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Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities • Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000., • Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes., • Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations., • Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value., • Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs., • Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices., • Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk., • Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities., • Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance., • Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience., • Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives., • Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS., • Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams., • Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential • 4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role, • Proven ability to manage multiple strategic customers concurrently, • Strong project management and organisational skills, • Excellent relationship-building capabilities, including at senior stakeholder level, • Strong verbal and written communication skills, including presentations, • Ability to prioritise effectively in a fast-paced environment, • High attention to detail and strong problem-solving skills, • Resilience and adaptability when facing challenges, • Self-starter who can work independently while contributing to a team Desirable • Experience with SaaS or accountancy software, • Familiarity with customer success platforms such as Gainsight, • Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? • Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths., • Work for a certified Great Place to Work in every country we operate in., • Join an inclusive environment where your ideas and experience can shape processes

Service Advisor / Service Receptionist Salary: £32,500 basic | OTE £38,500 (realistic) Location: Trafford, Manchester Richard Abson Group are working with a premium dealership in Trafford, Manchester to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles. The Role: As a Service Advisor / Service Receptionist, you will: • Act as the first point of contact for customers, delivering outstanding service, • Handle customer enquiries and provide technical information on vehicle servicing and repairs, • Keep customers updated on vehicle progress, • Promote and sell service plans and additional products, • Ensure a consistently high level of customer satisfaction About You: • Minimum 1 year’s experience in a similar role (main dealer preferred), • Strong customer service and communication skills, • Sales-focused with the ability to upsell effectively, • Experience with Kerridge and 1Link is advantageous Salary & Benefits: • Basic salary of £32,500, • Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £38,500, • Monday to Friday 8:00am–6:00pm, • Only 1 in 4 Saturday mornings, • Excellent training and career development opportunities Join a successful, premium brand in a supportive and growing environment. Apply now or contact Jake Jones at Richard Abson Group for more information

Microsoft Dynamics 365 Business Central - Principal Consultant | UK‑Wide | Remote First - Occasional Office Visits | Permanent | £75,000-£100,000 Due to continued growth and investment in new technologies, this is an exciting time to join our client. They are expanding their Business Central capability and are looking for an experienced, driven, and client‑focused D365 Business Central Principal Consultant to help shape and deliver exceptional ERP solutions. In this role, you will play a pivotal part in guiding customers through their digital transformation journeys - from early‑stage pre‑sales conversations through to successful implementation. You will help organisations streamline operations, improve decision‑making, and unlock the full value of their technology investments. This role is primarily remote, and they welcome applicants from across the UK. You'll only need to attend the office a couple of times per month. Why This Role Matters You will be a trusted advisor to their clients, helping them understand what's possible with Business Central and the wider Microsoft ecosystem. Your work will directly influence solution design, customer success, and long‑term partnerships. Key Responsibilities Lead and support pre‑sales engagements, including demonstrations, scoping sessions, and solution discussions (or be willing to develop these skills if you're newer to pre‑sales). Guide customers through full‑cycle Business Central implementations, from discovery to go‑live. Build strong client relationships by understanding their business needs and delivering solutions that drive real value. Configure, tailor, and optimise Business Central to align with customer processes and strategic objectives. Collaborate with technical teams to support integrations, extensions, and customisations. Support data migration activities, ensuring accuracy and smooth transition from legacy systems. Deliver user training, documentation, and post‑go‑live support to ensure long‑term adoption and success. Stay up to date with Microsoft's roadmap, new features, and best practices across the Dynamics and Power Platform ecosystem. Skills & Experience Strong experience delivering Microsoft Dynamics 365 Business Central implementations. Pre‑sales experience is highly desirable - but they are equally open to consultants who are keen to step into pre‑sales and develop this capability. Solid understanding of finance and core business processes. Familiarity with the wider Microsoft ecosystem (Power Platform, Azure, Dataverse). Confident communicator with the ability to engage stakeholders at all levels. Strong problem‑solving skills and a proactive, consultative approach. Experience working within structured project delivery methodologies is beneficial. Microsoft certifications in Business Central are advantageous. Working Pattern Remote‑first, open to candidates across the UK. Occasional office visits (a couple of times per month). Client site visits as required. What We Offer A collaborative, supportive team environment where your expertise is valued. Opportunities for continuous learning, professional development, and certification. The chance to work on meaningful, high‑impact projects. Competitive salary and benefits package. Flexibility and autonomy in how you work. Ready to take the next step? If you're passionate about Business Central, excited by both pre‑sales and delivery, and looking for a role where you can make a real impact, we'd love to hear from you. Microsoft Dynamics 365 Business Central - Principal Consultant | UK‑Wide | Remote First - Occasional Office Visits | Permanent | £75,000-£100,000

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services.

Entry Level Sales Role - London. Kickstart Your Sales Career: Amazing Benefits & Full Training! - Immediate Starts Available. Ready to kickstart a rewarding career in sales with incredible perks from the start.

Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services.

At Bloor Homes, our Sales Advisors are an integral part of the team one that doesnt just sell bricks and mortar, but that helps make our customers dream new homes become a reality. We are recruiting for an experienced Sales Advisor to join our. Reporting to the Sales Manager, youll be one of the fi

We are looking for a Trainee Sales Advisor to join us in our Midlands Region, working across multiple sites in the Midlands region. Ready for a fun and rewarding career change? Step into the exciting world of new home sales, where you'll help people make one of the most important decisions of their

Flexible Opportunity (Full or Part-Time) Looking for a flexible opportunity that fits around your life — whether you’re seeking full-time or part-time work? Imagine running your own local business, close to home, working at your own pace and around your lifestyle and commitments.This o

Were recruitingProtection Advisorsfor a trusted financial protection provider expanding across Great Britain and Northern Ireland. This is a fantastic opportunity for ambitious, self-motivated sales professionals to take control of their earnings and build a career with genuine long-term rewards. Sa

At DFS, youre not just selling sofas - youre helping people feel at home.Whether its a bed, mattress or a comfy sofa, youll bring your passion for service and help customers feel right seen and heard.We know life doesnt stop when your shift starts, from school runs, to study time or just needing bal

Part-Time Sales Advisor (up to 32 hours per week). Have proven experience in driving sales and meeting sales targets.

As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey. This is an office-based, FCA-regulated sales role, ideal for someone with experience in motor finance, financial

Were looking for ambitious, confident Sales Executives to manage warm inbound enquiries and guide customers in choosing the right health, life or income protection insurance. This is a fully phone-based consultative sales role - no cold calling.

As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey. This is an office-based, FCA-regulated sales role, ideal for someone with experience in motor finance, financial

Join Markel as an Insurance Sales Advisor and help us deliver an outstanding new business and renewals service to customers across the UK. Ready to take your sales career further with a global leader!.

Exterior Products Sales Advisor – £60,000+ earnings p/a. Our network of over 1,200 self-employed Advisors enjoy this freedom every day and with demand for outdoor living solutions growing, we're looking to welcome new Advisors specialising in. As a self-employed Exterior Advisor, you'll visit cus

Customer Service Sales Advisor Turn Ambition Into Achievement!. Customer Service Sales Advisor. At Manchester Sales Hub, we do things differently.

Must have a good knowledge of FM or Construction ) Our client is looking for Money hungry and career hungry sales guys to join a Fantastic sales team within a great well established and fast expanding company. You must have a good understanding of the above and been hard working with the right attit

Sales Advisor - Financial Services. As a Sales Advisor, you will focus on outbound calling, lead generation, and building relationships with financial advice firms, while supporting the wider team in identifying acquisition opportunities and progressing deals.

As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey. This is an office-based, FCA-regulated sales role, ideal for someone with experience in motor finance, financial

Sales Advisor – Garden Building Specialist. Have proven experience in driving sales and meeting sales targets.

We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic South Midlands region. Experience of high-performance in a Sales role with a Housebuilder. The role will see you take responsibility for and manage the development sales function and be the primary Miller Hom

Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Warwickshire? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover. Collaborate w

As a New Homes Sales Advisor, you will be responsible for managing the full customer journey from initial enquiry through to legal completion. Previous experience in New Homes Sales or property sales. You will be the face of the development, delivering an outstanding customer experience while drivin

The Sales Advisor will engage with customers to provide exceptional service, assist in sales activities, and ensure an enjoyable shopping experience. This is a part-time, on-site role for a Sales Advisor located in Greater London. The Sales Advisor will also participate in training sessions to conti

Company descriptionJob Title: Sales Customer Service Advisor (Assist) Location: Swallowfield One, Wolverhampton Road, Oldbury, B69 2AG (Office Based)Salary: £26,750 (OTE £30,000+) Contract: Full time – permanent Hours: �

Brook Street is working with a client that is seeking an Internal Sales Advisor on a Full-Time, Permanent basis. To follow up on sales orders and quotations. To work alongside colleagues to increase sales.

Job Title: Sales Advisor Location: Wirral, CH62 (Initial Assignment) Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters. When you join us as

About the RoleJDR Recruitment are looking for a confident Internal Sales Advisor with a B2B background, to join our client's growing internal sal. Job Opportunity: Internal Sales Advisor (B2B)Location: Cumbernauld - Office BasedContract: PermanentSalary: £27694 (plus potential of up to 20% quarter

Sales AdvisorWhats in it for you Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid C.

As a Retail Sales Advisor you can earn up to £30,000.

Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services.

Job Title: Field Sales Advisor- Energy (Door to Door Sales)Location: OxfordSalary: £26,208 basic plus uncapped commissionOur top performers typically earn an additional £1,200 per week on top of their basic salary!Hours: We welcome applications for all working patterns Are you ready to use your sa

Salary:£26,695 + Bonus + Excellent Benefits Sales Assistant - Basingstoke - Plumb CentreSo, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

Holiday Home Sales Advisor - Salary £28,746 with on Target Earnings £75,000. As a Holiday Homes Sales Advisor, you’ll be at the heart of that journey - building relationships, showcasing our parks, and guiding customers every step of the way. Analyse sales performance and drive part-exchange opp

Whats in it for you?Strong basic salary with uncapped commission and exceptional earning potentialRealistic six-figure on-target earnings for high performersRegular bonuses and performance incentives to reward success