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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that refl

Service Designer - Central Government (Contract).

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

As a Lead Service Designer in our digital customer experience team, you'll own the design of world‑class customer journeys and service models across sales and service experiences. Track record of leading service design and delivering impactful service design outcomes across large‑scale digital p

A leading consulting firm in Greater London is seeking a talented individual to join their Digital & Data team.The position involves leading design projects from inception to execution, fostering high-performing teams, and innovating with AI technologies.The ideal candidate will have experience in c

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Co‑create new service propositions or evolve existing services across complex organisational environments. Extensive experience designing services end-to-end and improving under

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys and service models in a hybrid work environment. Strong expertise in journey mapping, service blueprinting, and user research will be essential. The successful candidate will lead service design s

A leading financial services company seeks a Senior Service Designer to enhance customer experiences. In this role, you'll leverage your deep service design expertise to create impactful solutions through workshops and design artefacts.

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. Interaction Designer - MI5 The Security Service - HEO. As an Interaction Designer at MI5, you’ll design intuitive, user-fr

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

Toyota Connected Europe is looking for a Service Designer to join the design team developing MyToyota, Toyota’s European car companion app and the next generation infotainment system. Working closely with our design and product teams, responsible for delivering the strategic and visual design of l

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys and service models. This role involves leading service design efforts across Agile teams, defining strategies, and developing service blueprints. Candidates should have extensive experie

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

Technology, Information and Internet, Information Services, and Strategic Management Services. We are seeking a Senior Service Designer to join our team:. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Extensive experience in service design and UCD, ideally operating at lead level (or ready to step up).

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Collaborate with stakeholder across the agency including service owners, product owners, user resear

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

A government department in the UK is seeking a Senior Service Designer to lead design projects across multiple services. The successful candidate will be responsible for ensuring user needs are met and will collaborate with various teams to improve service delivery.

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

An UK government agency is seeking a Senior Service Designer to enhance and design seamless services based on user data. The ideal candidate will thrive in a multi-disciplinary team and have a strong background in service design. This role involves collaborating with various professionals to conduct

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. You will help shape and transition critical national services, working as part of a cross‑functio

A reputable technology company in the UK seeks a skilled IT Service Designer to join their Digital Solutions team. The role involves leading the service design lifecycle for IT services, focusing on security and user experience. You will collaborate with various teams to ensure services align with b

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Lead Service Designer – Role Overview. You establish best practices for Service Design delivery, documentation and mea

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

A leading media and entertainment brand in the UK is looking for a Lead Service Designer to shape world-class customer journeys and service models. This hybrid role involves leading service design across Agile teams, collaborating with cross-functional leaders, and evolving service design methods. T

Service Designer – Remote – Circa £500 per day outside ir35 - 2/3 months with likely extension. They require someone withextensive experience working in the Public Sector,specificallywith Government Digital Services.

A leading financial institution is seeking a Senior Service Designer to create comprehensive service journeys, enhancing user engagement across digital and offline channels.

If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Get notified about new Service Designer jobs in London, England, United Kingdom. Join to apply for the Service Designer role a