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Mechanical Technician – Customer Support Location: Fully site-based in Forest Row, East Sussex Salary: £30,000-£35,000 plus benefits Job Type: Permanent, Full Time VRS are partnering with a leading developer of innovative scientific instrumentation, whose cutting-edge analytical technologies are used worldwide across the pharmaceutical and biopharmaceutical sectors. Our client is recognised for their technical expertise, high-quality products, and strong focus on customer success. We are seeking an accomplished Mechanical professional to join their team and provide high-quality technical and customer support to both external customers and internal teams. This is a varied and rewarding role offering a blend of troubleshooting and process coordination, while acting as first-line support for all products across the business. Key Responsibilities: • Provide first-line remote/virtual technical support and troubleshooting for all company instrumentation, accessories, and associated software., • Act as the central point of contact for post-sales support activities – creating and managing support cases, work orders, service and parts quotes, and CRM documentation., • Maintain and improve Standard Operating Procedures (SOPs), ensuring documentation is accurate, effective, and up to date., • Develop and deliver training materials for field service staff, both virtually and in person., • Coordinate spare parts logistics to support efficient field service operations., • Liaise with R&D and Quality teams to report, document, and follow up on quality or product performance issues. Candidate Profile: • At least 12 months mechanical engineering experience within industry, • Strong customer service mindset with excellent communication and organisational skills., • Calm, proactive, and adaptable in a fast-paced technical environment. Please note this role is 100% site-based in Forest Row, East Sussex, and you must hold a valid driver’s licence, passport and must be able to lift up to 25kg when handling equipment. In return you’ll join a friendly, collaborative team passionate about supporting global customers and driving operational excellence. Apply to VRS today to be considered! Keywords: customer support, troubleshooting, laboratory, engineering, field service, coordinator, technical support, mechanical, engineer, pharmaceutical, pharma, in vitro, in vivo, drug development, drug discovery, pharmacology, pharmacologist, ABPI, ADME, DMPK, East Grinstead, Crawley, Crowborough, Haywards Heath, Forest Row, Tonbridge, East Sussex, Sussex, VRS9182AW Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website.

Sales Operations, Revenue Operations, Strategy, or a similar business partnering role. Identify areas to improve efficiency and scalability in sales operations processes. We are seeking a high-impact, commercially minded Revenue Operations Business Partner to support our senior sales leaders across

Advocate Group is proud to represent a Global FMCG business in their search for a Director of Sales & Operations Planning (S&OP).

Alexander James Recruiting has been retained by a provider material handling equipment who are seeking a new Sales & Operations Director to work nationally running a sales and service team. Manage & develop a small sales team and assist them in winning business nationally. Have a strong aftersales/s

You will collaborate with Sales, Customer Success, Marketing, Product, and GTM Operations teams to align strategy, maximize efficiency, and accelerate revenue growth. Build, inspire, and manage a global Sales Operations team, fostering high performance and accountability. Revenue/Sales Operations or

This position serves as the strategic bridge between sales, operations, and executive leadership, providing data‑driven insights, process optimization, and operational excellence to accelerate revenue growth and improve sales productivity. We are currently seeking a Global Sales Operations role to

Work with Sales leaders to evaluate strategic opportunities and/or transformational initiatives: new market evaluation, segmentation definition, sales process refinement, enablement needs, etc. Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or ME

Work closely with Regional Sales Operations and GEO Sales Operations. Attend training and development sessions to understand the requirements of Sales and Sales Operations. Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations.

Work with Sales leaders to evaluate strategic opportunities and/or transformational initiatives: new market evaluation, segmentation definition, sales process refinement, enablement needs, etc. Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or ME

The Sales Operations Specialist plays a key role in supporting the sales team by managing data analysis, sales materials, and administrative tasks to ensure operational efficiency. Handle ad‑hoc tasks to streamline sales operations. Maintain accurate sales records and CRM updates.

Senior Sales Operations Manager is responsible for contributing to the growth and productivity of the Regional Sales Teams by leveraging Sales enablement to deliver a predictable forecast for order intake and revenue recognition for the region. Also, early identification and communication of risks a

Collaborate cross‑functionally with Sales, Proposals, Finance, Marketing, Operations, and IT to ensure data integrity, alignment, and consistency across business systems. Experience supporting sales or commercial operations within a data‑driven or business development environment. You will suppo

This exciting opportunity requires a team player who maintains the smooth running of all Sales Operations processes while interacting with the Sales, Sales Management, Commercial, Marketing, Technology and CRM functions. Work closely with the extended Sales & Commercial Operations team, Chief Revenu

Build and coach a high‑performing Sales Operations team. Sales, Marketing, and Customer Success teams. Sales Ops or Revenue Ops at a high‑growth SaaS company.

The EMEA Sales Operations Manager is a key strategic partner to our sales organization, shaping how we operate and execute across Europe, the Middle East, and Africa. Sales Operations Manager – EMEA. Drive adoption of sales tools, platforms and best practices across the region (SalesLoft, Trumpet,

We’re looking for a Sales Operations Lead to own and scale the revenue operations function across our European region. Revenue or Sales Operations in a high‑growth, multi‑regional SaaS environment. Own and lead all Sales Operations for the EMEA region, aligning closely with GTM leaders to driv

The Head of Sales Operations is responsible for designing, implementing, and continuously improving the operational backbone of the global sales network. Support monthly sales planning and reviews across global regions, ensuring alignment between Regional Sales, Sales Planning, and other functions.

As a Sales Operations Manager, you will collaborate with sales leadership and multiple cross‑functions in driving the growth and success of the organization by designing, implementing, and continuously refining effective sales strategies and operational processes. Experience in sales strategy, sal

Sales Team Performance & Support: Track and analyse sales metrics, provide regular updates to Executive Vice Presidents, and identify areas for improvement. Margin & Profitability Analysis: Provide data on sales performance by region, sub-region, product, and sales representative. As a Commercial Sa

We are looking to build out our Business Operations & Go-To-Market (GTM) Operations team. Partner with Finance on sales forecasting, commission plan design, and revenue recognition processes. The mission of the Business Operations team is to help Maze grow faster and run better.

Work closely with Regional Sales Operations and GEO Sales Operations. Attend training and development sessions to understand the requirements of Sales and Sales Operations. Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of peop

As Sales Strategy & Operations Manager, you will be at the heart of the sales function. Experience in sales operations, commercial performance, or direct sales leadership. You will work closely with senior leadership, regional managers, and the business intelligence team to ensure the sales engine r

A renowned motorcycle brand in the UK is seeking a Head of Sales Operations to enhance its global sales network. The role involves designing and improving operational processes, leading financial due diligence, and ensuring sales governance.

An innovative financial service provider in the UK is seeking a Sales Strategy & Operations Manager to enhance their sales processes and align efforts with company objectives. This role involves optimizing sales methodologies, collaborating with cross-functional teams, and analyzing performance metr

Alexander James Recruiting has been retained by a provider material handling equipment who are seeking a new Sales & Operations Director to work nationally running a sales and service team. Manage & develop a small sales team and assist them in winning business nationally. Have a strong aftersales/s

Proven ability to scale sales operations and implement effective processes in high-growth SaaS/tech environments. Director, Global Sales Strategy & Operations – Nebius. You will collaborate with Sales, Customer Success, Marketing, Product, and GTM Operations teams to align strategy, maximize effic

You will support the business development and marketing teams with lead generation and outreach activities, while ensuring data integrity, efficiency, and visibility of sales performance across the full sales cycle. Collaborate cross-functionally with Sales, Proposals, Finance, Marketing, Operations

You will be part of a collaborative sales and commercial team, working alongside the Head of Sales, Commercial Director, Marketing Manager & in-field sales team. Senior Sales Operations Analyst. Work closely with the marketing team to align sales and campaign efforts, ensuring the sales team has the

Provide data on sales performance by region, sub‑region, product, and sales representative. As a Commercial Sales Analyst at Nuix, you will be instrumental in enhancing our sales strategy through data analysis and collaboration. Sales Forecasting & Reporting:.

Experience in strategic sales, bins or sales operations within a global organisation is essential. Support the Business Operations processes in the identification of market opportunities, strategic account planning, sales pursuits, cross and upselling, bid meetings, competitive intelligence, and lea

Advocate Group is proud to represent a Global FMCG business in their search for a Director of Sales & Operations Planning (S&OP).

We're seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of the client across London. Sales Pitches: Deliver persuasive in-person conversations to showcase Client Services and its offerings, effectively converting interest into host submissions. Market Insights: Gathe

This position serves as the strategic bridge between sales, operations, and executive leadership, providing data‑driven insights, process optimization, and operational excellence to accelerate revenue growth and improve sales productivity. We are currently seeking a Global Sales Operations role to

This position is vital for optimizing sales processes, implementing cutting‑edge automation solutions across CRM, marketing, sales enablement, and ultimately increasing the sales team's productivity. Salesforce Expertise: Leverage expertise in Salesforce. Proven experience in a sales operations or

Jacket and Sales Material Coordinator - DK Publishing Operations. We are seeking a highly organised, agile and detail-oriented Jacket and Sales Material Coordinator to join our Publishing Operations team. As the Jacket and Sales Material Coordinator, you are the link between our creative, production

Strong understanding of commercial operations including sales forecasting, pipeline management and compensation planning. Working with the Head of Commercial Operations, you’ll enhance sales performance, refine forecasting, and optimise compensation planning. As our business grows, you’ll help d

Sales Operations, Revenue Operations, or related GTM Ops roles, ideally in Enterprise SaaS. Support sales forecasting in close partnership with the Head of Revenue Operations, driving accuracy and predictability. Deep expertise in sales planning (capacity modeling, territory design, quota setting),

Salesforce is seeking a motivated Sales Strategy Analyst to join the UKI Clouds (Marketing, Commerce, Slack, Revenue Cloud, Service, Tableau) Sales Strategy team. Salesforce is an equal opportunity employer. Salesforce maintains a policy of non‑discrimination with all employees and applicants for

A leading event management company in the United Kingdom is seeking a Sales Administrator to empower its sales team. The role involves managing administrative tasks, preparing sales documents, and maintaining CRM data integrity. Ideal candidates should be detail-oriented and possess strong organisat

You will set the strategy for Sales Operations, including. Oversee the sales funnel, streamline and optimise the sales process. B2B Head of Sales Operations - 1 year Fixed Term Contract (FTC).

A well-established technology and communications provider in the UK is seeking a Sales Support professional to manage sales orders and provide operational support. The ideal candidate will have strong organisational skills, excellent communication abilities, and experience in sales operations. The r

Work with Sales leaders to evaluate strategic opportunities and/or transformational initiatives: new market evaluation, segmentation definition, sales process refinement, enablement needs, etc. Lead, develop, and mentor a global sales operations team driving toward a collective goal. Experience in a

Sales Operations, Revenue Operations, Strategy, or a similar business partnering role. We are seeking a high-impact, commercially minded Revenue Operations Business Partner to support our senior sales leaders across Europe and APMEA. Identify areas to improve efficiency and scalability in sales oper

Be part of a small team redefining what elite sales operations looks like in the UK. Someone who can turn business goals into integrated systems that scale across marketing, sales, and customer success. You’ll design, manage and optimise the The Sales People’s revenue infrastructure and power gr

As our Sales Operations Manager, UK, you’ll report to the GM of Revenue Operations and lead our UK sales operations team to drive forecasting, sales process design, analytics, and GTM performance optimisation. Building and leading a high-performing sales operations team. Serving as a strategic par

A leading global quality assurance provider is seeking a Sales Support Administrator to ensure seamless operations in the sales department. The ideal candidate will have strong organisational skills, communication abilities, and a customer-focused mindset, contributing to successful client interacti

This role is crucial for supporting smooth sales operations and enhancing customer relationships. The role involves sales administration, customer service, and order processing, with occasional attendance at trade shows or industry events.

As a Sales Operations Partner, you act as the COO of Sales for a segment of our EMEA business. Collaborate cross‑functionally with Finance, Sales Analytics and Sales Operations to deliver scalable processes, playbooks, and toolkits. Sales Strategy & Operations, Revenue Operations, or Management Co