Retail stock jobs in United Kingdom - Page 4

National Account Manager North London (hybrid) £50k-£55k + Bonus and benefits My client is a leading beauty brand seeking a results-oriented and commercially astute National Account Manager to oversee key retail partnerships and accelerate growth. The role involves managing relationships across prominent UK and European retail channels, driving strategic planning, and executing commercial initiatives to support brand performance. Responsibilities • Account Management: Oversee major retail accounts, fostering strong buyer relationships and securing new business across UK and international markets. Lead negotiations on pricing, promotions, and commercial terms., • Sales & Analysis: Own account-level P&L, track performance, analyse sales trends, and provide actionable insights. Manage forecasting and ensure stock availability in collaboration with supply chain., • Planning & Forecasting: Deliver accurate sales forecasts, align inventory with demand, and work closely with distribution partners to support fulfilment., • Commercial Strategy: Drive margin optimisation, manage trade spend and investments, and negotiate placements, marketing, and third-party services., • Retail & Brand Execution: Partner with trade marketing to ensure strong in-store and online execution. Present new product launches and identify growth and efficiency opportunities. Requirements • At least 2 years managing a key health and beauty retail account (especially Boots and Superdrug), • Ideally experienced with major UK retailers and strong exposure to online/e-commerce platforms., • Experience working with grocery and European retail markets is desirable., • Strong relationship management and analytical skills., • Proficient in Excel and PowerPoint to support insights and presentations.

Are you a driven and experienced Buyer with a passion for beauty and fragrance, looking for an opportunity to truly shape a market-leading Fragrance offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, providing a collaborative and innovative working space. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Fragrance category across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated assortment of established and emerging fragrance brands that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, product launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging fragrance trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Using a combination of data-led insight and market intuition, you’ll analyse performance and identify opportunities for growth across the fragrance category. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first fragrance offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with fragrance or beauty experience, strong influencing skills and a passion for brand storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Fragrance or Beauty Buying, • A sharp eye for product and emerging fragrance trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, brand storytelling and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

La Prairie and Chantecaille are seeking a Head of Operations for the UK & Ireland to drive business performance and operational excellence. This is a fast-paced role suited to an experienced supply chain professional, working within a team of three and managing one direct report. Role Purpose/Mission: • Functional and strategic leadership of country Supply Planning, Customer service and Logistics functions in UK for both brands., • Drive the implementation of strategies, measuring results to align with company business goals and objectives., • Manage the warehouse integration from a UK standpoint in Q3 and Q4 2026, ensuring a seamless transition for both brands, • Oversee day-to-day operational activities across the UK region, ensuring smooth and efficient processing of all orders., • Provide recommendations and solutions to senior management team. Through collaboration and sharing of best practices ensure a better understanding on Logistics & Supply Chain to allow for more informed decision making., • Lead the S&OP process. Present weekly updates on deliverables, Key performance indicators and Service level agreements as part of business update with Leadership team., • Ensure responsible replenishment of inventory through collaboration with Finance department to maintain stock valuation targets are met., • Ensure optimised level of relevant stock in warehouses as well as at retailer level; avoid out of stock, overstocks and meet new launch activity on counter dates to ensure best client experience., • Implement a cost control mindset across the department while ensuring all invoices are approved in a timely manner. Main Accountabilities: Driving Business Performance • Conduct weekly/bi-weekly/monthly calls with Buying and Merchandising teams to review all business opportunities and issues., • Oversee wholesale & Ecom orders to ensure customers receive their order correctly and promptly and maintaining relationship with 3PL., • Monitor retailer stock levels to ensure consistent replenishment and planned exit strategy for aged stock., • Identify opportunities to sell in additional revenue and mitigate return liabilities., • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with, Marketing and Supply Chain., • Monitor, manage, and optimize net sales performance., • Retain agility to react to retail trends and maximize opportunities across channels., • Interact with supply planning partners to identify forecast deviation and/or supply chain constraints and establish safety stock levels. Ensure on-time availability of product, developing action plans or alternatives for delayed product., • Participate in the pre-budget/budget process., • Manage the order to delivery process, in terms of payment, product availability, lead-time, logistics arrangement and documentation. Ensure customer service activities are fully compliant., • Managing Retailer Returns across the business., • Working with Supply chain to optimise stock fulfilment. Team Management • Lead the operations team, guiding and mentoring them to develop their skills and improve performance., • Manage change within the department, ensuring a smooth transition during any new initiatives or process adjustments., • Foster a culture of continuous improvement and growth within the team, supporting personal and professional development. Knowledge, Skills & Experience: • High level of experience in relevant Supply Chain Management experience (demand planning, logistics) in multinational, preferably with in cosmetic/lifestyle industry., • Strong vision and a strategic mindset, with a hands-on approach iin line with the UK team needs, should be able to independently extract data from the systems and analyze them, • Proactive in finding solutions when facing logistics issues / challenges., • IT and systems experience. Particularly SAP, WMS, MRP., • Excellent fact-gathering and analytical skills, including business process mapping (process-oriented mindset) and quantitative analysis., • Strong leadership, business partnering and ability to contribute to the strategic decision and still being hands on are key qualities., • A collaborative team player with all cross functional teams & external stakeholders with an ability to inspire others In return, La Prairie/ Chantecaille offers. • A competitive salary and discretionary bonus scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • Contributory pension scheme – 8% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

Drive strategic media planning and execution across multiple channels to maximise performance and impact for high-value clients. The Company: • One of the largest Independent performance marketing agencies in the world, • Experts across Retail Media, Market Insights, Paid Media and Streaming/CTV, • Proprietary Marketing Intelligence Technology, • 1000+ Employees with Global Offices, • Impressive roster of Global Enterprise Customers, • Stock, Insurance, Unlimited Holiday, Flexible Hybrid The Role • Lead full-funnel, cross-channel media planning (TV, OTT, audio, digital) aligned to growth goals., • Turn audience and competitive data into clear budget, mix, and flighting recommendations., • Align planning with investment and analytics teams to drive measurable KPI impact. Desired Skills and Experience • Strategic, National media planning experience, • OTT, Linear TV, Search, Social and Audio channels, • Strong client-facing experience

Job Title: Assistant Merchandise Planner - Outlets Department: EMEA Reporting to: Senior Merchandise Planner - Outlets Location: London Role overview: The Assistant Merchandise Planner - Outlets will be based at the Jimmy Choo Head Office in London and will work under the guidance of the Merchandise Planner. The role is responsible specifically for our outlets business across Europe and will work closely with the European Retail Managers. What you’ll do: • Review performance of all EMEA Outlet stores, ensuring stock is optimised within the region and trade actions are followed through on a weekly basis., • Complete the weekly allocation and replenishment review process through the management of templates to optimise each products performance, ensuring the overall markdown stock cover is in line with company targets, • Assist the Merchandise Planner to plan the Outlet store stock requirement and manage the stock intake plan for seasonal end of line stock and Outlet Core (made for outlet) products, • Liaise with the Logistics and Stock Controller for all warehousing needs ensuring stock accuracy is maintained, • Responsible for forecasting the Key Item Planner to propose initial buy quantities and re-orders for Outlet Core products, in line with the Open to buy (OTB) targets, • Own the sizing strategy for all new Outlet orders, • Build the Seasonal stock launch packages and sign off with the merchandise planner and GMM, • Produce weekly Outlet trade reports, analysing store, department and seasonal sales performance and present key findings and actions to the wider team, • Responsible for price management - uploading price changes in SAP in line with the markdown strategy and maintaining the price database, • Conduct Outlet store visits and maintain frequent communication with store managers, carrying out agreed actions to optimise the stock assortment, • Collaborate with VM & Marketing to share information on product launches and key product messages We’d love to see: • Graduate calibre individual, • A proven track record of merchandise planning across European markets for a similar business, ideally (but not necessarily) with a focus on outlets, • Proven track record of increasing turnover and maximising gross profit, • Currently operating as an experienced Allocator / level one Assistant Planner, • To be proactive in terms of finding opportunities to grow the business and be reactive to changes within the markets., • Proven track record of increasing sales turnover., • Advanced level Excel and Microsoft Office, • Italian, French or Spanish speaker would be an advantage, • Demonstrable ability to use initiative and be proactive., • Have a sense of urgency and ability to deal swiftly with changing needs., • Team player with the ability to work on own initiative when required., • Highly organised with an able to multi-task., • Able to cope under pressure and meet the needs of a demanding and ever changing/growing international business. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

Sous Chef – Corporate Staff Dining Salary: £40,000 per annum Hours: Monday to Friday, 40 hours per week Location: 5 minutes from Moorgate Station We’re looking for a confident and experienced Sous Chef to join a busy corporate staff dining kitchen, just a short walk from Moorgate Station. This role focuses on delivering high-quality, fresh food for daily staff dining, including hot meals, grab-and-go options, and live action cooking stations. The Role: As Sous Chef, you’ll support the Head Chef in leading the kitchen and ensuring the smooth delivery of a high-volume staff dining operation. You’ll play a key role in maintaining food quality, consistency, and efficiency across all service periods. Key Responsibilities: • Support the Head Chef in managing day-to-day kitchen operations, • Oversee the preparation of fresh, high-quality staff meals and retail offerings, • Ensure consistency and efficiency during busy service periods, • Supervise and support junior chefs, maintaining a positive team environment, • Assist with menu planning, stock control, and ordering, • Maintain high standards of food hygiene and safety What We’re Looking For: • Proven experience as a Sous Chef or strong Senior Chef de Partie ready to step up, • Background in contract catering, staff dining, or high-volume kitchens, • Strong leadership and organisational skills, • Ability to work efficiently in a fast-paced environment, • Passion for fresh food and delivering consistent quality What’s in it for you? • Monday to Friday schedule – excellent work-life balance, • Salary of £40,000 per annum, • Central London location (5 mins from Moorgate Station), • Stable, structured corporate environment, • Opportunities for development and progression If you’re a motivated Sous Chef looking for a role that offers balance, consistency, and a professional kitchen environment, we’d love to hear from you. Apply now to take the next step in your culinary career.

Job title: Buyer - Accessories, EMEA Location: London, UK Reporting to: GMM, EMEA Who You Are: As the Buyer, you will support the GMM in delivering the end-to-end Seasonal Buying process and define the Continuity strategy for EMEA Full Price Retail and Ecommerce Channels for all Accessories categories (Bags, Small Leather Goods, Jewellery, Fragrance and Soft Accessories) in line with the Company product strategy and Financial targets. What You’ll Do: • Under the guidance of the GMM, select the seasonal product range for EMEA Retail and Ecommerce channels and optimize the product assortment for the EMEA stores, operating in line with the core assortment targets and seasonal OTB., • You will build the seasonal stock packages and place the buy quantities at a style and store level in line with the store OTB targets and seasonal range plan set by the Senior Merchandise Planner., • You will present the seasonal product selection and buy strategy to the Retail Teams and conduct In-season product training to enhance the product knowledge of the retail teams ahead of each seasonal launch., • Drive the continuity product strategy and store continuity mapping for all Accessory categories and manage the monthly reorder process and forecasting sales and stock in the ‘Key Item Planner’ for all Accessories categories, • Produce weekly/monthly and ad hoc product performance and sell through analysis, presenting key findings to the business stakeholders., • Prepare the pre-buy seasonal analysis to present key lessons learnt to the GMM/EMEA President ahead of each seasonal buying campaign., • Partner closely with the Area Managers and Retail Stores to ensure regular market visits are conducted to become an expert in the product needs for each store in the EMEA region. Optimizing the product assortment and realigning in-season sales and stock imbalances., • Determine the seasonal product needs of the region and present the requirements to Global Buying and Central Merchandising teams to ensure the product development and capsule needs for the season ahead are met., • Work closely with the Middle East Buying Team to ensure synergy in the seasonal buy and regularly review stock share opportunities to optimize stock across the region., • Oversee the replenishment and consolidation processes to meet the inventory cover and seasonal Sell Through targets., • Determine the product assortment for individual store events /VM/marketing needs and for new store openings in line with the stock opening plan set by the GMM/Senior Planner., • Manage and develop strong relationships with key stakeholders, collaborating with corporate partners from Visual Merchandising, Marketing, Global Merchandising, Logistics and Online Partnership Teams to ensure product synergy across all departments. You’ll Need to Have: • 3+ years of experience in Buying and/or Retail Merchandising across European Markets, • University Graduate or equivalent level experience, • A keen eye for product and experience in Assortment Building, • Strong knowledge of the current luxury sector Accessory trends, • Experience increasing sales turnover and maximising gross profit, • Excellent organisational skills and the ability to work within tight deadlines, • Highly developed and proven analytical skills, • Fluency in English, • Advanced level Excel and Microsoft Office We’d Love to See: • Fluency in Italian, French or Spanish Our values - creative, open, and courageous Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

The Role Looking for a proactive and detail-driven Supply Chain Executive to join a growing brand. In this role, you’ll sit at the intersection of supply chain and merchandising, ensuring stock flows seamlessly from manufacturer to warehouse to customer, while supporting product setup, inventory management, and retail operations. You’ll work closely with suppliers, warehouse partners and internal teams to keep everything running smoothly and accurately. If you have experience with Gorgias, Shopify, and supply chain or merchandising in a retail environment, we’d love to hear from you. About the brand This brand is on a mission to challenge the taboos around the natural transformations that a woman’s body goes through. Building a business that tens of thousands of women love, selling skincare and solutions to help at every stage of their lives. Making taboo-busting body care for problems no one likes to talk about and making empowering products that celebrate women’s bodies at every stage. Championing women’s health, more than anything, creating products that actually work. About the gig: ● Supply Chain Administration: Provide day-to-day administrative support across the supply chain function, including data entry, report preparation, sample coordination, and inventory management to support multiple teams. ● Warehouse Coordination: Liaise with our warehouse partners to prepare sales orders and bulk stock movements. Manage orders through the warehouse portal, including order acceptance, uploading delivery notes and packing lists, issuing shipping notifications, and updating delivery statuses. ● Stock Monitoring & Reconciliation: Monitor inbound and outbound stock across warehouses, auditing and reconciling delivery quantities against the PO tracker and Xero purchase records. ● Logistics & Transport Coordination: Act as the main point of contact for manufacturers and freight forwarders to organise packaging and finished goods shipments, ensuring all documentation is accurate and provided on time. ● Product Setup: Set up new products in internal systems and coordinate onboarding with warehouse partners. ● B2B Order Management: Manage wholesale and trade orders from retail partners, ensuring timely delivery, proactive communication, and resolution of any order issues or disputes. ● End-of-Month Stock Count: Work closely with the Head of Supply Chain and Finance to support accurate end-of-month stock counts. ● Finance Administration: Support finance operations by posting customer invoices in Xero, processing invoices from retailer portals, and following up with retailers on outstanding payments. ● Cross-Functional Collaboration: Collaborate closely with teams across the business, including Marketing and Warehouse Operations, to ensure a seamless end-to-end customer experience. ● Ad Hoc Support: Assist with additional customer service administrative tasks or queries as required. About you ● Relevant Experience 2-3 years: Previous experience within a supply chain or merchandising function in retail. ● Communication Skills: Excellent verbal and written communication skills, with the ability to interact confidently and clearly with both customers and internal teams. ● Problem-Solving: Strong problem-solving abilities, enabling you to resolve issues efficiently, calmly, and with sound judgement. ● Organisation & Attention to Detail: Exceptional organisational skills and a high level of attention to detail, allowing you to manage multiple priorities and ensure nothing is overlooked. Accuracy is critical in everything we do, and our work reflects the quality and care behind our products. ● Customer-Focused Mindset: A positive, customer-first attitude with a genuine desire to support and deliver great outcomes for our customers and partners. ● Time Management: Strong time-management skills, with the ability to prioritise and balance multiple workstreams and objectives effectively. Location - Liverpool Street, Hybrid two days per week in the office.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Wolfe Vets is an equal opportunities employer. We celebrate diversity in all its forms and are committed to creating a meritocratic and inclusive environment for our people. About us: Launched in June 2020, Wolfe Vets is independently owned, with small animal veterinary hospitals based in Chiswick and Fulham. We offer an exceptional standard of round the clock care, treatment and facilities, as well as all the routine consultations, health checks and procedures expected at a family vet. We are passionate about pets and animal welfare; we believe that pets and their owners deserve to be treated with expertise and compassion. Our client base has grown significantly since we first opened our doors and we are delighted that our reputation for the highest standards of care, means that many new pet owners register with us every day. The role: This role requires a client focussed Receptionist & Clinic Administrator to work as part of our highly skilled and friendly team at Wolfe Vets. This is a varied role that would suit someone who enjoys client interaction, as well as working in a fast-paced environment. Our reception team are vital to the success of the clinic; you are the public face of Wolfe Vets. As well as warm, empathetic and clear communication skills, you must be able to multitask when the clinic gets busy. Our clinical staff need to be kept updated on arrivals and emergencies and it is important that pet insurance claims are processed efficiently. Role responsibilities: • Welcoming clients and their pets to the clinic with warmth and empathy, • Acting as the first point of contact for queries over the phone or in person, • Registering new clients and booking appointments, • Ensuring appointments run to time and clinical staff are updated on arrivals, late appointments and emergencies, • Clinic administration: processing and chasing pet insurance claims, • Taking payment for treatment, retail sales and stock control in reception area, • Promoting Wolfe Vets membership and signing clients up to the relevant plan, • Ordering medication and flea and worming treatments and working with the clinical team to ensure these are dispensed in a timely manner, • Ensuring the reception area looks welcoming and inviting at all times and replenishing stock for sale, • Liaising with emotional clients on occasion and ensuring we maintain clinic standards whilst being empathetic, • On occasion and where required, using provided PPE to keep the clinic clean Essential experience: • Previous front of house or client facing experience, • The ability to be empathetic and kind to all of our clients and patients Desirable experience (training can be provided): • Familiarity with EzyVet (veterinary IT system), training can be provided in role, if necessary, • Familiarity with PetsApp (our Wellness Membership CRM system), training can be provided in role, if required Personal qualities: • Passionate about providing a positive, welcoming experience for every client and patient who visits the clinic, • Collaborative, you enjoy working with others, • A willingness to learn and pick up new skills, • A strong communicator, you understand the importance of keeping everyone updated, • The ability to multi-task, managing several demands simultaneously, • Flexible and adaptable to change (such as emergency arrivals), • Kind & compassionate to pets, owners and colleagues alike, • Good humoured, you have a positive ‘can do’ attitude, • Strong attention to detail, • An ability to empathise with clients in highly emotional situations, ensuring we maintain a professional manner and still giving them the correct information they require Hours & facilities: 40 hours a week (exclusive of a 45-minute daily lunch break). Our reception team work between 08.00-18.45 on a rota’d basis (from time to time, occasional paid overtime may be required). Rewards: • Workplace pension, • Cash contributions to routine medical care and treatments (e.g.: dental appointments, opticians etc), • Discounted pet food and veterinary services for own pets, • 25 days holiday plus bank holidays, • Loyalty scheme: Additional annual leave after two years of employment (increasing by a day a year to a maximum of 30 days per annum), • Cyclescheme, • Competitive, market leading salary (plus paid overtime)

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Full Time Luxury Client Advisor Our client is a beautiful Womenswear brand based on Mount Street. They are looking for an experienced Client Advisor to support and drive sales performance whilst delivering a consistently elevated client experience, and ensure the smooth day-to-day operation of boutique. Ideally you will have experience in a boutique environment and comfortable engaging with senior business leaders regularly. The business is at an exciting stage and looking for someone proactive and keen to establish a long term career with the business. General working hours will be Monday- Friday 9:30am - 6:30pm A Saturday may be required on exception, for a private client appointments. Key Responsibilities • Deliver a personalised, high-standard client experience in line with luxury service expectations, • Drive sales through styling, product knowledge, and active client engagement, • Build and maintain a client book to support repeat business and retention, • Process transactions, returns, exchanges, and refunds accurately according to the brand’s return policy, • Maintain and update client records; support CRM and clienteling activity, • Receive, unpack, and organise stock deliveries, • Responsible for opening and closing the Boutique at times, • Support stock control, replenishment, cycle counts, and stock takes, liaise with the warehouse for stock requests, • Maintain inventory accuracy and report discrepancies promptly, • Support e-commerce operations, including order preparation and returns as required, • Maintain shop floor and back-of-house standards, including visual presentation and cleanliness, • Support private appointments, VIP visits, and in-store events, • Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests, • Ensure precision and consistency across all internal systems and trackers Requirements • 2-4 years’ experience in luxury or premium fashion retail, • Comfortable working in a small team environment, • Strong sales performance in a client-led environment, • Existing client book preferred but this is not essential, • Experience working with high-value and repeat clientele, • Highly organised with strong attention to detail, • Professional, polished, and commercially aware

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager at our Oxford Circus store to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

We are looking for a passionate and energetic Sales Associate to join our premium retail store in Westfield. You will be responsible for delivering excellent customer service, driving sales, and maintaining high store standards. What we offer: • Competitive hourly rate (£13.5 per hour), • Uncapped sales bonus, • Staff discount, • Opportunity to grow within the business Your role: • Engage with customers and provide a premium experience, • Drive sales and meet targets, • Maintain store presentation and stock levels, • Support daily store operations You are: • Confident and well-presented, • Sales-driven and proactive, • Reliable and a team player, • Previous retail experience is a plus

About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company (also trading under the name Kering Beauté UK&I). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Branch Merchandiser | Outlet & Off‑Price £50,000–£55,000 |London | European Travel We’re looking for a commercial, hands‑on Branch Merchandiser to take end‑to‑end ownership of factory outlet performance across key European locations. This is a senior, trading‑focused role where you’ll control assortment, inventory, pricing, and in‑store execution — with full accountability for sales, margin, and stock health. If you thrive in outlet / off‑price environments and love turning product and data into profit, this role has your name on it. The Retail Branch Merchandiser role You’ll own the day‑to‑day performance of multiple outlet stores, including: • Full P&L ownership: sales, margin, and profitability, • Building outlet‑specific assortment and buying plans, • Driving inventory turns through allocation and replenishment, • Owning pricing, markdown, and discount strategy, • Monitoring daily & weekly trading performance and KPIs, • Producing clear, actionable trading insight and recommendations, • Leading visual merchandising execution to maximise sell‑through, • Working closely with store teams, supply chain, and brand stakeholders This role balances strategic planning with sleeves‑rolled‑up trading execution. About you You’ll likely bring: • 8-10 years’ experience in retail branch merchandising, • Strong background in outlet, off‑price, or value channels, • Proven strength in **inventory, markdown, and pricing management, • Sharp commercial mindset with deep KPI understanding, • Highly analytical skills — confident using Excel and ERP systems, • Strong stakeholder influence and communication skills, • Willingness to travel regularly across European store locations Why this opportunity? • Ownership role with real commercial impact, • High autonomy in a fast‑moving outlet environment, • International exposure across European retail, • Competitive salary with scope and seniority, • Opportunity to shape outlet strategy and execution Interested? Apply directly via LinkedIn or message for a confidential conversation.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

• LA FROMAGERIE Title: EXPERIENCED FOOD RETAIL LA FROMAGERIE Marylebone W1, • Start: ASAP, • Job Description: We are looking for an EXPERIENCED FOOD RETAIL person to join our amazing team. The right applicant will have relevant experience in hospitality and sees it as a career move. This is a FULL TIME ROLE including some evenings, helping with our tasting events and weekends which can be very busy., • This is a physical role and involves some lifting and being on your feet in a busy customer led environment. Management opportunities for the right applicant., • The role of our Retail team is to work alongside the Managers to ensure the smooth day to day running of the shop floor., • Responsibilities  Assist with product orders while maintaining the correct stock levels., •  Follow instructions of the Managers across the business to implement sales strategies in order to increase month over month and year over year sales, •  Learn all about the products in the shop, training will also be given in the Cheese Room, Cheese & Wine bar/café & events so you can learn how the produce is used on our menus, •  Ensure a highly customer focused service environment consistent with La Fromagerie standards., •  Ensure a warm and welcoming environment for your fellow staff and customers, along with learning how to give advice and guidance to ensure customers make the best purchasing decision., •  Maintain standards for merchandising, presentation of stock, stock rotation, cleanliness, and hygiene  Minimise wastage through effective management of stock rotation, fridges, displays, promotions and food preparation best practices though good, sensible house keeping, • What is essential: Warm positive attitude with a strong team and work ethic. Willingness to work as part of a team Excellent customer service skills Good communication skills with written English and a good command of the English language We offer in return:, • Competitive package Career development in a well-established food business., • Meals on duty, • About LA FROMAGERIE LONDON La Fromagerie London has 3 locations: HIGHBURY, MARYLEBONE, BLOOMSBURY. The business was established over 30 years ago. We are all about great food & wine, each site has our signature walk-in Cheeseroom with two Cafes & a restaurant. We are open 7 days a week offering breakfast, lunch, supper & tutored tasting events. Our menus showcase the produce that we source and sell in the shops with an emphasis on seasonal, simple & delicious. Relaxed & convivial it is all about warm friendly and professional service with an attention to detail

STOCK CONTROLLER – Boutique & Department Store FULL-TIME | SALARY UP TO £27,000 OFFERING: • Competitive salary of up to £27,000 per annum, • Excellent benefits package including 33 days’ holiday, pension scheme, and staff discount ABOUT: • A modern fashion house known for its refined design aesthetic, craftsmanship, and elevated Ready-to-Wear collections., • The boutique environment is fast-paced and detail-focused, where strong organisation and teamwork are essential., • The Stock Controller ensures smooth stock operations and supports an exceptional in-store experience. RESPONSIBILITIES: • Manage stockroom operations with accuracy and efficiency, • Oversee deliveries, transfers, and returns, • Support cycle counts and stocktakes, • Maintain organised, secure, and accessible stock, • Liaise with store and head office teams REQUIREMENTS: • Experience in stock control or retail operations in premium/luxury, • Highly organised with strong attention to detail, • Reliable and proactive in a fast-paced environment, • Strong communication and teamwork skills, • Commitment to high operational standards Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

Supply Chain Manager 🎇 High-Growth D2C Brand 📍 London (Hybrid – 3 days in the office) 💸 £40,000 -£50,000 + bonus + stock options We’re partnering with one of Europe’s fastest-growing DTC brands on a mission to deliver exceptional products, seamless operations, and unforgettable customer experiences. This is an exciting opportunity to join a category‑defining team obsessed with operational excellence, data‑driven decision making, and continuous improvement. As the Supply Chain Manager, you’ll take ownership of end‑to‑end supply chain execution from forecasting and supplier management through to freight, logistics, and inventory health. You’ll play a pivotal role in ensuring products are always available, costs are optimised, and the supply chain scales smoothly with the brand’s rapid growth. What will you be doing? You’ll own the operational heartbeat of the supply chain across D2C and Retail channels, building robust forecasts, managing global suppliers, coordinating freight from Asia, and ensuring stock lands smoothly into the 3PL. This is a hands‑on, high‑impact role where accuracy, communication, and proactive problem‑solving are essential. Expect autonomy, cross‑functional collaboration, and the opportunity to shape world‑class supply chain processes in a fast‑growing environment. Key Responsibilities: ⭐ Owning demand forecasting across all channels, incorporating sales trends, seasonality, promotions, and NPD. ⭐ Building and maintaining supply plans, aligning production capacity, lead times, and shipping schedules. ⭐ Managing the full purchase order lifecycle, creation, placement, tracking, amendments, and closure. ⭐ Acting as the primary operational contact for suppliers across Thailand, Vietnam, and future regions. ⭐ Monitoring supplier performance (OTD, quality, responsiveness) and driving improvements. ⭐ Coordinating inbound freight (ocean, air, road) and managing freight forwarder relationships. ⭐ Owning customs documentation and ensuring full import compliance. ⭐ Liaising daily with the 3PL, ensuring accurate goods‑in, inventory accuracy, and smooth operational flow. ⭐ Managing stock availability, identifying risks early and avoiding stock-outs or excess. ⭐ Tracking landed costs and supporting cost reviews and optimisation initiatives. ⭐ Producing weekly operational reports across POs, shipments, supplier performance, and inventory health. ⭐ Driving continuous process improvement across tools, documentation, workflows, and reporting. What skills do you need to have? ⭐️ 2-3 years’ experience in supply chain, purchasing, or procurement (FMCG or food/pet food ideal). ⭐️ Demonstrable experience in demand & supply planning with strong forecasting capability. ⭐️ Experience working with international suppliers and understanding import/customs. ⭐️ Strong excel/sheets skills and high comfort working with data and timelines. ⭐️ Experience with freight coordination (ocean and air). ⭐️ Highly organised, proactive, and process‑driven ⭐️ Excellent communicator who escalates risks early and solves problems before they escalate. In return, you’ll get 🚀: ⭐️ Competitive salary up to £40k-£50k + bonus + stock options. ⭐️ 25 days’ holiday + bank holidays + your birthday off. ⭐️ Private health insurance and mental health support. ⭐️ Generous L&D budget and coaching. ⭐️ Monthly wellness contribution and paid charity days. ⭐️ Hybrid working in a collaborative, fast-paced environment.

£30,000 - £50,000 per annum Company Description At Common Bond, we believe true wellness isn’t just about what happens on the mat, the bike, or the reformer. It’s about what happens when people come together. When we connect, move, breathe, and belong, something powerful happens. We start to feel whole again and when you join the team you play a pivotal role in achieving that. Since its founding in 2025, it has become home to London's leading fitness brands, including Reformcore, Barrecore, Triyoga, KOBOX, and Boom Cycle. With a mission to prioritize belonging, Common Bond creates spaces where people can feel part of a supportive fitness community. Committed to making every interaction meaningful, our studios are designed to be the highlight of your day. Role Description In this role, you will be the General Manager on site, responsible for the smooth and commercially effective running of the studio. You will oversee daily operations, coordinate team workflows, and lead by example to deliver an exceptional customer experience that drives attendance, retention, and revenue. You will support and motivate staff performance, respond confidently to operational and customer issues as they arise, uphold health and safety standards, and ensure brand values and service expectations are consistently met across all areas of the business. Leadership & Team Management • Recruit, train, and develop high-performing team members, • Lead, motivate, and manage Front of House, instructors, and supervisors, • Conduct regular 1-2-1s, performance reviews, and team meetings, • Foster a positive, inclusive, and high-performance culture, • Manage rotas, payroll, and staffing levels effectively Financial & Commercial Performance • Drive revenue growth through memberships, retail, and upselling, • Manage and be accountable for site P&L performance, • Monitor KPIs including revenue, retention, utilisation, and conversion, • Identify and implement strategies to increase profitability, • Manage budgets and control costs Sales & Member Experience • Oversee lead management and conversion processes, • Ensure exceptional member journey from enquiry to retention, • Handle escalated complaints professionally and effectively, • Build strong relationships with members and local community partners Operations & Compliance • Ensure smooth day-to-day running of the site, • Maintain high standards of cleanliness, presentation, and brand consistency, • Ensure compliance with health & safety policies and procedures, • Manage equipment maintenance and facility standards, • Oversee stock control and inventory management Marketing & Community Engagement • Support marketing campaigns and local outreach initiatives, • Drive community events and partnerships, • Monitor competitor activity and local market trends, • Propose ideas to improve studio attendance and occupancy rates. Please note that the role is not limited to the responsibilities listed above; additional ad hoc tasks may be required from time to time. In return, you will receive a complimentary membership for yourself and a partner or friend, giving you access to attend classes across all our studios as well as 20% of all café and retail items. What are we looking for? • Someone who has a solutions-based management approach, • Minimum 3 years of team management experience, ideally in the health, fitness, wellness, retail or hospitality sector, • Proven track record in managing change, building a team and developing talent, • Proven operational management experience, preferably in a fitness environment, • High-energy attitude with a passion for service, • Self-motivated with a strong work ethic, • Strong leadership skills and the ability to work closely with a team to achieve collective goals, • Exceptional organisational skills and attention to detail, • Able to work shift pattern, early, late and some weekends

Member Experience Manager £34,000 + benefits London | Full-time | Permanent Contract Are you a natural people‑leader who loves creating spaces where others feel genuinely welcomed, supported and looked after? This is a brilliant opportunity to step into a design‑led, community‑focused workspace environment where experience really matters. As Member Experience Manager, you’ll lead a front‑of‑house team to deliver a seamless, high‑quality experience for members and guests alike. You’ll set the tone for the space - warm, professional and calm - ensuring everything runs smoothly day to day while building a strong, engaged team culture. What you’ll be doing • Leading, motivating and developing a high‑performing front‑of‑house team, • Overseeing daily operations across reception, meeting rooms and shared spaces, • Acting as the main point of contact in the absence of the General Manager, • Managing stock levels, amenities and supplier relationships, • Supporting recruitment, onboarding and ongoing team development, • Handling member feedback with care, confidence and thoughtful resolution Why this role? This role is a great fit for someone looking to move from a fast‑paced, customer‑facing environment (hospitality, retail, coworking or similar) into a more structured, office‑based setting without losing the people‑first element. You’ll benefit from: • Monday–Friday working hours (no evenings or weekends), • A beautifully designed workspace with a strong focus on wellbeing, • A collaborative, inclusive culture that values initiative and ideas, • A leadership role with real autonomy and day‑to‑day variety What we’re looking for • Experience managing or supervising a customer‑facing team, • A background in hospitality, retail, coworking or a service‑led environment, • Strong communication skills and a calm, organised approach, • A proactive, solutions‑focused mindset, • A genuine passion for creating positive experiences for others

Mode Search are partnering with a fast-growing luxury fashion business in their search for a Head of Logistics to establish and lead their global logistics function. This is a key leadership role responsible for building and scaling a best-in-class logistics operation across all channels. The successful candidate will drive operational excellence across warehousing, transportation, and international distribution, ensuring a seamless and customer-focused supply chain as the business continues to grow globally. The Role • Define and implement logistics strategies across wholesale, retail, and ecommerce channels, • Oversee global movement of raw materials and finished goods, ensuring efficiency and accuracy across the supply chain, • Manage third-party logistics partners (3PL), freight forwarders, and carriers, including contract negotiation and performance management, • Lead warehouse operations, including inventory positioning, space planning, and seasonal volume management, • Drive international shipping compliance, including customs, duties, and trade regulations, • Partner closely with Retail and Ecommerce teams to optimise fulfilment, replenishment, returns, and delivery experience, • Lead system optimisation and digital transformation across logistics (WMS, ERP), improving automation and scalability, • Implement reporting frameworks and dashboards to track performance, cost, and delivery metrics, • Manage critical path timelines across collections, ensuring speed-to-market and operational efficiency, • Oversee inventory health strategies in collaboration with Merchandising to maximise sell-through and minimise excess stock, • Support showroom logistics and sample tracking for campaigns and photoshoots, • Build and lead a high-performing logistics team, fostering a culture of ownership, accountability, and continuous improvement Requirements • 10+ years’ experience in Logistics or Supply Chain, with at least 5 years in a senior leadership role, • Background within fashion, luxury, or a similar product-led environment, • Strong experience across multi-channel distribution (wholesale, retail, ecommerce), • Deep understanding of global shipping, customs, duties, and trade compliance, • Proven experience managing 3PL providers and negotiating logistics contracts, • Strong systems knowledge (ERP, WMS) and ability to drive digital transformation, • Advanced analytical skills, with experience using BI tools and Excel to drive decisions, • Demonstrated experience building and scaling teams, • Strong commercial awareness and cross-functional collaboration skills, • Proactive, solutions-driven, and able to operate in a fast-paced environment

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Chelsea Showroom is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Showroom Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the Showroom Manager and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. 🧩 Key Responsibilities • Open and close the store each day (keyholder responsibility), • Maintain the spatial rhythm and visual order of the store throughout the day, • Prepare the space before and after client visits with minimal instruction, • Receive deliveries, maintain stock flow and manage packaging materials, • Support light admin tasks (Shopify, order prep, basic coordination), • Assist with physical preparation of product selections and online fulfilment, • Support the founder and team when needed, without overstepping the tone or role, • Maintain the back-of-house with clarity, cleanliness and structure 🧭 Who This Is For • You have experience in luxury retail, boutique hospitality or founder-led spaces, • You are calm, reliable and observant, • You prefer operating in refined, structured spaces rather than fast-paced environments, • You notice what needs doing without being asked, • You are comfortable welcoming clients and setting the tone, without needing to dominate the space, • You understand the responsibility that comes with holding keys to a Chelsea store, • You are happy working independently, with care and consistency 📍 Location 84 Fulham Road, South Kensington, SW3 6HR London Salary: BOE 📬 To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

Role Overview We are looking for a detail-oriented and commercially aware E-commerce Co-Ordinator to support the day-to-day execution of our digital trading and on-site experience. Working closely with E-commerce, Digital, Creative, and Analytics teams, you will play a key role in delivering seamless collection launches, maintaining product accuracy, and ensuring best-in-class visual merchandising across our Shopify platform. This is an exciting opportunity for someone with a strong foundation in fashion retail who is looking to grow within a fast-paced digital environment. Key Responsibilities Content & Launch Planning • Manage and maintain the digital content calendar, supporting collection launches and key trading moments., • Coordinate creative assets across launches, ensuring timely delivery and on-site readiness., • Support planning and execution of homepage, PLP (Product Listing Page), and landing page updates. Product Lifecycle & Data Management • Support end-to-end product lifecycle management within Shopify in partnership with the Ecommerce Assistant., • Upload and maintain product imagery, attributes, and enrichment (filters, swatches, shop-the-look features)., • Ensure product readiness ahead of launches, aligned with stock availability and trading priorities. Visual Merchandising & On-Site Experience • Support visual collection launches across homepage, PLPs, and landing pages., • Build visual themes, mood boards, and creative layouts aligned to brand guidelines., • Conduct daily on-site checks to ensure products are live, cross-sells are functioning, and visual merchandising is accurate. Content, Media & Innovation • Manage AI-generated product descriptions, meta fields, and translated content, ensuring accuracy and consistency., • Upload and manage video content across PDPs, Bambuser, and live shopping experiences., • Support experimentation and A/B testing across content and merchandising initiatives. Trading, Stock & Performance Support • Support stock readiness and inventory management within Shopify., • Track stock levels and proactively flag risks impacting launches or trading performance., • Assist with trading updates and merchandising decisions informed by analytics insights. Optimization & Competitive Monitoring • Support ongoing e-commerce optimisation across navigation, search, merchandising, promotions, and content., • Conduct weekly competitor monitoring across key fashion e-commerce peers (e.g., Toteme, Me+Em,Soeur, Dagmar)., • Contribute to regional trading localisation through tailored homepage and visual merchandising updates. Collaboration & Ways of Working • Work closely with E-commerce, Digital, Creative, and Analytics teams to deliver best-in-class on-site execution., • Support regional VM strategies using competitor benchmarking and performance insights. Experience & Skills Required • 2+ years’ experience in fashion retail, e-commerce, or a similar digital-focused role., • Experience working with Shopify or similar CMS/e-commerce platforms., • Strong attention to detail with excellent organisational skills., • Understanding of digital merchandising principles and customer journey optimisation., • Comfortable working with data and analytics to inform trading decisions., • Strong communication skills with the ability to collaborate cross-functionally., • Commercially aware with a passion for fashion and digital innovation.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

About Wild Dose ✨ Wild Dose is the most reviewed and most popular bloating brand in the UK! With over 300,000 customers, 30,000 reviews and growing rapidly. You may have seen us in Sheerluxe, going viral on Tiktok or doing silly things across Instagram. Behind the fun, there is a serious growth engine that needs maintaining and optimising, well supported by a best-in-class team. This year, Wild Dose are taking on new opportunities and challenges as we strive to be the biggest gut health company in the UK. About the Role ✍️ We're looking for an Operations Coordinator who gets stuff done — someone obsessed with how things actually work and driven to make them work better. This role sits at the intersection of supply chain, fulfilment, customer experience, negotiation and finance — keeping the engine running as we scale our DTC supplement brand. You'll be part of the operational backbone of the business — owning the day-to-day across 3PL management, purchase orders across supply chain, CX operations, optimisations and finance/forecasting. You'll work closely with our founder and growth team to make sure orders are scaling without issues, customers are looked after, and the foundations of the business are scaled for growth with constant process improvements. This is not a passive role where you are given the playbook - you're helping write it. It's about staying ahead of the chaos, building systems from scratch, and growing into a serious operator. If you love solving problems, hate inefficiency, and want to see the direct impact of your work with real ownership — this is for you. What You'll Be Doing 👀 📦 Supply Chain & Fulfilment • Managing purchase orders end-to-end — raising POs, tracking shipments, and chasing suppliers so stock lands on time., • Monitoring stock levels and flagging reorder points before they become problems., • Acting as the day-to-day contact for our 3PL partner — managing inbounds, resolving fulfilment issues, and keeping inventory accurate., • Investigating recurring issues and introducing process improvements, • Overseeing CX team, performance and tooling to ensure customers get fast, on-brand, consistent support., • Identifying repeat issues (lost orders, delays, complaints) and fixing the root cause — not just the ticket., • Tracking and reconciling invoices, purchase orders, and supplier payments to keep cash flow visibility clean., • Maintaining financial admin processes in collaboration with our finance function or accountant., • Documenting processes and building SOPs so that things don't break when the business grows., • Identifying operational inefficiencies and proposing (and implementing) solutions. You Should Apply If…💻 • You have 1–3 years of experience in operations, logistics, supply chain, or a similar role — ideally in DTC, e-commerce, or CPG, • Are comfortable owning demand forecasting and stock planning, • Are familiar with IMS/ERP systems; experience setting one up is even better, • Have retail operations experience, i.e., PO management, invoicing, account admin, • Have some exposure to quality and compliance, e.g., batch testing, certifications, and regulatory requirements, • You're confident in spreadsheets and quick to pick up new tools (Shopify, Gorgias, or similar), • You take ownership — if something's broken, you don't wait to be told to fix it, • You're based in or near London and happy to come in a couple of days per week, • You communicate clearly, flag issues early, and never drop the ball on the details, • You love getting stuff done and building things that didn't exist before Bonus Points For ⭐️ • Experience in supplements, wellness, beauty, or any regulated consumer goods category, • Familiarity with inventory or ops tools like Cin7, Linnworks, or similar, • Exposure to basic demand planning or stock forecasting, • A genuine interest in health, wellness, or performance nutrition — it helps when you actually care about what we make, • Experience in a small, fast-growing team where no two days look the same (and that excites you, not scares you) Salary Range: £32,000–£40,000 DOE Benefits • Hybrid working (3 days in our Clapham South office, 2 days WFH - Monday and Friday), • 25 days holiday plus bank holidays, • Summer Fridays (Half days on Fridays in the summer months), • Pension scheme, • Amazing team culture, • Team Lunches and Socials 📍 London - Clapham South (Hybrid) Right to work: We don't provide visas so please only apply if you have a right to work in the UK.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

About Us Refined Networks offers the technology, logistics and ecommerce expertise to enable brands to launch and scale on the world's biggest online marketplaces. Since 2021, we've partnered with 100+ brands to launch on leading platforms like Nordstrom, Macy's, John Lewis, Next and Zalando. Our global 3PLs provide direct-to-consumer and wholesale fulfilment capabilities, offering a holistic cross-border solution for improved customer experiences and reduced operational costs. Headquartered in London with a global team, we've grown rapidly in the past 12 months. The Role We're looking for a Technical PM to take full ownership of our operations and fulfilment product domain. This covers order management, inventory, replenishment and stock transfers: the ERP-adjacent layer that keeps brands running on our platform day to day. You'll own this domain end-to-end: shaping the roadmap, defining features, working with engineering through delivery, and being the person brands and internal ops come to when something needs a decision. Domain • Order management: order flow, status, exceptions and fulfilment handoffs to marketplace partners, • Inventory: stock visibility, availability logic and feed accuracy across channels, • Replenishment & transfers: stock movement between locations, replen triggers and warehouse/DC coordination, • ERP & integrations: stock feeds, sales exports, order data exchange and onboarding new integration patterns What we're looking for • 3+ years in a product or technical PM role, ideally in retail tech, OMS, WMS or ERP-adjacent software, • Solid understanding of how inventory, orders and fulfilment data actually flows, not just conceptually, • Comfortable in technical detail: API docs, data mappings, integration specs. You follow the conversation and ask the right questions, • Strong written communication. Your specs should be the kind people actually read and build from, • Good instincts on scope: knows what's in, what's out, and why it matters, • Bonus: experience with marketplace dropship or wholesale workflows (EDI, SFTP, feed-based integrations) Why join • Solve complex, real problems in a space that's core to our business, • Small team where your decisions have immediate impact, • We use AI tooling heavily across product and engineering. If you're already building AI into how you work, you'll fit right in, • Hybrid working, Central London-based team

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople. We're looking for a Senior Merchandiser to join our Merchandising team, who will be accountable for leading the end to end merchandising process, managing stock for Retail and Wholesale channels, and maximising revenue and profit. This role is critical in driving product strategy, managing the product lifecycle, and collaborating cross functionally to ensure the commercial success of our collections across all channels. This position leads by example, acting as an ambassador for Radley, fostering a culture of passion and determination, and driving excellence across the Merchandising organisation. Key responsibilities • Define OTB parameters alongside Head of Merchandising, including sales, margin, inventory, stock turn and YE inventory targets for all channels, • Development and ownership of global inventory management activities, including ownership of WSSI and long range merchandising financial plans, ensuring optimal inventory and productivity, • Quantify seasonal buy volumes alongside Buying team to maximise sales and sell through, • Ownership of line cards on core options, placing reorders to ensure never out of stock, • Responsible for ensuring allocating and re-balancing inventory to improve global sell through across all channels, • Accountable for promotions, delist and markdown planning and forecasting, in line with OTB targets, together with regulating discounts by product, • Responsible for option plans, measuring performance against plan for each season, • Accountable for the 4YP inventory strategy across the full product life cycle, • Communicate sales, inventory and margin forecasts to cross-functional partners and SLT, highlighting risks and opportunities and recommending in season/ pre season actions, • Collaborate with Partnerships team and Buying to prepare seasonal assortments, • Working closely with Partners on responsible inventory management in line with company and Partner targets, • Analyse order book performance vs plan, to ensure alignment with financial KPIss, • Coaching and developing a team of a Junior/ Assistant Merchandiser, and Allocator, • Provide clear and effective support to both internal and external customers, addressing their needs and responding promptly. Skills & Experience • Strong leadership skills: inspiring, energising and instilling a culture of innovation, collaboration and accountability, • Demonstrated excellence across all aspects of Merchandising, • Creative, innovative and customer-oriented when faced with business challenges, • Strong decision-making capability, • Dynamic and collaborative style, able to build positive working relationships with cross-functional teams and translate strategic direction to all levels of the organisation, • Exceptional attention to detail and analytical skills Benefits & Perks Reward & recognition: Generous Radley discount, company bonus, sample sales, service awards and special occasion gifts Wellbeing & health: Healthcare cash plan (up to c.£900), Virtual GP, EAP, Thrive wellbeing app and life assurance Time & balance: Enhanced annual leave with holiday buy, plus Summer Fridays Growth & lifestyle: Learning & development, EV and Cycle to Work schemes, season ticket loan At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley. We’re proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Practice Manager – Optical Battersea, Northcote Road, SW11 6QU Full time | 40 hours across 5 days Are you an experienced optical professional ready to lead a thriving practice and make a real impact? We’re looking for a passionate Practice Manager to inspire our team in our fabulous Northcote Road practice (SW11 6QU) and help us deliver truly exceptional client care. This role is full time - 5 days / 40 hours per week 9am - 5:30pm (Monday, Tuesday, Wednesday, Thursday & Saturday). Why join us? At Bayfields, we’re dedicated to delivering obsessively great service through our Welcome, Discover, Delight client journey. This role is perfect for someone who thrives on building strong teams, creating outstanding client experiences, and driving business success. The Role As our Practice Manager, you’ll be the driving force behind the practice—leading your team, shaping performance, and ensuring every client receives first-class care from the moment they walk through the door. What you’ll be doing • Overseeing the smooth day-to-day running of the practice, • Coaching, supporting and developing a high-performing team, • Managing stock, budgets and key performance metrics, • Ensuring compliance with professional and company standards, • Creating a positive, professional and collaborative workplace About You You are a confident leader with a passion for optics and people. We would love to hear from you if you have: • Experience in optical retail management, • Strong leadership and team-building skills, • Excellent communication and organisational abilities, • FBDO qualification (highly desirable), • A proactive mindset and a drive to grow the business What you’ll receive • Competitive salary and benefits package, • Ongoing training and career progression opportunities, • A supportive, friendly team culture, • The opportunity to make a genuine difference every day Ready to take the next step in your career? Apply now — we would love to hear from you.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Visual Merchandising Manager The Brand: Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. Basic Information: Reporting to Head of Visual Merchandising Location Head Office Hours 3 days a week Job Purpose: The Visual Merchandising Manager role is essential to create and uphold Anya Hindmarch’s high level of visual presentation across our stores. We need a visionary lead with a strong understanding of visual merchandising and retail marketing as well as a passion for creating strong and memorable in store experiences. You will play a key part in the protection of the playful Anya Hindmarch aesthetic whilst ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets., • Work with each individual location's stock on hand, to adapt guidelines effectively and ensure product stories are both cohesive and commercial., • Assist with, and strive to lead, the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are actioned and communicated effectively., • Work closely with the Head of Visual to continuously elevate the in-store client experience, bringing the brand vision to life and ensuring creative, aspirational product and window displays are aligned across the UK and ROW stores., • Collaboration with the Head of Visual in the creation of store windows across the UK and ROW., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Head of VM and wider team., • Attend weekly trade meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends., • Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate., • Create individual product styling deck to share with UK / ROW stores and concessions, implementing best practice across London locations which can be shared with all relevant partners for inspiration and creative direction., • Support the Head of Visual with any new store or concession openings and refurbishments within the company., • Support the Head of Visual with the creation of detailed plans for new store openings. Showing the full range plan, product placement, capacity and window displays., • Communicate VM updates effectively with Store Managers and wider Store teams to ensure key stakeholders are aligned and informed., • Update Head of Visual with VM requirements per store, including VM toolkit and styling supplies. Responsible for maintaining VM tools and communicating any VM maintenance requirements., • Support the Head of Visual with the coordination of VM related projects including seasonal activations, marketing events and UK/ROW brand pop ups., • Supplier management and budgeting for the department. About You: • 3+ Years in a managerial VM role within contemporary/luxury fashion, preferably in a multi site environment., • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments., • Experience in producing Visual Merchandising guidelines., • Strong eye for detail with the ability to balance creative vision and commercial impact., • Confident communicator, experienced working with senior stakeholders and external partners., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons., • Must be able to travel to store locations within the UK and ROW where and when required., • Solid background in visual merchandising within luxury or premium retail, • Experience in concept development, 3D visualisation and production of window displays, • Proficient in Adobe Creative Suite, SketchUp, Microsoft Suite / CAD, • Experience in elevated and creative VM styling / window styling, • Excellent organisational and communication skills are required, as well as the ability to work cross functionally with both internal teams and external partners., • The ability to work in a fast paced environment / to work to tight deadlines effectively is essential., • Adaptability and problem solving skills., • Proficient in Microsoft Suite / Adobe Suite / CAD software Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Hours: Full Time, 40 hours per week (Monday - Sunday) Reports To: Store Manager Join the Ride. Fuel Your Passion. Drive Sales. Are you sales-driven and a rider who lives and breathes cycling? Do you thrive in a fast-paced retail environment where premium customer experiences are the standard—not the exception? If you’re ready to combine your passion for two wheels with your flair for sales, Sigma Sports Hampton Wick wants you to join our team of like minded people. As a Retail Sales Adviser at our flagship store, you’ll be front and centre—delivering world-class service, exceeding sales targets, and helping customers discover the very best cycling and triathlon gear on the market. From seasoned road racers to first-time triathletes, you’ll be their go-to expert. This is your chance to join a premium retail environment powered by innovation, expertise, and the most exciting brands in the industry. Key Responsibilities Drive Sales & Beat Targets • Engage every customer with enthusiasm and expertise, • Identify opportunities to up sell, cross-sell, and close sales, • Build lasting customer relationships that keep them coming back Deliver a Premium Customer Experience • Offer charismatic, tailored advice to cycling enthusiasts and high-net-worth clients alike, • Go above and beyond to ensure every customer leaves inspired and satisfied Become a Product Expert • Stay ahead of the curve with the latest tech, gear, and performance apparel, • Represent the best brands in cycling with confidence and authority Contribute to Operational Efficiency • Maintain stock accuracy and handle inventory with precision, • Process and manage customer orders from delivery to aftercare, • Ensure the store is always immaculate, well-merchandised, and ready for customers Collaborate and Contribute • Be part of a tight-knit, passionate team that supports one another, • Share knowledge, uphold standards, and contribute to a positive store culture What You’ll Bring: • Retail sales experience, ideally in a performance-focused environment, • Strong knowledge of cycling equipment, accessories, and clothing, • A genuine passion for the sport—and the lifestyle, • Outstanding communication and customer service skills, • Detail-oriented with good organisational and stock handling skills, • Experience with inventory systems is a plus Benefits: • Competitive base salary + uncapped commission, • Exclusive staff discounts on the best gear in cycling, • Work with cutting-edge tech, top-tier brands, and expert colleagues, • Company pension scheme and Cycle to Work scheme, • Be part of a dynamic, growing retail team with exciting career opportunities Ready to Ride With Us? If you're serious about cycling and even more serious about sales, this is your chance to join one of the UK’s most exciting retail destinations. Send your CV and a short cover letter telling us why you’re the perfect fit to: We can’t wait to meet the next star of our sales floor.

Retail Sales Consultant | Sigma Sports – Hampton Wick Are you passionate about cycling and love helping people find their perfect ride? We're looking for an enthusiastic Retail Sales Consultant to join our team at our Hampton Wick store. This is a fantastic opportunity to turn your love of cycling into a career at one of the UK's most respected premium cycling retailers. About Us Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings into a leading destination for cyclists of all levels. We're known for our curated range of premium bikes and accessories, state-of-the-art workshops, and bespoke bike fitting services. At our core, we're a community, and we're proud of it. The Role As a Retail Sales Consultant at Hampton Wick, you'll be the face of Sigma Sports, guiding customers through everything from choosing their first road bike to upgrading their setup. You'll combine expert product knowledge with genuine passion to deliver an outstanding experience every time. What you'll be doing: • Providing expert advice on bikes, components, and accessories, • Conducting bike sizings and recommending the right fit for every customer, • Driving sales and building long-term customer relationships, • Keeping on top of the latest cycling products, trends, and technologies, • Managing stock, inventory, and customer orders efficiently, • Keeping the store looking its best: organised, fully stocked, and visually on point, • Collaborating with a passionate, supportive team About You • Previous retail sales experience (cycling industry experience a real plus), • Strong knowledge of bikes, components, and accessories, • A genuine passion for cycling, • Excellent communication and customer service skills, • Organised, detail-oriented, and a great team player, • Experience with inventory management systems is a bonus What's In It For You • Competitive salary + uncapped commission on sales, • 33 days holiday, inclusive of bank holidays, • Generous staff discounts on premium cycling products, • Career growth and professional development opportunities, • Access to state-of-the-art workshops and bike fitting facilities, • A supportive team who genuinely love what they do Hours: 40 hours per week (Monday–Sunday) Location: Sigma Sports, Hampton Wick Send your CV and a cover letter telling us why you're the perfect fit to:

Senior Buyer – Garden & Seasonal South London (office based) circa £65,000 I am currently recruiting for an experienced Senior Buyer to join an established UK retailer based within their Head Office function. This role is responsible for Garden which is a huge category for the business and the desired candidate will have existing or prior experience buying this category. As the Senor Buyer, you will be responsible for developing and implementing the range strategy to maximise the budgeted financial business targets ensuring the right products are purchased at the correct prices and within the relevant time frames. Reporting into the Buying Director some of your duties will include. • Responsible for maximising the delivery of the Sales / Margin & Stock turn of your category range to deliver a market beating product and seasonal proposition., • Building & maintaining strong relationships with suppliers, • Sourcing suppliers & negotiating best cost prices to improve margins., • Responsible for buying both Own Brand and Branded ranges., • Ensuring selected product lines achieve availability timeframes., • Deliver an inviting & practical product range that is in line with current trends on design and lifestyle., • Presenting product range & trend information to the Senior Management team, • Monitoring & reviewing competitor information to ensure your product area stays relevant in a changing market., • Working alongside other departments i.e. Marketing, eCommerce & Retail outlets to plan successful future lines., • Managing your category budget, • Analysing sales figures to plan successful future lines. Key requirements for the role. • Proven previous experience as a Senior Buyer, General Merchandise is essential / garden and outdoor preferred, • willingness to be office based, • Good level of education, • Ability to influence and negotiate effectively at all levels., • Excellent communication skills and the ability to lead a team., • Able to adapt swiftly in a fast paced, ever changing seasonal retail market., • Excellent numerical ability, with an analytical mindset., • Strong IT skills including MS Office. If you think you have the right experience as a Senior Buyer within Outdoor / Garden and are looking for a new opportunity, then get in touch and apply today.

Join Robert Dyas: Shape the Future of Our E-commerce Growth! The Opportunity We are seeking a proactive and results-driven Dropship Vendor Manager to join our Retail Support Centre in Wimbledon. Dropship (DSV), where physical stock is held and dispatched directly by our Supplier partners, is a strategic priority and central to the growth of E-commerce within Robert Dyas over the next five years. Product ranges within DSV include Small and Medium Domestic Appliances, Consumer Electronics, Garden Furniture, Indoor Furniture, and Garden Buildings. What You'll Be Doing Reporting to the Head of Dropship Vendor Management, you will take responsibility for the operational relationship with DSV suppliers for your category. Your main duties include:___ • Managing the day-to-day operational standards of your DSV suppliers., • Onboarding new suppliers to the Robert Dyas dropship systems., • Ensuring adherence to strict Service Level Agreements (SLAs) to guarantee excellent customer service., • Building relationships with major suppliers and attending Quarterly Business Reviews (QBRs) to review performance and agree on improvements., • Creating and reviewing reports to measure and rank supplier performances. The ideal candidate will be Grounded & Resilient and demonstrate Initiative in finding straightforward solutions to problems. • Proven track record of supplier relationship management., • Working knowledge of Dropship (DSV) operations., • Ability to work autonomously and make decisions., • Strong influencing & negotiation skills., • Proficiency in advanced Excel/Google work sheets and the ability to quickly analyse data., • Excellent written and verbal communication skills, and excellent attention to detail., • Ability to manage projects to set timelines. Aside from a fantastic team and friendly working environment, you can look forward to: • Time Off: 26 days annual leave (plus bank holidays)., • Generous Discount: Colleague discount in all Theo Paphitis retail businesses (Robert Dyas, Ryman, Boux Avenue, and London Graphic Centre).___, • Financials: Bonus incentives, a pension scheme, and free life assurance (after qualifying period).___, • Culture & Development: Regular social events, sample sales, investment in learning and development, and a colleague wellbeing and mental health programme.___ Apply Now and become a key part of our E-commerce success story!

Retail Key Account Manager- Health, Beauty & Wellness Retail You will take ownership of key international retail accounts, driving growth, improving in-store execution, and identifying opportunities for expansion across markets. Alongside the international focus, you will also support selected UK retail accounts from more of a business development perspective, giving you a broad and commercially exciting retail remit. You’ll act as the main point of contact for buyers and category teams, working closely with internal functions to deliver joint business plans, promotional activity, and strong retail performance across all markets. Key Responsibilities International Retail Account Management (Primary Focus) • Manage and grow relationships with international retail buyers and category teams, • Deliver joint business plans, promotions and new product launches into retail, • Monitor sales performance, rate of sale and stock levels across markets, • Identify opportunities for new listings and increased distribution, • Ensure consistent brand execution across retail environments UK Retail Account Support (Secondary Focus) • Support key UK retail accounts across pharmacy and grocery, • Assist with JBPs, promotions, launches and performance reviews, • Work closely with buyers to maximise commercial opportunities Sales & Commercial Strategy • Analyse sales data, shopper trends and competitor activity to inform decisions, • Drive revenue growth across both international and UK retail accounts, • Support retail expansion plans into new markets Cross-Functional Collaboration • Work closely with marketing, supply chain and finance to support retail success, • Provide accurate forecasting and demand planning across markets, • Share retail and shopper feedback with product and brand teams What They’re Looking For • Experience managing retail accounts within Europe or UK, • Experience growing accounts strategically, • Strong commercial awareness and negotiation skills, • Ability to analyse sales data and turn insights into action, • Experience delivering JBPs, promotions and retail launches Desirable • Experience within natural, organic, beauty or wellness categories, • Understanding of EPOS data, retail KPIs and category management principles

Planning Manager (Merch) - Luxury Brand - Clothing / Menswear Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Planning Manager (Merch) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded British luxury brand, with a focus on menswear Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the menswear assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO neonseach.co.uk

URBAN REVIVO is a fashion brand within the FMG Group. We are looking for a commercially minded Product Merchandiser to join our London team. This role plays a key part in driving fast fashion product performance across seasons, combining trend awareness, range planning, trading analysis and cross-functional execution to deliver strong sales and margin results. Working closely with Buying, Design, Planning, Marketing and Supply Chain teams, you will support the delivery of compelling, customer-focused assortments that align with brand positioning while responding quickly to market trends and trading performance. What You’ll Do • Analyse UK/EU fashion trends, competitor activity and sales performance to support commercial product decisions., • Support seasonal range building and product selection, balancing trend relevance with sell-through, margin and stock efficiency., • Work closely with Design, Buying and Sourcing to deliver commercially strong products from concept to launch., • Track product development timelines, specifications and quality to ensure on-time delivery aligned with trading calendars., • Monitor weekly sales, stock and KPIs (sell-through, markdown, stock turn) and support in-season trading actions., • Contribute to pricing, promotions and markdown strategies, supporting key trading moments and product launches. What We’re Looking For • 2-6 years’ experience in merchandising, product planning or trading within fast fashion or a commercial fashion retail environment., • Strong fashion awareness and trend sensitivity, with a clear understanding of what resonates with the UK/EU customer and what will perform commercially., • Commercial mindset with the ability to analyse sales performance and support data-led decisions., • Confident working with numbers, KPIs and sales reports in a fast-paced retail setting., • Comfortable in a reactive, fast-moving environment with changing priorities., • Strong communication skills and a collaborative, hands-on approach. Why UR • Be part of a fast-growing international fashion brand as URBAN REVIVO continues to expand in the UK and Europe., • Work in a creative, fast-paced retail environment where your commercial and trading decisions directly impact product performance., • Gain exposure to end-to-end merchandising, from range planning and product development to in-season trading and performance analysis., • Collaborate with global and local teams, combining international scale with strong market responsiveness., • Join a team that values speed, data-driven decision-making and commercial fashion insight. If you are a Product Merchandiser who is passionate about fashion and driven by performance, we would love to hear from you. Apply now and help drive URBAN REVIVO’s fast fashion growth in the UK and Europe.

We are partnering with an internationally renowned ultra-luxury fashion house to appoint an experienced Arabic-speaking Client Advisor for one of its most prestigious locations within a globally recognised luxury department store in London. This is a high-profile concession, attracting an international and VIC clientele, and plays a key role in the brand’s global performance. Working within a fast-paced and competitive luxury environment, this role requires a commercially driven and service-focused individual who can deliver exceptional client experiences while building long-term relationships with a discerning global customer base. Key Responsibilities Sales & Commercial Performance Drive individual sales performance, consistently achieving and exceeding targets within a high-volume luxury environment. Identify opportunities to maximise each client interaction, elevating cross-selling and multi-category sales. Actively contribute to the overall success of the concession through strong commercial awareness. Client Experience & Clienteling Deliver an exceptional, personalised luxury experience in line with the standards of a world-class department store. Build, develop, and maintain strong relationships with VIC, HNW, and international clients, with a particular focus on Arabic-speaking clientele. Proactively manage a client book, driving repeat business and long-term loyalty through strategic clienteling. Brand Representation Act as a true ambassador for the brand, embodying its values, heritage, and positioning at all times. Maintain impeccable personal presentation and a deep understanding of the brand’s collections and storytelling. Team Collaboration Work collaboratively with the wider team to create a high-performing and service-led environment. Support colleagues on the shop floor, contributing to a positive and results-driven team culture. Operational Excellence Ensure adherence to all operational procedures, including CRM, stock management, and visual merchandising standards. Maintain the highest standards of store presentation in line with luxury expectations. The Ideal Candidate Proven experience within luxury fashion retail, ideally within a flagship or department store concession. Fluency in Arabic and English is essential, with the ability to confidently engage an international clientele. Strong track record of delivering against sales targets and working within a KPI-driven environment. Highly skilled in clienteling, with the ability to build and retain a loyal, high-value client base. A natural relationship builder with a refined, service-led approach and strong cultural awareness. Experience working with VIC and HNW clients is highly advantageous. Eligibility: You must have the right to work in the UK to be considered for this role.

Reebok are looking for a highly commercial and hands-on Retail Merchandiser to take full ownership of assortment planning, inventory management, and in-store execution across their factory outlet stores in Paris and Amsterdam. This role combines strategic planning with day-to-day trading ownership. The successful candidate will be responsible for building the right assortment, driving inventory turns, managing pricing and discounting, and ultimately maximising sell-through and margin recovery in an outlet environment. Retail Merchandiser- Outlet- The Role: P&L Ownership & Store Performance • Own and deliver the full P&L performance for both outlet stores, • Drive sales, margin, and profitability in line with budget and forecast targets, • Identify risks and opportunities and take proactive actions to close gaps, • Work closely with store teams to ensure strong commercial execution and KPI delivery Assortment Planning & Buying • Build and manage outlet-specific assortment plans aligned with commercial targets and inventory availability, • Own buying decisions, ensuring the right product mix to maximize sell-through and margin, • Balance depth vs. breadth across categories, sizes, and price points, • Continuously refine assortment based on trading performance and stock opportunities Inventory Planning & Replenishment • Own inventory planning across both stores, ensuring optimal stock levels, • Drive inventory turns through effective allocation and stock management, • Plan and execute replenishment to stores, ensuring the right products are in the right location at the right time, • Monitor sell-through, stock cover, and aging inventory; take action to mitigate slow-moving stock Pricing, Markdown & Discount Strategy • Develop and execute pricing architecture for the outlet channel, • Own markdown and discounting strategy, including promotional cadence and clearance activity, • Optimize margin recovery while maintaining strong sell-through, • Ensure pricing consistency and accuracy across both locations Trading & Performance Analysis • Monitor daily and weekly trading performance across both stores, • Track and analyse key KPIs (sales, margin, sell-through, stock turn, conversion), • Produce trading reports with clear, actionable insights and recommendations Visual Merchandising & Store Execution • Own visual merchandising strategy and execution across both stores, • Partner with store teams to implement commercial layouts and product storytelling, • Ensure clear communication of promotions, pricing, and key product focus, • Conduct regular store visits to maintain high VM and operational standards Cross-Functional Collaboration • Work closely with supply chain, warehouse, and brand teams to manage stock flow and intake, • Align on product strategy, inventory opportunities, and commercial priorities, • Support and influence store teams to drive performance and execution General Support • Assist the CSO and Head of Merchandising with inventory management, product masterdata management, commercial reviews, and management reporting. Retail Merchandiser- Outlet- The Person: • Must have previous experience in retail merchandising, preferably in outlet or off-price environments, • Strong analytical skills with the ability to interpret data and drive decisions, • Proven experience in inventory planning, pricing, and markdown management, • Commercial mindset with a strong understanding of retail KPIs, • Excellent attention to detail and organizational skills, • Strong communication and stakeholder management abilities, • Proficiency in Excel and ERP systems We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.