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Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A prominent tech consultancy in the UK is seeking a Service Designer to enhance their design capabilities. Responsibilities include simplifying complex information and defining service visions. The successful candidate will lead multidisciplinary teams in developing user-centered services and work o

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Work closely with Service Transition colleagues to ensure services are transitioned effectively into live operation. As a senior practitioner, you will operate with minimal sup

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Expertise in designing end‑to‑end service journeys and digital services. Mentor and inspire, supporting Service Designers and f

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. We're looking for a strategicībā, systems‑minded

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, an

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

Senior Service Designer (12‑Month FTC). As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services.

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Co‑create new service propositions or evolve existing services across complex organisational environments. Senior Service Designer (Consulting).

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

A community-focused organization in the Liverpool City Region is seeking a Senior Service Designer to lead place-based change initiatives and enhance service design practices. The role requires strong user-centered design skills and involves supporting the Fundamental Voices programme, which aims to

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. You are a confident and curious designer with a strong track record of shaping and delivering us

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

Proven expertise in service design, with hands‑on experience using tools such as service blueprints, journey maps, service patterns, and process mapping, and a strong portfolio demonstrating human‑centred design in complex services. We are hiring a Senior Service Designer to play a pivotal role

We are looking to recruit an Senior Service Designer on a contract basis who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. Senior Service Designer - Inside IR35 Contract. We foster strong partners

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. You should have experience working as a Service Designer within complex environments, with the ability to balance user needs, organisational goals, an

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organ

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.

A leading talent acquisition consultancy is seeking a Senior Service Designer in London for a 6-month hybrid contract. The role involves leading service design, mentoring junior team members, and collaborating on user-focused service delivery.

Share understanding of approach to service design and maturity and how this supports the Scottish Government approach (Scottish approach to service design and digital service standards). This is an opportunity for an experienced service designer to create meaningful impact, drive positive change, an

Design: using empathic and user-centred design practices, responsible for designing and developing solutions for new or existing products and services, considering business vision, values, product strategy whilst delivering exceptional customer experiences, from generating concepts to creating user