Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms
Key Responsibilities: Prepare and cook a variety of traditional Turkish dishes, including chicken & lamb shish, kofte kebabs, and other menu items. Ensure consistency and quality in every dish served, maintaining our restaurant's reputation for excellence. Manage kitchen operations in the absence of the head chef, including inventory, ordering supplies, and maintaining cleanliness and organisation. Assist other kitchen staff on food preparation to ensure timely order preparation. Collaborate with management for menu updates and feedback from customers. Ensure food hygiene standards are maintained at all times.