Aftersales Manager
il y a 7 jours
Belvedere
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. A rare opportunity has arisen for an experienced Aftersales manager to join our team in Belvedere The Role: • Manage the service department, ensuring internal, retail and warranty work runs efficiently, • Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time, • Manage service department processes, identify improvement areas and solutions, • Organise mobile service work for call outs and update customers, • Develop and maintain customer relationships, • Work towards key targets for service performance and growth, • Manage, coach and up skill staff when required, • Ensure all department members are working in accordance with group H&S policies, • Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/bench marking in Services Preferred Qualifications and Experience: • Excellent communication and interpersonal skills., • Good working knowledge of MS Office., • A proven and solid Truck or Van Aftersales/Service Management background is essential. What we can offer: • Career development, • Competitive salary and bonus, • Private Health Care, • Car Allowance.