxury fashion house, • Work within one of London’s most prestigious department store environments, • Strong internal growth potential with ongoing training and development ABOUT: • A renowned luxury brand celebrated for its modern aesthetic, refined craftsmanship, and timeless design., • Known for creating beautifully tailored Ready-to-Wear collections that balance sophistication with everyday functionality., • This boutique setting offers a dynamic environment where precision, teamwork, and attention to detail are essential., • The Stock Controller plays a vital role in maintaining operational excellence, ensuring product flow and accuracy that supports the overall client experience. RESPONSIBILITIES: • Oversee all stockroom operations to ensure efficiency, accuracy, and strong organisation, • Manage deliveries, transfers, and returns in line with company procedures and store guidelines, • Partner with management and head office teams to support trade and maintain stock integrity, • Conduct regular cycle counts and assist in stocktake preparation to achieve accurate inventory levels, • Ensure all products are stored securely, presented neatly, and easily accessible for the sales team REQUIREMENTS: • Previous experience in stock control or operations within a premium or luxury retail environment, • Highly organised with exceptional attention to detail and accuracy, • Reliable, proactive, and able to manage time effectively in a fast-paced setting, • Strong communication and teamwork skills to support cross-department collaboration, • Committed to upholding the high operational and service standards of a luxury brand Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

About Wild Dose ✨ Wild Dose is the most reviewed and most popular bloating brand in the UK! With over 300,000 customers, 30,000 reviews and growing rapidly. You may have seen us in Sheerluxe, going viral on Tiktok or doing silly things across Instagram. Behind the fun, there is a serious growth engine that needs maintaining and optimising, well supported by a best-in-class team. This year, Wild Dose are taking on new opportunities and challenges as we strive to be the biggest gut health company in the UK. About the Role ✍️ We're looking for an Operations Coordinator who gets stuff done — someone obsessed with how things actually work and driven to make them work better. This role sits at the intersection of supply chain, fulfilment, customer experience, negotiation and finance — keeping the engine running as we scale our DTC supplement brand. You'll be part of the operational backbone of the business — owning the day-to-day across 3PL management, purchase orders across supply chain, CX operations, optimisations and finance/forecasting. You'll work closely with our founder and growth team to make sure orders are scaling without issues, customers are looked after, and the foundations of the business are scaled for growth with constant process improvements. This is not a passive role where you are given the playbook - you're helping write it. It's about staying ahead of the chaos, building systems from scratch, and growing into a serious operator. If you love solving problems, hate inefficiency, and want to see the direct impact of your work with real ownership — this is for you. What You'll Be Doing 👀 📦 Supply Chain & Fulfilment • Managing purchase orders end-to-end — raising POs, tracking shipments, and chasing suppliers so stock lands on time., • Monitoring stock levels and flagging reorder points before they become problems., • Acting as the day-to-day contact for our 3PL partner — managing inbounds, resolving fulfilment issues, and keeping inventory accurate., • Investigating recurring issues and introducing process improvements, • Overseeing CX team, performance and tooling to ensure customers get fast, on-brand, consistent support., • Identifying repeat issues (lost orders, delays, complaints) and fixing the root cause — not just the ticket., • Tracking and reconciling invoices, purchase orders, and supplier payments to keep cash flow visibility clean., • Maintaining financial admin processes in collaboration with our finance function or accountant., • Documenting processes and building SOPs so that things don't break when the business grows., • Identifying operational inefficiencies and proposing (and implementing) solutions. You Should Apply If…💻 • You have 1–3 years of experience in operations, logistics, supply chain, or a similar role — ideally in DTC, e-commerce, or CPG, • Are comfortable owning demand forecasting and stock planning, • Are familiar with IMS/ERP systems; experience setting one up is even better, • Have retail operations experience, i.e., PO management, invoicing, account admin, • Have some exposure to quality and compliance, e.g., batch testing, certifications, and regulatory requirements, • You're confident in spreadsheets and quick to pick up new tools (Shopify, Gorgias, or similar), • You take ownership — if something's broken, you don't wait to be told to fix it, • You're based in or near London and happy to come in a couple of days per week, • You communicate clearly, flag issues early, and never drop the ball on the details, • You love getting stuff done and building things that didn't exist before Bonus Points For ⭐️ • Experience in supplements, wellness, beauty, or any regulated consumer goods category, • Familiarity with inventory or ops tools like Cin7, Linnworks, or similar, • Exposure to basic demand planning or stock forecasting, • A genuine interest in health, wellness, or performance nutrition — it helps when you actually care about what we make, • Experience in a small, fast-growing team where no two days look the same (and that excites you, not scares you) Salary Range: £32,000–£40,000 DOE Benefits • Hybrid working (3 days in our Clapham South office, 2 days WFH - Monday and Friday), • 25 days holiday plus bank holidays, • Summer Fridays (Half days on Fridays in the summer months), • Pension scheme, • Amazing team culture, • Team Lunches and Socials 📍 London - Clapham South (Hybrid) Right to work: We don't provide visas so please only apply if you have a right to work in the UK.

About Us Refined Networks offers the technology, logistics and ecommerce expertise to enable brands to launch and scale on the world's biggest online marketplaces. Since 2021, we've partnered with 100+ brands to launch on leading platforms like Nordstrom, Macy's, John Lewis, Next and Zalando. Our global 3PLs provide direct-to-consumer and wholesale fulfilment capabilities, offering a holistic cross-border solution for improved customer experiences and reduced operational costs. Headquartered in London with a global team, we've grown rapidly in the past 12 months. The Role We're looking for a Technical PM to take full ownership of our operations and fulfilment product domain. This covers order management, inventory, replenishment and stock transfers: the ERP-adjacent layer that keeps brands running on our platform day to day. You'll own this domain end-to-end: shaping the roadmap, defining features, working with engineering through delivery, and being the person brands and internal ops come to when something needs a decision. Domain • Order management: order flow, status, exceptions and fulfilment handoffs to marketplace partners, • Inventory: stock visibility, availability logic and feed accuracy across channels, • Replenishment & transfers: stock movement between locations, replen triggers and warehouse/DC coordination, • ERP & integrations: stock feeds, sales exports, order data exchange and onboarding new integration patterns What we're looking for • 3+ years in a product or technical PM role, ideally in retail tech, OMS, WMS or ERP-adjacent software, • Solid understanding of how inventory, orders and fulfilment data actually flows, not just conceptually, • Comfortable in technical detail: API docs, data mappings, integration specs. You follow the conversation and ask the right questions, • Strong written communication. Your specs should be the kind people actually read and build from, • Good instincts on scope: knows what's in, what's out, and why it matters, • Bonus: experience with marketplace dropship or wholesale workflows (EDI, SFTP, feed-based integrations) Why join • Solve complex, real problems in a space that's core to our business, • Small team where your decisions have immediate impact, • We use AI tooling heavily across product and engineering. If you're already building AI into how you work, you'll fit right in, • Hybrid working, Central London-based team

Office & Facilities Manager Location: London – Kentish Town (Zone 2) Working Pattern: 5 days per week in the office Reporting to: Creative Director The Company We are a privately owned, independent global beauty brand with an international footprint built over nearly two decades. The business operates at the intersection of creativity, science and design, working through a carefully selected network of retail and distribution partners worldwide. The London head office plays a central role in how the company functions and presents itself. The working environment is calm but fast‑paced, creative yet disciplined, and run to consistently high standards. This role is critical in maintaining that environment. The Role The Office & Facilities Manager is a pivotal, hands‑on role responsible for the smooth, consistent and high‑quality running of the London office. Acting as the connective tissue across teams, this role ensures clarity, structure and efficiency in day‑to‑day operations. While it does not involve people management, it is a trusted role that works closely with senior leadership (particularly the Creative Director) and requires sound judgement, ownership and follow‑through. This role will suit an experienced office professional who enjoys organisation at a granular level, takes pride in precision, and is motivated by maintaining exceptionally high standards. Key Responsibilities Office Operations & Facilities • Oversee all aspects of daily office operations to ensure a professional, well‑run working environment, • Co‑ordinate and manage external contractors including cleaning, maintenance and ad hoc suppliers, ensuring quality delivery, cost control and accurate invoicing, • Act as the primary liaison with building and estate management, logging issues and seeing them through to resolution, • Oversee utilities, including timely and accurate submission of meter readings, • Proactively manage office supplies, stationery and consumables in an organised and cost‑effective manner, • Own and manage the office budget, tracking expenditure, reconciling costs and submitting company card expenses accurately and on time, • Manage the office product stock room, ensuring it is consistently tidy, well‑organised and maintained to a high standard, • Own and oversee all office health and safety practices, ensuring compliance with current regulations, • Maintain accurate records of any incidents or accidents, • Support risk assessments across office and storage areas in collaboration with HR and external advisors, • Act as the primary internal point of contact with external IT support providers, coordinating requests and resolving issues efficiently, • Contribute to developing systems, processes and ways of working that improve efficiency and organisation, • Reinforce a calm, disciplined and high‑standards office culture appropriate to a luxury‑led global beauty business Skills & Experience • Seasoned experience in an Office Manager or Office & Facilities Manager role, • Background in a fast‑paced environment, ideally within a luxury or premium sector (any industry), • Proven experience managing budgets, suppliers and external contractors, • Strong working knowledge of office health and safety requirements, • Experience working closely with senior leadership, • Highly organised with exceptional attention to detail and follow‑through, • Confident communicator, comfortable operating across all levels Personal Attributes • Experienced, disciplined and highly structured, • Pedantic in the best sense — values order, consistency and precision, • Takes full ownership and accountability, • Commercially aware and cost‑conscious, • Genuinely enjoys organisation and maintaining high standards, • Dependable, discreet and professional

Field Support Merchandiser – Wimbledon / Sutton / Dorking / Reigate Salary: £27,840 + Company Van - vehicle can be used for personal use, Fuel card provided with claimable rate in line with pump costs + London allowance (£1625 pa) Tax-free expense allowance: £520pa in addition to salary Type of contract: Permanent Schwartz is currently looking for a full-time Field Support Merchandiser to cover Wimbledon / Sutton / Dorking / Reigate and surrounding areas. Working 40-hrs each week Monday – Saturday (with Wednesday off) this role allows for some flexibility, especially with start time. No Sunday work scheduled, only required at Christmas and double time is then paid. Some staying away from home is a requirement of this role however when working away days will be Monday to Friday. MAIN RESPONSIBILITIES • Develop and manage store contact relationships within the major supermarkets such as Tesco, ASDA and Morrisons., • Use technology to maintain availability and record great execution in store., • Collect and deliver stock to stores each day to ensure 100% availability of product on shelf and compliance to store plans., • Take full responsibility for maintaining store records including inventory., • Support when required other brands in the McCormick family. CANDIDATE PROFILE • Full UK driving license (essential), the right to work in the UK and a have a UK bank account., • Fluent in English., • Be able to work unsupervised and manage their own time to meet the required deadline., • Be prepared to stay away from home when required (accommodation and meal expenses covered)., • Have a positive “can-do approach” managing relationships and expectations in stores., • Enjoy being out on the road and working independently., • Work as part of a wider team sharing ideas and good practice to drive business success., • Put the customers’ needs at the centre of everything they do., • Be confident with using technology., • Enjoy the physical elements of this role., • Previous merchandising, retail or hospitality (e.g. bar staff, waiting staff) experience is seen as an asset. WHAT WE OFFER • Base salary: £27,840 per annum., • Fully expensed van (the vehicle can be used for personal use)., • Fuel card with claimable rate in line with pump costs., • Tax-free expense allowance: £520 per annum in addition to base salary., • Permanent contract., • Company pension., • 28 days holiday per annum., • 4 x flexible Saturdays per annum., • Ongoing professional development., • SimplyHealth Cash Plan - This benefit gives you access to a 24/7/365 GP and allows you to claim back on everyday health expenses including: £250 on tests and scans; £150 on seeing a chiropractor, osteopath, physiotherapist, or acupuncturist; £60 on everyday dental treatment e.g. hygienist, fillings; £60 on eye tests, glasses, and lenses; £15 on prescriptions. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT • Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines., • Work through order allocation ensuring relevant teams are responsible for dispatch., • Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate., • Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required, • Assist with shopping team to coordinate stock for trunk shows and events, • Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL • Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end., • Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors, • Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC’s., • Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders, • Administrate stock transfers ensuring that movements are tracked end-to-end., • Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures., • Coordinate stock takes and report to key stakeholders on discrepancies and errors., • Maintain Stock room standards, • Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained., • Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units, • Ensure product ticketing is correct and reflects most relevant information, • Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders, • Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards., • Work with internal teams to support requests championing the important of saleability of stock LOGISTICS • Liaise with courier companies to mitigate potential delays or service interruptions., • Be first point of contact for courier services to provide export and entry paperwork., • Inputting data and updating Ship Station and other shipping platforms for easy access of product information., • Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates., • Creation of returns paperwork optimising the use of courier options., • Administrate the stock returns procedure following system and reporting requirements., • Update Shopify customs product information. Who we are looking for: • Highly computer literate in Office 365, especially Excel., • Self-motivated and able to demonstrate using initiative, • Excellent written and verbal communication skills, • Highly organized with great time management, • Experience of analysis and interpretation of information and data., • Numerate, • Enjoys a fast paced environment and is comfortable working under pressure, • A fast learner, who is proactive and takes ownership of allocated tasks, • Good problem solving skills Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction.

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram