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The Assistant Manager acts as a responsible first aider and is always on hand to speak with parents, staff or central office personnel, working alongside the Site Manager to ensure operating procedures and policies are followed correctly. Assistant Manager - Nationwide. We know market-leading progra

We have a new opportunity available at NG Bailey for an engineering assistant to join our offsite manufacturing team at our new site at Shawcross, Dewsbury.NG Bailey's offsite manufacture facilities offer fast-track delivery of bespoke mechanical and electrical solutions, design to budget, minimisi

Job Title: Fraud/Complaints Contact Center Manager (CCM) (Senior Operations Manager) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Reports to: VP / Director of Delivery Location: Site-Based or Working at Home Salary: £65,000 Contract Type: TBC Grade: TBC The Fraud Contact Centre Manager will lead and manage the operations of the Fraud Contact Centre, ensuring that all customer interactions relating to actual or suspected fraudulent activity are handled effectively, professionally, and in line with regulatory standards. The role is accountable for fraud prevention and detection performance, customer experience, operational efficiency, and employee engagement. The postholder will drive strategic and operational improvements in fraud processes, enhance detection capabilities, and balance risk management with customer service excellence. Key Responsibilities Operational Leadership & Management • Lead the daily operations of the fraud contact centre, ensuring call handling, case management, and service levels meet defined KPIs and SLAs., • Monitor and manage fraud case workflows, ensuring timely investigations and resolutions., • Develop, maintain, and deliver effective fraud contact strategies aligned to business goals., • Ensure all fraud enquiries (e.g., payment card fraud, account takeovers, scams, identity theft, cyber-enabled fraud) are handled in line with policy and escalation procedures., • Support the identification, assessment, and mitigation of fraud risks, working with Fraud Strategy, Risk, and Compliance teams., • Proactively monitor emerging fraud trends, ensuring appropriate operational responses., • Drive improvements in fraud detection, loss reduction, and false-positive minimisation. People Leadership • Lead, motivate, and inspire a team of contact centre agents, team leaders, and fraud specialists., • Set clear objectives, manage performance, and foster a high-performance culture., • Provide ongoing coaching, training, and career development opportunities., • Promote a positive working environment that values teamwork, customer focus, and continuous improvement. Governance, Compliance & Reporting • Ensure all activities comply with regulatory obligations (FCA, PRA, PSD2, GDPR, AML regulations, etc.) and internal fraud policies., • Maintain accurate case documentation, audit trails, and MI reporting., • Produce and present regular management information, highlighting fraud trends, team performance, and operational challenges., • Act as the point of escalation for high-risk or complex fraud cases. Continuous Improvement & Innovation • Champion process improvements, automation, and adoption of new technologies to enhance fraud prevention and investigation., • Collaborate with IT, Analytics, and Risk teams to improve system capability and reporting tools., • Gather and act on customer and employee feedback to improve service delivery., • Support strategic initiatives and change programmes within the wider Fraud & Financial Crime function. Key Performance Indicators (KPIs) • Contact centre SLA adherence (average speed of answer, abandon rate, call handling time)., • Fraud case resolution time and quality., • Fraud loss prevention and recovery rates., • Accuracy of fraud detection vs. false positives., • Employee engagement and attrition rates., • Regulatory compliance (audit findings, breaches, incidents)., • Customer satisfaction (CSAT, NPS, complaint levels). Leadership & Management • Strong leadership, coaching, and people development skills., • Strong understanding of fraud typologies across banking, payments, and digital channels., • Knowledge of fraud detection tools and systems (e.g., Falcon, Actimize, SAS, internal fraud monitoring platforms)., • Proven experience in contact centre management, including workforce planning and service delivery., • Strong analytical and decision-making skills., • Strong verbal and written communication skills, with the ability to present complex data clearly., • Ability to build relationships across multiple functions (Operations, Risk, Compliance, IT, Customer Services) Customer Focus • Dedicated to balancing fraud risk management with a positive customer experience., • Strong problem-solving mindset with empathy for customers impacted by fraud. Experience & Qualifications • Significant experience managing contact centre operations, preferably within a fraud or financial crime environment., • Background in banking, financial services, fintech, payments, or telecommunications (preferred)., • Experience with fraud monitoring, detection, and case management systems., • Proven track record of delivering operational improvements and managing large teams., • Process Excellence • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation, • Entrepreneurship, • AI Proficiency, • Data Literacy #LI-CW1

enior Quantity Surveyor - Planned Works Leeds | £50,000 - £60,000 per annum + package We're looking for an experienced Senior Quantity Surveyor to take commercial ownership of planned maintenance and refurbishment programmes across the region. This is a fantastic opportunity to join a forward-thinking contractor delivering high-quality works within social housing and public sector property portfolios. The Role As Senior Quantity Surveyor, you'll lead the commercial function on a range of planned works projects including kitchens, bathrooms, externals, roofing, compliance upgrades, void refurbishments, and retrofit/decarbonisation schemes. You'll be responsible for driving financial performance, managing risk, and ensuring projects are delivered on time and within budget. Key Responsibilities: Lead the commercial strategy for allocated frameworks and projects, ensuring accurate CVRs, forecasting, and margin control. Manage contracts under NEC3/NEC4 or JCT, including change control, compensation events, and final accounts. Oversee subcontract procurement, valuations, and applications for payment. Build strong relationships with clients and internal teams, resolving commercial issues proactively. Mentor and support Assistant QS and project staff, contributing to continuous improvement and best practice. Requirements 5-8+ years' experience as a Quantity Surveyor or Senior QS, ideally with a main contractor or within social housing / planned maintenance. Proven track record managing commercial performance across multi-site programmes or frameworks. Strong knowledge of NEC and/or JCT forms of contract. Confident in cost/value reconciliation, change control, and forecasting. Excellent communication, negotiation, and reporting skills. Degree qualified in Quantity Surveying or equivalent; MRICS or MCIOB is advantageous. Advanced Excel skills; experience with finance or ERP systems (e.g., COINS, Causeway, Dynamics) preferred.

Hate it when your pizza shows up cold? Be the person who makes sure the Pizza never misses the “delivery time”! Our client is on the lookout for a Customer Operations Manager to join the pizza team of a brand that’s absolutely dominating the frozen aisle. These pizzas are super tasty - you’ve probably got a few knocking round your freezer already. They’re known for precision, quality, and a knack for nailing logistics that make the rest of the category jealous. The setup’s is already in great shape, but this role is all about making something good even better. You’ll be the person connecting the dots from the moment a pizza leaves the factory line to the second it lands in a customer depot. End-to-end. No gaps, no delays, no cold slices. Be ready to manage their long-standing partnership with one of the UK’s top frozen 3PL specialists. This relationship is built on trust, teamwork, and the occasional “let’s dig into that OTIF number” chat. You’ll be in daily contact with them - keeping orders flowing, pallets moving, and service levels sharp. There’s a weekly ops call, a monthly review, and plenty of hands-on collaboration in between. Day-to-day, that means managing the flow of pallets, checking the status of every order, and investigating any depot non-conformances before they become a problem. You’ll oversee SHUNTs (when a lorry picks up product from site) and make sure the transition from factory to 3PL is seamless. And when it comes to delivery performance, you’ll be keeping a forensic eye on those OTIF scores - making sure every pizza gets where it needs to be, right on time. Internally, you’ll be the link between Operations, Demand Planning, Finance, and Quality - the calm, clear communicator who keeps everyone aligned. Lead a small but mighty team (think Supply Chain Systems Assistant, Inventory & Supply Analyst, and Customer Ops Administrator), supporting them to deliver consistently high standards while constantly finding ways to do things smarter. You’ll thrive here if you’re curious, pragmatic, and great at solving problems in the moment. Ensure you have strong analytical skills, a solid understanding of FMCG logistics, and experience working with 3PLs. SAP knowledge would be the cherry on top. In return, you’ll get to work for a business that’s leading the frozen food market, not chasing it. One that’s genuinely open to new ideas and continuous improvement. The pace is quick, the stakes are high (these pizzas don’t move themselves), and the satisfaction of seeing it all land on time is unmatched. If you love the idea of orchestrating one of the slickest supply chains in frozen food and you fancy being the reason the nation never runs out of pizza, then this might just be your tastiest role yet!

NHS Associate Director of Operations – Estates | Band 8C | 3–6 Month Assignment Are you a hands-on estates leader with strong operational know-how and NHS experience? We’re working with a growing healthcare estates subsidiary in the Midlands that’s seeking an experienced interim Assistant Director of Operations to lead day-to-day estates and facilities functions. This is a practical, delivery-focused role and would be ideal for someone who’s operated at Head of Estates level or above in an NHS setting. What’s on offer: • Band 8C equivalent day rate, • 3–6 month assignment, • Full-time role, • Mostly on-site in the Midlands You’ll be responsible for operational leadership across engineering, maintenance, compliance and service contracts. This includes delivering improvements across statutory compliance, capital projects and contract performance – all while maintaining a strong safety culture and operational grip. You’ll need: • Extensive NHS Estates and Facilities leadership experience at Head of Level or above, • In-depth knowledge of building management, compliance frameworks, and HTMs, • A confident, practical approach to service delivery and incident response, • Strong communication and leadership skills, with the ability to build positive relationships with contractors and clinical colleagues alike WHY WORK WITH PRACTICUS? We’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help my client and the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you.

At Emerald Clinical, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing. Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health. At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need. Why Join Us? At our core, Emerald Clinical is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you’ll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide. Here’s what makes us stand out: • Purpose-Driven Work: You’ll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology., • Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial., • Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges. About the Role The Clinical Delivery Leader (CDL) is responsible for management & coordination of all clinical study management activities for assigned studies per the contracted Scope of Work (SOW), study startup activities including site selection, study team management, and project timelines for Emerald Clinical. The CDL works closely with Project Leader (PL) and may support the sponsor, investigators, and appropriate staff in each department of Emerald Clinical as needed to help launch and complete the study. The CDL will lead the clinical operation team (eg. CRAs) to manage trials and sites and have responsibility for assisting the PL with timelines and budget adherence with each trial. The CDL also works closely with the PL and Clinical Trial Assistant (CTA) / Clinical Trial Specialist (CTS) during study startup to manage site feasibility and selection process. As part of the site management responsibilities, the CDL manages the CRA activities under PL's supervision, reviews trip reports and expense reports as needed, and may assist with the performance of site qualification, site initiation, co-monitoring and/or close-out visits as needed. The CDL is responsible for demonstrating professional demeanour and maintaining confidentiality in all interactions with both internal and external contacts. Your Responsibilities Clinical Management • Facilitate site selection through feasibility questionnaire process, including input or creation of feasibility questionnaire in collaboration with the sponsors as outlined in the CMP or other study plans, • Oversight of protocol administration including pre-study work, initiation of sites, ongoing progress of trial and close out of sites, including development of study specific forms, annotated reports and customizing templates, as appropriate, • Track and manage clinical management team performance, • Working with the CRAs to ensure site protocol adherence and query resolution. Team Leadership • All clinical activities must be conducted in accordance with project specific documentation, applicable SOPs, ICH GCP and applicable country regulatory requirements., • Maintain effective professional relationships with external customers, investigators and vendors., • Maintain effective professional relationships with internal project team including those providing academic input., • Provide clear guidance to clinical operation team on clinical specific deliverables as agreed with PL., • A CDL may also continue to undertake site management and monitoring, if they have had previous experience carrying out these tasks on an as needed basis., • Collaborate with the study assigned PL to continually assess study team resourcing needs and make adjustments as needed, identifying if added resources are Out of Scope (OOS) leading to a change order. Financial and Contractual Management • Assist PL to analyze monthly financial reports for clinical aspect to identify trends and reasons behind figures, escalate as required . • Ensure PL understand all clinical aspects of their project finance responsibilities and follow appropriate escalation pathways. Maintain clinical aspects in utilization, revenue forecast and recognition identify and implement strategies for improvement (if required) and escalate any significant concerns to management • Maintain gross margin across allocated projects to meet organizational goals., • Review forecasts for all allocated projects for the clinical aspect in consultation with each allocated PL as needed, during month end billing and Project Finance Analyst meetings at least. Data Management • Ensure the accurate completion and timely collection of data, • Ensure data quality, accuracy, completeness and timely data completion, • Ensure complete and efficient resolution of data queries • Manage the study to ensure adherence with all protocol, SOPs, regulations &, • ICH-GCP • Ensure distribution and collection of essential documents, reports and study materials and products to and from clinical sites Customer Focus and Business Development, • Initiate and maintain high level relationships with internal and external stakeholders, including trial sponsor staff, key opinion leaders, hospitals, professional societies and associations where required., • Assist PL to review and contribute to scope change proposals for clinical aspects prior to finalisation and sponsor review, • Provide technical advice and suggestions for process improvement to other areas of Emerald Clinical as required, • May participate in bid defense presentations for clinical service in partnership with Business Development and may lead the presentation for smaller, less complex regional studies. Quality Management • Ensure the clinical management in the allocated projects are conducted in accordance with the Emerald Clinical Quality Management Strategy., • In the event of an audit and/or inspection work with key project team members to ensure inspection/audit readiness and complete follow-up for all team members, • Ensure compliance with file reviews plan and documentation as specified by Sponsor and/or Emerald Clinical, • Ensure co-monitoring activities conducted in accordance with Sponsor and/or Emerald Clinical requirements. About You Educated to degree level in pharmacy, medical, nursing, biological science, or other health-related disciplines or equivalent relevant experience. • Prior CRA experience preferred, with at least 5 years of monitoring, trial coordination or relevant industry experience, • Excellent working knowledge of, and ability to implement project activities in accordance with, ICH/GCP and all applicable regulations and guidelines in the relevant regions. Competencies • Fluent in written and spoken English, • Must have exceptional communication skills in both verbal and written form • Must have excellent organizational and time management skills, • Must be skilled in the area of delegation and task follow-up, • Must be able to prioritize multiple projects and tasks and coordinate these efforts • Must be able to work on complex projects involving various research and ancillary entities • Must be able to promote a positive customer service attitude with Sponsors and maintain positive working relationships with internal and external staff (team player), • Must maintain overall professionalism. Additional requirements • Experience working across multiple therapeutic areas. • Ability and willingness to travel domestically & globally (up to 25%, as require. What We Offer We understand that great work happens when people feel valued and supported. That’s why we provide: • Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience., • Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role., • Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role., • Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events., • Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients. Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives / Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: · Proven experience working within a UK Mobile Network Operator environment. · Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). · 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems. · 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia. · Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks. · Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion. · Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs. Responsibilities: · Attend sites as scheduled, fully prepared with correct equipment and materials. · Work independently or as part of a small team. · Starlink installation, decommissioning, and maintenance · Transmission migration activities · CSG/Router installation · Fibre installation and routing · Rack installation and deployment · Installation, commissioning, and integration of transmission equipment · Router and pre-aggregates installation · Patching and labelling · Joint site visits and fault finding · Site surveys and migrations · AC/DC electrical installation · BTS, BSC, and Core installation and optimisation · Rigging, router switch installation/swapping · Ericsson installations · VMO2 transmission enablement, DC and space enablement · Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records. · Adhere to all operational and safety procedures at all times. · Collect and manage required data and tools for task completion. · Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities. · Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated. Person Specification Essential: · Must have UK work experience. · Full UK driving licence. · Own car/van, laptop, test phone, and tools. · Strong team player, capable of working independently. · Excellent attention to detail and problem-solving ability. · Positive, can-do attitude with flexibility to work nationwide. · Willingness to work outside normal hours when required. Academic & Technical Background Essential: · Background in Telecommunications or a closely related field. · Valid Health & Safety certifications for street works and rooftop access, including: · TEL003 Certification (or willingness to obtain within 2 weeks of joining) · Emergency First Aid · RF Awareness · Manual Handling · Asbestos Awareness · Rooftop Access (Fixed Ladder) · NRSWA Streetworks Certification Desirable: · BTEC ONC/OND (or equivalent) in a relevant technical subject. · DC and Electrical Awareness certification. 📧 How to Apply: To learn more or apply, please send your CV to:

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc a...

Position: Assistant Building Surveyor.We are currently recruiting for an Assistant Building Surveyor to join a well-established Chartered Building Consultancy.This role is offered on a remote working basis, with occasional travel into London and surrounding areas for site visits and client meetings.

The role reports to the Construction Manager and focuses on delivering safe, efficient, and high-quality construction projects within set timeframes. Prior experience as an Assistant Site Manager or Site Manager with a high‐volume residential house builder. Motivate, support and directly manage si

Assistant site manager – School extension project – West Kent - £competitive. Experience of working on construction sites, ideally within a main contractor or SME environmentA good understanding of construction processes and site coordination. As Assistant Site Manager, you will be supporting t

Working with the Site Manager, supervise all employed and sub-contract labour on site. Our client is looking for an Assistant Site Manager to work on a new project just outside of Dorset. This is an excellent opportunity for someone who has worked as an Assistant Site Manager.

Assist the Site Manager with the daily maintenance and smooth running of the school site. Open and close the premises, ensuring site security at all times. Undertake cleaning, site presentation, and grounds mainten.

We are looking to recruit an Assistant Site Manager to join our team based in East London, Hackney E8 & E2, (role will be based onsite). Joining us as an Assistant Site Manager,.

Spencer Ogden are currently seeking an Assistant Site Manager (General Site Manager) to support the delivery of a major energy infrastructure project in the South East. You will support the Senior Site Manager and Project Manager in coordinating multiple subcontractors and ensuring all site activiti

As Site Assistant, you will play an integral role on the team responsible for ensuring Ark Kings Academy is a safe, inviting and positive learning environment for pupils, staff and visitors. By proactively addressing maintenance and security issues, the Site Assistant plays a vital role in supportin

Spencer Ogden are currently seeking an Assistant Site Manager (General Site Manager) to support the delivery of a major energy infrastructure project in the South East. Support the Senior Site Manager and Project Manager with day-to-day site coordination. Assistant Site Manager (Outside IR35).

As an Assistant Site Manager, you will support the Site Manager to ensure construction is completed safely, to specification, within agreed timescales and cost parameters as well as to Lovell quality standards. Full Time, Permanent We have a fantastic opportunity for an Assistant Site Manager to joi

We have an exciting opportunity for an Assistant Site Manager to join our team working from our Eastern region and based at our site in Berryfields, Aylesbury, HP18 1BB on a permanent contract. Assistant Site Manager - Berryfields, Aylesbury, HP18 1BB. Accept responsibility for such duties and respo

As an Assistant Site Manager, you will support the Site Manager to ensure construction is completed safely, to specification, within agreed timescales and cost parameters as well as to Lovell quality standards. Full Time, PermanentWe have a fantastic opportunity for an&l