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Staff assistant jobs in HayesCrear alertas

  • Sales Assistant
    Sales Assistant
    hace 4 días
    Jornada completa
    Denham

    Sales Assistant Duties: • Provide excellent customer service by answering queries over the phone and sales counter, processing orders, and offering product recommendations., • Advise customers on building materials and products, ensuring a positive experience., • Engage in daily cold calling, following up with accounts or prospective clients to secure potential orders. Prepare quotations based on customer requirements and work to convert leads into confirmed orders., • Process sales orders, handle cash/card transactions, and manage till operations accurately., • Serve customers who come to collect their orders, ensuring timely and accurate order fulfilment., • Assist with stock control and inventory management at the counter, ensuring proper product display and restocking., • Meet sales targets by promoting additional products and services., • Ensure compliance with health and safety procedures at the counter., • Oversee daily yard operations, ensuring proper storage and organization of materials., • Help yard staff to ensure efficient and safe operations., • Maintain accurate stock records and oversee the correct loading and unloading of materials., • Help in the preparation and loading of customer orders, ensuring timely dispatch., • Check Lorries/Tippers: Inspect lorries/tippers before departure to ensure they are loaded correctly, safely, and comply with delivery documentation, ensuring secure and safe transport., • Resolve Discrepancies: Address and resolve any discrepancies related to deliveries, both before and after they have been dispatched, ensuring the correct items are delivered and any issues are handled promptly., • Look After Shop Area: Oversee and maintain the shop area by shelving and organizing products when deliveries arrive, ensuring the shop is neat and products are properly displayed for customers.

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    hace 7 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Front of House Team Member
    Front of House Team Member
    hace 21 días
    £12.5–£12.75 por hora
    Jornada completa
    Brentford

    Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.

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