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  • Sous Chef
    Sous Chef
    2 days ago
    £19.63–£31.38 hourly
    Full-time
    London

    Senior, experienced event chefs Sous, Lead Chefs / Senior Lead and Head Events Chefs needed to support various event caterers in London: In June and July, then September, over the winter until Christmas. The work will suit chefs who are comfortable leading teams and running events from start to finish. From Job sheet to Function. Managing the kitchens, running the pass, ensuring plate presentation and garnishing are at the highest level. Pay Range • Rate per Hour £19.63 (£21.51 Inclusive of Holiday) to £28.00 (£31.38 Inclusive of Holiday), • Sous Event, Lead Chef, Senior Lead and Head Event chef Roles, • Rate depends on clients, projects, and function size., • Weekly Paid Times of Work -Monday to Friday -7.00/8.00 am till 4/5 pm + Evening Functions -Some Weekends – To Support Functions, i.e. Weddings Key Responsibilities: • Manage and control food production and preparation for events., • Supervise the team of chefs on site, • Work on and Lead events, mainly within London but occasionally outside of London., • A driver's license is preferable. What We Offer: ·Flexible Week-to-Week Roles over Summer and Winter ·You can stop and start with us around your other work or commitments ·Work with a range of small to medium or larger caterers ·Odd booking with Band/Tour Caterer, Festival or Film Set ·Account manager who supports you, negotiates rates and manages your diary for you. Your Ideal Experience and Requirmenst: • Proven experience in a similar role with an event caterer, production kitchen, luxury hotel, or venue., • Experience in leading chef teams from prep to running a function., • Cool, calm under pressure, and a positive problem-solving mindset, • Availability from June to July or September to December, • Level 3 Food Safety and Allergen Certification If you are interested in a role, please apply now. We can arrange a call

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  • Front of House Manager
    Front of House Manager
    6 days ago
    £14–£15 hourly
    Full-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • Head Chef
    Head Chef
    2 days ago
    £20.97–£31.38 hourly
    Full-time
    Londres

    Experienced event chefs- Lead Chefs / Senior Lead and Head Events Chefs needed to support various event caterers in London: In June and July, then September, over the winter until Christmas. The work will suit chefs who are comfortable leading teams and running events from start to finish. From Job sheet to Function. Managing the kitchens, running the pass, ensuring plate presentation and garnishing are at the highest level. Pay Range • Rate per Hour £20.97 (£23.50 Inclusive of Holiday) to £28.00 (£31.38 Inclusive of Holiday), • Lead Chef, Senior Lead and Head Event chef Roles, • Rate depends on clients, projects, and function size., • Weekly Paid Times of Work -Monday to Friday -7.00/8.00 am till 4/5 pm + Evening Functions -Some Weekends – To Support Functions, i.e. Weddings Key Responsibilities: • Manage and control food production and preparation for events., • Supervise the team of chefs on site, • Work on and Lead events, mainly within London but occasionally outside of London., • A driver's license is preferable. What We Offer: ·Flexible Week-to-Week Roles over Summer and Winter ·You can stop and start with us around your other work or commitments ·Work with a range of small to medium or larger caterers ·Odd booking with Band/Tour Caterer, Festival or Film Set ·Account manager who supports you, negotiates rates and manages your diary for you. Your Ideal Experience and Requirements: • Proven experience in a similar role with an event caterer, production kitchen, luxury hotel, or venue., • Experience in leading chef teams from prep to running a function., • Cool, calm under pressure, and a positive problem-solving mindset, • Availability from June to July or September to December, • Level 3 Food Safety and Allergen Certification If you are interested in a role, please apply now. We can arrange a call, and if it works for you, we will organise an in-person meeting. Roles are immediate start now and through the year.

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  • General Manager
    General Manager
    7 days ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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  • General Manager
    General Manager
    17 days ago
    £30000–£50000 yearly
    Full-time
    Clapham, Lambeth

    General Manager – Busy Café & Bar (Clapham) We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and loves building strong teams and delivering exceptional customer experiences. Salary: £35,000 – £55,000 per year (depending on experience) The Role As General Manager, you will take full ownership of the day-to-day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture. Key Responsibilities • Lead, motivate and develop a high-performing team, • Oversee daily operations across café and bar service, • Deliver excellent customer service and create a welcoming environment, • Manage staffing levels, rotas, and recruitment, • Maintain strong operational standards including hygiene, health & safety, • Control costs, stock, and ordering to meet financial targets, • Monitor performance and drive revenue growth, • Work closely with senior leadership across the group, • Ensure consistent quality of food, coffee, and drinks What We’re Looking For • Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar), • Strong leadership and team management skills, • Highly organised with excellent attention to detail, • Positive, proactive attitude and strong work ethic, • Ability to perform under pressure in a busy environment, • Excellent communication and people skills, • Experience managing stock, budgets, and labour costs, • Passion for hospitality, coffee, and customer service What We Offer • Competitive salary £35k+ depending on experience, • Opportunity to grow within an expanding independent hospitality group, • Supportive senior leadership and strong team culture, • The chance to lead a busy, vibrant venue in the heart of Clapham If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro

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