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  • IT User Support Technician
    IT User Support Technician
    15 hours ago
    £30000–£35000 yearly
    Full-time
    Hatfield

    Digi Technology is seeking a proactive IT User Support Technician to provide essential technical assistance to our retail partners and corporate clients. This role is a key part of our UK operations, ensuring that users of our specialized retail and pharma IT applications remain productive and supported both remotely and onsite at client locations. Key Responsibilities Technical User Support: Act as the primary point of contact for users reporting hardware and software issues via phone, email, and remote support tools. Hardware & Software Maintenance: Install, configure, and troubleshoot user equipment, including PCs, tablets, printers, and retail-specific peripherals. Specialized Application Support: Provide 1st and 2nd line support for users of retail and pharma-specific IT applications, including assistance with SAP user-interfaces and proprietary web applications Mobile & Web App Assistance: Support end-users with the setup and navigation of custom mobile applications, troubleshooting login issues and basic functional glitches. User Acceptance Testing (UAT): Assist the deployment team by conducting functional "user-side" testing on mobile and web app updates to ensure stability and usability before they are rolled out to clients. Technical Documentation: Author and maintain user-facing "How-to" guides, technical FAQs, and internal support logs to facilitate better user self-service. Field Support & Travel: Provide hands-on technical resolution and equipment installation at various client sites across different UK towns as required. Candidate Requirements Education: A Degree in an IT-relevant discipline and/or recognized IT technical certifications. Experience: IT support experience. Prior experience within the Retail or Pharma industries (e.g., supporting POS systems or related software) is a distinct advantage. Technical Skills: Proficiency in Windows and iOS environments, with an understanding of supporting cloud-based and mobile application users. Driving Licence: A Full UK Driving Licence is mandatory, as the role requires regular travel to support users at various UK client sites. Communication: Excellent communication skills. The ability to explain technical concepts to non-technical staff is essential. Proficiency in both English and Urdu is considered an advantage for supporting our diverse client base. Work Style: Comfortable in a hybrid environment, balancing office presence in Hatfield with field-based client visits. Benefits Salary: £30000 to £35000 ( based on qualification and experience) Hybrid working model. Exposure to medium and large corporate systems (SAP) and modern mobile app technology. Travel expenses provided for all client site visits.

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  • Carpet Cleaning Subcontractor
    Carpet Cleaning Subcontractor
    27 days ago
    Full-time
    Borehamwood

    Carpet Cleaning Technician (Self-Employed) – Training & Vehicle Provided Please send your CV and contact number when applying. £700 – £1200 per week (self-employed, depending on jobs completed) Prolux Cleaning is looking for reliable self-employed subcontractors to join our mobile carpet and upholstery cleaning team covering London and surrounding areas. This is a field-based role visiting residential and commercial customers and providing professional deep cleaning services using commercial equipment. No experience in carpet cleaning? Full training will be provided before you start. What we provide • Full professional training before starting work, • Company vehicle provided, • Professional carpet cleaning machines and equipment, • Cleaning chemicals and tools, • Regular cleaning jobs across London, • Flexible self-employed work, • Long-term opportunity with an established cleaning company, • Subcontractor agreement provided before starting work Services you will provide • Carpet cleaning, • Rug cleaning, • Upholstery cleaning, • Mattress cleaning, • Curtain cleaning, • Car interior cleaning All services are carried out using professional hot water extraction machines and specialist cleaning solutions. Requirements • UTR number (self-employed), • National Insurance Number, • Right to work in the UK, • Valid UK driving licence, • Basic English communication, • Reliable and professional attitude, • Willing to sign a subcontractor agreement Experience in carpet or upholstery cleaning is helpful, but not essential, as full training will be provided. Application To apply, please send: • Your CV or a short description of your work experience, • Photos of previous cleaning work (if available), • Confirmation that you have a UTR number and UK driving licence About Prolux Cleaning Prolux Cleaning is a professional cleaning company specialising in carpet, upholstery and deep cleaning services. We have been providing mobile cleaning services across London for many years, working with residential and commercial clients and delivering high-quality results.

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