Sla jobs in Newcastle Upon Tyne

ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer. You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA ...

Newcastle - Helpdesk Engineer – £25 -28K An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing technical support and maintenance to ...

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist with my clients 2nd Li...

What youll be doingAs anAccounts Receivable OperationsTeam Memberyou will:Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA);Input a high volume of receipts ...

Landells ????@ circlerecruitment . com Keywords: IT Service Desk Manager / IT Helpdesk Manager / ITIL / SLA / Service Delivery / Newcastle Circle Recruitment is acting as an Employment Agency in ...

Newcastle - Helpdesk Engineer - £25 -28K An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing technical support and maintenance to ...

Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovatio...

Supplier Relationship Lead - Global Facilities Services Firm Salary: £90,000 + bonus + package Location: UK Hybrid (home based / ability to travel Nationwide required) Contact: jobsmn@bramwithconsulting.co.uk We are currently partnered with a world-leading facilities management firm, dedicated to...

Location – Cheltenham, London, Manchester. Salary – up to £49.5k + bonus + benefits Who we are? Forfusion is a leading technology consultancy, we take pride in delivering world class services to our ever-growing client base. We are looking for talented, enthusiastic, and resourceful individuals t...

"Speaking as someone with a large company background, joining The Config Team was a breath of fresh air. This privately-owned family company has an amazing reputation and engages with world-renowned global brands. It’s a great place to grow professionally and support others in their development, ...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on bui...

The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, shor...

A 3rd Line Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.In this exciting 3rd Line Support Team Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, sho...

MUST HAVE FORTINET EXERIENCE As an Network Engineer - Fortinet, you will focus on customer support, optimisation delivery, and project deployments across our four technical pillars. We seek a candidate with a keen interest in multiple technologies and extensive experience in one or more of these ...

Job Title: Senior IT Field Service Engineer Salary: £29,000 + 5K Bonus + Company Car, Fuel Card, Paid Parking, Company Pension Type Of Employment: Permanent Location: Essex Working hours: Monday – Friday between shifts between 08:30 – 17:30 Are you an experienced IT Field Service Engineer who enj...

Fimatix are a leading Technology Consultancy who specialise in the FinTech, Financial Services, RegTech and HM Government sectors. Our Talent Team have been asked by one of our RegTech clients to assist them during a period of substantial expansion to recruit a number of additional people into th...

An engineering business is seeking a Technical Estimator to provide support for the HVAC service team in the Shepperton area Full Job Description Your Company: NET Recruit is delighted to be supporting a highly-successful business operating in the engineering HVAC industry, on their search of the...

Contract Manager - 1 year FTC Manchester or London - Hybrid Competitive Salary At Peregrine, we’re proud to be recruiting on behalf of our client who are dedicated to connecting Britain to leading smarter, greener lives. Here you will have the power to challenge and make a change with real respon...

Title: Director, Order Assurance Location: EU/US (flexible) Role Summary The Order Assurance team is responsible for working with GTT sales and clients to ensure that services sold by the GTT sales and account management teams are controlled so that orders (PONs) built into the GTT database of re...

MKM Building Supplies are seeking a motivated and experienced Fleet Engineer to join our Transport Department based in Hull supporting MKM’s Branch Group nationwide. Your primary responsibility is to ensure the efficient operation of our HGV fleet through effective management of our external serv...

Set, monitor, and control SLA's and KPI's, identifying opportunities to add value across delivery stakeholders. * Ensure mobile personnel manage the contract according to agreed SLA's and KPI's for ...

Oversee the delivery of exceptional payroll services, ensuring adherence to SLA's and KPI's in line with payroll legislation and internal policies. * Foster a culture of high employee and customer ...

Ensure strict adherence to agreed service levels, ensuring awareness of commercial impact to the business if not completed to SLA's. * Take meticulous notes during client interactions to capture all ...

Ensure all operational based helpdesk tickets are triaged and responded to within SLA's. * Working with various teams including Engineering and QA to ensure optimal response times. * Ensure that ...