JOB TODAY logo

Stakeholder manager jobs in BansteadCreate job alerts

  • Senior Technology Consultant (CTO-Level Advisory)
    Senior Technology Consultant (CTO-Level Advisory)
    11 days ago
    £70000–£75000 yearly
    Full-time
    London

    KRS Infotech Limited is seeking a Senior Technology Consultant to provide CTO-level technology leadership and advisory services across complex digital initiatives for enterprise clients. This role is a UK-based position within KRS Infotech Ltd and involves delivering strategic technology leadership, architecture oversight, and engineering governance as part of KRS’s professional services offering. The role does not constitute an executive, officer, or employment position within any client organisation. Key Responsibilities • Provide senior technology leadership across designated programmes, platforms, or initiatives, • Define and evolve technology strategy, architecture, and engineering standards, • Lead technical decision-making for complex distributed systems and platforms, • Advise on scalability, security, performance, and resilience of enterprise systems, • Partner with product, engineering, and business stakeholders to align technology with business goals, • Review and guide software development practices, tooling, and delivery models, • Mentor senior engineers and technology leads within delivery teams, • Represent KRS Infotech in senior technical discussions with international clients, • Scope & Governance, • The role delivers CTO-level capability, not a CTO appointment, • Authority is limited to advisory and programme-level leadership, • No corporate officer, director, or executive authority within client organisations, • Employment, performance management, and reporting remain with KRS Infotech Ltd, • Required Skills & Experience, • Significant experience in senior technology leadership roles (e.g. Head of Engineering, Principal Architect, Technology Director, CTO-level consultant), • Strong background in enterprise software architecture and system design, • Experience leading technology strategy for large-scale, complex platforms, • Proven ability to advise senior stakeholders at executive and board-adjacent level, • Deep understanding of modern engineering practices, cloud platforms, and scalable architectures, • Experience working in consulting or professional services environments, • Excellent communication and stakeholder-management skills

    Immediate start!
    Easy apply
  • Application Support Lead
    Application Support Lead
    2 months ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

    Immediate start!
    Easy apply