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A flexible opportunity that works around you whether youre looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UKs leading provider of window furnishings solutions with an annual turnover of £250m. Were still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything youve done before thats ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support – we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, youre already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: Were experts in advertising so you wont worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit Theres a reason that so many Hillarys Advisors are successful. Were just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan thats built around you, and all the things youll need to ensure a professional approach and finish from day one: All the professional and practical Training youll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and weve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UKs best opportunity. On top of the points above, youll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

About the Company Berrys is a people-focused property business, built on trusted relationships and a commitment to delivering the best outcomes for our clients. Property is what we do, but our clients and our team are at the heart of everything we achieve. Acting as a trusted advisor, we are ready to support at any stage, bringing together expertise and insight to help navigate challenges and unlock opportunities. Working across four offices in the Midlands, we offer a wide range of services including planning, architecture, building surveying, valuation and business consultancy, helping our clients make the very most of their land and property assets. Here, you'll be part of a collaborative, multi-disciplinary team of engineers, surveyors, archaeologists, planners and architects. We're large enough to offer a diverse range of projects and career opportunities, yet small enough to give you real autonomy. We offer the chance to build meaningful relationships and the space to grow your skills. This is a leadership position. The incoming Planning and Development Lead will take ownership of building and scaling a full-service development offering at Berrys, using the firm's established client base, regional reputation and multi-disciplinary platform as a springboard for growth. The role sits at the partner level and will be treated as such. Berrys is looking for a leader, not just a deliverer, and expects the right person to shape planning and development in Kettering for years to come. Key Responsibilities Take autonomous ownership of the planning and development service line in Kettering, setting its direction and driving its growth Build and manage a strong pipeline of instructions from landowners, developers, promoters and investors across Northamptonshire Deliver technical planning consultancy across a broad range of sectors, including residential, commercial, mixed-use and strategic land Provide strategic planning advice and lead on pre-application engagement, planning applications, appeals and post-planning work Draw on and coordinate the wider Berrys team across architecture, building surveying, valuation and land promotion to deliver a joined-up, full-service offering Identify and convert new business opportunities, including cross-referrals from existing Berrys clients across the practice Build a strong personal presence and profile for Berrys in the Northamptonshire market through networking and business development activity Grow the team over time, with the ability to recruit and develop people around you as the offering scales Contribute to the commercial direction and strategic planning of the wider business alongside the Berrys leadership team Candidate Profile An experienced and commercially driven planning professional, ready to operate at a senior or partner level: MRTPI / MRICS qualified, with significant post-qualification experience in a planning or development consultancy environment Broad planning knowledge across multiple sectors, with an understanding of the wider development process Strong commercial judgement and an ability to identify and convert business opportunities Confident and credible at a senior level, comfortable engaging with clients, agents, local authorities and wider stakeholders An appetite for business development that goes beyond duty — someone who finds it genuinely energising Experience of, or an appetite to embrace, a multi-disciplinary practice environment and the opportunities it creates for clients Motivated by long-term ownership and progression, including a genuine interest in partnership A full, clean UK driving licence Why Berrys? Real autonomy to lead and build a full-service development offering from a position of strength Immediate access to an established client base and a strong regional reputation The Berrys multi-disciplinary platform is a genuine competitive advantage for clients A collaborative, flat structure where senior people have genuine influence from day one A clear long-term pathway, with partnership a genuine possibility for the right individual 35 days holiday, private healthcare, enhanced pension, agile working, and a comprehensive benefits package This position is being managed exclusively by Joshua Robert Recruitment on behalf of Berrys. All applications and enquiries will be directed to Joshua Robert Recruitment. By applying for this role, you consent to Joshua Robert Recruitment holding and processing your personal data in accordance with their privacy policy. Your details will not be passed to any third party without your prior consent. INDS

Customer Service Co-ordinator Part-time 10am-2pm £13.77 per hour Kettering NN16 Temporary with Potential to be made permanent after a minimum of 12 weeks Are you a customer-focused, organised and confident communicator who enjoys helping people and solving problems? We’re looking for a Customer Service Co-ordinator to be a key point of contact for our customers, providing excellent service, resolving queries and finding effective solutions. Working closely with customers and internal teams, you’ll help ensure issues are resolved efficiently while identifying opportunities to continuously improve the customer experience. This is a varied role covering customer service, relationship management, communication, problem-solving and administration. What You'll Be Doing Providing a high level of customer service across inbound and outbound communications. Building strong and positive relationships with customers. Responding to customer queries and resolving issues in a professional and customer-focused manner. Handling complaints and working towards positive resolutions. Identifying customer needs and providing appropriate solutions and support. Working closely with internal teams and field-based managers to ensure customers receive the right level of support. Supporting customer communications, promotions and service initiatives. Maintaining accurate customer records and information. Producing accurate reports and supporting the team with customer and business data. Identifying opportunities to improve processes and enhance the customer experience. Creating and maintaining clear processes and procedure documentation. Supporting business projects and initiatives where required. Working with key stakeholders across the business to ensure excellent customer service is delivered consistently. What We're Looking For Excellent customer service and communication skills. A professional and confident telephone manner. Strong written and verbal communication skills. Excellent organisational skills and the ability to manage multiple priorities. Strong problem-solving and negotiation skills. Good IT skills, including experience using Microsoft Office. The ability to work independently and take ownership of your work. A positive, proactive and adaptable approach. The ability to build strong relationships with customers and colleagues. A genuine passion for helping customers and delivering excellent service. You’ll be someone who: Puts the customer first. Enjoys helping people and finding solutions to problems. Communicates confidently and professionally with people at all levels. Remains calm and professional when dealing with challenging situations. Is organised and able to manage multiple tasks and priorities. Works well as part of a team while also being confident working independently. Takes ownership and follows through on commitments

Location: Kettering Salary: £26,130 per annum Hours: Monday – Friday, 8am – 8pm (shift pattern, no weekend working) Contract: Full time, Permanent ABOUT US Here at National Accident Law, we are all about making it right for those who have had an accident that wasn't their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people's lives. ABOUT YOU You're a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference. Does this sound like you? Then consider becoming a Helpline Advisor. The Role Delivering an empathetic customer service experience for customers who have suffered an injury that wasn't their fault Taking inbound and making outbound calls Supporting customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim What We're Looking For Previous experience in a contact centre is not essential, but great customer service skills are important We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace Full training will be provided to help you succeed in your new role, but if you have these skills, it's a bonus: Excellent customer service skills Strong written and verbal communication skills Ability to capture data accurately and summarise facts succinctly, in line with business guidelines Understand the importance of compliance and the potential consequences to the business if not followed Confident keyboard skills and using multiple systems interchangeably Grade C at English GCSE or equivalent Benefits Salary of £26,130 Monthly performance-related bonus Pension: 3% contributory Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us No weekend working – we are open Monday to Friday between the hours of 8am – 8pm We are proud that each year our employees rate our business higher in Gallup's Exceptional Workplace Award for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don't just take our word for it, come and find out for yourself! Please note this a full-time role of 37.5 hours per week (7.5 hours per day over a shift pattern of Monday – Friday, 8am – 8pm). This role is based onsite in Kettering. You may have experience in the following: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Support Advisor, Claims Advisor, Personal Injury Advisor, Telephone Advisor, Inbound/Outbound Call Handler, Customer Service Representative, Legal Support Advisor, Client Services Advisor, etc