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About The RoleAs a QA Manager, you help make sure the food we produce is safe, legal and high quality every day. You lead the Quality Assurance team and oversee quality systems across the site. You work closely with Operations, Technical and other teams to make sure standards are followed, issues are resolved quickly and continuous improvement is part of everyday work. Key Responsibilities: Lead and manage the QA team across site operations.Act as the main point of contact for food safety and quality matters.Ensure quality systems meet customer, legal and company standards.Work closely with Operations to maintain strong quality and hygiene practices.Manage non‑conformances, making sure actions are completed and closed out.Investigate quality, micro or process issues and agree clear outcomes.Support audits, inspections and customer visits.Help develop and maintain HACCP and food safety systems.Train, coach and develop QA colleagues and auditors.About You We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience: You will have experience in a QA or technical role within food manufacturing.Bringing a good understanding of food safety, quality systems and audits.With confidence leading teams and working with production colleagues.Bringing a calm, practical approach when dealing with issues or challenges.You will have strong attention to detail and will be able to explain standards to different stakeholder groups.What We Offer We’re building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive. Company pension scheme Access to health and well-being support, such as healthcare, optical and dental discounts Employee discount scheme Experience annual pay reviews Profit related pay Opportunity for extended leave Free on-site parking Unlock your potential through training and growth opportunitiesAbout YouAbout UsSamworth Brothers is a fourth-generation family business, trusted by many of the UK’s best-known retailers to produce high-quality own-label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build. At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative. All LocationsLeicesterAll Locations is a required fieldAll DepartmentsTechnicalAll Departments is a required fieldAdvertising SalaryNot SpecifiedVacancy TypePermanentNormal Working Days:Monday - FridayNormal Start & Finish Time:08:30 - 17:00

Group FP&A Manager Location: Leicester, Hybrid (2 days per week in the office) \n Salary: up to £90,000 + Bonus + Excellent Benefits \n The Opportunity \n An exciting opportunity has arisen to join a leading Financial Services business as a Group FP&A Manager, playing a pivotal role in partnering with Executive Leadership to drive financial performance across multiple business divisions. \n This is a highly commercial leadership position, responsible for business partnering, financial planning, budgeting, forecasting and performance reporting. You'll provide strategic financial insight to senior stakeholders while leading a high-performing FP&A team and helping shape the future direction of the finance function through continuous improvement and enhanced reporting capabilities. \n If you thrive in a fast-paced, commercially focused environment and enjoy influencing senior decision-makers, this represents an excellent opportunity to make a genuine impact. \n Key Responsibilities \n\n • Partner with Executive Leadership and senior stakeholders to support strategic decision-making and deliver financial objectives.\n, • Lead the annual budgeting, forecasting and long-range planning processes across multiple business divisions.\n, • Deliver insightful financial analysis, performance reporting and commercial recommendations to Executive and Board-level stakeholders.\n, • Challenge business performance, identifying risks, opportunities and key financial drivers.\n, • Produce high-quality monthly management information, board reporting and executive performance packs.\n, • Build strong relationships across the business, ensuring financial plans are robust, aligned and clearly understood.\n, • Lead financial modelling and commercial analysis to support strategic initiatives and investment decisions.\n, • Drive improvements in finance systems, reporting, automation and data quality.\n, • Support wider finance transformation initiatives and continuous process improvement.\n, • Lead, mentor and develop a team of finance professionals, fostering a culture of commercial excellence and high performance.\n\n About You \n You'll be a commercially minded finance professional who enjoys partnering with senior stakeholders and influencing business performance. \n You'll ideally bring: \n\n • ACA, ACCA or CIMA qualification with strong post-qualified experience.\n, • Significant experience within FP&A, Commercial Finance or Strategic Finance.\n, • Previous experience within Financial Services, Wealth Management or Asset Management.\n, • A proven track record leading budgeting, forecasting and management reporting within a complex organisation.\n, • Strong financial modelling and analytical skills.\n, • Excellent stakeholder management skills with the confidence to challenge and influence senior leadership.\n, • Previous people management experience with a passion for developing high-performing teams.\n, • Experience improving finance processes, reporting and systems, with an interest in automation and business intelligence.\n\n What's on Offer \n\n • Hybrid working (2 days per week in the office).\n, • Opportunity to partner directly with Executive Leadership.\n, • High-profile, commercially focused leadership role.\n, • Strong career progression within a growing Financial Services organisation.\n, • Competitive salary, bonus and comprehensive benefits package.\n

Finance Director - Leicester - £95,000 - £110,000 \n 12 Month Fixed Term Contract \n \n This is an excellent opportunity for a Qualified commercial individual to partner with the CFO and support the business (and small finance team) to produce accurate reporting, as well as improve efficiencies, whilst working on some exciting finance projects. You will be a problem solver, who is a strong communicator and stakeholder manager, as well as someone in the detail. \n \n Working closely with commercial and operations teams, this role is key in driving revenue growth and profitability, as well as ensuring excellent governance. You will take full responsibility for forecasting, budgeting, and planning, as well as monthly reporting. The initial contract will be for 12 months, but there is likely to be opportunity beyond this, and potential to go permanent. The role offers hybrid work from home and the company has a great culture and vision.

Project & Small Works Manager (Electrical) \n Leicester | £45,000 - £60,000 + Car Allowance + Bonus + Benefits \n Reed Engineering is recruiting for an experienced Project & Small Works Manager on behalf of a successful and growing electrical contractor with an excellent reputation across the commercial, industrial and specialist sectors. \n This is a fantastic opportunity for an Electrical Project Manager looking for a varied role that combines project delivery, small works management and commercial responsibility within a supportive and forward-thinking business. \n The Role \n You will be responsible for managing electrical projects from initial enquiry through to completion, ensuring projects are delivered safely, on time and within budget. You will also play a key role in pricing, quoting and managing small works and reactive maintenance projects. \n Key Responsibilities \n\n • Manage electrical projects from planning through to successful handover.\n, • Ensure projects are delivered safely, on time, within budget and to a high standard.\n, • Coordinate labour, materials, subcontractors and project resources.\n, • Monitor progress, manage programmes and resolve any project issues.\n, • Manage project variations and additional works.\n, • Prepare quotations for small works, maintenance and reactive electrical projects.\n, • Assess labour, material and subcontractor requirements.\n, • Manage awarded small works projects through to completion.\n, • Build and maintain strong client relationships.\n, • Attend site and client meetings.\n, • Ensure compliance with health, safety and quality standards.\n, • Oversee testing, commissioning and project handovers.\n\n About You \n To be successful in this role, you will have: \n\n • Proven experience as an Electrical Project Manager.\n, • Strong knowledge of electrical installations and building services.\n, • Experience delivering projects from inception to completion.\n, • Good commercial awareness and cost management skills.\n, • Strong communication and stakeholder management abilities.\n, • Ability to manage multiple projects simultaneously.\n, • Proficiency in Microsoft Office.\n, • Full UK Driving Licence.\n\n Desirable \n\n • Experience pricing and managing small works projects.\n, • HNC/HND or Degree in Electrical Engineering or Building Services.\n, • SMSTS, ECS/CSCS, IOSH or NEBOSH certification.\n, • PRINCE2, APM or equivalent project management qualification.\n\n What's on Offer? \n\n • £45,000 - £60,000 Salary\n, • Car Allowance\n, • Performance-Related Bonus\n, • Company Pension\n, • Life Assurance\n, • Employee Assistance Programme\n, • Ongoing Training & Development\n, • Career Progression Opportunities\n, • Stable and Growing Business\n, • Supportive Working Environment\n\n Apply Now \n This position would suit an ambitious Electrical Project Manager seeking greater responsibility, autonomy and long-term career development within a well-established and expanding organisation. \n Apply today or contact Gary Larner at Reed Engineering for a confidential discussion.

Your new company \n A growing Financial Services organisation based in Leicester is seeking an experienced Senior Finance Manager to join its leadership team. Operating in a dynamic and regulated environment, the business has built a strong reputation for delivering excellent service and continued growth. This is an exciting opportunity to join a forward-thinking organisation where finance plays a critical role in driving strategic decision-making and business performance. \n Your new role \n Reporting directly to the Head of Finance, you will take ownership of both the financial reporting and financial planning & analysis functions, providing accurate financial information and valuable commercial insight to support business growth.You will lead a small finance team of three junior accountants, overseeing their development whilst ensuring the delivery of a high-quality finance service across the organisation. \n Key responsibilities will include: \n\n • Leading the monthly, quarterly and annual financial reporting processes.\n, • Managing the preparation of statutory accounts and supporting external audits.\n, • Ensuring compliance with financial regulations, accounting standards and internal controls.\n, • Ownership of budgeting, forecasting and long-term financial planning activities.\n, • Delivering insightful management information, variance analysis and performance reporting.\n, • Partnering with senior stakeholders across the business to support strategic initiatives and decision-making.\n, • Identifying trends, risks and opportunities through detailed financial analysis.\n, • Driving continuous improvement within finance processes, systems and reporting.\n, • Managing and developing a team of three junior accountants, providing coaching and mentoring support.\n, • Supporting the Finance Director with ad hoc projects, business cases and commercial analysis.\n\n What you'll need to succeed \n To be successful in this role, you will be a qualified accountant (ACA, ACCA) with a strong background in both financial reporting and FP&A within a fast-paced environment. Practice background desired but not essential. Suited for a Second or Third Time Mover, so a background in Practice is desirable but not essential. \n You will also demonstrate: \n\n • Significant experience in a finance managerial position.\n, • Strong technical accounting knowledge and financial reporting expertise.\n, • Proven experience leading budgeting, forecasting and financial planning processes.\n, • Excellent analytical and problem-solving skills with the ability to interpret complex financial data.\n, • Previous people management experience and a passion for developing teams.\n, • Strong stakeholder management and business partnering capabilities.\n, • High levels of commercial awareness and the ability to influence decision-making.\n, • Advanced Excel skills and experience using finance systems and reporting tools.\n, • Financial Services experience would be advantageous but is not essential.\n\n What you'll get in return \n Competitive Salary & Benefits \n Hybrid Working \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n I'm hiring a Home Risk Pricing Manager for a leading UK insurer with a strong reputation for investing in pricing, analytics, and data science. \n This role sits within the Home Pricing function and offers a blend of pricing strategy, analytical problem-solving, and team leadership, supporting the delivery of profitable growth across the home insurance portfolio. The role\n Reporting into the Senior Home Risk Pricing Manager, you'll play a key role in shaping pricing strategy for the home insurance book. \n This isn't a pure modelling role. Instead, you'll use models, data, and pricing insight to make commercial decisions about how pricing should be adjusted to drive growth and profitability. \n You'll spend roughly half your time leading and coaching analysts, with the remainder focused on hands-on pricing analysis and strategy. What you'll be doing\n\n • Lead and develop a small team of pricing analysts\n, • Analyse policy, quote, claims, market and risk data to identify pricing opportunities\n, • Develop and deliver pricing insights to improve profitability and growth\n, • Work closely with Data Science, Actuarial, Underwriting and Engineering teams\n, • Critically review pricing and risk models developed by actuaries and data scientists\n, • Translate model outputs into effective pricing strategies and actions\n, • Identify customer segments where pricing can be optimised\n, • Support peer reviews, coaching and mentoring across the team\nWhat they're looking forEssential\n\n, • Personal lines insurance pricing experience (Home, Motor, Van, Travel, Bike, etc.)\n, • Senior Pricing Analyst, Risk Pricing Analyst, Pricing Manager or Risk Pricing Manager background\n, • Strong analytical and commercial mindset\n, • Experience working with pricing and risk models\n, • Strong stakeholder management and communication skills\n, • Python preferred (R also considered)\n, • SQL experience is beneficial\n, • Ability to turn analytical findings into pricing strategy and business outcomes\nNice to have\n\n, • Team leadership or mentoring experience\n, • Experience managing pricing portfolios\n, • Exposure to Home Insurance pricing specifically\nWhy join?\n\n, • Highly respected pricing and analytics function\n, • Opportunity to influence a major Home Insurance portfolio\n, • Strong blend of leadership and hands-on analytical work\n, • Flexible hybrid working\n, • Excellent benefits package\n, • Opportunity to work alongside Pricing, Data Science, Underwriting and Actuarial specialists\nPackage\n\n, • £65,000-£80,000 (potential flexibility for exceptional candidates)\n, • £5,000 car allowance\n, • Annual bonus scheme\n, • Private medical insurance\n, • Matched pension up to 10%\n, • 27 days holiday + bank holidays\n, • Hybrid working\n\n

Contracts Manager – Digital Infrastructure Location: Leicester, with travel across project sites Salary: Up to £75,000 Package: Company car or car allowance, private healthcare and excellent benefits An exciting opportunity has arisen for an experienced Contracts Manager to join the Digital Infrastructure division of a leading UK principal contractor. You will oversee a varied portfolio of projects across telecoms, EV infrastructure, civil engineering and associated building works. The position carries responsibility for the contractual, commercial and operational performance of multiple projects and frameworks, ensuring they are delivered safely, compliantly and in line with client expectations. This would suit an established Contracts Manager with strong leadership and contractual knowledge who is comfortable managing several projects, building client relationships and reporting directly to senior leadership. Key responsibilities Oversee multiple projects and contracts across telecoms, EV infrastructure, civils and building works. Manage contractual obligations from initial review and negotiation through to project completion. Ensure compliance with client requirements, company procedures and relevant legislation. Work closely with clients, stakeholders, project managers and delivery teams. Monitor programme performance, financial results, variations and contractual claims. Maintain accurate documentation, reporting and commercial records. Identify contractual and project delivery risks, implementing appropriate mitigation measures. Provide clear contractual advice to project and operational teams. Report to senior leadership on performance, risks, opportunities and financial position. Support the preparation of tenders, bids and framework agreements. Ensure health and safety requirements are embedded throughout project delivery. Support the continued improvement of contract management processes. Manage confidential and commercially sensitive information appropriately. About you The successful Contracts Manager will ideally possess: Proven experience as a Contracts Manager within telecoms, digital infrastructure, EV infrastructure or civil engineering. Experience managing multiple projects, contracts or frameworks simultaneously. A strong understanding of cabling, ducting and data network installations. Working knowledge of NEC contracts and other standard forms of contract. Strong commercial awareness, including variations, claims, risk and financial reporting. Excellent negotiation, communication and stakeholder-management skills. The ability to lead and support multidisciplinary project teams. Competence with Microsoft Office and relevant contract management systems. A degree or equivalent qualification in Civil Engineering, Construction Management or a related discipline. SMSTS or an equivalent health and safety qualification. Applications are also welcomed from experienced candidates whose careers and practical project exposure demonstrate an equivalent level of capability. Salary and benefits Salary of up to £75,000, depending on experience. Company car or car allowance. 28 days’ annual leave plus 8 bank holidays. Option to purchase up to 3 additional days’ holiday. Bupa private healthcare. * Comprehensive company pension. Further benefits include: Annual share purchase scheme, Paid membership of one relevant professional body, Cycle to Work scheme, Corporate discounts and employee wellbeing benefits, Employee assistance programme with confidential 24/7 support, Ongoing professional training and leadership development, Agile and flexible working arrangements where appropriate. This is an excellent opportunity to join a well-established principal contractor with a substantial forward order book, long-term project security and genuine scope for continued career progression

Overview: \n An opportunity has arisen for an experienced Contracts Manager to join a specialist infrastructure team delivering technically complex projects, with a strong focus on EV charging infrastructure and secure public-sector sites. \n The Contracts Manager will oversee the contractual and commercial aspects of multiple projects, managing obligations, risks and delivery. The role would suit candidates from an M&E, electrical, infrastructure, construction or similar technical background. Some projects may require higher levels of security clearance. \n \n Key Responsibilities: \n\n • Manage contractual aspects of projects from award through to completion.\n, • Review, negotiate and administer contracts and subcontracts.\n, • Ensure client, contractual and compliance requirements are met.\n, • Provide contractual support to Project Managers and delivery teams.\n, • Manage client, supplier and stakeholder relationships.\n, • Monitor variations, change control, claims, risks and contract performance.\n, • Maintain accurate contractual records and reporting.\n, • Report contractual risks, opportunities and financial performance to senior management.\n, • Support tenders, bids and framework opportunities.\n, • Ensure health, safety and compliance requirements are incorporated into projects.\n, • Manage confidential and commercially sensitive information.\n, • Support continuous improvement across contract management and project delivery.\n\n \n Qualifications: \n\n • Proven Contracts Manager or similar experience.\n, • Experience in M&E, electrical infrastructure, EV charging, construction, civil engineering or a related sector.\n, • Knowledge of NEC and other standard forms of contract.\n, • Relevant degree, HNC/HND or equivalent experience.\n, • Strong negotiation, communication and stakeholder management skills.\n, • Experience managing contractual risks, variations and claims.\n, • Competent with contract management systems and Microsoft Office.\n, • SMSTS or equivalent desirable.\n, • Full UK driving licence.\n, • Ability to obtain required security clearance where necessary.\n\n \n Benefits: \n\n • Competitive salary and comprehensive benefits package.\n, • Generous holiday entitlement, increasing with length of service, with the option to purchase additional days.\n, • Comprehensive pension scheme and private medical scheme options for salaried employees.\n, • Employee Assistance Programme providing free 24/7 support.\n, • Access to a wide range of corporate discounts, including the Cycle to Work scheme.\n\n \n Apply today to join a growing infrastructure team and play a key role in delivering major EV and secure-site projects across the UK.

📍 LEICESTER \n 💸Upto £48,000k \n \n We are seeking a highly capable and experienced Security Operations Manager to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders. \n \n The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives. \n \n YOUR RESPONSIBILITIES... \n \n\n • Oversee the daily delivery of all security operations across the centre\n, • Ensure effective deployment of security personnel and resources\n, • Maintain a safe and secure environment for customers, retailers, and staff\n, • Monitor and continuously improve operational performance standards\n, • Lead on emergency planning and response procedures\n, • Act as a key point of contact during incidents and major events\n, • Support and test business continuity and disaster recovery plans\n, • Provide line management to Operational Team Leaders and Control Room Supervisors\n, • Lead, motivate, and develop a large, multi-disciplinary security team\n, • Conduct performance reviews, coaching, and succession planning\n, • Foster a positive, inclusive, and high-performance team culture\n, • Identify training needs and ensure all staff are fully trained and compliant\n, • Deliver and support ongoing development programmes\n, • Ensure adherence to SIA licensing requirements and industry best practice\n, • Oversee control room operations, including CCTV monitoring and incident response\n, • Ensure compliance with relevant legislation and data protection requirements\n, • Maintain integrity, confidentiality, and proper use of surveillance systems\n, • Manage third-party security contracts and external service providers\n, • Build strong relationships with retailers, local authorities, and emergency services\n, • Act as a key liaison for all security-related matters\n, • Ensure full compliance with health & safety legislation and site policies\n, • Conduct risk assessments and ensure mitigation measures are implemented\n, • Promote a strong safety culture across the team\n, • Deliver a customer-first approach to security operations\n, • Ensure all interactions with the public and stakeholders reflect professionalism and care\n, • Support a welcoming and inclusive environment within the centre\n, • Contribute to the development and delivery of security strategies\n, • Support long-term planning, risk management, and resilience initiatives\n, • Drive continuous improvement and innovation within the security function\n\n \n ESSENTIAL SKILLS AND QUALITIES... \n \n\n • Proven experience in a senior security operations role, ideally within a retail or high-footfall environment\n, • Demonstrated experience managing and developing large teams\n, • Strong knowledge of security operations, including CCTV systems\n, • Valid SIA Licence (essential)\n, • Solid understanding of health & safety, compliance, and risk management\n, • Experience in emergency planning and incident management\n, • Knowledge of business continuity and disaster recovery principles\n, • Understanding of data protection and information security requirements\n, • Excellent leadership, communication, and stakeholder management skills\n, • Strong customer service ethos with the ability to engage with diverse audiences\n\n \n ABOUT YOU... \n \n\n • Professional, confident, and resilient under pressure\n, • Proactive and solutions-focused\n, • High attention to detail and integrity\n, • Strong decision-making and problem-solving abilities\n, • Committed to continuous improvement and excellence\n\n \n WHATS ON OFFER... \n \n\n • Opportunity to work at a prestigious, high-profile retail destination\n, • A leadership role with real impact on safety and customer experience\n, • Ongoing professional development and career progression\n\n \n 👉If you enjoy working fast paced environments, please send your CV to sally.ridgway@foundationrecruitment.com \n

Overview \n Are you an experienced procurement professional looking for an opportunity to make a real impact? \n Do you thrive in a fast-paced environment where you can take ownership, influence key business decisions and deliver measurable results from day one? \n At Kara Healthcare, we are committed to providing exceptional care for our residents and are guided by our core values of Care, Compassion, Respect, Integrity and Excellence. To support our continued growth, we are looking for a highly capable Procurement Manager who can hit the ground running and play a key role in strengthening our procurement function. \n We are looking for a commercially minded procurement professional with experience in sourcing, supplier management, and cost optimisation. You will drive value, deliver sustainable savings, and ensure our homes receive the products and services needed to provide outstanding resident care. \n If you are proactive, results-focused, and passionate about making a difference, we'd love to hear from you. \n \n Your duties: \n As Procurement Manager, you will be responsible for developing and implementing procurement strategies that support the operational and financial objectives of Kara Healthcare. You will work closely with key stakeholders across the organisation to ensure value for money, supply continuity and quality standards are consistently achieved. \n \n Key Responsibilities \n\n • Develop and implement procurement and sourcing strategies across multiple categories.\n, • Lead supplier negotiations to achieve best value, service quality and contractual terms.\n, • Identify and deliver sustainable cost-saving opportunities without compromising resident care.\n, • Manage procurement budgets and monitor expenditure against targets.\n, • Conduct spend analysis and provide detailed reporting to support decision-making.\n, • Lead tender processes and contract renewals in line with business requirements.\n, • Build and maintain strong relationships with suppliers and internal stakeholders.\n, • Monitor supplier performance and manage service level agreements.\n, • Identify and mitigate procurement, supplier and supply chain risks.\n, • Support continuous improvement initiatives across procurement processes and systems.\n, • Ensure procurement activities comply with relevant legislation, policies and best practices.\n\n \n Key Skills & Experience: \n We are looking for someone who has: \n\n • Proven experience in a Procurement Manager or Senior Procurement role.\n, • Strong strategic procurement and sourcing expertise.\n, • Demonstrable success in contract negotiation and supplier management.\n, • Experience delivering measurable cost reductions and value improvement initiatives.\n, • Strong budget management and commercial awareness.\n, • Advanced spend analysis and reporting capabilities.\n, • Excellent stakeholder management and influencing skills.\n, • Tendering and contract management experience.\n, • Risk management and supply chain management expertise.\n, • Strong communication and relationship-building skills.\n, • Experience driving change and continuous improvement.\n, • Advanced Excel skills and experience using procurement systems.\n, • Experience within elderly care, healthcare or social care environments is desirable.\n\n \n About you: \n The ideal candidate will be: \n\n • Commercially astute and business focused.\n, • Results-driven with a proactive approach.\n, • Highly organised and able to manage competing priorities.\n, • An analytical thinker with strong problem-solving abilities.\n, • A confident people person and skilled negotiator.\n, • Collaborative, resilient and adaptable.\n, • Passionate about balancing commercial value with exceptional quality of care.\n\n \n Why Join our team? \n At Kara Healthcare, every decision we make is centred around improving the lives of our residents. As Procurement Manager, you will have a direct impact on ensuring our homes receive the products, services and support they need to deliver outstanding care while achieving sustainable value for the business. \n If you are an experienced procurement professional looking for an opportunity to make a meaningful difference and are ready to hit the ground running, we would love to hear from you. \n Follow our CEO Nitesh Somani or Kara Healthcare LinkedIn to find out more about us. \n \n Apply today and become part of a team dedicated to delivering excellence in care.

The University of Leicester is seeking to appoint a Project Manager to support the successful delivery of a diverse portfolio of capital and revenue projects across the University's estate. \n \n The University of Leicester is a global leader in education and research, committed to innovation and excellence. Our estate spans 95 hectares and includes over 110 non-residential buildings and 191 residential properties, with the majority of academic facilities located on our main campus to the south of Leicester city centre. \n \n Working within Estates and Campus Services, the Project Manager will provide high-quality, client-focused project management across a broad range of construction and infrastructure projects. Reporting into the Project Delivery team, you will take responsibility for planning, implementing and delivering projects ranging from Long Term Maintenance schemes and minor works programmes through to carbon and energy reduction initiatives. Typically, projects will range in value from £250,000 to £5 million and will be delivered from inception through to completion. \n \n This is an excellent opportunity to play a key role in shaping and enhancing the University's estate. You will be responsible for establishing project briefs, supporting business case development, procuring and managing professional consultant teams and contractors, and ensuring projects are delivered to programmes and quality standards. Working closely with a wide range of internal stakeholders, you will provide a single point of accountability for project delivery, ensuring effective communication and governance throughout the project lifecycle. \n \n We are seeking candidates with a proven track record of delivering construction and refurbishment projects within a client-side, contractor or consultancy environment. You will possess strong technical and commercial understanding of the built environment, with experience managing projects through all stages of development and delivery. The successful candidate will have excellent stakeholder management skills, the ability to coordinate multidisciplinary teams, and a practical understanding of procurement, risk management and project controls. Experience within higher education, public sector estates, or the delivery of carbon and energy improvement projects would be advantageous. \n \n The University of Leicester offers a competitive salary and pension scheme, generous leave entitlement, and a strong commitment to your professional development. \n \n Further details about the University, the role, benefits, and the application process can be viewed via the candidate briefing pack - https://online.flippingbook.com/view/324802420/ \n \n Applications should consist of a comprehensive CV and a covering letter outlining your interest in the role. Please send applications to nick.coppard@mrgglobal.com \n \n The closing date for applications is 6 September 2026. \n Interviews will be held 28 September 2026. \n \n We believe that equality, diversity and inclusion is integral to a successful modern workplace. By developing and implementing policies and systems that challenge stereotypes across all aspects of our work, we have a culture that recognises and values the diverse contributions of our staff which benefits . Our strong values of inclusivity and equality support our efforts to attract a diverse range of high quality staff and students, and identify our University as a progressive and innovative workplace that mainstreams equality, diversity and inclusion. \n

We are seeking an experienced Employee Relations Specialist to join our Infrastructure Division on a 12-month fixed-term contract. \n \n This is a highly visible, commercially focused role responsible for driving improvements in absence management, reducing employment-related risk, and supporting managers in the effective resolution of employee relations matters. \n \n Working closely with divisional leadership and HR stakeholders, you will lead on a varied ER caseload while delivering measurable improvements in absence rates, manager capability, and case resolution outcomes. \n \n This role offers the opportunity to make a significant commercial impact within a friendly, pragmatic, and down-to-earth HR team, supported by dedicated HR administration resources. \n \n Key Responsibilities \n Employee Relations Case Management \n\n • Manage a broad range of employee relations cases across multiple operating companies.\n, • Provide expert advice and guidance on:\n, • Absence management\n, • Wellbeing-related cases\n, • Disciplinary matters\n, • Grievances\n, • Appeals\n, • Performance-related issues\n, • Ensure cases are managed consistently, fairly, and in line with company policies and employment legislation.\n, • Support managers through formal employee relations processes, hearings, and investigations.\n\n \n Absence Reduction & Performance Improvement \n\n • Lead initiatives aimed at reducing absence levels across the division.\n, • Analyse absence trends and identify opportunities for intervention and improvement.\n, • Partner with operational leaders to implement practical absence management strategies.\n, • Deliver measurable cost savings through improved attendance management.\n\n \n Manager Capability Development \n\n • Build management capability across employee relations and attendance management processes.\n, • Coach and support managers to confidently handle first-stage absence meetings and other ER processes.\n, • Develop and deliver training, guidance materials, and practical tools.\n, • Establish and track capability metrics to demonstrate improvements in manager effectiveness.\n\n \n Reporting & Commercial Impact \n\n • Maintain accurate ER case records and management information.\n, • Track case volumes, closure rates, outcomes, and key performance metrics.\n, • Produce regular reporting for divisional leadership.\n, • Demonstrate clear return on investment and business impact through measurable outcomes.\n\n \n About You \n Essential Experience \n\n • Proven experience in a dedicated Employee Relations role.\n, • Strong track record of managing complex ER cases from start to finish.\n, • Experience supporting both blue-collar and professional employee populations.\n, • Strong absence management expertise with evidence of delivering measurable improvements.\n, • Excellent knowledge of UK employment law and HR best practice.\n, • Experience using HR metrics and data to demonstrate business impact.\n, • Ability to influence, challenge, and coach managers at varying levels of experience.\n, • Strong organisational and stakeholder management skills.\n\n \n Desirable \n\n • CIPD qualification (or equivalent experience).\n, • Experience working across multi-site or decentralised organisations.\n, • Experience within industrial, infrastructure, engineering, manufacturing, services, or similarly operational environments.\n\n \n Why Join Us? \n\n • Opportunity to make a genuine commercial impact within the Group's largest UK division.\n, • Exposure to a broad and varied ER remit.\n, • Collaborative and supportive HR team environment.\n, • Hybrid working model based in Leicester.\n, • Access to HR administration support, allowing focus on value-added ER activity.\n\n

Mode Search is proud to be partnering with a prestigious British luxury design and manufacturing business to recruit a Client Services Manager. Renowned for its exceptional craftsmanship and commitment to British manufacturing, the company creates beautifully designed furniture, lighting and interior products for a discerning international client base. \n \n This is an exciting opportunity to join a highly respected brand and take ownership of a key leadership position within the Client Services function. Reporting to the Client Services & Operations Manager, you will lead a dedicated team, ensuring the seamless delivery of exceptional client service while driving operational excellence across quoting, order management, aftercare and client support. \n \n If you are a people-focused leader with a passion for delivering outstanding customer experiences, improving operational processes and developing high-performing teams, this is an excellent opportunity to join a growing luxury business where you can make a genuine impact. \n \n This role is 5 days based in the office, allowing close collaboration with other departments. \n \n The Role \n\n • Lead, coach and develop the Furniture & Lighting Client Services team, fostering a collaborative and high-performing culture.\n, • Oversee the day-to-day management of the client support platform, ensuring workloads are prioritised effectively and service levels are consistently achieved.\n, • Manage the end-to-end client journey, overseeing quotations, order processing, aftercare requests and operational enquiries.\n, • Act as the key link between Client Development, Manufacturing, Product, Logistics and Finance teams to ensure seamless communication and service delivery.\n, • Support the resolution of complex client enquiries and escalated issues, ensuring timely and professional outcomes.\n, • Monitor team performance through KPIs and operational reporting, identifying opportunities to improve efficiency and service standards.\n, • Balance team workloads and resources, proactively identifying operational risks, bottlenecks and opportunities for continuous improvement.\n, • Create and maintain process documentation, training materials and operational best practice guides.\n, • Support recruitment, onboarding and the ongoing development of team members.\n, • Contribute to strategic projects and continuous improvement initiatives that support the future growth of the Client Services function.\n\n \n Requirements \n\n • Proven leadership experience within a client services, customer service or operations environment.\n, • Experience managing and developing high-performing teams through coaching, mentoring and performance management.\n, • Strong organisational and workload management skills, with the ability to manage multiple priorities in a fast-paced environment.\n, • Excellent communication and stakeholder management skills, with the confidence to collaborate across multiple departments.\n, • A track record of driving process improvements and operational efficiencies.\n, • Strong analytical skills with proficiency in Microsoft Office, particularly Excel.\n, • Experience using Zendesk or a similar customer support platform is highly desirable.\n, • Familiarity with ERP systems, including SAP Business One, would be advantageous.\n, • Experience within luxury interiors, furniture, design, hospitality or another premium product environment is preferred.\n, • Additional language skills would be an advantage.\n\n \n If you're looking to join a market-leading British luxury brand and lead a team committed to delivering an exceptional client experience, we'd love to hear from you. \n \n Please send your CV to info@modesearch.co.uk or click the Apply button. \n \n Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Description Location: Flexible / Home Based with National Travel Contract: Full Time Salary: Competitive Delphi Care Solutions is seeking an experienced Responsible Individual to lead and develop our growing RI consultancy service. This is a senior role combining statutory Responsible Individual responsibilities with consultancy, quality assurance, client relationship management, and service development. The successful candidate will act as the named Responsible Individual for an agreed portfolio of Ofsted-registered children's homes, providing effective oversight, governance, support, and challenge to providers and Registered Managers. Alongside this, they will help grow and shape Delphi's RI service, building strong client relationships and supporting the development of new business opportunities. • Act as the named Responsible Individual for an allocated portfolio of children's homes., • Ensure compliance with the Children's Homes (England) Regulations 2015 and Quality Standards., • Provide oversight, support, and challenge to Registered Managers., • Monitor safeguarding, quality, compliance, and service performance., • Review incidents, complaints, Regulation 44 and Regulation 45 reports, and improvement plans., • Maintain positive relationships with Ofsted and other key stakeholders., • Support homes through inspections, regulatory activity, and improvement programmes., • Contribute to the growth and development of Delphi's Responsible Individual consultancy service., • Develop and maintain strong relationships with clients and sector partners., • Support consultancy activity, new service development, and business growth opportunities. You will have: • Previous experience acting as a Responsible Individual., • Significant leadership experience within children's residential care., • Experience as a Registered Manager, Operations Manager, Head of Service, or equivalent., • Strong knowledge of Ofsted regulations, inspection frameworks, and safeguarding requirements., • Experience in quality assurance, service improvement, and regulatory compliance., • Excellent communication and stakeholder management skills., • Level 5 Diploma in Leadership and Management for Residential Childcare., • Multi-site management experience., • Experience opening and registering children's homes., • Consultancy or business development experience., • 25 days annual leave excluding Bank holidays, • Bright HR, • Bright Exchange, • Employee assistance program This is an opportunity to join a growing consultancy and play a key role in developing a specialist Responsible Individual service. You will have the autonomy to influence service quality, support providers, build lasting client relationships, and contribute to the continued growth of Delphi's Ofsted division. To apply, please submit your CV and a supporting statement outlining your Responsible Individual experience and suitability for the role. Delphi Care Solutions is committed to safeguarding and promoting the welfare of children and young people. Appropriate checks will be undertaken for the successful candidate.

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Reference: 4817783Job ID: 5407720Posted: 2026-07-30Closing date: 2026-10-28Location: LeicestershireSalary: Up to 75,000 + Car or Allowance (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Manufacturing & Production / LogisticsCompany: HaysConsultant: Jim FowlerHays office: Milton Keynes — First Floor, ll Exchange Square, North Fourth Street, MK9 1HLPhone: 01908 870251Email: jim.fowler@hays.comDistribution Centre ManagerLeicestershire | Up to 75,000 + Bonus + Car/Allowance + BenefitsYour new companyHays Supply Chain & Logistics are partnering with a well-established organisation to recruit an experienced Distribution Centre Manager to lead a significant warehousing and Logistics operation. This is an excellent opportunity for a senior logistics leader who enjoys delivering operational excellence, leading high-performing teams and driving continuous improvement within a fast-paced distribution environment. The successful candidate will take ownership of a sizeable operation, leading both warehousing and transport activities whilst working closely with senior stakeholders across the wider business.Your new roleKey Responsibilities will include;Leading a large-scale warehouse and distribution operation.Managing operational performance against service, safety, quality and cost objectives.Developing and coaching management teams to build a high-performance culture.Driving improvements in productivity, efficiency and customer service.Managing relationships with external logistics and transport providers.Supporting operational change and business improvement initiatives.Ensuring compliance with all relevant transport, warehouse and health & safety standards.Monitoring and analysing operational performance to identify areas for improvement.Working collaboratively with senior stakeholders to support wider business objectivesWhat you'll need to succeedTo be successful in this role, you will be able to demonstrate:Proven experience leading medium to large warehousing and distribution operations.Experience across both warehouse and transport functions.Strong people leadership skills with a track record of developing and improving teams.Experience managing third-party logistics or transport providers.Strong commercial awareness and operational decision-making capability.The ability to lead through change and drive continuous improvement.Excellent stakeholder management and communication skills.A hands-on, proactive leadership approach with a strong sense of accountabilityWhat you'll get in returnSalary up to 75,000Performance-related bonusCompany car or car allowancePrivate medical coverPension schemeAdditional flexible benefitsCareer development opportunities within a successful and growing organisationThis role would suit an ambitious logistics professional currently operating as a Distribution Centre Manager, Warehouse Operations Manager, Logistics Manager or Regional Distribution Manager looking for their next challenge.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4817783 - Jim Fowler

Senior Mechanical Project Manager — Leicester A leading engineering business based in Leicester is looking for an experienced Senior Mechanical Project Manager to lead the successful delivery of complex mechanical engineering projects from initial concept through to completion. This is a senior-level opportunity for an accomplished project manager with a strong mechanical engineering background, excellent commercial awareness and the ability to lead multidisciplinary teams, manage key stakeholders and deliver projects safely, on time and within budget. The Role The Senior Mechanical Project Manager will take overall responsibility for the planning, coordination and delivery of major mechanical engineering projects. Working closely with engineering, design, procurement, manufacturing and site teams, the successful candidate will ensure projects meet technical, commercial, quality and programme requirements. Key responsibilities will include: Managing mechanical engineering projects from design and development through to installation, commissioning and handover. Developing and maintaining detailed project programmes, budgets and delivery plans. Leading multidisciplinary project teams and coordinating internal departments, contractors and suppliers. Managing project risks, issues, change control and commercial performance. Working closely with customers and key stakeholders to ensure expectations and contractual requirements are met. Reviewing engineering designs, specifications and technical documentation. Coordinating procurement, manufacturing, installation and commissioning activities. Ensuring projects are delivered in accordance with health & safety, quality and regulatory requirements. Monitoring project progress, costs and performance, providing regular updates to senior management. Supporting business development, tendering and estimating activities where required. Driving continuous improvement across project delivery processes. About the Candidate The ideal Senior Mechanical Project Manager will have a strong track record of delivering complex mechanical engineering projects and be comfortable operating at a senior level within a technically demanding environment. The successful candidate is likely to have: Significant project management experience within mechanical engineering, manufacturing, industrial engineering or a related sector. A recognised mechanical qualification Proven experience managing sizeable projects, budgets and multidisciplinary teams. Strong understanding of mechanical engineering principles, manufacturing processes and project lifecycles. Excellent commercial, contractual and financial management skills. Strong communication and stakeholder-management abilities. The confidence to make decisions, manage competing priorities and resolve complex project issues. Experience with project management methodologies, planning tools and risk management. A proactive, structured and commercially focused approach. This is an excellent opportunity for a Senior Mechanical Project Manager looking to take ownership of high-value engineering projects and play a key role in the continued growth and success of an established Leicester-based business. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region’s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay – with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position ARC GROUP A focus on recruitment, a passion for people

The Role Sytner Group is looking for a proactive, commercially focused Website Manager to own and develop one of the UK's largest automotive retail websites. Working within Group Marketing, you'll work closely with Business Systems, Software Engineering and external partners to continually improve our digital platforms. This isn't a software engineering role, but you must be technically minded, comfortable discussing modern web technologies and able to translate business requirements into successful digital solutions. You'll take ownership of the website roadmap, customer experience, content management and digital performance, ensuring our website continues to deliver measurable value to both our customers and the business. Key Responsibilities Own the day-to-day management and performance of the Sytner website. Manage website content using a Headless CMS, preferably Storyblok. Deliver marketing campaigns, landing pages and website content updates. Work closely with Business Systems to define, prioritise and deliver new website functionality. Manage the website roadmap and coordinate releases. Monitor website performance, SEO, analytics and customer journeys. Identify opportunities to improve customer experience, engagement and conversion. Coordinate User Acceptance Testing (UAT) for new functionality. Manage relationships with third-party suppliers and digital partners. Ensure website content is accurate, engaging and aligned with brand standards. Champion continuous improvement through data, customer insight and innovation. Skills & Experience Essential Proven experience managing a large, customer-facing commercial website. Experience using a Headless CMS, preferably Storyblok. Technically minded with a good understanding of APIs, integrations and modern website architecture. Experience working closely with Business Systems and Software Engineering teams. Strong understanding of website analytics, SEO and digital best practice. Excellent stakeholder management and communication skills. Strong organisational and project management skills. Commercially focused with the ability to prioritise work that delivers measurable business value. Desirable Experience within Automotive Retail or a multi-site retail business. Experience working within Agile delivery environments. Knowledge of GA4, Google Tag Manager and modern digital marketing platforms. Personal Attributes We're looking for someone who: Takes ownership and is proactive. Brings high energy, enthusiasm and a positive attitude. Works at pace, removes obstacles and enables delivery rather than creating unnecessary process or delays. Builds strong relationships across Marketing, Business Systems and the wider business. Is commercially minded and customer focused. Is technically confident and comfortable working with both technical and non-technical stakeholders. Enjoys solving problems and driving continuous improvement. Thrives in a fast-paced environment with multiple competing priorities. Is curious, embraces innovation and is always looking for better ways of working. Working Pattern This is a highly collaborative role that requires regular engagement with colleagues across the business. The successful candidate will be expected to: Work from Penman Way and/or within the business a minimum of four days per week. Build strong relationships with dealership teams and key stakeholders. Spend time in the business to understand customer journeys and identify opportunities to improve the digital experience. Act as the link between Marketing, Business Systems to ensure successful delivery of website improvements. Success Measures A high-performing website that delivers an exceptional customer experience. Successful delivery of website enhancements and new functionality. Increased website engagement, lead generation and conversion. Strong collaboration between Marketing, Business Systems and Engineering. Continuous optimisation driven by data, customer insight and business priorities. A culture of rapid, high-quality delivery that keeps the website evolving in line with business needs. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Your new company A growing Financial Services organisation based in Leicester is seeking an experienced Senior Finance Manager to join its leadership team. Operating in a dynamic and regulated environment, the business has built a strong reputation for delivering excellent service and continued growth. This is an exciting opportunity to join a forward-thinking organisation where finance plays a critical role in driving strategic decision-making and business performance. Your new role Reporting directly to the Head of Finance, you will take ownership of both the financial reporting and financial planning & analysis functions, providing accurate financial information and valuable commercial insight to support business growth.You will lead a small finance team of three junior accountants, overseeing their development whilst ensuring the delivery of a high-quality finance service across the organisation. Key responsibilities will include: Leading the monthly, quarterly and annual financial reporting processes. Managing the preparation of statutory accounts and supporting external audits. Ensuring compliance with financial regulations, accounting standards and internal controls. Ownership of budgeting, forecasting and long-term financial planning activities. Delivering insightful management information, variance analysis and performance reporting. Partnering with senior stakeholders across the business to support strategic initiatives and decision-making. Identifying trends, risks and opportunities through detailed financial analysis. Driving continuous improvement within finance processes, systems and reporting. Managing and developing a team of three junior accountants, providing coaching and mentoring support. Supporting the Finance Director with ad hoc projects, business cases and commercial analysis.What you'll need to succeed To be successful in this role, you will be a qualified accountant (ACA, ACCA) with a strong background in both financial reporting and FP&A within a fast-paced environment. Practice background desired but not essential. Suited for a Second or Third Time Mover, so a background in Practice is desirable but not essential. You will also demonstrate: Significant experience in a finance managerial position. Strong technical accounting knowledge and financial reporting expertise. Proven experience leading budgeting, forecasting and financial planning processes. Excellent analytical and problem-solving skills with the ability to interpret complex financial data. Previous people management experience and a passion for developing teams. Strong stakeholder management and business partnering capabilities. High levels of commercial awareness and the ability to influence decision-making. Advanced Excel skills and experience using finance systems and reporting tools. Financial Services experience would be advantageous but is not essential.What you'll get in return Competitive Salary & Benefits Hybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you an experienced Project Manager looking for your next client-side opportunity? We’re recruiting for a Project Manager to deliver a range of estates and construction projects for a healthcare organisation in Leicestershire. You’ll manage multiple projects valued up to £10m, working closely with senior stakeholders, contractors, estates and design teams. This is an initial six-month contract with the potential to become permanent. The Role As the Project Manager, you will: Manage multiple estates and construction projects valued up to £10m. Oversee project budgets, programmes and timescales. Manage contractors and ensure high Health & Safety standards. Provide senior management with clear updates on project progress and costs. Coordinate with estates, design and construction teams. Ensure successful delivery within a live operational environment. About You To be successful as the Project Manager, you’ll have: Proven project management experience within estates, construction or a similar environment. Experience managing contractors, budgets and project programmes. Strong knowledge of Health & Safety requirements. Excellent stakeholder and communication skills. The ability to manage multiple projects simultaneously. Healthcare or NHS estates experience would be advantageous. What’s in it for You? £40 - £50 per hour, dependent on experience Initial six-month contract Potential to move into a permanent position Client-side Project Manager opportunity Projects valued up to £10m Varied healthcare estates project portfolio Location: Leicestershire Apply Now If you’re an experienced Project Manager looking for your next contract opportunity in Leicestershire, we’d love to hear from you. Click Apply Now to submit your CV or contact Tom Wilkinson for a confidential discussion. Interviews are taking place now, so apply today to secure your next Project Manager opportunity

M&E Design Manager - East Midlands / Hybrid (Work From Home flex) Up to £75,000 per annum + Car/Allowance + Comprehensive Benefits Package. Working for a national M&E / MEP Building Services Contractor. Overview An established, growing M&E contractor is seeking an experienced M&E Design Manager to lead and coordinate mechanical, electrical, and public health engineering design packages across a variety of projects. Acting as the key technical link between design consultants, architects, commercial teams, and site delivery staff, you will ensure all design packages are technically robust, buildable, cost-effective, and fully coordinated. Key Responsibilities Design Coordination: Lead design review meetings with external consultants and specialist sub-contractors to drive design progress from early stages through to site construction. BIM & Spatial Coordination: Work within BIM/Navisworks environments to perform clash detection and resolve spatial issues between building services and structural packages. Value Engineering: Review technical specs and propose innovative value engineering solutions to reduce construction costs without compromising quality or performance. Compliance: Ensure all MEP designs strictly comply with Building Regulations, British Standards, client requirements, and project sustainability targets (e.g., BREEAM). Site Technical Support: Oversee the RFI (Request for Information) and Technical Query (TQ) processes to support site-based engineering and installation teams. Stakeholder Interface: Coordinate directly with the main contractor's design lead, structural subtrades, and client bodies. Information Management: Utilize online document management systems to control, update, and issue live technical information and drawings. Key Requirements Education: Degree, HNC, or HND in Mechanical, Electrical, or Building Services Engineering. Experience: 5+ years of experience in an M&E Design Management or Senior Design Coordination role (contractor or consultancy background considered). Software: Proficiency with BIM workflows, Autodesk Revit, and Navisworks. Contracts: Practical understanding of standard D&B construction contracts (JCT / NEC). Professional Membership: CEng status or active membership with CIBSE, IET, or IMechE is advantageous. What’s on Offer Base salary up to £75,000 (dependent on experience). Flexible / Hybrid Work From Home. Company car or generous car allowance package. Competitive company pension scheme & performance-related bonuses. * Funded professional engineering memberships and ongoing CPD support. Mechanical OR Electrical bias is considered. Please apply with your updated CV

Advanced Resource Manager / Project Quality Control Engineer Location: Leicester Contract Length: 12 Months IR35 Status: Inside IR35 Rate: £40.00 - £45.00 per hour Umbrella OR £30.33 - £34.07 per hour PAYE Security Clearance: SC Clearance (or eligibility to obtain UK Security Check clearance) Overview We are seeking an experienced Advanced Resource Manager / Project Quality Control Engineer to support a major engineering and manufacturing project within a highly regulated environment. This role requires a quality-focused professional with extensive experience in supplier quality management, welding inspection, manufacturing quality assurance, and inspection activities across complex engineering projects. The successful candidate will play a key role in ensuring all quality control activities meet customer, project, regulatory, and company requirements while maintaining compliance with industry standards and nuclear-sector expectations. Key Responsibilities Quality Assurance & Supplier Management Liaise with customers to understand quality assurance, quality control, and inspection requirements. Review and approve supplier quality arrangements in line with project specifications. Assess and approve manufacturing documentation, including: Quality Control Plans (QCPs) Inspection & Test Plans (ITPs) Weld Schedules NDT Procedures Attend supplier and subcontractor kick-off meetings to ensure quality requirements are fully understood. Provide expert advice on quality control risks, issues, and compliance matters. Inspection & Quality Control Plan, coordinate, and assign inspection activities to inspection personnel. Conduct inspection assignments at supplier and manufacturing locations. Perform risk assessments before inspection activities. Inspect manufactured equipment and components. Witness key manufacturing processes, including: Non-Destructive Testing (NDT) Functional Testing Welding Activities Mechanical Inspection Activities Review and endorse quality documentation throughout the project lifecycle. Ensure timely completion and reporting of inspection activities. Manage final release and acceptance of procured items. Documentation & Compliance Maintain and review Life Time Records (LTRs) and project data dossiers. Prepare and manage project quality documentation. Develop project-specific procedures and local work instructions where required. Ensure quality plans incorporate health, safety, and environmental considerations. Ensure compliance with ISO 9001 and company Quality Management System (QMS) requirements. Support contract reviews, project handovers, and quality audits. Stakeholder Engagement Liaise with project teams, subcontractors, suppliers, and customers. Participate in project meetings and quality reviews. Act as a key quality representative across the project lifecycle. Essential Requirements Qualifications Weld Inspection Qualification: CSWIP 3.1 or CSWIP 3.2, or PCL Level 2 (Weld Inspection) Engineering apprenticeship supported by EITB NVQs or equivalent industry-recognised qualification. Eligibility to obtain or hold UK SC Security Clearance. Experience Experience operating within Nuclear or other highly regulated industries. Strong understanding of Quality Control Plans (QCPs) and Inspection & Test Plans (ITPs). Proven experience working within project environments with suppliers and subcontractors. Experience reviewing weld schedules and associated weld procedures. Knowledge and practical experience of: Fabrication and welding processes Mechanical inspection Assembly and testing activities Material certification review NDT techniques Experience supporting the manufacture, assembly, and testing of specialist engineered products or assemblies. Knowledge Good understanding of Nuclear Industry quality requirements. Strong working knowledge of: ISO 9001 Manufacturing processes and techniques Industry regulations and legislation Customer quality standards and expectations Desirable Requirements HNC or equivalent qualification in Engineering or a related discipline. NDT qualifications. Internal or Lead Auditor training. Experience with turnkey engineering projects. Exposure to supplier quality assurance programmes. Key Skills Strong stakeholder management and communication skills. Ability to influence and challenge constructively. Customer-focused mindset. Excellent written and verbal communication. Detail-oriented with strong report-writing capabilities. Ability to work independently and collaboratively. Proactive approach to continuous improvement. Strong organisational and planning skills. Competent in Microsoft Office applications including Word, Excel and Outlook. Commitment to promoting health, safety, and quality excellence. Additional Information Frequent travel to supplier locations and customer sites across the UK will be required. Occasional international travel may be required. Candidates must be eligible for SC Security Clearance. Immediate availability or short notice periods are highly desirable.Apply now to join a high-profile engineering programme where quality, compliance, and technical excellence are critical to project success. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

Electrical Project Manager – Building Services Contractor Leicester-based (Nationwide Projects) Up to £60,000 + Package As a specialist M&E recruiter, I’m currently working in partnership with a well-established and growing Building Services Contractor based in Leicester who is looking to appoint an experienced Electrical Project Manager to support their expanding project portfolio. This is an excellent opportunity to join a dynamic contractor delivering high-quality mechanical and electrical solutions across the UK, with project values ranging from £100K to £3M. The Role As Electrical Project Manager, you will take full responsibility for the successful delivery of electrical packages across multiple projects nationwide. This will involve regular travel, so flexibility is essential. Key responsibilities include: Managing projects from pre-construction through to completion Coordinating site teams, subcontractors, and suppliers Ensuring projects are delivered on time, within budget, and to specification Overseeing health & safety compliance across sites Liaising with clients, consultants, and internal teams Managing procurement, cost control, and project reporting The Candidate We’re looking for a driven and technically competent professional with a strong background in electrical building services. You will ideally have: Proven experience as an Electrical Project Manager within the M&E / Building Services sector Experience delivering projects in the £100K – £3M range Strong commercial awareness and project control skills Excellent communication and stakeholder management abilities Willingness to travel nationwide as required Relevant electrical qualifications (HNC/HND/Degree or equivalent preferred) What’s On Offer Salary up to £60,000 (depending on experience) Company package (vehicle/car allowance, pension, etc.) Opportunity to work on diverse and technically interesting projects Clear progression within a growing and reputable contractor If you’re an Electrical Project Manager looking for a fresh challenge with a forward-thinking contractor, I’d be keen to discuss this opportunity with you in more detail. GD1482

hackajob is partnering directly with NEXT to hire for this role.We are looking for an eCommerce Trading Manager to join our International Third Party marketplaces team! Based at NEXT Head Office in Enderby, Leicestershire!The Role:The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.As an eCommerce Trading Manager working in our International Third Parties team, you will be the key stakeholder and commercial driver for our Amazon marketplace ecosystem across Amazon EU (Germany, France, Spain, Italy) and Amazon USA, with the scope to expand into future global markets. Supporting the International Regional Manager, you will act as the primary owner of this channel, managing these territories like a business in its own right.This role offers a fantastic opportunity to take a significant step in your career, gaining the real ownership and responsibility needed to scale an international marketplace channel into a core pillar of our business. Leveraging your deep product knowledge, platform expertise, and strategic marketing skills, you will drive trading, maximise profitability and maintain pristine account health.What You'll Take On:Monitor daily trading data (Sales, Traffic, Conversion) across multiple categories (Fashion & Homeware) to identify growth pockets and deliver concise weekly updates to directors.Take full accountability for the Amazon P&L, driving profitability, managing platform risks and delivering innovative strategies around key events like Prime Day and Black Friday.Manage daily operations via Amazon Seller Central, safeguarding global Account Health Scores and swiftly resolving platform issues.Review and optimise Product Detail Pages (PDPs) to maximise CTR and conversion, while overseeing targeted advertising spend to drive incremental sales.Act as the primary person for Amazon account teams while collaborating internally with inventory and product teams to scale listing performance.What You'll Bring:Experience within an eCommerce role - within a retail or international environment.Hands-on experience managing an Amazon business via Seller Central (experience with EU/US markets and fashion brands is highly desirable).Strong understanding of eCommerce trends and analytics, with a proven ability to interpret data, identify trends and implement evidence based strategies.Familiarity with A/B testing methodologies and a commitment to continuous improvement.Ability to translate complex data and ideas into clear, actionable insights for both technical and non technical stakeholders.Thrives in a fast paced environment, easily adapting to changing priorities while maintaining a sharp focus on the customer experience.Accurately identifies own development needs and is eager to continuously learn and upskill.Comfortable with occasional international travel.TPBN1_UKTJ

National Service Manager Our client has been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service and sustainable solutions, we take pride in doing things differently. We're looking for an experienced National Service Manager to lead and develop our service operations across the UK. This is a key leadership role responsible for driving equipment availability, workshop performance, service quality, and operational excellence across all depots. You’ll be a strategic thinker with strong leadership skills, a passion for continuous improvement, and a proven ability to deliver results through people and process. Ypu will have managed a substantial cultural change, ideally with lean experience, in a multisite environment. A leader who has boots on the ground experience. What you'll do Lead, coach and develop Service Department Managers across the business Drive improvements in equipment availability, workshop productivity and service delivery Champion quality standards and promote a "Right First Time" culture across all service departments Monitor and review service KPIs, operational performance and productivity metrics identify trends, challenges and opportunities through weekly and monthly reporting Develop and implement standardised workshop processes and best practices across all depots Support depot teams with major repairs, complex service issues and asset management initiatives Improve equipment readiness, repair turnaround times and overall fleet utilisation Monitor workshop expenditure and identify opportunities to improve cost efficiency Support monthly P&L reviews and operational performance analysis Ensure workshops operate to the highest standards of health, safety and compliance Support recruitment, training and development of workshop teams nationally Contribute to the company's national service strategy and operational improvement projects Support the successful setup of new depots and ensure workshop standards are embedded from day one What we're looking for We're looking for an experienced professional who brings energy, leadership and a continuous improvement mindset to this role. Proven experience leading multi-site service, workshop or engineering operations Strong leadership and people management skills with the ability to develop high-performing teams Experience driving operational performance, productivity and service excellence Strong understanding of plant, fleet, equipment maintenance or engineering environments Excellent problem-solving and decision-making abilities Commercial awareness with experience managing budgets and controlling costs Strong analytical skills with the ability to interpret operational and financial data Knowledge of health, safety and compliance requirements within workshop environments Excellent communication and stakeholder management skills Ability to influence, motivate and drive consistency across multiple locations Full UK driving licence and willingness to travel nationally What you'll get A role with purpose and opportunity to make an impact A collaborative and inclusive environment Ongoing learning and development opportunities £250 ‘Love to Learn’ voucher each year to support your personal growth and learning goals One Volunteer Day per year to spend helping a cause that you care about Subsidised gym membership – we’ll cover 50% of your monthly cost (subject to criteria) 25 days’ holiday + bank holidays Enhanced maternity and paternity leave Mental health & wellbeing support programmes Regular team socials and events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Mode Search is proud to be partnering with a prestigious British luxury design and manufacturing business to recruit a Client Services Manager. Renowned for its exceptional craftsmanship and commitment to British manufacturing, the company creates beautifully designed furniture, lighting and interior products for a discerning international client base. This is an exciting opportunity to join a highly respected brand and take ownership of a key leadership position within the Client Services function. Reporting to the Client Services & Operations Manager, you will lead a dedicated team, ensuring the seamless delivery of exceptional client service while driving operational excellence across quoting, order management, aftercare and client support. If you are a people-focused leader with a passion for delivering outstanding customer experiences, improving operational processes and developing high-performing teams, this is an excellent opportunity to join a growing luxury business where you can make a genuine impact. This role is 5 days based in the office, allowing close collaboration with other departments. The Role • Lead, coach and develop the Furniture & Lighting Client Services team, fostering a collaborative and high-performing culture., • Oversee the day-to-day management of the client support platform, ensuring workloads are prioritised effectively and service levels are consistently achieved., • Manage the end-to-end client journey, overseeing quotations, order processing, aftercare requests and operational enquiries., • Act as the key link between Client Development, Manufacturing, Product, Logistics and Finance teams to ensure seamless communication and service delivery., • Support the resolution of complex client enquiries and escalated issues, ensuring timely and professional outcomes., • Monitor team performance through KPIs and operational reporting, identifying opportunities to improve efficiency and service standards., • Balance team workloads and resources, proactively identifying operational risks, bottlenecks and opportunities for continuous improvement., • Create and maintain process documentation, training materials and operational best practice guides., • Support recruitment, onboarding and the ongoing development of team members., • Contribute to strategic projects and continuous improvement initiatives that support the future growth of the Client Services function. Requirements • Proven leadership experience within a client services, customer service or operations environment., • Experience managing and developing high-performing teams through coaching, mentoring and performance management., • Strong organisational and workload management skills, with the ability to manage multiple priorities in a fast-paced environment., • Excellent communication and stakeholder management skills, with the confidence to collaborate across multiple departments., • A track record of driving process improvements and operational efficiencies., • Strong analytical skills with proficiency in Microsoft Office, particularly Excel., • Experience using Zendesk or a similar customer support platform is highly desirable., • Familiarity with ERP systems, including SAP Business One, would be advantageous., • Experience within luxury interiors, furniture, design, hospitality or another premium product environment is preferred., • Additional language skills would be an advantage. If you're looking to join a market-leading British luxury brand and lead a team committed to delivering an exceptional client experience, we'd love to hear from you. Please send your CV to info@modesearch.co.uk or click the Apply button. Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Overview: An opportunity has arisen for an experienced Contracts Manager to join a specialist infrastructure team delivering a range of technically complex projects, with a strong focus on EV charging infrastructure and secure public-sector sites. The Contracts Manager will oversee the contractual and commercial aspects of multiple projects, ensuring obligations are met, risks are managed and projects are delivered effectively. The role would suit someone from an M&E, electrical, infrastructure, construction or similarly technical background, with experience managing contracts in a fast-paced project environment. Due to the nature of some projects, higher levels of security clearance may be required. Key Responsibilities: Manage all contractual aspects of projects from award through to completion. Review, negotiate and administer contracts, subcontracts and related agreements. Ensure contractual obligations, client requirements and company policies are met. Provide contractual advice and support to Project Managers and delivery teams. Build and maintain strong relationships with clients, suppliers and key stakeholders. Monitor contract performance, variations, change control and potential claims. Identify contractual, commercial and delivery risks and implement appropriate mitigation. Maintain accurate contractual records, documentation and reporting. Report on contractual risks, opportunities and financial performance to senior management. Support the preparation of tenders, bids and framework opportunities. Ensure health, safety and compliance requirements are reflected within contractual arrangements. Manage confidential and commercially sensitive information appropriately. Support continuous improvement across contract management processes and project delivery. Work collaboratively across multiple projects, balancing competing priorities and deadlines. Qualifications: Proven experience working as a Contracts Manager or in a similar role. Experience within M&E, electrical infrastructure, EV charging, construction, civil engineering or a related technical sector. Strong understanding of NEC and other standard forms of contract. Relevant degree, HNC/HND or equivalent professional experience. Strong negotiation, communication and stakeholder management skills. Confident managing contractual risks, variations, claims and commercial issues. Competent using contract management systems and Microsoft Office. SMSTS or equivalent health and safety qualification desirable. Full UK driving licence. Ability to obtain and maintain the required level of security clearance for relevant projects. Benefits: Competitive salary and comprehensive benefits package. Generous holiday entitlement, increasing with length of service, with the option to purchase additional days. Comprehensive pension scheme and private medical scheme options for salaried employees. Employee Assistance Programme providing free 24/7 support. * Access to a wide range of corporate discounts, including the Cycle to Work scheme. Apply today to join a growing infrastructure team and play a key role in delivering high-profile EV and secure-site projects across the UK

As Brand Manager, you will lead the delivery of brand plans designed to strengthen market presence, increase consumer engagement, and support business growth. You'll work closely with cross-functional teams to bring campaigns, innovations, and commercial initiatives to life while ensuring the brand remains competitive in a FMCG environment. Client Details Our client is an established FMCG organisation with a strong presence across a range of consumer product categories. Known for its commitment to quality and continuous improvement, the business operates in a dynamic market and continues to invest in brand growth and innovation. Description Develop and implement brand strategies that support growth, market share, and profitability objectives. Manage the planning and execution of integrated marketing campaigns across a variety of channels. Analyse consumer, customer, and market insights to identify opportunities and inform decision-making. Work closely with sales, category, and product teams to ensure brand activities align with wider business goals. Support the development and launch of new products, from concept through to market introduction. Monitor campaign effectiveness and brand performance, making recommendations to optimise results. Manage external agency relationships and ensure projects are delivered on time and within budget. Prepare presentations and reports for internal stakeholders, providing clear recommendations and updates. Contribute to annual brand planning and support longer-term business objectives.Profile Previous experience in a Brand Manager or Assistant Brand Manager role within FMCG or a consumer-focused industry. Strong understanding of brand management and marketing activation. Commercially minded with the ability to balance strategic thinking and execution. Confident working with cross-functional teams and managing stakeholder relationships. Strong analytical skills with the ability to interpret data and generate insights. Excellent communication and organisational skills.Job Offer Competitive salary and performance-related bonus. Enhanced pension contribution and flexible working arrangements.This is a great opportunity for an ambitious Brand Manager to join a successful FMCG business and play a key role in its continued growth. If you're looking for a new challenge with genuine development opportunities, we'd be pleased to hear from you

Key Account Manager – FM Sector UK-based, with regular travel to customer sites and client meetings – You can be based anywhere Facilities Management – Key Accounts £55,000 + Bonus OTE £65,000 Competitive salary + bonus + car allowance/company car + benefits Account Management, Business Development & Commercial Growth Large portfolio of established FM and maintenance clients Fast-growing national business with significant development opportunities Are you a commercially focused Key Account Manager with experience in facilities management, maintenance, hire, procurement or a related B2B environment? Our client is looking for a Key Account Manager – FM Sector to manage and grow a substantial portfolio of clients across the facilities management and maintenance sector. This is an exciting opportunity to join a rapidly growing business and take ownership of customer relationships, account performance, service delivery and commercial development. The role As Key Account Manager, you will act as a trusted advisor to a portfolio of important clients, developing strong relationships and ensuring that every account delivers excellent customer service and sustainable commercial returns. You’ll work closely with customers, suppliers, operations, sales and internal service teams to coordinate the full customer journey. Combining account management, business development and commercial awareness, you’ll identify opportunities to retain and grow existing accounts while winning new business through compelling proposals and presentations. Your responsibilities will include: Managing and developing a large portfolio of FM and maintenance accounts. Creating and executing account development plans to drive customer growth, retention and profitability. Identifying and converting opportunities to expand existing relationships and win new business. Managing a high-value new-business pipeline and delivering significant commercial wins. Building trusted relationships with procurement, operations, facilities and senior customer stakeholders. Acting as the key link between customers and the internal teams supporting their service delivery. Ensuring customers receive a consistently high standard of service at every touchpoint. Conducting structured customer performance reviews and ensuring agreed service levels are achieved. Monitoring account performance, commercial results, risks and opportunities. Developing innovative proposals and presentations that respond to customer requirements. Working collaboratively with sales, operations and wider FM teams to improve communication and delivery. Identifying service improvements and taking ownership of actions through to completion. About you You’ll be a confident relationship-builder and natural deal-maker who understands how to grow a client portfolio and develop long-term commercial partnerships. You’ll be comfortable operating strategically with senior stakeholders while maintaining close attention to operational detail and customer satisfaction. The successful candidate will have: Proven experience in key account management, business development or strategic sales. Experience within facilities management, maintenance, hire, procurement or a related B2B sector. A demonstrable track record of winning new business and growing existing accounts. Strong commercial acumen and an understanding of account profitability. The ability to create compelling business proposals, presentations and account plans. Excellent customer and stakeholder management skills. Confidence conducting structured performance reviews and acting on the results. Strong communication, negotiation and relationship-building skills. The ability to coordinate multiple internal teams and customer workstreams. * A proactive, solutions-focused approach with strong ownership and follow-through. The opportunity This is an excellent opportunity to join a forward-thinking, high-growth business transforming how organisations procure tools, equipment, materials and essential services. You’ll have the opportunity to make a genuine impact on customer experience, account growth and business profitability while working with a broad range of clients and internal stakeholders. In return, you’ll join a business that values curiosity, fresh thinking, collaboration and professional development. If you’re an ambitious Key Account Manager looking for the opportunity to build relationships, win business and play a central role in the growth of an exciting FM proposition, we’d be keen to hear from you. Apply today to find out more

Contracts Manager – Digital Infrastructure Location: Leicester, with travel across project sites Salary: Up to £75,000 Package: Company car or car allowance, private healthcare, 28 days holiday + Bank Holidays, Bonus and excellent benefits on top. An exciting opportunity has arisen for an experienced Contracts Manager to join the Digital Infrastructure division of a leading UK principal contractor. You will oversee a varied portfolio of projects across telecoms, EV infrastructure, civil engineering and associated building works. The position carries responsibility for the contractual, commercial and operational performance of multiple projects and frameworks, ensuring they are delivered safely, compliantly and in line with client expectations. This would suit an established Contracts Manager with strong leadership and contractual knowledge who is comfortable managing several projects, building client relationships and reporting directly to senior leadership. Key responsibilities • Oversee multiple projects and contracts across telecoms, EV infrastructure, civils and building works., • Manage contractual obligations from initial review and negotiation through to project completion., • Ensure compliance with client requirements, company procedures and relevant legislation., • Work closely with clients, stakeholders, project managers and delivery teams., • Monitor programme performance, financial results, variations and contractual claims., • Maintain accurate documentation, reporting and commercial records., • Identify contractual and project delivery risks, implementing appropriate mitigation measures., • Provide clear contractual advice to project and operational teams., • Report to senior leadership on performance, risks, opportunities and financial position., • Support the preparation of tenders, bids and framework agreements., • Ensure health and safety requirements are embedded throughout project delivery., • Support the continued improvement of contract management processes., • Manage confidential and commercially sensitive information appropriately. About you The successful Contracts Manager will ideally possess: • Proven experience as a Contracts Manager within telecoms, digital infrastructure, EV infrastructure or civil engineering., • Experience managing multiple projects, contracts or frameworks simultaneously., • A strong understanding of cabling, ducting and data network installations., • Working knowledge of NEC contracts and other standard forms of contract., • Strong commercial awareness, including variations, claims, risk and financial reporting., • Excellent negotiation, communication and stakeholder-management skills., • The ability to lead and support multidisciplinary project teams., • Competence with Microsoft Office and relevant contract management systems., • A degree or equivalent qualification in Civil Engineering, Construction Management or a related discipline., • SMSTS or an equivalent health and safety qualification. Applications are also welcomed from experienced candidates whose careers and practical project exposure demonstrate an equivalent level of capability. Salary and benefits • Salary of up to £75,000, depending on experience., • Company car or car allowance., • 28 days’ annual leave plus 8 bank holidays., • Option to purchase up to 3 additional days’ holiday., • Bupa private healthcare., • Comprehensive company pension. Further benefits include: Annual share purchase scheme, Paid membership of one relevant professional body, Cycle to Work scheme, Corporate discounts and employee wellbeing benefits, Employee assistance programme with confidential 24/7 support, Ongoing professional training and leadership development, Agile and flexible working arrangements where appropriate. This is an excellent opportunity to join a well-established principal contractor with a substantial forward order book, long-term project security and genuine scope for continued career progression.

Project Manager / Senior Project Manager – Retail Midlands | Flexible / Hybrid Working £50,000 – £70,000 + Benefits The Opportunity An excellent opportunity has arisen for an experienced Project Manager or Senior Project Manager to join a growing project consultancy and become part of an established retail team. The role will involve working with major UK retail clients, delivering a varied portfolio of projects across the Midlands and wider UK. Projects will range from individual store projects through to multi-site rollout programmes, including new-build developments, refurbishments, extensions and fit-outs. This is a strong opportunity for someone who enjoys a fast-paced, client-facing environment and wants exposure to recognised retail brands and ongoing programmes of work. The Role You will take responsibility for projects from initial brief and feasibility through design, procurement, construction and handover. Depending on experience, you will either manage projects independently or take the lead across larger projects and programmes, coordinating clients, consultants, contractors and other key stakeholders. Typical responsibilities will include: • Full lifecycle project management from inception through to completion, • Managing retail fit-out, refurbishment and new-build projects, • Coordinating multidisciplinary design and consultant teams, • Developing and managing project programmes, • Managing scope, programme, budget, quality and project risk, • Procurement and contractor management, • Contract administration and post-contract delivery, • Managing projects within live retail environments, • Building strong relationships with clients and key stakeholders, • Supporting the delivery of multi-site retail programmes About You You will ideally have: • Experience delivering construction or property projects within the retail sector, • Project Management experience gained within a consultancy, client-side or relevant contractor environment, • Experience across both pre- and post-contract stages, • Exposure to retail fit-out, refurbishment, store rollout or new-build projects, • Strong client-facing and stakeholder management skills, • The ability to manage multiple projects simultaneously, • A relevant construction/property qualification, • MRICS, MCIOB or another professional qualification would be advantageous but is not essential Experience working with national retailers or delivering programmes across multiple locations would be particularly beneficial. Why Consider the Opportunity? The business is an established international project consultancy providing Project Management, Cost Management, Advisory, ESG and Asset Management services. The retail team works with major brands across projects ranging from individual stores to complex multi-location programmes, providing exposure to both fast-paced fit-out work and larger development projects. The position offers flexible working, autonomy, strong client exposure and opportunities for continued career development within a growing consultancy.

hackajob is partnering directly with NEXT to hire for this role.We're looking for an eCommerce Trading Manager to join our International Trading team on a 12 Month FTC (maternity cover)! Based from NEXT Head Office in Enderby, Leicestershire, offering a competitive salary range starting from £43,000 and great benefits!The Role:The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.As an eCommerce Trading Manager, you'll join a commercially driven team dedicated to growing our international business. In this role, you'll look closely at our website traffic and sales figures to understand how people shop, using those insights to make smart, effective updates to the site. By removing friction for our shoppers and improving their overall experience, you'll play a direct part in turning more online visits into profitable sales for your region.What You'll Take On:Drive profitable sales growth for your region.Understand and explain sales performance by market.Think commercially about the shopping experience.Build strong external relationships to support sales growth.Provide clear reporting and concise commentary to the wider business.Work closely with the Marketing Manager and Product Trading Lead to deliver commercially relevant content & campaigns.Own the onsite Funnel from start to finish.Understand and explain key Funnel metrics by market.Use data to drive decision making and identify opportunities for optimisation.Drive localisation for your region by understanding the nuances of customer behaviour and optimising onsite UX based on this.Translate new ideas into practical solutions that have a tangible impactOwn the test & learn roadmap for your regions, ensuring the commercial benefit of tests are analysed and successful outcomes are submitted forward for future developmentsFurther DetailsDeputise for the Regional Manager where required.Understand your customer and deliver on your growth objectives.Build a close understanding of the trading calendars & customer shopping behaviours in your region to leverage key trading opportunities for NEXT.Identify and champion additional online functionality and features that will grow sales in individual countries.Identify improvements within internal and external processes, constantly working to improve efficiency, service levels and profitability.Develop a wide network of productive relationships around the business to ensure International is considered and supported in strategic business decisions.Share business knowledge quickly and accurately to ensure teams are able to be fully effective and understand priorities that impact International.Support in the development and execution of key strategic opportunities; liaising with internal and external stakeholders in order to get the job done.What You'll Bring:Prior eCommerce experience within a Trading role.Analytical and comfortable with large volumes of data; including key web metrics.Strong commercial acumen and a customer first approach.Able to identify, implement and drive commercial improvements that will lead to tangible improvements in onsite conversion and overall sales performance.An exceptional communicator who is comfortable and experienced at presenting to senior management and senior stakeholders.Skilled at delivering engaging and informative content in a clear, concise manner that focuses on big commercial wins to help shape the wider International strategy.Not afraid to ask questions or make suggestions that will benefit International.Confident about taking on a leadership role, acting as a key stakeholder for various different project teams and deputising for the Regional Manager as needed.Organised, thorough and excited by a challenge.Able to work well in a busy and fast moving ecommerce environment with demanding deadlines and large cross-functional teams.TPBN1_UKTJ

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. The Dune Group operate a single Distribution Centre (DC) in the UK, which services the demand from the UK and EU Retail estate, International franchise partners, Wholesale customers and all e-commerce orders. Stock is received at the DC from our global suppliers and will be stored and distributed in line with customer orders and merchandising plans. Additionally, the DC has a very active Quality Control department dealing with not just quality checks, but also remedial activities. The site holds a Customs Warehouse Authorisation, with Dune Group having AEO accreditation. About the role We are recruiting for two Fulfilment Managers, one for each shift pattern: • Early Shift: 6:00am to 2:00pm, • Late Shift: 2:00pm to 10:00pm As a Fulfilment Manager, you will lead our Retail and International warehouse operations, ensuring the efficient flow of stock and delivery of fulfilment activities in line with business, customer and regulatory requirements. You will have overall responsibility for warehouse operations and supporting administration functions, driving high standards of service, quality, compliance and cost performance. Reporting into the wider Operations team, you will lead and develop a management team consisting of three Warehouse Supervisors and one Admin Supervisor, with responsibility for the Distribution Centre operatives and admin teams. You will play a key role in workforce planning, operational performance, continuous improvement initiatives and team development. Working closely with colleagues across Logistics, Customs Compliance, Customer Services and Head Office functions, you will help deliver a customer-focused, high-performing fulfilment operation that consistently meets business objectives and customer expectations. Contract type: Permanent Hours – 40 hours (Breaks are paid) Full training is provided About you We are looking for experienced warehouse or fulfilment leaders who thrives in a fast-paced environment and enjoys motivating teams to achieve results. You are commercially minded, highly organised and capable of balancing operational priorities while maintaining exceptional service standards. You will have strong leadership skills and are passionate about developing people, improving processes and delivering operational excellence. You are comfortable working collaboratively with a range of stakeholders and can confidently make decisions in a dynamic distribution environment. RESPONSIBILITIES: • Manage the end-to-end fulfilment operation across Retail and International warehouses., • Oversee inbound, stock receipt, picking, packing and dispatch activities to achieve KPI and SLA targets., • Ensure warehouse administration activities are completed accurately and on time., • Manage store distribution and transportation activities in line with business requirements., • Ensure customer orders are fulfilled in accordance with Retail, Wholesale and Franchise customer expectations., • Lead, coach and develop Warehouse Supervisors and the Administration Supervisor to deliver outstanding performance., • Set objectives, monitor performance and identify development opportunities for team members., • Plan labour resources effectively, including recruitment and agency labour requirements., • Drive a culture of continuous improvement, identifying opportunities to improve productivity, service and efficiency., • Monitor operational performance metrics and productivity measures., • Maintain stock integrity and inventory accuracy across all fulfilment operations., • Ensure compliance with Health & Safety policies, audited processes, HMRC regulations, AEO requirements and Bonded Warehouse protocols., • Build effective relationships with internal stakeholders and external partners., • Manage operational expenditure within budget and identify cost-saving opportunities. EXPERIENCE / SKILLS REQUIRED: Essential • Minimum 2 years' experience operating at Distribution Centre Manager level or an equivalent leadership role., • Significant experience within a fast-paced retail distribution, warehouse or fulfilment environment., • Experience supporting both UK and international customers, with knowledge of associated operational requirements and documentation., • Proven ability to lead, coach and develop high-performing teams., • Demonstrable experience driving operational efficiencies and process improvements., • Strong people management and stakeholder management skills., • Excellent organisational, planning and prioritisation abilities., • Strong problem-solving and decision-making skills., • Ability to work independently and adapt to changing business demands. Desirable • Experience using Island Pacific or similar ERP/Warehouse Management Systems., • Experience working within a customs bonded warehouse environment., • Good understanding of Health & Safety legislation and best practice within warehousing or distribution., • Experience of carrier management and transport operations., • Knowledge of HMRC, AEO and customs compliance requirements About the perks • Free onsite parking, • Canteens with vending machines, food storage and Microwaves, • Free Tea and Coffee provided, • Lockers provided to keep your personal belonging safe, • Full uniform provided including Safety Shoes and Hi-Viz Vest, • Overtime optional, paid at time and half., • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK, • 60% employee discount on Dune products – what’s not to love!, • 33 days holiday (inclusive of the bank holidays), • Cycle2work Scheme, • Free Eyecare Vouchers, • Company pension scheme, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🏅 The Role We're hiring a Baseload Originator. Your job is to deliver consistent, high-quality generator deals that expand baseload-shaped supply, deepen liquidity and pricing, and strengthen tem's credibility with asset owners and developers. You'll grow our generator base across core tech types (anaerobic digestion, landfill gas, and energy from waste), owning relationships end-to-end to improve deal velocity and reduce friction across commercials and onboarding. You'll act as a trusted commercial counterpart to developers and asset owners, feed structured sell-side insight back into pricing and product, and represent tem credibly in the broader generator ecosystem. 🚀 Responsibilities Run and close generator deals from first signal to signature, shaping commercials, negotiating Heads of Terms, and landing contracts at pace. Grow tem’s presence with developers, IPPs and aggregators through targeted outreach and disciplined, data-led pipeline management. Build a diversified portfolio across core tech types, regions, counterparties and tenors to increase liquidity, resilience and pricing depth. Track asset changes, deal activity and generator preferences; turn insight into clear offers and next actions. Own commercial diligence and deal hygiene so handoffs are clean, including key asset data, route-to-market inputs, and internal alignment/ Work with Legal, Ops and Product to remove onboarding friction and ensure clean handoffs to delivery. Feed structured sell-side signals into pricing, product and strategy to sharpen our proposition and stay ahead of competitors. 🎯 Requirements Experience in energy, climate tech or B2B sales in complex, multi-stakeholder deals with renewable generators, developers or asset managers. Proven ability to source, structure and close new generator deals. Strong grasp of generator commercial drivers (price, risk, term, route-to-market) with credible value positioning. Experience with PPAs, flexible products or structured energy deals; able to coordinate with Trading and Legal. Excellent communicator who collaborates across teams to smooth generator onboarding. Proactive, collaborative problem-solver with a bias to action and results. Comfortable using data tooling and automation to manage pipeline, pricing inputs and outreach at scale. Passion for sustainability and clean energy. ✅ Success measures 50+ generator opportunities originated and qualified, with 10–15 contracts signed or near-term closing. ≥ 1 TWh of generation under management or in late-stage pipeline across one or more asset classes. Visible, well-documented network of developer and asset-owner relationships with active comms and deal calendars. Structured feedback that shortens onboarding timelines and sharpens the generator proposition. ✨ Benefits & Perks Salary aligned to internal benchmarks and reviewed twice a year. Stock options so everyone has ownership in our mission. 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off. Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: Up to £1,200 or €1,200 per year for your remote setup. Up to £150 or €150 per month for wellbeing. 🗣️ Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. Intro call with Talent, 30 minutes. Hiring Manager interview, 45 minutes. Skills interview with Commercial and cross-functional leaders, 60 to 90 minutes, including a practical exercise. Culture Add interview with leadership stakeholders, 45 minutes. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

The Senior National Account Manager is responsible for driving profitable, sustainable growth across a portfolio of Tier-1 UK grocery retailers, including Tesco. This role acts as the primary commercial lead, bridging the gap between extensive European manufacturing capabilities and the specific demands of the UK private label market. Success is measured by the delivery of robust Joint Business Plans (JBPs), successful new product launches, and the achievement of volume and margin targets within a fast-paced, entrepreneurial environment. Work Setup: Remote (Home-based) | Employment Type: Full-time | Seniority Level: Mid-Level / Senior • Location & Travel: Home-based with a requirement to visit the South Wales manufacturing site approximately once per week and travel regularly for customer meetings., • Autonomy: High level of individual ownership; you will operate as the commercial lead for your accounts with minimal day-to-day supervision., • Cross-functional Scope: Close collaboration with NPD, Technical, Supply Chain, and Finance teams across UK and European sites., • Process: Operates within the agile, high-velocity context of a small UK commercial team (1-10 people) backed by a large €250m international group., • Full P&L Ownership: Manage the total commercial performance, budgets, and promotional spend for a portfolio of leading grocery multiple retailers., • Strategic Planning: Develop and execute multi-year Joint Business Plans that align manufacturer capabilities with retailer category goals., • Relationship Management: Build and maintain multi-level relationships with retail buyers, category managers, and supply chain partners., • NPD Integration: Partner with the New Product Development team to translate market trends into commercially viable private label propositions., • Commercial Negotiations: Lead complex tenders, annual price reviews, and contract negotiations to protect and grow margins., • Performance Monitoring: Analyze account data and market trends to proactively address risks and capitalize on growth opportunities., • Supply Chain Alignment: Coordinate with operations and logistics to ensure 100% service levels and accurate volume forecasting., • Strategic Influence: Act as the "Voice of the Customer" to influence the wider UK retail strategy and manufacturing priorities., • Operational Excellence: Manage administrative requirements including retailer portals, promotional forecasting, and pricing administration., • Revenue Growth: Achieve year-on-year sales growth targets for assigned grocery accounts., • Margin Management: Maintain or improve P&L profitability through effective cost-price-increase (CPI) negotiations and mix management., • Listing Gains: Secure new listings and range extensions during category review cycles., • Service Levels: Maintain high customer satisfaction scores and meet retail-specific supply chain KPIs., • Forecast Accuracy: Deliver monthly volume forecasts with a high degree of precision to optimize manufacturing schedules., • Experience: 5+ years of National Account Management experience within the FMCG food industry., • Retailer Knowledge: Proven track record of managing at least one "Big 4" UK grocery retailer (Tesco experience is highly preferred)., • Domain Expertise: Significant experience working with private label / retailer own-brand products., • Financial Acumen: Strong P&L literacy, including the ability to manage trade spend and calculate complex margins., • Negotiation Skills: Demonstrated ability to lead high-stakes tenders and annual commercial negotiations., • Communication: Exceptional written and verbal communication skills for effective async collaboration and stakeholder management., • Self-Management: Proven ability to remain productive and disciplined in a fully remote/home-based environment., • Experience within chilled, frozen, snacking, or convenience food categories., • Existing relationships with buyers in the discount, wholesale, or foodservice channels., • Familiarity with European manufacturing processes and multi-site coordination., • Proximity to South Wales for easier access to the primary manufacturing facility. The UK commercial team operates with the speed and entrepreneurial spirit of a small business, despite being part of a major European food group. The environment is high-velocity and results-oriented, valuing proactive problem-solvers who can navigate complex manufacturing landscapes. Quality standards are rigorous, reflecting the company’s position as a trusted partner for premium private label products.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront. Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market. Join Remote at a pivotal time and contribute significantly as a Senior Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. • Extensive experience in immigration compliance, global mobility, or similar roles in immigration for the United Kingdom., • An in-depth understanding of immigration and typical processes involved in immigration compliance, • Ability to work in a fast-paced, dynamic environment, • Previous experience in the tech industry or a hyper-growth and scaling environment is ideal, • Writes and speaks fluent English; additional languages are a plus, • Experience working remotely is a plus, • Monitor assigned cases through effective utilization of case management and billing systems, • Provide guidance for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases, • Provide legal and strategic guidance on service delivery of immigration compliance to our clients, • Take ownership of senior-level escalations to support Mobility Specialists in all areas of work, • Assist leadership in the management of large projects, • Regularly monitor the Mobility dashboard, communication and help channels to ensure response times adhere to our SLAs and status is accurately reported for client and colleague visibility, • Seek, control, and establish in-house immigration services to increase revenue generation and efficiency, and improve customer satisfaction, • Analyze, prepare and submit visa/work permit applications, • Mentor and support Mobility Specialists and Coordinators, • Actively contribute to documentation for training material of new service offerings and support training rollouts to other departments in process changes, • Establish, maintain, and strengthen internal and external relationships with clients and internal stakeholders, • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation, • Apply immigration knowledge for solution-based responses on complex client cases, • You'll report to: Manager, Mobility, • Team: Mobility, • Location: United Kingdom, • Start date: As soon as possible, • Interview with recruiter, • Interview with future manager, • Assessment, • Interview with Senior Manager, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £54,900 - £61,750 GBP Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

Consultants, Designers and Engineers Manager, UK & Ireland Reporting to: Senior Manager - Sales and Consultant Program We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network, of over 2400 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our Internal Engagement Survey results of 4.4/5. Discover Genetec's work environment and lively culture in _! Genetec is seeking a senior professional to lead and grow our Consulting, Design, and Engineering (CDE) Program for the UK & Ireland. This is a high-impact role focused on strengthening relationships with security consultants and design engineers, enabling them with Genetec solutions, and building a qualified pipeline of sales opportunities—many of which originate during the design and specification phase of major security projects. Based in the UK, you will collaborate closely with Genetec’s regional sales, marketing, and technical teams to drive demand for our unified security platform within complex enterprise environments We take great pride in the exceptional talent we work with each day, which inspires us to continue reaching for excellence. As we expand our influence in the market, we are excited to announce an opening for a Business Development Manager focusing on our Consultant, Designer, and Engineer (CDE) Program. If you are looking to elevate your career in a thriving environment and foster meaningful relationships with industry partners, we encourage you to explore this exciting opportunity to join our team • CDE Engagement: Lead consultant enablement and specification efforts across UK&I., • Consultant Upskilling: Develop and deliver enablement strategies to educate consultants and design engineers on Genetec’s platform, architecture, and solutions., • Drive Specification: Influence the early design stages of projects to ensure Genetec’s technology is specified and considered across verticals., • Ecosystem Navigation: Engage key stakeholders throughout the value chain—from vendor to integrator to main contractor and end-user., • Thought Leadership: Represent Genetec at industry forums, security expos, and technical working groups, particularly where design and compliance are involved., • Strategic Relationship Management: Establish and nurture long-term partnerships with top-tier security consulting firms and engineering practices., • Cross-Functional Collaboration: Align with regional sales, business development, and marketing to integrate CDE efforts with broader strategic initiatives., • Voice of the Market: Provide market intelligence and field insights to help shape Genetec’s regional positioning and roadmap., • Present business proposals and product demonstrations to potential clients We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role. • Bachelor's degree in business, IT, or a related field /or demonstrated experience in Enterprise Physical Security Sales., • Minimum 5-10 years experience. This candidate must possess Consultancy Experience in Physical Security. Experience in Enterprise Sales. Ability to understand the ecosystem sales from Vendor (Manufacturers) to System Integrator to Main Contractors and to End-Users., • Exceptional communication and interpersonal skills., • Proven ability to manage multiple client relationships and projects simultaneously., • Willingness to travel, • Deep understanding of the project and procurement lifecycle in the physical security ecosystem., • Strong stakeholder management skills, particularly with consultants, engineers, and design influencers., • Experience working across the vendor–SI–contractor–end user chain., • Tertiary qualifications in engineering, security technology, or business are preferred; equivalent industry experience will also be considered. Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds. 🏆 4.5/5 agreed in our Internal Engagement “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.” To learn more about us, visit our _!

We’re a fast-growing HR Tech company on a clear mission: to revolutionize recruitment on a global scale. Instead of relying on CVs, we help companies predict performance and fulfilment by analyzing people’s personality, motivations, and ability to learn. Today, we’re 110+ team members, supporting 3,500+ clients in over 40 countries, helping them hire and develop their teams in a more inclusive and effective way. Our culture? Ambition, impact, and freedom. Want to help shape the future of work? We’d love to meet you. What you’ll do AssessFirst’s client base is growing, so we’re looking for a new Customer Success Manager to manage a portfolio of clients across the International market. In this role, you will ensure an exceptional experience for our clients and partners. Your focus will be twofold: supporting successful implementation and effective use of the platform, and managing the timely resolution of technical support issues. 1. Customer Onboarding, Adoption & Success Management Lead seamless onboarding and drive early activation, while continuously managing customer health, engagement, and adoption to ensure long-term success and retention. 1. Value Realisation, Renewals & Growth Translate product usage into measurable business outcomes, reinforce value through strategic guidance and success reviews, and contribute to renewals and revenue growth via retention and expansion. 1. Technical Support & Cross-functional Collaboration Provide responsive technical support and issue resolution, conduct investigations and improve documentation, while collaborating across teams and advocating for customer needs internally. How you’ll do it You will own the full customer lifecycle - from onboarding to renewal (with support from your Account Manager) whilst acting as a trusted advisor and first point of contact for both functional and technical needs. Your role will be focused on ensuring clients are supported from initial training and onboarding, to project roll-out, and achieving their KPIs. You will also provide high-quality customer support, providing fast and helpful resolutions to issues and escalating to the internal teams where necessary. You’ll be part of the UK/US Team, made up of 10 people. You’ll also work closely with the Support, Tech, and Science teams. Fluent English. A Psychology lover - you’ll truly care about your clients’ focus and be passionate about sharing how AssessFirst can help 18 months+ in a Client Success role within SaaS Commercial mindset with a focus on renewals and upsells Empathy, problem-solving mindset, and customer-first approach ️ Ability to explain technical concepts to non-technical audiences Strong stakeholder management and communication Salary range: £50k annual salary + £15k OTE Autonomy & flexibility: manage your time freely based on priorities and ongoing projects. Full remote: work from anywhere in the UK! Medical insurance: covered by Deel. Team life: strong culture and 3 company offsites per year to connect and have fun. Coworking: access to shared spaces up to 6 times a month. 25 days annual leave per year 7% employer pension contribution You feel this role speaks to you and want to learn more You complete our online assessments when applying (you’ll receive a link by email) Up to 3 interviews: with Lauren (your Manager), a roleplay with Lauren and Becca (Global Head of Sales),and finally with David, our founder, and Quention (CSO)! Welcome - you’re now part of the team!

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Rail & Aviation, were dedicated to ensuring the safe, efficient, and seamless movement of people and goods across some of the most vital transportation sectors in the UK rail, aviation, defence, and adjacent markets. Our expertise spans these industries, where we maintain, and upgrade critical infrastructure - leading the way in shaping the future of transport. This role is in our Aviation department, our team is responsible for a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields across the Group. Want to come and be a part of it? What will you be doing? Youll be responsible for: Managing the safe day-to-day delivery of specialist electrical engineering projects across major international airports, regional airports and RAF airfields. Planning, coordinating and supervising electrical installation, maintenance, upgrade and replacement works to ensure delivery in line with programme, budget and quality requirements. Leading and managing electrical operatives, subcontractors and specialist supply chain partners on site. Ensuring all electrical works are carried out in compliance with health, safety, quality and environmental standards, company procedures and client requirements. Managing electrical works associated with airfield ground lighting (AGL), LV infrastructure, power distribution, control systems, building services, utilities and specialist airport electrical systems. Coordinating site activities to ensure minimal disruption to operational airport and airfield environments. Reviewing electrical drawings, specifications, test documentation and work packages to ensure works are delivered in accordance with design requirements. Monitoring project progress and providing regular updates to the Project Manager on programme performance, resource requirements, risks and opportunities. Managing site records, including daily diaries, permits, inspection reports, commissioning records, testing certification and quality documentation. Ensuring all electrical installations are inspected, tested and commissioned in accordance with project specifications and statutory requirements. Identifying and resolving technical, operational and construction issues to maintain project progress and programme objectives. Supporting the management of project costs through effective resource planning, productivity monitoring and identification of variations. Coordinating with clients, operational stakeholders, consultants, network operators and airport authorities to facilitate the safe execution of electrical works. Managing shutdowns, isolations and commissioning activities in accordance with approved procedures and operational requirements. Leading daily briefings, toolbox talks and coordination meetings to promote a positive safety culture and effective communication across the project team. Monitoring subcontractor performance and ensuring compliance with contractual obligations, technical specifications and project standards. Supporting project planning and logistics activities, particularly where works interface with operational airport infrastructure and critical electrical assets. Ensuring permits, approvals, RAMS and access requirements are in place prior to commencing works. Supporting the Project Manager in achieving project safety, commercial, programme and quality objectives. Acting as the primary site-based representative for the business, maintaining professional relationships with clients, stakeholders and operational teams at all times. What youll bring Proven experience as an Electrical Site Manager, Electrical Supervisor or Senior Electrical Engineer within construction, infrastructure, aviation or industrial environments. Demonstrable experience managing the installation, testing, commissioning and handover of electrical infrastructure projects. Strong knowledge of electrical engineering systems including LV distribution, power systems, control systems, containment, cabling and associated electrical infrastructure. Significant experience delivering works within live operational environments where safety, coordination and stakeholder management are critical. Experience managing electrical subcontractors, direct labour and specialist suppliers to achieve programme, quality and commercial objectives. A strong understanding of health, safety, quality and environmental requirements within the construction and engineering sectors. The ability to read and interpret electrical drawings, technical specifications, schematics and commissioning documentation. Excellent planning, organisational and communication skills with the ability to manage multiple work fronts simultaneously. Strong client-facing skills and the ability to build positive working relationships with operational stakeholders and project teams. Commercial awareness with an understanding of project costs, productivity, change management and resource utilisation. Competent in Microsoft Office applications, including Outlook, Excel and Word. A full UK driving licence and willingness to travel across projects throughout the Group. Essential AGL Experience Experience delivering Airfield Ground Lighting (AGL) projects within operational airport and airfield environments. Knowledge of AGL systems including: AGL primary and secondary cabling. Airfield lighting circuits. Runway lighting systems. Taxiway lighting systems. Stop bars. Approach lighting. Signage and guidance systems. CCRs (Constant Current Regulators). ALCMS and AGL control systems. Airfield electrical infrastructure and associated duct networks. Experience planning and coordinating AGL maintenance, refurbishment, replacement and installation works. Understanding of airside working requirements, permits and operational constraints. Experience managing runway and taxiway possession works and delivering projects within restricted operational windows. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Buy up to 5 days additional annual leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. JBRP1_UKTJ

Role: IPS Team Manager Salary: £38,682 Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: Leicestershire - Must have a car to travel between sites Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success. Alongside a rewarding role where you can make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying service Make a difference through meaningful employment As a Team Manager, you'll lead a small team of Employment Specialists, ensuring they adhere to the Individual Placement and Support (IPS) approach for health service users. Responsibilities include supervision, training, and caseload management to maintain high-quality service meeting Fidelity standards. You'll assist clients with health support needs in securing sustainable paid employment aligned with their preferences. About Standguide For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment. As an employee-owned organisation, were committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support. What youll do As an IPS Team Manager, youll: Effectively manage a high-quality service that adheres to the principles of IPS best practice Drive and monitor stakeholder engagement to ensure development of a robust referral pipeline Attend multidisciplinary team meetings, delivering presentations as needed to promote provision Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team job outcome targets Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice) Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups Spend time getting to know local employers, in order to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences Arrange/facilitate education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention. What youll need Were looking for someone who has: Educated to a degree level or equivalent experience Desirable trained in IPS approach An understanding of the employment needs, and challenges faced by people who experience health difficulties Experience/understanding of working with people with health support needs, or a similar client group within health, social services, or the voluntary sector Natural ability to build close, trusting, and productive relationships with people Ability to work independently and use initiative to develop and promote a service A full driving licence and access to a vehicle are required. Alternative travel arrangements and reasonable adjustments will be considered where appropriate. Overseas equivalent qualifications will be considered We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role. Equality and accessibility Standguide is an Equal Opportunities Employer and a Disability Confident Leader. Were committed to equality of opportunity and value the diversity of our employees, applicants and customers. Well consider reasonable adjustments throughout the recruitment process. Please contact recruitment @standguide couk if you need the advert or application information in another format or require an adjustment at any stage. All applicants will be assessed fairly against the published criteria for the role. Pre-employment checks Any offer of employment will be subject to satisfactory references, confirmation of the applicants right to work in the UK and an Enhanced DBS check. Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved. For a copy of the full job description and person specification, please email recruitment @standguide couk TPBN1_UKTJ

Description About us We are a leading consultancy with a purpose to make an enduring impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, drive adoption of innovation and create value through investment. Our consultancy serves the entire healthcare sector, from payors and providers of care, to life science companies, health tech and sector suppliers and health investors. We provide end-to-end services, from strategy through implementation, accelerated by data, digital and AI. We shape opinion through evidence-based thought leadership on key issues affecting health. With unmatched ability to access and use health data, our consultants are a driving force for delivering positive and meaningful change. Our strategic intent We are focused on building the leading consulting company dedicated to health. We serve the entire healthcare sector, including healthcare systems (providers, payors and regulators), life sciences (pharmaceuticals, biotech, devices and diagnostics), health technology, health investors, and the wider supplier landscape. We provide end-to-end services, from strategy through implementation, supporting organisations to improve population health and healthcare outcomes. Our work spans strategy and transformation, finance and performance improvement, and delivery accelerated by data, digital and AI. We help clients understand their ambitions, identify opportunities to create value, apply innovation in practice, and deliver sustainable, measurable change. Our consulting is accelerated by data. With an unmatched ability to access and use health data, we are recognised for our expertise in its safe and responsible application, improving health and healthcare delivery, supporting adoption of innovation, generating evidence, and informing decision-making. Our engineering and data science capabilities underpin our consulting and are also deployed directly with clients, often as part of multidisciplinary teams. We are building a community of expert consultants who want to operate at the leading edge of the profession and who share a passion for health. Through structured career development from Analyst to Partner, underpinned by apprenticeship, mentorship and formal training, we are cultivating the leaders of the future and supporting individuals to develop distinctive expertise that creates value for our clients. Role summary Reporting directly to the Chief Operating and Commercial Officer (COCO), this role holds end-to-end ownership of CF’s internal technology, with the authority to define our tech stack, set security standards, control software and IT spend, and hold suppliers to account. It operates across all of CF’s geographies, currently the UK, Ireland and the Kingdom of Saudi Arabia (KSA), with further geographies anticipated as the company grows. This is a role for someone who is both strategic and hands-on. You will set the technology direction and also build the automations, integrations and internal tooling that make CF more efficient. You will manage our outsourced IT support, with the potential to build a small internal capability over time as we bring more work in-house. It is a rare opportunity to define an organisation’s technology from the ground up, in a firm where data, digital and AI are central to how we serve and innovate with our clients. Responsibilities The role’s responsibilities are organised into the following key areas: Technology strategy and planning • Own CF’s internal technology strategy, assessing the technology needs of the business across all geographies to enhance effectiveness and efficiency and create an excellent working environment for our people, • Build and maintain a clear, complete view of CF’s tech stack: what we use, who owns it, what it costs, where it duplicates, and where it should be rationalised or replaced, • Vet and approve new tools and software, acting as the internal decision-maker on technology choices and preventing uncontrolled adoption and duplicate spend, • Keep abreast of developments in workplace technology and assess the adaptations CF should be making, • Collaborate in the business planning process, setting and managing IT budgets each year, taking account of corporate strategy, business goals, the needs of staff, licences, software, security and audit requirements, • Define and serve as business owner of our suite of internal productivity tools, • Set annual goals and quarterly OKRs for internal technology, with clear measures of service quality, security and value for money Information security, resilience and assurance • Own IT security for CF, moving us from a reactive to a proactive position: multi-factor authentication, patching, endpoint protection, access reviews, joiner-mover-leaver controls and identity and password management, • Own the security roadmap and the risk decisions within it, • Own backup and disaster recovery arrangements, ensuring they are documented, tested and understood, not assumed, • Own the company contingency plan and cybersecurity policy, and coordinate CF’s technical response in the event of an incident, providing operational leadership alongside the COCO, • Review security reports from our IT provider and act on issues with urgency, escalating appropriately, • Own the ISO audit process for CF, ensuring we continue to meet the requirements of ISO 27001 and other relevant standards, that our accreditations are maintained, and that evidence and documentation are audit-ready, • Lead security awareness and good practice across CF, so that our people understand their part in keeping client and company information safe, • Identify and obtain accreditations that would further strengthen CF’s operations and our reputation with clients and employees Managing outsourced IT support and suppliers • Own the relationship with CF’s outsourced IT support provider, setting the scope of service, agreeing service levels and holding them to account on responsiveness and quality, • Review IT service support requirements, procure and manage contracts for support, ensuring high standards for employees and excellent value for money for the company, • Act as the internal technical counterpart to our provider, taking on the complex work that sits beyond straightforward user support, and judging what should be outsourced and what should be brought in-house over time, • Manage relationships with technology suppliers and licence providers, negotiating value for money and maintaining a clear record of contracts, renewals and ownership, • Manage phone and network provider contracts and costs, adjusting arrangements for specific business needs Systems, automation and AI enablement • Own the administration and configuration of CF’s internal platforms and productivity tools, including Microsoft 365, Teams and SharePoint, • Own oversight of SharePoint, including its structure, permissions and continuous improvement, so that information is easy to find, properly governed and meets the confidentiality and information governance standards we work to, collaborating with the Operations and People teams on the content held within it, • Identify and build automations and integrations that remove manual effort across corporate functions, acting as CF’s internal systems engineer, • Ensure our core business systems work well together and work with the data operations team to ensure that the data flowing between them is reliable, • Be an expert, discerning user of AI tools and help colleagues use them well, with clear judgement about where AI adds value and where it does not, • Ensure AI and other tools are deployed securely and in line with our information governance obligations, • Work in close partnership with the Data Operations team, who own data analytics, data science, engineering and product development, Databricks, and data protection, maintaining clear boundaries and strong collaboration between internal technology and client-facing data capability End-user technology and equipment • Establish effective management of CF’s equipment, ensuring the timely issuance of equipment to new joiners and the return of equipment from leavers, and maintaining an accurate inventory, • Purchase all IT equipment, working with our Apple Account Manager to secure the most cost-effective plans and to remediate any issues that arise, • Manage the resale or donation of used equipment to employees leaving the business or to not-for-profit organisations, • Support effective remote working across internet accessibility, technology and equipment, and maintain the technology elements of CF’s home working offer, • Keep abreast of the environments our client delivery teams work in and make sure the technology supports them wherever they are based, • Ensure that our pool of trusted associates have secure and reliable equipment and systems and access Stakeholder engagement and communication • Serve as the point of contact for the Leadership Team on all internal technology matters, translating technical issues into plain language and clear choices, • Use corporate systems and forums to engage with all staff on how well our technology works, and proactively communicate planned changes and any disruption they may cause, • Gather and act on feedback, making sure people understand the relationship between what they raise and what changes, • Collaborate with teams across the business, including the Operations, People, Finance, Data Operations and CEO’s office teams Requirements Mandatory • Typically at least 8 years experience in senior technology roles, • Strong working knowledge of Microsoft 365 administration, including identity and access management, device management, and SharePoint structure and permissions, • Demonstrable, hands-on ownership of information security, • Experience of owning or leading an information security or quality accreditation process, such as ISO 27001, including preparing for and running audits, • Ability to build automation and integrations, using scripting, workflow or low-code tools and APIs, • A confident, fluent user of AI tools, with sound judgement about where they add value and where they do not, • Ability to explain technical issues in plain language and to influence senior, non-technical stakeholders, • Excellent organisation and prioritisation skills, comfortable working autonomously as the only internal technology specialist and balancing competing demands, • Strong problem solving skills and the ability to learn new things quickly Desirable • Experience with genuine end-to-end ownership of an organisation’s internal IT, • Experience of Apple and macOS device management, • Experience managing outsourced IT providers, • Experience setting and controlling IT budgets, procuring technology and negotiating contracts, • Knowledge of Cyber Essentials, ISO 14001 or other standards relevant to a professional services firm, • Experience of SharePoint information architecture, or of knowledge and information management more broadly, • Experience operating across international geographies, • Experience within a professional services or consultancy environment Flexible working This role can work from home one day per week as standard. Office hours are flexible within our core hours of 10am–4pm. Our commitment to Diversity & Inclusion We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics. We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know. Benefits • We offer a competitive and flexible reward package designed to support you at work and beyond it. You will benefit from a generous holiday allowance that grows with your career (minimum of 25 days), a strong employer pension contribution, and the freedom to tailor benefits to suit your lifestyle, from wellbeing and fitness to financial protection., • We are committed to supporting life’s important moments, with enhanced family leave, income and life protection, and access to practical benefits that make everyday life easier, such as interest-free loans and travel support., • Your wellbeing matters to us. You will have access to a comprehensive wellbeing and employee assistance programme, preventative health benefits, and initiatives that support an active, balanced way of working., • Above all, we invest in our people; offering flexibility, security, and benefits that grow with you, so you can do your best work while building a sustainable and rewarding career.

If you're ready to step beyond routine tax work and into something more meaningful, this Private Client Tax Manager role could be exactly what you've been looking for. This isn't about churning through compliance or staying in your lane. As a Private Client Tax Manager, based in Leicester, you'll be trusted to lead, shape and influence real advisory work that genuinely impacts clients' long-term financial outcomes. You'll work closely with business owners and high-net-worth individuals, helping them make smarter decisions around wealth, succession and structuring. What makes this Private Client Tax Manager opportunity different is the balance. You'll still use your technical expertise every day, but now you'll also lead projects, guide others and build relationships that actually matter. It's a role where your voice is heard, your ideas are valued, and your progression is very much in your hands. If you've been waiting for a step up that feels like a real move forward, not just more of the same, this could be it. Responsibilities Lead and deliver complex private client tax advisory projects from start to finish Act as the main point of contact for clients and professional advisers Review and shape high-quality technical work across the team Identify tax planning opportunities and provide commercially focused solutions Manage project timelines, priorities and stakeholder expectations Support and develop junior team members through coaching and guidance The Ideal Candidate Strong grounding in UK tax with a focus on advisory work Comfortable leading client conversations and building trusted relationships Confident reviewing work and guiding others to improve Commercially aware and able to spot planning opportunities Professionally qualified or working towards CTA, ATT, ACA or ACCA Motivated by progression and stepping into a leadership role What's on Offer £55,000 - £75,000 salary Discretionary bonus linked to performance Flexible working - office-based or remote options 25 days holiday plus bank holidays and birthday leave Pension with employer contribution Healthcare cash plan and wellbeing support Clear progression pathway to Senior Manager and beyond Opportunity to work on complex, high-value advisory project Register your interest by applying today or call Richard Davies or Luke Scale on 01926 290 290 to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/261301- Private Client Tax Manager. TPBN1_UKTJ

Enterprise Account Manager Remote UK Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose Responsible for managing, retaining, and significantly growing revenue across Causeway’s most strategically important accounts. Operating at the top tier of our customer base, owning complex, high-value relationships, positioning and closing high-value deals, engaging C-suite and senior decision-makers, and orchestrating internal resources to deliver compelling, joined-up solutions. Success will be measured on protecting and growing significant Annual Recurring Revenue (ARR) through strategic account planning, executive engagement, and identifying and closing major expansion opportunities. Drawing on deep knowledge of the built environment to position Causeway as an indispensable partner for our most valued customers. Key Responsibilities Sales • Deliver GRR targets through timely renewals and churn reduction., • Drive ARR growth by identifying, qualifying, and closing up-sell and cross-sell opportunities in existing accounts., • Create and manage account plans aligned to customer objectives and revenue growth., • Build trusted C-suite and senior stakeholder relationships to deepen account coverage across enterprise customers., • Run regular business reviews to assess value, uncover needs, and position Causeway as a growth partner., • Lead QBRs for assigned customers, ensuring the right cadence, content, representation, and alignment to account goals., • Partner with Customer Experience to drive adoption, ROI, and customer satisfaction., • Lead and coordinate Marketing, Pre-Sales, Product, and Customer Experience efforts to drive expansion, strong proposals, and continuous improvement through customer feedback., • Prepare high-quality RFP, RFI, and tender responses for up-sell opportunities., • Use MEDDPICC and digital sales tools to qualify growth opportunities consistently and accurately., • Keep CRM records current, accurate, and accountable across all customer interactions., • Produce accurate renewal and up-sell forecasts to support planning and performance tracking., • Represent Causeway at industry events, webinars, and roundtables to build relationships and market awareness., • Deliver strong KPIs across meeting cadence, CRM hygiene, pipeline generation, opportunity progression, and account health., • Own your development through industry insight, internal training, and leveraging agentic AI tools. Operational Management • Coordinate daily activities to ensure the team is aligned with operational priorities and targets., • Manage the distribution of tasks and workload to maintain consistent delivery and high performance., • Collaborate with the Sales Manager to align team activities with broader business goals and sales initiatives., • Support continuous improvement by sharing and applying best practice, identifying process bottlenecks, and implementing changes that enhance agility and effectiveness across sales and account management. Key Skills, Experience and Qualifications Essential Skills • Proven experience managing and growing revenue from existing accounts in a platform, SaaS, or technology business., • Strong track record in achieving revenue retention and up-sell targets., • Ability to build and sustain relationships with senior stakeholders and cross-functional teams., • Proficient in identifying customer objectives and aligning solutions to deliver measurable value., • Skilled in negotiating renewals and up-sell agreements, including navigating complex commercial discussions., • Strong verbal and written communication skills, including previous experience in RFI/RFP/tender responses., • Confident in using CRM systems and digital tools to manage pipeline, forecast accurately, and drive efficiency., • Ability to work to a personal target, being autonomous, proactive, and managing time effectively to maximise effectiveness across your solution group., • Collaborative mindset with the ability to contribute to team-wide strategies and continuous improvement. Desirable Skills and Qualifications • Relevant built environment industry or digital transformation experience., • Degree-level, diploma, or equivalent education preferred. What you get from us: If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices. Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _