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  • Commercial Manager
    Commercial Manager
    6 days ago
    £50000 yearly
    Full-time
    New Malden

    Details Salary: DOB Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Location: The role is ideally office-based, with flexibility open to discussion. Expected Start date: ASAP Reports To: Managing Director Main Purpose & Scope of the Job Our company has been the pioneer for Korean food throughout the UK, with key accounts throughout the leading multiple Grocery supermarkets, since 2007. We take huge pride in our achievements, having driven Korean food into people’s kitchens, not only through simple trading, but by being the experts of Korean food. We are looking for a Commercial Manager, who is as passionate as we are, creative and ambitious, and will drive revenue growth with our key Grocery partners, as greater opportunities have arisen. The Commercial Manager would ne hands-on, and need to adapt to a family-run company that has a deep-rooted Korean and Asian culture embedded within the company. You will report directly to the Directors of the company. Objectives and Key Responsibilities · Key Account Controller, leading the expansion of our listings and driving new listings into our existing key customers. · Develop the existing relationships, both with customers and brand owners. · Develop the existing Commercial Development Manager, setting clear objectives, targets, and goals, and assist with the pipeline of development accounts. · Develop the Executive who will handle much of the day to day communication, reporting, and supply chain. · Develop the annual JBP’s, both with customers and brand owners, whilst also undertaking the main account handling for each customer. · Understand and build strong relationships with different departments within the organisation. · Ensure discipline within forecasting, promotional planning, and financial management of the accounts. Skills and Qualifications · Approximately 10 years or more, of relevant experience, leading the large multiple Grocery accounts. · Proven ability to drive strategic relationships with senior counterparts on the retailer side. · Ability to deliver direct reports and work within a team who will assist the reporting. · Management and leadership experience within a management role. · Immense organisational skills required to deal with multiple customers, and ability to prioritise. · Cultural understanding and sensitivity, with ability to adapt to existing company culture, which is immensely fast-paced. · Excellent analytical and problem-solving skills · Ability to work on their own without supervision · Clear, confident, and concise communication abilities Recruitment Agencies Please note that we are NOT accepting applications from recruitment agencies for this position. Agencies are rejected to contact us regarding this role. Benefits Key benefits but not limited to, include: · Paid day off on your birthday · Yearly bonus · Free onsite parking · Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive); · Pension scheme 3% contributed by the company · Annual pay review · 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry ***IMPORTANT: Please ensure you attach your CV with your application. Interviews for suitable candidates will be conducted while the job advertisement is active. Please note that the posting may close earlier than the specified deadline, depending on recruitment progress. Please note: Due to the high volume of applications, if you do not hear from us within 2 weeks of submitting your application, please assume that your application has not been successful on this occasion. If you have any specific questions, please submit your CV

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  • Dental Practice Manager
    Dental Practice Manager
    29 days ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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