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Company description First Distribution is a 3rd party logistics provider offering warehousing/fulfilment/express overnight parcels and same day courier Job description First Distribution is a fast growing Logistics business, seeking experienced and enthusiastic self employed multi drop courier drivers to deliver parcels to both homes and business in and around London. As a customer facing representative of First Distribution you will be required to delivery exemplary levels of customer service and at all times represent our company's core values and principles. We recognise the importance of our people. Comprehensive training and ongoing support in the role will be provided and we actively encourage feedback to further improve our service offer. Requirements: Provide your own van. LWB, Preferably no more than 5yrs old. Insurance, including carriage of goods for hire and reward. Key responsibilities Ensuring deliveries are completed in a accurate, courteous and timely manner. Drive safely at all times, adhering to speed/parking restrictions and road signage. Work safely within Health and safety environmental guidelines, and ensure daily vehicle checks are carried out prior to commencement of shift, reporting defects where applicable The ideal candidate will have a flexible approach to work, be a valued team player as well as being able to work individually. Maintain a professional appearance, wearing the company uniform provided at all times. Ensure high levels of cleanliness in the company vehicle Experience Previous experience in a Multidrop essential A valid UK Driving Licence Held for a minimum TWO years Max 6 Penalty Points, No Previous Driving Ban Basic understanding of English Mature and professional driving skills Key Skills Must have strong communication skills and the ability to apply these skills in a variety of situations across a diverse customer base Work effectively under pressure and adhere to time critical deadlines Ability to process instructions Excellent organisational and time management skills, with great attention to detail. Proficiency using GPS/PDA devices Tolerance and Patience in difficult situations If you are looking for your next career move and have a proven track record of achievement then simply apply online attaching a current CV with your application. Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Benefits: On-site parking Schedule: Day shift Application question(s): Must provide own lwb van with all the appropriate courier insurance. Experience: driving: 2 years (required) multidrop delivery driver: 1 year (required) Licence/Certification: Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 31/10/2024 Expected start date: immediate

Delivering in Harlow, Waltham Cross, Hoddesdon, Enfield, Loughton, Chingford, Hackney, Stamford Hill, Stoke Newington, Walthamstow, Leyton, Archway, Finsbury Park, plus many more areas... We are now looking for dedicated and enthusiastic delivery drivers to work out of our Enfield Depot. Full-time & Part-time opportunities are available for an immediate start. (Flexible 6-9 hour routes available 7 days a week) Full-time & Part-time Multi-Drop Delivery Drivers delivering packages! Veterans, ex-emergency services are highly encouraged to enquire. Self-employed position for those looking for flexible working days! “JUST TURN UP, WORK HARD AND BE PART OF A GREAT TEAM” Benefits - Service payments paid weekly - Earn just under £600.00 based on working 5 days of 9-hour routes, paid weekly. - New Mercedes Automatic & Manual Sprinter vans, fully insured. - State-of-art technology to locate and deliver packages. - Daily phone allowance. - No Sortation - all routes are pre-sequenced and pre-mapped. All you need to do is collect your parcels and you are ready to go! - On-site parking available. What does a Delivery Associate do? - Drives a delivery van to drop off packages to customers within their community. - Commonly works 4-5 days a week. - Typical working days are 9 to 10 hours. - Follows strict safety standards on and off the road. - Interacts with customers and the public in a professional and positive manner. - Uses handheld technology to manage the delivery process. What are the basic requirements? - A minimum of 6 months of commercial van driving experience for Multi-Drop Delivery is preferred (e.g., Amazon, Hermes, DPD, Royal Mail, etc.). - No experience candidates, we would expect exceptional customer service, dedication, and commitment. - Must be holding a Full (Manual) UK or EU Driving license for at least 1 year with no points or endorsements. - Attention to detail to ensure deliveries are completed as per the correct process. - Able to lift packages (up to 25kg). - Able to get in and out of the van numerous times throughout the day. - Flexible to service demands including weekend availability when required. - Able to pass a criminal background check. - Able to pass a drugs & alcohol test. - Be able to commute to and from the delivery station. “All your parcels are sequenced and ready to go, all we need is you.” We believe in Fairness, Transparency, and an equal opportunity to progress your career through ongoing training opportunities and your willingness to set your goals high, work hard, and realize your dreams.

Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).

We are recruiting for One Validation Controller to join our back-office team. As the Validation Controller you will be responsible for providing 2nd line support and help to optimise the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA’s and by maximising the efficiency of the service delivery, ensure they are achieved in an efficient and customer focused manner. In your role you will be responsible for: · 2nd line support, supporting all field engineers, offering technical assistance and advice helping the engineer meet the clients SLA’s. · Offer Jeopardy and controls assistance on any testing or technical issues. · Help assist engineers run down their work in a timely manner throughout the working day. · Proactively support and assist new to field engineers. · Answer and action any queries and or requests received from the client. · Validate job closures including ensuring the correct pictures and relevant information are uploaded. · Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for and closed correctly with sufficient notes to assist the client resolve any outstanding issues. · Challenge and validate any failed jobs and promote health and safety standards ensuring compliance with statutory and company requirements. · Avoid potential work failures by liaison with client Customers. · Ensure all jobs are accounted for and closed by the end of the day. · Communicate with field team managers and area managers of any issues throughout the working day. You will have the following qualifications and be able to prove experience and competence: · Strong communication skills, both written & oral. · Ability to plan own time effectively with self-motivation and to work on own initiative, prioritising workloads. · Able to demonstrate process driven outcomes. · Able to demonstrate a strong customer service focus, setting the expectations for the team. · Numerate and literate, ability to interpret data and report outputs and actions accurately. · Strong interpersonal skills, ability to build effective working relationships. · Ability to work as a team member, promote team spirit and share ideas. · Good organisation and time management skills. · The ability to work without supervision. · The ability to remain calm under pressure and maintain high standards at all times. · Understanding of Microsoft office i.e. Excel, Word etc. · The ability to multitask, to a high standard with exceptional attention to detail · Flexible with working hours · Experience working in a similar role would be advantageous · Must have some understanding of technical terminology and good excel knowledge. · Excellent time management skills should have the ability to prioritise tasks and complete in a timely manner What’s on offer for successful candidates? · 24k Per Annum salary, Overtime available. · 20 days’ holiday plus statutory bank holidays · Company Pension scheme · Cycle to work scheme Shift pattern: Mon-Fri 8am – 5pm or Mon-Fri 9am – 6pm. Saturday working is available. Location: Brimsdown, Enfield If you believe that you are the right fit, have the skills and expertise to add to our existing team and are looking to join our company, please apply and send us a copy of your CV.