Senior operations manager jobs in Wallasey - Page 2Create job alerts

Business Unit: Technology Operations & Cyber Security Salary range: £48,000 to £60,000 If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. • Per Annum Location: Hybrid, • Occasional travel to Glasgow and Newcastle hub when required. Contract type: Permanent – Full Time Our Team The world is changing and so are we. That is why we are a home for the courageous. We reward those who push themselves, but we know you would do it anyway. You are naturally curious, ambitious, and brave. You want to do big things, and we have the roles to make that happen. We are seeking a strategic and detail-oriented Senior Cloud Governance Technician to drive the development and implementation of governance frameworks across our cloud environments. This role is critical to ensuring compliance, optimizing cloud usage, and enabling secure, scalable cloud operations. What you’ll be doing Develop and maintain cloud governance policies, standards, and best practices. Collaborate with security, compliance, and engineering teams to ensure alignment with regulatory and organizational requirements. Implement controls for cost management, resource optimization, and data protection across multi-cloud platforms. Monitor cloud usage and compliance through automated tools and reporting dashboards. Lead cloud risk assessments and remediation efforts. Provide guidance and training to stakeholders on cloud governance principles. Stay current with industry trends, regulatory changes, and emerging technologies. We need you to have Proven experience in cloud governance, cloud architecture, or cloud security. Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and associated governance tools. Familiarity with regulatory frameworks (e.g., GDPR, ISO 27001, NIST). Excellent communication and stakeholder management skills. Experience with automation and policy-as-code tools (e.g., Terraform, Azure Policy, AWS Config). Analytical mindset with a proactive approach to problem-solving. It’s a bonus if you have but not essential Certifications such as AWS Certified Security, Azure Governance, or Google Cloud Professional Cloud Architect. Experience in FinOps or cloud cost optimization. Background in IT audit or risk management. Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Operations Salary range: £24,000 Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. • £30,000 per annum per annum DOE benefits Location: Remote within the UK Our Team An amazing opportunity for someone to join our Customer Operations – Performance Insight team, primarily specialising in understanding performance, monitoring trends, strategy, and benchmarking. If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go-getting team then we are looking for you! The successful candidate will support a team of Analysts and Specialists in building, maintaining, improving and publishing key performance related reporting. You’ll be accountable for actioning administrative related jobs surrounding tools, models and reports owned by the team, ensuring our customers are set up for success and able to deliver against their business objectives. You’ll identify opportunities to improve our existing reporting whilst applying any required amendments to them accurately and in line with our governance policies. This is a fantastic opportunity for someone to take a first step in to the world of performance insight, with scope to learn and develop analytical and reporting skills along the way. What you’ll be doing… Supporting in the build, testing, maintenance and improvement of key analytical models and reporting. Ensuring standard reporting owned by the team is updated and distributed to key stakeholders in line with our service proposition and agreed SLAs. Completion of administrative tasks including joiners/movers/leavers and new task creation, within the business’ work flow and productivity tool. Collecting data from a variety of sources across the bank, assisting in cleansing it for analysis and use in reporting. Support in preparing presentations and reports for a variety of stakeholders Ensure any outputs adhere to the banks risk and governance policies, including the creation and testing of SOPs and key controls Be flexible in supporting across all sub-sets of the Performance Insight team according to demand and prioritisation. We need you to have… A keen interest in performance management, analytics and reporting. Knowledge of relevant Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word. Ability to logically analyse and interpret data. A strong attention to detail coupled with exceptional organisational skills and time management. Good oral and written communication and presentation skills. Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems and processes. Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy. We’d like you to have… Experience of working within an MI or reporting function – producing regular data analysis and reporting. Experience working with back office productivity tools, ideally ControliQ. Working experience of SAS or other Statistical packages such as R, Python, MiniTab or equivalent analytical tools to develop data driven solutions. Coding experience with SQL and VBA. Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security, COO Salary range: £57,000 Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. • £82,000 depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow / Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards. You’ll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business units including, IT Development & Change, and support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. You'll lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM’s Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you’ll be doing Influence, engage and be an active and effective member of the TOCS extended Leadership Team. Leading and inspiring the SACM Team to enable effective delivery, encouraging a high achievement culture and role modelling Great Leadership and demonstrating VM’s Purpose, values and behaviours. Effective management of Software and Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB’s data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across through strategic and focussed communication activities. We need you to have Strong leadership and experience of People Leading at various levels with a proven track record in the development of staff. Understanding of commercial and people challenges and understanding of the underlying principles of continuous improvement and driving efficiencies. Excellent problem-solving skills and ability to analyse information appropriately. Effective change management ability and a sound understanding of dealing with change in large organisations. Proven ability to balance multiple tasks and deadlines. Skills and knowledge in Configuration Management, asset management, software licensing, procurement and financial planning. It’s a bonus if you have but not essential Knowledge of ServiceNow & Flexera toolsets for SACM is preferable. Knowledge of Financial Services is preferable. Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Service & Operations Salary range: £64,800- £81,000 per annum Location: UK Hybrid – with travel to Glasgow or Gosforth Contract type : Permanent Our Team Actionable insights are critical in enhancing the effectiveness and efficiency of our ~3,500 colleague-strong CS&O. Are you the right applicant for this opportunity Find out by reading through the role overview below. By enabling data-driven and informed decision making, this role will be key in the BAU function of our business, as well as provide the clarity that enables sustainable delivery against our strategic ambitions across a multi-site, regulated environment. The Performance Insights & Optimisation Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations. What you’ll be doing Own the analysis of operational and performance data to generate insights that inform decision-making and service improvements. Proactively analyse performance trends across CS&O, identifying focus areas and opportunities for improvement, driving engagement with the area owners. Own the performance reporting frameworks, identifying and delivering against opportunities for improvement and automation in our reporting and data analysis through partnerships with technology teams. Drive timely reporting and insight provision across the operational areas, applying automation where relevant, to drive quick business decisioning. Provide monitoring and reporting support associated to performance-related benefits from strategic transformation initiatives. Collaborate with various Business Areas and CIO to ensure the data and associated insights, as well as tooling are valid, and fit for purpose. Deliver the data and insights that underpin service delivery, performance and optimisation across contact centres, back-office operations, fraud, and specialist teams. Champions data-driven decision-making that reduces friction and improves resolution speed. We need you to have Proven track record leading large-scale workforce and performance insight in regulated Financial Services or Tier 1 banking. Expertise in performance tracking, reporting and optimisation frameworks. Experience of enabling and driving transformational change in large operational environments. Demonstrated ability to influence and challenge at ExCo level. Deep understanding of operational performance metrics and optimisation frameworks. Advanced knowledge of performance tracking and reporting methodologies, tooling and systems. Strong market knowledge of best practice in performance reporting and optimisation. Insight into evolving customer, colleague and automation trends that impact service delivery. It’s a bonus if you have but not essential Strong understanding of automation, data or AI tools that can enhance insight gathering and reporting Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Service & Operations Salary range: £68,400 All candidates should make sure to read the following job description and information carefully before applying. • £85,500 per annum Location: UK Hybrid – with regular travel to Glasgow or Gosforth Our Team We want to help colleagues build the skills, confidence and cultural alignment they need to deliver brilliant and memorable experiences for our customers. By embedding continuous learning and linking training to real business outcomes, we aim to create a resilient, future ready workforce that underpins our strategy and drives sustainable transformation across Customer Services & Operations. The Capability & Learning Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations . What you’ll be doing Owning the end-to-end colleague development journey, from induction and onboarding through to in life training, capability uplift and partner alignment. Designing and delivering engaging programmes that build the skills, confidence and cultural alignment needed to deliver Simply Brilliant Experiences Partnering with journey teams and rapid improvement to make sure training translates into sustained performance uplift, linking capability programmes directly to customer outcomes, reducing failure demand and increasing Smile Scores. Embedding continuous capability development so colleagues stay relevant as customer needs, technology and processes evolve Ensuring suppliers and partners are consistently inducted and aligned to Virgin Money’s way of working. Developing frameworks to measure, evaluate and improve the effectiveness of training and capability programmes Leading, coaching and developing a team of training and capability professionals to deliver great outcomes Embedding and championing Virgin Money’s culture through all learning and capability initiatives We need you to have Proven experience leading training, learning or capability function in financial services or complex service industries. Track record of linking learning interventions to measurable business and customer outcomes. Experience leading multi-disciplinary training teams and influencing senior stakeholders Strong understanding of learning and development practices, capability frameworks and performance uplift measurement. Familiarity with operational excellence, customer experience and transformation contexts. Knowledge of supplier training assurance and cultural alignment practices. It’s a bonus if you have but not essential Experience designing and delivering capability programmes within large scale service or transformation environments Experience with digital learning platforms or modern learning technologies that enhance colleague engagement and performance Background in linking learning and performance data to business metrics such as productivity, quality, or customer experience Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. • Cyber Detect and Respond Salary range: £57,600 to £72,000 Per Annum, • DOE Location: UK – Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type : Permanent Our Team Working in Technology Operations is a big deal as we continue to play a key role on keeping Virgin Money safe. We’re at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money – and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it. We have a new and exciting role within our IT Service Management function and are looking for an experienced Technology Operations Manager who will report directly to the Head of Service Management. What you’ll be doing Drive the maintenance and continuous enhancement of our monitoring systems across multiple estates. Oversee, manage and support shift leaders & colleagues to ensure smooth operations across all shifts. Provide guidance, mentorship, and performance evaluations. Ensure the availability and reliability of critical systems through proactive monitoring and response. Help to implement and maintain observability tools and practices to monitor system health and performance. Ensure teams are prepared to lead initial incident triage efforts to quickly identify and escalate issues to the appropriate teams. We need you to have Prior experience in Technology Operations or Service Management. A successful track record in technical leadership roles. Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices. Ability to tackle large-scale technical challenges independently across a distributed teams in geographically different areas. Experience guiding teams through transformational change. Proficiency in platform architecture and design. Strong analytical skills and experience with technology operations metrics and risk management. Outstanding problem-solving abilities. Skill in managing multiple tasks and engaging with stakeholders across a complex organisation. Familiarity with Service Management and ITIL best practices. Expertise in prioritising activities in a rapidly changing environment. It’s a bonus if you have but not essential ITIL Service Management process awareness (Change, Incident, & Problem Management processes). Experience of Operational Security Controls and Product Stack. Experience in working in an Agile Environment. Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Technology Operations & Cyber Security Salary range: £33,600 Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. • £42,000 per annum DOE Benefits Location: UK Hybrid – Occasional travel to local hub Contract type : Permanent Our Team We’re looking for a Data Loss Prevention (DLP) Analyst to join our busy Data Security team, to support analysis and reporting work for data loss and insider threat events in Virgin Money. Your role will involve working closely with our Data Security, Incident Response and Business teams to manage events and progress remediation and represents a great opportunity to work with industry-leading tools and security partners, utilising your analytical, technical and communication skills to really make a difference to our customers and colleagues. Cyber security risks are a key threat to our overall standing, reputation and performance, as evidenced by recent impacts of sophisticated attacks on several high-profile companies and financial institutions. As we seek to grow our profile in an increasingly competitive digital arena, the DLP capability must adapt the strategy to be responsive to these challenges. The DLP Analyst will support the Bank’s security controls for Data Loss Prevention, carrying out assessments of DLP and Insider Threat events, including incident management, escalation and resolution, acting as a liaison with key stakeholders, and be responsible for reporting on current status and trends. What you’ll be doing Analysis of DLP and Insider Threat events Correlating events to determine if a threat exists DLP and Insider Threat solutions, showing a good level of operational knowledge and understanding, with the ability to navigate confidently to get the most from the tool Communicating with colleagues and stakeholders across the organisation to ensure DLP events are managed effectively to resolution Feeding into an improvements programme to improve efficiencies and reduce risk IT and Information Security best practice Team working and the ability to be self-directed on task completion Demonstrating a professional ‘can do' attitude and high levels of motivation Working under pressure, managing multiple priorities in a rapidly changing and dynamic environment We need you to have Industry related cyber security qualification (e.g. CISSP, CISM) or equivalent practical cyber security experience Proven ability to make sound pragmatic decisions and judgements under tight timelines Experience with advanced analytical and problem-solving techniques Solid skills and experience in Excel Self-driven qualities and able to work independently as well as part of a team Strong interpersonal and influencing skills with the ability to influence and drive change in a collaborative way Red Hot Rewards Generous holidays • 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.