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Barnet Homes offices (4 days/week) + home working (1 day/week) Salary: 63,777.60 (Perm) MMP are looking for a Healthy Homes Manager to lead our approach to damp, mould and condensation (DMC) across our housing stock — and to help shape the future of our Healthy Homes service as it expands under Awaab's Law. You'll take the lead on ensuring every case is identified, investigated and resolved within statutory timescales, that residents are treated with empathy and kept informed throughout, and that our data, reporting and audit trails stand up to scrutiny from regulators, the Ombudsman and Members. Looking ahead, Phases 2 and 3 of Awaab's Law will bring wider HHSRS hazards into scope during 2026 — and you'll play a central role in preparing and upskilling the team for that change. What you'll be doing Leading, managing and developing a team of 5–7, building their skills and confidence to meet statutory and organisational obligations Owning end-to-end DMC case management — from identification through to resolution — including high-risk, complex and escalated cases Ensuring inspections are completed within 10 working days and reports reach residents within 3 working days Monitoring KPIs and performance data, and reporting to Senior Managers, the Executive Team and Boards Managing contractor performance and budget spend related to the service Acting as a senior escalation point for residents, Councillors, MPs and regulators Driving continuous improvement, embedding learning from complaints, Ombudsman findings and legal cases What we're looking for Degree-level education (or equivalent experience) in housing, property, building services or environmental health Strong track record managing housing or property-related services, with a real focus on damp, mould or housing conditions Solid understanding of Awaab's Law, HHSRS classifications and statutory landlord responsibilities Experience managing teams against deadlines and policy timescales, including complex/escalated cases involving health and safety risk Strong data, performance management and contract management skills Excellent written and verbal communication, with the ability to influence stakeholders and present to varied audiences Desirable Social housing/local authority background, surveying experience, in-house repairs delivery experience, and experience leading service change in response to new legislation. Requirements * Full UK driving licence and own vehicle insured for business use

About our Client Our Client Sama Care Ltd is a CQC-regulated domiciliary care provider commissioned by Haringey Council to deliver homecare hours across the borough, offering tailored support including personal care, medication prompts, meal preparation, and reablement through a team of trained care workers, underpinned by electronic care records and a quality assurance framework that enable real-time monitoring, safeguarding compliance, and continuous improvement to enhance client wellbeing; the organisation is now seeking an experienced and compassionate Registered Manager to lead the service, ensuring full compliance with regulatory standards while championing dignity, independence, and wellbeing for every individual in its care. Purpose of the Role The Registered Manager holds overall responsibility for the day-to-day operational management of the service, ensuring compliance with the Care Quality Commission (CQC) fundamental standards and all relevant legislation. The Registered Manager will lead, motivate, and develop the staff team, drive continuous improvement, and act as the registered person accountable to CQC for the quality and safety of care delivered. Key Responsibilities of the Registered Manager Regulatory Compliance & Quality Assurance Hold and maintain CQC registration as the Registered Manager, ensuring the service consistently meets the fundamental standards and key lines of enquiry (Safe, Effective, Caring, Responsive, Well-led). The Registered Manager will ensure policies, procedures, and practices remain up to date and reflect current legislation, including the Health and Social Care Act 2008, Mental Capacity Act 2005, and Care Act 2014. Lead on internal audits, quality assurance checks, and action plans arising from CQC inspections or internal reviews. Maintain accurate, up-to-date care records, risk assessments, and support plans in line with regulatory and organisational requirements. Leadership & Staff Management The Registered Manager will onboard, induct, supervise, and appraise care staff, ensuring appropriate staffing levels and skill mix at all times. Provide strong, visible leadership, fostering a positive, open, and person-centred culture within the team. Deliver and oversee staff training, ensuring compliance with mandatory training requirements and supporting ongoing professional development. Manage staff performance, conduct, and disciplinary matters in line with HR policy and employment law. Organise and participate in an on-call rota to provide out-of-hours management support. Care Delivery & Safeguarding The Registered Manager will ensure care and support delivered is person-centred, promotes independence, dignity, and choice, and is tailored to individual needs and preferences. Act as the lead for safeguarding, ensuring staff understand their responsibilities and that concerns are reported, investigated, and escalated appropriately. Oversee risk management, incident reporting, and lessons-learned processes to continuously improve safety. Build and maintain positive relationships with service users, families, and representatives, ensuring effective communication and complaint resolution. Operational & Financial Management The Registered Manager will manage the service's operational budget, monitoring spend against targets and identifying efficiencies. Oversee occupancy/referrals and liaise with commissioners, local authorities, and other referral partners as applicable. Ensure the working environment, equipment, and resources meet health and safety and infection control standards. Maintain effective record-keeping systems and ensure timely, accurate reporting to senior management and external bodies. Partnership & Stakeholder Engagement The Registered Manager will represent the organisation professionally with external stakeholders, including CQC, local authorities, healthcare professionals, and regulatory bodies. Build strong multi-agency relationships to support effective care planning and service development. Support business development activity, including contributing to tenders, contract reviews, and service improvement initiatives where required Business Growth & Expansion The Registered Manager will lead and support the strategic growth of into new local authority areas, identifying opportunities for service expansion. Build relationships with commissioners and stakeholders in prospective local authorities to support new referrals, contracts, and framework agreements. Work with senior management to develop plans and business cases for extending the service into additional local authorities. Contribute to tenders, pitches, and provider assessments for new local authority contracts, ensuring the service's quality and compliance standing supports successful bids. Ensure operational readiness (staffing, systems, compliance) to support the onboarding of new local authority contracts as the service grows. Benefits: 25 days annual leave + bank holidays Your birthday off, every year Access to Sama Care's Learning Hub for training and development Personal Pension scheme Ongoing support from experienced business leadership teams If you're an exceptional Registered Manager looking to make a difference managing and maintaing a service with a Good or Outstanding CQC. We would like to hear from you. Right to work: Visa Sponsorship may be considered for the right candidate

Enfield Council is seeking an experienced Repairs Manager to lead the delivery of housing repairs, disrepair management, damp and mould remediation, and compliance activity across its housing portfolio. Reporting into the Property Services team, you will manage contractors, drive compliance with housing legislation and Awaab's Law, and oversee responsive repairs with a focus on high-quality service delivery. #J-18808-Ljbffr

Vacancy No 5621 Job Title CHILLER & HVAC SERVICE ENGINEER Location: CENTRAL LONDON PLEASE NOTE: This is a mobile, field-based engineering position focused primarily on Central London, with additional coverage across Greater London and surrounding counties where required. Ideally, candidates will be based within London or suitably located surrounding areas, with practical access to Central London. My client would also consider engineers from the wider Home Counties, depending on their experience, location and willingness to travel. Are you a technically strong Chiller or HVAC Service Engineer with proven experience in fault finding, repair, service and maintenance across commercial chiller and applied HVAC systems? Do you want to join a highly respected, award-winning UK HVAC solutions business where your technical expertise, professionalism and customer approach will be genuinely valued and supported? My client is a successful and well-regarded UK HVAC product, service and turnkey solutions provider with a strong reputation built through professionalism, delivery and engineering expertise. The business supports clients across a broad range of commercial, industrial and specialist built environment settings, delivering high-quality HVAC solutions including chillers, heat pumps, air handling units, refrigeration, comfort cooling and associated systems. With a clear commitment to quality, service and the continuous development of its people, my client offers an excellent platform for engineers seeking stability, progression and the opportunity to build a long-term career within a technically credible and forward-thinking business. Due to continued demand across its service operation, my client is looking to appoint a high-calibre Chiller & HVAC Service Engineer to support customers primarily throughout Central London and the wider surrounding territory. Operating remotely in the field, you will be responsible for service, maintenance, fault finding, repair and technical support across my client's equipment and, where required, other manufacturers' systems. The position will place particular emphasis on commercial chillers and heat pumps, with wider involvement across air handling units, refrigeration, air conditioning and associated HVAC equipment. Experience with Turbocor technology would be particularly advantageous, however this is not essential. Working closely with customers, the Service Manager, service support engineers and other internal departments, you will play an important role in maintaining technical reliability, service standards and strong customer relationships. This is a mobile engineering position focused on the service, repair, maintenance and fault diagnosis of commercial chiller and wider applied HVAC systems. The majority of activity will take place across Central London, with some flexibility to support customers elsewhere throughout Greater London and the surrounding counties. You will be expected to operate with a high degree of autonomy while maintaining effective communication with the wider service and technical support teams. The position requires strong technical competence, sound judgement on site, a proactive approach and the ability to deliver consistently high standards across commercial, industrial and potentially sensitive customer environments. • Carry out service, maintenance, repair and fault-finding activities across my client's and other manufacturers' commercial chillers, heat pumps and wider HVAC equipment., • Diagnose and resolve electrical, mechanical and refrigeration-related faults accurately and efficiently., • Work across applied HVAC equipment, including chillers, refrigeration systems, air conditioning, air handling units and associated systems., • Deliver planned maintenance and reactive service work while maintaining excellent technical standards and customer service., • Liaise directly with customers, providing clear updates, technical feedback and a professional service experience., • Complete site reports, service documentation, timesheets and expenses accurately and within prescribed timeframes., • Communicate effectively with the Service Manager, Service Support team and other engineers to support service response and productivity., • Liaise with internal technical support, controls and spares departments where required to resolve equipment and system issues., • Maintain strong health and safety standards, complying with company procedures and customer site requirements., • Represent the business professionally and contribute positively to its reputation and customer relationships., • Continue developing technical knowledge, product understanding and engineering capability., • Proven experience servicing, repairing, maintaining and fault finding on commercial chillers, ideally alongside heat pumps and associated HVAC equipment., • Strong electrical and mechanical fault-finding capability, with confidence diagnosing complex technical problems., • Experience working within commercial, industrial or technically demanding environments, including sites where operational reliability is particularly important., • Good working knowledge of wider HVAC systems, including refrigeration, air conditioning and air handling equipment., • Turbocor knowledge would be highly advantageous and may justify additional package flexibility., • Previous experience operating independently within a mobile field service engineering role., • Good written and verbal communication skills, with the ability to interact professionally with customers and colleagues., • Strong problem-solving ability and a practical, solutions-focused approach., • The ability to manage workloads independently while remaining aligned with internal service processes and reporting requirements., • Sound health and safety awareness and a commitment to best practice on customer sites., • Computer literacy and confidence completing digital service reports and associated documentation., • Full UK driving licence., • F-Gas certification would be advantageous, with appropriate certification required for any refrigerant-handling duties., • CITB Skills Card would be advantageous., • Controls knowledge would be advantageous. This role will suit an experienced, technically capable engineer who enjoys responsibility, problem solving and delivering high-quality engineering work in the field. You may already be working as a Chiller Engineer, HVAC Service Engineer, Refrigeration Engineer or experienced Service Technician within a relevant commercial or industrial environment. You will be confident working independently, comfortable dealing directly with customers and capable of diagnosing and resolving technical issues across complex HVAC equipment. A strong grounding in commercial chillers will be particularly important, alongside the willingness and capability to support a wider range of applied HVAC systems. You will be organised, reliable and professional, understanding the importance of responsiveness, accurate reporting and maintaining customer confidence. Most importantly, you will want to join a business where engineering quality matters, technical capability is recognised and there is genuine opportunity for continued professional development. • Highly competitive salary package, dependent on experience, with flexibility for particularly relevant chiller or Turbocor expertise. (£60k+ earnings), • Strong overtime rates., • Company van., • Pension and healthcare benefits., • Business expenses., • Company mobile and laptop., • 25 days' annual leave., • Ongoing technical development and genuine long-term career progression opportunities. #J-18808-Ljbffr

Pay: £18.50 per hour Hours: 40 hours per week: Monday to Friday - 9am to 5pm Grade: 3.1 Site Based See a Different World. Where potential is seen and progress is nurtured. This is an exciting opportunity for an experienced SOC professional to join Securitas as an SOC Supervisor! Location: Waltham Cross, EN8 8YD Pay: £18.50 per hour Hours: 40 hours per week: Monday to Friday - 9am to 5pm From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! We are supporting a globally recognised technology client. The successful candidate will be responsible for overseeing the day-to-day operation of the Security Operations Centre, ensuring the highest standards of service delivery across ARC, Communications, and Dispatch functions, while driving operational excellence and outstanding customer service. Leading a team of skilled customer service operators, the SOC Supervisor will play a key role in performance management, staff development, and fostering a culture of excellence. The position also involves managing team recruitment and onboarding, monitoring operational performance, and ensuring service levels are consistently met within a fast-paced, high‑profile environment. This isn’t just another job. It’s your opportunity to step into a role as a SOC Supervisor where your potential is recognised, your contribution is valued, and your progress is supported every step of the way. You’ll play a vital part in keeping people, property, and information safe. That includes: • Lead and manage a team of customer service operators, fostering a culture of excellence, • Maintain a comprehensive operational knowledge of all SOC functions, especially ARC, Comms and Dispatch, • Be accountable for KPIs, ensuring all operatives are managed to achieve outstanding performance and service, • Ensure the highest standards are maintained in SOC operations, • Be the first point of escalation for internal and external customer complaints, preparing responses and escalating serious matters to the SOC Manager, • Support management by providing evidence-based reporting, identifying causes and proposing solutions to barriers to excellence within the SOC and company wide, • Support and stand in for absences of operational supervisors as needed Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you. We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have: • A valid SIA licence, • CCTV licence, • Managerial experience, • SOC/Data Centre experience, • Reliable and trustworthy, • The right to work in the UK, with a 5‑year checkable history, • Team player, • Strong communication skills in English—both written and spoken See a different world with Securitas UK You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day. At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people: • Opportunity – Seeing potential in every person, • People – Putting people at the heart of what we do, • Purpose – Making your world a safer place Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us. We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves. From day one, you'll have access to a range of benefits, including: • Employee discounts with leading global and local brands., • Health and wellbeing support, 24/7 online GP services., • Pension and financial wellbeing resources and support., • Life assurance for added peace of mind., • Employee eligibility to EV Schemes (Subject to graded benefits). Join a team that values your contribution, supports your growth and helps you build a rewarding career. #J-18808-Ljbffr

We are delighted to be working with Securitas for this exciting opportunity... Company Description We're seeking a dynamic Site Security Manager. Bring your expertise in security to manage and inspire a team as the Site Security Manager for our site in Brimsdown. • Lead and manage a committed team, ensuring the highest standards of safety are maintained., • Shift Pattern: Monday - Friday (40hrs/week), • Driving licence with access to a vehicle or good transport links required Job Description The Site Security Manager works at a senior level engaging with the client on a regular basis. You will be a tactical leader, accountable for driving and implementing projects through to their satisfactory completion, on time, on budget and against pre-defined objectives. You will lead a team of supervisors and security officers, ensuring appropriate standards of performance, conduct and behaviour are always displayed, motivating and encouraging the team, as well as setting strong moral and ethical standards. Key Accountabilities: • Ensures consistency across all sites in purview., • Advises on and implements security industry best practices; Works with management to standardize processes and ensure consistent practices and service delivery for the account., • Meets regularly/ publish dashboard with client representatives for status updates; addresses any actual or potential problems; provides support during client start-up; ensures compliance across Account with Client contract., • Maintains a positive, professional environment and is responsible for ensuring full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures., • Lead and supervise a team of Shift Security Supervisor and Security Officers. Setting and ensuring appropriate standards of performance, conduct and behaviour; motivating and encouraging them, as well as setting strong moral and ethical standards., • Delivery and compliance to Client’ Security Standard., • Ensure that Site Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Client’ Security Standard., • Plan, Propose, deliver, maintain and constantly improve Site Security Systems and various other Security infrastructure in line with Client Security standard as well as Site security Risk assessment., • Ensure through team the effective monitoring of CCTV system, Intrusion Detection system and appropriate response., • Ensure Monitoring of equipment operational status and ensure all failures are reported and remedied in a timely manner., • Maintain the integrity of the Site through successful management of controlled entrances for people, vehicles and equipment and especially through effective use of search procedure., • Manage the day to day security operational deployment; ensuring that the team is deployed appropriately to provide the most effective site security, whilst ensuring the highest standards of customer care and professionalism., • Ensure Daily, Weekly and monthly L1 Assurance plan is delivered as per the client’ standard., • Ensure security failures are reported in accordance with the incident classification table in the Client’ Security Standards., • Ensure Site Security Team is aware of, and adhere to all procedures covering security, health & safety, environmental, quality and training, • Ensure all protective security systems (physical, technical, procedural and personal) are being operated effectively, and that they are fully operational. Also checking that the reporting and dealing with all faults is being done in line with the laid down procedures., • To manage the on-site security team during incidents to provide full support to the emergency services and on-site incident control., • During the incident, ensure that the security of the site is maintained, and that the security team are deployed effectively., • Conduct investigations into reported risks or incidents and provide summary reports for security management review., • Develop reports, including statistical and written analyses of threats and incidents for management review., • Ensures that standard procedures for all security & emergency-related issues for the site are followed., • Responds to alarms and security related problems that come to the attention of the Supervisor, as violations of security and EHS procedures to serious emergencies., • Oversees the daily operational running of the Security Officer deployment and ensures security posts are effectively manned., • Carry out briefings and refresher training with officers as necessary and provide security induction to new employees and contractors where required., • Conducts security related additional activities as reasonably requested, • Ensure Contract delivery standards are maintained in accordance with Service Level Agreements and Key Performance Indicators., • Coordinate with employees and suppliers regarding special project and specific assignments such as access to site., • Training coordination and motivating the security officers and to inculcate the values of Securitas and JM acceptable standards of behaviour., • Provide the site leadership team security support for daily and special events., • Maintain direct liaison with client site stakeholders, law enforcement agencies and private consultants, as appropriate. Relationship Management: • Account development, Plan and financials (cashflow and profitability)., • Developing and implementing security policies, systems, procedures and crisis management plans., • Ensuring adherence of all the SLA's specified in the contract., • Effectively Maintain and strengthen Relationships with Client., • Supervision of the security, Risk analysis, Audits etc., • Tracking the findings of risk assessment and spot checks till closure., • Liaison with regional operations team., • Managing the Environment, Health and safety., • Ensure that all Site/Plant Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Company’s Security Standard., • Plan, Propose, deliver, maintain, and constantly improve Site Security Systems and various other Security infrastructure in line with Company Security standard as well as Site security Risk assessment., • Creates, populates, updates, and maintains an online tool dashboard tool for the company to track Key Performance Indicators (KPI’s), other metrics, and benchmark data., • Routinely meets with the company’s Key Managers/Sit Leads of Security to ensure open lines of communication are maintained to discuss emerging risks, issues, disputes, training, and other matters of interest, • Maintains a positive environment in full compliance with all applicable laws, regulations, policies, and procedures; acts to ensure that the company’s contracted guard force members and management understand and comply with all applicable laws, regulations, policies and procedures. People Management: • Training and reviewing performance of Shift Security Supervisor and Security Officers., • Monitor and ensure that the Security Team Carries out their assignments in a highly effective, efficient and consistent manner., • Responsible for planning, organizing and scheduling duties to Security Personnel to ensure optimum utilization of manpower and exercise maximum controls with adequate freedom to act to Security team., • Manpower planning and to supervise the recruitment of security officers at site positions, • To ensure appropriate processes are in place to approve and control leave, sickness absence and overtime to ensure appropriate cover of shifts. Health & Safety: • Innovate and implement effective evacuation and roll call system. Also take a proactive role in the management and coordination of site EHS incidents & emergencies., • Tackle significant EHS issues without delay, ensure potential hazards are identified and managed., • Ensure appropriate Safety Risk assessment is conducted for all regular and non-regular Security activities and appropriate measures are taken to ensure safe working practices. Special Factors: • Ability to work in shifts, weekends and holidays (In exceptional scenarios)., • Ability to travel at short notice to support client’ requirements., • Successful completion of various trainings as part of the job profile. Requirements: To be successful in this role you will need to have: • Strong Security Operational management experience in a corporate or manufacturing environment, • Security qualification or degree-level education, • Hard-Working, • Good Knowledge of Risk management, • Have worked in a construction/chemical industrial, • Know about COMAH, • Know about Airport style Search, • Lead by example and be able to demonstrate Securitas’ cultural values of Integrity, Vigilance and Helpfulness., • Have a passion for providing advice and solutions to improve culture, process and infrastructure throughout the client business., • Be a true relationship builder with the willingness to be a team player., • Data driven with a desire to review and evolve to get the best results possible, • An innovator who is willing to challenge the status quo, • Have a genuine interest in Health & Safety and how it impacts everyone around us, • Be a promoter of positive change with the drive and focus to implement new methods of working., • IOSH Managing safety qualification, • L5 security management qualification and/or ASIS CPP Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. • Mid-Senior level, • Full-time, • Other, • Industries, • Security and Investigations #J-18808-Ljbffr

Location: Edmonton Centre, Enfield Client: Enfield Council Directorate: Housing & Regeneration Contract: Initial 3-Month Contract Reason for Vacancy: Additional resource/project support Enfield Council is seeking an experienced Repairs Manager to lead the delivery of housing repairs, disrepair management, damp and mould remediation, and compliance activity across its housing portfolio. Reporting into the Property Services team, you will be responsible for ensuring high-quality repair services, managing housing disrepair cases, driving compliance with HHSRS requirements, and overseeing the Council's response to damp and mould in line with Awaab's Law. This is a hands-on management role requiring strong technical knowledge, contractor management experience, and a proven track record of delivering responsive repairs and compliance services within a social housing environment. • Lead the management of responsive repairs, housing disrepair cases, and compliance-related works., • Oversee the investigation, diagnosis, and remediation of damp and mould cases across the housing stock., • Ensure compliance with Awaab's Law, HHSRS, and all relevant housing legislation., • Manage pre- and post-litigation disrepair cases, working closely with legal teams and external surveyors., • Oversee property inspections and risk assessments to ensure homes are safe and compliant., • Manage contractors, consultants, and operational teams to deliver repairs and compliance programmes., • Monitor contractor performance, service standards, and KPI delivery., • Drive service improvements and implement measures to reduce disrepair claims and recurring repairs issues., • Handle complex resident complaints and ensure a customer-focused approach to service delivery., • Maintain accurate performance, compliance, and budget reporting., • Support audits, regulatory inspections, and Housing Ombudsman investigations., • Significant experience working as a Repairs Manager, Property Services Manager, Maintenance Manager, or similar within Social Housing or Local Government., • Proven experience managing housing repairs, disrepair cases, and contractor performance., • Strong understanding of housing legislation, HHSRS, and repairs compliance requirements., • Experience dealing with damp and mould investigations and remediation programmes., • Knowledge of Awaab's Law and its impact on housing repairs services., • Strong understanding of building pathology, property defects, and repairs diagnostics., • Experience managing budgets, performance targets, and service improvement initiatives., • Excellent communication, stakeholder management, and problem-solving skills., • Experience within a Local Authority or Housing Association environment., • Professional qualification in Building Surveying, Construction, Housing, or a related discipline., • Membership of RICS, CIOB, or CIH. #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr

Are you an Asset Care Lead, Multi Skilled Engineering Team leader or Engineering Team Manager with experience of working in a manufacturing environment and able to deliver the site maintenance plan? The Recipe At our Bakery based in Enfield, the team are dedicated to delivering unbeatable quality in a safe manner with highly reliable equipment. As Asset Care Lead you'll support a team of 6 day-based Engineers. Your role will be approx. 70% hands on performing both mechanical and electrical planned & reactive maintenance. You'll collaborate with the Group Engineering Manager and Manufacturing Excellence Project Manager to ensure the team are working towards achieving the Asset Care Strategy. Key Accountabilities and Measures As part of the Engineering management team, you'll be encouraged and supported to foster new ideas and perspectives whilst driving change at pace. We promote a culture of continuous improvement whilst working on a changing approach to reliability centred maintenance in a highly automated manufacturing facility. You'll be responsible for completing planned and preventative maintenance, working across a range of equipment from bulk ingredient handling systems, through processing to packaging and site services. You will be familiar with and understand the importance of our SAP based maintenance system. You'll work closely with the PPM Co-ordinator to plan maintenance during shutdowns ensuring relevant parts are available, work is allocated correctly and have a clear understanding of timescales to complete the required maintenance. You'll be experienced with the following: • Safety - Accountable for own and team's adherence to relevant safety standard across all activities (including external contractors), • People - leadership of a team of days-based Engineers with responsibility for the team's training plan, individual development plans and performance reviews, • Resource Management - Accountable for allocation, delivery and quality of all tasks undertaken by the Days shift that supports plant reliability, product quality and safety in line with Engineering Strategy & company standards., • Communication - accountable for effective handover between days and shift-based Engineering teams, • Contractor Management - Management of contractor activity, • Compliance with quality and food safety legislation, company standards and specifications in order to meet the requirements of professional and legal standards. Experienced in both electrical and mechanical maintenance • Some experience of people management, • Knowledge and experience of maintenance in an FMCG or manufacturing environment would be preferable., • H&S/Food Safety systems & legislation knowledge e.g., IOSH - able to ensure a safe working environment., • Structured and practical engineering training (e.g., apprenticeship/HNC/degree or equivalent)., • IT knowledge - able to use widespread functions within relevant software inc. Microsoft Office, and preferably SAP, • Communication skills - articulate/develops effective, long-term relationships with key people., • Coaching & Mentoring skills - takes responsibility for training & coaching of Team Members, • Analysing and problem-solving skills - anticipates problems before they occur, takes steps to deal with them/correctly & swiftly identifies the underlying problem & appropriate solutions, based on analysis of data, • Decision making skills - works collaboratively to make decisions with the input of the wider team, • Desirable - Eng Tech Standard Accredited Last but by no means least, you'll want to know what your breads worth. • A slice of the annual profits (discretionary profit share), • Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave, • Award winning pension scheme with company contributions, • Life assurance, • Products you will love along with deals and discounts for you and the family through our Extra Dough website, • Continued investment in your personal development, • Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!, • Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. #J-18808-Ljbffr

At our Bakery based in Enfield, the team are dedicated to delivering unbeatable quality in a safe manner with highly reliable equipment. As Asset Care Lead you'll support a team of 6 day-based Engineers. Your role will be approx. 70% hands on performing both mechanical and electrical planned & reactive maintenance. You'll collaborate with the Group Engineering Manager and Manufacturing Excellence Project Manager to ensure the team are working towards achieving the Asset Care Strategy. The Method As part of the Engineering management team, you'll be encouraged and supported to foster new ideas and perspectives whilst driving change at pace. We promote a culture of continuous improvement whilst working on a changing approach to reliability centred maintenance in a highly automated manufacturing facility. You'll be responsible for completing planned and preventative maintenance, working across a range of equipment from bulk ingredient handling systems, through processing to packaging and site services. You will be familiar with and understand the importance of our SAP based maintenance system. You'll work closely with the PPM Co-ordinator to plan maintenance during shutdowns ensuring relevant parts are available, work is allocated correctly and have a clear understanding of timescales to complete the required maintenance. You'll be experienced with the following: • Safety - Accountable for own and team's adherence to relevant safety standard across all activities (including external contractors), • People - leadership of a team of days-based Engineers with responsibility for the team's training plan, individual development plans and performance reviews, • Resource Management - Accountable for allocation, delivery and quality of all tasks undertaken by the Days shift that supports plant reliability, product quality and safety in line with Engineering Strategy & company standards., • Communication - accountable for effective handover between days and shift-based Engineering teams, • Contractor Management - Management of contractor activity, • Compliance with quality and food safety legislation, company standards and specifications in order to meet the requirements of professional and legal standards., • Experienced in both electrical and mechanical maintenance, • Some experience of people management, • Knowledge and experience of maintenance in an FMCG or manufacturing environment would be preferable., • H&S/Food Safety systems & legislation knowledge e.g., IOSH - able to ensure a safe working environment., • Structured and practical engineering training (e.g., apprenticeship/HNC/degree or equivalent)., • IT knowledge - able to use widespread functions within relevant software inc. Microsoft Office, and preferably SAP, • Communication skills - articulate/develops effective, long-term relationships with key people., • Coaching & Mentoring skills - takes responsibility for training & coaching of Team Members, • Analysing and problem-solving skills - anticipates problems before they occur, takes steps to deal with them/correctly & swiftly identifies the underlying problem & appropriate solutions, based on analysis of data, • Decision making skills - works collaboratively to make decisions with the input of the wider team, • Desirable - Eng Tech Standard Accredited, • Extra Dough, • Are you an Asset Care Lead, Multi Skilled Engineering Team leader or Engineering Team Manager with experience of working in a manufacturing environment and able to deliver the site maintenance plan?, • Working Pattern: Monday to Friday days, • Salary: Up to £66,000 per annum plus award winning pension scheme, profit related bonus, life assurance, health and wellbeing support., Last but by no means least, you'll want to know what your breads worth., • A slice of the annual profits (discretionary profit share), • Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave, • Award winning pension scheme with company contributions, • Life assurance, • Products you will love along with deals and discounts for you and the family through our Extra Dough website, • Continued investment in your personal development, • Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!, • Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. #J-18808-Ljbffr

Full Time | Permanent. Are you an experienced customer service leader looking to make a real impact across a large operational division? We're looking for a Divisional Customer Service Manager to join our Specialist Division based in Enfield and play a pivotal role in driving customer excellence, operational performance, and continuous improvement across multiple contracts and teams. This is a highly influential leadership role where you'll be responsible for shaping customer service strategy, leading high-performing teams, improving service delivery, and supporting the operational success of a growing and dynamic business. Enfield, London WPS Specialist Division As Divisional Customer Service Manager, you will provide leadership and direction across customer service, scheduling, administration and customer experience functions, ensuring exceptional service standards are delivered at every stage of the customer journey. Working closely with operational leaders, clients, and key stakeholders, you will drive performance, identify opportunities for improvement, and implement innovative solutions that enhance customer satisfaction, operational efficiency, and business performance. • Lead, develop and inspire customer service, scheduling and administration teams across the division, • Drive a customer-first culture focused on delivering an outstanding customer experience, • Monitor, analyse and challenge KPI performance to identify trends, risks and opportunities for improvement, • Lead the management of customer complaints, ensuring effective resolution and using insight to drive service enhancements, • Develop and implement divisional customer service strategies that support operational and business objectives, • Work in partnership with operational leaders to improve productivity, efficiency and profitability across contracts, • Champion continuous improvement initiatives, identifying opportunities to streamline processes and improve service delivery, • Build and maintain strong relationships with clients, customers, suppliers and internal stakeholders, • Attend and lead customer and client performance meetings, providing insight and recommendations, • Ensure full compliance with company policies, procedures and operating frameworks, • Lead performance management activities including coaching, mentoring, development planning and PDRs, • Support resource planning, workforce management and service optimisation to meet business demands, • Produce and present customer service performance reports to senior stakeholders, • Drive consistency and best practice across all customer service functions within the division, • Proven experience leading customer service, scheduling or operational support teams within a service-led organisation, • Strong leadership skills with experience managing multiple teams and stakeholders, • Experience analysing performance data and implementing service improvements, • Demonstrable experience managing complaints, customer escalations and customer satisfaction initiatives, • Ability to influence and collaborate with stakeholders at all levels, • Strong commercial awareness with an understanding of operational performance and profitability, • Experience of driving change and continuous improvement programmes, • Exceptional communication and interpersonal skills, • Strong analytical and reporting capabilities, • Highly organised with excellent attention to detail, • Ability to work in a fast-paced operational environment, • Proactive problem solver with a solutions-focused approach, • Passionate about delivering excellent customer outcomes, • Strong coaching and people development skills, • Advanced Microsoft Office skills, particularly Excel Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at #J-18808-Ljbffr

This role provides effective and efficient administrative and operational support to the Women's Clinical Management Group across Barnet and Chase Farm Hospitals. The post holder will play a key role in supporting the day-to-day management of the department, including staff and resource coordination, while ensuring the smooth delivery of administrative services within maternity. The post holder will play a key role in the day-to-day operational management of the department, ensuring the delivery of efficient and effective administrative support services. Responsibilities include overseeing the collation and production of departmental performance data and service measures and promoting the effective use of IT to enhance service delivery. The role will support the organisation and preparation of clinics and appointments to maximise efficiency, provide guidance and support to administrative staff, and help foster effective communication across the department. Working closely with the Assistant Service Manager, the post holder will contribute to continuous service improvement, maintain quality standards, provide training and support to colleagues, and develop expertise in maternity systems to act as a departmental resource when required. The post holder will also undertake supervisory and managerial responsibilities, deputising for the Assistant Service Manager as required. This includes supporting the management of administrative staff, allocating workloads, authorising annual leave, arranging service cover, maintaining staff records, and contributing to appraisals and training. The role requires the ability to work independently, particularly when handling sensitive information and statistical data, while maintaining strict confidentiality and compliance with data protection requirements. The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top #J-18808-Ljbffr

We're on the lookout for a highly skilled and motivational leader to manage our Customer Delivery Centre. At The Sofa Delivery Company, we believe in building strong relationships, and we need someone who can lead by example, inspiring our team to consistently deliver exceptional customer experiences. As Customer Delivery Manager, you'll take full operational and financial responsibility for the smooth running of the site. Leading a large team, you'll oversee the delivery, ensuring operational excellence and adherence to our customer promise. You'll use data to drive performance, manage costs, and work towards supporting our ESG goals. You have excellent customer service skills. You possess strong operational management, planning, and scheduling abilities. You can leverage data to review performance and inform decisions. You have exceptional people management skills and experience in inspiring great performance. You have experience managing a fleet of vehicles and a solid understanding of Transport Law. You have budget management experience. Think Customer You will lead a team of installation experts to deliver "Moments that matter" to our customers You will inspire and develop the team to ensure they provide operational excellence, resulting in great customer feedback for our teams via NPS scores You will work collaboratively with our brand partners to ensure we are delivering to their expected standards and maintaining a fantastic customer experience You will be passionate about doing the right things for our people and customer Aim High You will control costs tightly in line with agreed budgets You will lead, coach, develop and motivate the delivery and warehouse teams in order to enable them work at their best everyday You will be responsible for appraisals, performance management and development plans of CDC Shift Managers, and training and development of the CDC team overall You will be accountable for auditable compliance on vehicle and trailer maintenance, truck downloads, driver time directives - a great knowledge of transport will be a huge asset! You will maintain high standards of Health & Safety and warehouse housekeeping to ensure the site is a safe place to work You will manage the recruitment of the best people for our business to ensure we are the best 2 person delivery service around Be Real You will build strong and effective relationships with our partner brand retail teams to address cross functional operational issues and identify cross functional performance improvement opportunities that will impact on customer service or operational efficiencies You will be proactive in managing any disciplinaries, sickness and people issues with appropriate support from our People team You will be responsible for the management of delivery partners to ensure maximum efficiency and customer service requirements At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here's what we offer: Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service. Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge. Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. Join us, and let's deliver moments that matter - together. ?? Any offer is subject to DBS Checks TPBN1_UKTJ

North London Partners Shared Service is seeking a Band 8a Service Development Manager to lead the development and delivery of RPA services across NHS-related areas in Enfield, UK.

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

Barnet - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in North London, working alongside a high profile client. • Responsible for the contract management of the staff, operation and maintenance of all services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Facilities Management, Building Services or Critical Environments., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. #J-18808-Ljbffr

The Operations Manageris responsible forleading and managing warehouse and transport operations, ensuring the safe,efficientand cost-effective movement of goods whilst delivering exceptional service to customers. The role provides leadership to Warehouse Supervisors, Transport Supervisors and operational teams, ensuring operational performance, colleague engagement,complianceand continuous improvementobjectivesare achieved. Working closely with the senior leadership team, the Operations Manager drives operational excellence,maintainshigh standardsof health and safety, and supports the delivery of the organisation's strategicobjectives. Operational Leadership • Provide overall leadership and management of warehouse and transport operations., • Directly manage Warehouse Supervisors and Transport Supervisors, ensuring clearobjectives, performanceexpectationsand accountability., • Monitor daily operational performance and ensure workloads are effectively planned and resourced., • Conduct regular operational meetings with supervisors to review priorities,performanceand service levels., • Drive a culture of accountability,teamworkand continuous improvement throughout the operation., • Support the implementation of operational projects and business improvement initiatives., • Ensure customer requirements and service expectations are consistently achieved. Warehouse Management • Oversee all warehouse activities, • Ensure stock is accurately managed andmaintainedat all times., • Take ownership of stock integrity and inventory accuracy., • Lead stock investigations and implement corrective actions., • Ensure warehouse processes are compliant,efficientand aligned with businessobjectives., • Review warehouse performance andidentifyopportunities to improve productivity and service. Transport Management • Provide leadership and support to Transport Supervisors., • Ensure transport operations are effectively planned and executed to meet customer delivery requirements., • Monitor transport performance, drivercomplianceand fleet utilisation., • Support driver performance management,coachingand development activities., • Oversee transport compliance, vehiclecomplianceand operational standards., • Support accident,collisionand vehicle incident investigations., • Ensure all transport operationscomply withrelevant legislation and company policies. Health, Safety and Compliance • Promote andmaintaina strong health and safety culture across all operational functions., • Ensure safe systems of work are implemented and adhered to., • Lead operational compliance activities relating to warehouse and transport operations., • Manage and investigate accidents, incidents, near misses and safety concerns., • Take ownership of incident reporting systems and follow-up actions., • Conduct regular safety reviews and drive continuous improvement in operational safety., • Ensure weekly fire alarm testing and other compliance activities are carried out in line with company requirements. People Management • Lead, motivate and develop supervisors and operational colleagues., • Conduct regular one-to-one meetings, coachingsessionsand performance reviews., • Support succession planning and employee development., • Manage colleague performance issues fairly and consistently., • Encourage employee engagement and promote positive working relationships., • Ensure staffing levels are appropriately managed to support operational requirements., • Authorise and manage operational overtime budgets in line with business requirements. Commercial and Operational Performance • Participate in weekly commercial stock meetings., • Monitor operational KPIs, service levels and productivity metrics., • Analyse operational performance and implement improvement plans whererequired., • Support budget management and cost-control initiatives., • Drive efficiencies across warehouse and transport operations., • Ensure operational resources are utilised effectively and sustainably. Continuous Improvement • Lead operational efficiency and business improvement projects., • Review existing processes and implement best practice solutions., • Encourage innovation and employee involvement in continuous improvement initiatives., • Work collaboratively with other departments to improve operational effectiveness., • Support business change programmes and operational development plans., • Proven experience in an Operations Manager, Warehouse Manager, Transport Manager or similar leadership role., • Strong leadership and people management experience., • Demonstrable experience managing warehouse and transport operations., • Knowledge of health and safety legislation and operational compliance requirements., • Experience of stock control and inventory management., • Strong understanding of transport andlogisticsoperations., • Experience managing operational performance through KPIs and reporting., • Excellent communication and interpersonal skills., • Ability to coach, motivate and develop teams., • Strong problem-solving and decision-making capabilities., • Experience driving continuous improvement and operational change., • Proficient in Microsoft Office and operational management systems., • Strong leadership presence with the ability to inspire and influence others., • Highly organised with excellent planning and prioritisation skills., • Commercially aware and results focused., • Proactive with strong drive and initiative., • Structured and detail-orientated approach., • Ability to remain calm under pressure and make informed decisions., • Strong collaboration and relationship-building skills., • Committed tohigh standardsof customer service and operational excellence., • Positive,enthusiasticand accountable., • Team-focused with a hands-on management style. Key Performance Indicators (KPIs) Performance in the role will be measured against the following key performance indicators: • Customer service and delivery performance., • Warehouse productivity and accuracy levels., • Stock accuracy and inventory integrity., • Transport performance and fleet utilisation., • Health and safety performance metrics., • Compliance audit results., • Employee engagement and retention., • Operational cost control., • Overtime management., • Continuous improvement project delivery., • Accident and incident reduction., • Overall operational efficiency and service excellence. #J-18808-Ljbffr

£50,000 basic + £5,000 Car Allowance + Bonus Waltham Cross - Hybrid On behalf of a long-standing client in the premium fresh produce industry, we’re looking to appoint a Business Development Manager to help drive new revenue within London’s high-end hospitality sector. This is a key commercial hire with the goal of bringing in someone who truly understands the food scene and how to speak the language of chefs and restaurateurs. This role would suit someone with a background in fine dining or hospitality, such as an ex-chef, restaurant manager, or someone who has previously worked in sales within the food industry and who is now ready to take ownership of new business generation in a fast-paced, growing business. • Identifying, targeting, and winning new business across the London restaurant and hospitality market, • Building and maintaining long-term relationships with chefs, GMs, and food buyers, • Hosting tastings, attending site visits, and confidently presenting products to prospective clients, • Collaborating closely with internal teams (customer service, buying, operations) to ensure smooth on, • .boarding and service delivery, • Managing your own pipeline and working towards agreed revenue and margin targets, • Acting as a brand ambassador with a genuine passion for quality, produce, and food culture, • Someone who has worked as a chef, restaurant manager, or in a senior FOH position within fine dining or premium hospitality, • A commercially aware individual with a natural flair for building relationships, • Ideally, someone who has already made a first step into a sales, account management, or commercial role but we’ll also consider strong hospitality professionals looking to transition, • Confident, driven, and able to work independently to build a patch from the ground up, • Passionate about seasonal produce, restaurant culture, and delivering quality, • £50,000 basic salary + £5,000 Car Allowance + Bonus, • Hybrid model: 1–2 days in Waltham Cross HQ, rest of the time remote or in the field, • Supportive commercial manager and wider operations team, • Flat structure – no red tape, high trust environment, • Excellent opportunity to grow with the business If you’re hungry to bring your hospitality background into a commercial role where your industry knowledge is valued and your ideas are heard, we’d love to speak with you #J-18808-Ljbffr

Factory Operations Manager • Harlow, Essex Salary up to £55,000 Are you an experienced manufacturing professional who thrives on improving processes, leading teams and keeping operations running smoothly? We're looking for a proactive Factory Operations Manager to oversee key operational functions within a busy, highly integrated manufacturing environment. This is an exciting opportunity to take ownership of customer service, production planning, ERP coordination and artwork, ensuring customer orders move seamlessly from initial order through to final despatch. The Role: Lead and coordinate teams across Customer Service, Production Planning, ERP and Artwork. Manage customer projects from order receipt through to shipment. Oversee production schedules, manufacturing orders, job specifications and delivery timelines. Work closely with Commercial, Engineering, Estimating, Production and Despatch teams. Monitor performance to ensure orders are delivered on time and in full. Drive continuous improvement, operational efficiency and process optimisation. Resolve issues, manage competing priorities and maintain excellent customer service. What We're Looking For: Experience in manufacturing operations, project management or production planning. A strong understanding of manufacturing processes, ERP systems and order management. Proven ability to lead teams and coordinate multiple functions. Excellent organisational, communication and problem-solving skills. A data-driven mindset with a focus on performance and continuous improvement. Desirable Experience: Advanced Excel, reporting or data analysis skills. ERP system troubleshooting and SQL/database knowledge. Lean manufacturing or continuous improvement methodologies. What's on Offer? Salary of up to £55,000. A varied, hands-on leadership role with real scope to make an impact. The opportunity to join an established international manufacturing environment. A collaborative working culture with opportunities for professional development. Interested? If you're ready to take ownership of factory operations, lead a multifunctional team and drive improvements across a manufacturing business, we'd love to hear from you. Apply today! TPBN1_UKTJ

Nter Talent is seeking a Business Development Manager to drive revenue in London's premium fresh produce and fine dining sector. The role blends hands-on sales with relationship building among chefs, general managers and buyers, in a hybrid setup with flexibility for field work. You will identify new opportunities, host tastings, present products, and collaborate with buying, operations and customer service to ensure smooth service delivery. #J-18808-Ljbffr

Being a Ward Manager is more than just managing a team. It's being a leader, an expert, being the driving force behind a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within your ward. If you agree, then you're the Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or a seasoned Ward Manager looking for a new ward to make your own, if caring for others and being able to successfully lead a team to effectively run a ward comes naturally to you, then apply today and join the team at Potters Bar Clinic in Potters Bar. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing: With experience from the NHS or private care, you will lead the nursing team provide high-quality care and support to young people and adults with acute mental health needs , while also supporting your colleagues and promoting good teamwork. As a Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse to manage the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location : 190 Barnet Rd, Potters Bar EN6 2SE Join the team at Potters Bar Clinic providing care for young people and adults with acute mental health needs and personality disorders in an established 24-hour care environment. The CAMHS Tier 4 Low Secure services are for young people aged 13–18. Potters Bar Clinic is located in a residential area, only one minute drive from the M25 and a short bus ride from Potters Bar Train Station, with a bus stop right outside, making it an easy commute for most. What You'll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £ 52,000 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Subsidised meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. TPBN1_UKTJ

Join Potters Bar Clinic in Potters Bar as a Maintenance Assistant/Driver where you will be part of creating a well- presented and safe environment for some of the most vulnerable people in society. As a Maintenance Assistant/Driver, you will be responsible for ensuring the services facilities are fit for purpose, gardening and will regularly conduct audits to identify and repair any faults ensuring a safe environment for service users, staff and visitors. Working alongside an established team, you will turn your hand to all maintenance-related tasks, liaising with contractors to support the upkeep of the service. You'll receive all necessary training to get you started and join the dedicated team, where you can make a positive difference and be part of changing lives for the better. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Please Note: A Full UK Drivers License is mandatory requirement for this position. As a Maintenance Assistant/Driver you will have: • Assisting with ensuring that the service, buildings, facilities and equipment requirements are maintained and fit for purpose., • Utilising good DIY skills to ensure safety of service users is maintained., • Assisting in regular checks and maintenance., • Assisting in the repair and maintenance of all buildings., • Assisting in all decorating., • Liaising with a manager reporting all faults and defects., • Participating in a 1 week retaining on-call rota for the purposes of emergency maintenance., • Coordinating and supporting contractors whilst on site and completing of all paperwork and tool checks. To be successful in this role, you will: • To comply with system and procedures., • Have previous experience within a maintenance role., • To work effectively as part of a team and independently., • Show courtesy and respect to residents at all times to ensure that they enjoy the highest quality of service., • Attend and participate in training sessions and staff meetings. Where you will be working: Location: 190 Barnet Rd, Potters Bar EN6 2SE Join the team at Potters Bar Clinic providing care for young people and adults with acute mental health needs and personality disorders in an established 24-hour care environment. The CAMHS Tier 4 Low Secure services are for young people aged 13–18. Potters Bar Clinic is located in a residential area, only one minute drive from the M25 and a short bus ride from Potters Bar Train Station, with a bus stop right outside, making it an easy commute for most. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £25,565, • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time, • Pension contribution, to help secure your future, • Free meals and parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure JBRP1_UKTJ

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